A01_QASP.pdf

Quality Assurance Surveillance Plan (QASP) Edstrom Preventive Maintenance Proposal

Required Service/Support

Method of Surveillance Met or Not Met Requirements (Base Year) (Yes or No)

Telephone Support

Equipment operator will maintain records of telephone calls and/or emails to the contractor with regard to nature of service/maintenance calls for this equipment. This will include the dates and times that contractor was contacted as well as the date and time the contractor responded and/or came on site.

On-site Support Equipment operator will initiate maintenance/service call(s), Equipment operator will: maintain all documents and records of maintenance/service calls initiated; document time(s) and date(s) of service call(s); document requests for maintenance; document when contractor provided on-site visit(s) to include time, date, duration of visit; receive documentation of recommended additional upgrades or other recommendations from the contractor; receive a summary from the contractor of the work that was performed to include the list of parts that were replaced and details of what was checked on the system;

Replaceable Parts

Equipment operator will inspect parts either removed from or installed on the equipment, and maintain records in conjunction with those provided from the contractor.

COR will receive a record of services performed and replacement of parts record upon completion of the work from the service technician

Invoicing

Vendor must submit invoices to the Wide Area Work Flow (WAWF) system to reflect the terms of the contract.