PWS_Adobe.docx

PERFORMANCE WORK STATEMENT

Adobe Experience Manager Mobile License

General:

The U. S. Army Public Health Center (APHC), Visual Information Division, requires a Base plus two (2) Option Year contract for of Adobe Experience Manager Mobile with training and technical support. The Contractor shall provide Adobe Experience Manager Mobile in accordance with the terms and conditions as outlined in the Performance Work Statement (PWS).

Description of Services/Introduction:

The Contractor shall provide Adobe Experience Manager Mobile that must include the following:

· Adobe Experience Manager Mobile (AEM Mobile).

· Up to 15 Applications.

· Enables the creation and management of content for mobile apps

· Design and production capabilities to rapidly prototype and build mobile apps

· Secure content delivery. Deliver secure encrypted folio content to apps, allowing increased protection of internal app content.

· Content distribution.

· Analytics for Prebuilt Analytics Reports.

· Access to all Adobe Experience Manager Mobile product upgrades and enhancements.

· Adaptive Design Tools to efficiently adapt content for multiple devices by using Alternate Layout to visually resize layouts and assets to fit various mobile and tablet devices.

· Cross-platform publishing. Deliver app content across platforms, including iPhone, iPad, Android Tablets and Phones, and Windows 8.1 devices.

· Private publishing.

· Gold-Level Technical Support to Adobe's Tier II Support Team, 24x7 enterprise support via phone or email

· Training and support via telephone or email for Adobe Experience Manager Mobile.

Adobe Experience Manager Mobile License includes all of the following:

· Distribution of article files created through InDesign, PDFs or HTML

· Analytics for Prebuilt Analytics Reports.

· Gold-level Technical Support to Adobe’s Tier II Support Team.

· Advanced User management using Adobe ID

· Access to all AEM Mobile product upgrades and enhancements.

· Adaptive Design Tools to efficiently adapt content for multiple device types (tablet, phone and desktop)

· Distribution through iOS App Store, Google Play Store and Windows Store

· Alternate Layout to visually resize layouts and assets to fit various mobile and tablet devices.

· Capability to send customized Push Notifications.

· Customization of social card appearance and ability to enable social sharing of content through native device share mechanism to drive engagement and interaction through Facebook, Twitter, Pinterest or Email.

· Customization of application appearance through iCloud based tools.

· On Demand distribution of content

· Optional device storage of content to enable offline use

· Migration of content from existing DPS applications into AEM Mobile

· In-application search (metadata only) Adobe Experience Manager Mobile Training Overview of Adobe Experience Manager Mobile

· Discussion the difference in methodology that is applied to the content delivery

· Overview of interface, user permissions, and content organization

· Overview of required vocabulary

· Hands on experiences with the platform and planning for future use cases.

Content Creation

· Understanding content delivery from InDesign workflow

· Introduction to HTML delivery using AEM Mobile Packager

· Using metadata to impact appearance and control location of content Collection Design and Management

· Introduction to collection hierarchy

· Introduction to layout template tool including overview of design requirements, limitations

· Organizing content in collections

· Managing multiple device types (phone, tablet, desktop)

· Metadata management

· Search introduction

· Fonts Testing

· Overview of Adobe’s Preflight App Previews

· Introduction to CMS publishing workflow

· Discussion of workflow efficiencies Support:

· Trouble shooting all issues that are communicated and addressed.

· Training/Questions –assist with content creation efforts by answering questions or providing training via conference call.

· App Updates - Generate new ipa file and submit to applicable store.

· Testing around new operating systems and new mobile devices in the market place.

· Assistance maintaining iOS certificates.

Objectives:

Receive access to Adobe Experience Manager Mobile, hands on training and technical support via telephone or email.

Period of Performance: The Base Year Period of Performance (POP) shall be 29 May 2017 thru 28 May 2018 with two Option Years.

Type of Contract: This contract will be Firm Fixed Price (FFP).

Contracting Manpower Management Reporting: The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including sub-Contractor manpower) required for performance of services provided under this contract. The Contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil.

The required information includes:

· Contracting Office, Contracting Officer (KO), Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR);

· Contract Number, including task and delivery order number;

· Beginning and ending dates covered by reporting period;

· Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data;

· Estimated direct labor hours (including sub-Contractors);

· Estimated direct labor dollars paid this reporting period (including sub-Contractors);

· Total Payments (including sub-Contractors);

· Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different);

· Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

· Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website);

· Presence of deployment or contingency contract language, and,

· Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

· As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.