PR_0010947501_A01-QASP.rtf

Refrigeration Support Contract

QASP TASK MATRIX

Contracting Officer Representative (COR)

TASK

PERFORMANCE STANDARD

QUALITY LEVEL

SURVEILLANCE

METHOD

QUALITY

RATING

(1,2,3,4) I Annual Maintenance Perform vibration diagnostic testing.

Perform Mechanical integrity inspections.

Perform instrument calibrations Perform system safety checks Perform non-destructive pipe integrity testing.

Perform oil analysis.

Perform ammonia purity test Exceptional: Quality of maintenance performed exceeds the minimum SOW requirement and ATC’s expectations

Satisfactory: Maintenance performed meets all SOW requirements with only minor identified deficiencies that do not compromise the quality of the work performed Marginal: Maintenance performed meets minimum SOW requirement with identified deficiencies that could have compromised the quality of work performed, but were corrected Unsatisfactory: Maintenance performed does not meet SOW requirements and/or identified deficiencies compromise the quality of work performed Periodic Inspection:

COR will spot check work area and review contractor field service reports

COR shall discuss performance with ATC facility operator(s) who monitors the contractors work.

II

Emergency Repair Service

Technician will record and discuss findings with COR prior to any repairs.

Technician shall supply daily field service report.

Contractor provides engineering support for system troubleshooting.

Marginal: Services performed meets minimum SOW requirement with identified deficiencies that could have compromised the quality of work performed, but were corrected

Unsatisfactory: Services performed does not meet SOW requirements and/or identified deficiencies compromise the quality of work performed

Periodic Inspection:

COR will spot check work area and review contractor field service reports

COR shall discuss performance with ATC facility operator(s) who monitors the contractors work.

V General Requirements Provides technician within 24 hour notification for maintenance repair.

Contractor provides fully qualified field personnel.

Contractor works alongside facility personnel.

Submits invoices within 45 days of services provided.

Provides cost spreadsheet to COR when updated.

Exceptional: Quality of services performed exceeds the minimum SOW requirement and ATC’s expectations

Satisfactory: Services performed meets all SOW requirements with only minor identified deficiencies that do not compromise the quality of the work performed

Marginal: Services performed meets minimum SOW requirement with identified deficiencies that could have compromised the quality of work performed, but were corrected.

Unsatisfactory: Services performed does not meet SOW requirements and/or identified deficiencies compromise the quality of work performed

100% Monitoring:

COR will review contractor documentation and evaluate technician for competency.

Customer Input – COR shall discuss performance with facility operator(s) who monitors the contractors work.