Clarifications_Amendment_01.pdf

Questions 1: We follow standard training to deliver to healthcare facilities and hospitals.

o No additional training will be provided. Is that an issue? Below is the training requested:

SAPR Program Dept. of Defense (DoD) Sexual Assault Prevention and Response Immunizations screening -annually OPSEC Training- Operations Security iWatch training by MTF AT Level 1 Training

MCAHC

Government Response Question 1: MTF specific training will be provide. Onsite contractor employee should know and understand the requirements as pertains to all facets of linen services in include elements found in paragraph 1.2 of the PWS.

Question 2: Rental or COG

Government Response Question 2: The government does not own linens. Contractor must provide.

Question 3: We require a key or access to all our clients for possible after hour deliveries due to holidays or severe weather. Is that a problem?

Government Response Question 3: The government will ensure access to facility.

Question 4: Can we price per piece?

Government Response Question 4: Cost Per Pound.

Question 5: We have our own normal wear and tear guidelines, an in-house quality team and 3rd party quality checks. Less than 10% of what leaves facilities could be unacceptable. Also have purple bag program. Is this acceptable?

Government Response Question 5: Requirements are provided in Exhibit E of the PWS– Linen Serviceability Standards should be followed as guidelines for acceptable linens. See PWS paragraph 5.6.1 referencing bags.

Question 6: 4 buildings- 4 drops & pickups?

o Steps o Parking o Specifics on how to enter the space?

Government Response Question 6: Steps. No. Parking. Yes. Entering the buildings are standard entrances for rolling carts. Loading docks are available where needed.

Question 7: Requesting a 2hour window from 9am to 11am M, W & F for all 4 buildings.

o We need to provide you with the times that work best for our routes and it would be a two hour window for each building.

o What are the business hours for these locations?

Government Response Question 7: Times may be coordinated within a two-hour window.

Distribution of linen inside of the facility is after 0900 to avoid disruption to patient care. There are no deliveries of linen after 11:00 a.m. Hours of operation are Monday thru Friday 0730 to 1600.

Question 8: Does VET stand for Veteran or Veterinarian at the Kenner Army Clinic?

o There is a veterinarian clinic on their web site at this fort. They are requesting bath towels, blankets, hand towels, surgical wraps, and gowns.

Government Response Question 8: Veterinary Clinic, Fort Gregg-Adams.

Question 9 (Product Question): What size surgical wrap?

Government Response Question 9: 12” x 16”

Question 10 (Product Question): Sheet, Ctn, white -Is this twin contour?

Government Response Question 10: Yes

Question 11: Will transportation for the laundry services be provided by your team, or is there a need for us to arrange pick-up and delivery? If so, how frequently would these services be required?

Government Response Question 11: Please Refer to Section 4 of the PWS Contractor Furnished Property and Services at paragraph 4.6. Also refer to Exhibit B – Pickup and Delivery Schedule.

Question 12: Understanding the nature of the contract better would also guide our proposal.

Would these services be utilized regularly or are they intended for emergency or high-volume situations?

Government Response Question 12: Linen services are stated in the PWS.

Question 13: Is this a brand-new requirement or is there an incumbent?

Government Response Question 13: There is an incumbent.

Question 14: Could you please provide the previous contract number?

Government Response Question 14: For previous contract information, submit a Freedom of Information Act (FOIA) request.