Amendment_1_W91YTZ18Q0129.pdf

W40M RHCO-ATLANTIC USAHCA

WOMACK ARMY MEDICAL CENTER

POC: NAOMI R. MARIANI

BLDG 4-2817 REILLY RD

FORT BRAGG NC 28310

0011149571-0001

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

a. The reason for this amendment is to post the Answ er and Questions, extend the closing date to 28 June 2018 2PM EST, correct the DOL Wage Determinations to the correct counties for each state, add Florida DOL Wage Determination, make corrections to the PWS, clause 52.212-1addendum and clause 52.212-2 addendum as show n on the summary of changes.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 161

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 22-Jun-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91YTZ18Q0129

X 9B. DATED (SEE ITEM 11)

15-Jun-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

22-Jun-2018

CODE

W40M RHCO-ATLANTIC USAHCA

NORTHERN REG CONTR OFC NRCO

6021 5TH ST BLDG 1467

FORT BELVOIR VA 22060-5580

W91YTZ 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE W91YTZ

FACILITY CODECODE

EMAIL:TEL:

W91YTZ18Q0129

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 25-Jun-2018 02:00 PM to 28-Jun-2018 02:00 PM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN description has changed from Lead Director of Psychologist to Director of Psy Health Team Lead.

CLIN 0002

The CLIN description has changed from Director of Psychologist Health to Director of Psychological Health.

The following have been added by full text:

QUESTION AND ANSWERS

Questions & Answers

W91YTZ‐18‐Q‐0129

1. Are there any incumbents? If yes, please send us more info about that.

Response: There are incumbents for the Lead Director of Psychological Health, and Directors of Psychological Health; however, there are no incumbents for the Nurse case managers. Upon award the incumbent information will ne given out to the awardee.

2. Who is the incumbent?

Response: The incumbent for the current contract is Goldbelt Glacier Health Services,

3. What is the current annual award/costing amount?

Response: The current award is a one year contract in the amount of $733,711.69, it expires 28 September 2018. Anyother information will have to be done thru the Freedom of Information Act (FOIA).

4. Are the Social Workers and Nurse case Managers required to work on Post?

Response: See below with question 5

5. Are any of these staffing positions remote work?

Response to 4 and 5: There will be four teams of three (one DPH and two NCM) assigned to each Readiness Division and there will be work space provided at those locations. Computers and Blackberry phones will also be supplied by the Government. The requirement will be that there be at least one staff member in the office and available during regular business hours, allowing the other two personnel the opportunity to travel and telework. There may be occasions when all three will be out of the office at the same time, but it will be infrequent and due to concurrent travel, not telework Please see Exhibit B of the solicitation for the multiple readiness division sites.

6. What, if any, equipment is required?

Response: Please see solicitation PWS under Contractor furnished property and Government furnished property.

7. Are any of these positions subcontracted?

Response: Yes, three of them are subcontracted to Dutch Ridge.

8. What is the PIID #?

Response: PIID stands for Personally Identifiable Information document, this is in the HIPPA Clause, and explainsthat personal information must be kept confidential

9. The solicitation mentions travel. What type of travel is required?

Response: Travel will be required to support Yellow Ribbon events, Post-vention (TEM) events, the quarterly team meeting, and to participate in other program events.

10. How many TEM, Traumatic Event Management, responses occurred in the last two years?

Response: Approximately 3

11. Is this a new contract?

Response: This is not a new requirement; however, this program is expanding from the current requirement by adding nurse case managers.

12. Is this contract subject to SCA? If yes, which positions are subject to SCA?

Response: Yes, the nurse case managers are subject to the SCA

13. What is the SCA labor category for the Nurses? Is it level I or level II?

Response: RN Level II

14. What is the page limit of the entire Technical plan?

Response: It has been changed from 25 to 50 Pages as shown in 52.212-1.

15. What is the Travel Plan? What information is the GOV requesting that we put in this section?

Response: The travel plan should provide for the DPHs and NCMs to travel without using personal funds up front. It has been shown to have a negative impact on morale, productivity, and on the program generally. The travel plan should include the use of a corporate credit card, which will provide a centralized method of funding and accounting for all travel.

16. Are PPQs required? If yes, how many?

Response: Yes, please see 52.212-1 addendum in the solicitation.

17. Can you utilize the past performance of a Subcontractor?

Response: Yes

18. Are the social workers required to be Licensed Clinical Social Workers or can they be unlicensed Medical Social Workers? (LCSW vs MSW)

Response: Please see page 69 Attachment 1 – Professional Qualifications. MSW for this contract refers to Master’s in Social Work, not medical social worker. The minimum requirement for DPH is a master’s in social work with state licensure as a social worker.

19. For the benefit of calculating vacation time, please identify the length of service on the incumbent employees.

Reponse: Some of them have been on board since 2013, 2015, and 2016.

20. Subfactor 4, Compensation Plan: Can the compensation plans be removed from the total page count for the Technical Proposal?

Response: Pages have been increased to accomodate compensation plans.

21. In reference to “Promotional Items for the Behavioral Health Services for the United States Army Reserve Command. This CLIN will be a flat amount and not subject to an offered price” Question: Please clarify this statement. Do we price this CLIN? Is it counted against the total contract dollar?

Response: No, you do not price the supplies or travel CLIN. This is the amount the government will give for travel,and supplies to the awardee. It will be added into the total amount of the award.

22. Can an out-of-state service-disabled veteran-owned/minority-owned small business such as mine bid on providing the social workers as outlined? And if so, can just the social worker portion of the contract be bid on separately?

Response. No. This is a behaviour healh program which calls for oversight of the program as well, social workers and nurse case managers. It will be an all or none award.

23. Are all positions on the current contract filled? IF not, which positions are vacant and where are they?

Response: Yes, all incumbent positions are filled, please see exhibit B for the locations of the Lead DPH and DPH, as well as the nurse case managers that are being added to the requirement.

24. Would the government kindly consider extending its short response date to at least 30 days to allow all vendors sufficient time to present their proposals?

Response: Closing date has been extended to 28 June 2018

25. We noticed on pg. 92 of 209 of the solicitation, #6 States “It is the responsibility of the Contractor, both administratively and financially to obtain a Top secret facility Clearance (FCL)”. Is this still a requirement as it is not mentioned anywhere else within the solicitation?

Response: Yes and No, at this time none of the facilities they will be currently assigned to have the need for a top secret clearance. If, in the future they were going into a facility that needed a top secret clearance then they would have to get the required clearances.

26. Can the Government provide the GS equivalent for the various positions?

Response: Please see 52.222-42 page 23 of the solicitation

27. RFQ, PWS, Exhibit B does not identify a location for the National Psychological Health Program Director (Director) or the Deputy. From the description of DPH Team Lead on PWS, page 72, the DPH- Team Lead in Exhibit B would appear to be different from the Director and Deputy. Is it the Government’s intent that we propose key personnel for each of the labor categories in exhibit B?

Response: Yes, please see below for a further explanation of key personnel The National Psychological Health Program Director and Deputy Director are the vendors who will employ the Directors of Psychological Health and the Nurse Case Managers, and are usually the CEO and COO of the company that wins the award, or they may bring someone on board who qualifies. The responsibility of the National Psychological Health Program Director and Deputy will be to meet the requirements of the PWS, specifically to provide qualified personnel and all deliverables. They will be located at their corporate HQ. The Director’s role is a strategic role, while the Deputy’s role is operational.

The Director’s behavioral health experience may be purely administrative, whereas the Deputy should have the credentials and a working knowledge of the clinical aspects of the program. The Director’s requirement to have five years of experience in a national service delivery program and five years of experience in military mental health.

PLEASE NOTE: The USAR Director of Psychological Health and Deputy Director of Psychological Health (DOD personnel) are responsible for strategic and operational oversight of the program to ensure that it continues to meet the needs of the Army Reserve.

28. Exhibit A Workload Data indicated one Sr. Nurse Case Manager and seven Nurse Case Managers.

However,Exhibit B indicates one Sr. Nurse Case Manager and eight Nurse Case Managers.

Response: There are eight nurse case managers and one of the eight will be the lead nurse case manager, she will represent them to the Team lead and in communications with the DoD.

29. On pages 179 and 180 of the RFQ the Workload Data, Exhibit A shows 16 FTE while the Exhibit B – Psychological Health Program Personnel Location Summary suggests 15 FTE. Also, the Schedule B Line Items suggests 14 FTE to be provided under this contract. Could you please clarify the specific number of FTE per position and location in which the Government is requesting?

Response: There are 14 FTE’s that will need to be hired by the awardee, the other 2 key personnel National Psychological Health Program Director, National Psychological Health Program Deputy Director are employed by the Contractor who is awarded the contract, and is usually the CEO, COO of the company (please refer to question 27’s answer for a more detailed answer) which gives you a count of

16. Exhibit B list the Senior Nurse Case Manager separately but isn’t a separate FTE because these duties will be given to one of the eight nurse case managers.

30. Regarding Line Items 0002 and 0003, the positions will be located at geographically dispersed locations which may result in different hourly rates per location. Is it the Government’s intent to receive a blended rate to cover all positions at all locations for each of these line items? If not, would the Government consider revising the Schedule B to include individual line items for each position at each individual location?

Response: CLIN 0002 is a social worker and does not fall under the DOL Wage Determination rate;

however the government realizes there will be different locality rates and will accept a blended rate. CLIN 0003 for the nurse case managers that are going to be placed in SC, CA, WI and NJ do fall under the DOL Wage Determination rate and those rates vary among the states; therefore, the government will accept a blended rate for the nurse case managers as well. However, you must submit compensation for each of the DOL positions, to include option years. In addition, you will need to indicate how you determined the rate. If you wish to submit pricing for each of the states then add these to your schedule B when submitting proposal.

31. The instructions on page 180 of 209 only state to complete and submit Clause 52.212-3 Alt 1 Offeror Representations and Certifications for Commercial Item; are contractors required to complete and submit the following clauses?

・ 52.209-2 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS--

REPRESENTATION (NOV 2015)

・ 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JULY 2013)

・ 52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX

LIABILITY OR A FELONY CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)

Response: Please complete and submit the above clauses.

32. Attachment 13 – Sample Compensation Plan” (page 169 or 209) states that the compensation plan should be submitted as part of the pricing proposal. Page 180 of 209 states that compensation plan is to be submitted as part of the technical proposal. Can the government please clarify which volume the compensation is to be include within?

Response: Both

33. Section 52.212-1, Instructions to Offerors, pages 180-181 identifies 7 Subfactors: Subfactor 1 - Recruitment Plan, Subfactor 2 - Retention Plan, Subfactor 3 - Training and Immunization Plan, Subfactor 4 - Compensation Plan Subfactor 5 - Travel Plan Subfactor 6 - Transition Plan Subfactor, and 7 - Management Plan. However, under paragraph 7 of the same section on page 182, identifies the following technical subfactors: Recruitment; Retention;Training and Immunization Plan; Compensation Plan, Quality Control Plan, Transitional Plan, and Management Plan. Does the government want Subfactor 5 Travel Plan or Quality Control Plan or both?

Response: 52.212-1 will be corrected on the solicitation amendment to have the quality control plan with the Management plan as well.

34. Will the government confirm receipt of past performance questionnaire upon offerors request when the government has received from Past Performance from the POC?

Response: No

35. Will the government consider extending the due date for the solicitation by additional 7 working days after the release of government response to the questions, to allow offeror to address government responses to the question?

Response: Closing date has been extended to 28 June

36. Would the Government consider setting this requirement aside as a SDVOSB?

Response: No

37. In support of our recruiting efforts, we will need to notify candidates of work location. When is it estimated that the Government will determine the location for the Senior Nurse Case Manager?

Response: 90 days after award, one of the nurse case managers will be chosen for the lead nurse case manager, which they will perform those duties at their current site.

38. Are you able to post the bill rates for the current positions by the incumbents?

Response: No, all bids submitted to the government are kept confidential and are within FOIA exemption 4.

39. Will the Government allow us to propose our own level of effort or are we expected to use the FTE estimates in the RFP? If we are allowed to propose a different level of effort, will the Government provide historical work load data for each labor category in each location for a basis of effort?

Response: No, Please adhere to the governments FTE estimates for the level of effort in the RFP.

40. In Attachment 10, the Government provided wage determinations (WD) for VA, CA, SC, NJ, and CA.

There was no WD provided for FL. The counties for the provided WDs do not match the counties for place of performance within each of the states. Could the government please confirm if they will be incorporating the WDs provided in the solicitation as part of the contract or if the contractor should update them to reflect the proper county for place of performance?

Response: The government will correct the Wage Determination within the solicitation to reflect the correct counties; however, the nurse case managers will only be in four states CA, SC, NJ, and WI, and the amendment to the solicitation will reflect the revised Attachment 10 , which will be incorporated into the contract.

41. The Government has included Clause 52.222-62 Paid Sick Leave Under Executive Order 13706 (JAN 2017), however, the CLIN structure is set at 1920 hours per FTE which does not account for paid sick leave. Would the Government allow for 1880 hours per FTE to partially account for mandatory sick leave benefits?

Response: No, the FTE will remain at 1920. There are 52 weeks in a year, 40 hours/wk is a full time work week and 40 hours times 52 weeks (40*52 = 2080) the 1920 FTE allows for 10 holidays and 10 days of vacation (160 hours), which are not reimbursable by the government. The government only pays for hour worked.

The following have been modified:

ADDENDUM 52.212-1

ADDENDUM TO 52.212-1

Para (b) Submission of Offers. The following supplements this paragraph with respect to the information and documents required for submission in response to this solicitation.

(1) ELECTRONIC OFFERS: Offerors may submit electronic offers in response to this solicitation. All offerors will submit proposals for the following evaluation factors no later than the closing date and time noted on the SF 1449. Proposals must be submitted by 2 PM EST on the closing date. Proposals will not accepted after the closing date and time.

Volume I - General: Offerors are required to submit a completed Standard Form (SF) 1449 (Solicitation/Contract/Order for Commercial items) (including acknowledge of Commercial items). All final monetary extensions shall be no more than two decimal places. Extensions beyond two decimal places will not be used in price calculation. Failure to follow the below Contract Proposal preparation instructions may cause your proposal to be deemed unacceptable by the government. The General Volume shall be organized as follows and contain the identified information.

- SF 1449 - The SF1449 shall be submitted fully completed. The offeror is cautioned that the SF 1449 must contain an original signature in block 30A of the form. The Contractor shall acknowledge any amendments to the RFP in accordance with the instructions on the SF 1449 and with FAR Clause 52.212-1, Instructions to Offerors

- Commercial Items. The Offeror shall provide the name, title and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. Also, identify those individuals authorized with the Government.

- Completed FAR Clause 52.212-3 Alt 1 Offeror Representations an Certifications for Commercial Items shall be completed with all blocks in each certification representation completed trustfully and completely.

- Executive Summary - Provide an executive summary that introduces the contractor team and proposal submission, to include a list of team members and subcontracts and the task areas they are designated to provide support. The summary shall also include a list of the proposal package contents and identify the proposal's point of contract (POC) to include their name, email address, and phone number.

Volume II - Technical Capability.

Subfactor 1 - Recruitment Plan Subfactor 2 - Retention Plan Subfactor 3 - Training and Immunization Plan Subfactor 4 - Compensation Plan Subfactor 5 - Travel Plan Subfactor 6 - Transition Plan Subfactor 7 - Management & Quality Control Plan Volume III - Past Performance Volume IV - Price Award will be made to the offeror provided its technical proposal conforms to the requirements of the solicitation; it has an acceptable record of past performance; price is determined to be fair and reasonable by the contracting officer;

and the contracting officer determines the offeror is responsible.

The offer must arrive by the time specified in the solicitation to Ms.Naomi Williams and to the Contracting Officer, Ms. Cheryl Ricker at the following email address: naomi.r.williams8.civ@mail.mil & cheryl.a.ricker2@.civ@mail.mil

(2) Offerors must request verification by email to Mrs. Naomi Williams to confirm that their proposal was received by the time specified date and time noted in the solicitation. The Government will not be responsible for any failure of transmission; or receipt of the offer, and or any failure of the offeror to verify receipt of the emailed offer. The government is not responsible for late proposals received.

(3) The Government intends to award a firm fixed-price non personal services contract under the authority of U.S.C. 2304 amd 41 U.S.C. 253. Accordingly, offerors are instructed to insure that their offered rates DO NOT include costs associated with medical malpractice liability insurance. Offerors must quote a firm-fixed price for each Contract Line Item.

(4) Any questions with respect to the solicitation shall be submitted via email not later than 20 June 2018 by 2 PM EST. Questions will not be answered if they are received late. Please submit them to the Contracting Officer, Ms.

Cheryl A Ricker (cheryl.a.ricker2@civ.mail.mil) and the Contract Specialist, Ms. Naomi Williams (naomi.r.williams8.civ@mail.mil). Telephone calls will not be responded to. Responses will be posted on Fed Biz Opps.

(5) BASIS FOR AWARD. The Government will make a best value Lowest Price Technically Acceptable (LPTA) award consistent with the evaluation criteria discussed in FAR 52.212-2 and the Addendum to FAR 52.212-2. This acquisition will utilize LPTA procedures to make a best value award. The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

Factors to be evaluated are listed in paragraph 1 above. Award will be made to the responsible offeror whose proposal or quotation conforms to all solicitation requirements, such as terms and conditions, representations and certifications, technical requirements, and also provides the best value to the Government based on the results of the evaluation described in Addendum 52.212-2. The Contracting Officer intends to award without discussions, but reserves the right to do so in his or her sole discretion. The Government will initially list proposals from lowest to highest price. The Award will be made using best value Lowest Priced Technically Acceptable (LPTA) procedures.

The government will initially list proposals from lowest to highest price. The government will evaluate the Technical Acceptability of the five (5) lowest priced proposals first. If one of those proposals are rated Technically Acceptable, the government will not evaluate any other proposals. If all of those proposals are determined technically unacceptable, the government will evaluate the next five (5) lowest price proposals and continue in that manner until a proposal is rated technically acceptable. If a proposal is rated Technically Unacceptable , the government will not evaluate any other factor. USING THIS PROCEDURE, THE GOVERNMENT MIGHT NOT

EVALUATE ALL PROPOSALS.

(6) The Government may reserve the right to reject a proposal if the offeror misrepresents or withholds past performance information or information regarding its certifications or business condition, or its capability to perform the requirements of this contract.

(7) SUBMISSION OF OFFERS. The solicitation shall be completed, signed and received at this office not later than the date/time specified in Block 8 of the solicitation (Standard Form [SF] 1449). The solicitation must be received no later than the designated time identified on page one (1) block 7(a). This date and time is considered received no later than the "Eastern Standard Time Zone". Please note that your offer must include all of the following information. The solicitation shall be submitted in four (4) volumes:

Volume I -General Schedule (Signed Solicitation (front page), and any solicitation amendments).

Volume II - Technical Volume III - Past Performance Volume IV - Price Note: The contractor is required to provide one (1) unsanitized copy, and one (1) sanitized copy of the technical proposal. The sanitized copy shall be void of any identifiable references, such as CAGE Code, names (company or individual), etc. Offers submitted without a sanitized and un-sanitized version of the technical proposal will not be evaluated and will not be considered for award.

Volume I: General: Offerors are required to submit a completed Standard Form (SF) 1449 (Solicitation/Contract/Order for Commercial items) (including acknowledge of Commercial items). All final monetary extensions shall be no more than two decimal places. Extensions beyond two decimal places will not be used in price calculation. Failure to follow the below Contract Proposal preparation instructions may cause your proposal to be deemed unacceptable by the government. The General Volume shall be organized as follows and contain the identified information.

Volume II: TECHNICAL MERIT INFORMATION. The contractor shall provide written plans identifying how they will meet the technical subfactors identified above: Recruitment; Retention; Training and Immunization Plan;

Compensation Plan, Transitional Plan and Management & Quality Control Plan to provide continuity of services on day one of the contract. Describe how you plan to recruit and retain qualified personnel to fill these positions. The plan will include the offeror’s compensation plan for its health care providers; and shall specifically provide, by CLIN, a breakout of the health care provider’s annual salary rate, hourly salary rate, fringe benefits and other benefits. The written Recruitment and Retention Plan will outline how the vendor will recruit and retain qualified healthcare providers. It shall also describe the contractor plans and procedures to track training and immunizations which are in place to ensure providers maintain required certifications. The Proposal will also define how and what the Quality Control plan, and how they plan to Transition employees and provide service on day one of the contract.

The management plan will explain how the contractor plans on managing the project.

PART III: PAST PERFORMANCE. Offeror is required to submit information, on a single page, identifying federal, state and local government and private contracts performed within the past three years, which are similar in scope, type of work, and complexity to the effort described in this solicitation. If none, offeror should so state and provide information on references. All offerors must submit a copy of the past performance questionnaire to each individual listed in the past performance proposal. The questionnaire should be emailed or faxed directly to naomi.r.williams8.civ@mail.mil ON OR BEFORE the closing date of the solicitation. The offeror should instruct POCs not to send a copy back to the offeror, but to the POC listed on the questionnaire.

Information provided by the contractor shall state:

a) The type of service provided (should be similar to services being requested).

b) Name, telephone and fax numbers of a point of contact in the administering contracting office, -award/contract number, the term of the contract, the total amount, and number and types of personnel furnished.

It is the offeror’s responsibility to ensure that their references submit the Questionnaire to the Government. The Government is not responsible for the failure of any source to respond to a request for a past performance assessment on a timely basis.

PART IV: PRICE. The offeror shall submit the following: Base year and all option year prices, explanation or breakdown of unit prices (i.e., G&A, profit, overhead, fully burdened rates).

If the prices are the same for each contract period, provide one schedule and state that the schedule applies to all contract periods. The information provided in this schedule will be used to assist in the price analysis described in EVALUATION OF THE PROPOSED PRICES, in ADDENDUM TO FAR 52.212-2, EVALUATION – COMMERCIAL ITEMS. Offerors must complete and return the Schedule B and Attachment # X, Fully Burdened Billable Rates must be submitted by all offerors as part of the Price Proposal submission.

All offerors will submit the following:

1) Price Schedule- for Base and four option years. Round figures to reflect two digits only- for the pricing schedule (unit and extended prices).

2) Provide excel spread sheet showing pricing for base and outyears which shall reflect schedule B pricing. Please provide and show the total cost for the base and all option years.

3) Schedule pricing shall incorporate and include the Quantity (number of hours); X Unit Price (hours) and total amount for that Line Item.

Para (g) Contract award. This is amended to provide that the Government may conduct discussions prior to contract award at its sole discretion.

Para (j) Unique entity identifier (Data Universal Numbering System (DUNS) / CAGE Code). The offeror shall obtain these said Codes and registration in the System Award Management (SAM) and the Online Representations and Certifications. If you are a US firm the codes are mandatory. Award cannot and shall not be made to an offeror without these codes.

Para (m) Proposal Preparation Costs. The Government will not pay any costs incurred in the submission of an offer, in making any necessary studies for the preparation thereof, or for any visit(s) the Contracting Officer may request for the purpose of clarification of the offer.

Para (n) The offeror is responsible for ensuring that its proposal is complete. The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of any stated claims.

The proposal shall not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to perform the requirement. Offerors shall assume that the government has no prior knowledge of their experience and will base its evaluation solely on the information presented in the offeror's proposal.

Para (o) Protests received at a level higher than the contracting officer will be referred to the contracting officer.

Protestor may request a review by the contracting officer or an independent review at a level higher than the contracting officer. Requests for appeals or independent review will be addressed to the contracting officer for referral to the review authority. Questions on this process will be referred to the cognizant contracting officer identified in the solicitation.

Para (p) The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and LOCAL provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

(End of Provision)

ADDENDUM 52.212-2

Paragraph (a) is hereby supplemented with the following:

a. The Award will be made using best value Lowest Priced Technically Acceptable (LPTA) procedures. The government will initially list proposals from lowest to highest price. The government will evaluate the Technical Acceptability of the five (5) lowest priced proposals first. If one of those proposals are rated Technically Acceptable, the government will not evaluate any other proposals. If all of those proposals are determined technically unacceptable, the government will evaluate the next five (5) lowest price proposals and continue in that manner until a proposal is rated technically acceptable. If a proposal is rated Technically Unacceptable , the government will not evaluate any other factor. USING THIS PROCEDURE, THE GOVERNMENT MIGHT NOT

EVALUATE ALL PROPOSALS.

Offers will be evaluated to determine compliance with all requirements of the solicitation, including any attachments and exhibits. The evaluation criteria will be applied to all offers in the same manner. Each proposal will be evaluated strictly in accordance with its content and the Government will not assume that performance will include areas not specified in the offeror's proposal.

Volume 1 - General - The Government shall review the following:

Solicitation and any Amendments for signatures;

Representation and Certifications;

Volume II - TECHNICAL EVALUATION. The proposal technical factors and subfactors will be evaluated to determine the adequacy of the offeror’s proposed compensation to individual health care providers HCPs for the local area. The primary determinant will be the base salary and fringe benefits paid to the individual HCP. Offerors must propose a base salary and fringe benefits which is at least commensurate with the salaries of similar health care providers in the local area in order to be technically acceptable. This salary in almost all instances exceeds the prevailing wage rates in the Department of Labor’s wage determination for a locality. The Government has developed an independent government estimate (IGE) based upon its assessment of base salaries paid in the local area as well as salaries paid on current contracts. A low, or no Compensation Plan, may be viewed as evidence of failure to comprehend the complexity of the contract requirements or appropriate compensation levels for geographic area where performance will take place. Plan must fully address how the offeror intends to perform the requirement Offerors which propose low base salaries and fringe benefits, particularly below rates paid in the local area, will have the burden of establishing that their plans will result in the recruitment and retention of quality personnel and the uninterrupted performance of services throughout the life of the contract.

Technical factors as follows:

Subfactor 1: Recruitment Plan - Submit a plan how they will recruit qualified personnel in time to work on day one (1) of the performance period. There are currently incumbents for the Lead Psychological Health Director and the Directors of Psychological Health; however, there are no incumbents for the Nurse Case Managers.

Subfactor 2: Retention Plan - Submit a plan how they will retain qualified personnel to provide continuity of care throughout the performance period.

Subfactor 3: Training and Immunization Plan - Submit their plan how they will track training and immunizations.

Subfactor 4: Compensation Plan - For each provider type for a base and two option periods.

Subfactor 5: Travel Plan - Explain how your company will handle the travel expenses and reimburse the employee. For example does your company issue credit cards for travel. Or does the employee have to pay for travel up front and then be remimbursed.

Subfactor 6: Transition Plan: Submit their plan how to adequately provide services on day one of the period of performance to meet Womack's Army Mission. Currently there are incumbents for the Lead Director of Psychological Health, and the Directors of Psychological Health.

Subfactor 7: Management Plan & Quality Contol Plan: The subfactor will describe how the company plans to manage the program in accordance with the PWS and control the quality of the program.

I f any technical subfactor received an unacceptable rating, the combined technical will be unacceptable.

The recruitment and retention plan will evaluate the various incentives the company will offer the HCPs.

The Technical Evaluation Subfactors shall not exceed 50 pages; additional pages will not be reviewed or evaluated.

Technical merit will be evaluated as either Acceptable or Unacceptable.

Definitions are as follows:

Technical Acceptable/Unacceptable Ratings Rating Description Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

Note: To receive consideration for award, a rating of acceptable must be achieved for all technical factors. The technical subfactors are of equal importance. To be rated technically acceptable, offerors must receive a rating of acceptable for each factor. A rating of unacceptable in either subfactor will result in an unacceptable rating for the technical factor. For those proposals rated technically unacceptable the government will not evaluate any other evaluation factors.

Volume III: PAST PERFORMANCE. Offeror is required to submit information, on a single page, identifying federal, state and local Government and private contracts performed within the past three years, which are similar in scope and complexity to the effort described in this solicitation. If none, offeror should so state and provide information on references. Note - past performance will be accepted from a sub-contractor / teaming partner if the prime contractor does not have relevant past performance.

Information provided by the Contractor shall state: The type of service provided with information to verify references: Names; telephone numbers; Points of Contact; amount of contract; and email addresses.

The information which will be used for evaluation will be obtained from those presented in the Offer’s past performance documentation, the Contractor Performance Assessment Reporting Systems (CPARS) http://www.cpars.csd.disa.mil/cparsmain.htm, and any other sources. The Government may reject a proposal if it is found that any information that has a negative impact on the offeror’s past performance record has been deleted, misrepresented, or withheld. Past performance surveys should be based upon performance of like services to those in this solicitation.

Past performance will be rated on an “acceptable” or “unacceptable” basis using the ratings below:

Past Performance Evaluation Ratings Rating Description Acceptable Based on the offeror’s performance record, the

Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown. (See note below.)

Unacceptable Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

Note: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a) (2) (iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

Volume IV: PRICE. Price will be evaluated separately from the technical and past performance factors and will be evaluated for fairness and reasonability in terms of:

A. That the prices are consistent with and reflect the special pricing for staffing requirement.

B. All vendors’ prices must be deemed to be fair and reasonable to qualify for award and within the guidelines of the special pricing.

C. In Accordance With FAR 15.404-1, price fair and reasonableness will be used to evaluate an offeror’s proposal, but price will not be scored. Pricing will be evaluated to determine if fair . The Government is interested in proposals that meet the requirements with acceptable risk, at a fair and reasonable price.

D. Given that FAR 52.217-8 provides that the Government may exercise the Option to Extend Services at the rates specified in the contract (i.e., the rates in effect when the Extension of Services option is exercised), for purposes of evaluating the Option to Extend Services, the Contracting Officer will consider the prices submitted for the base year and each option year, since those are the binding prices should the Option to Extend be exercised.

PWS

UNITED STATES ARMY RESERVE

PSYCHOLOGICAL HEALTH RESERVE PROGRAM

PERFORMANCE WORK STATEMENT (PWS)

1.0 INTRODUCTION

1.0.1 The Contractor will administer the United States Army Reserve (USAR) Psychological Health Program (PHP).

The services provided will be of a nature and scope described in the paragraphs below. The PHP is designed to promote mental fitness and personal wellness to support operational readiness through linkage to behavioral health treatment, consultation, critical incident response, and clinical case management (CCM).

1.0.1.1. The United States Army Reserve (USAR), also known as the Reserve Component (RC), currently has approximately 200,000 Service Members (SMs). The primary mission of the RC is to provide trained and ready units and individuals to mobilize and deploy in support of the national military strategy. In order to fulfill this mission, SMs are required to maintain a constant state of physical and psychological readiness.

1.0.1.2. The RC provides a variety of support services for SMs and their dependents, also referred to as family members (FM), but the RC has no mechanism for providing treatment. When on active duty, SMs and their dependents are eligible for treatment through the Military Health System, to include Military Treatment Facilities (MTFs).

1.0.1.3. When not on active duty, SMs seek treatment through the Veterans Administration (VA) if eligible, or through civilian health care systems in their communities.

1.0.1.4. The USAR Psychological Health Program is a support service that will assist SMs and dependents to access the services required to maintain optimum mental fitness and readiness.

1.1. GENERAL

1.1.1. This contract is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees.

1.1.2. The government will not be liable for malpractice allegations against contract personnel based upon performance of this contract. The contractor shall be required to carry malpractice insurance for each Director of Psychological Health (DPH) and Nurse Case Manager (NCM), at a level stated in the solicitation and included in any resulting contract for subject acquisition in tailored FAR Clause 52.237-7. If an apparent successful offeror, the contractor shall provide evidence of insurability concerning medical liability insurance prior to contract award.

Upon contract award, the contractor shall provide evidence of insurance demonstrating the required coverage prior to commencement of performance. In accordance with Federal Acquisition Regulation (FAR) Clause 52.237-7, the contractor will indemnify the Government for any liability producing act or omission by the contractor, its personnel and agents occurring during contract performance. If the contractor uses subcontractors in the performance of this contract, the contractor is required to ensure that its subcontracts for provisions of healthcare services contain the requirements of FAR 52.237-7, including the maintenance of professional liability insurance.

1.1.3. Responsibility and Procedures. If any suit or action is filed or any claim is made against the Contractor DPH or NCM, which occurred as a result of work performed by the DPH or NCM under this contract, the DPH or NCM shall immediately notify the contractor and contracting officer (KO), and promptly furnish them copies of all pertinent documents received.

1.1.4. RESERVED

1.1.5. Confidentiality / HIPAA. The Contractor shall ensure that all policies and procedures of PHP services are in compliance with DOD, Army, RC, and other federal and state laws and regulations, and assure the confidentiality of contact with PHP. Any and all client contact records, as well as any information obtained from visits to, or contacts with PHP services, shall be kept in a confidential manner in accordance with 5 U.S.C. 552, the Privacy Act of 1974, and in accordance with P.L.104 -191, the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Confidentiality of alcohol and drug abuse records is to be maintained in accordance with 42 CFR, Part 2. The confidentiality of all client information shall be maintained. The Contractor shall be subject to the penalties imposed by such laws for disclosure of any information without the client's prior knowledge and specific written consent.

DOD, Army, and RC confidentiality and information system security requirements may be more stringent than other federal and state laws. The more stringent requirements prevail. Links to requirements include:

1.1.5.1. Personally identifiable information: http://iase.disa.mil/policy-guidance/pii-signed-memo-08182006.pdf

1.1.5.2. Personally Identifiable Information systems guidance:

http://www.whitehouse.gov/omb/memoranda/fy2006/m06-16.pdf

1.1.5.3. Access to DOD Security Technical Information Guides and National Security Agency Security Configuration Guides: http://www.disa.mil/peo-ma/

1.1.5.4. DOD Web Site Administration Policies and Procedures:

http://www.defense.gov/webmasters/policy/DoD_web_policy_12071998_with_amendments_and_corrections.html

1.1.6. RESERVED

1.1.7. Conflicts of Interest

1.1.7.1. The Contractor and Subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent organizational conflict of interest (OCI), as defined in FAR Subpart 9.5.

The Contracting Officer’s Representative (COR) and the Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.1.7.2. The DPH may not refer any client to him or herself or to any counselor or community resource in which the referring DPH has a financial or any other interest without prior approval of the COR. Any referral that has the appearance of reflecting a conflict-of- interest may only occur if pre-approved by the COR.

1.1.8. RESERVED

1.2. SCOPE OF WORK: Under this contract the Contractor shall support the Psychological Health Program requirements of the USAR. In the performance of this contract, the Contractor, independently and not as an agent of the RC, shall provide all necessary personnel, management, and supervision to support comprehensive psychological health support services. The goals of the service are to:

1.2.1. Provide high quality services that are SM specific, friendly and comprehensive, while typically increasing utilization rates to promote SM readiness for deployment.

1.2.2. Provide assessment, short term problem resolution counseling, referral services, and follow-up to…