Questions Roll Up 2021.xlsx

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Attached to
Employee Assistance Program Federal contract opportunity
Solicitation number
W91SMC-21-R-0004
Issued by
Department of the Army National Guard

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Sheet1

Question NumberQuestions submittedResponses
1What is ILARNG currently paying for their EAP services? Based on how many employees?ILARNG is currently without EAP services. There are approximately 600 employees.
2What was the total dollar spent for the EAP in the most recent contract year?$0
3Is ILARNG currently receiving Work-Life Services, i.e. telephonic consultation and referral for Child Care, Elder Care, etc.? Should Work-Life Services be included in the quote to be submitted?Not currently. Yes if available
4Is ILARNG currently receiving Legal Consultation Services, i.e. 30-minute consultation with an attorney; beyond the consultation, attorney services offered at a 25% discount? Should Legal Consultation Services be included in the quote to be submitted?Not currently. Yes
5Is ILARNG currently receiving Financial Consultation Services, i.e. telephone-based financial advisory services provided by qualified financial planners? Should Financial Consultation Services be included in the quote to be submitted?Not currently. Yes
6Can ILARNG provide recent utilization reports or provide utilization statistics?No we have not had an EAP program for a few years.
7Specifically, can you provide total number of initial inquiry/assessment calls to the EAP in the most recent contract year?No EAP service in the most recent contract year.
8Can you provide the total number of EAP counseling sessions provided in the most recent contract year?No EAP service in the most recent contract year.
9Can you provide the total number of EAP counseling sessions provided in the prior contract year?No EAP service in the most recent contract year.
10Can you provide the total number of EAP counseling cases in the most recent contract year?No EAP service in the most recent contract year.
11Can you provide the average number of counseling sessions provided per EAP counseling case in the most recent contract yearNo EAP service in the most recent contract year.
12In an effort to be a “green” company, we generally provide promotional materials electronically. If printed materials are desired, how many printed brochures and how many printed posters are requested annually?Printing not required. Brochures/Posters if needed can be printed in house
13Can you provide the number of orientation, benefit fair, training hours provided in the most recent contract year? How many of those hours were provided in-person?Approx 36 hours of in person New Employee Orientation. (no benefits fair in 2020)
14How many hours are included annually (either combined or by type) in the current contract?No current contract in place
15Are Critical Incident Response (CIR), sometimes referred to as CISD or CISM, hours included in the current program and/or desired for a future partnership?Confidential
17How many Critical Incident events were responded to in the most recent contract year?N/A
18How many Critical Incident events were responded to in the prior contract year?N/A
19How many hours of Critical Incident support were provided in the most recent contract year?N/A
20How many hours of Critical Incident support were provided in the prior contract year?N/A
21How many hours of on-site Critical Incident support are currently provided in the contracted rate?No current contract in place
22Are EAP services also to be available to family members/dependents of employees?Yes
23Is ILARNG wanting a general overview proposal, for bidder to only respond to section 5 (Requirements: The contractor shall) or some other combination of items responded to?All requirements are outlined in section 5 of the PWS.
24With regard to 5.3.3, when you refer to the primary contractor meeting all certification requirements in accordance with the Certified Employee Assistance Professional Credential (CEAAP), we assume you are referring to Certified Employee Assistance Professional Certification (CEAP), please confirm.Yes
25Also, this certification is for individuals, not an organization, are you asking that a assigned Account Manager (Contract Manager) have this certification?Yes
26Regarding 1.4.7, please confirm that any Post Award Conference/Periodic Progress Meetings will/can be accomplished via virtual meetings. If in-person is required, please share location and number of in-person meetings required annually.Virtual is acceptable.
27Regarding Technical Exhibit 2 – in place of Provider’s license, is it acceptable to provide our credentialing requirements for Providers? Providing a list of Provider licenses would be impractical considering the number of Providers, and fact that the vast majority would not necessarily be seeing employee of ILARNG.Yes credentialing requirements is acceptable.
28How many employees does ILARNG have?Service needed for approx 600
29Who is the current EAP vendor for ILARNG?Currently without EAP services
30Can you the most recent EAP utilization report for ILARNG? IF not available, can you let us know what the utilization rate was for the last year?We have not had a report in a few years.
3152.212-1 Does the government require any page limits for the proposal response?Max Pages for each: Cover Letter: 2 pages, (b)(4) 15 pages
3252.212-1 b. Does the government require any specific formatting (e.g., page size, font, margin limits) for the proposal response?Offers may be submitted using letterhead stationery. Do not submit proposals as a ZIP drive. Each paragraph should be singled spaced, & shall be separated by at least one blank line utilizing Arial, 12 Font.
33Are the ILARNG EAP services offered only to employees, or are the services available to employee’s covered dependents and spouses?Employees, dependents and spouses
34Please confirm that RFP does not include WorkLife Services, Critical Incident Response Services, Health/Wellness training/presentation.They are not required services
35Section 5.1.3 reads: “The contractor shall refer the ILARNG employee to an additional; [provider services as needed. The referral shall be within 1 business day of the call session.” But in Technical Exhibit1, it reads “…3 business day”. Please confirm that the requirement is 3 business days.3 business days
36Is this a new or existing requirement?Previously we fell under a national contract. It is now a new Illinois Guard requirement.
37If existing, can you please provide the current contract number?N/A
38If existing, can you provide data on current contract utilization?N/A
39Are there any requirements for on-site Critical Incident Stress Management (CISM) events? If so, how many per year?No requirement
40Is there a need/expectation for any on-site services, such as on-site employee training, management training, or promotional events, or other?No requirement

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