B08. W91QVN24R0121 SOLICITATION 00.pdf

SEE ADDENDUM

(No Collect Calls)

W91QVN24R0121 24-Sep-2024

b. TELEPHONE NUMBER

315-755-0009

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 25 Oct 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QVN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MS. PARK, ADDISON E.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

HUMPHREYS CONTRACTING DIVISION

UNIT 15289

APO AP 96271-5584

UNITED STATES

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

1,500

NAICS:

517121

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF333

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

SOFA NOTICE FOR LOCAL VENDOR

REQUIREMENTS BEING SOLICITED FROM LOCAL SOURCES:

All sources may submit a proposal or quote as applicable. However, the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA), precludes the U.S. Government from granting Invited Contractor or Technical Representative status to any offeror, for this requirement. All sources submitting a proposal or quote, as applicable, including U.S. sources, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea as a local source, must submit adequate verification in its initial proposal or quote, that it has the requisite authorization and capacity to compete for the requirement as a local source, and to perform the contract as a local source. If an initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award. Whether an offeror qualifies as a local source shall be determined by the Contracting Officer.

PWS

PERFORMANCE WORK STATEMENT

Korea Mobile Communication Services for USFK Wide

PART 1. GENERAL INFORMATION

1.1 General

The contractor shall provide Korea Mobile Communication Services for United States Forces Korea (USFK) Wide and support Mobile Communication Infrastructure including Inside Plant /Outside Plant. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, supplies, supervision, logistics, other items, and non-personal services necessary to provide USFK Wide Mobile Communication Services and support Mobile Communication Infrastructure. and shall perform as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services.

1.3 Background

1st Signal BDE/41st SIG BN owns, operates, and maintains command, control, communications, computers, and intelligence (C4I) infrastructure including mobile communications which support USFK/8A C4I mission aligned with DISA DoD mobility Program.

1.4 Place of Performance

The contractor shall support Korea Mobile Communication Services and Mobile Communication Infrastructure installation/maintenance USFK installation specified in USKF REG 10-2 Installation Management and base operation.

1.5 Period of Performance:

The period of performance shall be 1 year base period and 4 option years.

Base Period: 1 January 2025 – 31 December 2025 Option Period I: 1 January 2026 – 31 December 2026 Option Period II: 1 January 2027 – 31 December 2027 Option Period III: 1 January 2028 – 31 December 2028 Option Period IV: 1 January 2029 – 31 December 2029

1.6 General Information

1.6.1. Quality Control:

a. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

b. The contractor’s quality control program is how the contractor assures that the work complies with the requirement of the contract.

c. The plan shall clearly describe the contractor’s quality control methods and practices such as standardized procedures to monitor performance, identify discrepancies, and take corrective action to prevent re-occurrences.

d. The Quality Control Plan (QCP) will be delivered within fifteen (15) days after contract award. Two (2) copies of a comprehensive written QCP and digital copy shall be submitted to COR within five (5) working days for the Contracting Officer’s approval when changes are made thereafter. After acceptance of the quality control plan, the contractor will receive the Contracting Officer’s acceptance in writing of any proposed change to QC system.

1.6.2. Quality Assurance:

a. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results.

b. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS.

c. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS).

d. The Government retains the right to evaluate all services based on contract terms and conditions. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

e. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will notify the Contract Manager (CM) on the defective performance that was observed.

f. Acknowledging the observation does not necessarily constitute concurrence with the observation, only acknowledgement that they have been made aware of defective performance. Immediate response to correct all validated discrepancies will be done within 48 hours.

1.6.3. Recognized Holidays:

WORKDAYS, HOLIDAYS, AND WORK HOURS U.S. AND REPUBLIC OF KOREA (ROK)

U.S. Government legal holidays are as follows:

(1) 1 January (New Year's Day)

(2) 3rd Monday, January (Dr. King’s Birthday)

(3) 3rd Monday, February (President's Day)

(4) Last Monday, May (Memorial Day)

(5) 3rd Monday, June (Juneteenth)

(6) 4 July (Independence Day)

(7) 1st Monday, September (Labor Day)

(8) 2nd Monday, October (Columbus Day)

(9) 11 November (Veterans' Day)

(10) 4th Thursday, November (Thanksgiving Day)

(11) 25 December (Christmas Day)

ROK legal holidays are as follows:

(1) 1 and 2 January (New Year)

(2) Lunar New Year

(3) 1 March (Independence Movement Day)

(4) 1 May (Labor Day)

(5) 5 May (Children's Day)

(6) Buddha's Birthday (8 April on the Lunar calendar)

(7) 6 June (Memorial Day)

(8) 15 August (Liberation Day)

(9) Chu-Suk (14, l5 and 16 August on the Lunar Calendar)

(10) 3 October (National Foundation Day)

(11) 9 October (Hangul Proclamation Day)

(12) 25 December (Christmas Day)

1.6.4. Hours of Operation:

The contractor shall be conducting business between the hours of 0800hrs thru 1700hrs except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.5. Place and Performance of Services:

The contractor shall provide Korea Mobile Communication Services for United States Forces Korea (USFK) Wide.

1.6.6. Security Requirements:

A secret-level security clearance is not required; however, the contractor is required to comply with the physical security as provided below.

Access and General Protection/Security Policy and Procedures:

a. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy.

b. The COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

c. Motor Vehicle Operators Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

d. Contractor Vehicle Registration:

The Contractor shall submit required documents to register Contractor-owned or operated vehicles within 7 working days from the beginning of contract period for COR review and sponsor’s approval.

e. Contractor Background Check:

The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

f. Visitor Access Request:

The Contractor shall provide the required information for US government C4I facility visitor access request to COR fourteen (14) days prior to facility access based on US government security office guideline and template.

g. Escort Privileges:

I. The Contractor shall be authorized escort privileges only for people working on this contract and only during hours stated under this contract.

II. It is the Contractor's responsibility to ensure that the escorting official always has full control of all individuals.

III. Any individual found on the installation unescorted shall be removed from the installation and the escort official's escort privileges shall be withdrawn. Any individual removed from this installation shall not be authorized further access to the installation(s).

h. Restricted Areas:

In the event that services to be performed entail continuing access to restricted areas, all contractor personnel shall be required to have US government escort and oversight based on US government security office guideline and Visitor Access Request (VAR).

1.6.7. Physical Security / Anti-Terrorism Training

The Contractor shall be responsible for safeguarding all government property provided for contractor use, if provided. At the close of each work period, government facilities, equipment, and materials shall be secured.

iWATCH Training:

The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti- Terrorism Officer (ATO) to all the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT thirty (30) calendar days from the beginning of phase-in Period.

AT Level I Training:

This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within fourteen (14) calendar days from the beginning of Phase-In Period. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and the KO.

1.6.8. Post Award Conference/Periodic Progress Meetings.

a. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5 Post Award Orientation.

b. The Contracting Officer, Contracting Officers Representative (COR), other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems,

c. If any outstanding issue occurs, appropriate action will be taken to resolve. These meetings shall be at no additional cost to the Government.

1.7 Government Roles and Responsibilities

The following provides the roles and their respective authority during the performance of the contract:

1.7.1 Contracting Officer (KO). The person duly appointed with the authority to enter and administer contracts on behalf of the Government. The Contracting Officer has the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The Contracting Officer is responsible for ensuring performance of all necessary actions for effective contracting, for ensuring compliance with the terms of the contract, and for safeguarding the interest of the Government in its contractual relationships (FAR 1.602- 2 Responsibilities). Task Orders either for specific devices and/or services or to generally fund future orders by the appointed unit Order Officers will be issued by the contracting officer for the various organizational units and end users within the requiring activities. The Task Order will specify whether the payment mechanism is WAWF or via GPC.

1.7.2 Contracting Officer’s Representative (COR). The individual designated in writing by the Contracting Officer to act as the authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope & limitations as defined by the Contracting Officer. The COR acts as the authorized technical representative of the Contracting Officer to perform specific contract technical functions within the scope and limitations as defined by the Contracting Officer. The Contractor shall keep copies of all current CORs’ authorization letters on file.

1.7.3 Ordering Officer. A government individual appointed by the 411th Contracting Support Brigade (CSB), with limited and specific authority to order services under this contract pursuant to a task order. An Ordering Officer will be appointed for each task order awarded by the KO.

The properly appointed Ordering Officer:

a. Has authority to order devices/services based on the end user’s request IAW task orders.

b. Has authority to request the modification of task orders based on the end user’s request

c. Will Create/maintain the list of all mobile services/devices of the under their order.

d. Has authority to request activate/terminate the mobile services under their task order

e. May request the contractor deactivate/reactivate temporarily two times per year.

f. Has authority to inspect/accept mobile devices under their task order.

g. Has authority to review the bills before the receiving officer accepts invoices thru Wide Area Workflow (WAWF) under their task order or makes payment via GPC.

Note: When using Government Purchase Card (GPC) as a payment mechanism, the appointed ordering officer, GPC Card Holder, and Billing Official will follow the latest version of “SUPPLEMENT TO ARMY GPC OPERATION PROCEDURES FOR USFK”. An updated version of the supplement is currently being staffed for approval.

1.7.4 Billing Official: Approves the use of the GPC for the GPC Cardholder. When a Requirement Activity GPC card holder orders services via GPC without a task order with paying bills via GPC, Billing Official shall approve bills thru the GPC payment system.

Note: Limited to a Maximum of $25,000 for one month service only – recurring monthly services CANNOT be ordered AND paid with the GPC.

1.7.5 Information Management Officer (IMO) or equivalent. A Government individual, officially appointed by his/her Commander, who is responsible for managing government IT systems including Mobile device usage in his/her office pertaining to this contract.

a. Has authority to request Requirement Document (RD) https://1sigsrp.korea.army.mil/ IAW the end user’s requirement for the procurement of the mobile devices under the contract.

1.7.6 Customer (Unit Commander, IMO & Budget Office) Oversight. The contractor shall provide the customer a mechanism to maintain visibility of the number and type of devices by organization with associated mobile number and monthly billing amounts.

1.7.7 The Technical Inspector (TI) will be designated by 41st SIG BN to serve as on-site representative to assist COR in monitoring contractor activities, conducting random inspections and to report any deficiencies and issues arise within their respective areas to COR for resolution.

1.8 Contractor Special Qualifications:

1.8.1. Prime Contractor Requirement

The Contractor shall provide ACTIVE “Communication Infrastructure Business License Certificate”

(기간통신사업사 증명서) issued by ROK “Ministry of Scient and ICT” (과학기술정보통신부).

The Contractor shall provide ACTIVE “Information and Communication Construction License”

(정보통신공사업자증) and registered to “Korea Information & Communication Construction Associate

(KICA |한국정보통신공사협회)”

The Contractor shall provide “Information and Communication Construction performance confirmation last 3 years” (최근3년간 정보통신공사실적확인서) issued by “Korea Information & communication

Construction Associate” (한국정보통신공사협회).

The Contractor shall provide “Corporate Credit Report” (기업신용보고서) issued by “NICE D&B (Duns

& Bradstreet)” (나이스디앤비).

1.8.2. Key Personnel

a. The following personnel are considered key personnel by the government. And these key personnel positions shall be prime contractor company.

Program Manager (PM) i The contractor shall provide a program manager (PM) who shall be responsible for the performance of the work. The CM shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

ii The PM is responsible for the overall management, in terms of technical quality, cost and schedule. The contractor maintains progress reports, inspection reports and leads the quality control team assigned to projects delivering timely and effective services.

iii The PM demonstrates familiarity with standard concepts, practices, and procedures within mobile communication infrastructure system maintenance. The PM reviews reports and records of activities to ensure progress is being accomplished toward specified contract objectives and modifies or changes methodology, as required, to redirect activities and attain objectives. Finally, the PM prepares project deliverables and reports for COR and KO and serves as client POC on contract progress from start to completion.

iv The PM shall have professional experience including the ability to read and interpret in English documents, as well as communicate effectively with stakeholders. The Contractor will provide a PM capable of project management in maintenance, installation and repair of multiple maintenance and construction projects.

v The Contractor shall provide following information for PM qualification.

Education: A bachelor's or graduate/higher level degree is required.

Experience: the PM shall have at least three (3) years of experience as a PM position within the last five

(5) years in maintenance, installation, and repair of mobile communication infrastructure projects.

b. The Contractor shall provide.

1.8.3. Subcontract Management.

If the Contractor subcontracts part of the work to be executed within this contract, the Contractor (Prime) has total responsibility of subcontractor’s performance, and the U.S. Government will not supervise subcontractor. The prime contractor shall submit the Subcontract Management Plan to KO and COR within 30 calendar days after contract award.

1.8.4. Current Employment Validation.

The contractor shall provide a copy of Qualification of National Health Insurance Service

(건강보험자격득실확인서) to validate current or previous Company/ organization employment.

1.9. Contractor Employees.

1.9.1. Identification of Contractor Employees.

a. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression to the public that they are Government officials.

b. The contractor personnel shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.9.2. Contractor Identification.

a. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees.

b. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

1.9.3. Standards of Conduct.

a. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

b. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

c. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

d. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

e. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

1.9.4. Organizational Conflict of Interest.

a. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (example; cost or pricing information, budget information or analyses, specifications, or work statements) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart

9.5 Organizational and Consultant Conflicts of Interest.

b. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.

c. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.9.5. Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

1.9.6. Contractor Business Relations.

a. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government.

b. The Contractor shall provide to the COR corrective action plans, timely identification of issues, and effective management of subcontractors within two (2) days or at a mutually agreed upon date.

c. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor and/or subcontractor personnel.

PART 2. DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1. Contractor.

A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer (KO).

A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. Contracting Officer's Representative (COR).

An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical assistance to the Contractor as long as that assistance is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service.

A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable.

Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. Key Personnel.

Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Physical Security.

Actions that prevent the loss or damage of Government property.

2.1.8. Quality Assurance.

The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. Quality Assurance Surveillance Plan (QASP).

An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. Quality Control.

All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. Subcontractor.

One that enters into a contract with a prime contractor. The Government does not have privilege of contract with the subcontractor.

2.1.12. Work Day.

The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. Work Week.

Work week is defined as Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ABM Apple Business Manager ACOR Alternate Contracting Officer's Representative AE Android Enterprise AER Android Enterprise Recommended AFARS Army Federal Acquisition Regulation Supplement ANSI American National Standards Institute AR Army Regulation ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers ASI Authorized System Interruption ASME American Society of Mechanical Engineers ASTM American Society for Testing & Materials AWG American Wire Gauge CATV Community Antenna Television CCSTV Closed-Circuit Security Television CCTV Closed-circuit television CEC California Energy Commission CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf CP TANGO Command Post Tactical Air Naval and Ground Operations CUI Controlled Unclassified Information DA Department of the Army DC Direct Current DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DDC Direct Digital Controller DFARS Defense Federal Acquisition Regulation Supplement DISA Defense Information System Agency DMCC DoD Mobility Classified DMTS DoD Mobility Top Secret DMUC DoD Mobility Unclassified DOD Department of Defense EM Engineering Manual EPP Environmental Protection Plan FAR Federal Acquisition Regulation FIPS Federal Information Processing Standards FedRAMP Federal Risk and Authorization Management Program FOUO For Official Use Only GFI Ground Fault Interrupt

GPC Government Purchase Card HAZCON Hazardous Condition HIPAA Health Insurance Portability and Accountability Act of 1996 HVAC Heating Ventilation and Air Conditioning IEEE Institute of Electrical and Electronics Engineers IMO Information Management Officer KO Contracting Officer LCS Logistics Cost Sharing LLR Low Level Radioactive MIL HDBK Military Handbook MIL STD Military Standard NEC National Electrical Code NEMA National Electrical Manufacturers Association NEMA MG National Electrical Manufacturers Association Motor and Generators NFPA National Fire Protection Association NTP Notice to Proceed OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration PCBs Polychlorinated Biphenyls PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PVC Polyvinyl chloride PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RC Room Criteria REC Record of Environmental Consideration ROK Republic of Korea SW Switch TE Technical Exhibit TI Technical Inspector TIA Telecommunications Industry Association TM Technical Manual UFGS Unified Facilities Guide Specifications UL Underwriters Laboratory UPS Uninterruptible Power Supply US United States USA United States of America USACISA-P United States Army Command Information System Agency- Pacific VAR Visitor Access Request WAWF Wide Area Work Flow

PART 3. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES:

3.1. Services.

The Government will provide coordination to include POCs for each site. COR will submit the Visitor Access Request (VAR) on the contractor’s behalf.

3.2 Facilities. Not Applicable

3.3 Utilities. Not Applicable

3.4 Equipment. Not Applicable

3.5 Materials. Not Applicable

PART 4. CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all mobile communication service infrastructure supplies, equipment, material and services required to perform work under this contract.

4.2 Secret Facility Clearance: Not applicable.

4.3 Equipment: Contractor shall procure materials and equipment.

4.4 Expenses: All expenses for materials, equipment or services required to conduct the course shall be borne by the contractor and shall be included in the firm fixed price.

4.4.1 Travel, lodging and meals for contractor staff.

4.4.2 Purchase and delivery of all materials and equipment required to support mobile communication service infrastructure.

PART 5. SPECIFIC REQUIREMENTS

5.1 Mobile Communication Services and Devices

Contractor shall provide Korea mobile communication services specified under following mobile service categories.

[TABLE 01] Mobile Service Category

Category Services Description A MOBILE SERVICE - DoD

MOBILITY

Voice, Text message and Data including roaming services.

B

MOBILE SERVICE - NON-

DoD MOBILITY

Voice & Text message only

C MOBILE SERVICE –

Wi-Fi ROUTER

Data only

D MOBILE SERVICE -

OTHERS

Other Mobile Services

5.1.1 CATEGORY A. MOBILE SERVICE - DOD MOBILITY

5.1.1.1 The mobile communication services under the Category A shall be approved by DoD Enterprise Mobility, DISA (Defense Information Systems Agency) Program.

5.1.1.2 Apple Business Manager (ABM) – Starting with the iOS 13 STIG, Apple required all devices be Supervised (enables MDM-managed iOS and iPadOS devices to have an extra layer of security enforced), regardless of device type or version.

a. To meet this requirement, DISA’s preferred method is for all USG (US Government) Mission Partners to enroll in ABM which is a free program and the most efficient way to enable supervision.

b. To enroll, USG Mission Partners must procure Apple devices from Apple, Apple Authorized Reseller, or wireless carrier that has a Reseller ID.

c. The Contractor shall provide a Reseller ID for Apple Business Manager.

5.1.1.3 Android Enterprise (AE) – DMUC (DoD Mobility Unclassified) Android devices require AE enrollment. Details on AE are located on the AE Site as below.

a. https://www.android.com/intl/en-us/enterprise/recommended/

5.1.1.4 Devices :

Contractor shall provide the DoD MOBILITY AUTHORIZED DEVICES as below.

[TABLE 02] DoD MOBILITY AUTHORIZED DEVICES (DMUC Only)

Manufacturer DoD Mobility Approved OS

Model

APPLE iOS 17.X iPadOS 17.X iPhone XS / XS Max / XR iPhone 11 / 11 Pro / 11 Pro Max iPhone 12 / 12 mini / 12 Pro / 12 Pro Max iPhone 13 / 13 mini / 13 Pro / 13 Pro Max iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max iPhone SE 2 / 3 iPad 6 / 7 / 8 / 9 / 10 iPad Air 3 / 4 / 5 iPad mini 5 / 6 iPad Pro 10.5-inch iPad Pro 11-inch 1 / 2 / 3 / 4 iPad Pro 12.9-inch 2 / 3 / 4 / 5 / 6

SAMSUNG

Android 14.X Galaxy S20 / S20 5G / S20+ / S20+ 5G Galaxy S20 FE / S20 FE 5G Galaxy S20 Ultra / S20 Ultra 5G Galaxy S21 / S21 5G / S21+ / S21+ 5G Galaxy S21 Ultra / S21 Ultra 5G / S21 FE 5G Galaxy S22 / S22+ / S22 Ultra Galaxy S23 / S23+ / S23 Ultra / S23 FE Galaxy S24 / S24+ / S24 Ultra Galaxy A52 / A52 5G

Galaxy A53 5G Galaxy Note20 / Note20 5G Galaxy Note20 Ultra / Note20 Ultra 5G Galaxy XCover Pro / XCover6 Pro Galaxy Z Fold2 / Z Fold2 5G Galaxy Z Fold3 5G / Z Fold4 5G / Z Fold5 Galaxy Z Flip3 5G / Z Flip4 5G / Z Flip5 Galaxy Tab S7 / Tab S7 5G Galaxy Tab S8 / Tab S8+ / Tab S8 Ultra Galaxy Tab S9 / Tab S9+ / Tab S9 Ultra Galaxy Tab Active3 Galaxy Tab Active4 Pro

GOOGLE Android 14.X Pixel 5a 5G Pixel 6 / 6 Pro / 6a Pixel 7 / 7 Pro / 7a Pixel Fold Pixel Tablet

5.1.1.5 The DoD MOBILITY AUTHORIZED DEVICES list will be updated as Technical Exhibit_00, and the contractor shall provide the approved devices accordingly.

PWS_TE_00. DoD Enterprise Mobility Authorized Devices and Peripherals for DMUC_Jun 2023

5.1.1.6 Based on DoD Mobility Program, contractor shall support DoD Mobility Unclassified (DMUC) Only.

The DMCC(DoD Mobility Classified) and DMTS (DoD Mobility Top Secret) services are available under DISA Storefront.

5.1.2 CATEGORY B. MOBILE SERVICE – NON-DoD MOBILITY

5.1.2.1 The mobile communication services under the Category B shall be approved by Android Enterprise Recommended Mobility Program. Android Enterprise Recommended (AER) devices is as below.

a. https://androidenterprisepartners.withgoogle.com/

5.1.2.2 Devices :

Contractor shall provide Android Enterprise Recommended - knowledge worker and dedicated devices approved under AER program.

5.1.3 CATEGORY C. MOBILE SERVICE – Wi-Fi Router

5.1.3.1 The mobile communication services under the Category C shall be data only service based on 4G LTE or 5G WiFi router.

5.1.3.2 Contractor shall provide ROK MNO (Mobile Network Operator) Certified WiFi Router.

5.1.3.3 Based on government request, contractor shall provide USG authorized WiFi Router compliance with following regulation.

a. Federal Information Processing Standards (FIPS)

b. Federal Risk and Authorization Management Program (FedRAMP)

5.1.3.4 Based on government request, contractor shall provide the “unlimited data” for USG authorized Wi-Fi Router.

5.1.4 CATEGORY D. MOBILE SERVICE – OTHER

5.1.4.1 The government intends that as new technology, devices, and services becomes available in the commercial marketplace and approved for use by DISA, these services and devices will be made available to the government under this contract.

5.1.4.2 The mobile communication services under the Category D shall be used for outside of Mobile Service Category A, B and C.

5.1.4.3 Contractor shall provide Category D Mobile Service with COR recommendation and KO approval only.

5.1.5 Mobile Communication Service Hours :

The Contractor shall provide mobile communication services 24 hours per day, seven days per week, 365 days per year. The Contractor shall perform all actions (i.e., coordination with COR, IMO or equivalent of each command, etc.) requiring Government coordination during normal duty hours (weekdays, excluding American & Korean holidays, 08:00-17:00).

5.1.6 Mobile Communication Service Provider :

Service Provider is Mobile Network Operator (MNO) which ROK government authorized service providers (SKT, KT and LGU+). Mobile Virtual Network Operator (MVNO) is not authorized under this requirement considering mobile service quality issues and bandwidth limitation.

5.2 Mobile Communication Service Administration

5.2.1 General

Ordering Procedure and government role and responsibilities shall comply with PWS Para 1.7 Government Roles and Responsibilities.

5.2.1.1 RD (Requirement Documentation) Procedure :

IMO or equivalent Government POC shall process RD request for Mobile communication Service and Device procurement approval as below.

[TABLE 03] RD Procurement Approval

Government Entity RD

Required Submitted By Tracking by

US ARMY YES IMO or equivalent

RNEC RD Section and Ordering Officer

US AIR FORCE YES IMO or equivalent

RNEC RD Section and Ordering Officer

US NAVY YES IMO or equivalent

RNEC RD Section and Ordering Officer

US MARINE YES IMO or equivalent

RNEC RD Section and Ordering Officer

OTHER YES IMO or equivalent

RNEC RD Section and Ordering Officer

5.2.1.2 Ordering Officer

Government entity shall designate unit ordering officer specified under PWS 1.7.3.

5.2.2 Mobile Communication Device

5.2.2.1 Government Owned Devices :

The government customer may use the existing mobile devices (Government Furnished mobile Devices) which they have already owned or may purchase mobile devices for the mobile services thru the contract.

5.2.2.2 Mobile Devices Acquisition

a. Mobile Devices. The customer has the option; 1) to furnish his/her own government acquired Mobile device or 2) to purchase NEW Mobile device & accompanying accessories thru the contract. Upon request the Contractor shall provide the mobile device with a prorated fee covering the cost of the mobile device.

b. New. All mobile devices and accessories provided by the contractor and covered by this contract shall be new & of the most suitable grade for purpose intended. All items shall utilize the latest technology currently being marketed and be in good working order. They shall be factory new; shall not be refurbished, used, factory seconds, floor demo models, or have been previously repaired.

c. Commercial-Off-The-Shelf (COTS). All mobile devices and accessories covered by this contract that the Contractor provides to the Customer shall be COTS.

d. Power. All AC electrical & electronic equipment specified in this PWS shall operate from a 110/220 VAC, single phase power source unless noted otherwise.

5.2.2.3 Mobile Device Accessary

a. 100/220-volt Mobile Device Charger shall be provided at no cost.

b. Mobile Device Screen Protection Film and Protection Case shall be provided at no cost.

c. Hands-free Headset and 12-volt Automobile Adapter shall be provided per customer’s request with market price.

d. Two Batteries (If applicable) shall be provided.

5.2.2.4 Mobile Device Delivery

Contractor shall hand-deliver or allow pick-up by designated customers all contractor provided mobile devices & accessories to the office specified on the Customer’s order.

a. The Contractor shall hand-deliver the contractor provided mobile devices and all accessories or have available for pick-up within five working days after order acceptance.

b. Delivery Arrangements. The Contractor shall be responsible for making delivery arrangements with the Delivery Customer. If unable to contact the Delivery Customer, the Contractor shall make delivery arrangements with the Ordering Officer or COR.

c. Operational Status. All customer or contractor provided mobile devices shall be capable of immediate manual activation & use upon delivery to the Delivery Customer.

5.2.2.5 Mobile Device Technical requirements

Mobile Devices provided by the contractor shall utilize four varieties of overall services. Only DoD Mobility Mobile Communication devices under Category A. (Smartphone and Tablet) will provide “DoD Mobility Government Email” services.

CATEGORY A. MOBILE SERVICE - DOD MOBILITY

DoD Mobility - Smartphone: Contractor or Customer provided Smartphones shall include the following features:

a. Korea-wide Service

b. Roaming Capability

c. Customer can place and receive telephone calls, DoD Mobile only: send and receive data messages & access other services when traveling outside the Republic of Korea in CONUS, Hawaii, Japan or other locations.

d. Contractor shall have the capability to provide “Unlimited Roaming Service Plan when traveling outside the Republic of Korea in CONUS, Hawaii, Japan or other locations.

e. International Call Prevention. N/A

f. Emergency Services. Police, Fire, etc.

g. Menus and Displays. English-language.

h. Instruction Manual. English-language.

i. Voice Mail. English-language.

j. Text Messaging. To include ability to group phone numbers into calling groups. The contractor provided cellular phone must be able to store calling groups and individual phone numbers and send same message to multiple phones.

k. Data Messaging (DoD Mobile only). To include ability to e-mail addresses into groups. The contractor provided DoD Mobility Mobile must be able to store e-mail groups and individual e-mail addresses numbers and send same message to multiple addresses.

l. Caller ID.

m. Dual Call Alert: Ring and vibration.

n. Apple Device Enrollment Program the contractor will support Apples Device Enrollment Program (DEP) by ensuring a ABM Reseller Identification number is provided

DoD Mobility - Tablet: Contractor or Customer provided Tablet shall have the same equipment requirements as Smartphone has but no Roaming Capability is required. And tablet device model must have Wi-Fi + Cellular functionality.

DoD Mobility Support MACBOOK : Contractor shall provide Apple Business Manager (ABM) Certified MacBook for DoD Mobility program provisioning process support based on DISA recommendation.

a. Minimum requirements of MacBook is supporting “Apple Configurator version 2.16” as below.

b. Apple Configurator - Official Apple Support https://support.apple.com/apple-configurator

CATEGORY B. MOBILE SERVICE – NON-DoD MOBILITY

Cellular Phone. Contractor provided cellular phones shall include the following capabilities. Cellphone shall not be DISA Mobile device.

a. Korea-wide Service.

b. International Call Prevention. Customer cannot possibly make an international call from Korea.

c. Emergency Services. Police, Fire, etc.

d. Menus & Displays. English-language.

e. Instruction Manual. English-language.

f. Voice Mail: N/A.

g. Text Messaging. To include ability to group phone numbers into calling groups. The cellular phone must be able to store calling groups & individual phone numbers and send same message to multiple phones.

h. Caller ID.

i. Dual Call Alert. Ring & vibration.

j. Deactivation Capability. No air-time service charges while deactivated. Pertains to “exercise” phones.

CATEGORY C. MOBILE SERVICE – Wi-Fi Router

Wi-Fi Router: Contractor provided Wi-Fi Router(Hotspot) devices shall include the following features:

a. Korea-wide Service

b. Menus & Displays. English-language.

c. Instruction Manual. English-language.

d. Data Support Capabilities: Wi-Fi hotspot shall connect multiple devices (up to 10) with the Wi-Fi HotSpot connection.

5.2.3 Mobile Communication Device Maintenance / Customer Service

a. Mobile Communication Service Regional Office

Contractor shall provide the Mobile Communication Service Regional Office in each designated Area as below.

The Contractor shall perform all actions (i.e., coordination with COR, IMO or equivalent of each command, etc.) requiring Government coordination during normal duty hours in each location.

[TABLE 04] Service Regional Office Requirement

Area Primary US Government

Installation Mobile Service Regional Office Location

Area 1 CP CASEY Within 5 KM from Primary Government Installation

Area 2 USAG YONGSAN Within 5 KM from Primary Government Installation

Area 3 USAG HUMPHREYS Within 5 KM from Primary Government Installation

Area 4 USAG WALKER Within 5 KM from Primary Government Installation

b. The Contractor shall post a Customer Service telephone number (within Korea) and/or e-mail address for Customers to contact when in need of assistance. Contractor Customer Service employees who communicate with Government Customers must be proficient at English. The expected customer service window of operation will be an 8 hour period Monday – Friday 08:00-17:00.

c. Dispute. The contractor shall provide its dispute (Customer Service, Billing and other disputes) process and policy. Also, timeframe for response & resolution of Dispute shall be described. English Speaking Point of Contact (P.O.C.) shall respond for dispute and file for resolution.

d. Warranty. All mobile devices shall have one(1) year Warranty guaranteed by the manufacturer. If the contractor provides mobile devices and they become non-operational during the Warranty Period, the contractor shall replace within fourteen (14) days of delivery or after fourteen (14) days up to one(1) year repair mobile devices without any cost other than in case damaged/lost by the user.

e. Technical Support. All mobile devices provided by the contractor shall have a useful life of three years. If the contractor provides mobile devices become non-operational during the useful life period of three (3) years then the contractor shall either repair or replace that mobile device to maintain that customers sustained level of service with a reasonable cost. Contractor shall provide pick-up, repair, delivery services for customer equipment or customer drop-off option based on government request. Mobile Device Technical Support shall be completed with proper report within five(5) business days of technical support case initiation.

f. Life-cycle Replacement. At the end of the three-year life cycle, the Customer may upgrade his/her contractor provided mobile device and accompanying accessories for a new contractor provided mobile device and accessories. The Contractor shall program new mobile devices with the same telephone number as the incumbent mobile devices.