4. PWS_8A G3 AVN Remote Weather Sensor Data Svcs.pdf

PERFORMANCE WORK STATEMENT (PWS)

Remote Weather Sensors (RWS) Data Service Contract

PART 1

GENERAL INFORMATION

1. GENERAL INFORMATION:

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supervision, and non-personal services necessary to facilitate connectivity of 19 (nineteen) weather sensors as defined in this Performance Work Statement. The Contractor shall be responsible for achieving or surpassing all quality standards in this contract.

1.1.1. Background: To improve Army aviation flight safety, 19 (nineteen) remote weather observing systems (RWS’) were installed throughout the Republic of Korea to record and disseminate limited weather observations.

1.2. Scope: The contractor shall provide a cellular modem data plan which includes a fifty (50) megabyte (mb) Broadband Global Area Network (BGAN) backup shared data plan. The service must include Navigator data processing and system monitoring services throughout the period of performance.

1.2.1. Data Requirements: The Contractor shall provide systems connectivity and delivery of associated technical support to achieve characterization of environmental conditions for 19 installed RWS positioned at fixed locations throughout the Republic of Korea (See map/data at Attachment 1).

1.2.2. Communication/Data Service (C/D): The contractor shall have an operational readiness standard of availability at 95% or better over each 24 hour period. The Contractor shall provide all network and satellite connectivity to facilitate the operation of the station and the data output to the Air Force Weather Agency and the Contractor’s webpage. The connectivity standards shall be kept at peak standards of efficiency as outlined in the systems technical publications. Data must also be available for delivery via Internet File Transfer Protocol (FTP) server or similar industry standard. All changes to access arrangements, connectivity, shall be coordinated through the COR in written format at least 48 hours in advance (unless emergency authorization is granted by the COR).

Successful data communication is achieved when the METAR observation data from the Remote Weather Sensor (RWS) or MAWS301 is successfully received by the Air Force Weather Agency at Offutt AFB in Omaha Nebraska utilizing their Weather Product Management and Distribution System (WPMDS) server.

1.3. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4. Quality Control: Records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The Quality Control Guides will be used by the contractor to collect data, evaluate and document performance against standards associated with each specific requirement. Performance is measured by assessing the required workload quantity in terms of quality and timeliness. Performance standards are stated as a percentage in the PRS.

1.5. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 (8AM) to 1700 (5PM) Korean Standard Time (GMT +9) Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor shall not be reimbursed when the government facility is closed for the above reasons. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6. Place of Performance: The work to be performed under this contract will be accomplished at 19 weather sensor location throughout South Korea (see attached map).

1.7. Security Requirements: Security clearance is not applicable.

1.8. Special Qualifications/Contractor Qualification: Contractor will be qualified/credentialed to perform RWS’s data collection to World Meteorological Organization standards and USAF METAR criteria. Contractor shall provide appropriate written credentials with initial bid with at least two (2) years of experience within the last seven

(7) years in providing data collection, processing, and transmission services of Remote Weather Sensors.

1.8.1. Proprietary Rights for Vaisala MetMan Software: The offeror shall provide documentation which demonstrates their ability to hold commercial proprietary rights to the computer operating system (Vaisala MetMan Software).

1.8.2. Written Credential: The offeror shall have documentation which demonstrates that they are qualified to perform Remote Weather Sensor data services to standards of the World Meteorological Organization and USAF METAR criteria.

1.8.3. Prior Experience: The offeror shall provide written evidence that clearly demonstrates that they possess at least two (2) years of experience within the last seven (7) years in providing data collection, processing, and transmission services of Remote Weather Sensors.

1.9. Key Personnel: Contract manager.

1.9.1. The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

1.9.2. The contract manager shall be available by telephone during normal duty hours (as mentioned in paragraph 1.5) within two (2) hours to discuss problems. After normal duty hours the manager or alternate shall be available within four (4) hours.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.1.14. FIXED LOCATION: infers a permanent, non-moving installation of equipment.

2.1.15. EMERGENCY MAINTENANCE: immediate repair, returning to operational service an electronic device.

2.1.16. OPERATIONAL READINESS: state of an electronic device for which it is designed to function in use.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative CCE Contracting Center of Excellence CFR Code of Federal Regulations COR Contracting Officer Representative COTS Commercial off The Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OR Operational Readiness METAR Meteorological Aviation Report PIPO Phase In/Phase Out POC Point of Contact

PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RWS Remote Weather Observing Sensor WMO World Meteorological Organization

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED EQUIPMENTS / PROPERTIES AND SERVICES:

3.1. Services: The Government provides detailed physical positions of each sensor fixed location.

3.2. Equipment: The Government provides full access to the 19 RWS’s for maintenance purposes.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all personnel, supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. The contractor shall ensure that employees have specialized permits, licenses and certifications required to operate or utilized the equipment. The Contractor shall operate and maintain the equipment in a safe status in accordance with AR 385-10 and host nation laws. The Contractor shall not use any government-owned tools, materials, or parts to maintain Contractor equipment without prior written approval of the ACO. The Contractor shall furnish everything needed to perform requirements of this Contract on a cost reimbursable basis except for those items specifically listed in Section 3 of this PWS as Government.

PART 5

SPECIFIC TASK

5. SPECIFIC TASK:

5.1. Monthly Reports: The contractor shall provide services for utility use, and sensor operational readiness. The contractor shall submit a detailed monthly report of the daily operational readiness, connectivity report, and data usage on each sensor. The report must be submitted using Microsoft Word, Excel or Adobe PDF format. The contractor must submit the report no later than the 3rd day of each month throughout the period of performance to the G3 Aviation COR electronically (email).

5.2. Performance Requirements Summary: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Requirement Summary

PWS Paragraph Standard AQL

Method of Surveillance

Remedy

1.2.1 Data

Requirements

The Contractor shall provide systems connectivity and delivery of associated technical support to achieve characterization of environmental conditions for 19 installed RWS positioned at fixed locations throughout the Republic of Korea (See map/data at Attachment 1).

95% 100% Verified Customer Complaints

Contractor must restore data connectivity within 24 hours after notification from the

COR

1.2.2 Communication / Data Service (C/D)

The contractor shall have an operational readiness standard of availability at 95% or better over each 24 hour period. The Contractor shall provide all network and satellite connectivity to facilitate the operation of the station and the data output to the Air Force Weather Agency and the Contractor’s webpage. The connectivity standards shall be kept at peak standards of efficiency as outlined in the systems technical publications. Data must also be available for delivery via Internet File Transfer Protocol (FTP) server or similar industry standard. All changes to access arrangements, connectivity, shall be coordinated through the COR in written format at least 48 hours in advance (unless emergency authorization is granted by the COR). Successful data communication is achieved when the METAR observation data from the Remote Weather Sensor (RWS) or MAWS301 is successfully received by the Air Force Weather Agency at Offutt AFB in Omaha Nebraska utilizing their Weather Product Management and Distribution System (WPMDS) server.

95% 100% Verified Customer Complaints

Contractor must restore data connectivity within 24 hours after notification from the

COR

5.1 Monthly

Reports

The contractor shall provide services for utility use, and sensor operational readiness. The contractor shall submit a detailed monthly report of the daily operational readiness, connectivity report, and data usage on each sensor. The report must be submitted using Microsoft Word, Excel or Adobe PDF format. The contractor must submit the report no later than the 3rd day of each month throughout the period of performance to the G3 Aviation COR electronically (email).

100% 100% Verified Customer Complaints

Contractor must send detailed monthly reports within 5 days after notification from the COR

5.3. The Contractor must abide by all WMO applicable regulations, publications, manuals, and local policies and procedures:

5.3.1. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) World Meteorological Organizational (WMO) standard directives. Applicable Publications (Current Editions) World Meteorological Organizational (WMO) standard directives.

5.3.2. US AIR FORCE MANUALS 15-111, 15-124

5.3.3. US AIR FORCE Technical Order 00-5-3

5.3.4. WMO compliance Manuals are:

5.3.4.1. Manual on Codes Regional Codes and National Coding Practices VOLUME II

5.3.4.2. WMO-No. 1060 Manual on the WMO Information System

5.3.4.3. WMO-No. 258 Guidelines for the Education and Training of Personnel in Meteorology and Operational Hydrology.

PART 6

CONTRACTOR MANAGEMENT REPORTING (CMR)

6. CONTRACTOR MANAGEMENT REPORTING (CMR):

“The contractor shall report ALL contractor labor hours requires for performance of Remote Weather Sensor Data Services for 8th Army. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractor may direct questions to the help desk at: http://www.ecmra.mil/”

PART 7

ATTACHMENT/TECHNICAL EXIBIT

7. Attachment/Technical Exhibit List:

7.1. Attachment 1: South Korean Map of graphic fixed locations of 19 sensors.

ATTACHMENT 1 RWS Location Map

SaChangRi

HongChon GwangJok

GimHwa

GaPyeong

Gonju

YeongJu

GeumSan

MunSan DaeGwallYeong

GwangJueup

DaeSan

GuMi

SinNam

BuRon

SanJu

BangSan

MiRyang

RWS Location Map

RWS (19):

Waegwan