W91QVN-19-P-0055.pdf

SEE ADDENDUM

(No Collect Calls)

W91QVN19T0007 07-Mar-2019

b. TELEPHONE NUMBER

315-755-0644

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 18 Mar 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.031-681-7723

W91QVN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

W91QVN19P0055 05-Apr-2019

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MS KIM, CHONG AE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SEE SCHEDULE

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

MS. CHONG, HYON-SUK / CONTRACTING OFFICER

See Schedule KRW60,619,002.00

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE 621BF FACILITY

OFFEROR CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

SERVICES DIV, UNIT #15289

APO AP 96271

UNITED STATES

JEONGSHIM C&S

MR. YI, CHONGSONG

DANGHYUN-RI 81-15 GODEOKBUK-RO, GODEOK-MYEON

PYEONGTAEK 17789

KOREA, SOUTH

AFAS-K, 8TH ARMY G8

ATTN: ACCOUNTS PAYABLE BRANCH

UNIT# 15236

APO AP 96205-5236

UNITED STATES

18a. PAYMENT WILL BE MADE BY CODE W56GBU

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE

SEE ITEM 9

15. DELIVER TO CODE WT4KBR 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W3BH USA GARRISON HUMPHREYS

W3BH USA GARRISON HUMPHREYS

STOCK RECORD DPW

UNIT 15716

APO AP 96271-5716

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$18,000,000

NAICS:

561720

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL: hyonsuk.chong1.ln@mail.mil

315-755-3373TEL:

31c. DATE SIGNED

05-Apr-2019

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA FAR (48 CFR) 53 212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QVN19P0055

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1,289,766 Square

Foot

KRW47.00 KRW60,619,002.00

CUSTODIAL SERVICE FOR 13 BUILDINGS

FFP

FOB: Destination

PURCHASE REQUEST NUMBER: 0011313402-0001

PSC CD: S201

NET AMT KRW60,619,002.00

ACRN AA

CIN: GFEBS001131340200001

$53,734.88

0002 1 Job KRW0.00 KRW0.00

ACCOUNTING FOR CONTRACT SERVICE

FFP

The Department of Army requires Contractor Manpower Reporting (CMR) by 31 October of each calendar year during the life of the contract FOB: Destination

PURCHASE REQUEST NUMBER: 0011313402

NET AMT KRW0.00

0003 1 Job KRW0.00

ESTIMATED WAR HAZARD LOSSES

FFP

is zero (0) FOB: Destination

NET AMT KRW0.00

PERFORMANCE WORK STATEMENT (PWS)

ONE-TIME CUSTODIAL SERVICE FOR THIRTEEN (13) BARRACKS

USAG-Humphreys, Area III

1. INTRODUCTION: This is a non-personal services contract to provide custodial services for thirteen (13) barracks, USAG Humphreys. The Government will not exercise any supervision or control over the contract service providers. The contractor shall perform to the standards specified in the Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The required works are defined in the Building and Work Tasks List (Technical Exhibit 1). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal service necessary as defined in this PWS.

1.1. Background: United States Army Garrison (USAG) Humphrey is located in Pyeongtak City, Gyeonggi- Do, South-Korea. The 13 barracks listed in Technical Exhibit 1, Building and Work Tasks List, shall be cleaned in accordance with the Work Task listed in Technical Exhibit 1. The Contractor shall perform to the terms and conditions of this contract to complete custodial services provided.

1.2. Objectives: The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable United States Forces Korea (USFK), Korean National, Provincial, Municipal, and Local laws, regulation, and directives to include, but not limited to, the publication in section 6, Related Documents.

2. REQUIREMENTS:

2.1. Description of Services: The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed. The Contractor shall accomplish all cleaning tasks in accordance with (IAW) the Work Tasks List (Technical Exhibit 1) in order to meet the requirements of this PWS. All work performed by the Contractor shall be performed in accordance with all applicable laws, regulations, standards, instructions, and commercial practices in Korea.

2.1.1. Non-Personal Services: The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2. General Information:

2.1.2.1. Period of Performance (POP): 11 Apr 2019 thru 10 Jun 2019

2.1.3. Place of Performance and Hours of Operation:

2.1.3.1. Place of Performance: The work to be performed under this contract will be performed at the locations listed in Building and Work Task List (Technical Exhibit 1).

2.1.3.2. Hours of Operation: The Contractor shall for conduct business, between the hours of 0800 to 1700, Monday through Friday, except ROK legal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall get KO approval if the contractor need to work exceed normal duty hour and day without government additional payment.

2.1.4. Holidays:

ROK legal holidays are as follows:

1 and 2 January (New Year’s Day)

31 December, 1 and 2 January on the Lunar Calendar (Lunar New Year’s Day) 1 March (Independence Movement Day) 1 May (Labor Day) 5 May (Children's Day) 8 April on the Lunar Calendar (Buddha's Birthday) 6 June (Memorial Day) 17 July (Constitution Day)

15 August (Liberation Day) 14, 15, and 16 August on the Lunar Calendar (Chu-Sok) 3 October (National Foundation Day) 9 October (Hangul Day) 25 December (Christmas Day)

2.1.4.1. Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

2.1.4.1.1. Reschedule the work to be performed the following day unless the following day is a legal Korean public holiday as listed above, and when routine work is not scheduled for that day; or

2.1.4.1.2. Reschedule the work on any day that is satisfactory between the appropriate CORs.

2.1.4.2. Inclement Weather Delay: If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the CORs if inclement weather suspends operations within (2) hours. The Contractor shall resume operations with KO approval.

2.1.5. Emergency Service: Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.1.5.1. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or CORs, not later than (NLT) two (2) hours of the incident.

2.1.6. Contract Administration and Management:

2.1.6.1. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.6.2. The following provides the roles and their respective authority during the performance of the contract:

2.1.6.2.1. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO.

No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7. Quality Control (QC): Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) at least five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.8. The Prime Contractor shall have valid Hygiene Management Permission License (위생관리용역업) issued by the ROK Government and shall have two (2) years of prior experience in performing of custodial service.

2.1.9. Contractor Employees:

2.1.9.1. Key Personnel. The follow personnel are considered key personnel by the Government.

2.1.9.1. The Contractor shall provide a Contract Manager who is responsible for the performance of the work. The Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The resume of the Program Manager shall be provided by the Contractor to the KO. The Contract Manager shall be available between 0800 - 1700 hours, Monday through Friday except Korean holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain a certificate at time of the contract start date and for the life of the contract. The Contract Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.9.1.1. Contract Manager (CM): The Contract Manager shall have one (1) year of experience as a CM in performing the same or similar size of custodial service. The CM shall have a current and valid Annual Hygiene Training Certificate (위생교육필증) issued by Korean Facility Hygiene Management Association.

2.1.9.1.2. Contractor Identification: The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as

Contractor products or that Contractor participation is disclosed.

2.1.9.1.3. Standards of Conduct: The Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.9.1.4. Contractor Hiring Restrictions: The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600- 50, Standards of Conduct.

2.1.9.1.5. Organizational Conflict of Interest (OCI): The Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2. Special Requirements:

2.2.1. Security:

2.2.1.1. Access and General Protection/Security Policy and Procedures: The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy.

2.2.1.2. Motor Vehicle Operators: The Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.2.1.3. Contractor Vehicle Registration: The Contractor shall submit required documents to register Contractor-owned or operated vehicles and trailers operating on the installation within 7 working days after contract award for COR’s review and sponsor’s approval.

2.2.1.4. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.2.1.5. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. Contractor employees shall not allow any individuals entry into the facilities before or after operational hours.

2.2.2. Anti-Terrorism (AT):

2.2.2.1. iWATCH Training: The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT thirty (30) calendar days from the beginning of phase-in Period.

2.2.2.2. AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within fourteen (14) calendar days from the beginning of Phase-In Period or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO.

2.2.2.3. Installation Access and Control:

2.2.2.3.1. Installation Access: Entry to the installation will require prior coordination with the COR or designated representative, current vehicle registration, proof of vehicle insurance, up-to-date vehicle inspection certification, valid driver’s license for the vehicle driver, copy of the Contractor’s current contract, and picture identification for driver. The Contractor requiring access to the installation will be required to comply with the installation access control policy/procedures.

2.2.2.3.2. Search and Control: Installations across South Korea are controlled access posts. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized Government property. Contractor-owned vehicles, Contractor employees, and their personal property shall be subject to searches and seizure of contraband and/or unauthorized Government property upon entering or leaving the Installation. The search and seizure provisions of AR 190-16, Physical Security, shall apply to Contractor personnel entering any installation.

2.2.2.3.3. Operation Security (OPSEC): The Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III), Terrorist Screening Database (TSDB)

(Army Directive 2014-05/AR 190-13), and all other applicable background checking processing in accordance with (IAW) the United States Forces Korea (USFK) Military Police Installation Access Control Regulation 190-7, the status of forces agreement (SOFA), and all other theater regulations.

2.2.3. Safety: The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.2.3.1. Occupational Safety and Health: The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.2.3.2. Accident investigations, reports, and logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 30 minutes of accident occurrence to the Contracting Officer/COR.

The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum.

(1) Contract number and contract name/description

(2) Name of contractor

(3) Date/Time of accident

(4) Date report was completed.

(5) Detail description of events that lead to the accident

(6) Root cause of accident

(7) Corrective action(s) to prevent recurrence.

2.2.3.3. The following require immediate accident notification and written accident report:

(1) A fatality

(2) A permanent total or permanent partial disability

(3) The hospitalization of three or more people resulting from a single occurrence.

(4) Property damage of $200 or more

2.2.3.4. The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the KO/COR/Quality Assurance Representative (QAR), and shall notify the COR of the corrective action to be taken.

2.2.4. Training, Physical Requirements, or other Expertise Required:

2.2.4.1. The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed, as appropriate in South Korea, in the specific areas required by the South Korean National, Provincial, Municipal, or local governmental organizations. The Contractor shall ensure employees are certified or licensed in the appropriate areas required.

2.2.5. Environmental Requirements:

2.2.5.1. Environmental Compliance: The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR. The Contractor shall provide upon request from the COR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR.

2.2.5.2. Spill Plan: The Contractor shall notify the COR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification.

3. PERFORMANCE REQUIREMENTS AND STANDDARDS

3.1. High Level Objectives (HLO):

3.1.1. Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1. Damage Caused by Contractor: Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work.

3.1.1.2. Damage Report: The Contractor shall submit a monthly damage report to the COR that annotates the damage, corrective action, and date corrected.

3.2. Transition (Phase In/Phase Out): N/A

3.3. Contractor Manpower Reporting Application (CMRA): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Custodial Service via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website". The COR is responsible for verifying that the Contractor has reported the required data.

4. PERFORMANCE REQUIREMENT SUMMARY (PRS) MATRIX:

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

REQUIRED TASK

PERFORMANCE

STANDARD

ACCEPTABLE

QUALITY

LEVEL (AQL)

METHOD OF

SURVEILLANCE

REMEDY

Hard Floor

Reference, Para 7.4.1. of PWS

3% of cleaned SF

100% inspection/ validated customer’s complaint

Re-do within one(1) day after notification from

COR

Rest Room/Toilet Areas/Shower Room

Reference, Para 7.4.2. of PWS

3% of cleaned SF

100% inspection/ validated customer’s complaint

Re-do within one(1) day after notification from

4.1. Quality Assurance: The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2. Quality Control Plan (QCP): Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information.

The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within fourteen (14) calendar days after the contract award. The Quality Control Plan shall include the following:

4.2.1. Inspection System: Written procedures for the inspection system includes the title/name of the individual responsible for the Quality Control Plan and who shall perform the inspections. The location of inspection records and key control logs shall be made available to the Government at all times during the term of the contract.

4.2.2. Deficiency Prevention: An inspection form describing the method for identifying and preventing defects in the quality of service performed.

4.2.3. Inspection Record: The inspection record shall provide the following information:

Date, time, and location (building number) of the inspection.

Title and signature block for the person who performed the inspection.

Ratings of acceptable or unacceptable for all work performance inspected.

Areas (room number, section, etc.) found to be deficient and corrective action taken.

Total number of observations and defects.

Type of inspection (100%, random, periodic, etc.)

Frequency (weekly, monthly, daily, etc.) of inspection.

5. DELIVERAGLE:

DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT DISTRIBUTION

A001 (PWS, para. 7.3) Work Schedule five (5) calendar days from the contract award

1 Electronic Copy per each format

MS Excel COR

6. RELATED DOCUMENTS:

6.1. Definitions and Acronyms:

6.1.1. Definitions:

6.1.1.1. Acceptable Quality Level (AQL): The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

6.1.1.2. Cleaning: Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

6.1.1.3. Contract Administrator (CA): The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

6.1.1.4. Contract Discrepancy: A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

6.1.1.5. Contract Discrepancy Report (CDR): A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels;

and how recurrence of the problem shall be prevented in the future.

6.1.1.6. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

6.1.1.7. Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government.

Note: The only individual who can legally bind the Government.

6.1.1.8. Defective Service: A service output that does not meet the standard of performance associated with the PWS.

A002 (PWS, para. 4.2) Quality Control Plan (QCP) fourteen (14) calendar days after the contract award

1 Electronic Copy Portable Document Format (Pdf) with CM’s Signature

A003 (PWS, para.2.2.2.2) AT Level I Training

Within fourteen (14) calendar days from the beginning of Phase-In Period

1 Electronic Copy Portable Document Format (Pdf)

6.1.1.9. Deliverable: Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

6.1.1.10. Equipment: A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article, when put into use. Equipment does not include material, real property, special test equipment or special tooling.

6.1.1.11. Government-Furnished Property (GFP): Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

6.1.1.12. Government Property: All property owned or leased by the Government. Government property includes both Government-furnished property and Government purchased Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

6.1.1.13. Hard Surface Floor Care. Hard surface floor care includes, but is not limited to tile, vinyl, rubber tile, mosaic tile, quarry tile, ceramic tile, marble, concrete, terrazzo, and linoleum. Floor care includes, but is not limited to dust mopping, wet mopping, scrubbing, stripping, waxing, re-finishing, or sealing.

6.1.1.14. Hazardous Material. Any item or chemical, which is a “health hazard”, or “physical hazard”, as reflected in Federal Standard (FED-STD) 313 Material Safety Data and Disposal Data for Hazardous Materials Furnished to Government Activities, defined in OSHA 29 CFR 1910, and pursuant to FAR 23.301 (Hazardous Materials) Definition. It also includes any other material designated by a Government COR/technical representative as potentially hazardous and requiring safety controls (e.g., pesticides, fertilizers).

6.1.1.15. Key Personnel: Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

6.1.1.16. Lavatories, Latrines, or Bathrooms. Commodes, urinals, wash basins, bathtubs, shower stalls, sinks, and shower curtains.

6.1.1.17. Loss of Government Property: Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search,

b. Theft,

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

6.1.1.18. Lot: A collection of service outputs from which a sample is to be drawn and inspected to determine conformance with the standard. This definition applies to the Performance Requirements Summary (PRS), not the word "lot" in Section B of the contract.

6.1.1.19. Lot Size: The number of service outputs in a lot. This definition applies to the PRS, not the words "lot size" in Section B of the contract.

6.1.1.20. Material: Property that is consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

6.1.1.21. Non-Combustible Material: Material that doesn’t burn at ordinary temperatures.

6.1.1.22. Non-Personal Services: The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory authorization.

6.1.1.23. Performance Requirements Summary (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

6.1.1.24. Physical Security: Actions that prevent the loss or damage of Government property.

6.1.1.25. Property: All tangible property, both real and personal.

6.1.1.26. Provide.: To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

6.1.1.27. Public Traffic Areas: Lobbies, hallways, corridors, stairwells, meeting rooms, and lavatories.

6.1.1.28. Quality Assurance (QA): Verification that services being performed by the Contractor are IAW acceptable standards.

6.1.1.29. Quality Assurance Evaluator (QAE): A Government representative responsible for performing surveillance and inspection of Contractor performance.

6.1.1.30. Quality Assurance Surveillance Plan (QASP): An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

6.1.1.31. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

6.1.1.32. Random Number Table: A table of numbers arranged in random fashion; a table used to select random samples.

6.1.1.33. Random Sample: A sampling method whereby each service output in a lot has an equal chance of being selected.

6.1.1.34. Random Sampling: A method for looking at a few individual items in a lot to measure the quality of that lot against a standard.

6.1.1.35. Real Property: DOD Lands, buildings, structures, utility systems, improvements, and appurtenances, thereto that includes equipment attached to and made part of buildings and structures, but not movable equipment. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

6.1.1.36. Regulated Medical Waste: Waste not specifically excluded from the restrictions of Federal regulations and which meets the criteria listed in 40 CFR 259.

6.1.1.37. Sample Size: The number of outputs in the sample; a group of one or more tasks drawn from the specified performance.

6.1.1.38. Sampling: A sample consists of one or more service outputs drawn from a lot IAW random sampling procedures to be evaluated by Government personnel.

6.1.1.39. Scavenging: The uncontrolled and unauthorized removal of materials at any point of the solid waste management stream.

6.1.1.40. Sensitive Property: Property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

6.1.1.41. Service/Maintain: These words are interchangeable.

6.1.1.42. Spray Buffing: Procedure to apply a light coat of wax to maintain the waxed floor after removing minor scratches and scuff marks.

6.1.1.43. Spot Cleaning: Cleaning small areas of carpet by vacuuming, hot water extraction, or shampooing due to accumulation of dirt or soil on heavy traffic patterns or due to leaks or spillage on small areas of floor surface. Spot cleaning is also removal of spots from walls, ceilings, floors, and furniture surfaces.

6.1.1.44. Standard: A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

6.1.1.45. Stairwell Cleaning: Cleaning of all stairwells in any building. This process includes steps, landing, walls, and handrails.

6.1.1.46. Street Wastes: Materials picked up by manual or mechanical sweepings of alleys, streets, and sidewalks. Waste from solid waste receptacles and catch basins.

6.1.1.47. Stripping: The removal of floor finishes down to the flooring material. Stripping of a floor means floor surfaces are free of dirt, stains, deposits, cleaning solutions, standing water, and have a uniform appearance when dry. Stripping of floor surfaces includes utilizing procedures and equipment to prevent safety hazards.

6.1.1.48. Subcontractor: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

6.1.1.49. Unit Acquisition Cost:

6.1.1.49.1. For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

6.1.1.49.2. For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied generally accepted accounting principles.

6.1.1.50. Wash: The act of cleansing using water and soap or detergent.

6.1.1.51. Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment.

6.1.1.52. Work Day: The number of hours per day the Contractor provides services IAW the contract.

6.1.1.52. Work Week: Monday through Friday, unless specified otherwise.

6.1.2. Acronyms:

ACC Army Contracting Command ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement

AQL Acceptable Quality Level AR Army Regulation ATO Anti-Terrorism Officer CDC Child Development Center CDRL Contract Data Requirements List CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations CLIN Contract Line Item Number CMRA Contractor Manpower Reporting Application CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative CORT Contracting Officer’s Representative Tool CPARS Contractor Performance Assessment Reporting System DA Department of the Army DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DOT Department of Transportation DPW Directorate of Public Works EM Engineering Manual, U.S. Army Corps of Engineers

(USACE)

EO Executive Order FAR Federal Acquisition Regulation FPCON Force Protection Condition GFE Government-Furnished Equipment GFEBS General Fund Enterprise Business System GFM Government-Furnished Material GFP Government-Furnished Property HLO High Level Objective HQDA Headquarters Department of the Army IAW In Accordance With IMCOM Installation Management Command IT Information Technology KO Contracting Officer N/A Not Applicable NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OSHA Occupational Safety and Health Administration PAM Pamphlet PIPO Phase In/Phase Out PM Preventive Maintenance POC Point of Contact PoP Period of Performance

PRS Performance Requirements Summary PUB Publication PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SDS Safety Data Sheets SF Standard Form TE Technical Exhibit VCE Virtual Contracting Enterprise VIP Very Important Person WAWF Wide Area Work Flow ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations COR Contracting Officers Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense EM Engineer Manuals (EM x-x-x) FAR Federal Acquisition Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPTEMPO Operating/Operational Tempo PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

6.2. Applicable Directives, Publications:

AR 190-5 Motor Vehicles Traffic Supervision AR 200-1 Environmental Protection and Enhancement

AR 385-10 Army Safety Program AR 385-40 Army Accident Investigation and Reporting EM-385-1-1 Safety and Health Requirements Manual

6.3. Technical Exhibit (TE):

6.3.1. Technical Exhibit 1- Building and Work Task List

6.3.2. Technical Exhibit 2- Drawing

6.4. Government-Furnished Material (GFM)/Property (GFP)/ Equipment (GFE):

6.4.1. Utilities: The Government will provide water and electrical services; access to water and electrical services. The Contractor shall obtain written approval from DPW prior to installing connections and meters. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

6.4.1.1. The Contractor shall only use lights in areas where and when work is actually being performed.

The Contractor shall ensure all lights in unoccupied rooms are extinguished when leaving the area.

6.4.1.2. Water faucets or valves shall be completely turned off after the required usages for performance of this contract’s requirements have been obtained.

6.4.1.3. Neither the Contractor nor his employees shall make any adjustments to the mechanical equipment controls for heating, ventilation, or air conditioning systems in the facilities.

6.5. Contractor-Furnished Material (CFM)/Property (CFP)/ Equipment (CFE): All Contractor furnished, material, property and equipment shall meet applicable Federal, State, local, DOD and Army laws, codes, and regulations. Examples are provided below:

6.5.1. Contractor-Finished Material and Responsibilities: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract.

6.5.2. Contractor-Furnished Items: The Contractor shall provide all facilities, vehicles, equipment, parts, tools, fuel, oil, materials and any other items required to perform all Contract requirements. The Contractor's property shall be operational as intended by the manufacturer, and be safe, clean, and suitable for use at a military installation. All Contractor furnished property and equipment are subject to KO inspection at all times.

6.5.2.1. The Contractor SHALL NOT USE the following chemicals/substances on the installation:

- Any Class I Ozone Depleting Substances (ODS).

- Chlorofluorocarbons (CFC).

- Sodium Hypo-chlorite (bleach).

- Phenol (includes all phenolics).

- Muriatic Acid.

- Carbon Tetrachloride.

- Gasoline, alcohol, or any other volatile, highly flammable liquid.

6.5.3. The Contractor shall furnish Equipment needed to perform this contract according to all its terms. The Government may inspect the Contractor’s equipment at any time and ask the Contractor to remove any item that do not meet industry standards. Equipment failing to meet required standards shall be replaced by the Contractor at Contractor’s expense.

6.5.3.1. Equipment: The Contractor shall furnish Equipment needed to perform this contract according to all its terms. The Government may inspect the Contractor’s equipment at any time and ask the Contractor to remove any item that do not meet industry standards. Equipment failing to meet required standards shall be replaced by the Contractor at Contractor’s expense.

6.5.4. Safety Requirements: The general safety requirements of USACE EM 385-1-1 Safety and Health Requirements with applicable attachments, figures, and tables shall be complied with in all Contractor activities pertaining to this contract. All Contractor equipment shall be equipped with proper safety and noise limiting devices and shall be in safe operating conditions at all times. All Contractor equipment shall be subject to safety inspections at any time during the performance by the Government. Any defective equipment shall be either repaired or removed from the work site when directed by the Government.

6.5.4.1. The Contractor shall be responsible to provide, place, and remove safety or caution signs for wet or slippery floor…