A21_Amendment01.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Amentment 01

See Continuation Page.

1. CONTRACT ID CODE PAGE OF PAGES

1 31

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 05-Jun-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91QVN19R0123

X 9B. DATED (SEE ITEM 11)

23-May-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

05-Jun-2019

CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

NAME: JUVON ALLGOOD

PHONE #: 315 730-4209

APO AP 96271

W91QVN 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91QVN19R0123

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 01

1. The purpose of this amendment is issued to incorporate the followings;

a. To provide answers to the questions received

b. Floor Plan of the building is attached.

[QUESTION #1]

On Section 1.4 Scope of Work, the working hours for Front Desk is from 0600–1800 hours, five (5) days per week (Monday to Friday). And for Emergency Room, 24 hrs, Seven (7), days a week, (Sunday to Saturday), from 0600 – 1800hrs and 1800hrs to 0600hrs 7-days a week. Work Hours is a 12-hr day, with shift of 12 hours a day only. Can you please confirm the shift hours?

[ANSWER #1] Yes. The Contractor shall provide fully trained, qualified, and uniformed security personnel for Front Desk 0600 – 1800 hours, five (5) days per week (Monday through Friday), and Emergency Room, from 0600

– 1800hrs and 2nd Shift 1800 – 0600hrs 24 hrs, 7 days a week, and including a one hour lunch break, for specified locations and duties within BDAACH. But Emergency Room is available from 15 Nov 19, so phase-in is 1 Nov 19

– 14 Nov 19.

[QUESTION #2]

Is there a resting area dedicated to the guards on-site?

[ANSWER #2] Yes (The Security Guard office).

[QUESTION #3]

Can you please confirm the post-location?

[ANSWER #3]

See floor plan.

[QUESTION #4]

During a regular duty day, do we have to provide additional resources to cater for meal breaks or bathroom breaks and rostered rest periods? This would indicate a higher headcount than the number of posts would indicate. Or is it acceptable for breaks and meals and rest periods to be taken within the current allocation of duty staff but just staggered and scheduled?

[ANSWER #4]

It should be a stagger breaks to ensure there is a minimal staffing.

[QUESTION #5]

Is there any call-out adhoc tasks?

[ANSWER #5]

Not at this time.

[QUESTION #6]

Do the guards (aside from the CM and Security Administrator) need to have English Proficiency?

[ANSWER #6]

See Para 1.9.19.2.1. and 1.9.19.2.2. in PWS.

2. As the result of above, closing date and time has changed from 5 Jun 19, 1300 hrs to 10 Jun 19, 1300 hrs.

3. All other terms and conditions remain the same.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 05-Jun-2019 01:00 PM to 10-Jun-2019 01:00 PM.

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

FOR

HOSPITAL SECURITY ADMINISTRATOR SERVICE

121ST CSH / BRIAN D. ALLGOOD ARMY COMMUNITY HOSPITAL (BDAACH)

1. General: This is a non-personal services contract to provide Hospital Security Administrator services at Brian D.

Allgood Army Community Hospital (BDAACH) located at US Army Garrison Camp Humphreys, Pyeongtaek, An Jeong-Ri, Republic of Korea (ROK). The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Service / Introduction: The Contractor shall provide personnel to conduct security personnel support at Defense Health Agency’s Brian D. Allgood Army Community Hospital, USAG- Humphreys, Anjeong-ri, Pyeongtaek, Kyonggi, Republic of Korea during armistice and provide access to BDAACH in accordance with (IAW) BDAACHs access control plan.

1.2. Background: Dedicated Hospital Security Personnel for BDAACH is a recurring requirement during armistice. Contractor security personnel shall provide security support services for access control, roving security checks throughout BDAACH, and persistent on-site security in the BDAACH Emergency Department (ED).

1.3. Objectives: Provide for the access of BDAACH by ensuring only authorized personnel are permitted to the facility as visitors, employees, or construction enablers. Prevent pilferage and/or unauthorized removal of equipment from BDAACH. On order, provide persistent, 24-hour security coverage of the BDAACH Emergency Department in order to ensure a safe environment for BDAACH patients and staff.

1.4. Scope of Work. The Contractor shall provide all personnel, equipment and supplies, except as specified herein as Government furnished as required, to provide security support services for BDAACH IAW applicable United States Forces Korea (USFK) and ROK regulations and in strict compliance with this Performance Work Statement (PWS) and other terms and conditions contained herein. The Contractor shall provide fully trained, qualified, and uniformed security personnel 0600 – 1800 hours, five (5) days per week (Monday through Friday), including a one hour lunch break, for specified locations and duties within BDAACH. One member of security personnel team must be designated team leader for security personnel. This team leader is required to be proficient in English. The security personnel shall ensure BDAACH is secure by manning access control, conducting roving security checks throughout BDAACH, providing Emergency Department security. Duties shall include the conduct of random antiterrorism force protection (ATFP) measures as prescribed by pertinent USFK ATFP regulations. The security personnel shall only allow access to BDAACH employees and visitors and building construction personnel. Upon opening of BDAACH Emergency Department (currently scheduled for 15 November 2019) and through 15 December 2019, security personnel shall provide on-site, 24 hour, seven day a week security at BDAACH Emergency Department. All security personnel shall perform duties policies and procedures designated in BDAACHs physical security plan, and in accordance with local policies. All security personnel shall be familiar with BDAACH emergency management codes and drills, and may participate (as needed) in hospital training and exercises to ensure a safe and efficient workplace. Security personnel shall report all suspected or actual security incidents, including pilferage, theft, or discovery of unauthorized personnel within facility, to PSO within 30 minutes of discovery.

1.5 Access Control. Security personnel shall man two BDAACH hospital entrance points—the hospital main entrance (located on BDAACH ground floor), and the hospital loading dock (located on BDAACH basement level). Security personnel shall maintain a constant presence at each of these entry control points 0600 – 1800 hours, 5 days a week (Monday – Friday), including a one hour lunch break, in order to provide access control into and out of the facility and to prevent unauthorized removal of hospital equipment and supply. Security Personnel shall maintain an entry log of all BDAACH employees, visitors, and construction / delivery personnel entering the facility through these two entry points.

Security personnel may conduct random spot checks of all non-PII (Personally Identifiable Information) sensitive packaging, boxes, and containers leaving BDAACH to mitigate risks of pilferage. BDAACH main entrance and loading dock shall be locked at all times outside of the daily work hours 0600 – 1800 hours, and all day on Saturdays and Sundays. The BDAACH PSO will be notified if access to BDAACH is required during these times. Security personnel must report to their assigned access control location on time and in uniform. Security personnel shall not depart their assigned access control location without being relieved by another member of the security team. Security personnel shall submit a copy of the access control log to the PSO at the end of each daily work hours 0600 – 1800 hours. Security personnel shall report all suspected or actual security incidents, including suspected pilferage, theft, or discovery of unauthorized personnel within facility, through the security team leader to the PSO within 30 minutes.

See attached BDAACH floorplan layout for detailed overview of work areas.

1.6. Area Security / Roving Guard. Security personnel shall conduct roving security checks of all BDAACH internal and external areas. Security personnel shall maintain a constant (at minimum 7 times per 0600 – 1800 hours) roving guard patrol during 0600 – 1800 hours, 5 days a week (Monday – Friday), including a one hour lunch break, in order to prevent unauthorized access to- and pilferage of BDAACH internal and external areas. Roving guard shall physically check to ensure all internal doors on each of the five floors are locked and secure (unless doors are unlocked due to authorized access by BDAACH employees or construction personnel). Roving guards shall physically check to ensure all external doors are locked and secure (with the exception of the main entrance and loading dock, which shall be open and guarded by access control security personnel for no more than 12 hours per day, Monday through Friday). Roving guard must respond to any reported security incidents anywhere in the BDAACH facility within 5 minutes. Roving guard shall report in to the main entry access control point every two hours to log findings. Security personnel shall commence their roving patrol on time and in uniform. Security personnel shall report all suspected or actual security incidents, including suspected pilferage, theft, or discovery of unauthorized personnel within facility, through the security team leader to the PSO within 30 minutes. See attached BDAACH floorplan layout for detailed overview of work areas.

1.7. Emergency Department (ED) Security. Upon the opening of the BDAACH ED on/about 15 November 2019, security personnel shall provide 24-hour a day, seven-day-a-week, on-site security coverage in the ED. Security personnel shall man a designated security desk in the ED. Security personnel shall monitor ED CCTV cameras, conduct routine roving patrols of the ED area, shall respond to patient- or visitor-related disturbances in the ED, as needed. ED security personnel shall maintain communications with other security personnel, including roving guards, PSO, and hospital staff-duty.

Security personnel shall minimize departure from the ED desk or ED area during their shift (no greater than 10 minutes). Security personnel shall report to their assigned access control location on time and in uniform. Security personnel shall report all suspected or actual security incidents, including threats or acts of violence and other disruptive behavior, through the security team leader to the PSO within 10 minutes. See attached BDAACH floorplan layout for detailed overview of work areas.

1.8. Period of Performance: The period of performance shall be for one (1) 6-month Base Period, which consists of a 30-day Phase In period and six (6) months of service.

Phase-In: 15 June 2019 – 14 July 2019 Base Period: 15 July 2019 – 14 December 2019 Option I Period: 15 December 2019 – 14 June 2020

1.9. General Information:

1.9.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall at minimum develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer's acceptance in writing of any proposed change to his QC system.

1.9.1.1. Quality Control Plan (QCP). The Contractor is responsible for quality control of its performance under this contract. The contractor shall at minimum establish and submit a Quality Control Plan (QCP) that identifies potential and actual problem areas in performing requirements of the contract and that describes corrective action to be taken throughout the life of the contract. The QCP shall be provided with the contractor's proposal and shall be updated and submitted to the Contracting Officer Representative thereafter as needed. The Government will review and accept any subsequent changes to the QCP. The basic tenet of the plan is that the Contractor is responsible for quality control. All methods, procedures, metrics and forms shall support this concept. The Government reserves the right to witness, participate in, or perform any activities associated with conformance to performance requirements. The QCP shall include the following:

1.9.1.1.1. Direct accountability to the Contractor's Manager, supervisors and any other contract management team members.

1.9.1.1.2. The approach to overall management and administration of the Quality Control Program.

1.9.1.1.3. Coverage of all services in the PWS, prioritization of services, and concentration on the most important services first.

1.9.1.1.4. Approach to identify shortfalls before performance becomes unacceptable and processes for PSO corrective action without Government intervention.

1.9.1.1.5. Regularly occurring and comprehensive inspection plan for all services in the PWS, to include records reviews of employee training records, medical records. This plan shall cover all operational areas of the PWS and shall specify areas to be inspected on a scheduled or unscheduled basis and the title of the individual who will conduct each inspection.

1.9.1.1.6. Specific performance metrics, quality control techniques and inspections reporting for contract services identified in the Performance Requirements Summary (PRS), and the Inspection of Services Clause. The quality control techniques shall be comprehensive and adaptable to the reporting systems of the QCP. Inspections shall be reported at regular intervals identifying continuous performance improvement opportunities. Performance metrics and inspections reporting for the previous month shall be delivered to the Physical Security Office (PSO), on the tenth day of each month.

1.9.1.1.7. Monthly performance evaluation meetings may occur after performance metrics have been reviewed. This meeting shall be attended by the Physical Security Office (PSO), and Contract Manager (CM) or Alternate Contract Manager (ACM) in the case of the CM's absence. The CM and PSO will sign the meeting minutes as prepared by the Government within five (5) days of the meeting. Meeting minutes will detail all issues discussed, action items assigned, corrective action plans, and customer complaints and will be maintained on file by the PSO.

1.9.1.1.8. Approach to resolve customer complaints and provide the Government with final disposition of resolution(s). The customer complaint program shall be compatible with the reporting systems of the

QCP.

1.9.1.1.9. The customer complaint feedback system shall provide for correction of validated complaints and to inform the Government of corrections to include Root Cause Analysis, Corrective Action Plan and Preventive Action Plan. The QCP shall describe how the Government may identify problem areas or situations to the contractor. The customer complaint program shall be compatible with the reporting and communication systems of the QCP

1.9.1.1.10. Method to document and maintain all Contractor quality control inspections and corrective actions by the Contractor. Inspection documents and corrective action documentation shall be made available to the KO and PSO.

- Identification of a method acceptable to the Government to ensure the accuracy and timeliness of financial submittals, including invoices, to minimize rejection for inaccuracy, incompleteness, or time constraints.

- Method to document and maintain Hospital Security Personnel indiscipline, to include actions taken by the contractor to discipline the offending guard and to prevent such actions in the future.

- Contain specific quality control techniques and standards for requirements identified in the Performance Requirements Summary and Inspection of Services Clause list. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified and metrics developed to ensure accurate program monitoring.

1.9.1.1.11. The Quality Control Plan shall be used by the contractor to collect data, evaluate and document performance against standards associated with each specific requirement. Performance is measured by assessing the required workload quantity in terms of quality and timeliness. The contractor shall use the format below measure each line item in the PRS table (see above).

1.9.2. Quality Assurance: The government will evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.9.3. Quality Surveillance and Provision of Quality Assurance Surveillance Plan (QASP).

The PSO will evaluate the Contractor's performance IAW the QASP for those tasks listed in the PRS. The PSO will conduct random quality assurance inspections and will validate Contractor services to determine if the Contractor has met the requirements of the PRS.

1.9.4. Recognized Holidays by USFK: The Holidays listed below are US Government Recognized Holidays wherein Government Service may be limited. If needed, the Contractor can request a copy of the USFK Holiday Calendar, after publication, for the specific dates of the holidays for each calendar year.

New Year’s Day Martin Luther King Jr’s Birthday Labor Day Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.9.5. Work Hours: 10-hours a day, five (5) days per week, 0800 – 1800 hours, Monday through Friday from 15 Jul – 14 Nov 2019, and 24-hour a day, seven-day-a-week from 15 Nov 2019 – 14 Jun 2020.

1.9.6. Weekly Duty Schedule. The Contractor shall prepare and provide a weekly duty schedule in English, Weekly Duty Schedule) to BDAACH PSO one (1) week prior to the beginning of the scheduled week. Each work schedule shall identify supervisory and guard personnel by name, rank or title, the days that each employee is scheduled to work.

1.9.5. Shift Limit. The Contractor shall ensure security guards, to include supervisors, shall not work in excess of ten (10) hours a day due to readiness and safety concerns. In all situations, the Contractor shall comply with ROK Labor Laws. Exceptions to this shift limit may be granted on a Case-by-Case basis by the PSO.

Requests for exceptions must be in writing, provided sufficient justification to violate the shift limit, and include the written approval of the BDAACH PSO.

1.9.6. Revisions to Duty Schedule. The Contractor shall not change the personnel work schedule without providing a revised work schedule to the BDAACH PSO. The Contractor shall submit all proposed changes to the BDAACH PSO in writing prior to the beginning of the shift.

1.9.7. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.9.8. Key Control. Keys shall be maintained on DA Form 5513, Key Control Register. Key control procedures shall be IAW AR 190-51, Security of Unclassified Army Property (Sensitive and Non-Sensitive), and Appendix D. The Contractor shall not duplicate any keys issued by the Government. Upon discovery, the Contractor shall report to the BDAACH PSO any occurrences of lost or duplicated keys. The contractor shall be responsible for the replacement cost of lost keys or locks. The cost of replacement may be deducted from the monthly invoice. The Contractor shall prohibit the use of keys issued by the Government by any persons other than the Contractor's employees. The Contractor shall provide security and key control for Government owned facilities, administrative areas and equipment that has been provided for sole use by the Contractor in accordance with AR 190-51 Security of Unclassified Army Property (Sensitive and Non-Sensitive), AR 190-11 Physical Security of Arms Ammunition and Explosives and AR 190-13 the Army Physical Security Program.

1.9.9. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor's employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.9.10. Lock Combinations (If utilized by the Contractor). The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor's Quality Control Plan.

1.9.11. Type of Contract: The Government will award a Firm Fixed Price (FFP) contract.

1.9.12. Post Award Conference: After award, and before the Contractor begins performance under this contract, the Contracting Officer (KO) and PSO will meet with the Contractor to discuss details of the PWS, security administrators responsibility, emergency contact information, post regulations, BDAACH policies, and any other information pertinent to the performance of the contract per the PWS.

1.9.13. Monthly Performance Evaluation Meetings and Meeting Minutes. This meeting will be attended by the PSO and CM in the case of the CM's absence. Additional meetings may be called by the PSO as situations dictates. Meeting minutes will be prepared by the Government for signature by the CM and PSO and will be maintained on file by the PSO.

1.9.14. Qualification Requirements

1.9.14.1. Prime Contractor’s Prior Experience. The Prime Contractor shall have a minimum of two (2) years of experience in security admin services in Republic of Korea with relevant experience in facilities access control and management of security administrators totaling 10 or more security admins during a single time period. An installation is a grouping of facilities located in the same vicinity that support particular functions such as Human Resources Management, Plans, Operations, Training and Security, Mobilization, Law Enforcement, Physical Security, Intelligence, Emergency Management, Public Works, Logistics, Public Affairs, Communications, Resource Management, Postal Operations and Media Communications.

1.9.15. Authority and Jurisdiction. The Department of Defense Instruction (DoDI) 5200.08, para 3.4, Commanders at all levels have the responsibility and authority to enforce appropriate security measures to ensure the protection of DoD property and personnel assigned, attached, or subject to their control. The Hospital Commander will take reasonably necessary and lawful measures to maintain law and order and protect BDAACH personnel and property. Contractor personnel performing security admin duties authorized by BDAACH commander shall monitor CCTVs, allow access to BDAACH, unlock facility at start of the day and secure facility at the end of the duty day. Hospital Security Administrator authority and jurisdiction to perform force protection tasks within BDAACH are valid while performing these duties during their work hours only.

1.9.16. In situations where the use of force is authorized, the following levels of force shall be used:

Verbal persuasion Call Military Police (MP) for assistance Unarmed Self-defense techniques MP club or PR24 Baton

1.9.17. BDAACH Commander may establish additional considerations in implementing procedures for the use of force and authority of the security administrators.

1.9.18. Contractor shall ensure that all Hospital Security Administrator who perform security admin functions annually acknowledge, in writing, a clear understanding of the use of force and their authority and jurisdiction as indicated in paragraph 1.9.8.1.

1.9.19. Key Personnel. All personnel in this section shall be proficient in English. Personnel in this section shall not be armed.

1.9.19.1. Contract Manager (CM). The CM shall be responsible for the overall management and coordination of contract performance. The CM shall be responsible for accomplishing all contract objectives and ensuring all contract requirements are met and all deliverables provided. The Contractor shall provide a CM with a minimum of three (3) years (full thirty-six (36) months) as a CM or in equivalent positions with duties relevant to security guard forces totaling 20-30 more security guards during a single time period. The experience of the CM shall include change management; overall management of security guard personnel;

training of security guard forces; logistics support of security guard forces; and emergency response operations. The CM shall act for the Contractor in all matters and shall be capable of fully communicating and translating documents from Korean to English and vice versa.

1.9.19.2. Security Administrator(s): The Security Administrator shall have at least two (2) years of experience in security guard service. The Contractor shall ensure that all Hospital Security Administrators meet all of the following TOEIC requirements:

1.9.19.2.1. The minimum combined speaking and writing score must be 250 on the Speaking and Writing TOEIC exam with a minimum score of 130 on the speaking part of the exam and a minimum score of 120 on the writing score of the exam.

1.9.19.2.2. The minimum combined listening and reading score must be 550 on Listening plus Reading TOEIC exam with a minimum score of 300 on the listening part of the exam and a minimum score of 250 on the reading part of the exam.

1.9.19.3. Notification of Key Personnel Changes. Any substitution of key personnel shall be reviewed by the PSO and approved by the KO prior to assumption of duties. Contractor shall provide resume of replacement personnel at least 14 days in advance for PSO review. The replacement Contractor personnel shall meet the requirements.

1.9.19.4. Pregnancies. IAW Article 65 of ROK Labor law, the Contractor shall not employ a female in pregnancy or with less than one (1) year after childbirth (hereinafter referred to as "pregnant female") for hazardous and dangerous work in terms of morality or health.

1.9.19.5. Background Checks. The Contractor shall ensure all personnel performing under this contract have undergone with satisfactory results, the KNP and Law Enforcement screenings required under this contract. The Contractor shall furnish to BDAACH PSO a record of the results of these screenings prior to entry on duty as part of IRP Packets. The results of these screenings shall be current within the last thirty (30) days as of the date of IRP Packet submittal. For any individual whose KNP check indicates a law violation, the Contractor shall ensure the individual requests a copy of the Prosecutor's Report and provides it to BDAACH PSO. The Contractor shall resolve any discrepancies in the investigations to the satisfaction of the PSO. Contractor employees receiving unfavorable background checks will be subject to access denial to Government installations.

1.9.19.6. Drug Abuse Testing Program and Random Testing of Workforce. IAW AR 190-56 and AR 600-85 (Alcohol and Drug Abuse Prevention and Control), the Contractor shall ensure that workplaces are safe, healthy, productive and drug-free. To achieve this goal, the Contractor shall implement a drug abuse testing program for Contractor employees. The objectives are to assist in maintaining public health and safety, the protection of life and property, national security and law enforcement; deter substance abuse; identify illegal drug abusers and assist in determining fitness for appointment or retention of security administrators. Five categories of drug testing have been established, which fully conform to Executive Order 12564. These categories are:

1.9.19.7. Reasonable suspicion testing. When there is reasonable suspicion that any Contractor employee may have used illegal drugs. Reasonable suspicion testing may be required of any employee in a position, which is designated for random testing, when there is a reasonable suspicion that the employee may have used illegal drugs whether on or off duty. Reasonable suspicion testing may also be required of any employee in any position when there is a reasonable suspicion of on-duty use or impairment

1.9.19.8. Injury, accident, or unsafe practice testing. IAW AR 385-10 (Army Safety Program), the contractor shall ensure employees are subject to refresher drivers training and testing pending a vehicle accident while on duty. The contractor shall suspend driving privileges until driver re-training is completed

1.9.19.9. Voluntary testing. When an employee volunteers for drug testing, the employee shall become part of a separate testing pool for volunteers, who shall be randomly tested. Testing shall be at Contractor expense

1.9.19.10. Applicant testing. Before appointment to or selection as a CSG. Testing shall be at the Contractor expense

1.9.19.11. Random testing: The Contractor shall ensure all employees in the IRP shall receive periodic drug testing per AR 600-85 on a random basis to ensure the deterrent value of the testing program.

Testing shall be at Contractor expense. Random drug testing shall use a scientifically valid system of selecting a portion of a testing pool without individualized suspicion that a particular individual shall be using illicit drugs. Each employee shall have an equal chance of being selected for drug testing each time this type of testing shall be conducted. Testing shall be at Contractor expense.

1.9.19.12. In accordance with Part 1.6.12.1, Standards of Conduct/Individual Reliability Program (IRP) ten percent (10%) of all personnel employed under this contract shall be randomly drug tested monthly.

Drug test results shall be documented as part of the employee's IRP record kept at the AGC's office. IRP records, to include all drug test results, shall be made available for Government inspection by BDAACH

PSO.

1.9.19.13. To ensure quality assurance, any testing performed shall be done through a US Government Department of Health and Human Services (DHHS) or Korean Government equivalent approved lab.

The Contractor shall test urinalysis specimens of employees for the drugs specified in the most recent DHHS directive. The PSO will provide the most recent DHHS directive.

1.9.20. Medical and Physical Requirements

1.9.20.1. Medical Evaluation. The Contractor shall hire as Hospital Security Administrator for the performance of the contract only individuals who have passed a medical examination at the expense of the Contractor. The Contractor shall ensure the medical examination is conducted by a licensed physician, perform the essential functions of Hospital Security Administrator during armistice.

1.9.20.2. The Contractor shall provide a copy of the physical requirements to the COR within 20 calendar days from the beginning date of Phase-in for the position concerned, and the medical evaluation guidelines (Appendix C, Medical Screening Procedures and Evaluation Guidelines, AR 190-56 and the MEDCOM guidance on cardiovascular evaluation) to the examining physician. The Contractor shall ensure the physician uses these guidelines to make a determination of fitness for a security admin.

1.9.20.3. The Contractor shall ensure that the medical evaluation includes an evaluation for psychiatric disorders IAW AR 190-56, Appendix C, Paragraph C-3, d. (12) and that a finding of any psychiatric disorder as identified in AR 190-56, Appendix C, Paragraph C-3, d. (12), is documented in the medical evaluation.

1.9.20.4. The Contractor shall ensure individuals assigned to perform security guard duties are medically certified by the IRP CO as eligible under such standards.

1.9.20.5. The Contractor shall only provide medical evaluations that are less than thirty (30) days old.

1.9.21.6. Hospital Security Administrator will be reevaluated annually at the contractor's expense, to determine continued ability to perform the essential functions of the job, with or without reasonable accommodation. The employee's record shall be updated subsequent to each evaluation.

1.9.20.7. The medical evaluation is intended to:

- Certify the individual is medically fit to perform the essential job functions

- Identify any health condition that may be substantially aggravated by the job

- Evaluate an individual's health and fitness, identify individual cardiovascular risk factors, and provide advice and assistance in controlling risk factors, including referral to the individual's personal physician

- Serve as a baseline for tracking health trends

1.9.20.8. The Contractor shall provide translations of all medical documentation.

1.9.20.9. Physical Ability Test (PAT). The Contractor is not required to administer a PAT to HSP, however, HSP must meet be able to perform the security functions listed below.

1.9.21.10.. Essential Hospital Security Administrator Functions. All individuals to be employed by the Contractor for performance under this contract shall possess the mental, sensory and motor skills required to perform the job duties essential to security guard positions as follows:

-Drag, carry, lift, and/or pull a person to safety

-Use physical force to detain a subject or prevent unauthorized entry

-Prolonged standing and/or sustained patrol on foot

-Sustained pursuit of suspect

-Dodging, crawling, climbing, and/or rapid ascent of stairs

-Performing the ability to be stable with regard to consciousness and the control of voluntary motor functions and have the functional capacity to respond appropriately to routine and emergency situations of the job.

-Performing the ability to maintain mental alertness, deductive and inductive reasoning, memory, and reliable judgment

-Acuity of senses and ability of expression sufficient to allow accurate communication by written, spoken, auditory, visual, or other signals while using required personal protective or other equipment

-Adequate motor skills, strength, range of motion, neuromuscular coordination, stamina, coordination, and dexterity

-Examples of specific essential functions. These functions are those that security guards are typically expected to perform during routine duties. This list is not all inclusive

-Operate both as a member of a team and independently at incidents of uncertain duration

-Spend time outside exposed to the environmental elements

-Tolerate environmental extremes while performing duties. Must perform physically demanding work in hot and humid (up to 100 percent humidity) atmosphere and/or personal protective equipment, which may significantly impair body-cooling mechanisms

-Experience frequent transition from hot to cold and from humid to dry atmospheres

-Work, including walking, running, standing, pulling, and pushing in wet, icy, or muddy areas

-Perform a variety of tasks on slippery, hazardous surfaces, such as on icy pavement, wet grass, or leaves

-Work in areas where sustaining traumatic or thermal injuries are possible

-Ability to properly and effectively wear or use personal protective equipment

-Face exposure to infectious agents, such as Hepatitis B or human immunodeficiency virus (HIV)

-Perform complex tasks during life-threatening emergencies

-Work for long periods of time, requiring sustained physical activity and intense concentration

-Make life or death decisions during emergency conditions

-Be exposed to grotesque sights and smells associated with major trauma and burn victims

-Make rapid transitions from rest to near maximum exertion without warm-up periods

-Freedom from frequent episodes of pain or inability to perform work or sudden incapacitation

-Ability to maintain balance under adverse conditions, weight loads, and at above ground heights, and maintain body flexibility

-Operate in environments of high noise, poor visibility, limited mobility, above-ground heights, and in closed or confined spaces

-Rely on sense of sight, hearing, smell, and touch to help determine the nature of the emergency;

maintain personal safety; and make critical decisions in a confused, chaotic, and potentially life-threatening environment throughout the duration of the operation

-The ability to identify colors and read placards and street signs or see and respond to imminently hazardous situations in less than standard visual lighting conditions The ability to temporarily perform minimum required duties in the event eyeglasses are broken or displaced by emergency activity

-Ability to verbally communicate effectively under noisy circumstances with a potential for voice obstruction by personal protective equipment

-Ability to distinguish low intensity voice sounds from background noise in order to respond to imminently hazardous situations

-Ability to work in closed or confined spaces

1.9.22 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Further, all contractor personnel are required to wear identification badges that accurately provide the individuals Family and Given name. BDAACH PSO will provide hospital badges for the contract guards.

2. Definition and Acronyms

2.1. Definitions

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. Physical Security Officer (PSO), an employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privy of contract with the subcontractor.

2.1.11. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Sunday through Saturday, unless specified otherwise.

2.2. ACRONYMS:

8A - Eighth United State Army ACM - Alternate Contract Manager ACO - Administrative Contracting Officer Area COR - Garrison Area Contracting Officer's Representative FARS - Army Federal Acquisition Regulation Supplement AGC - Area Guard Commander AR - Army Regulation ATO - Antiterrorism Officer CBRNE - Chemical, Biological, Radioactive, Nuclear and Explosive CCE - Contracting Center of Excellence CDR - Contract Discrepancy Report CDI - Contract Data Item CFR - Code of Federal Regulations CJPM - Combined Joint Provost Marshal CLIN Contract Line Item Number CM - Contract Manager CMP - Contract Management Plan CO - Certifying Official COPS - Centralized Operations Police Suite HSP - Hospital Security Personnel DA - Department of the Army DA Form - Department of the Army Form DA PAM - Department of the Army Pamphlet DBIDS - Defense Biometrics Identification System DD Form - Department of Defense Form DD250 - Department of Defense Form 250 (Receiving Report) DD254 - Department of Defense Contract Security Requirement List DELTA - FPCON DELTA describes a situation when a terrorist attack is taking place or has just occurred.

FPCON - DELTA usually occurs only in the areas that are most vulnerable to or have been attacked.

DES - Directorate of Emergency Services DFARS - Defense Federal Acquisition Regulation Supplement DHHS - Department of Health and Human Services DMDC - Defense Manpower Data Center DoD - Department of Defense DoDI - Department of Defense Instruction ER - English Required FI - Field Inspector FM - Field Manual FPCON - Force Protection Condition FSC - Federal Service Code GFE - Government Furnished Equipment GFP - Government Furnished Property IAW - In Accordance With ID - Identification IMCOM-P - Installation Management Command-Pacific IMCP - Internal Management Crisis Plan IPE - Individual Protective Equipment IRP - Individual Reliability Program IRP CO - Individual Reliability Program Certifying Official KID - Korean Identification KNP - Korean National Police KO - Contracting Officer MEDCOM - Medical Command MIAVT - Mobile Installation Access Verification Team

MP - Military Police NER - Non-English Required NIMS - National Incident Management System NLT - No Later Than OPSEC - Operational Security OSH Act - Occupational Health and Safety Act PAT - Physical Ability Test PBO - Property Book Officer PMI - Primary Marksmanship Instruction PMO - Provost Marshal Office PoP - Period of Performance PR24 - Side handle batons PRS - Performance Requirements Summary PSO - Physical Security Officer PSO – Physical Security Office PWS - Performance Work Statement QASP - Quality Assurance Surveillance Plan QCM - Quality Control Manager QCP - Quality Control Plan Reg. - Regulation ROK - Republic of Korea SOP - Standard Operating Procedure SOFA - Status of Forces Agreement TC - Training Coordinator TOEIC - Test of English for International Communication UIC - Unit Identification Code US - United States USC - United States Code USFK - United States Forces Korea WEP - War Environmental Plan WMD - Weapons of Mass Destruction XML - Extended Markup Language

3. Government Furnished Property, Equipment and Services

3.1. Services: Government Responsibilities

3.1.1. Training of Contractor Trainers. The US Government will be responsible for "train the trainer" programs for supervisors in the following areas:

Access control Badging system CCTV system Communication systems Logging procedures

3.1.2. Unannounced and Exercise Related Training. The Government will at any time conduct unannounced or exercise related training of Contractor personnel. This training will be accomplished in a manner that does not disrupt performance of the contract.

3.1.3. Incident De-briefings. Security guards reporting incidents IAW this PWS, OPSEC, will be de-briefed by the appropriate Government authority.

3.1.4. Issue of Government Furnished Property (GFP). The Property Book Officer (PBO) responsible to BDAACH requiring security guards will furnish the GFP cited in this PWS to the Contractor for use in the performance of services required by the contract.

3.1.5. Provision of Current Department of Health and Human Services (DHHS) Directive for Drug Testing Purposes. The PSO will provide the most recent DHHS directive stating for which drugs testing is to be conducted IAW the Contractor's Drug Abuse Testing Program.

3.1.6. Government Required Notification for Turnaround of Background Checks, IRP Packets and Training Requests. The below matrix sets forth the time required for Government review of Contractor documents and the advance notice required for scheduling of Government provided training.

CATEGORY LEAD TIME POC ACTION AGENCY

COPS* Record Check 3 Working Days PSO DES/PMO

IRP Processing Time 2 Working Days PSO DES/Area PSO

IRP Processing Time 2 Working Days PSO Region IRP CO

USFK Form 37EK KNP 21 Days PSO Garrison Pass & ID

All acronyms are defined in Part 2, Acronyms.

4. Contractor Furnished Items and Responsibilities:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Equipment / Material / Property.

4.2.1. Uniforms. The Contractor shall ensure guards and supervisors on duty are dressed in uniforms provided by the Contractor. The Contractor shall ensure that, in addition to wearing the prescribed items of the uniform, all Contractor personnel present a professional appearance that meets the standards detailed in AR 190-56, concerning standards of appearance, personal appearance, wearing of eyeglasses, sunglasses, jewelry and contact lenses and hygiene and body grooming. The following uniform items are mandatory and shall be provided by the Contractor:

- Shirt - Blue, long sleeve (16 SEP - 30 APR); short sleeve (1 MAY -15 SEP) (Guard).

- Shirt - White, long sleeve (16 SEP - 30 APR); short sleeve (1 MAY -15 SEP) (Supervisor).

- Trouser - Navy Blue.

- Foot Gear- boots or chukka boots, black in color.

- Winter Jacket, black in color.

- Sweater, black in color.

- Belt (Trouser) black in color.

- Necktie, clip on or Velcro breakaway (Company).

- Gloves, black in color.

- Nameplate (plastic), Nameplate (velcro)

- Badge - Gold (Team Leader)/Silver (Guard)

- Patches (company logo 4/rank 2 set/guard 2/armband 1)

- Cold weather hat (black)

4.2.2. Communication Equipment. All Hospital Security Administrator HSPs shall be…