A2__PWS.pdf

Performance Work Statement (PWS) for Inspection, Testing and Maintenance of Boilers and Heating Systems in USAG-Humphreys and Area III

1. Introduction. This is a non-personal services contract to provide Inspection, Testing and Maintenance of Boilers in USAG-Humphreys and Area III. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS, except for those items specified as Government Furnished Property and service. The contractor shall perform to the standards in this contract.

1.1 Background. United States Army Garrison (USAG) Humphreys is located in Pyeongtaek City, Gyeonggi Province, Korea, and consists of approximately 3,464,514 acres and 903 buildings. There are multiple heating systems located throughout USAG Humphreys and remote sites, belonging to the Area III to be serviced under this contract.

The contract shall maintain the heating system through a Preventative Maintenance program to ensure reliable heating during all season.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable United States Forces Korea (USFK), Korean National, Provincial, Municipal, and Local laws, regulation, and directives to include, but not limited to, the publications in para 6.2, Applicable Directives, Publications. The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill Preventative maintenance and repair of Boilers and their component needs, emphasizing innovation and commercial best practices.

2. Requirements.

2.1 Description of Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform operation, maintenance, repair and overhaul of integrated heating, ventilations as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

2.1.1 General Information.

2.1.1.1 Period of Performance (PoP). The period of performance shall be for one (1) 12-month Base Period, which consists of 61-days Phase In period and ten (10) months of service and four (4) 12-month Option Periods. The PoP is as follows:

Phase-in 1 June 2019 – 31 July 2019 Base Period 1 August 2019 – 31 May 2020 Option Period I 1 June 2020 – 31 May 2021 Option Period II 1 June 2021 – 31 May 2022 Option Period III 1 June 2022 – 31 May 2023 Option Period IV 1 June 2023 – 31 May 2024

2.1.2 Place of Performance and Hours of Operation.

2.1.2.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Boiler List (Technical Exhibit 01). The facilities to be serviced will be added/deleted with issuing modification in accordance with government’s needs.

Note: Remote Site. USAG-Humphreys has some remote sites belonging to the Area III. The following remote site should be performed Preventative Maintenance regularly. Remote Sites : Beason, Camp Ames, FROKA HQS, Bayonne Signal Site, High Point, ICHEON –SOCKOR, Pyongtaek CPX Area, Richmond, and Pyongtaek RTO Site.

2.1.2.2 Hours of Operation. The Contractor is responsible for conducting business, 0800hrs to 1700hrs, Monday through Friday except ROK legal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. However, the Contractor shall respond to service calls and arrive within two (2) hours after receiving service call regardless of hours of operation and holiday.

2.1.3 ROK legal holidays are as follows:

1 and 2 January (New Year’s Day) 31 December, 1 and 2 January on the Lunar Calendar (Lunar New Year’s Day) 1 March (Independence Movement Day) 1 May (Labor Day) 5 May (Children's Day) 8 April on the Lunar Calendar (Buddha's Birthday) 6 June (Memorial Day) 17 July (Constitution Day) 15 August (Liberation Day) 14, 15, and 16 August on the Lunar Calendar (Chu-Sok) 3 October (National Foundation Day) 9 October (Hangul Day) 25 December (Christmas Day)

2.1.3.1 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day that is satisfactory between the COR or the appropriate DPW representative.

2.1.3.2 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with KO approval.

2.1.4 Emergency Services. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.1.4.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.4.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.5 Contract Administration and management.

2.1.5.1 Post Award Conference. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office.

2.1.6 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) working days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) working days prior to implementation.

2.1.7 Contractor Employees.

2.1.7.1 Key Personnel.

2.1.7.1.1 Contract Manager (CM). The Contract Manager shall have at least two (2) years experiences as a CM in the field of engineering related to the operation, maintenance, inspection, construction, design or trouble shooting of Heating system and Industrial water treatment on heating. CM shall have Engineer General Machinery (기계기사) or Engineer Energy Management (에너지관리기사) license.

2.1.7.1.2 Technical Staff. The contractor shall provide the following personnel with necessary license with the contractor’s proposal as minimum staffing for the performance of this contract. Any substitution of Technical Staff must first be approved by the Contracting Officer (KO) through the COR’s review. The replacement Contractor personnel must have the same or similar qualifications, experience, training or education as the individual he/she is replacing.

a. Industrial Engineer for Heating System. Minimum two (2) persons who have Industrial Engineer Boiler (보일러산업기사) license and at least two (2) years verifiable experience in the field of engineering related to the operation, maintenance, inspection, construction, design or trouble shooting of heating systems.

b. Environment Engineer. Minimum one (1) person who has Industrial Engineer Air Pollution Environmental

(대기환경산업기사) license.

c. Electrical Engineer. Minimum one (1) person who has Industrial Electrical Engineer (전기산업기사) license.

d. Craftsman for Gas Fired Equipment. Minimum one (1) person who has Craftsman Gas license or completed the course for Gas Facility Safety Management (가스기능사 또는 가스사용시설안전관리자 교육이수자).

2.1.7.1.3 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.7.1.4 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.7.1.5 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

2.1.8 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within 2 days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.1.9 Contractor’s Qualification. The prime contractor shall have a minimum two (2) years of experience in Inspection, Testing and Maintenance of Boilers and Heating Systems and Repair Services and Similar Experience or project size as specified throughout the PWS. The experience of a subcontractor cannot substitute for the prime contractor’s experience.

2.2 Special Requirements. Security.

2.2.1 Security.

2.2.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.2.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.2.1.3 Contractor Vehicle Registration. The Contractor shall submit required documents to register Contractor-owned or operated vehicles and trailers operating on the installation within 7 working days from the beginning of Phase-In Period for COR review and sponsor’s approval.

2.2.2 Anti-Terrorism (AT)

2.2.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days of contract award.

2.2.2.2 AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within fourteen (14) calendar days of contract award or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO.

2.2.2.3 INSTALLATION ACCESS AND CONTROL

2.2.2.3.1 Installation Access. Entry to the installation will require prior coordination with the COR or designated representative, current vehicle registration, proof of vehicle insurance, up-to-date vehicle inspection certification, valid driver’s license for the vehicle driver, copy of the Contractor’s current contract, and picture identification for driver.

The Contractor requiring access to the installation will be required to comply with the installation access control policy/procedures.

2.2.2.3.2 Search and Control. Installations across South Korea are controlled access posts. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized Government property. Contractor-owned vehicles, Contractor employees, and their personal property shall be subject to searches and seizure of contraband and/or unauthorized Government property upon entering or leaving the Installation. The search and seizure provisions of AR 190-16, Physical Security, shall apply to Contractor personnel entering any installation.

2.2.2.4 OPERATIONS SECURITY (OPSEC). Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III), Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and all other applicable background checking processing in accordance with (IAW) the United States Forces Korea (USFK) Military Police Installation Access Control Regulation 190-7, the status of forces agreement (SOFA), and all other theater regulations.

2.2.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385- 10, The Army Safety Program.

2.2.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) calendar days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.2.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.2.3.3 Accident investigations, reports, and logs. The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 30 minutes of accident occurrence to the Contracting Officer/Representative (KO/COR). The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum.

(1) Contract number and contract name/description

(2) Name of contractor

(3) Date/Time of accident

(4) Date report was completed.

(5) Detail description of events that lead to the accident

(6) Root cause of accident

(7) Corrective action(s) to prevent recurrence.

2.2.3.4 The following require immediate accident notification and written accident report

(1) A fatality

(2) A permanent total or permanent partial disability

(3) The hospitalization of three or more people resulting from a single occurrence.

(4) Property damage of $200 or more

2.2.3.5 The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the COR/Alternate Contracting Officer’s Representative (ACOR)/ Quality Assurance Representative (QAR), and shall notify the COR of the corrective action to be taken.

2.2.4 Training, Physical Requirements, or other Expertise Required.

2.2.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by ROK Government.

2.2.5 Environmental Requirements.

2.2.5.1 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the

COR/ACOR.

2.3 Security. Requirements.

2.3.1 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

2.3.2 Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.3.3 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

2.3.4 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

3.0 Performance Requirements and Standards.

Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work.

3.1 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during the sixty-one (61) day transition period. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. The Contractor shall provide a Phase-In plan with the contract proposal. The Phase-In plan at a minimum shall identify key personnel and major milestones prior to period of performance start date. The Contractor shall, upon the Contracting Officer's written notice, (1) furnish phase-in and phase-out services for up to one (1) month after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in and phase-out services required.

The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the Contracting Officer's approval. Contractor shall provide experienced staff during the phase-in and phase-out period to ensure all contract requirements will be met prior to start full performance.

3.2.1 During this time, the new Contractor's management personnel will be permitted to observe any on-going operations, as coordinated by the COR. During the phase-in period, the new Contractor shall, at a minimum, accomplish the following tasks during the phase-in period.

3.2.2 Prepare for assumption on first date of full performance; assume full responsibility for all areas of operation.

3.2.3 Ensure that phase-in operations do not interfere with Government performance of essential services.

3.2.4 Mobilize, train, orient and in-process (vehicle registration, identification cards, licensing) the work force.

3.2.5 Develop a recruitment plan that provides for “full” manning level by the first date of full performance. The new Contractor shall be 100% staffed for the first full day of contract performance.

3.2.6 Identify all personnel during phase-in, by position, functional area labor category, and certifications and be prepared for full performance at completion of phase-in.

3.2.7 Attend the pre-performance orientation briefings and on-site tour of facilities.

3.2.8 Provide all contract-required plans to the COR for review and comment on acceptability prior to the end of the Phase-In period.

Task Description Days to comply once Phase-In is started

Phase-In meeting with incumbent contractor 61 days 1 Jun - 31 Ju1

Base access paperwork

14 days 1 – 14 Aug Material with MSDS & Equipment List 21 days 1 - 21 Aug

3.2.9 Base Pass. A list of personnel and equipment shall be submitted to the COR for Base Pass and Vehicle Permit processing within fourteen (14) days of contract award. The Contractor shall obtain all passes and necessary vehicle permits required for entry by authorized Contractor personnel within 45 days. All Contractor employees and representatives shall have in their possession a Korean Citizen Identification Card during performance under this contract.

4. Performance Requirements Summary (PRS) Matrix. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Services

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance Remedy

# 1.

The Contract shall submit a monthly Preventative maintenance schedule to the COR for approval by the twenty-first (21st) day of each month, detailing scheduled maintenance for the following month

The Contractor shall provide services IAW PWS, para.

7.2.1.

Zero Deviation from performance standard.

100% verification/confirmation by the COR

Contractor Discrepancy Report (CDR) is submitted to KO.

Or Contractor shall perform Re-work within 2 hours notification of the

COR

#2.

The Contractor shall prepare and maintain the checklist of Preventative maintenance and the performed Preventative maintenance checklist shall be kept as a hard copies and electrical copies

The Contractor shall provide services IAW PWS, para.

7.2.2.

Zero Deviation from performance standard.

100% verification/confirmation by the COR

Contractor Discrepancy Report (CDR) is submitted to KO.

Or Contractor shall perform Re-work within 2 hours notification of the

COR

Quality Control Plan

30 days 1 - 30 Aug

AT Level I Training Certificate 14 days 1 - 14 Aug

Provide update to KO/COR on timeline concerns/issues Weekly iWATCH Training Result Report 30 days 1 – 30 Aug

Acceptable Quality Level

(AQL)

Method of Surveillance Remedy

# 3.

The Contractor shall perform the Preventative maintenance IAW the tasks and frequencies of Technical Exhibit 02, Preventative Maintenance Tasks, and specified in PWS.

The Contractor shall provide a central point of contact IAW PWS, para.

7.2.5

3% of result of monthly random Sampling Surveillance

Random Sampling. Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

Contractor Discrepancy Report (CDR) is submitted to KO

#4.

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

The Contractor shall provide a

QCP IAW

PWS, para, 4.2.

Zero Deviation from performance standard.

Review and acceptance by the by the KO on submission of QCP and each revised QCP.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

#5.

Damages caused by Contractor employees shall be repaired at no cost to the Government.

The Contractor shall notify the

COR/ACOR

and return the damaged area to its previous condition IAW PWS, para. 3.1.

Zero Deviation

COR/ACOR will review 100% of damage reports.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

#6.

Transition (Phase In/Out Phase).

The Contractor shall perform the work IAW PWS, phase-in plan, para.3.2.

All required work has to be done within 61 days after award.

100% Inspection Contractor shall re-perform immediately

#7.

The Contractor shall provide all detailed price quotation with labor hours for unscheduled maintenance and keep the record the historical data for maintenance.

The Contractor shall perform the work IAW PWS, para 7.3

3% of result of monthly random Sampling Surveillance

Random Inspection

Contractor shall perform Re-work within 2 hours notification of the

COR

Acceptable Quality Level

(AQL)

Method of Surveillance Remedy

#8.

The Contractor shall respond onsite to service calls for repairs within two(2) hours of notification from the

COR.

The Contractor shall perform the work IAW PWS, para. 7.4

Zero Deviation

Random Inspection

Contractor shall perform Re-work within 2 hours notification of the

COR

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report

4.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP)

4.2.1 Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the

Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

4.2.2 Inspection System. Written procedures for the inspection system includes the title/name of the individual responsible for the Quality Control Plan and who shall perform the inspections. The location of inspection records and key control logs shall be made available to the Government at all times during the term of the contract.

4.2.3 Deficiency Prevention. An inspection form describing the method for identifying and preventing defects in the quality of service performed.

4.2.4 Inspection Record. The inspection record shall provide the following information:

a. Date, time, and location (building number) of the inspection.

b. Title and signature block for the person who performed the inspection.

c. Ratings of acceptable or unacceptable for all work performance inspected.

d. Areas (room number, section, etc.) found to be deficient and corrective action taken.

e. Total number of observations and defects.

f. Type of inspection (100%, random, periodic, etc.)

g. Frequency (weekly, monthly, daily, etc.) of inspection.

5. Deliverables.

DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT DISTRIBUTION

A001 (PWS, para.

2.1.4.1) Accident Requiring Emergency Medical Treatment

Immediate. Not later than two (2) hours after the incident

N/A Email or Telephone KO or

COR/ACOR

A002 (PWS, Para 4.2) Quality Control Plan

Within fourteen (14) Calendar days after the beginning of Phase-In Period.

Revision: Five (5) Working days prior to implementation.

1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

COR/ACOR

A003 (PWS, para. 2.2.3) Safety Plan

Within ten (10) days of commencement of work

Revision: five (5) calendar days prior to the effective date of change

1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

COR/ACOR

A004 (PWS, para.

2.2.2.1) I Watch Training Report

Initial: within 30 days of the beginning of phase-in Period

New Employee: Five (5) Calendar days of new employees commencing performance

1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

A005 (PWS, para.

2.2.5.1) Safety Data Sheets

Five (5) days before delivery of the material

Format (Pdf)

A006 (PWS, para.7.2.1) Preventative Maintenance Schedule

By the twenty-first (21st) day of each month

1 Electronic Copy

Microsoft Excel Format (Xslx)

A007 (PWS, para.7.2.2) Preventative Maintenance Record

With monthly invoice and Preventative maintenance checklists

1 Electronic Copy

Microsoft Excel Format (Xslx)

Portable Document Format (Pdf)

COR/ACOR

A008 (PWS, para.7.2.2) Equipment Inventory Database

Initial : Prior to commencement of full performance

Semi : Every 6 months after initial Inventory

Microsoft Excel Format (Xslx)

A009 (PWS, para.7.3.3.5) Report of result of Unscheduled Maintenance

Within two (2) working days after the repairs and replacement are completed

1 Electronic Copy

Format (Pdf)

A010 (PWS, para.7.4.1) Record of Service Calls

Weekly Basis 1 Electronic Copy

Microsoft Excel Format (Xslx)

Portable Document Format (Pdf)

6.0 Related Documents.

6.1 Definitions and Acronyms.

6.1.1 Definitions.

6.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

6.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

6.1.1.3 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

6.1.1.4 Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

6.1.1.5 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

6.1.1.6 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

6.1.1.7 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory;

how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

6.1.1.8 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

6.1.1.9 Contractor Acquired Property (CAP). Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains title.

6.1.1.10 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

6.1.1.11 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

6.1.1.12 Defective Service. A service output that does not meet the standard of performance associated with the

PWS.

6.1.1.13 Deliverable. Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

6.1.1.14 Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article, when put into use. Equipment does not include material, real property, special test equipment or special tooling.

6.1.1.15 Government-Furnished Property (GFP). Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

6.1.1.16 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and Government purchased Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

6.1.1.17 Hazardous Material. Any item or chemical, which is a “health hazard”, or “physical hazard”, as reflected in Federal Standard (FED-STD) 313 Material Safety Data and Disposal Data for Hazardous Materials Furnished to Government Activities, defined in OSHA 29 CFR 1910, and pursuant to FAR 23.301 (Hazardous Materials) Definition. It also includes any other material designated by a Government COR/technical representative as potentially hazardous and requiring safety controls (e.g., pesticides, fertilizers).

6.1.1.18 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

6.1.1.19 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search,

b. Theft,

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

6.1.1.20 Lot. A collection of service outputs from which a sample is to be drawn and inspected to determine conformance with the standard. This definition applies to the Performance Requirements Summary (PRS), not the word "lot" in Section B of the contract.

6.1.1.21 Lot Size. The number of service outputs in a lot. This definition applies to the PRS, not the words "lot size" in Section B of the contract.

6.1.1.22 Material. Property that is consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

6.1.1.23 Material Handling Area. The material handling area is used for the accumulation and preparation of bulk solid waste or recyclable materials for transportation to a solid waste management facility.

6.1.1.24 Non-Combustible Material. Material that doesn’t burn at ordinary temperatures.

6.1.1.25 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory authorization.

6.1.1.26 Performance Indicator. The characteristic of an output of a work process that can be measured.

6.1.1.27 Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

6.1.1.28 Physical Security. Actions that prevent the loss or damage of Government property.

6.1.1.29 Property. All tangible property, both real and personal.

6.1.1.30 Property Administrator (PA). An authorized representative of the KO, appointed IAW agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

6.1.1.31 Property Records. Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

6.1.1.32 Provide. To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

6.1.1.33 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

6.1.1.34 Quality Assurance Evaluator (QAE). A Government representative responsible for performing surveillance and inspection of Contractor performance.

6.1.1.35 Quality Assurance Surveillance Plan (QASP). An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

6.1.1.36 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

6.1.1.37 Real Property. DOD Lands, buildings, structures, utility systems, improvements, and appurtenances, thereto that includes equipment attached to and made part of buildings and structures, but not movable equipment.

See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

6.1.1.38 Sample Size. The number of outputs in the sample; a group of one or more tasks drawn from the specified performance.

6.1.1.39 Sampling. A sample consists of one or more service outputs drawn from a lot IAW random sampling procedures to be evaluated by Government personnel.

6.1.1.40 Sensitive Property. Property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability.

Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

6.1.1.41 Service/Maintain. These words are interchangeable.

6.1.1.42 Standard. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

6.1.1.43 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

6.1.1.44 Wide Area Work Flow (WAWF). A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment.

6.1.1.45 Work Day. The number of hours per day the Contractor provides services IAW the contract.

6.1.1.46 Work Week. Monday through Friday, unless specified otherwise.

6.1.2 Acronyms.

ACC Army Contracting Command ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement ANSI American National Standards Institute AQL Acceptable Quality Level AR Army Regulation ATO Anti-Terrorism Officer CAP Contractor Acquired Property CDC Child Development Center CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations CLIN Contract Line Item Number CMRA Contractor Manpower Reporting Application CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative CORT Contracting Officer’s Representative Tool CPARS Contractor Performance Assessment Reporting System DA Department of the Army DCMA Defense Contract Management Agency DES Directorate of Emergency Services

DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DOL Department of Labor DPW Directorate of Public Works EM Engineering Manual, U.S. Army Corps of Engineers (USACE) EO Executive Order EPA Environmental Protection Agency FAR Federal Acquisition Regulation FPCON Force Protection Condition GFE Government-Furnished Equipment GFEBS General Fund Enterprise Business System GFM Government-Furnished Material GFP Government-Furnished Property HQDA Headquarters Department of the Army IAW In Accordance With IMCOM Installation Management Command IT Information Technology KO Contracting Officer N/A Not Applicable NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OSHA Occupational Safety and Health Administration PAM Pamphlet PM Preventative Maintenance POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PUB Publication PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SDS Safety Data Sheets TE Technical Exhibit U.S.C. United States Code VCE Virtual Contracting Enterprise VIP Very Important Person WAWF Wide Area Work Flow WD Wage Determination

6.2 Applicable Directives, Publications.

AR 11-27 Army Energy Program

AR 200-1 Environmental Protection and Enhancement

AR 385-10 Army Safety Program

AR 420-1 Army Facilities Management

AR 420-70 Facilities Engineering (Transportation Infrastructure and Dams)

AR 600-50 Standards of Conduct for Department of Army Personnel

29 CFR Part 1910 Occupational Safety and Health Standards

40 CFR Protection of the Environment

DoD Directive 5500.7-R Joint Ethics Regulation

EM-385-1-1 Safety and Health Requirements Manual

UFC 3-401-01 Mechanical Engineering 07-01-2013

UFC 3-410-01 Heating, Ventilating, and Air Conditioning Systems, with Change 1 07-01-2013

UFC 3-410-02 Lonworks (R) Direct Digital Control for HVAC and Other Local Building

Systems, with Change 1 05-01-2012

UFC 3-410-04N Industrial Ventilation 10-25-2004

UFC 3-420-01 Plumbing Systems, with Change 9 10-25-2004

UFC 3-420-02FA Compressed Air, with Change 1 05-15-2003

UFC 3-430-01FA Heating and Cooling Distribution Systems 07-25-2003

UFC 3-430-02FA Central Steam Boiler Plants, with Change 1 05-15-2003

UFC 3-430-07 Operations and Maintenance: Inspection and Certification of Boilers and

Unfired Pressure Vessels, with Change 4 07-24-2003

UFC 3-430-08N Central Heating Plants 01-16-2004

UFC 3-430-11 Boiler Control Systems 02-14-2001

6.3 Technical Exhibit (TE) List.

6.3.1 Technical Exhibit 1 – Boiler List

6.3.2 Technical Exhibit 2 – Preventative Maintenance Tasks

6.3.3 Technical Exhibit 3 – Historical Major Repair/Replacement Part List

6.3.4 Technical Exhibit 4 – Historical On-Call Service

6.3.5 Technical Exhibit 5 – Checklist of AST and Dike

6.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

6.4.1 Utilities. The Government will provide water and electrical services; access to water and electrical services.

The Contractor shall obtain written approval from DPW prior to installing connections and meters. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

6.4.1.1 The Contractor shall only use lights in areas where and when work is actually being performed. The Contractor shall ensure all lights in unoccupied rooms are extinguished when leaving the area.

6.4.1.2 Water faucets or valves shall be completely turned off after the required…