1._Korea_CSG_PWS.docx

W91QVN-15-D-0027

P00003

RIT18

PERFORMANCE WORK STATEMENT (PWS)

Security Guard Services for United States Forces Korea (USFK), Installation Management Command-Pacific (IMCOM-P)

PART 1 - DEFINITIONS & ACRONYMS

1.1. Definitions:

1.1.1. ALTERNATE COR (ACOR). An employee of the U.S. Government appointed by the contracting officer, in writing, to assist the contracting officer representative (COR). This person shall be the day to day conduit with the contractor. This person is required to take all on line training and attend the COR course as directed by the local contracting office before being appointed in writing. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

1.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

1.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.1.5. CERTIFYING OFFICIAL (CO). The certifying official shall be that person who is identified by the COR to sign all IRP packets after they have been reviewed for accuracy.

1.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

1.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

1.1.8. FIELD INSPECTOR. A person identified by each respective Garrison that has the duties to inspect the day to day operations of the contractor. This person will report all violations that they observe to the COR for further action. This person does NOT have any authority over the contractor and will not engage the contractor on any aspects of the PWS. Their sole responsibility is to observe and report if the contractor is performing their respective duties.

1.1.9. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

1.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

1.1.11. QUALITY ASSURANCE (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

1.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

1.1.13. QUALITY ASSURANCE EVALUATOR. A person who evaluates the contractor on behalf of the government.

1.1.14. QUALITY CONTROL (QC). All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

1.1.15. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privy of contract with the subcontractor.

1.1.16. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

1.1.17. WORK WEEK. Sunday through Saturday, unless specified otherwise.

1.2. ACRONYMS:

ACM – Alternate Contract Manager ACO – Administrative Contracting Officer AGC – Area Guard Commander AR – Army Regulation CDR - Contract Discrepancy Report CDRL – Contract Deliverable Requirement Listing CLIN – Contract Line Item Number CM – Contract Manager CO - Certifying Official COR – Contracting Officer’s Representative CSG – Contract Security Guard DA – Department of the Army DA Form – Department of the Army Form DA PAM – Department of the Army Pamphlet DBIDS – Defense Biometrics Identification System DD Form – Department of Defense Form DELTA - FPCON DELTA describes a situation when a terrorist attack is taking place or has just occurred. FPCON DELTA usually occurs only in the areas that are most vulnerable to or have been attacked.

DFARS – Defense Federal Acquisition Regulation Supplement Services DoD – Department of Defense DoDI – Department of Defense Instruction ER – English Required FI – Field Inspector FM – Field Manual FPCON – Force Protection Condition FSC - Federal Service Code GFE – Government Furnished Equipment GFP – Government Furnished Property IACP – Installation Access Control Point IAW – In Accordance With ID - Identification IMCOM-P – Installation Management Command-Pacific IPE – Individual Protective Equipment IRP – Individual Reliability Program IRP CO - Individual Reliability Program Certifying Official KID – Korean Identification KNP - Korean National Police KO – Contracting Officer MP – Military Police NER – Non-English Required NLT – No Later Than OPSEC – Operational Security OSH Act – Occupational Health and Safety Act PAT - Physical Ability Test PBO – Property Book Officer PMI – Primary Marksmanship Instruction PoP – Period of Performance PRS – Performance Requirements Summary PS- Physical Security PWS – Performance Work Statement QASP – Quality Assurance Surveillance Plan QCP – Quality Control Plan Reg. - Regulation RIT – Random Inspection Team ROK – Republic of Korea SOP – Standard Operating Procedure SOFA – Status of Forces Agreement TOEIC – Test Of English for International Communication UIC - Unit Identification Code US – United States USC - United States Code USFK – United States Forces Korea WMD – Weapons of Mass Destruction XML - extended Markup Language

PART 2 – GENERAL INFORMATION

2.1. General: This is a non-personal service to provide Contract Security Guard (CSG) services at United States (US) Army and other select Department of Defense (DoD) installations in the Republic of Korea (ROK). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

2.2. Description of Service / Introduction: The Contractor shall provide personnel at Installation Access Control Points (IACP) and as members of Random Inspection Teams (RIT) to control installation access control IAW Office of the Provost Marshal General (OPMG) guidance and USFK Regulation 190-7 during time of armistice and contingencies. The Contractor shall use the most up to date published regulatory requirements outlined within this PWS.

2.3. Background: Armed security guard services for US military installations on the Korean peninsula are a recurring requirement. Contractor personnel provide armed security guard services and installation access control during armistice and contingencies.

2.4. Scope of Work. The Contractor shall furnish all personnel, equipment and supplies, except as specified as Government furnished.. The contractor shall provide security guard services throughout the ROK for USFK and IMCOM-P installations IAW applicable ROK regulations, and the Performance Work Statement (PWS). The Contractor shall provide fully trained, qualified, armed, and uniformed security guards at all IACPs during the posted operational hours and other posted duty positions. The contractor shall furnish both English and Non-English proficient guards are required in the Master Post Schedule (MPS) The security guards shall only allow access IAW USFK Reg. 190-7 and local directives. Security guards shall prevent all unauthorized access to installations by personnel and vehicles associated with IACPs. This contract also provides security in the event of contingencies. The security guards shall perform guard duties IAW Army and USFK Regulations, Guard Post Orders, and Standard Operating Procedures (SOPs), as published and provided by the US Army Garrison responsible for security.

2.5. Period of Performance: The Period of Performance (POP) for these services is 08 July 2019 through 07 July 2020, inclusive of a two-month Phase-In Period with four (4) option periods. In the event that the current contractor win the contract, there will be no phase-in period required.

Phase-In Period: 8 May 2019-7 July 2019 Base Year: 8 July 2019 - 7 July 2020 Option Year I: 8 July 2020 – 7 July 2021 Option Year II: 8 July 2021 – 7 July 2022 Option Year III: 8 July 2022- 7 July 2023

2.6. General Information:

2.6.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures themselves that their work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the KO acceptance in writing of any proposed change to their QC system. The Contract shall share information collected pursuant to Article 10 of ANSI/ASIS PSC.1-2012 or Article 9 of ISO 18788 with the Government.

2.6.1.1. Quality Control Plan (QCP). The Contractor is responsible for quality control of its performance under this contract. The contractor shall establish and submit a QCP that identifies potential and actual problem areas in performing requirements of the contract and that describes corrective action to be taken throughout the life of the contract (CDRL A006, Quality Control Plan). The QCP shall be provided with the contractor's proposal and shall be updated within 30 days after award and submitted to the COR thereafter as needed. The Government must review and accept any subsequent changes to the QCP. The Government reserves the right to witness, participate in, or perform any activities associated with conformance to performance requirements. The QCP shall include the following:

2.6.1.1.1. Direct accountability to the Contractor’s key personnel and any other contract management team members.

2.6.1.1.2. The approach to overall management and administration of the Quality Control Program.

2.6.1.1.3. Coverage of all services in the PWS, prioritization of services, and concentration on the most important services first.

2.6.1.1.4. Approach to identify shortfalls before performance becomes unacceptable and processes for corrective action without Government intervention. Identification of how performance metrics of any and all subcontractors shall feed through the Prime Contractor. The Prime Contractor shall ensure that subcontractors do not report performance metrics directly to the Government.

2.6.1.1.5. Regularly occurring and comprehensive inspection plan for all services in the PWS, to include records reviews of employee training records, medical records, PAT history and TOEIC scores. This plan shall cover all operational areas of the PWS and with specify areas to be inspected on a scheduled or unscheduled basis and the title of the individual who will conduct each inspection.

2.6.1.1.6. Specific performance metrics, quality control techniques and inspections reporting for contract services identified in the Performance Requirements Summary (PRS), and the Inspection of Services Clause. The quality control techniques will be comprehensive and adaptable to the reporting systems of the QCP. Inspections shall be reported at regular intervals identifying continuous performance improvement opportunities. Performance metrics and inspections reporting for the previous month will be delivered to the COR and Area CORs NLT the tenth (10th) day of each month (CDRL A007, Monthly Performance Metrics).

2.6.1.1.7. Monthly performance evaluation meetings to occur after performance metrics have been reviewed. This meeting will be attended by the COR and Contract Manager (CM) or Alternate Contract Manager (ACM) in the case of the CM’s absence. Additional meetings may be called by the COR as situations dictate. The CM and COR shall sign the meeting minutes as prepared by the Government. Meeting minutes will detail all issues discussed, action items assigned, corrective action plans, and customer complaints and will be maintained on file by the COR. Should the Contractor not concur with the meeting minutes, the Contractor shall state any areas of non-concurrence in writing to the KO within seven (7) days of receipt of the signed minutes.

2.6.1.1.8. Approach to resolve customer complaints and provide the Government with final disposition of resolution(s). The customer complaint program shall be compatible with the reporting systems of the QCP.

2.6.1.1.9. Method to document and maintain all Contractor quality control inspections and corrective actions by the Contractor. Inspection documents and corrective action documentation will be made available to the KO and COR.

2.6.1.1.10. Identification of a method acceptable to the Government to ensure the accuracy and timeliness of financial submittals, including invoices, to minimize rejection for inaccuracy, incompleteness, or time constraints.

2.6.1.1.11. Method to document and maintain Contract Guard Personnel indiscipline, to include actions taken by the contractor to discipline the offending guard and to prevent such actions in the future.

2.6.1.1.12. Contain specific quality control techniques and standards for contract services identified in the Performance Requirements Summary and Inspection of Services Clause list. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified and metrics developed to ensure accurate program monitoring.

2.6.1.1.13. The Quality Control Plan shall be used by the contractor to collect data, evaluate and document performance against standards associated with each specific requirement. Performance is measured by assessing the required workload quantity in terms of quality and timeliness.

2.6.1.1.14. Incident Investigation. The contractor shall conduct an investigation into the facts and circumstances surrounding any incident involving contractor personnel who either violate the standards of the PWS or who are involved in an on-duty incident as a participant or witness. Such incidents involve loss of life, damage to property, or sustainment of injury. A copy of the report and associated statements will be provided to the COR within 72 hours of the incident.

2.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is what the Government must do to ensure that the contractor has performed IAW with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

2.6.3. COR/ACOR: The COR and /or ACOR shall be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. ACOR is required to attend the same COR training requirements, outline by the KO, before appointed to perform ACOR duties. ACOR is responsible for providing daily oversight of the CSG and IACP operations within their respective Area. ACOR shall coordinate all contract modification proposals with the COR and are responsible to the COR for all procedures and deliverables within this PWS. Under no circumstances will the ACOR coordinate directly with the KO, unless the COR is unavailable and the ACOR is designated as the acting COR for IMCOM Pacific by KO.

2.6.4. Work Hours:

2.6.4.1. Weekly Duty Schedule. The Contractor shall prepare and provide a weekly duty schedule in English (CDRL A001, Weekly Duty Schedule) to the COR one (1) week prior to the beginning of the scheduled week. Each work schedule shall identify supervisory and guard personnel by name, rank or title, the days and posts that each employee is scheduled to work.

2.6.4.2. Shift Limit. The Contractor shall ensure security guards, to include supervisors, shall not work in excess of twelve (12) hours within a twenty-four (24) hour period due to readiness and safety concerns. In all situations, the Contractor shall comply with ROK Labor Laws.

2.6.5. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials will be secured.

2.6.5.1. Key Control. Keys shall be maintained on DA Form 5513, Key Control Register. Key control procedures shall be IAW AR 190-51, Security of Unclassified Army Property (Sensitive and Non-Sensitive), Appendix D. The Contractor shall not duplicate any keys issued by the Government. Upon discovery of lost keys, the Contractor shall report to the COR/ACOR. The contractor shall be responsible for the replacement cost of lost keys or locks. The cost of replacement may be deducted from the monthly invoice. The Contractor shall prohibit the use of keys issued by the Government by any persons other than the Contractor's employees. Master keys/locks will not be used. The Contractor shall provide security and key control for Government owned facilities, administrative areas and equipment that has been provided for sole use by the Contractor in accordance with AR 190-51, AR 190-11 and AR 190-13.

2.6.5.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

2.6.6. Post Award Conference / Periodic Progress Meetings: After award, and before the Contractor begins performance under this contract, the KO and COR shall meet with the Contractor to discuss details of the PWS, Guard Post Orders, emergency contact information, SOPs, and any other information pertinent to the performance of the contract per the PWS.

2.6.7. Special Considerations:

2.6.7.1. Authority and Jurisdiction. The Department of Defense Instruction (DoDI) 5200.08, Section 797, Title 50, United States Code (USC), and Section 21 of the Internal Security Act of 1950, require DoD installation Commanders to take reasonably necessary and lawful measures to maintain law and order and protect installation personnel and property. The installation Commander has the authority to direct law enforcement and security activities on the installation.

2.6.7.2. Use of Force. The authority for use of force by Contractor employees is prescribed in AR 190-14. The Contractor employees performing duties under this contract will avoid the use of force where they can carry out their duties without resorting to its use. In such cases where the use of force is warranted, Contractor employees performing duties under this contract will use the minimum amount of force necessary to reach their objective and to gain and maintain control of the situation. Only as a last resort will deadly force be used and only as described in paragraph 2.6.7.5 of this contract.

2.6.7.3. The Garrison Commander may establish additional considerations in implementing procedures for the use of force and authority of the guard force.

2.6.7.4. Deadly Force. Use of deadly force by Contractor employees performing (CSGs) duties under this contract will be consistent with AR 190-14. Deadly force is authorized only under conditions of extreme necessity and as a last resort when all lesser means have failed or cannot reasonably be employed. Deadly force is authorized under one or more of the following circumstances: self-defense and defense of others; assets involving national security; assets not involving national security, but inherently dangerous to others; serious offenses against persons; detention or preventing the escape of a person who, there is probable cause to believe, has committed an offense of the nature of assets involving national security, assets not involving national security but inherently dangerous to others, serious offenses against persons.

2.6.7.5. Contractor shall ensure that all CSGs who perform security guard functions shall acknowledge in writing annually that they fully understanding of the use of force and their authority and jurisdiction as indicated in paragraph 2.6.7.1.

2.6.8. Key Personnel. All personnel in this section will be proficient in English IAW Part 5.10.10, English Proficiency. Personnel in this section shall not be armed.

2.6.8.1. Contract Manager (CM). The CM shall be responsible for the overall management and coordination of contract performance. The CM shall be responsible for accomplishing all contract objectives and ensuring all contract requirements are met and all deliverables provided. The Contractor shall provide a CM with a minimum of three (3) years (full thirty-six (36) months) as a CM or in equivalent positions with duties relevant to security guard forces totaling 500 or more security guards during a single time period within the last seven (7) years as of the closing date of the solicitation. The experience of the CM shall include change management; overall management of security guard personnel; training of security guard forces; logistics support of security guard forces; and emergency response operations. The CM shall act for the Contractor in all matters and will be capable of fully communicating and translating documents from Korean to English and vice versa.

2.6.8.2. Alternate Contract Manager (ACM). When the CM is absent, an alternate possessing the same qualifications as the CM shall be appointed by the Contractor. The Contractor shall notify the COR before the ACM assumes any duties.

2.6.8.3. The CM or Alternate CM shall be available to respond to the Government within 4 hours of initial notification.

2.6.9. Identification of Contractor Employees: All contract personnel are required to wear identification badges that accurately provide the individuals Family and Given name. The contractor shall provide the government an example of the identification badge for approval prior to the contractor providing badges to each guard while on the installation. Contract personnel shall indicate while answering phone calls that they are a contractor.

2.6.10. Phase-In Period. A 60 day period is designated to transition to full performance. During the phase in period the contractor must complete below listed items before the hiring of individuals to the contract.

2.6.10.1. Individual Reliability Program (IRP) Certification. Prior to contract performance, the Contractor shall submit all IRP packets (CDRL A004, IRP Packets) to the COR.

2.6.10.1.1. Standards of Conduct/Individual Reliability Program (IRP). Each Contractor employee performing security guard duties, including Guard Supervisors and Key Personnel under Section 2.6.8. Key Personnel, shall meet the reliability standards of the Individual Reliability Program (IRP) defined in AR 190-56. Certification under the IRP is a condition of employment under this contract. The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity. The Government has the right to bar a Contractor employee from, or restrict access to, the workplace when warranted. An example would be failure to maintain the standards of the IRP or criminal activity. This right is in addition to any other Government right or remedy under the contract and does not relieve the Contractor from its obligation to perform the requirements. All Contractor employees shall be subject to a criminal background check and arrest history check conducted by the US Government annually. The Contractor shall provide the needed employee identification information to the COR to conduct ALERTS background checks prior to entry on duty. The Contractor shall resolve any discrepancies in the investigations to the satisfaction of the Government.

2.6.10.1.2. The Contractor shall comply with the requirements and standards contained in the most current version of AR 190-56.

2.6.10.1.3. The Contractor shall assign to security guard positions only those personnel who are found eligible by the IRP CO and will ensure all contract personnel performing services under this contract are certified under the reliability standards of the IRP. Participation in the IRP is a condition of employment to perform services under this contract.

2.10.1.4. IRP Packets will contain: a copy of the medical examination report (to include evaluation for psychiatric disorders), a copy of the drug test result, a copy of the Korean National Police (KNP) criminal background check and a copy of the Test Of English for International Communication (TOEIC) score certificate (for English Required (ER) positions). If the individual’s TOEIC scores fail to meet the requirements of Section 5.5 English Proficiency, a waiver request will be submitted and a copy of the waiver results will be maintained in the IRP Packet. IRP Packets shall be submitted to the COR/ACOR in English or with accompanying English translations.

2.10.1.5. The Contractor shall maintain the original DD Form 5557 and other IRP documents at each contract Area Guard Commander (AGC) office. The Contractor shall make IRP documents available upon request through the KO and COR.

2.10.1.6. The Contractor shall obtain written verification of understanding by the employee and document compliance with this requirement in the IRP packet.

2.10.1.7. The Contractor shall instruct contract personnel on the physical agility test (PAT) requirements for employment. The Contractor shall document compliance with this requirement in the IRP packet.

2.10.1.8. The Contractor shall ensure personnel assigned or to be assigned to a security guard position have the required medical examinations and evaluations. The Contractor shall provide the results of a medical evaluation of any contract personnel assigned or to be assigned to a security guard position as part of the IRP Packet.

2.10.1.9. The Contractor shall promptly report to the COR any information, data or behavioral information concerning personnel that is relevant to assignment, retention or disqualification under the IRP. This includes substance abuse, to include alcohol abuse of a temporary or permanent duration.

2.10.1.10. The Contractor shall promptly relieve contractor personnel from any security guard duties upon notice of information that is, or appears to be, a reason for disqualification, and inform the COR within 24 hours of the action and the reason.

2.10.1.11. The Contractor shall inform the COR within twenty-four (24) hours of persons that are no longer employed by the company.

2.10.1.12. The Contractor shall immediately relieve contract personnel from security guard duties when the PCO informs the contractor that contract personnel have been disqualified from the IRP.

2.10.1.13. The Contractor shall instruct contract personnel that they shall be drug tested, in accordance with AR 600–85 Army Substance Abuse Program.

2.10.2. Phase-Out Period. The Contractor shall provide a 60 day Phase-Out Period concurrent with the last 60 days of performance to transition with a successor Contactor. Phase-Out Period will not be billable because it is concurrent with the 90 days of performance. The Contractor shall ensure IRP Packets, training records, equipment inventories and rosters of personnel contact information are made available to the successor contractor as needed to facilitate Phase-Out. The incumbent Contractor shall not interfere with the Phase-In of a successor contractor. The successor contractor shall be allowed to post information on hiring and future employment opportunities in facilities owned by the US Government, to include those provided by the US Government for use by the Contractor.

2.10.3. Gratuities. Security guard personnel shall not solicit, accept, or agree to accept gratuities of any kind (tips or other favors) from any person for favorable treatment, such as permitting unauthorized entry onto/exit from, or unauthorized removal of material/equipment from a US Government installation. (reference FAR 52.203-3, Gratuities)

PART 3 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3.1. Government Furnished Items and Services:

3.1.1. Services: Government Responsibilities:

3.1.1.1. Defense Biometrics Identification System (DBIDS). DBIDS will be trained by the USFK Provost Marshal Office, BIDS Operations Center, for initial hires and will be provided annually thereafter.

3.1.1.2. Issue of Government Furnished Property (GFP). The Property Book Officer (PBO) for the installation will furnish the contractor all GFP cited in this PWS.

3.1.1.3. Training/Qualification ammunition will be issued to the Contractor at the weapon firing ranges during weapons qualification. It is the responsibility of the individual Garrison to ensure the range and ammunition are forecasted properly to ensure the security guards do not fall out of tolerance.

3.1.1.4. Issue key and locks and replacement keys and lock as needed.

3.1.1.5. The COR shall review and approve resumes of proposed key personnel, prior to employment, promotion or temporary assignment.

3.1.1.6.. The KO shall determine if and when Contractor personnel may be released from any functions of this contract during a declaration by the United States or Korea of any State of Emergency to include war, armed conflict, internal strife, rioting, terrorist attack, civil disturbance, natural or manmade disaster or perils of any other type.

3.1.1.7. Non-Conformance Report (NCR). After a review of reported violation, the COR shall initiate a Non-Conformance Report with recommendations to the KO IAW the standards set forth in the PRS. The NCR shall indicate to which Section the violation is attributed and the corresponding performance standard or requirement reference from the PWS. If the NCR is substantiated, the sequence of events and associated actions and penalties will occur as detailed in the PWS.

3.1.2. Facilities: The Government shall furnish facilities necessary for the contractor to perform duties required as part of this contract. These facilities will not be locations utilized for sleeping or for preparing food. These facilities are limited to locations required to store Government equipment, conduct annual and semi-annual training, conduct guard mount activities, maintain guard records and to store excess guard equipment. Other facilities may be provided by the Government if it is determined that furnishing the facility is needed to meet a requirement under this contract and in the best interest of the Government to provide the facility.

3.1.3. Equipment. The Government shall provide to the Contractor across all Areas (I, II, III and IV):

· Weapons.

· Pistol, 9mm

· Shotgun, 12 Gauge Riot Type: 20 Inch Barrel

· Ammunition (Operational load and qualification).

· Chemical Individual Protective Equipment (IPE).

· DBIDS Equipment. The Government shall furnish equipment necessary for the performance of DBIDS tasks.

3.1.4 Master Post Schedule. The government reserves the right to alter the Master Post Schedule (MPS) at any time throughout the life of this contract. The Government does not foresee any single change to be greater than 10% of the MPS. Changes to the MPS could involve, but not limited to, adding guard posts, deleting guard posts, changing guard post hours, and / or moving guard posts from one Area to another or within the same Area. The KO shall provide changes to the MPS to the contractor no less than 30 days of the effective date of the new MPS. In the event of emergency or contingency operations, the KO shall inform the contractor with verbal authorization and later provide written notification of changes made.

PART 4 - CONTRACTOR FURNISHED EQUIPMENT MATERIAL AND PROPERTY

4.1. Contractor Furnished Items and Responsibilities:

4.1.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.1.2. Equipment / Material / Property.

4.1.2.1. Uniforms. The Contractor shall ensure guards and supervisors on duty are dressed in the approved uniform. The Contractor shall ensure that, in addition to wearing the prescribed items of the uniform, all Contractor personnel present a professional appearance that meets the standards detailed in AR 190-56. The Contractor shall provide a minimum of two full sets of uniforms. The Contractor shall replace worn, tattered or unusable items as needed. Uniforms shall have a standardized color scheme and will be easily distinguishable and not possess any similarities to current Coalition military members’ uniforms. Logo t-shirts are prohibited unless part of a company issued uniform. The following uniform items are mandatory and will be provided by the Contractor:

4.1.2.1.1. Ballistic resistant body armor certified by the National Institute of Justice (NIJ) as Type II, tested by the NIJ Compliance Testing Program and listed on the NIJ Compliant Products List.

4.1.2.1.2. Law enforcement gear and all associated equipment that is compliant with AR 190-56 and will support the issuance of the M9 pistol.

4.1.2.2. Vehicles and Insurance. The Contractor shall furnish all motor vehicles required for performance of this contract. The Contractor shall ensure adequate insurance coverage during the contract period, for operation of its motor vehicles on US Government installations IAW USFK policy and ROK laws. The Contractor shall ensure that contractor personnel who are assigned driver duties are licensed and that the license is on their person at all times while on duty. The Contractor’s logo and the applicable firm's name, e.g. "ABC SECURITY GUARD FIRM" will be in English on all vehicles used in performance of this contract. Markings will be clearly identifiable from a minimum distance of thirty (30) feet in clear weather conditions.

4.1.2.3. Communication Equipment. All guard posts and vehicles shall be equipped with appropriate radio communications devices (Portable Communication Radio, Base Station, and Vehicle Communication Device) furnished by the Contractor for the services under this contract. All radio communication equipment will provide sufficient communication capacity for each assigned area, site, camp, and installation. All radio communication will meet both the Korean Government and USFK regulatory requirements. The Contractor shall ensure that all guards and vehicle operators have been trained on the operation thereof.

PART 5 - CONTRACTOR RESPONSIBILITIES

5.1. Contractor Responsibilities.

5.1.1. Reports

5.1.1.1. Executive Summary and Personnel Status Report. During Phase-In, the contractor will provide by email an Executive Summary (CDRL A002, Daily Executive Summary) and Personnel Status Report (CDRL A003, Personnel Status Report / Man Power Plan) by 1700 hours each working day, to the Contracting Officer’s Representative (COR). Upon completion of Phase-In, CDRL A002 is no longer required and CDRL A003 shall be submitted to the COR by email on a weekly basis.

5.1.1.2. CDRL A003, Personnel Status Report / Man Power Plan, will provide the following information:

Guard #, Guard Area Location, Guard Name in English, Guard Name in Korean, Guard ER or NER Status, Guard Positions. Guard KID Number, Guard IRP Date, Guard Weapons Qualification Date and Results, Guard DBIDS training Date and Results, Guard Physical Ability Test (PAT) Date and Results, Guard Initial Training Date and Results, Guard “On the Job Training (OJT) Finish Date and Results, Guard Random Drug Test Date and Results, Guard Medical Exam Date and Results, Guard Mobilization Exemption Date, Guard Starting Date, TOEIC Test Date and Results.

5.1.1.3. All employees possessing a ROK Government mobilization exemption waiver IAW Article 17, Paragraph 2, Subparagraph 3 of the ROK Homeland Reserve Forces Establishment Law, accessible at the following website: http://inglaw.moleg.go.kr/PS/lbicInfoR.

5.1.2. Permission Certificate and Compliance with Applicable Laws and Regulations. The Contractor shall comply with all applicable US Federal, DoD and local ROK laws, regulations directives, manuals, circulars and requirements necessary for performance of this contract. It is the Contractor's responsibility to obtain and maintain permission certificates required by such authority for the purpose of fulfilling the requirements of this contract. The Prime Contractor and any and all of its subcontractors will have the requisite Permission Certificate to conduct special security guard services issued by local ROK enforcement agency in order to perform duties under this contract. The Prime Contractor’s certificate will in no way be substituted for use by any subcontractor, or vice versa. The Prime Contractor shall submit a copy of its Permission Certificate and translated copy of such with the initial proposal and annually thereafter (CDRL A005, Permission Certificate). The Contractor shall implement existing regulations and otherwise carry out routine procedures and operations of the guard unit. If at any time during the performance of this contract the contractor’s Permission Certificate is revoked for any reason they will notify in writing within one calendar day the Contracting Officer and the COR of the revocation and the reason for the revocation.

5.1.3. Access Control.

5.1.3.1. Access Control Point Guard Posts. The Contractor shall be knowledgeable of all access control requirements IAW OPMG guidelines, USFK Regulation 190-7, and local access control policies. OPMG guidelines shall be used to determine the proper manning requirements for each IACP. All deviations from the OPMG guidance must be approved by OPMG prior to implementation. CSGs shall secure the installation by manning access control points and providing 100% access control consisting of 100% hands-on verification of access control media of personnel and vehicles. The Contractor shall control and enforce the access control media system to identify and control all military, civilian, family members and visitors, as well as all vehicle entry to the installation. CSGs shall activate AVB in time to stop 100% of unauthorized vehicle access attempts. This includes the removal from, or denial of access to, an installation of individuals who threaten the orderly administration of the installation. It also includes prohibiting individuals from reentering an installation after they have been removed and ordered not to reenter. RIT personnel shall perform all duties within the area of an IACP by providing additional in lane identification personnel, by conducting random searches and perform random antiterrorism measures as scheduled. RIT will not to perform perimeter security checks.

5.1.3.2. At no time will a post be left unattended unless directed by the Garrison Commander, under emergency conditions. If this occurs, the COR shall be notified immediately to ensure proper notification to the KO.

5.1.3.3. Guard post orders and SOPs will be at each individual post at all times and will include instructions on the use of force. The contractor shall ensure each employee is knowledgeable and understands all general guard post orders, SOP’s and installation site plans.

5.1.3.4. Security guard personnel shall be prepared to execute different Force Protectin (FPCON) levels as prescribed in AR 525-13.

5.1.4. Carrying of Weapons and Ammunition. CSGs shall not carry US Government weapons and ammunition while off duty. On-duty CSGs shall not carry privately owned weapons or ammunition. Only US Government owned and issued weapons and ammunition are authorized by CSGs performing official duties.

5.1.5. Storing of Weapons and Ammunition. CSGs shall not store US Government weapons and ammunition at a private residence. US Government weapons and ammunition will be stored at an authorized storage facility IAW AR 190–11. Weapons and ammunition that must be transported between installations for the purpose of performing duties must be transported in the most direct route. Under no circumstances will weapons and ammunition be transported outside of direct performance of duties.

5.1.6. Loss, Theft and Unauthorized Use of Weapons and Ammunition. The Contractor will ensure individuals authorized to carry firearms are responsible for proper safeguards to prevent loss, theft and unauthorized use.

5.1.7. Detainment for Other Offenses. The Contractor shall detain, by use of appropriate force when necessary, trespassers or persons who illegally gain or attempt to gain access to the installation.

5.1.8. Other Specific Tasks.

5.1.8.1. Incident Reporting. The Contractor shall report all incidents and conditions which pose any actual or potential threats to personnel or facility to the Military Police, Field Inspector and COR. If there is any doubt as to whether a report should be filed, that doubt will be resolved in favor of reporting the incident or condition. Contractor is responsible to complete all necessary paperwork as directed by Law Enforcement personnel, in the performance of an investigation.

5.1.8.2. Record Keeping. The Contractor shall be responsible for completing and maintaining Government required records that are cited in this PWS or required by the provisions of a regulation or other directive cited herein. If requested by the Government, the Contractor shall provide the original record or a reproducible copy of any such record within three (3) working days of receipt of the request.

5.1.9. Correspondence in English.

5.1.9.1. English Documentation. All contractor prepared reports, forms and correspondence furnished under this contract will be written in English and reviewed by the guard supervisor. Reports, forms and correspondence will be clear, concise and accurate.

5.1.9.2. Inconsistency with English Version and Translation. In the event of inconsistency between any terms of this contract and any translation thereof into another language, the English version will control.

5.1.9.3. Accurate Translations. The contractor shall provide accurate English translations of all documents required IAW this PWS that are not originally in English.

5.1.10. Agreement to Testify. The Contractor shall ensure its employees cooperate to the fullest extent possible if called upon to testify or submit a statement regarding any US or ROK Government agency conducting an investigation regarding the performance of this contract.

5.1.11. Accounting for Contract Services (Contractor Manpower Reporting (CMR) Requirement)

5.1.11.1 "The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Security Guard Services. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

5.1.11.2 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30, all data will be reported no later than October 31 of each calendar year.

5.1.12. CMR Reporting. The required information includes:

(1) Contracting Office, Contracting Officer, or the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor(and separate predominant FSC for each sub- Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period with be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

5.1.13. Contingencies. The Contractor shall provide additional qualified guard personnel and resources when directed to do so by the KO. Any performance ordered under a state of contingency, which exceeds the scope of this contract, will be incorporated into the contract by the KO by modification. The contingency Task Order may be issued first by verbal order by the KO, but will be followed by written Task Order by the KO. (Reference DFARS 252.237-23, all line items in this PWS are mission essential)

5.1.14. In the event that the contractor deploys employees to an area of operations in support of a contingency, the following will apply:

5.1.14.1. All personnel under this contract who are exempt from ROK mobilization IAW ROK Homeland Reserve Forces Establishment Law, will be identified via submittal of CDRL A003, Personnel Status Report.

5.1.14.2. The Contractor, at its own expense, may rotate contractor employees into and out of the emergency or war area when not under orders of a cognizant military authority, provided that there is not a degradation in mission results.

5.1.14.3. If under orders by US military authority to rotate contractor employees into or out of the emergency or war area, the Government will provide transportation of contractor employees into and out of the emergency or war area.

5.1.14.4. Government obligations to provide logistical support to Contractor personnel during such circumstances are defined in DoDI 3020.37. The US military authority or his or her representative will have discretion to furnish any additional Government furnished equipment, Government furnished property or supplies necessary to facilitate performance of the enhanced requirement or necessary for the protection of contractor personnel.

5.1.15. Emergencies. In emergency situations that adversely affect Governmental interest or public safety, the Garrison Commander may temporarily redirect any or all guard personnel to summon appropriate assistance. The COR shall be notified of all emergency operations involving contractor personnel as the situation permits. The use of CSGs for emergency situations must be as a last resort and to the point that there is a burden to installation assets.

5.2. General Personnel Requirements. All personnel shall meet the requirements of AR 190-56, all English Required positions will meet the requirements as outlined in the PWS.

5.2.1. English Required (ER) CSGs. ER CSGs shall perform security guard duties on a regular or rotating shift and will be armed.

5.2.2. Non-English Required (NER) CSGs. NER CSGs shall perform security guard duties on a regular or rotating…