Attachment_6_APPENDIX_I-4_PACAF_SERVICE_CONTRACT_STANDARDS.PDF

Air Force Custodial Standards

Table 1 establishes the custodial standards for the first three levels of cleaning service: Prestige, Basic, and Academics. Table 2 and the associated appendices establish the custodial standards for functions with special requirements such as Child Development Centers, Youth Centers, School-Age

Programs, and Fitness Centers.

Table 1:

Footnotes to Table 1 (Dec 2009):

TASK

LEVELS OF SERVICE / FREQUENCY

Level 1

(Prestige)1

Level 2

(Basic)2

Level 3

(Academics)3

Sweep Floors 2 x Week 1 x Week 5 x Week

Mop Floors 2 x Week 1 x Week 5 x Week

Buff Floors 1 x Month 1 x Month 2 x Month

Maintain/Strip Floors 1 x Year 1 x Year 2 x Year

Vacuum Carpet 2 x Week 1 x Week 5 x Week

Shampoo Carpet 1 x Year 1 x Year Level 2 Service

Clean Walk-Off Mats 2 x Week 1 x Week Level 2 Service

Trash Collection/Removal (Centralized

Locations) 2 x Week 1 x Week 5 x Week

Rest Rooms (All Tasks/Services)

-Re-supply Rest Rooms

-Clean, Sanitize Drinking Fountains

-Clean Walls/Partitions

-Sweep/Damp Mop Floors

-Clean/Disinfect Rest Rooms

-De-scale Toilets & Urinals

-Remove Trash

1 x 24 hour period when the facility is operational

Every 2 Days Same as Level 1

Service

1. Level 1 (Prestige) - General Officer, Wing/Base CC, MAJCOM Commander Suites

-- Offices, Lobbies, Conference Rooms

- Facility Waiting Areas, Base Operations, Library, Education Centers, Passenger Terminals, Recreation/Community Centers, Chapels, Officer/Enlisted Clubs, Bath Houses (Remote and Isolated)

2. Level 2 (Basic) - General Administrative and Industrial Areas

- Wing Staff Agencies, Admin Facilities/Offices, Sq. Command Sections, Hangars, Laboratories, Shops, Warehouses, Computer Rooms, Auditoriums, Break Rooms, Lobbies, Conference Rooms, etc…

3. Level 3 (Academics) - Academic Facilities

-- Air Force facilities that provide formal instruction to students five days per week, to include AETC Basic, Technical, and Flying Training, Air

University, Air Force Institute of Technology, and US Air Force Academy hyonsuk.chong1 Typewritten Text

Appendix I-4 PACAF Service Contract Standards hyonsuk.chong1 Typewritten Text hyonsuk.chong1 Typewritten Text hyonsuk.chong1

APPENDIX I-4 PACAF SERVICE CONTRACT STANDARDS

Table 2:

APPENDIX A to Table 2: Child Development Centers

LEVEL 4: SPECIAL SERVICES

Function See details at:

Child Development Centers Appendix A

Youth Centers Appendix B

School-Age Program Appendix C

Fitness Centers Appendix D

Medical Group Current Medical Group Standards

AREA / TASK AGE GROUP / TASK FREQUENCY

1. CLASSROOMS Children Under 2 yrs Children Over 2 yrs

Cabinets/Millwork (Scrubbing/Sanitizing) 1X daily 1X weekly

Carpet/Rugs (Shampoo) 1X monthly Quarterly

Carpet/Rugs (Spot Clean) As needed As needed

Carpets/Rugs (Vacuum) 1X daily 1X daily

Clean, Sanitize Tables, Chairs, High-Chairs 2X daily 2X daily

Clean, Sanitize Counters/Sinks 1X daily 1X daily

Doors (Knobs and surrounding areas) 1X daily 1X daily

Dusting (High) Annually Annually

Dusting (Low) 1X monthly 1X monthly

Floors - Eating (Damp Mop) after brkfst, lunch, PM snack after brkfst, lunch

Floors - Eating (Sweep) after brkfst, lunch, PM snack after brkfst, lunch

Floors (Buff) 1X monthly 1X monthly

Floors (Strip/Scrub/Seal/Wax) Semi-annually Semi-annually

Floors- Non-Eating (Damp Mop) 1X daily 1X daily

Floors- Non-Eating (Sweep) 1X daily 1X daily

Food Prep Counters/Service Surfaces 1X daily 1X daily

Trash (Emptying & Sanitize) 1X daily 1X daily

Walls (Routine cleaning/dusting) 1X daily 1X daily

Walls (Spot cleaning) As needed As needed

Windows (Exterior) Semi-annually Semi-annually

Windows (Interior) Quarterly Quarterly

Interior Glass/Mirrors/Other 1X weekly 1X weekly

Soiled Diaper Container (Emptying) 2X daily

Soiled Diaper Container (Sanitizing) 1X daily

Appendix I-4 PACAF Service Contract Standards

APPENDIX A to Table 2: Child Development Centers (Continued)

2. CLASSROOM REST ROOMS Children Under 2 yrs Children Over 2 yrs

Clean, Sanitize Counters/Sinks/Faucets 1X daily 1X daily

Clean, Sanitize Toilets 1X daily 2X daily

Floors--Non-Eating (Damp Mop) 1X daily 2X daily

Floors--Non-Eating (Sweep) 1X daily 2X daily

Floors (Buff) 1X monthly 1X monthly

Floors (Strip/Scrub/Seal/Wax) Semi-annually Semi-annually

Re-supply/stock 1X daily 1X daily

Walls/Partitions (Routine cleaning/disinfect) 1X daily 1X daily

3. OUTDOOR PLAYGROUNDS All Ages

Trash (Emptying) 80% Full

4. GENERAL AREAS/TASKS All Ages

Clean Entrance, Lobby and Corridors 1X daily

Clean Walk Off Mats 1X daily

Clean, sanitize drinking fountains 1X daily

5. ADMIN OFFICES Same as Level 2 Service (see Table 1)

6. STAFF REST ROOMS (ALL TASKS) Same as Level 1 Service (see Table 1)

7. LAUNDRY ROOM Age Group N/A

Floors (Damp mop) 2X monthly

Floors (Sweep) 1X weekly

Note: APPENDIX B starts on next page.

APPENDIX B to Table 2: Youth Centers

AREA / TASK

Task Frequency

1. ACTIVITY ROOMS

Carpet/Rugs (Shampoo) Quarterly

Carpet/Rugs (Spot Clean) As needed

Carpets/Rugs (Vacuum) 1X daily

Clean Tables, Chairs 1X daily

Doors (Knobs and surrounding areas) 1X daily

Dusting (High) Annually

Dusting (Low) 1X monthly

Floors - Eating (Damp Mop) 1X daily

Floors - Eating (Sweep) 1X daily

Floors (Buff) 1X monthly

Floors (Strip/Scrub/Seal/Wax) Semi-annually

Floors- Non-Eating (Damp Mop) 1X daily

Floors- Non-Eating (Sweep) 1X daily

Trash (Emptying & Sanitize) 1X daily

Walls (Routine cleaning/dusting) 1X daily

Walls (Spot cleaning) As needed

Windows (Exterior) Semi-annually

Windows (Interior) Quarterly

Interior Glass/Mirrors/Other 1X weekly

2. MULTIPURPOSE ROOMS/COURTS Task Frequency

Sweep/damp mop floors 1X daily

Sweep/damp mop/disinfect bleachers and stairs 1X weekly

Sweep under bleachers, pick up debris, remove chewing gum from court/bleachers 1X daily

Power Scrub Floor 1X weekly

Clean Walls 1X weekly

3. OUTDOOR PLAYGROUNDS Task Frequency

Trash (Emptying) 80% Full

4. GENERAL AREAS / TASKS Task Frequency

Clean Entrance, Lobby, and Corridors 1X daily

Clean Walk Off Mats 1X daily

Clean, sanitize drinking fountains 1X daily

5. ADMIN OFFICES Level 2 Service

6. REST ROOMS (ALL TASKS) Level 1 Service hyonsuk.chong1 Typewritten Text hyonsuk.chong1 Typewritten Text hyonsuk.chong1

APPENDIX C to Table 2: School Age Programs

1. CLASSROOMS Ages 6 to 12

Cabinets/Millwork (Scrubbing/Sanitizing) 1X weekly

Carpet/Rugs (Shampoo) Quarterly

Carpet/Rugs (Spot Clean) As needed

Carpets/Rugs (Vacuum) 1X daily

Clean Tables, Chairs 1X daily

Clean, Sanitize Counters/Sinks 1X daily

Doors (Knobs and surrounding areas) 1X daily

Dusting (High) Annually

Dusting (Low) 1X monthly

Floors - Eating (Damp Mop) 1X daily

Floors - Eating (Sweep) 1X daily

Floors (Buff) 1X monthly

Floors (Strip/Scrub/Seal/Wax) Semi-annually

Floors- Non-Eating (Damp Mop) 1X daily

Floors- Non-Eating (Sweep) 1X daily

Food Prep/Service Surfaces 1X daily

Trash (Emptying & Sanitize) 1X daily

Walls (Routine cleaning/dusting) As Needed

Walls (Spot cleaning) As Needed

Windows (Exterior) Semi-annually

Windows (Interior) Quarterly

Interior Glass/Mirrors/Other 1X weekly

2. OUTDOOR PLAYGROUNDS All Ages

Trash (Emptying) 80% Full

3. GENERAL AREA / TASKS

Clean Entrance, Lobby, and Corridors 1X daily

Clean Walk Off Mats 1X daily

Clean, sanitize drinking fountains 1X daily

4. ADMIN OFFICE Same as Level 2 Service (see Table 1)

5. REST ROOMS (ALL TASKS) Same as Level 1 Service (see Table 1)

6. LAUNDRY ROOM, if applicable Age Group N/A

Floors (Damp mop) 2X monthly

Floors (Sweep) 1X weekly

APPENDIX D to Table 2: Fitness Centers

AREA / TASK

FREQUENCY 1. HALLWAYS, CORRIDORS, LOBBIES, STAIRWAYS,

ENTRANCE WAY, GENERAL ROOMS

Sweep Floors 1 x Daily

Mop Floors 1 x Daily

Buff Floors 1 x Monthly

Maintain/Strip Floors 1 x Year

Clean Entryway Glass Doors 1 x Daily

Vacuum Carpet 1 x Daily

Shampoo Carpet 1 x Year

Clean Walk-Off Mats 1 x Daily

Clean, Sanitize Drinking Fountains 1 x Daily

Low Dust (Ledges/Window Sills) 1 x Quarter

Empty Trash 1 x Daily

Clean Interior/Exterior High Glass 1 x Year

High Dust (Ceiling Rafters/Lights/Fan) 1 x Year

2. LOCKER ROOMS, PUBLIC RESTROOMS, FAMILY

CHANGING AREAS

FREQUENCY

Clean/Disinfect Showers, Fixtures, Walls, Curtains 2 x Daily

Sweep/ Mop Floors/Vacuum If Carpeted 2 x Daily

Clean Small Trash Can Within Access Of Each Female Toilet 2 x Daily

Clean/Sanitize Toilets, Urinals, Sinks, Fixtures 2 x Daily

Re-supply Locker Rooms And Restrooms 2 x Daily

Clean Mirrors 2 x Daily

Remove Trash 2 x Daily

Clean Weight Scales 2 x Daily

Clean Infant Changing Tables 2 x Daily

Clean Walls /Partitions 1 x Weekly

Clean Trash Cans 1 x Weekly

Power Scrub Shower /Floor Drain Covers 1 x Weekly

Power Scrub Locker Room Floors 1 x Month

High Dust (Ceiling Fans, Top Of Lockers, Immediate Vicinity Around

Air Ducts, Vents 1 x Month

De-scale Toilets, Urinals, Showers 1 x Month

3. SAUNAS/STEAM ROOM & WHIRLPOOLS FREQUENCY

Clean Floors 1 x Daily

Clean Benches 1 x Daily

Clean Glass 1 x Daily

Clean Walls 1 x Weekly

APPENDIX D to Table 2: Fitness Centers (Continued)

4. EXERCISE ROOMS FREQUENCY

Clean Equipment Housing In Contact With Floor 2 x Daily

Sweep/Vacuum Floors 2 x Daily

Mop Floors 2 x Daily

Clean Mirrors 1 x Daily

Spot Clean Walls 1 x Month

5. PARENT CHILD AREAS FREQUENCY

Sweep/Vacuum Floor 1 x Daily

Mop/Sanitize Floor 1 x Daily

Clean Mirrors 1 x Daily

Clean Equipment Housing In Contact With Floor 1 x Daily

6. BASKETBALL/RACQUETBALL COURTS FREQUENCY

Sweep/Mop Floors 1 x Daily

Clean Interior Glass (Up To 6 Feet) 1 x Daily

Pick Up Debris Around Bleachers 1 x Daily

Clean Walls In Court/Hallways 1 x Weekly

Sweep/Mop Bleachers And Stairs 1 x Weekly

Clean Padded Walls Around Court 1 x Weekly

Clean Corridor 1 x Weekly

7. RUNNING TRACK FREQUENCY

Clean Indoor Track 1 x Daily

Deep Clean Per Manufacturer’s Guidelines 1 x Month

Dust Railings 1 x Month

8. MULTI -PURPOSE AREA FREQUENCY

Sweep / Mop Floors 1 x Daily

Pick Up Debris 1 x Daily

9. MASSAGE ROOMS FREQUENCY

Sweep / Mop Floors 1 x Daily

Remove Trash/Debris 1 X Daily

Shampoo Carpets 1 X Year

10. ADMIN AREAS (INCLUDES HEALTH & WELLNESS

CENTERS AND MASSAGE AREAS)

FREQUENCY

Sweep Floors 1 x Week

Mop Floors 1 x Week

Vacuum Carpet 1 x Week

Clean Walk-Off Mats 1 x Week

Trash Collection / Removal (Centralized Locations) 1 x Week

Buff Floors 1 x Month

Maintain / Strip Floors 1 x Year

Shampoo Carpet 1 x Year hyonsuk.chong1

Air Force Grounds Maintenance Standards

TASK STANDARD COMMENTS

Maintain Improved Grounds 2-4”

Areas that require more frequent maintenance such as cantonment areas, parade grounds, drill fields, schools, athletic areas, cemeteries, and housing areas (including vacant quarters).

Mowing for special events shall not be included in this requirement.

Mow Semi-Improved Grounds 4-10"

Areas are where frequent maintenance is not required. This land use classification includes secondary road shoulders, safety and/or security zones (for example along fence lines), rifle and pistol ranges, picnic areas, ammunition storage areas, missile sites, space launch complexes, fuel storage areas, staging and storage areas, antenna facilities, remote or low use installation entry points and other open or industrial areas with lower visibility.

Maintain surface drainage ditches in semi-improved areas to prevent erosion and ensure continuous flow of water.

Mow Unimproved Grounds Mow 1 x per year to 10-14”

Areas where maintenance is required once annually (during peak growing season) to control vegetation, prevent fire hazards, and for security reasons.

Areas in this classification encompass weapon ranges, road shoulders in undeveloped areas, forestlands and grazing lands, lakes, ponds, wetlands, and areas in airfields beyond safety zones.

Mow Airfield 7 – 14”

AFI 91-202 sec 7.11.2.3 requires airfield areas (designated by local Bird Air Strike Hazard working groups) be maintained at 7-14 inches.

These areas include (but are not limited to) adjacent to runways, taxiways, aprons, and hardened aircraft shelters; runway clear zones;

lateral safety zones.

Edging Cutback not more than 1/2” from surface edge grass edging (sidewalks, driveways, streets, etc.) will be done along pavements in highly visible areas of improved grounds and only during the growing season

Trimming To match grass height standard

Trim grass as required around trees, shrubs, buildings, fences, poles, posts, fire hydrants, parking lot bumper blocks, boulders, and other fixed obstacles on the improved grounds.

Irrigation To maintain a healthy state

Irrigation should only be done in areas of high visibility (improved grounds), newly planted trees, and newly planted grasses. Soil and climatic conditions should control the required watering amount and frequency

AF Grounds Maintenance Standards (Continued)

Maintain Irrigation System

To keep system operational and efficient

Contractor is responsible for maintenance of the system from the outlet side of the backflow prevention device. Maintenance includes draining and charging systems, replacing damaged or broken sprinkler heads, and to repair ruptured pipes. Higher order repairs are not considered part of basic grounds maintenance but accounted for in Sustainment PE XXX78F. Golf course irrigation systems are not included

Debris Removal/Policing To maintain professional appearance

Ensure areas are clear of debris, trash and other foreign objects to present neat and professional appearance.

Fertilize and pH Adjustment Per soil analysis

Fertilizers and lime are used on grounds areas and on an “as needed” basis. For Host Nation Locations, compliance with final governing standards (FGS) should be the deciding factor on fertilizer used

Pest Control To maintain professional appearance

Pesticides may be used to control insects, reduce or eliminate weed growth in improved and semi-improved areas and to eliminate crack grass. Application and material used must be in strict compliance with country-specific FGS. The base pest management coordinator and MAJCOM Pest Consultant must approve the use of pesticide control products. All pesticides used must be on the installation-approved inventory list and applied by certified personnel.

Maintain Flower Beds Maintain beds to be weed free, NTE 2 x Month.

The maintenance of flowerbeds must be minimized considering the high cost of maintenance (repairing/replacing damaged plants, weeding, watering, mulching, and fertilizing). Only low maintenance, indigenous flowering plants shall be acceptable candidates for planting.

Flowerbeds are authorized at installation main entrances and installation headquarters (i.e.

Wing HQ, Numbered AF, MAJCOM HQ).

All other beds are locally funded

Maintain Rock Beds As needed To maintain weed control on an as-needed basis only

Renovate Lawns Improved Grounds To match surrounding areas

The main purpose of lawn renovation is to replace or repair grass in improved areas to maintain good appearance on an as-needed-only basis. The preferred and most cost-effective method is by seed placement as soil conditions permit

Leaf Removal Not-to-exceed 6X per year Leaves shall be removed from improved areas no more than 6X per year

AF Grounds Maintenance Standards (Continued)

Maintain Surface Drainage Ditches in Unimproved areas

To provide erosion control and continuous free flow of water

Executed via Delivery Order

DV/Special Cuts As required All DV/Special cuts will be executed via a Delivery Order. DV and special cuts cover all cuts not encompassed or in excess of the improved and semi-improved standard.

Prune Trees As required for safety and security.

Pruning of trees for improved and semi-improved areas should only occur when posing a safety risk to personnel or facilities, or as part of a utility maintenance program. It is highly recommended that a company specializing in tree pruning be used.

Prune Shrubs To promote natural growth and health of plant

Pruning of shrubs for improved and semi-improved areas should occur as required for safety and security and to promote natural growth. When pruning, maintain the existing shape and form of the shrub.

Plant Trees/Shrubs/Flowerbeds As required

Planting initiatives shall be executed via a Delivery Order. Includes removal, disposal and replacement of planted shrubs. Planted shrubs will have a maintenance plan that follows watering, pruning, and insect/disease prevention to ensure survivability. Only low maintenance, indigenous shrubs/trees shall be acceptable candidates for planting

Installation of Irrigation Systems

In accordance with Energy Conservation plan

Prior to installation, system should be approved by applicable Operations Flight craftsmen and maintenance engineers to ensure operability, feasibility, energy conservation, and maintainability. All irrigation systems will be executed via a Delivery Order. Installation of irrigation systems is construction and is funded by MILCON if over the O&M statutory limitation, or with Restoration & Modernization funds, PE XXX76F.

Dead Tree Removal As required

Dead trees that pose potential safety hazards are to be immediately removed, once verified by quality assurance personnel. Trees that do not pose a safety hazard should normally be cleared on a 3-5 year cycle. It is highly recommended that a company specializing in tree removal be used

Air Force Integrated Solid Waste Management Standards

TASK / SERVICE STANDARD

Pickup - Refuse Dumpsters No less than weekly Pickup - Recycling Dumpsters No less than weekly Pickup - Garbage Dumpsters (Food Waste) Daily (When Facility Operational) Pickup - Organic Dumpsters (Green/Yard Waste) No less than weekly

Clean Refuse Dumpsters Maintain clean container when empty that doesn't present home for disease vectors

Clean Garbage Dumpsters (Food Waste) Same as above

Paint/Maintain Dumpsters (Primarily applicable to bases without enclosures for containers)

To maintain professional appearance

a) Patch holes larger than 2” x 2”

b) Perform corrosion control to prevent breakthrough; painting should match installation color scheme

c) Ensure all access doors are in good working condition

d) Ensure no visual cracking evident on fork mounts

Pickup - MFH Garbage (including dumpsters) (Only non-privatized) 1/wk

Pickup - MFH Recycling (QRP study driven) (Only non-privatized) 1/wk

Pickup - MFH Green/Yard Waste (Only non-privatized) 1/wk during growing season

PERIODIC SERCIVES

Unscheduled collection (storm/disaster debris, special events, etc.) 24 Hrs

Bulk waste item pick-up (MFH) (Only non-privatized) 8 per year

Notes:

1. Landfill tipping fees: Dedicated Contract Line Item Number (CLIN) to pass cost thru with no mark-ups

2. All recycling actions will be based on Environmental Qualified Recycling Program (QRP) business plan studies for the specific installation. Only need to recycle items that are economical to recycle per the study for that installation or are legally required.