Attachment_15_Contingency_Services.docx

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Base Maintenance
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W91QVN-18-R-0010
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This document outlines essential contractor services required for a base maintenance contract opportunity. Key services include customer service, emergency response within one to two hours for immediate threats to life or property, urgent work completion within seven days, routine work completion within 30 days, airfield lighting maintenance, petroleum and generator system operations and maintenance, plumbing and fire suppression system inspections, and electrical distribution inspections. The related solicitation is for base maintenance services and is identified as W91QVN-18-R-0010 issued by the Department of the Army Materiel Command Army Contracting Command. The required services indicate this is a base operations and maintenance contract with priorities for emergency response.

Attachment 15 - Contingency Services

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Attachment 15 dated 16 May 2018

Mission Essential Contractor Services

The Government has identified the following portions of the Performance Work Statement as essential contractor services in support of mission essential functions.

5.1.2.2. Customer Service. The Contractor shall establish a Customer Service office to receive customer work requests. Contractor employees shall engage customers in a polite, courteous manner and present a professional image at all times. The contractor shall educate customers on the work request process and is completely responsible for management of all customer work requests to completion and closeout once submitted by customers. Customers should need to notify the contractor only once. All follow-up action is the responsibility of the contractor. Follow up with customers to ensure facility problems are completed to the customer's satisfaction.

5.1.2.5.1. Emergency Work. Emergency Work includes any situation that is an immediate threat to life, property, environment, security, and/or mission in accordance with AFI32-1001. The performance standard for emergency work shall be on-site response within one (1) hour during normal hours and on-site response within two (2) hours during hours of operation other than normal with appropriate certified and licensed personnel capable to respond and mitigate the emergency as quickly as possible, not to exceed 24 hours. When emergency work is in progress and completion prior to normal hours is impossible, continue the work to a point of safe mitigation, regardless of the time required. Notify the BCE and/or COR promptly upon discovery of significant emergencies and provide periodic updates. Critical mission facilities shall be supported as first priority in the event of large scale service requirements, such as storm damage and wide scale power outages. For all emergency DSWs, contractor shall immediately notify QAI, COR, or BCE for work evaluation and approval to proceed. Labor and equipment costs for all emergency work shall be part of Firm Fixed Price (FFP) portion of this contract. The contractor shall use X007 Contractor Acquired Parts and Materials for materials used for emergency DSWs IAW paragraph 5.9.

5.1.2.5.1.1. The “Emergency” category shall only apply to those actions necessary to downgrade the situation to a lower category (i.e., shut off water on a leaking pipe servicing a non-essential area as opposed to a full repair, quickly securing the door at a non-critical point of entry as opposed to completing repairs on the broken handle, etc.). Once the immediate threat to life, property, environment, security, and/or mission is mitigated, the remaining repairs shall be completed as DSW. The categorization as an “emergency” work request will only be applied to the entire job if no possible downgrade actions exist. Provide notification to the customer on the status of the emergency call and response, i.e. “technician has been notified” and provide an estimated time of arrival. Work site shall be returned to a clean and safe condition upon completion of the emergency work even if continued DSW is scheduled to fully repair the affected areas.

5.1.2.5.2. Urgent work. Urgent work is defined as any situation that does not fit in the Emergency criteria but, if not corrected, could become an emergency. Respond to and complete, or order materials, within seven (7) days of identification of “Urgent” status. If materials are ordered, completion shall be within seven (7) days after receipt of materials. For all urgent work requests, contractor shall immediately notify QAI, COR, or BCE for work evaluation and approval to proceed. Labor and equipment costs for all urgent work shall be part of Firm Fixed Price (FFP) portion of this contract. The contractor shall use X007 Contractor Acquired Parts and Materials for materials used for urgent DSWs IAW paragraph 5.9.

5.1.2.5.2.1. As with Emergency work, the “Urgent” category shall only apply to those actions, if possible, necessary to downgrade the situation to a Routine requirement.

5.1.2.5.3. Routine work. Work that does not qualify as emergency or urgent is termed routine. Routine work shall be accomplished within thirty (30) days after identification of the requirement. If non-stock material is required, it shall be ordered within fourteen (14) days and the work shall be completed within thirty (30) days of receipt of the material. The Contractor shall not consolidate Routine DSWs in an effort to convert them into a M&R work order. Any request for conversion of a DSW into a M&R work order must be approved in advance by the chairman of the Work Order Review Board (WORB). All routine DSW request form shall be correctly filled out including estimated labor hour, required parts/materials, and cost prior to obtaining approval from COR or QAI. Coordinate Routine work request completion and inspection with the facility manager and COR or QAI. Labor and equipment costs for all routine work shall be part of Firm Fixed Price (FFP) portion of this contract. The contractor shall use X007 Contractor Acquired Parts and Materials for materials used for routine DSWs IAW paragraph 5.9.

5.2.3. Airfield lighting system shall support safe flight operations. The contractor shall maintain and repair airfield lighting IAW AFI 32-1044 and as supplemented by Federal Aviation Administration (FAA) circulars http://www.faa.gov/regulations_policies/advisory_circulars/index.cfm/go/document.list/parentTopicID/63. Airfield lighting system equipment status, inspections, maintenance activities, and repairs shall be documented on equipment logs.

5.2.4. Petroleum, Oil, and Lubricant (POL) Systems. Develop and implement an approved POL/Natural Gas Systems Management Program that complies with UFC 3-460-03, Maintenance of Petroleum Systems, and any other applicable guidance. Aviation, motor vehicle gasoline (MOGAS), and diesel fuel operation systems shall be operational, functional as designed, and comply with environmental and safety regulations. The contractor shall perform all POL Systems operations and maintenance in accordance with OSHA, AFOSH, American Petroleum Institute, Unified Facilities Criteria (UFC), National Electric Code (NEC), applicable 32-series AFIs, USFK Regulation 201-1, DoD 4715.05-G, and 40 CFR 280 and manufacturers’ recommendations. Inspect, test, and maintain under the RWP; operate and repair under the DSW accordingly. Maintain inspection/calibration records.

5.2.4.1. All contractor personnel shall be qualified on inspecting, testing, maintaining, operating and repairing fuel systems. Upon request and under Work Request M&R procedures, provide personnel and equipment to operate fuels systems and conduct petroleum product movement in support of Base Fuels Management and Defense Logistics Agency (DLA) activities. Contractor personnel shall wear appropriate Personal Protection Equipment (PPE) during fuel maintenance work. Properly mark all fuel facilities in English and Korean (Hangul) IAW industry standards; ensure warning and safety signs conform to OSHA standards.

5.2.4.2. Implement an approved inspection and testing schedule for all above ground and underground tank, piping and system components IAW UFC 3-460-03 and the NEC detailing annual, semi-annual, quarterly, monthly and periodic inspections and testing of fuel system and its components. Notify COR when deficiencies are found.

5.2.4.3. Inspect, maintain, and repair all electrical and static grounding, rail joints to ensure fuel off-loading areas are insulated from the main rail system, rail joint bonding to ensure all jumpers are intact at each joint.

5.2.4.5. Coordinate with COR, QAP, and base fuels management office/facility manager at least five calendar days prior to starting any work on petroleum systems to ensure COR has obtained written approval from HQ PACAF/CECI, Liquid Fuels Engineer, prior to any welding on petroleum facilities. Ensure there is no smoking, open flame, or conventional electric lighting in POL storage areas or within 50’ of any tank or fuel pipeline.

5.2.4.6. Identify fuel transfer operation procedures in 607 MMS Environmental plans and adhere to with applicable DODI, AFIs and 607 MMS Spill Prevention and Response, Aboveground Storage Container, and Underground Storage Tank Management plans.

5.2.4.7. All contractor personnel shall be trained on spill response and adhere to 607 MMS Spill Prevention and Response Plans and specified procedures. Notify the QAP, COR, 607 Materiel Maintenance Squadron (MMS) Civil Engineering Installation Environmental (CEIE), and ROKAF Fire Chief of significant fuel/oil spills and other hazardous conditions within twenty-four (24) hours. All spills/releases must be reported to the 607 MMS CEIE staff.

5.2.8. Generators. Operate, maintain, repair, and overhaul these systems IAW AFI 32-1062 and manufacturer’s recommendations. Load test emergency/back-up generators under actual/simulated load for a period identified by technical order (TO) standards monthly. If TOs are not published, the contractor shall refer to AFI 32-1062 and 32-1063 and load test generators over 200KW for 2 hours and load test generators less than 200KW for 1 hour. The contractor shall inform building occupants at least 24 hours prior to the test. Notify COR of all failures. Document equipment status, inspections, maintenance and repairs on equipment logs.

5.2.8.1. Compile data and complete reports for annual generator accounting IAW AFI 32-1063, Para. 1.7 (CDRL A013) Validate existing emergency generators against the functions authorized emergency power IAW UFC 3-520-01 Interior Electrical Systems. As mission requirements in facilities change and facilities either require or no longer require emergency power generators, validate the change and coordinate the requirement with the necessary notifications to the COR for approval.

5.2.10. Water Distribution Systems. Inspect all exterior water service valves and exercise all fire suppression system supply valves IAW UFC 3-600-02. All valve failures and leaks shall be repaired immediately by repair or replacement. Assign a Backflow Prevention Manager at each COB; all contracted personnel appointed as Backflow Prevention Managers shall be properly trained and certified. The contractor shall be responsible for maintaining certification. Identify, isolate, survey, record, and correct cross-connections and other potential sources of distribution system contamination with a program review conducted on a semi-annual basis. Manage a proactive backflow prevention program conducting a complete cross-connection survey at least annually. Document surveys on applicable forms including AF Form 843, 845, 848, and 844. Certified personnel shall properly test, install, maintain, and repair backflow prevention devices IAW AFPD 32-10, Installations and Facilities, AFI 32-7041, Water Quality Compliance, and AFI 32-1066 sections C and D. All cross-connection and backflow prevention testing results and repair records will be maintained.

5.2.12. Exterior Electrical Distribution Systems. Develop and implement an approved Electrical Distribution Management Program. Repair, maintain, and upgrade overhead and underground electrical distribution systems, substations, switching stations, electrical vaults, exterior lights, meters, low voltage electrical wiring, devices, and electrical equipment from point of origin to point of use IAW AFIs 32-1063, 32-1064, 32-1065, Air Force TOs, and National Electrical Code (NEC). Inspections, maintenance, and repairs shall be made by an NEC certified technician. Document electric equipment status, inspections, maintenance and repairs on equipment logs.

5.2.12.1. The contractor shall identify all critical electrical switchgears and connections that need to be scheduled for a thermo-graphic scan IAW manufacturers’ recommendations. A USAF Civil Engineer Maintenance Inspection and Repair Team (CEMIRT) will perform the scans. All deficiencies identified by the CEMIRT Team shall be corrected by the contractor.

5.2.12.2 Contractor shall perform inspection and maintenance for substations; annually for each substation IAW O&M manual, and stated in this clause. The subsections below cover basic inspection and maintenance requirements. The inspection is not limited to what is listed in the subsections (5.2.12.2.1. thru 5.2.12.2.7.) below. A copy of the Manual will be provided by the COR. Contractor shall develop detail inspection and maintenance plan reflecting every single requirement based on O&M manual, and this contract. Contractor’s plan shall be coordinated with COR and Electric shop to minimize power outage in case of power outage is required. The annual inspection and maintenance items which require power outage shall be performed in Apr, May or Oct. Detail schedule and location shall be determined by COR after base power outage process is coordinated. Contractor shall provide annual inspection report after the annual inspection work is finished. The report shall contain a list of parts needed to be repaired or replaced, and technical recommendations. The report shall be submitted within twenty (20) working days after the inspection.

5.2.12.2.1. General: Cleaning all equipment and facility, Report required part replacements, Replace damaged or worn out parts: parts shall be provided by government

5.2.12.2.2. 25KV/15KV Indoor Switchgear inspection and maintenance: Disassemble and assemble the cabinet, visual inspection and cleaning, Hipot Test, Precise measurement, functional test, lubrication

5.2.12.2.3. Protective Relay: Verifying the product hardware, cleaning the devices, trip battery check, power-up LED indicator status, Functional test.

5.2.12.2.4. Stationary Battery Charger & Batteries: Water topping as required, cleaning, washing ceramic plugs, battery room inspection, Battery system check.

5.2.12.2.5. Automatic Voltage Regulator: Functional test, check all connections for tightness, check all contacts for wear, check oil characteristics.

5.2.12.2.6. Main Transformer: Insulation oil test, insulation winding resistance, fan motor/oil pump motor(Insulation resistance and visual check), off circuit tap changer operation, bushing leaking or damage, protective relays: test and visual check, control panel and terminal box: operation check, insulation resistance, breather(visual check), external of transformer(visual check).

5.2.12.2.7. Underground Cable: Insulation resistance check, leakage current test, polarization Index test, tan delta test.

5.3.3. Plumbing Systems. Inspect, maintain, and repair building plumbing systems include all water distribution lines, sanitary sewage lines, roof drainage components, fire suppression systems, medical systems, distribution boxes, valves, piping, fittings, fixtures, gutters, gauges, vents, and roof jacks IAW AFI 32-1066 and Uniform Plumbing Code. Gutters and drains must be clear at all times.

5.3.3.1. Fire Suppression Systems. The contractor shall operate, repair, maintain, test, and inspect the fire suppression systems, pump house facilities, pumps, diesel, and electric motors, interior and exterior piping, below and aboveground piping, valves, pressure regulating valves and devices, pump control systems, and holding tank controls, equipment, and facilities IAW applicable publications and forms. Ensure the deluge pumps start immediately upon demand with 100% reliability. Inspect, test, maintain, repair, and document all repairs, tests, and maintenance on; wet, dry, deluge, pre-action, foam, antifreeze, halon, dry and wet chemical systems IAW the Unified Facilities Criteria (UFC) 3-600-02, dated 26 Sep 06. Fire suppression systems maintenance, repair and possible problems shall be coordinated through the 607 MMS Fire QAP and ROKAF fire department. The contractor shall maintain documentation of all inspections, functional checks, maintenance, and repair

5.4.1. Boiler and Unfired Pressure Vessels. The Contractor shall provide the necessary services, reports, supplies, and equipment to perform inspection of high pressure steam boilers (above 15 psig), high temperature hot water boilers (above 160 psig and/or 250 degrees F), associated expansion tanks, and unfired pressure vessels (above 15 psig) and jacketed steam kettles for all the collocated operating bases (COBs) by certified inspectors in accordance with AFI 32-1068 (CDRL A015). Boiler and unfired pressure vessel are listed in Appendix VI. Boiler inspections include types A-E and types VA-VD. Perform type VE inspections at the discretion of the Government and/or when, at the discretion of the inspector, an unfired pressure vessel is in a deteriorated condition and the shell thickness has thinned to a potentially unsafe level. Shell thickness measurements shall include, but are not be limited to, any suspect areas, areas of weld joints, and a minimum of half of the shell. Inspect new boilers upon being put into service; inspect used boilers or unfired pressure vessels upon completion of repair or reinstallation. Hydrostatic tests shall be performed on air receiver tanks when inspections and/or calculations indicate a condition which is questionable for the safety valve setting. Hydrostatic tests shall also be performed after a repair has been made to any pressure vessel which could affect its safety.

5.4.2. Water Treatment Plants. Develop and implement an approved Industrial Water Treatment Management Plan and submit to 607 MMS/CEIE within thirty (30) day of the contract award date (CDRL A016). The contractor shall operate and maintain water treatment plants and ensure distribution equipment are operated and maintained IAW USFK Regulation 201-1, manufacturers’ recommendations, warranties, and/or QAP/COR approved standard industrial equipment and product practices. Inspect, test, maintain, and repair water distribution systems on all USAF-owned and USAF-occupied facilities on ROKAF IAW AFIs 32-1067 and 32-7041; collect and submit water samples in accordance with USFK REG 201-1, and as directed by MDG Bioenvironmental Engineering. Provide potable water IAW USFK Regulation 201-1, and AFIs 32-1067 and 32-7041 (CDRL A017). Develop and implement a distribution system unilateral water line flushing program for USFK exclusive use distribution components. Implement and maintain security precautions and other measures IAW AF Policy Directive (AFPD) 10-24, Air Force Critical Infrastructure Protection (1 December 1999) and DoD Directive 5160.54, Critical Asset Assurance Program (CAAP) and AFI 32-1067, Water Systems, and as directed by MDG Bioenvironmental Engineering. Report suspected unsafe potable water containing elements outside of established standards to the COR/QAP immediately. Document and record equipment status, inspections, maintenance activities, and repairs on equipment logs.

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