Attachment_2_Annex-PRS.docx

Annex - Performance Requirements Summary (PRS)

· A monthly schedule of recurring work and preventive maintenance shall be made available to the COR. (1 time / month)

· The contractor shall prepare work/maintenance job plans for existing functions, and equipment and when new equipment is installed, or existing equipment is replaced. The job plans shall be IAW best practices, maintenance specifications detailed in equipment O&M manuals, RS Means Facilities and Maintenance Manual, or equivalent ROK industry standards. (1 time / month)

· All completed recurring work or preventive maintenance including the dates performed and resources consumed shall be documented in the work management systems. (Daily)

· 100% of recurring work and preventive maintenance is placed on a schedule which is available to the COR.

· 100% of recurring work and preventive maintenance job plans shall accurately reflect work requirements for the individual function, equipment, system, or facility.

· The contractor shall identify and correct all work considered routine direct scheduled work (DSW); submit an AF Form 332 for all other items identified. (Routine)

· 90% of all facilities identified in Appendix II are updated after conducting annual facility surveys

· 90% of identified work during facility surveys is input in ADP system for execution or planning.

· Help customer with work request process in accordance with Air Force Pamphlet 32-1004, Volume 3, 1 Sep 1998 Working in the Operations Flight-Facility Maintenance. (50 times per month)

· Provide a single point of contact for customers to request services and request information. (Maintain POC current)

· Receive work requests for routine, emergency, and urgent facilities repair requests, or other services specified in this solicitation. (7,200/Year)

· Update customers on the status of their work requests. (50 times per month)

· Respond to other customer questions. Requests for customer service may be received via telephone, electronically, in writing, or in person. (50 times per month)

· No more than 2 incorrectly submitted AF Form 332 per month.

· The work reception shall be operated and attended during standard working hours.

· Customers shall receive the service/work order number or a response to questions within 15 minutes of receipt.

· No more than 2 customer complaints per month about work reception.

· All unscheduled work completed IAW 5.1.2.5. Work Categories.

· The contractor shall input and update status of all work requests with associated cost data (Daily)

· The contractor shall track all material costs to include where material was used/installed (1 time / month)

· The contractor shall record and document in the ADP system the status of all project work performed by in-house personnel and contract. (Daily)

· 90% of work requests, scheduled work, and work orders shall accurately reflect current status.

· Summary report of in progress and completed work provided by 1st work day of the following week.

· Actual expenditures of resources shall be recorded and reported by 1st work day of the following month.

· The contractor shall submit AF Form 3000, Material Approval Submittal, with all AF Form 332, Base Civil Engineer Work Request, prior to obtaining approval from the COR and/or Base Civil Engineer (BCE)

· 100% of work requests shall be validated by the Quality Assurance Inspector (QAI)

· 90% of all AF Form 3000s are submitted for review and approval prior to execution of work orders.

· All unscheduled work completed IAW 5.1.2.5. Work Categories.

· The contractor shall mitigate the emergency as quickly as possible, not to exceed 24 hours. (As required)

· The contractor shall notify the BCE and/or COR promptly upon discovery of significant emergencies and provide periodic updates. (As required)

· Zero (0) discrepancy is allowed for on-site response time specified in the PWS

· Zero (0) discrepancy is allowed for mitigation period.

· BCE and/or COR is notified of the emergency within 1 hour during normal duty hours and within 2 hours during other than normal duty hours.

· The contractor shall immediately notify QAI, COR, or BCE for work evaluation and approval to proceed. (As required)

· 100% of all urgent work requests shall be completed within 7 days of receipt.

· 100% of all urgent work requests shall be evaluated by QAI, COR, or BCE for approval prior to execution

· If non-stock material is required, the contractor shall order materials within fourteen (14) days after identification of the requirement and shall complete the work within thirty (30) days of receipt of the material. (As required)

· 90% of all scheduled routine works are completed within thirty (30) days of the work request.

· 90% of all scheduled routine works that were awaiting parts are completed within thirty (30) days of the receipt of the materials.

· Any M&R request that cannot be executed within the specified timeframe established in the PWS shall be notified to facility managers and QAI. (Daily)

· All coordination action shall be accomplished no later than 48 hours prior to work execution.

· Delay in 90% of scheduled M&R work without prior notification is not acceptable.

· All clearance requests in ROKAF-owned area shall be coordinated with ROKAF Civil Engineering personnel. (As requested)

· The contractor shall identify any and all areas scheduled for work that have USAF-owned utility lines/systems present or near the site using standard color-coded marking system. (As requested)

· The contractor shall suspend operations if hazards and/or deficiencies are identified and immediately notify the QAI or Base Civil Engineer (BCE). (As required)

· All AF Form 103 submitted by requestors shall be 100% error-free.

· All clearance requests for ROKAF-owned area shall be coordinated with ROKAF Civil Engineering prior to scheduled work start date.

· All markings of USAF utility line/systems shall be clearly marked on the drawings and shall be error-free.

· The contractor shall submit DD Form 1343, Transfer and Acceptance of Military Real Property, to the COR for capitalization for all M&R work exceeding W20,000,000. (As required)

· 90% of all facility work history data (facility status, inspections, M&R, and warranty/guarantee) shall be current in ADP system.

· 100% of DD Form 1354 shall be submitted to the COR for capitalization.

1. The contractor shall ensure open drainage ditches and swales shall not impede storm water flow or foster pest breeding habitats. (1 time / week)

1. 90% of the inspected storm drainage system shall be free of debris and vegetation.

1. 90% of inspected open drainage ditched and swales shall not impede storm water flow or foster pest breeding habitats.

1. The contractor shall prevent any form of vegetation from growing in cracks and joints of the pavement. (1 time / semi-annual)

1. The contractor shall repair damaged cracks, spalls, and joints of pavement. (1 time / semi-annual)

1. The contractor shall repair broken sidewalks. (1 time / semi-annual)

1. Airfield pavement shall be free of FOD 100% of the time.

1. 100% of the damaged pavement joint, cracks, and spalls on airfield shall be repaired.

1. 80% of the pavement shall be free of vegetation growing in cracks and joints of pavement.

1. 80% of the damaged pavement joint, cracks, and spalls shall be repaired.

1. 80% of broken sidewalks shall be repaired.

1. The contractor shall perform inspection and testing for all above ground and underground piping and fuel system, and its components. (Annual, semi-annual, quarterly, and monthly)

1. The contractor shall coordinate with COR, QAI, and base fuels office/facility manager at least five (5) calendar days prior to starting any work on petroleum systems. (As required) 1.

1. 100% of the contractor personnel during fuel maintenance work shall wear appropriate PPE.

1. 90% of scheduled periodic testing and inspection.

1. 100% of all petroleum system maintenance and repair work is coordinated 5 calendar days prior to starting the work.

1. The contractor shall submit work request to repair cathodic protection system if the system requires repair. (As required)

1. 90% of cathodic protection system shall operate at normal condition.

1. Work requests are planned and submitted for review and approval by the COR on time.

1. The contractor shall operate and maintain observation wells. Take water/fuel level probe readings weekly and flush out of well screens when water is present or as required.

1. The contractor shall inspect, maintain, and repair vapor detectors to ensure proper operation. The contractor shall respond to the affected site after being notified by the ROKAF fire department.

1. Tanks do not overflow and system operates properly

1. 90% of well screens are flushed out when water is present or as required

1. Respond within one (1) hour during duty hours and two (2) hours during non-duty hours.

1. The contractor shall develop plans to install required new meters. (As required)

1. The contractor shall provide as-required updates and analysis if unusual utility consumption data is detected. (As required)

1. The consumption report is submitted to the 607 MMS energy manager and the COR on time

1. The installation plan shall include at least 90% of facilities at COBs

1. Monthly utility consumption report shall include special analysis report if required.

1. The contractor shall submit inventory of emergency generators. (1 time / Annual)

1. Applicable TOs shall be available on site 100% during load test.

1. Annual inventory shall be 100% accurate.

1. The certified backflow prevention manager shall identify, isolate, survey, record, and correct cross-connections and other potential sources of distribution system contamination. (1 time / semi-annual)

1. All documentation of training and certification is available.

1. Semi-annual program review results are documented and kept on file.

1. All work performed in accordance with best commercial practices.

1. The contractor shall perform corrosion control on all existing fencing to prevent further damage.

1. The contractor shall inspect fence line, remove weeds, and accumulation of tumble weeds and debris in all fence areas of the installation

1. Zero (0) security incident due to poor maintenance of fencing.

1. 90% of all fencing shall be rust-free.

1. 90% of all fenced areas are free of weeds and debris.

1. The contractor shall perform PMI for fire and intrusion detection/alarm systems. (As required)

1. 95% completion rates for facilities, RPIE, and infrastructure system.

1. 100% completion rates for fire and intrusion detection/alarm systems.

1. NFPA Standards 17 and 17A shall be adhered to when performing this task

1. The contractor shall perform preventive maintenance and inspections of fire suppression systems. If, during performance of the preventive maintenance, a repair is required, the contractor shall request an urgent job order to BCE and/or COR and perform the repair IAW the priority of the job order.

1. 90% of repair work requests are validated and submitted to COR within required 5.1.2.5. Work Categories timeframes.

1. All preventive maintenance is scheduled and performed as scheduled within 30 days from the scheduled start date.

1. The contractor shall identify any required repair and shall establish appropriate service orders to accomplish and document the repair.

1. Place all systems into operation within 3 workdays of notification from the Government that the heating/cooling season has begun. Notification of cooling/heating season shall be notified by the Government. (2 times / year)

1. The contractor shall inspect and monitor the steam distribution system and check for steam or condensate leaks. The contractor shall open job orders or work orders (as applicable) to identify and control the repair of the steam or condensate lines.

1. 100% of scheduled/unscheduled maintenance and repair records are maintained.

1. All repair requirements are identified and work orders established to complete the repair IAW5.1.2.5. Work Categories .

1. All heating/cooling equipment is operational or shut down by the specified date.

1. The steam distribution system and condensate return system have no leaks.

1. The contractor shall perform an inspection and overhaul of all boilers and heating system equipment during the summer months when the equipment is not in operations. All required repairs shall be identified to the COR. (1 time / year)

1. The contractor shall respond to work that requires planned work orders to perform the repair.

1. The inspection of all boilers are scheduled and completed as scheduled but within 30 days.

1. Requests for work orders shall be reviewed and accepted by the Government.

1. All work performed in accordance with best commercial practices.

1. The contractor shall respond to roof repair service orders.

1. All job/work orders are responded to and completed IAW the priority.

1. The contractor shall perform the fire alarm systems test and inspection IAW RWP approved by the Government. If, during performance of the preventive maintenance, a repair is required, the contractor shall open an urgent job order request for approval and perform the repair IAW the priority of the job order.

1. All preventive maintenance is scheduled and performed as scheduled but within 30 days.

1. The contractor shall document equipment status operations, inspections, maintenance and repairs on equipment logs.

1. 90% of systems and components in HAS/hangar/overhead doors are operational.

1. 90% of records on equipment logs are accurate and updated.

1. The contractor shall maintain and repair revetments.

1. 90% of all force protection devices are operational.

1. 90% of revetments shall be free of corrosion and show no structural failure.

1. Implement and maintain a key control program and perform inventory of the key control log (1 time)

1. Duplicate keys IAW key control program

1. Replace or create keys for padlocks under the contractor’s control.

1. Maintain doors, containers, and vault equipment in a serviceable condition.

1. Change combinations of classified containers and vaults. (As required)

1. Provide emergency service for all lock systems, safes, and vaults 24 hours per day, 7 days per week.

1. Maintain summary workload data regarding non-BMC combination changes, key control, and locksmith service.

1. Repaired lock works and provides same level of security.

1. All job orders are responded to and completed IAW the priority.

1. Key control is maintained IAW key control program.

1. The contractor shall perform boiler inspections including types A-E and types VA-VD. Perform type VE inspections at the discretion of the Government and/or the inspector. (48 HPVs / year)

1. The contractor shall perform inventory of all HPVs at COBs (1 time / year)

1. Annual HPV inspection shall be conducted and inspection reports shall be submitted to the COR.

1. 100% annual HPV inventory shall be conducted

1. The contractor shall inspect and clean the interior of water tanks bi-annually. (2 times / year)

1. The contractor shall remove foreign materials and sludge from septic tanks and manholes. (66 hours / month)

1. The contractor shall drain water from oil/water separators, skim oil, and remove sludge. (1 time / month)

1. The contractor shall check oil/water separator for damage, cracks, seepage, or leakage and initiate job order to repair the problem. (As required)

1. The contractor shall clean grease traps quarterly. (4 times / year)

1. Repair requirements are responded to and completed IAW the priority requirements. Repairs completed to meet work standards.

1. Work is scheduled and performed as scheduled within 30 days

1. 90% of septic tanks and manholes are free of foreign materials and sludge.

1. 90% of oil/water separators are operational and free of oil and sludge.

1. Repair requirements are responded to and completed IAW the priority requirements. Repairs completed to meet work standards.

1. Grease traps are cleaned as specified.

1. No visible dirt

1. Supplies for restrooms must be stocked at all times

1. Trash receptacles shall never appear full or dirty

1. Mirrors and glass surfaces shall appear clean and streak-free

1. No more than one (1) complaints from occupants of each facility per month

1. The contractor shall provide the Grounds Management Plan to the BCE no later than thirty (30) days after the start of the first performance period.

1. The contractor shall inspect and fill pot holes quarterly on all USAF roads. Repair material shall match the surface being repaired. (4 times / year)

1. The contractor shall provide traffic control during road repair projects to maintain safety. (As required)

1. The contractor shall repair and overlay road surfaces with asphalt as directed by work orders

1. Complete plan is submitted on time.

1. No more than 1 customer complaint per quarter

1. No more than 1 customer complaint during each road repair project

1. Requests for work order is responded to on a timely basis, completed IAW the work order, reviewed and accepted by the Government

5.5.2.1.

1. The contractor shall provide semi-improved grounds maintenance as indicated in Appendix I-4. (As required)

1. The contractor shall provide unimproved grounds maintenance as indicated in Appendix I-4. (1 time / year)

1. The contractor shall edge sidewalks, driveways, street edges, curbs, and other hard surfaced areas located within the improved grounds

1. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots, bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds.

1. The contractor shall police up all streets, gates, pads, playgrounds, parks, parking lots, temporary lodging facilities, and common areas.

1. 90% of improved grounds shall be maintained at a height between two (2) and four (4) inches and be uniform in appearance

1. 90% of semi-improved grounds shall be maintained at a height between four (4) and Ten (10) inches and be uniform in appearance

1. 90% of unimproved grounds shall not exceed fourteen (14) inches.

1. 90% of edge grass and vegetation on improved grounds shall be cut back no more than a half (1/2) inch from the surface edge, maintaining an even contour with the edged surface and uniform in appearance.

1. 90% trimmed area shall match surrounding area grass height.

1. 90% of natural debris and man-made debris are removed.

1. The contractor shall use snow removal equipment on airfield surfaces but shall not allow any metal contact with airfield surfaces.

1. The contractor shall ensure all priority 1 and 2 areas are clear of snow within four (4) hours after the snowfall stops.

1. The contractor shall have priority 3 areas cleared within forty-eight (48) hours after the snowfall stops.

1. Removal of snow and ice plan is accepted by the Government

1. Zero (0) discrepancy of snow removal equipment’s metal contact with airfield surfaces

1. No more than 2 customer complaints on snow removal per month

1. No more than two (2) inches of snow accumulation for priority 1 area

1. No more than five (5) inches of snow accumulation for priority 2 area

1. The contractor shall properly dispose of dead/dying animals found in USAF occupied facilities

1. The contractor shall perform periodic rodent, insects (arthropods) inspections in facilities.

1. The contractor shall treat areas with infestations or entrap in areas of infestations

1. The contractor shall respond to work requests generated by facility managers on pest infestations treatment

1. The contractor shall maintain a treatment log, to include type of treatment, number of treatments, and description of the area treated. (1 time /day)

1. The contractor shall provide all chemicals and use only chemicals approved by regulation or an authorized government agency.

1. Animals are kept within 25 feet from buildings

1. Dead/dying animals are properly disposed of within one (1) duty day.

1. No pest infestations are left untreated

1. Work requests are responded to and completed within required timeframes.

1. Logs are accurate and complete

1. All chemicals used shall be approved by 607 MMS CEAN (Environmental Element) prior to commencement of work

1. The environmental managers shall attend Cross Functional Team (CFT) Meetings. (As required)

1. All environmental manager appointment letters & UEC training completion certificate are submitted to the COR.

1. 90% attendance in CFT meetings.

1. The contractor shall conduct environmental compliance inspections and submit written record of those inspections to the QAP, 607 MMS/CEAN, or authorized Government representative. (4 times / year)

1. The contractor shall maintain all environmental records, paper, and electronic copies, separately from other documents.

1. The contractor shall comply with all existing laws and regulations specified in the PWS

1. The contractor shall report spills or release into the environment to 607 MMS/CEAN and the COR

1. The contractor shall maintain Material Safety Data Sheets (MSDS) for all materials used by the contractor or sub-contractors

1. The contractor shall provide Environmental Plan within 30 days of the contract award

1. 100% of inspection records are submitted on time

1. 90% of all environmental documentations are accurately maintained

1. No violation of applicable laws and regulations

1. Incident is notified to 607 MMS/CEAN and/or the COR within one (1) hour of spill or release

1. 100% of MSDSs are maintained and updated for all chemicals being used

1. Environmental plan is submitted on time and accepted by the Government

1. The contractor shall track, correct, and report Environmental Management System discrepancies and non-compliant conditions

1. 90% of corrective action plans are submitted to the Government within fifteen (15) calendar days of notification by the COR

1. 90% of non-compliant conditions are reported to 607 MMS/CEAN and/or the COR within seven (7) days of finding

1. The contractor shall perform sanitary sewage collection from buildings not connected to a wastewater collection system

1. The contractor shall document equipment status, inspections, maintenance and repairs on equipment logs for a monthly submittal. (1 time / month)

1. All wastewater systems are operational

1. 90% of facilities not connected to a wastewater collection system are maintained

1. Complete monthly logs are submitted to the COR on time

1. The contractor shall wear the proper PPE during spills

1. The contractor shall report hazardous substance spills to 607 MMS/CEAN and the COR and submit a spill report.

1. Spill prevention equipment shall be operational at all time

1. No personnel injury/mishap due to improper wear of PPE

1. 100% of spill reports are received within 24 hours

1. The contractor shall maintain current inventories of all USTs and ASTs at all COBs, to include tanks that are temporary, in-service, and those that are “Out of Service”

1. 90% of compliance/non-compliance conditions are identified

1. Maintain current inventories at 100% accuracy

1. The contractor shall document all training and education of AF Form 55 or equivalent form

1. The contractor shall appoint environmental managers on each COB

1. 100% of contractors complete EMS training within 30 calendar days of arrival.

1. 90% of completed training records on AF Form 55

1. 100% of Environmental Manager appointment letters are established and approved

1. The contractor shall provide Computer Aided Drafting (CAD) support to include, but not limited to, preparing drawings for work orders. (As required)

1. 90% of scope of work and specifications are incorporated in the drawings

1. 100% drawings reproduction requests are delivered within two calendar days upon request

1. The contractor shall use CAD to maintain and update “As-Built” drawings, Base Comprehensive Plan (BCP) maps including utilities maps.

1. 90% of drawings shall be maintained with the latest, not older than two (2) years, version of CAD format software

1. 90% of “As-Built” drawings are updated as needed

1. The Quality standard/Performance Threshold(PRS) used to measure successful completion of each task.

1. The lot size that will be used to measure the performance of the task.

1. The timeliness standard based on PRS Table to each measurable requirement.

1. Surveillance method that will be used to evaluate the work.

1. Documentation of the results of the surveillance.

1. 100% inspection