A21_W91QVN16R0126.doc

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HOUSEKEEPING SERVICE FOR KUNSAN MEDICAL GROUP
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W91QVN16R0126
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SOLICITATION FOR KUNSAN HOUSEKEEPING SERVICE

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Section SF 30 - BLOCK 14 CONTINUATION PAGE

GENERAL NOTICE

All sources may submit a proposal or quote as applicable. However, the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA) does not permit the U.S. Government to grant Invited Contractor or Technical Representative Status to any offeror for this requirement. All sources submitting a proposal or quote, as applicable, including U.S. source, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea must submit adequate verification in its initial proposal or quote that it has the requisite business licenses directly from the ROK Government to perform the contract and the capacity to conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. If the initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award. Whether an offeror demonstrates this authorization and capacity shall be determined by the Contracting Officer.

Contract Period*:

Base Year:

30 September 2016 - 29 September 2017 (CLINs 0001 - 0007)

1st Option:

30 September 2017 - 29 September 2018 (CLINs 1001 - 1007)

2nd Option:

30 September 2018 - 29 September 2019 (CLINs 2001 - 2007)

3rd Option:

30 September 2019 - 29 September 2020 (CLINs 3001 - 3007)

4th Option:

30 September 2020 - 29 September 2021 (CLINs 4001 - 4007)

*The period of performance is subject to change depending on actual

Section SF 1449 - CONTINUATION SHEET

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

FFP

In accordance with Performance Work Statement (PWS), Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 5 days per week

Period of Performance: 30 Sep 2016 through 29 Sep 2017

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per week.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per month

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
4
Quarter

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 4 x per year.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
7,100
Square Foot

Carpet Shampooing

REQUIREMENT PORTION IAW PWS, Para 4. Specific Tasks and Standards.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Job

Contractor Manpower Reporting (CMR)

The Department of Army requires Contractor Manpower Reporting (CMR) by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 7.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

Estimated War Hazard losses is Zero

Do not propose for this CLIN.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

In accordance with Performance Work Statement (PWS), Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 5 days per week

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per week.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per month

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
4
Quarter

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 4 x per year.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
7,100
Square Foot

Carpet Shampooing

REQUIREMENT PORTION IAW PWS, Para 4. Specific Tasks and Standards.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Job

Contractor Manpower Reporting (CMR)

The Department of Army requires Contractor Manpower Reporting (CMR) by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 7.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

Estimated War Hazard losses is Zero

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

In accordance with Performance Work Statement (PWS), Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 5 days per week

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per week.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per month

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
4
Quarter

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 4 x per year.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
7,100
Square Foot

Carpet Shampooing

REQUIREMENT PORTION IAW PWS, Para 4. Specific Tasks and Standards.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Job

Contractor Manpower Reporting (CMR)

The Department of Army requires Contractor Manpower Reporting (CMR) by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 7.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

Estimated War Hazard losses is Zero

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

In accordance with Performance Work Statement (PWS), Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 5 days per week

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per week.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per month

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
4
Quarter

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 4 x per year.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
7,100
Square Foot

Carpet Shampooing

REQUIREMENT PORTION IAW PWS, Para 4. Specific Tasks and Standards.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Job

Contractor Manpower Reporting (CMR)

The Department of Army requires Contractor Manpower Reporting (CMR) by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 7.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

Estimated War Hazard losses is Zero

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

In accordance with Performance Work Statement (PWS), Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 5 days per week

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per week.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 1 x per month

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
4
Quarter

Janitorial Service

IAW PWS, Para 4. Specific Tasks and Standards and Exhibit's A, B, C and D.

Frequency: 4 x per year.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
7,100
Square Foot

Carpet Shampooing

REQUIREMENT PORTION IAW PWS, Para 4. Specific Tasks and Standards.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Job

Contractor Manpower Reporting (CMR)

The Department of Army requires Contractor Manpower Reporting (CMR) by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 7.

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

Estimated War Hazard losses is Zero

NET AMT

PERFORMANCE WORK STATEMENT (PWS)

HOUSEKEEPING SERVICES, 8th MEDICAL GROUP

KUNSAN AIR BASE, KOREA

1. General Requirements

1.1. Scope of Work. This contract is for non-personal services. The Contractor shall furnish all management, labor, supervision, training, transportation, equipment and materials (except as specified herein as Government furnished) to provide complete medical clinic housekeeping services and regulated medical waste at Bldg 405 and 409, 8th Medical Group. This includes the aseptic cleaning, protection, and beautification of all rooms and areas to maintain a level of asepsis commensurate with the use of the facility, rooms, and areas. Further, this requires horizontal services be wiped down with a phenolic disinfectant solution to destroy surface borne pathogens and keep them from spreading throughout the facility thru the Heating Ventilation and Air Conditioning (HVAC) systems to limit Nosocomial infections.

1.2. Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager (CM). The CM shall have full authority to act for the contractor on the installation at all times during the performance of the work in order to comply with all requirements of this contract. The CM shall have at least two (2) years of satisfactory experience as a CM in performing the aseptic housekeeping services within the last five (5) years. The CM shall have an adequate knowledge of the proper procedure for using chemicals, safety procedures, tools, and equipment necessary to complete assigned tasks. The CM shall be available between 08:00 a.m. and 05:00 p.m. Monday through Friday within one (1) hour of notification to meet on the installation with the KO or COR to discuss problem areas except U.S. holidays, or when the Government facility is closed for federal holidays or administrative reasons.

1.2.1. Personnel working on this contract shall have the ability at an intermediate level of daily conversing in, being understood and understand English as exemplified in their written and verbal skills in their functional duties in the performance of services as required by this contract. If the Government, at its sole discretion, determines that the language skills of a Contractor employee does not meet the language proficiency skills required of the position, the Government reserves the right to require the Contractor to provide a new Contract employee that does possess the required language proficiency skills required of the position, at no additional cost to the Government.

1.2.2. The CM shall have a current and valid Annual Hygiene Training Certificate (위생교육필증) issued by Korean Facility Hygiene Management Association (한국건물위생관리협회).

1.3. Contractor personnel shall present a neat appearance and must be recognizable as an employee of the Contractor. This may be accomplished by wearing distinctive clothing bearing the name of the company, or by wearing appropriate badges or identification tags, which contain the company name. The Contractor is responsible for providing housekeeper employees with these items.

1.3.1. Contractor personnel shall wear closed toed shoes while on duty. The Contractor staff shall not wear sandals, slippers or open toe shoes.

1.3.2. The Contractor shall ensure housekeeping personnel wear the Medical Treatment Facility (MTF) identification badge provided by the Government. The badge will be either attached to the collar of each housekeeper’s top/shirt by a clip or be on a lanyard. The badge will be face up at all times and clearly visible for identification purposes. This badge remains Government property and shall be returned upon contract completion or at the time an employee clears the MTF. The Government reserves the right to confiscate any Contractor employee’s badge. The Contractor shall ensure the return of the badge within 3 duty days of an employee’s removal.

1.3.3. Contractor Personnel Roster. The Contractor shall have a written personnel roster that shall be maintained current and that includes at a minimum the name of the employee and job assignment. The COR shall be furnished the original roster and all changes thereafter. Employees not listed shall not be allowed to work in the MTF.

1.4. Health Requirements

1.4.1. The Contractor shall be responsible for ensuring its employees meet all health requirements with the MTF’s employee health policies and regulations under this contract at no additional cost to the Government.

1.4.2. The Contractor is responsible for reporting (to the appropriate MTF staff member) all information necessary to assure medical records can be maintained in compliance with The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), and Centers for Disease Control (CDC) and Prevention employee health records requirements.

1.4.3. The MTF will provide emergency treatment to prevent loss of life, limb, or prevent undue suffering to the Contractor’s employees working at the MTF. The Contractor shall pay for medical services provided in accordance with current policies regarding civilian emergencies for Government/Contractor personnel. Required medical examinations and treatment for all job related injuries or illness shall be the responsibility of the Contractor.

1.4.4. The Contractor employees who have accidental percutaneous (needle stick), ocular or mucous membrane exposure to blood or other body fluids will receive initial treatment at the MTF in accordance with MTF policy. The Contractor shall be responsible for payment of follow-up treatment/monitoring of the employee.

1.4.5. The Contractor shall responsible for assuring that all personnel report to the appropriate physician to receive the pre-employment examinations and immunizations prescribed by the MTF. Also, as a condition of employment, OSHA requires that all contract employees who will have occupational exposure to blood or body fluids, or other potentially infectious materials, shall receive Hepatitis B vaccine, sign an informed voluntary declination, or have documented immunity to Hepatitis B infection. Employees who sign declinations may change their minds at any time and receive the Hepatitis B vaccine without penalty.

1.4.6. The MTF may take nose and throat cultures from Contractor personnel when required by the Infection Prevention and Control Function (ICF).

1.4.7. The MTF may designate that an employee is medically unfit. When an employee has been found medically unfit for working in the facility, he/she will be sent home. The employee cannot return to work until reexamined and given permission to return by the appropriate MTF physician.

1.5. Training and Training Records

1.5.1. Training

1.5.1.1. The prescribed training is the responsibility of the Contractor. The following trainings are mandatory for compliance with health care accreditation standards:

Required Training
Attendee
OPR
Frequency
Length of Training
Safety Briefing
All contractor
Facility Management
Every year
30 minutes
Fire Safety and Drill
All contractor
Facility Management
Every year
1 hour
Job Safety Training Outline (JSTO)
All contractor
Education and Training
Every 2 years
1 hour
Hazardous Communication (HAZCOM)
Contract Manager (CM)
Facility Management
Every 3 years
1 hour
Infection Control
All contractor
Education and Training
annually
1 hour
Cardiopulmonary ResuscitationCPR
All contractor
Education and Training
Every 2 years
4 hours
Hospital Aseptic Management System (HAMS) training
All contractor
Facility Management
Initial
2 hours
Iwatch training
All contractor
Web –site training
Initial

1.5.1.2. Training of Contractor employees shall completed within two (2) weeks prior to the start of work for all employees who have never received Hospital Aseptic Management System (HAMS) initial intensive training. Employees who have had previous HAMS training shall complete this training within two (2) weeks after starting work. The following topics shall be included:

1.5.1.2.1. A general orientation of basic bacteriological concepts, infection control, and standard precautions, relating duty functions to these areas and the requirements of this PWS.

1.5.1.2.2. Complete instruction on obtaining, use, and care of supplies and equipment, and selection and measurement of proper cleaning chemicals.

1.5.1.2.3. Duties of each employee and techniques for measuring quality of work performance to include evaluation of cleaning effectiveness.

1.5.1.2.4. Familiarization with applicable Federal, local, MTF, and base regulations and policies to include fire prevention, ground safety, employee health, standard precautions, exposure control plan, personal protective equipment (PPE), tuberculosis, respiratory protection plan, and appropriate disaster plans.

1.5.1.2.5. The role of housekeeping in the health facility and its effect on the health and well-being of patients.

1.5.1.2.6. Techniques for cleaning the maximum asepsis areas such as treatment rooms, central sterile supply, etc.

1.5.1.2.7. Employee personal hygiene.

1.5.1.2.8. Adherence to all work schedules.

1.5.1.2.9. Documentation of completion of scheduled work assignments.

1.5.1.2.10. Patient/Personnel relations.

1.5.1.2.11. Regulated medical waste, including information on waste categories and waste disposal procedures.

1.5.1.2.12. Hazard communication, including location and access to the Safety Data Sheet (SDS) file for products used by the Contractor and Government personnel, a work area hazardous chemical inventory, and Standard Operating Procedures (SOPs) or Operating Instructions (OIs) governing non-routine tasks involving hazardous materials.

1.5.1.2.13. Familiarization with all technical and procedural manuals provided as part of the Medical Facility Adapted Manual (MFAM).

1.5.1.3. All Contractor employees shall attend initial medical group orientation and annual training requirements. This training will be scheduled and conducted by the MTF. All Contractor employees will be required to in-process through the Education and Training office within the first 2 duty days of their arrival at the MTF, initial training will be scheduled at that time. The training will cover emergency response procedures (fire, typhoon, etc.) infection control, patient privacy, and other topics as required by regulatory and accrediting agencies. The Contractor will conduct a work center orientation checklist within 30 days for each employee and document the training.

1.5.1.4. Each Contractor employee shall receive recurring and developmental training throughout the contract period. Training shall include a review of select topics in the initial training program.

1.5.1.4.1. Developmental training of the work force (continuing education) shall be provided, at a minimum of once a month. Annually, it shall include a review of each of the topics in the initial training program. Also included is annual training in occupational exposure to bodily fluid contaminants. It shall provide for training to correct deficiencies in individual performance found and documented as a result of the Contractor’s Quality Control Plan (QCP), the Government’s Quality Assurance/Improvement Program, or supervisory review.

1.5.1.4.2. At the request of Contractor, the COR will schedule a suitable training area within the MTF. All training shall be accomplished with the point of contact or alternate identified as required in para. 1.2.1.1. in attendance. The ICC Members, and/or the COR may attend these sessions to participate and/or observe.

1.5.1.5. Antiterrorism and Operations Security:

1.5.1.5.1. AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 14 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO.

1.5.1.5.2. Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Air Force controlled installation, facility, or area. Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.1.5.3. iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training result shall be reported to the COR within 30 calendar days of contract award and the training for new employees commencing performance shall be reported to the COR when the contractor submit the post pass request for new employees.

1.5.2. Training Records

1.5.2.1. Records of all Contractor employees training shall be maintained by the point of contact or alternate identified as required in para. 1.2.1.1. and made available to the COR upon request.

1.5.2.2. The Contractor’s point of contact or alternate is responsible for maintaining and documenting all training requirements identified under para. 1.5.1. in a two-part folder for each employee. The folder will also contain a position description, performance standards, skill competencies checklist for each employee, and any additional training conducted by the Contractor.

1.5.2.2.3. This two-part folder will be subject to review by the Education and Training office to ensure compliance with contract and healthcare accreditation standards.

1.6. Building Security and Key Control

1.6.1. The Contractor shall maintain building security and control keys issued by the Government.

1.6.2. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys/key cards issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key/key card control that is included in the QCP. Procedures should include turn-in of any issued keys/key cards by personnel who no longer need access to locked areas. The Contractor employees shall not allow anyone to use any key/key card in their possession. They shall not open locked rooms or areas to permit entrance by persons other than Contractor employees performing assigned duties. All rooms/areas unlocked for cleaning shall not be left unattended during the cleaning process and shall be relocked by Contractor personnel after completion of cleaning duties.

1.6.3. In the event keys other than master keys are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer (KO), re-key or replace the affected lock or locks. The Government may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

1.6.4. Contractor employees shall report difficulty in closing and locking doors or windows to the point of contact or alternate. The point of contact or alternate shall immediately report such difficulty to the COR.

1.7. Quality Control

1.7.1. The Government will evaluate the Contractor’s completed work to ensure it is accomplished IAW the standards required by this contract.

1.7.2. The Contractor shall establish and maintain a written QCP to assure all requirements of the contract are performed to standards. The Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of substandard services. The QCP shall describe records to be kept to document inspections and corrective or preventive actions taken. The record of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The Contractor shall provide the Government access to all Contractor documentation, reports and files relating to their QCP. The Contractor shall provide to the KO the MFAM at the time other documents are required for submittal. The MFAM will describe how the Contractor intends to implement the housekeeping services at the specific facility.

1.7.3. The MFAM shall contain the QCP, explanation of services, recurrent training plan, Contractor personnel roster, and Contractor’s written procedures.

1.8. Housekeeping Procedures Manual

1.8.1. The Contractor shall ensure that the Housekeeping Procedures Manual is sufficient so that completed tasks meet industry standards and the standards specified in this contract.

1.8.2. The Housekeeping Procedures Manual is subject to annual review by the ICF to ensure compliance with the MTF’s Infection Control program, TJC requirements, and contract standards. The Housekeeping Procedures Manual, upon acceptance by the Government, will become an integral part of the contract. The Contractor shall submit future changes to the COR, who will submit it to the ICF for approval before placing them into effect.

1.9. Safe Working Environment

1.9.1. The Contractor shall exercise all standard safety precautions (e.g. warning signs, interruption of work, and phasing of work) to allow safe passage of MTF patients, personnel, equipment, or carts in the work area.

1.9.2. The Contractor shall submit accident reports IAW the provisions of the MTFs policies and regulations. The accident report shall be furnished to the COR.

1.9.3. The Contractor shall maintain a safety program that is in compliance with the MTF’s Unit Safety Program. The Contractor’s program is subject for review by the MTF’s Safety Officer for compliance. The Contractor’s employees shall participate in safety inspections, fire drills, and training that are necessary to ensure compliance with the MTF’s Unit Safety Program and the standards of TJC.

1.9.4. The Contractor shall post the SDS on all chemicals used for housekeeping duties. SDS shall be maintained in an OSHA approved binder in the Contractor’s office, at the chemical storage location, and on each housekeeping cart. The SDS shall be in English and Korean. A copy of each SDS will be forwarded to the COR.

1.9.5. The Contractor shall provide Personal Protective Equipment (PPE) required by chemicals SDS (e.g. rubber aprons, safety shoes, eye protection, etc.)

1.9.6. The Contractor shall display appropriate warning signs in all areas where housekeeping operations may cause traffic obstruction or personnel hazard. The cleaning of lobbies and corridors resulting in a temporarily wet or slippery floor shall be accomplished so that it will not be necessary for personnel or patients to cross the wet surface to gain access to other areas to minimize accidents.

1.10. Handling of Government Equipment/Furniture

1.10.1. Contractor personnel shall not move, clean, or otherwise handle control consoles, surgical instruments, dental operating instruments, and computer equipment, or any piece of equipment attached/connected to a patient.

1.10.2. Contractor personnel shall not unplug Government equipment.

1.10.3. Contractor personnel shall move furniture and non-medical equipment as required to execute duties.

1.10.4. The Contractor shall be liable for damages incurred while moving or handling equipment/furniture including damage to any part of the building structure if negligence is implicated. Furthermore, the Contractor shall be liable for damage to Government property or work areas caused as a direct results of Contractor negligence, equipment, or supplies.

1.11. Hours of Operation

1.11.1. Normal Hours. In accordance with 1.2.2.4., the Contractor shall be available to meet with Government personnel during normal duty hours. Normal duty hours for the purpose of this contract are 7:30 A.M. to 6:00 P.M., Monday thru Friday except U.S. Legal Holidays. The contractor should be accomplished mopping daily after 1700 hour using the double-bucket method in building 405 and on the first floor of building 409.

1.11.2. Recognized Holidays. The Contractor shall not normally be required to provide service on the following Federal holidays. The Contractor’s performance is required on all Korean Holidays.

New Year’s Day, January 1st

Martin Luther King’s Birthday, 3rd Monday in January

Presidents’ Day, 3rd Monday in February

Memorial Day, last Monday in May

Independence Day, July 4th

Labor Day, 1st Monday in September

Columbus Day, 2nd Monday in October

Veterans Day, November 11th

Thanksgiving Day, 4th Thursday in November

Christmas, December 25th

1.12. Application Precautions

1.12.1. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. Nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD Directive 5500.7-R.

1.12.2. The Contractor shall ensure employment applications for individuals who are seeking work with the Contractor contains a question asking whether the individual has ever been arrest for or charged with a crime and if so, requiring a description of the disposition of the arrest or charge.

1.12.3. The Contractor shall submit an initial list to the COR within 30 days after date of award of all personnel (full name, date of birth, and social security number or Resident’s Registration Number) proposed to provide housekeeping services at the MTF. New personnel shall be identified, in writing to the COR, prior to working at the MTF. Records will be maintained by the MTF. Contractor employees shall not be permitted to work in the MTF until the security check has been completed and found acceptable. Any subsequent reports from security checks prohibiting the Contractor’s personnel from providing services shall be brought to the attention of the COR and the Contractor’s personnel shall be immediately removed from the MTF. The removal of an employee shall not relieve the Contractor of its obligations to perform under the contract.

1.12.4. The Government reserves the right to require removal from the MTF any Contractor employee who endangers persons or property (e.g. under the influence of drugs, alcohol, etc.) and whose continued presence at the MTF is inconsistent of military security. The Government reserves the right to refuse or permit entry on the installation of any Contractor employee who is wrongfully appropriating and/or disposing of Government property. In such cases, the KO or the COR will advise the Contractor of the reason for requesting an employee’s removal or withdrawing his authorization to enter the installation. Removal for such cause does not relieve the Contractor of the requirement to provide sufficient personnel to execute requirements under this contract.

1.12.5. All Contractor employees/representatives entering the Government installation shall abide by all security regulations for the installation which may be in effect during the contract period. All such persons shall be subject to such checks as may be deemed necessary to ensure that no violations occur. No employee will be permitted on the installation when such checks reveal that the employee’s presence would be detrimental to the security of the installation.

1.12.6. The Contractor shall obtain all local and Federal Government licenses, passes and permits necessary to perform the specifications required in this contract prior to the contract start date. This will include vehicle registration requirements for entrance to the installation.

1.12.7. The Contractor will conduct background checks with local authorities. The Contractor shall not employ any convicted felons.

2. Government-Furnished Property (GFP) and Services

2.1. The Government will provide space for the Contractor to use housekeeping closets, Bldg 405, Room 1104 and Bldg. 409, Room 111 and 204. The continued use of this space by the Contractor cannot be guaranteed. The Contractor shall not be reimbursed for the loss or change of use of such space. The Government will not be charged for cleaning square footage provided to the Contractor for their sole use. The following property are to use as an office, supply and equipment storage:

Connex (office), 16.7’ by 9.8’, 1 EA

Connex (storage), 16.7’ by 9.8’, 1 EA

Modular furniture desks, 1 EA

Chair, 2 EA

Class C phone 1 EA

Desktop computer 1 EA

Printer 1 EA

2.2. The Government will provide maintenance and repair services for the areas furnished to the Contractor under this contract.

2.3. The Government will furnish utilities currently in existence to include electricity, water, and sewage service. Heating and cooling services are furnished to all facilities where work is to be performed.

2.4. seq level3 \h \r0 The Government will furnish existing “Class C’ telephone service for operations under this contract. “Class C” telephones are those authorized for transaction of official business at the installation without access to the commercial telephone, local, or long distance lines.

2.5. Reserved.

2.6. The Government will provide Wex-cide, Scouring powder, Windex glass cleaner, all-purpose cleaner, furniture polish, Air-freshener, and Bowl Fresh, and anti-septic skin cleaner.

2.7. Government furnished supplies shall be used solely and exclusively for performance of work under this PWS. The Contractor shall safe guard supplies and take reasonable precautions to prevent fraud, waste, and abuse. The Contractor shall be responsible for maintaining an accurate inventory and consumption report of all supplies furnished by the Government. The inventory and consumption report will be provided to the COR on a monthly basis.

2.8. The Contractor and the COR shall inspect and inventory GFP within 30 calendar days of the start of the contract, and 10 calendar days prior to the end of the final performance period. The inspection and inventory shall detail the material condition and quantity of such GFP and determine the exact number, location and serviceability of GFP. The Contractor shall certify the GFP inspections and inventories, assume accountability for all GFP, and subsequently report any discrepancies to the KO. The Contractor shall notify the KO in writing, of any disagreement regarding the material condition of GFP within 10 calendar days of completion of an inspection or inventory.

2.9. The Contractor may, at any time, return GFP it no longer needs for performance of this PWS, however, returned GFP will not be replaced by the Government, and the unavailability or lack of GFP under these circumstances will not excuse nonperformance, or justify increased cost to the Government. The Contractor shall notify the COR in writing of its intent to return GFP.

2.10. Any damage to GFP due to negligence, failure to secure or Contractor caused accidents shall be repaired, and temporary/replacement property acquired, at no cost to the Government.

2.11. The government will provide limited Personal Protect Equipment (PPE) to include clothing used in surgical and material sterilization areas which will be limited to scrub gowns, surgical caps, surgical masks, disposable gloves and other items that may be required or deemed necessary for persons working in such areas. PPE may also include disposable gowns, and gloves for standard and transmission based precautions.

2.12. Walk-off Mats. The Government will provide walk-off mats for entranceways.

2.13. Red RMW Waste Liners. The Government will furnish red liners for collection of RMW.

2.14. Light Bulbs. The Government will furnish light bulbs to replace non-functioning lamps.

2.15. Soap Dispensers. All government provided replacement soap dispensers will be installed by Facility Management or under the direction of Facility Management personnel.

3. Contractor Furnished Requirements

3.1. The contractor shall furnish, maintain, and replace, at its own expense, all supplies, parts, materials, tools, support equipment, labor, vehicles, and any other equipment, material, and services not furnished by the Government under para. 2, necessary to perform all work required under this PWS. The failure of the Contractor, for any reason whatsoever (excluding an Act of God or an Act of War), to furnish any of the foregoing shall neither justify nor excuse achievement of the performance standards prescribed in this PWS.

3.2. Equipment, Supplies, vehicles, and all other items shall comply with commercial industry, Federal and local occupational safety and fire regulations/standards.

3.3. The Contractor shall provide a list of all supplies and equipment required to perform all services. This list will be maintained and provided to the COR upon change and annually for approval.

3.4. The Contractor shall not use any supplies, cleaning products or equipment prior to receiving written approval of the ICF. New supplies and equipment shall require product literature, SDS, and may require samples for evaluation prior to approval.

3.5. Contractor furnished supplies and materials shall include but are not limited to toilet tissue, paper towels, floor wax/floor stripper, cleaning/disinfecting products w/dispensers, urinal screens, carpet cleaners, and batteries.

3.6. All office supply materials, such as paper products and writing materials, all other necessary office materials, and a means of making copies of documents for operational and reporting requirements.

3.7. Safety equipment and signs to meet all safety regulations such as, but not limited to, Wet Floors, Danger, Caution, or equal, protective clothing such as safety goggles, and other items as applicable to the task/work being performed and as required by OSHA regulations.

3.8. Contractor shall maintain a stock of ice melt and sand (or like item) sufficient to maintain sidewalks, steps, loading dock and ramp, and walkways clear of snow and ice.

3.9. The Contractor shall provide protective clothing and devices (e.g. rubber aprons, safety gloves/shoes, rubber gloves, cold weather gear).

3.10. The Contactor shall ensure all original and replacement equipment introduced into the MTF shall be in proper working order, as specified by the equipment manufacturer, and shall be cleaned with a disinfectant detergent and free of soil prior to introduction into the MTF.

3.11. The Contractor shall ensure that all Contractor owned electrically operated equipment is equipped with hospital quiet-type motors (less than 72db at five feet from source), be third-wired grounded, and be equipped with an appropriate length of Underwriters Laboratories (UL) approved three conductor cord. The cord shall be permanently attached to the machine. Extension cords are prohibited. The Contractor’s equipment shall be compatible with existing sources of Government furnished electrical power.

3.12. The Contractor’s equipment shall be in goodcondition and shall comply with all Government safety standards and all TJC standards for nonclinical electrical equipment. Equipment is to be visually inspected for flaws such as loose wires and switches, cracks in wiring, exposed wiring, loose prongs, missing ground prongs, etc. Any equipment that the KO/COR or MTF considers in disrepair or unsafe shall be removed from the MTF and replaced with equivalent equipment that is in good repair and meets the specifications contained herein. All electrical equipment shall be inspected at least annually and after maintenance work is performed. The Contractor shall maintain documentation of these inspections. An inspection sticker or other means of visible external identification that the inspection has been performed shall be affixed to each piece of electrical equipment used in the MTF. Records and equipment are subject to Government inspection at any time.

3.13. The Contractor shall store equipment, material and supplies in designated areas when not in use.

3.14. Contractor shall not transport supplies and equipment in trash carts, mop buckets, etc. All materials not immediately used shall be properly stored and secured.

4. Specific Tasks and Standards. The Contractor shall provide the COR, a schedule for performing periodic cleaning or maintenance services (e.g. carpet cleaning, floor stripping, re-sealing, refinishing and re-waxing, and duct cleaning) at least two weeks in advance to ensure there is no conflict or adverse effect on the mission of the facilities.

4.1. Basic Housekeeping Services. In general, floors are clean and free of debris; baseboards are clean; corners and wall edges are clean; trash is empty and plastic liners are in good condition; trash containers are free of odors and visible dirt; trash is emptied into outdoor trash collection container; glass and mirrors are clean and streak-free; drinking fountains are clean; stairwells and stairways are clean; carpets are clean; dust is not visible. All vacuum equipment must have a hospital use micro static impaction type filtration system which will filter out dust and bacteria particles.

4.2. Cleaning of non-carpeted floors:

4.2.1. The contractor shall sweeping and/or vacuum cleaning of surfaces for removal of dust and dirt is required prior to wet cleaning and is not to be substituted for wet cleaning.

NOTE: Never shake any dust mops or cloths to prevent the spreading of germs into the air. Sweeping is to be done in a way that no dust is raised. Straw brooms may be used only in sweeping exterior areas.

4.2.2. The contractor shall mopping daily after 1700 using the double-bucket method in building 405 and on the first floor of building 409. All other rooms shall be done weekly using a fresh bucket of approved cleaning solution (diluted with water according to manufacturer's instructions), and standard mopping technique.

The procedure for the double-bucket technique is as follows:

1) Assemble a unit consisting of two buckets, a wringer, and a mop.

2) Fill the first bucket with water and appropriate amount of germicidal cleaner. Place one gallon of water in the second bucket and add appropriate amount of cleaning compound.

3) Set the wringer over the second bucket and place mop in the first bucket.

4) Wring mop lightly for wet mopping, more for damp mopping.

5) Mop floor using a figure eight motion or forward and backward strokes under and around equipment. Turn mop head every four or five strokes.

6) Mop about 100 sq. ft. Rinse mop in second bucket and wring as dry as possible.

7) Dip mop into the first bucket, wringing as needed into the second bucket.

8) Continue mopping until area is finished or until solution in the first bucket is gone (after mopping approximately 1000-1500 sq. ft. of floor).

9) Rinse both buckets and the mop before refilling buckets for continuation of mopping in other areas.

4.2.3. The contractor shall wet mopping by using a sponge/yarn mop, appropriate stain removing agents, unheated water and approved environmental cleaner.

4.2.4. The contractor shall use a fresh batch of disinfectant cleanser for each mopping and diluted according to manufacturer's instructions.

4.2.5. The contractor shall change cleaning solutions/cloths frequently, or when visibly dirty, for example, after every 2-3 exam rooms.

4.2.6. The contractor shall post for wet floor signs prior to the start of mopping and shall not be removed until the wet area has completely dried.

4.3. The Contractor shall clean blood spills according to the following protocol:

4.3.1. Blood spills or contamination of environmental surfaces (walls, floors) will be cleaned using a 1:10 dilution of household bleach.

4.3.2. Non-sterile gloves will be worn when cleaning blood spills.

4.3.3. Place paper towels saturated with bleach solution on top of the blood spill. Allow it to sit for 20 minutes.

4.3.4. Wipe up spill and place paper towel into infections trash.

4.3.5. Keep placing paper towels with bleach solution over spill and continue to clean until all signs of blood are removed.

4.3.6. After all visible blood is removed from the surface, use bleach-soaked paper towel to do final decontamination of the surface.

4.3.7. Remove gloves and discard into a double bagged infectious waste can.

4.3.8. Wash hands after finishing the procedure.

4.4. Carpeted Areas:

4.4.1. The contractor shall vacuum for carpeted floors bi-weekly in all buildings, spot cleaned as needed.

4.4.2. The contractor shall shampoo carpeted floors quarterly. Shampooing will be done sooner if it shows dirt or becomes contaminated with blood/body fluids.

4.4.3. The contractor shall clean/change for filters on vacuum cleaners weekly.

4.5. Restroom Cleaning:

4.5.1. The contractor shall clean for all restroom areas, both staff and public areas, daily. Cleaning includes sinks, pipes, toilets, bowls, seats inside/outside, and floors daily. Remove all deposits, stains, and foreign matter including those under fixture edges, lips and on all exposed surfaces. All brass and chrome fittings are to be wiped clean to remove all foreign matter to prevent corrosion and the accumulation of dirt.

4.5.2. The contractor shall clean for walls monthly.

4.5.3. The contractor shall wash and dry for trash containers with an approved disinfectant inside and out, quarterly in building 405 and the first floor of building 409 and as required in all other rooms.

4.5.4. The contractor shall replace for plastic liners every day unless not used.

4.5.5. The contractor shall provide for paper towel dispensers, toilet paper dispensers, hand soap dispensers, and alcohol-based hand cleansers at all times. There should be at least two rolls of toilet paper in each stall. Paper towels, hand soap, and alcohol-based hand cleansers should not get lower than a quarter full. All dispensers will be cleaned inside and out prior to refilling.

4.6. Cleaning Offices/Common Areas:

4.6.1. Ceiling Cleaning: The contractor shall dusting weekly to ensure all dust, streaks and cobwebs are removed. The immediate vicinity of air ducts in acoustical tile ceilings will be kept clean. Ceiling areas may be spot wiped or washed, depending on the condition of the ceiling, to maintain cleanliness.

4.6.2. The contractor shall clean for outside of heating, ventilation, air conditioning (HVAC), registers, diffusers, grills, and window air conditioners grills semiannually.

4.6.3. Glass Surfaces: The contractor shall clean for all exposed glass surfaces, partitions, display cases, draft, and mirrors (including mirrored cabinets and adjacent trim) to present a neat, non-streaked appearance weekly.

4.6.4. The contractor shall clean and polish for unpainted metal surfaces to present a clean, streak-free appearance. (Example: drinking fountains)

4.6.5. Furniture/Counters/Cabinets: The contractor shall clean for built-in counter tops and cabinets on the outside only, except for bathroom cabinets which must be cleaned on the inside and outside. These will be cleaned for removal of dust, soil, stains, and grease. All miscellaneous pencil, ink and other markings will be removed from vinyl, plastic and upholstered areas. All desk and table tops and sides, chair divans, beds, and all other furniture, including chair and table legs, are cleaned. This will be done weekly in building 405 and the first floor of building 409.

NOTE: Contractor shall only clean open desk top areas. The contractor shall not move anything on the desks.

4.6.6. The contractor shall clean for all lamp fixtures, including desk, table, and floor lamps to remove dust, stains, and insects as often as needed to maintain clean condition.

4.7. Restricted access areas shall consist of trash removal, damp dusting, high damp dusting, and vacuuming or wet mopping. Building 405, room 1115 (Pharmacy) is designated restricted access area, contractor required 8 MDG ID badge to access the room.

4.8. The contractor shall clean for all entrances and entrance platforms at buildings 405 and 409 daily as a minimum prior to the start of heavy traffic hours. These items shall be included as part of this service: clean foot scrapers, exterior entrance mats, and individual trash. Remove lint, cobwebs, mud, dirt, bugs, and litter from canopies and entrance lights and from the outside walls of (and in the immediate vicinity of) the entrances.

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