PWS_Medical_WRM_Osan_AB _ROK.doc

PERFORMANCE WORK STATEMENT (PWS)

In Garrison Medical War Reserve Materiel (MWRM) Maintenance

Four (4) Co-Located Operating Bases for 51st Medical Group, Republic of Korea

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Medical War Reserve Materiel (MWRM) Maintenance. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, supervision, equipment, tools, materials, supplies, transportation, and any other resources necessary to successfully perform in garrison maintenance for prepositioned medical WRM assets in accordance with (IAW) all the guidelines prescribed in this document. The contractor shall provide services for the 51st Medical Group (51 MDG) in the Republic of Korea at each of the four (4) co-located operating bases (COBs); Daegu Air Base (AB), Suwon AB, Gwangju AB and Gimhae AB. Performance shall be according to the requirements contained in this performance-based work statement (PWS).

1.1.1. This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailed in relationships between the government and its employees.

1.2. Background: Medical WRM assets are arranged in various assemblages based on medical capabilities required at different locations. These assemblages are frequently upgraded to ensure their suitability to match current mission requirements. Often times these upgrades constitute minor changes in the amount of supplies and equipment in each assemblage. Occasionally, Higher Headquarters may decide to significantly increase, decrease or shift the medical WRM assets among the COBs. Any changes to the amount of MWRM assets or their location shall be coordinated in advance with the Contracting Officer (KO) who will determine if the changes remain within the scope of this PWS or if a contract modification is deemed necessary.

1.3. Objectives:

1.3.1. Conduct a full inventory of every MWRM assemblage, at least annually. Contractor shall strive to attain an inventory accuracy of 100% during each inventory. Contractor shall maintain inventory files active for two (2) years.

1.3.2. Closely monitor and manage expiring medical supplies and medications effectively.

1.3.3. Maintain storage areas clean and organized at all times.

1.3.4. All MWRM assemblages shall be neatly segregated and clearly labeled. MWRM assemblages shall be arranged in a manner that allows for the efficient and rapid deployment of assets at the onset of a contingency.

1.3.5. All equipment work orders shall be closed within sixty (60) calendar days, with few exceptions only when equipment has to be calibrated/repaired by a third party or when awaiting for replacement parts.

1.4. Scope: All medical WRM assets shall be maintained IAW manufacturer specifications, applicable Technical Orders (TO) and Air Force standards to include, but not limited to, Air Force Instruction (AFI) 41-209, Medical Logistics Support, AFI 41-201, Managing Clinical Engineering Programs and AFMAN 41-216 DMLSS Users Manual. The Defense Medical Logistics Standard Support System (DMLSS) is the only program of record approved for management of medical WRM assets and its use is mandated in order to purchase, receive, store, secure, inventory, test, repair, maintain, account for and ship medical WRM assets provided by the Government.

1.5. Period of Performance: The period of performance shall be for one (1) Base Period and four (4) 12-month option years. The Period of Performance reads as follows:

Phase In Period:

1 Jan 2017 – 31 Jan 2017 Base Period:

1 Feb 2017 – 31 Dec 2017 1st Option Year:

1 Jan 2018 – 31 Dec 2018 2nd Option Year:

1 Jan 2019 – 31 Dec 2019 3rd Option Year:

1 Jan 2020 – 31 Dec 2020 4th Option Year:

1 Jan 2021 – 31 Dec 2021

1.5.1. The Contractor is recommended a minimum of 26 Full Time Equivalents (FTE)s (Refer to Appendix 5) available to avoid any lapse in contract performance. Substitutes shall be equally capable as the primary worker(s) being replaced.

1.5.2. If routine services are disrupted for more than three (3) consecutive working days, the government reserves the right to procure such services from another source, until services are restored by the Contractor. When the Government exercises its right to procure these services from another source, the Government will reduce the Contractor’s invoice at an equivalent amount to that incurred. A copy of the other source’s service invoice shall be used as the basis for this reduction. The Government will furnish the Contractor a copy of this invoice upon the Contractor’s request.

1.6. General Information

1.6.1. Quality Control: The contractor shall develop and maintain a consolidated quality control program to ensure services are performed in accordance with this PWS and the current versions of the following instructions: AFI 41-106 Medical Readiness Training and Planning, AFI 41-201, Managing Clinical Engineering Programs, AFI 41-209, Medical Logistics Support, and AFMAN 41-216 Defense Medical Logistics Support (DMLSS) Users Manual. The most current versions of these instructions can be found at http://www.e-publishing.af.mil/. The COR will notify the Contractor of any known changes to these regulations. However, the Contractor shall be responsible for maintaining current versions of all applicable directives and ensure compliance with the same.

The offeror shall submit a Quality Control Plan that demonstrates the offeror’s approach to conducting comprehensive quality control in accordance with the PWS. The plan shall clearly describe the offeror’s quality control methods and practices such as standardized procedures to monitor performance, identify discrepancies, and take corrective action to prevent re-occurrences.

A Quality Control Report (QCR) should be submitted to the COR by the 5th working day of each month. The Government will make final review of the QCR and acceptance of the QCR and any subsequent changes within 30 working days after the contract is awarded. After acceptance of the quality control report the contractor will receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2. Quality Assurance: The Government will assess the contractor’s performance on a continuous basis. The primary approach will be to assess the contractor’s quality management system and when it is found to be acceptable, the Government will use the contractor’s quality data for acceptance and payment purposes. The Government will perform inspection to validate the accuracy, timeliness, and truthfulness of the contractor’s quality data. When the contractor’s quality management system results in marginal or unsatisfactory performance, the Government will do a more detailed performance assessment. Marginal performance is performance at or very near the required performance threshold. Unsatisfactory performance is performance below the required performance threshold. Each required service will be assessed against applicable performance objectives and thresholds using a combination of techniques including the use of customer complaints and on-site inspections.

1.6.3. Safety Plan:

The contractor shall take safety precautions during the performance of this contract to protect the lives of contractor personnel, the property of the U.S. Government, the Republic of Korea, as well as the private individuals and firms who may be exposed to or endangered by the contractor’s actions to maintain minimal accidents/incident, zero loss of life and minimal damage to property. The contractor shall provide a written safety plan with policies, procedures and safety checklists to the COR within 10 calendar days after the award of this contract. The safety plan will be confirmed by Contracting Officer’s Representative (COR) then accepted by contracting officer. The safety program shall comply with the Korean Occupational Safety and Health Act (KOSHA). The Contractor agrees to comply with its written program for the life of the contract. Any changes or modification to its safety program will be coordinated and reviewed by the COR, or his/her duly authorized representative.

1.6.3.1. Risk Management Process. The safety plan shall include detailed job related hazards and controls for each work activity. The plan shall include an Activity Hazard Analysis (AHA) for each work activity. The AHA shall include at a minimum the name of the activity/job, the job steps, the job hazards, the tools or equipment required to perform the job, control measures to eliminate or reduce the hazard(s), and a Risk Assessment Code (Risk Assessment Code is an assessment of the probability of the hazard occurring and its potential impact). The contractor shall assure that the safety control measures are implemented. The contractor may use the sample AHA forms in http://www.usace.army.mil/SafetyandOccupationalHealth/ActivityHazardAnalysis.aspx or develop their own.

1.6.3.2. Accident investigations, reports, and logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 4 hours of accident occurrence to the Contracting Officer/Representative (KO/COR). The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum:

(1) Contract number and contract name/description.

(2) Name of contractor

(3) Date/time of accident

(4) Date report was completed

(5) Detail description of events that lead to the accident

(6) Root cause of accident

(7) Contributing factors

(8) Corrective action(s) to prevent recurrence

1.6.3.3. The following require immediate accident notification and written accident report:

(1) A fatality;

(2) A permanent total or permanent partial disability;

(3) The hospitalization of three or more people resulting from a single occurrence;

(4) Property damage of $200 or more.

1.6.4. Recognized Holidays: The following is a list of legal federal holidays. Any of the federal holidays falling on a Saturday will be observed on the preceding Friday, holidays falling on a Sunday will be observed on the following Monday. Contract personnel may be required to work on legal holidays as determined by the COR.

U.S. Government legal holidays

New Year’s Day, January 1st Martin Luther King Jr.’s Birthday, 3rd Monday in January

President’s Day, 3rd Monday in February

Memorial Day, Last Monday in May

Independence Day, July 4th Labor Day, 1st Monday in September

Columbus Day, 2nd Monday in October

Veteran’s Day, November 11th Thanksgiving Day, 4th Thursday in November

Christmas Day, December 25th ROK legal holidays

(1) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

(2) Chu-Suk (14, 15, and 16 August on the Lunar Calendar)

(3) Other legally recognized/designated ROK holidays (i.e. Temporary holiday/Election Day)

NOTE 1: Any holidays that are declared by ROK Presidential Executive Order shall be observed in the same manner as the holidays listed above. If the area in which contract personnel is scheduled to work is closed due to the holiday declared by an Executive Order and the employee is not required to report in, payment will not be made for those hours. Closures of the installation due to inclement weather or other such acts of nature shall be handled in the same manner. The contractor shall also not have to provide services on Pacific Air Forces Command (PACAF)’s family days or 51st Fighter Wing down days.

1.6.5. Hours of Operation: The contractor shall be responsible for conducting business, between the hours of 0730-1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor shall not be reimbursed when the government facility is closed for the above reasons. The Contractor shall at all times maintain a workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5.1. Contractor shall perform as scheduled during emergencies, disasters or during adverse weather conditions unless the Government notifies the contractor not to perform.

1.6.5.2. The Contractor shall respond to emergency support requests within 60 minutes upon notification.

1.6.5.3. Performance shall not be required on US Federal holidays shown in this PWS, Paragraph 1.6.3 except for emergency support requirements specified by 1.6.4.1.

1.6.5.4. The COR or their designee will be responsible for communicating with the contractor regarding scheduling issues.

1.6.5.4.1. The contractor shall notify the COR when a scheduled contract personnel cannot fill a shift due to illness or emergency. Notifications shall be as early as possible, but no later than 2 hours prior to start of scheduled shift.

1.6.5.4.2. The contractor shall have qualified personnel available so that all services are provided in the event a contract personnel scheduled to work becomes ill, resigns, is terminated or otherwise unavailable to work. The proposed substitutes shall have at least the minimum qualifications required for the position.

1.6.5.4.3. When the contractor cannot fill a position, the contractor shall notify the COR.

1.6.5.4.4. Scheduled absences of contract personnel shall be coordinated with the COR at least 30 calendar days in advance. Absences will not excuse the performance of any duty under this contract.

1.6.5.5. The Contractor is responsible for submitting an accurate invoice in timely manner.

1.6.6. Place of Performance: The work to be performed under this contract shall be performed at Duty locations are Daegu AB, Suwon AB, Gwangju AB and Gimhae AB. Contractor personnel shall remain flexible in rotating temporarily, or permanently moving, among the various duty locations upon notification by the COR in order to successfully comply with changes to MWRM asset allocation.

1.6.7. Type of Contract: The government will award a Requirement Type Contract with Firm Fixed Price CLIN.

1.6.8. Security Requirements: The Contractor’s employment of individuals to perform this contract shall be conditional, and become permanent only upon completion of favorable Republic of Korea (ROK) background security/criminal clearances as defined in United States Forces Korea (USFK) Regulation 190-7, and U.S. criminal background check. The Contractor shall submit all documentation necessary for background checks (i.e., USFR 190-7, USFK Form 82E and AF Form 2875). This contract covers many sites where the nature of the security requirement may change due to mission sensitivity. When/if those sensitivities drive more stringent security requirements, the contractor shall comply with the higher security requirement for its personnel. When initiated by the Government, the contractor shall provide a signed copy of the DEPARTMENT OF DEFENSE CONTRACT SECURITY CLASSIFICATION SPECIFICATION (DD Form 254) to the KO. The Contractor shall provide a copy of the criminal background check for the contractor personnel prior to contract performance. Individuals shall have the right to obtain a copy of any background check pertaining to himself/herself and to challenge the accuracy and completeness of the information contained in the report.

1.6.8.1. Key Control. The Contractor shall establish and implement methods of ensuring all keys or key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys or key cards to the COR.

1.6.8.1.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks may be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost may be deducted from the monthly payment due the Contractor at the KO’s discretion.

1.6.8.1.2. The Contractor shall ensure the use of Government issued keys or key cards are not used by any persons other than the Contractor’s employees. The Contractor shall ensure that his employees do not open locked areas to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8.2. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8.3. Safeguarding Material. The contract personnel shall be responsible for safeguarding all Government property provided for contractor use. The Contractor shall safeguard information of a confidential or sensitive nature. Neither the Contractor nor any of its contract personnel shall disclose or cause to be disseminated any information concerning MWRM operations that could result in or increase the possibility of a breach in security or interrupt the continuity of operations or which breach the requirements of the Federal Privacy Act of 1974. However, the Contractor may be required to provide testimony or disposition in cases of due process action. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO or COR will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action will be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. The KO shall require the Contractor or his representative to meet with the COR, contract administrator, WRM Officer, and other government personnel at least quarterly, and as often as deemed necessary. The Contractor may request a meeting with the KO when he/she deems such as necessary. Meetings will be documented in the contract file with written minutes signed by the contract manager and the KO, or contract administrator. Should the Contractor not concur with the minutes, such non-concurrence shall be provided in writing to the KO within ten (10) calendar days of receipt of the minutes.

1.6.10. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.6.10.1. Contractor Representative. The Contractor shall designate, in writing, a primary point of contact for contract coordination and implementation not later than five working days after receiving notice of contract award. The Contractor shall appoint a Program Manager who shall have full authority to act on behalf of the Contractor on all matters relating to the daily tactical operations of this contract. The Contractor shall designate this individual in writing to the KO before the contract start date. An alternate may be designated, but the Contractor shall notify the KO with at least three (3) working days in advance, prior to the alternate taking over as the primary point of contact. This notification shall be in writing and shall state the name and contact information for the new point of contact.

1.6.10.2. The Contracting Officer’s Representative (COR) will be the KO’s authorized representative in administering the contract at the local level. The Contractor’s representative shall be available to discuss any problems that the Contractor’s personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the Contractor’s performance will be discussed and resolved. Unresolved problems will be referred to the KO for resolution.

1.6.10.3. The Contractor may use non-compete provisions in its employment agreements to prevent the loss of personnel by the Contractor during the period of performance of this contract. However, the Contractor shall not use non-compete provisions in its employment agreements that would prevent its contract personnel from being employed by or from accepting offers of employment from the new Contractor of the follow-on contract.

1.6.10.4. Media and Other Inquiries. The Contractor shall not respond to any media inquiries. Any inquiries from the media, third parties, or public agencies shall be immediately relayed to the COR, who will relay them to the 51st Fighter Wing Public Affairs Officer or, after duty hours, to the Administrative Officer of the Day (AOD). There shall be no interviews, comments, or any other response without the knowledge and approval of the Medical Treatment Facility (MTF) Commander. Other than routine inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the COR.

1.6.10.5. Emergency health care for contract personnel. The COB will provide emergency health care, if available, for contract personnel for injuries occurring while on duty in the COB. These services will be billed to the Contractor at the current full reimbursement rate.

1.6.11. Key Personnel: The Program Manager is considered key personnel by the government: The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act on behalf of the contractor when the manager is absent shall be designated in writing to the contracting officer. The Program Manager or alternate shall have full authority to act on behalf of the contractor on all contract matters relating to daily operation of this contract.

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression to the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12.1. Security Identification Badges. Contractor personnel or any representative of the Contractor entering a government facility shall abide by all facility security regulations and shall be subject to security checks. Contractor personnel shall comply with base Force Protection Conditions (FPCON) procedures, Random Antiterrorism Measures (RAMs) and local search/identification

1.6.12.1.1. The Contractor shall provide the KO and assigned COR a current list of personnel performing on this contract prior to performance period. The list shall include name, social security number or equivalent, and date of background investigation or higher security clearance investigation if needed. The Contractor shall provide updated list when any changes occur.

1.6.12.1.2. The contract personnel shall immediately report any lost or stolen badges to the COR.

1.6.12.1.3. The contract personnel shall turn in all identification badges to the COR, or his/her designated representative upon termination of their services under this contract.

1.6.13. Contractor Experience: The offeror shall provide evidence of at least two (2) years’ experience within the last five (5) years in the performance of logistics activities and inventory management. The experience of a subcontractor cannot be substituted for the prime contractor’s experience. The offeror shall provide evidence of prior experience in following format:

- The title of the contract/project

- A brief description of work completed

- Name of the Client Organization or Requiring Activity

- Period of contract/project (year/month/date – year/month/date)

- Value of contract/project

- Complete name of point of contact at the Client Organization

- Phone number of the POC of the Client/RA

1.6.14. The contract personnel shall be available to work 0730 to 1630, Monday through Friday, 8-hour workdays with a one-hour lunch. The contract personnel may be required to report to work on a non-standard workday. This is unique and shall be scheduled in advance.

1.6.15. The Contractor shall provide all personnel that must be able to read, speak, listen to, and write English. Factors used to determine English reading, speaking, listening, and writing shall be, at a minimum, two of the following documents (two documents shall be consisted of one of the 1) or 2) AND the other shall be 3) or 4): 1) Test of English for International Communication (TOEIC) score 450 or higher; or 2) TOEIC Speaking Test score 100 or higher; or 3) proof of English comprehension or English class credit points from a College or University; or 4) proof of minimum of one (1) year working experience for U.S. Government job position description. Within the first thirty (30) calendar days of employment, the COR will evaluate and report to the KO if the employee meets minimum English proficiency level. Personnel who fail to meet minimum English-language requirements will be determined as non-responsible by the KO. KO will request new personnel for the position who meets the English requirement."

1.6.16. Program Manager: Only one (1) Program Manager required and may be located in any of the COBs. The Program Manager shall have a minimum of three (3) years’ experience in a managerial or supervisory position. Minimum academic requirements include an undergraduate college diploma in business or administration. Minimum academic and experience requirements can be substituted with: a High School diploma and a minimum of five (5) years’ experience in a managerial or supervisory position in maintenance of logistics activities and inventory management. Leads and manages an organization through subordinate supervisors. Work is reviewed for attainment of project/program goals and objectives. Controls all property for the unit supervised, serving as the hand receipt holder; takes necessary action to assure the proper care, custody, and use of property and the maintenance of appropriate property records. Evaluates input from subordinate supervisors concerning long range plans and subsequently manages the overall work to enhance the achievement of quality program goals and objectives. Implements revisions of long range plans, goals, and objectives for the work directed. Primary concerns are with such issues as managing the development of policy changes and/or other requirements for major organizational changes throughout the organization directed, as well as major changes to the structure and content of the programs managed. Is responsible for selecting, reassigning, promoting, disciplining, setting performance standards, appraising the performance of, and approving performance based awards for subordinate supervisors in the unit directed. Hears and resolves grievances or serious employee complaints. Approves/disapproves requests for personnel actions submitted by subordinate supervisors, verifies availability of funds for action requested, and approves position structure for the division. The Program Manager shall have overall responsibility of proper management of MWRM assemblages at all COBs (Daegu, Gwangju, Gimhae and Suwon) and shall travel monthly to all the COBs to perform physical quality control inspections and provide administrative guidance to the Site Managers. The Program Manager shall be able to choose which COB he/she shall reside. The Program Manager shall physically meet with one of the CORs located at either Osan AB or Daegu to report progress. The travel shall be roundtrips between the locations and reimbursement shall be limited to mileage.

1.6.17. Site Managers: A minimum of one (1) Site Manager per COB location is required. Minimum academic and experience requirements are: a High School diploma and a minimum of two (2) years’ experience in a managerial or supervisory position in logistics, ordering, receiving, customer support, inventory management, warehousing, and the operations of various materials handling equipment experience. Responsible for implementing long-range procedures, emergency deviations, policies, directives and studies of logistical support and other related matters. Site managers shall research, analyze and interpret new or proposed regulations, guidance, directives, policies, organization structures, space allotments and logistical resources to determine and compensate for their impact on program operations and management. Monitor, review, and evaluate procedures of all contractor staff working at the WRM warehouse to determine their impact on logistics operations. Responsible for support and staff action coordination involving COBs employees and CORs of the 51st MDG. As a Site Manager, attend meetings, briefings, etc. with CORs. Through logical, factual presentations and discussions, advise, share knowledge, integrate and coordinate procedures, gain support/cooperation and settle controversial issues that may arise. Present briefings associated with duties. Coordinate logistical visits and inspections to the installation. Analyze inspection and assistance visit results to determine recurring problems and trends, and coordinate with COR to obtain data to include in rebuttals, reports of corrective actions concerning adverse findings. The contract personnel shall be available to work 0730 to 1630, Monday through Friday, 8-hour workdays with a one-hour lunch. The contract personnel may be required to report to work on a non-standard workday. This is unique and will be scheduled in advance.

1.6.18. Supply Technicians: Minimum academic requirement is High School diploma. A minimum of two (2) prior experiences in any supply activities, warehousing, and operation of various material handling equipment is required. Performs medical contingency materiel management tasks. The Air Force Medical Service (AFMS)’s medical contingency materiel management program provides policies and procedural guidance to manage medical WRM and the medical allowance standard process. Contingency materiel management tasks include: ensure all assets in medical WRM allowance standards are accounted for and managed, establish levels for specific WRM assets on approved allowance standards for WRM assemblages, calculate and document basis of issue for mass casualty first aid bed expansion and force health protection programs, manage and exercise deferred procurement programs, ensure all assigned WRM assemblages are inventoried IAW AFI 41-209, ensure all assigned WRM assemblages are stored IAW AFI 41-209, develop activation checklists for logistics activities, conduct self-inspections, maintain shelf life extension program, maintain support agreements, and maintain WRM continuity files. Performs storage and distribution tasks. The AFMS’s storage and distribution program provides policy and procedural guidance for managing storage areas and distributing stock. Storage and distribution tasks include: ensure controlled items are stored IAW AFI 41-209, determine for the need of an alarm system based upon the value of material currently stored in the medical warehouse and the availability of emergency power, check refrigerator and freezer alarm systems (if installed) no less than every 90 working days, ensure temperature logs are maintained if an alarm system is not installed, make arrangements with security police to periodically check exterior doors and windows of the medical supply facilities during non-duty hours, and ensure unauthorized personnel are restricted from storage areas. The contract personnel shall be available to work 0730 to 1630, Monday through Friday, 8-hour workdays with a one-hour lunch. The contract personnel may be required to report to work on a non-standard workday. This is unique and will be scheduled in advance.

1.6.19. Biomedical Equipment Technicians (BMET): The Biomedical Equipment Repair Technicians shall have a minimum of two (2) years’ experience as a biomedical repair technician at a medical facility and must provide a copy of certifications of an accredited civilian biomedical maintenance course or equivalent government or military course. Resolves installation and maintenance problems. Analyzes layout drawings, technical specifications, schematic diagrams, blueprints, and operating characteristics of biomedical equipment and support systems. Included are radiological systems with image intensifiers, video display and recorders, physiological monitors, automated medical laboratory systems, surgical life support and control systems, dental operating and prosthesis fabrication systems, and optical analysis and measurement systems. Conducts initial tests of equipment and systems to determine consistency with medical and technical specifications. Interprets installation, operation, calibration, and maintenance procedures. Analyzes recurring malfunctions, and recommends corrective actions. Repairs, calibrates, modifies, and installs biomedical equipment and support systems. Applies electrical, electronic, physical, optical, mechanical, and physiological principles to diagnose, trace, locate, and repair biomedical equipment and support systems. Performs alignments, calibrations, and adjustments of biomedical equipment systems. Analyzes equipment malfunctions using test equipment, technical data, schematics, and engineering references. Performs modifications of biomedical equipment systems. Completes equipment systems installation consistent with design characteristics, optimum function, and technical requirements. Inspects biomedical equipment systems to determine operational status. Conducts inspections of biomedical equipment systems to evaluate user and operator maintenance procedures. Examines equipment for evidence of improper operation and deterioration, unreported malfunctions, and suitability to required functions. Ensures safe equipment system practices are exercised at the operating location, and during installation, repair, modification, and calibration. Instructs in use, care, and safety practices for biomedical equipment systems. Evaluates inspection reports to formulate and propose corrective actions and modifications. Advises users and biomedical equipment systems personnel of new and improved methods of operating, installing, repairing, calibrating, and maintaining equipment systems. Provides equipment systems status reports to be used in budget development for replacement and initial equipment procurement. Performs maintenance administrative functions. Performs tasks relating to collecting and recording historical maintenance data. Quality controls reports to ensure accuracy of repair parts, balance records, and historical maintenance records. Revises preventive maintenance and calibration cycles based on Air Force guidance, manufacturers' literature, and local conditions. Administers the biomedical equipment warranty and guarantee program. Ensures availability and control of repair parts, test equipment, hand tools and power tools. The contract personnel shall be available to work 0730 to 1630, Monday through Friday, 8-hour workdays with a one-hour lunch. The contract personnel may be required to report to work on a non-standard workday. This is unique and will be scheduled in advance.

1.6.20. Conduct Requirements. The Government reserves the right to restrict the performance on this contract by any individual who is identified as a potential threat to the health, safety, security, general well-being, or operational mission and its population.

1.6.20.1. The Contractor and contract personnel shall abide by all local standards, rules, and procedures.

1.6.21. Contractor personnel shall not use government facilities or other government property for personal or other business not related to this contract.

1.6.22. Contractor personnel shall not respond to any media inquiries; provide interviews, comments, or any other responses to the media. All inquiries or complaints from the media or other sources shall be immediately relayed to the WRM Officer, COR or KO.

1.6.23. Data Management. The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity, or as required by Air Force (AF) publications, IAW the AF records management procedures in the current edition of AFI 33-322, Records Management Program, and the Air Force Records Disposition Schedule (AF RDS) located at the following AFRIMS website available on the AF Portal.

1.6.24. Antiterrorism (AT) and Operations Security (OPSEC)

1.6.24.1. AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 50 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned within 20 calendar days after completion of training by all employees and subcontractor personnel.

1.6.24.2. Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. The contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.24.3. AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language text required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit Anti-Terrorism Officer (ATO) being the local point of contact.

1.6.24.4. iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 50 calendar days of contract award and within 50 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award.

1.6.24.5. For Contracts that Require an OPSEC Standing Operating Procedure (SOP)/Plan: The contractor shall develop an OPSEC SOP/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who shall be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.24.6. For Contracts that Require OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.6.24.7. For Contractors Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors outside the US: The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

1.7. Requirements for all positions.

1.7.1. The contractor shall ensure that all contract personnel providing services under this contract shall be able to read, write, and speak English and Korean well enough to effectively communicate with all parties and other health care providers. In addition, if the position requires the use of computers (i.e. Windows Office programs: Word, Excel, PowerPoint, Outlook), the contract personnel shall be computer literate.

1.7.1.1. Monthly Progress Report Meeting. The Program Manager shall conduct a monthly progress report meeting with the COR and the WRM Officer. The meeting can be held physically or via teleconference. The topics of the meeting must at least include: inventory status of all assemblages in every COB to include SG99 (Excess assemblage), request funding for any shortages, report status of all excesses, report status of DRMO actions, provide justification for all equipment work orders that have been open for sixty (60) calendar days or more, report status of aged due ins over sixty (60) calendar days, compliance with Shelf-Life Extension Program (SLEP) actions, and any other limitations or actions that need to be addressed for the successful performance of medical WRM management. The Program Manager shall communicate to the appropriate site managers and track to completion all action items that result from this meeting.

1.7.2. Provide one (1) full-time site manager at each COB. The site manager shall be responsible for the effective management of medical WRM assemblages assigned to his/her COB.

1.7.3. Provide enough full-time BMETs, but no less than three, for repairing medical equipment located at all COBs except Gwangju AB. BMETs may be required to travel between COBs in order to accomplish all work orders, which are normally assigned to each BMET on a monthly basis.

1.7.4. Provide each COB with enough supply technicians, as necessary, to meet the annual inventory inspection schedule and all applicable administrative actions required for each WRM assemblage.

1.7.4.1. Provide each COB minimum one (1) Supply Technician who has forklift driver license and has knowledge sufficiently skilled in forklift operations to minimize risk of equipment damage or injury to self or others working in proximity of vehicle operations. This Supply Technician shall have knowledge of lifting balance, palletizing, and height/width of items being lifted.

1.7.5. Work Roster. The Program Manager shall provide the COR a list of all employee names providing services in support of this contract. This list shall be provided to the COR by the 20th of the month for the upcoming month.

1.7.6. Emergency On-call Service. The Contractor shall respond to emergency calls by reporting to the location of the emergency site within 60 minutes of notification 24 hours a day/7 days a week for all locations. Prior to contract start, the Contractor must provide “on call” person’s information, contact name and number, to the COR for all COB locations. The primary purpose of emergency calls is to take care of temperature controlled drugs or support to employ stored assets. When, and if, there is a loss of power or cooling is interrupted, the sousaphone alarm shall be programmed to contact, via phone, the “on call” person automatically for response and action within 60 minutes. Upon arriving at the location in response to an emergency call, the on-call contract personnel shall notify 51st Medical Logistics personnel of the situation.

1.7.7. The Contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations and Volume-2, Protective Service Matters requirements. The contractor shall report to the appropriate authority, any information or circumstances that may pose a threat to the security of DoD personnel, Contractor Personnel, resources, and classified or unclassified defense information. Contractor personnel shall be briefed upon initial on-base assignment and as required thereafter. Contractor shall comply with the in-processing requirements specific to the individual installations. Requirements include, but are not limited to computer training, security training and obtaining certain immunizations (e.g., MMR, TB skin test).

1.7.8. The contractor shall obtain pass and identification items for all personnel performing on this contract. Contract personnel shall display ID badges, as applicable, while performing on this contract.

1.7.9. Prior to being allowed to operate/access any government owned Automated Information System (AIS), contractor personnel shall be required to undergo any government required background check and/or obtain any required security clearance in accordance with Defense Information Security Agency (DISA) requirements.

1.7.10. Security Training. The contractor personnel shall complete all security training (personnel, information security and installation security) as required by the respective COB and/or the 51st Medical Group Education and Training Office. The MWRM Officer shall coordinate with the COR prior to the start of a new contract to ensure all contract personnel receive training via the internet prior to any contractor employees gaining access to government computers.

1.7.11. The Contractor is responsible for absences of contract personnel due to expired identification and access documents. Such absences shall not relieve the Contractor of its obligation to perform the requirement under this contract.

1.7.12. Vehicle Registration. The COB’s are located on restricted access military installations. The Contractor/contract personnel shall comply with the local installation requirements for vehicle registration and operation on the military installation.