Substation_Maintenance_PWS.doc

ELECTRIC SUBSTATION MAINTENANCE

Performance Work Statement (PWS) For Electric Substation (Substation) Maintenance, Osan Air Base

1. General. This is a non-personal services contract to provide all personnel, management, supervision, testing, equipment, tools, supplies, and transportation for inspection, testing, reporting, cleaning, maintenance and repair of all equipment in substations at Osan AB that are not currently under manufacturer’s warranty by a different vendor. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. Their location is listed in Appendix A.

1.1 Description of Services/Instruction. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, supervision, and other items and non-personal services necessary to perform inspection and Maintenance of Electrical Substation at Osan AB ROK. The Contractor shall inspect and maintain Substations in accordance with this Performance Work Statement.

1.2 Background. There are three (3) electrical substations on Osan Air Base. The substation’s consists of many equipment. They vary in age and have multiple manufactures. These equipment and parts require yearly inspection, cleaning, testing, reporting, maintenance and repairs performed on them to keep them serviceable. The contractor will need to have the expertise to perform these services.

1.3 Objectives. The Contractor shall provide all certified trained labor, tools and equipment. Perform inspection, cleaning, testing, maintenance and repair to maintain the functionality of the substations to its original state of operation.

1.4 Period of Performance. The period of performance (POP) shall be for one (1) Base Period of six (6) Months and four (4) twelve (12) month option years. The Period of Performance for this requirement is anticipated to be three (3) months after contract award.

Base Year: 1 July 2016 thru 31 Dec 2016

Option Year 1: 1 Jan 2017 thru 31 Dec 2017

Option Year 2: 1 Jan 2018 thru 31 Dec 2018

Option Year 3: 1 Jan 2019 thru 31 Dec 2019

Option Year 4: 1 Jan 2020 thru 31 Dec 2020

1.5 Work Coordination. It shall be the responsibility of the Contractor to coordinate with the COR the work to be performed on any given day, at the beginning of that day. The Contractor shall provide the COR with a report detailing the work which is being accomplished at the worksite.

1.6 Contractor Responsibilities. It shall be the responsibility of the Contractor to have full control of all Contractor personnel during performance of work under the terms of the contract. The COR for this contract is located at 51 CES/CEOES, telephone extension 784-6644, Bldg 657, Osan AB, Republic of Korea.

2 Special Expertise.

2.1 Prior Experience as Contractor.

2.1.1 The Prime Contractor shall have at least three (3) years’ experience within the last five (5) years in electric substation construction or maintenance above 22.9kV rating for the same services requested in this PWS.

2.1.2 The prior experience shall include experiences of installing or maintaining above 22.9kV rating ANSI standard switchgear.

2.1.3 The offeror(s) shall provide evidence of prior experience as required below:

2.1.3.1 The title of the contract number/project for the Commercial or Government requirement

2.1.3.2 A clear description of qualifying work experience

2.1.3.3 Length of contract/project ( From: year/month/date – To: year/month/date)

2.1.3.4 Value of contract/project in KW for total amount

2.1.3.5 Complete name of point of contact at Client Organization (including name, phone number and email)

2.2 License. The contractor shall have License of electric facility construction (전기공사업) certified by ROK GOV. The contractor shall be registered with the same company name/same occupational/same executive within past 5 years.

2.3 Staffing. Contractor shall assign one (1) Contract Manager and adequate number of Electrical craftsmen specialized for distribution system to accomplish this contract. The number of staffing will be determined by contractor after approval of KO and they shall be accomplished the inspection and maintenance work within four (4) days per each substation.

2.4 Contract Manager (CM). The CM shall be certified as advanced class electric construction skill or above Principal Electrical Engineer (특급전기공사기술자 이상) by ROK government and shall have a minimum of three (3) years of experience as a CM or project manager within the last five (5) years in electric facility construction or maintenance. CM shall submit supporting documentations issued by ROK government to verify careers (Receipt for Earned Income Tax Withholding 원천징수 영수증, Confirmation of Health Insurance Payment 건강보험 가입내역서, Confirmation of National Pension Payment 국민연금 가입내역서 중 택일).

2.5 Electricians. The Electricians shall have an industrial electricity license or above (전기 기능사 자격증 이상) issued by ROK government, shall have a minimum or three (3) years of experience within the last five (5) years, be qualified to work on 25KV class electrical substation and specialize in substation inspection, test, maintenance and other pertinent electrical requirements.

2.6 Contractor Personnel

2.6.1 Contractor Employees: the contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

2.6.2 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

2.6.3 The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Army, either military or civilian, unless such person seeks and receives approval according to DOD 5500-7-R Joint Ethics Regulation.

2.6.4 The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

2.6.5 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor personnel will be required to obtain and wear badges in the performance of this service.

3 Substation Equipment. Osan AB has three electrical substations. (Bldg. 982, 441 and the Doolittle substation in close proximity to building 163). Each substation has the following electrical equipment to be maintained by this contract.

3.1 Location: See Appendix A

3.2 Power One Line Diagram: See Appendix B

3.3 Substation #1 (Built in 2007)

3.3.1 38kV Indoor Switchgear(3ea): Eaton Cutler-Hammer VacClad-W 38kV Switchgear

3.3.2 15kV Indoor Switchgear(19ea): Eaton Cutler-Hammer VacClad 15kV Switchgear

3.3.3 Protective Relay(18ea): Eaton Cutler-Hammer FP5000

3.3.4 Stationary Battery Charger: SBS AT10

3.3.5 Stationary Battery: SBS STT series 55-330AH(12V)

3.3.6 AVR(6ea): Cooper VR-32(60Hz, 14.4kV, 463A, 667KVA)

3.3.7 Main Transformer(2ea): Dong Bang(3ph, 15/20MVA, 22,900V-13,800Y/7,960V)

3.3.8 Pad Mounted Switch(2ea): G&W 38kV Gas Insulated Switch(TVI21-396-12-5)

3.3.9 All related parts

3.4 Substation #2 (Built in 2007)

3.4.1 38kV Indoor Switchgear(3ea): Eaton Cutler-Hammer VacClad-W 38kV Switchgear

3.4.2 15kV Indoor Switchgear(21ea): Eaton Cutler-Hammer VacClad 15kV Switchgear

3.4.3 Protective Relay(20ea): Eaton Cutler-Hammer FP5000

3.4.4 Stationary Battery Charger: SBS AT10

3.4.5 Stationary Battery: SBS STT series 55-330AH(12V)

3.4.6 AVR(6ea): Cooper VR-32(60Hz, 14.4kV, 463A, 667KVA)

3.4.7 Main Transformer(2ea): Dong Bang(3ph, 15/20MVA, 22,900V-13,800Y/7,960V)

3.4.8 Pad Mounted Switch(2ea): G&W 38kV Gas Insulated Switch(TVI21-396-12-5)\

3.4.9 All related parts

3.5 Doolittle Substation #3 (Built in 2014)

3.5.1 LBS(2ea): VITZRO TECH VTLF 24/630A1

3.5.2 24kV VCB(2ea): LS LVB-20-250(1,250A)

3.5.3 All related parts

4 Specific Tasks. Contractor shall perform inspection and maintenance; annually for each substation IAW O&M manual, and stated in this clause. The subsection below cover basic inspection and maintenance requirements. The inspection is not limited to what is listed in the subsections (4.1 thru 4.10) below. A copy of the Manual will be provided by the COR. Contractor shall develop detail inspection and maintenance plan reflecting every single requirement based on O&M manual, PMTL and this contract.

Requirements Sections: The contractor shall repair and restore work in accordance with annual report by issuance of a task order by Contracting Officer. Contractor’s plan shall be coordinated with COR and Electric shop to minimize power outage in case of power outage is required. The annual inspection and maintenance items which require power outage shall be performed before May or after Oct. Contractor shall provide diagnosis required to repair or replace parts, and conduct repair and replace work after the parts are delivered. The parts shall be purchased by GOV.

4.1 General

4.1.1 Cleaning all equipment and facility

4.1.2 Report required part replacements

4.1.3 Replace damaged or worn out parts: parts shall be provided by government

4.2 38kV Indoor Switchgear inspection and maintenance: See appendix C for detail requirement

4.2.1 Disassemble and assemble the cabinet

4.2.2 Visual inspection and Cleaning

4.2.3 Hipot Test

4.2.4 Precise measurement

4.2.5 Functional test

4.2.6 Lubrication

4.3 15kV Indoor Switchgear: See appendix D for detail requirement

4.3.1 Disassemble and assemble the cabinet

4.3.2 Visual inspection and Cleaning

4.3.3 Hipot Test

4.3.4 Functional test

4.3.5 Lubrication

4.4 Protective Relay

4.4.1 Verifying the product hardware

4.4.2 Cleaning the devices

4.4.3 Trip battery check

4.4.4 Power-up LED indicator status

4.4.5 Functional test

4.5 Stationary Battery Charger & Batteries

4.5.1 Water topping as required

4.5.2 Cleaning

4.5.3 Washing ceramic plugs

4.5.4 Battery room inspection

4.5.5 Battery system check

4.6 Automatic Voltage Regulator

4.6.1 Functional test

4.6.2 Check all connections for tightness

4.6.3 Check all contacts for wear

4.6.4 Check oil characteristics

4.7 Main Transformer: See appendix E for detail requirement

4.7.1 Insulation oil test

4.7.2 Insulation winding resistance

4.7.3 Fan motor/Oil pump motor: Insulation resistance and visual check

4.7.4 Off circuit tap changer operation

4.7.5 Bushing leaking or damage

4.7.6 Protective relays: test and visual check

4.7.7 Control panel and terminal box: operation check, insulation resistance

4.7.8 Breather: visual check

4.7.9 External of transformer: visual check

4.8 Pad Mounted Switch

4.8.1 Cleaning inside

4.8.2 Functional test

4.9 LBS (Doolittle Substation): See appendix F for detail requirement

4.9.1 Insulation resistance

4.9.2 Visual check and cleaning

4.9.3 Functional test

4.10 24kV VCB (Doolittle Substation): See appendix G for detail requirement

4.10.1 Insulation resistance

4.10.2 Visual check and cleaning

4.10.3 Functional test

5 Report. Contractor shall provide a report of the inspection and maintenance. The report shall contain a list of parts needed to be repaired or replaced, and technical recommendations. The report shall be submitted within ten (10) working days after the inspection.

6 Responsibility.

6.1 Government is responsible for

6.1.1 The COR shall be responsible for determining the impact of the electrical outage and for the processing of the contractor’s request for the outage. Prior to the contractor performing any work for the electrical outage, the contractor shall have written approval for the COR.

6.1.2 Government shall provide GFMs for the contractor to repair and replace.

6.2 Contractor is responsible for

6.2.1 For all damages or deficiencies occurred during inspection and maintenance process and equipment test process (less normal wear and tear/lifecycle). The contractor shall restore any work damaged in executing this contract at contractor’s own expense.

6.2.2 It shall be the responsibility of the contractor to request, in writing, to the COR, a minimum of thirty (30) calendar days in advance for electrical outage.

6.2.3 Deleted

6.2.4 Repair and replace parts with GFM.

6.2.5 It shall be the responsibility of the contractor to ensure that the work site is kept clean on a daily basis. This cleaning will include, but is not limited to, removing trash, waste products after the work. The contractor shall dispose of this trash, at the contractor’s own expense, off-base, and in compliance with existing Korean Environmental Laws and Regulations.

7 Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor in accordance with PWS.

Performance

Objective

Threshold Method of

Surveillance Correction

Remedy

8 General Information

8.1 Quality Control. The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that the work complies with the requirement of the contract. Within ten (10) Workdays after contract award copy of comprehensive written QCP shall be submitted to COR and within 5 working days when changes are made thereafter.

8.1.1 The contractor shall keep records of inspections and make the records available to the Government throughout the period of performance for the contract and for the period after contract completion until the final settlement of any claims under this contract. The contractor shall collect data, perform self-evaluation, and document performance against standards associated with each specific requirement. The contractor shall measure performance by assessing the required workload quantity in terms of quality and timeliness.

8.1.2 The contractor shall address all tasks in the PRS table based on the example below.

STANDARD

What level of performance is required to meet the

Performance Objective or Task?

AQL or

Performance

Threshold

WHAT/DATA

SOURCE

What is the

Contractor going to inspect?

CALCULATION

How will The Contractor determine if the AQL and Standard are being achieved?

This

Information comes from the PRS.

comes from the

PRS.

Contractor shall submit Contractor shall submit.

8.1.3 The contractor’s QCP shall contain the following items:

8.1.3.1 A description of the inspection system to cover all services. Description shall include specifies as to the areas to be inspected on a scheduled and unscheduled basis, frequently of inspections, and the title and organizational placement of the inspector(s).

8.1.3.2 A description of the methods used for identifying and preventing defects in the quality of service performed.

8.1.3.3 A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

8.1.3.4 The contractor shall keep all records of inspections and make them available to the Government throughout the contract period of performance and for the period after contract completion until final settlement of any claims under this contract.

8.1.3.5 The contractor shall provide a customer feedback program to assure successful performance requirements.

8.2 Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable standards.

8.3 Recognized Holidays

U.S. Government legal holidays are as follows:

1 January (New Year's Day)

3rd Monday, January (Dr. King’s Birthday)

3rd Monday, February (President's Day)

Last Monday, May (Memorial Day)

4 July (Independence Day)

1st Monday, September (Labor Day)

2nd Monday, October (Columbus Day)

11 November (Veterans' Day)

4th Thursday, November (Thanksgiving Day)

25 December (Christmas Day)

ROK Government legal holidays are as follows:

1. New Year

2. Lunar New Year

3. Independence Movement Day

4. Labor Day

5. Children's Day

6. Buddha's Birthday

7. Memorial Day

8. Constitution Day

9. Liberation Day

10. Chu-Suk

11. National Foundation Day

12. Christmas Day

8.4 Place of Performance. The work to be performed under this contract will be performed at listed buildings in Appendix A

8.5 Security Requirements. The contractor and its employees entering Osan AB shall abide by all security requirements imposed by the local installation commander at all times and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering Osan AB in accordance with the installation’s security regulations and procedures.

8.5.1 Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The contractor shall comply with all requirements and procedures IAW FAR 5353.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

8.5.2 Escort Privileges. The contractor shall be authorized escort privileges only for employees working on this Contract. It is the contractor’s responsibility to ensure that the escorting official has full control of all individuals at all times.

8.5.3 Military Restricted Area. In the event that service to be performed entails continuing access to restricted area, all contractor personnel requiring access shall be required to have a background investigation. The contractor shall submit to the COR a list of its employees that will require a background investigation. The using organization will be responsible for providing escorts to the contractor in the event that the contractor is required to access to military restricted area.

8.5.4 CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD) CONTRACTOR SERVICES DURING CRISIS. In the event of crisis or heightened security caused by a national emergency, natural disaster, or other causes, continues performance as necessary in support of Air Force mission. The contract price and delivery schedule may be adjusted to reflect any change of work that will be directed by KO.

8.5.5 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

8.6 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

8.7 Contracting Officer Representative (COR). The (COR) will be identified by a separate COR appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform functions reflected on COR appointment letter from KO.

9 Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

10 Environmental Controls

10.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

10.2 Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to COR and Fire department. The liability for the spill or release of such substances rests solely with the contractor and its agent.

10.3 Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

10.4 SAFETY REQUIREMENTS. The contractor shall perform work in a safe manner.

10.4.1 The contractor shall exercise safety precautions as necessary to prevent and eliminate safety hazard to personnel, material and equipment. The contractor shall take all safety measures as specified in EM-385-1-1, Safety- Safety and Health Requirements.

10.4.2 The contractor and its employees shall notify the COR when hazardous waste or spills occur.

10.4.3 The Government assumes no liability for damage to the property of the contractor or for personal injuries, disabilities, or death to the contractor or the contractor’s employees or to any other person.

10.4.4 All contractor equipment shall be equipped with proper safety and noise-limiting devices and shall be in a safe operating condition at all times. All equipment shall be subject to safety inspections at any time by the COR. Any defective equipment shall be either repaired or removed from the installation as directed by the COR or the KO.

10.4.5 Provide a verbal report to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence in performing work under this contract.

11 Contractor Manpower Reporting (CMR) Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the dryer duct cleaning service via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website".

APPENDICES

APPENDIX A

LOCATION MAP

APPENDIX B

POWER ONE LINE DIAGRAM

APPENDIX C

38kV SWITCHGEAR INSPECTION AND MAINTENANCE REQUIREMENT

APPENDIX D

15kV SWITCHGEAR INSPECTION AND MAINTENANCE REQUIREMENT

APPENDIX E

TRANSFORMER INSPECTION AND MAINTENANCE REQUIREMENT

APPENDIX F

LBS INSPECTION AND MAINTENANCE REQUIREMENT (Doolittle Substation)

APPENDIX G

24kV VCB INSPECTION AND MAINTENANCE REQUIREMENT (Doolittle Substation)

APPENDIX H

DEFINITIONS AND ACRONYMS

APPENDIX A

LOCATION MAP

POWER ONE LINE DIAGRAM

APPENDIX B

APPENDIX C 38kV SWITCHGEAR INSPECTION AND MAINTENANCE REQUIREMENT

molded pole unit support No dirt and No cracking

Replace cracked unit

APPENDIX D 15kV SWITCHGEAR INSPECTION AND MAINTENANCE REQUIREMENT

Stand- off insulators No dirt and No cracking

Replace cracked piece

APPENDIX E TRANSFORMER INSPECTION AND MAINTENANCE REQUIREMENT

APPENDIX F LBS INSPECTION AND MAINTENANCE REQUIREMENT (DOOLITTLE SUBSTATION)

- Visual check and repair or replace for any deficiency Dust or foreign object will affect the performance of the equipment

- Rust or Dust

- Separation of ring or pin

- Deteriorated spring

- Noise

- Visual check

- Check smooth operation by manually

- Repair or replace for any deficiency Check under manual operation

- Limit S/W

- Plug contact

- Aux S/W contact

- Coil status -Visual check of the tightness

- Contact test with tester -Visual check of coil

- Repair or replace for any deficiency

- Manual operating cable

- Motor noise and operation

- Cable operation

- Repair or replace in case of noise or abnormal operation Manually open and close 2 or 3 times

APPENDIX G 24kV VCB INSPECTION AND MAINTENANCE REQUIREMENT (DOOLITTLE SUBSTATION)

- Visual check

- Clean dust and greasing

- Replace parts if necessary

Lubricant

Dust or foreign objects

Oil leaking from oil dashpot

Missing or broken C-ring or pin

- Replace parts if necessary

Operating parts

Discoloration of coil

Link contact of back-up S/W

(Dielectric strength test)

- Replace vacuum tube if necessary

- Trip free test

- Minimum voltage operating test

APPENDIX H DEFINITIONS AND ACRONYMS

DEFINITIONS:

CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the

Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

TE Technical Exhibit