W91QVN-20-R-0105 _ Amend_0002 .pdf

W91QVN20R0105

0011455916

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

1. The purpose of this amendment is to provide responses to potential offeror's questions. (See Summary of Changes for details). As the result, the Paragraph 2.1.5.1.2 of PWS is revised to clarify Elevator Engineers Qualif ication.

2. All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

1 24

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 31-Aug-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91QVN20R0105

X 9B. DATED (SEE ITEM 11)

14-Aug-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

01-Sep-2020

CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

SERVICES DIV, UNIT #15289

APO AP 96271

UNITED STATES

W91QVN 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT #2

No. Question Response Change in RFP 1 PWS 7.2.1.3. The Contract shall perform periodic inspection twice a year

(frequency: semi-annually) under ASME qualified elevator inspector (QEI)'s attendance and the inspection report shall be certified and signed by the QEI.

(Note) Qualified Elevator Inspector (QEI) will be separately contracted by the government.

Will QEI be at the expense of the US Government?

Yes, QEI requirement shall be fulfilled separately at Government cost.

No

2 CLIN X003AA (Service Call After Duty Hour) and X003AB (Service Call Holiday) is including repair parts/materials which do not exceed W250,000 per an elevator or escalator and labor cost?

Per elevator or escalator, W250,000 is only for material cost, not includes labor cost.

No

3 About Elevator Engineers: on page 55 of the solicitation, it is stated Note - Minimum No of Engineers: One Person Per Sixty (60) Elevators. (6 Engineers are required)

However, PWS 2.1.5.1.2. Elevator Engineer: Note - Minimum Number of Elevator Engineers: One Two-Person team Per Sixty (60) Elevators. Based upon elevator quantities current minimum is 6 – Two person teams. (12 Engineers are required)

Which one is correct? Does the US Government require 6 or 12?

See the updated PWS Paragraph 2.1.5.1.2.

Yes

4 Will the US Government provide a contractor with an office room and a storage area within Cp. Humphreys?

Yes, Currently DPW plans to provide the contractor office and storage areas as a contractor’s field office. This area is expected to be completed by the end of 2021. Once the lay-down area is completed then the contractor shall move his office with storage area and prepare the container type of office with storage in accordance with Government construction standard including utility lines hook-up to his area under

DPW O&M

verification.

5 PWS 7.3.1. Services that are not identified as Monthly Preventative Maintenance; generally, repair works including replacement of major parts/material that incurred in excess of W250, 000.00 per one repair is interpreted as unscheduled Maintenance Work.

If total amounts of respective minor parts (ex: A+B+C=over KRW 250,000) per repair exceed KRW 250,000, it will be interpreted as Unscheduled Maintenance Work?

Yes, it will be considered as Unscheduled Maintenance Work.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

Performance Work Statement (PWS)

Elevator and Escalator Repair and Maintenance Service at USAG Humphreys

1. Introduction: This is non-personal services contract to provide Repair and Maintenance service of Elevator and Escalator. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1. Background: US Army Garrison Humphreys is located in Pyongtaek City, Kyonggi Province, South Korea and has three hundred twenty seven (327) elevators and two (2) escalators. The number of elevators is expected to reach approximately four hundred (400) after the constructed buildings are turned over to USAG Humphreys.

1.2. Objectives: The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, , regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. Preventive maintenance includes regular cleaning, visual inspection, and maintenance in accordance with American Society of Mechanical Engineers (ASME) A17.1, A17.2, and A17.3.

The Contract shall perform periodic inspection twice a year (frequency: semi-annually) under ASME qualified elevator inspector (QEI)’s attendance and the inspection report shall be certified and signed by the QEI. (Note) Qualified Elevator Inspector (QEI) will be separately contracted by the government

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill repair and maintenance of elevator and escalator and their component needs, emphasizing innovation and commercial best practices.

1.3. Facility Access: The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

2. Requirements

2.1. Description of Services: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to repair and maintenance for elevators and escalators at US Army Garrison Humphreys as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

2.1.1. General Information

2.1.1.1. Period of Performance. The period of performance shall be for twelve months (12) months Base Period, which consists of two (2) month Phase In period and ten (10) months of full service and four (4) 12-month

Option Periods.

Base Period: Phase-In: 15 November 2020 – 14 January 2021 (2 Month) Base Period Full Performance: 15 January 2021 – 14 November 2021 (10 Months) Option Period I : 15 November 2021 – 14 November 2022 Option Period II : 15 November 2022 – 14 November 2023 Option Period III : 15 November 2023 – 14 November 2024 Option Period IV : 15 November 2024 – 14 November 2025

2.1.2. Place of Performance and Hours of Operation

2.1.2.1. Place of Performance: The work to be performed under this contract will be performed at the locations listed in Technical Exhibit (TE) 01, Elevator and Escalator List. (22 Jul 2020)

2.1.2.2. Hours of Operation: The Government's regular (normal) hours are from 0800 – 1700 hours, except Korean National holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours. The contractor shall be available to respond emergency service calls and provide required service for emergency calls twenty four (24) hours a day, seven (7) days a week for elevators and escalators.

2.1.3. Holidays:

ROK legal holidays are as follows:

New Year's Day (January 1) Lunar New Year’s Day Independence Movement Day Buddha's Birthday Children's Day Memorial Day Liberation Day Chuseok National Foundation Day Hangeul Day Christmas Day (December 25)

All Korean Public Holidays can be found by year via https://publicholidays.co.kr/ as Korean Holidays change dates based on the year.

2.1.3.1. Installation Closures: When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a legal Korean public holiday as listed above, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day that is satisfactory between the COR or the appropriate DPW representative.

https://publicholidays.co.kr/

2.1.3.2. Inclement Weather Delay: If the Government determines unsafe weather conditions for continued operations, then the Contractor shall be notified by the COR if inclement weather suspends operations within (2) hours. The Contractor shall resume operations with COR approval.

2.1.4. Emergency Services: Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.1.4.1. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR immediately, not later than (NLT) two

(2) hours of the incident.

2.1.5. Contractor Employees and Qualification

2.1.5.1. Key Personnel. The following personnel are considered key personnel by the Government. The resume and required license of Key Personnel shall be submitted to the COR and the key-personnel shall be a full-time employee for only this contract and shall not be allowed to work other contracts during normal duty hours. The contractor shall notify the KO and COR in writing of any proposed changes in Key Personnel. Upon notification of a vacancy of Key Personnel, the contractor shall notify the KO within 15 calendar days of proposed substitution.

All individuals shall meet or exceed the requirements for key positions as detailed in this PWS. The Contractor shall obtain Government concurrence of key personnel replacement.

• Contract Manger

• Elevator Engineer

• Electrical Technician

2.1.5.1.1. Contract Manager (CM): The Contractor shall provide a Contract Manager who is responsible for the performance of the work. The Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Contract Manager shall be provided by the Contractor to the KO. The Contract Manager shall be available between 0800 - 1700 hours, Monday through Friday except ROK holidays or when the Government facility is closed for administrative reasons. During Normal duty hours, Monday thru Friday, the CM shall respond within thirty (30) minutes from the time notified by the Contracting Officer’s Representative (COR) to meet on the installation at the location specified by the COR. After duty hours and including weekends, and holiday, the CM shall respond within four (4) hours from the time notified by the COR to meet on the installation at the location specified by the COR. The Contract Manager shall have at least two (2) years of experience as a Contract Manager within the last seven (7) years in Maintenance and Repair of Elevator with over 100 each elevator per year. The Contract Manager shall be able to understand and communicate in English with government representatives. Any replacements shall meet or exceed qualifications of proposed personnel listed under paragraph 2.1.5.1. Key Personnel. The Government will review and approve the resume of new Contract Manager, prior to their employment with the contractor therefore, the contractor is required to obtain the approval from the Contracting Officer through COR before Contract Manager’s replacement

2.1.5.1.2. Elevator Engineer: The Elevator Engineer shall have valid Certificate of Elevator Inspector Safety Training (승강기자체점검자 수료증) issued by the ROK Government and at least two (2) years of experience within last seven (7) years in the repair and maintenance of elevator after date of issuance of certificate of Elevator Inspector Safety Training.

• Note - Minimum Number of Elevator Engineers: One Qualified Engineer per Sixty (60) Elevators. Each

Elevator Inspection/Maintenance team will consist of a Two-Person Team with one being a Qualified Engineer. (Based upon current elevator quantities, Qualified Engineers required are Six (6).

2.1.5.1.3. Electrical Technician: The Electrical Technician shall have a certified Craftsman Electrical license (전기기능사자격증) issued by the ROK Government with at least two (2) of experience within last seven (7) years in Electrical Repair.

• Note - Minimum Number of Electrical Craftsman: One Person Per One hundred (100) Elevators. Based upon elevator quantities current minimum is 4 electrical craftsman.

2.1.5.2. Contractor’s Qualification. The prime contractor shall have a minimum two (2) years of experience within the last seven (7) years in Maintenance and Repair of Elevator with over 200 each per year. The prime contractor shall have a valid license in Elevator installation Work Business (승강기설치공사업면허증) and

Business Registration of Elevator Maintenance and Repair (승강기 보수업 등록증) issued by the ROK Government. The license and registration of subcontractor cannot be substituted for the prime contractor’s license and registration.

2.1.5.3. Contractor Identification: The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves by wearing uniform or high visibility vest with company name from Government employees.

The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.5.4. Standards of Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.5.5. Contractor Hiring Restrictions: The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct

2.1.5.6. Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

2.1.6. Coordination: The Contractor shall schedule and coordinate with the CORto minimize disruptions to the facility mission.

2.2. Special Requirements

2.2.1. Security

2.2.1.1. Access and General Protection/Security Policy and Procedures: The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes. Motor Vehicle Operators: Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.2.1.2. Contractor Vehicle Registration: The Contractor shall submit required documents to register Contractor-owned or operated vehicles and trailers operating on the installation within 7 working days from the beginning of Phase-In Period for COR review and sponsor’s approval. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.2.1.3. Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form

(SF) 701, Activity Security Checklist), which will be forwarded to the COR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period

2.2.2. Antiterrorism (AT)iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.2.2.2. AT Level I Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

2.2.2.3. Access and general Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contract or Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.2.2.3.1. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.2.2.4. For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

2.2.3. Safety: The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.2.3.1. Safety Plan: The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.2.3.2. Occupational Safety and Health: The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards as they apply to Elevator Safety. The Contractor shall comply with all applicable Federal, local laws, and regulations, as well as Safety as it applies to building residents while elevators are undergoing maintenance/repair.

2.2.3.3. Accident investigations, reports, and logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 30 minutes of accident occurrence to the Contracting Officer/Representative (KO/COR). The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum.

http://jko.jten.mil/

Contract number and contract name/description Name of contractor Date/Time of accident Date report was completed.

Detail description of events that lead to the accident Root cause of accident Corrective action(s) to prevent recurrence.

The following require immediate accident notification and written accident report

• A fatality

• A permanent total or permanent partial disability

• The hospitalization of three or more people resulting from a single occurrence. Property damage of $200 or more

The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the COR/ Quality Assurance Representative (QAR), and shall notify the COR of the corrective action to be taken.

2.2.4. Training, Physical Requirements, or other Expertise Required

2.2.4.1. The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed, as appropriate in South Korea, in the specific areas required by the South Korean National, Provincial, Municipal, or local governmental organizations. The Contractor shall ensure employees are certified or licensed in the appropriate areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR within twenty-four (24) hours prior to employees commencing performance.

2.2.5. Environmental Requirements

2.2.5.1. Environmental Compliance: The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. All solutions, chemicals and other potentially dangerous products must be stored in their original or labeled container or in vessel/containers in English and Hangul if not in the original container. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR. The Contractor shall provide upon request from the COR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR.

2.2.5.2. Spill Plan: The Contractor shall notify the COR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification.

The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

3. Performance Requirements and Standards

3.1. Reserved

3.1.1. Performance Task Requirements, Standards and Acceptable Quality Thresholds.

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.1. Damage Report: The Contractor shall submit a monthly damage report to the COR that annotates the damage, corrective action, and date corrected.

3.2. Transition (Phase In/Phase Out): The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during two (2) Month transition period. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan. The Contractor shall provide sufficient experienced staff during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. The phase out plan shall be submitted to the COR for approval 120 days prior to contract expiration.

3.2.1. Phase-In: This requirement includes a two (2) Month phase-in period after initial contract award. The contractor shall meet all requirements IAW the contractor’s phase-in plan and shall meet periodically with the government (COR) to assess progress. The contractor shall perform contract requirements the first day of contract full performance. Contract staffing readiness will include successful completion of PWS and requirements plus meeting all contract requirements. Government transition actions include, but are not limited to, processing the contract and contractor personnel for processing to access installations to perform contract services. There shall be no negative impact on scheduled performance due to contractor phase-in. The contractor will participate in a joint inventory of all property provided by the government. The joint inventory, property control plan and safety plan will be complete and accurate by final day of phase-in period. Prior to the start of performance, the contractor shall submit to the KO and COR, in writing, a list of all employees who will perform under this contract. The list shall include the full name of each employee and his/her position. During this time, the new Contractor's management personnel will be permitted to observe any on-going operations, as coordinated by the COR. During the phase-in period, the new Contractor shall, at a minimum, accomplish the following tasks during the phase-in period. See the below table for summary of Phase-In schedule:

Task Description Days to comply once Phase-In is started

Phase-In meeting with incumbent contractor and COR (Bi Weekly) (Initial Meeting: Within Seven (7) Calendar days after phase-in start

On Going

Request of Base Pass, Decal, List of Personnel and equipment for phase-in 10 days

Submit Quality Control Plan / Safety Plan 10 days

Submit Management Plan (including Organization Charts with technician’s Name & License)

20 days

Request of Base Pass, Decal for all employees for full-performance 20 days

Submit the inspection checklist with the detail standard per each check items based on ASME 17-1 and 17.2 (English and Korean Version)

30 days

Survey to acknowledge the location and condition of all elevators and escalators (50 %) and submit report on survey to the COR

45 days

Submit the initial elevator maintenance schedule (Date&Time, Building No, Elevator or Escalator No, Technician Name shall be included)

45 days

Survey to acknowledge the location and condition of all elevators and escalators (80 %) and submit report on survey to the COR

50 days

Complete Survey to acknowledge the location and condition of all elevators and escalators and submit report on survey to the COR

61 days

Complete training for employees’ understanding the contract and inspection items (Submit the training material and trainee’s roster with signature)

61 days

Progress Meeting with the COR Weekly

3.1.1.1 Prepare for assumption on first date of full performance; assume full responsibility for all areas of operation.

3.1.1.2 Ensure that phase-in operations do not interfere with Government performance of essential services.

3.1.1.3 Mobilize, train, orient and in-process (vehicle registration, identification cards, licensing) the work force.

3.1.1.4 Develop a recruitment plan that provides for “full” manning level by the first date of full performance. The new Contractor shall be 100% staffed for the first full day of contract performance.

3.1.1.5 Identify all personnel during phase-in, by position, functional area labor category, and certifications and be prepared for full performance at completion of phase-in.

3.1.1.6 Attend the pre-performance orientation briefings and on-site tour of facilities.

3.1.1.7 Provide all contract-required plans to the COR for review and comment on acceptability prior to the end of the Phase-In period.

3.1.1.8 The Contractor shall train and educate elevator engineers and technicians to understand and perform the inspection checklist in accordance with the standard of checking items during inspection.

3.2.2. Phase-Out: The contractor shall retain full responsibility for meeting contract requirements until completion of the contract. The contractor shall provide access to the sites and to all documentation generated as a result of performing services on this contract to the new contractor during the new contract phase-in period. The contractor shall conduct a joint inventory with the government of all sub hand-receipted equipment during the phase out period.

The contractor shall certify the inventory after completion of each site inventory. The contractor shall be responsible for replacing missing items.

Phase out transition conference. The contractor shall participate in the phase out transition conference, and periodic follow on meetings, to begin phase out planning and to address the status and issues of the transition. The date and time of the conference will be determined by the government in coordination with the contractor.

Transition of data and items. During phase-out, the contractor shall also account for turn-in all cards, keys, and badges.

4. Performance Requirement Summary (PRS) Matrix

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success

Required Services Performance Standard

Acceptable Quality

Threshold

Method of Surveillance

Incentive (Positive and/or

Negative)

# 1.

Contractor shall ensure all work accomplished meets all applicable Federal, , regulations and directives to include, but not limited to applicable publications in Section 7, Related Documents.

The Contractor shall provide services IAW PWS, para. 1.2.

Zero Deviation from performance standard

100% - Verification confirmation by the COR during surveillance.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

# 2.

The Contract Manager shall be available after normal duty hours to serve as the central point of contact for Contractor operations.

The Contractor shall provide a central point of contact IAW PWS, para.

2.1.5.1.1.

Zero Deviation from performance standard

100% - Verification, confirmation by the COR.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

# 3.

The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

Employee conduct complies with 41 U.S.C. 423, Procurement Integrity, IAW PWS para.

2.1.5.4.

Zero Deviation from performance standard.

100% - COR will review all Contractor reported occurrences of Contractor employee misconduct, including but not limited to violations of any provision indicated at 41 U.S.C. 423, and/or security violation to ensure the offending employee is removed from the job site.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

#4.

Damages caused by Contractor employees shall be repaired at no cost to the Government.

The Contractor shall notify the COR and return the damaged area to its previous condition AW PWS, para.

3.1.1.1.

Zero Deviation from performance standard

100% - COR will review all damage reports.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

#5.

The Contractor will ensure that the licenses or certificates and training of Contractor personnel are kept current. Copies of these licenses or certifications will be provided to the

COR.

The Contractor shall perform

IAW PWS,

para. 2.2.4.1.

Zero Deviation from performance standard (Risk assessed high risk)

100% - COR will ensure Inspection of copies of licenses or certifications

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative

#6.

The Contractor shall perform monthly maintenance to include preventive maintenance, minor repair, cleaning, and lubricating the equipment for all elevators and escalators to ensure reliable and continuous safe operation of elevators and escalators in accordance with Technical Exhibit 02, Periodic Inspection Task List

The Contractor shall perform

IAW PWS,

para. 7.2.1.1

97% Random Sampling and Customer Complaints;

Inspections and complaint validations performed by the COR.

Re-Perform within four (4) hours after notification from the COR

#7.

The contractor shall be responsible for providing minor repairs to any deficiencies and accomplish four (4) hours and shall provide report to the COR as all of the minor deficiencies corrected during an inspection within two (2) working days after completed.

The contractor shall inform the COR immediately of any deficiencies found that require unscheduled maintenance which is beyond minor repair

The Contractor shall perform

IAW PWS,

para. 7.2.1.13

97% Random Sampling and Customer Complaints;

Inspections and complaint validations performed by the COR.

Re-Perform within four (4) hours after notification from the COR

#8.

The Contractor shall perform on-call service under CLIN X001 during operation hours without additional payment. The Government will notify the Contractor for the service calls between 0000-2400 hours, 7 days per week. Upon receipt of service calls, the Contractor shall respond within one (1) hour during operation hours (See Para 2.1.3.2., Hours of Operation) and by 0830hrs of following working days after normal operation hours.

The Contractor shall perform

IAW PWS,

para. 7.2.1.14

97% Random Sampling and Customer Complaints;

Inspections and complaint validations performed by the COR.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative

4.1. Quality Assurance: The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2. Quality Control Plan (QCP): Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. The Contractor shall develop, maintain, and submit a QCP to the COR for acceptance within ten (10) calendar days after the beginning phase-in Period. The Contractor shall submit any proposed changes in the QCP to the COR for written approval five (5) working days prior to implementation. The COR will notify the KO and QAS of any changes or updates to the QCP. The Quality Control Plan shall include the following:

4.2.1. Inspection System: Written procedures for the inspection system includes the title/name of the individual responsible for the Quality Control Plan and who shall perform the inspections. The location of inspection records and key control logs shall be made available to the Government at all times during the term of the contract.

4.2.2. Deficiency Prevention: An inspection form describing the method for identifying and preventing defects in the quality of service performed.

4.2.3. Inspection Record: The inspection record shall provide the following information: Date, time, and location (building number) of the inspection.

Title and signature block for the person who performed the inspection.

Ratings of acceptable or unacceptable for all work performance inspected.

5. Deliverables.

DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT DISTRIBUTION

A001 Accident Requiring Emergency Medical Treatment

Immediate. Not later than two (2) hours after the incident

N/A Email or Telephone KO or COR

A002 Quality Control Plan

Within fourteen (10) Calendar days after the beginning of Phase-In Period.

Changed: Five (5) Working days prior to implementation.

1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

COR

A003 Key Personnel – Provide name of Program Manager

Submit resumes and organization chart (to include contact info) for initial and replacements

1 Electronic Copy

MS Word KO

A004 I Watch Training Report

Initial: within twenty (20) days of the contract award

New Employee: Five (5) Calendar days of new employees commencing performance

1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

COR

A006 Safety Plan

Within ten (10) days of commencement of work

1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

COR

A007 Environmental Compliance, All environmental and hazardous material records

Beginning of the next duty day after the Government’s request to view the records

Make records available

Coordinate with

COR

COR

A008 Damage Report

Monthly 1 Electronic Copy

Portable Document Format (Pdf) with CM’s Signature

COR

A009 Spill Plan

Contact by written notification within one (1) hour

1 Electronic Copy

Coordinate with

KO

A010

Periodic Inspection Schedule By the 21st of each month 1 Electronic

Copy Portable Document Format (Pdf) with

And Microsoft Excel

A011 Service call summary

Weekly basis By next Monday

1 Electronic Copy

Portable Document Format (Pdf) with

And Microsoft Excel

6. Related Documents.

6.1. Definitions and Acronyms.

6.1.1. Definitions.

6.1.1.1. Acceptable Quality Threshold: The threshold is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

6.1.1.2. Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

6.1.1.3. Breakdown: The stoppage or collapse of equipment, of a facility, or a component thereof, which requires immediate corrective action to restore it to an operating condition.

6.1.1.4. Cannibalize: Remove parts from Government property for use or for installation on other Government property

6.1.1.5. Cleaning: Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

6.1.1.6. Completion Time: The interval between the time the contractor receives the request for the service and the time all work requested is completed and the work order is closed out.

6.1.1.7. Contract Discrepancy: A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

6.1.1.8. Contract Discrepancy Report (CDR): A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

6.1.1.9. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

6.1.1.10. Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

6.1.1.11. Contracting Officer’s Representative (COR): An employee of the U.S.

Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

6.1.1.12. Emergency Work/Emergency Maintenance: Work required during or after normal duty hours to correct an emergency situation that threatens health, safety, property, or mission. An emergency includes, but is not limited to; utility failure, elevator failure, fire hazards, environmental hazards, fire alarm system failure, heating failure, broken locks, broken windows, broken water lines, or sewer backups. It also includes elimination of fire, health, or safety hazards, or any other hazard deemed detrimental to the mission or operational effectiveness.

6.1.1.13. Equipment: A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract.

Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article, when put into use. Equipment does not include material, real property, special test equipment or special tooling.

6.1.1.14. Facility: An integral structure such as a house, apartment building, picnic shelter, and bicycle storage shed playgrounds, garages and gazebos.