solicitation - final (Pest Control) (1).pdf

SEE ADDENDUM

(No Collect Calls)

W91QV120R0023 04-Feb-2020

b. TELEPHONE NUMBER

703-806-4479

8. OFFER DUE DATE/LOCAL TIME

12:00 AM 04 Mar 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QV19. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

GREGORY R CHAMPLIN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011446272

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC-FORT BELVOIR

9410 JACKSON LOOP, SUITE 101

BLDG. 1425

FORT BELVOIR VA 22060-5116

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W81XLC 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

ARLINGTON NATIONAL CEMETERY

GREGORY HUSE

BUILDING 123D

ARLINGTON VA 22211

TEL: 703-695-3588 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$12,000,000

NAICS:

561710

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF79

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Pest Control‐ ANC and USSAAHC

PART 1: GENERAL INFORMATION

1. General: This is a non-personal service contract requirement to provide pest control at Arlington National Cemetery (ANC) in Virginia and the United States Soldiers’ and Airmen’s’ Home National Cemetery (USSAHNC) in Washington, DC. The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Contract providers shall be accountable solely to the Contractors who, in turn is responsible to the Government.

1.1. Introduction: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, licenses, laboratory testing for any rodents/insects/small mammals that might be hazardous to the environment, implement and develop Integrated Pest Management (IPM) practices , any other items and non-personal services necessary except for those items specified as Government furnished property and services. The Contractor shall monitor, and control insect and rodent pest and inspect buildings for habitation of indoor insects. The contractor shall perform indoor/outdoor rodent/mammal monitoring and control as defined in this PWS. The Contractor shall perform to the standards in this contract.

1.2. Background: ANC and the USSAHNC are our nation's most sacred shrine and the final resting place for our most revered military and civilian leaders. The Cemeteries receive millions of visitors each year. ANC conducts over six thousand or more funerals yearly – in addition to over 2,000 other ceremonies, such as commemorations, wreath ceremonies, and head-of-state visits. Pest Control is required to ensure this image is maintained.

1.3. Objective: The Objective of this requirement is to ensure thorough inspection of all areas suspected of pest infestation(s) and surrounding areas/facilities as necessary; use appropriate non-chemical technologies to control pests, when possible; judiciously using pesticide products, formulations, and application methods that present the lowest potential hazard to human health, non-target animals, and the environment.

1.4. Scope of Work: The Contractor shall provide outdoor surface and indoor insect control and indoor/outdoor rodent/small mammal monitoring and control, throughout ANC & USSAHNC utilizing Integrated Pest Management (IPM) best practices. ANC has an estimated 110,000 square feet of office and public buildings and approximately 65,000 square feet of shops/garages; The USSAHNC buildings have an estimated 6,400 square feet. In addition, the contractor shall provide pest control services for approximately 5,000 square feet of additional temporary office space. These additional temporary spaces might be co-located, or located in different areas of the cemetery (see Technical Exhibit 1 and 2).

1.5. Period of Performance (POP): The POP for this contract will be for one (1) Base Year of twelve months and four (4) Option periods of twelve (12) months each.

1.6 General Information

1.6.1 Quality Control: The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement, and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to meet all requirements of the contract. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products to the Government.

1.6.1.1 Quality Control Plan: The QCP, as a minimum, shall ensure systematic inspection of facilities and grounds for pests, a customer service call/ emergency response system for pest removal, and a continuous pest prevention education program for facility managers.

The QCP shall have procedures for scheduling, conducting and documentation of inspection. The QCP shall have discrepancy identification and correction, corrective action procedures to include procedures for addressing Government discovered non-conformances;

The QCP shall also have procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re- occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall provide the Government their quality control documentation. The Contractor shall submit a comprehensive Quality Control Plan to the Contracting Officer 10 calendar days after contract award and within 10 calendar days when changes are made thereafter to the COR or alternate COR. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.1.2 Pest Control Work Plan: The Contractor shall develop a Pest Control Work Plan (PCWP) document describing how the requirements of this contract will be met. The plan shall establish strategies and methods for conducting a safe, effective, and environmentally sound IPM program. The PCWP shall be submitted within 10 days of contract award. Final within 30 days of receipt of COR comments.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government will do to assure that the Contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The Contractor is not required to work on the following holidays:

New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December Inaugural Day As Applicable

1.6.4 Hours of Operation: This service shall be conducted Monday through Friday, between the hours of 6:30 AM and 4:30 PM, as coordinated with the COR. As required, the Contractor may be required to work later hours or weekends but only through Government authorization.

1.6.4.1 The Contractor shall not provide services on Federal holidays or when the Government closes the facility due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.2 The Contractor shall maintain at all times, an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The Contractor shall perform this work at ANC in Virginia and USSAHNC in Washington, DC.

1.6.6. Type of Contract: The Government will award a firm fixed price contract.

1.6.7. Security Requirements: Contractor personnel or any representative of the Contractor entering Arlington National Cemetery and the United States Soldier’s and Airman’s Home National Cemetery shall abide by all security rules and regulations provided by the security POC after Contract award. Contractor shall coordinate with the ANC security office POC to ensure all Contractor employees have received the appropriate security background check within ten business days after award.

1.6.7.1. The Contractor is solely responsible for processing employees through the Department of Homeland Security e-Verify system within ten days after award, and should consult with that agency for any questions.

1.6.7.2. The Contractor shall carry passes issued by ANC and USSAHNC for all vehicles entering the Cemeteries, whether company-owned or employees’ private vehicles.

1.6.7.2.1. The Contractor shall maintain a current list of all vehicles and individuals issued such passes.

1.6.7.2.2. The Contractor shall provide a list of these vehicles to include make, model, color and associated license plate information to the COR within ten (10) days of contract award and within one (1) day of any changes to the list throughout the contract’s period of performance.

1.6.7.3. The Contractor shall ensure all names and social security numbers or Alien Registration Numbers of contractor personnel performing under this contract are provided to ANC security personnel within ten (10) days of contract award.

1.6.7.3.1. The ANC security office will perform a criminal records check on all proposed contractor employees and provide an approval or disapproval to the contractor within two

(2) business days of receipt.

1.6.7.3.2. After contract award, the Contractor shall provide the names and social security numbers or Alien Registration Numbers of new/replacement personnel to the ANC security office for approval no later than five (5) days prior to the proposed new/replacement hire performing on the contract.

1.6.7.4. Search and Seizure: Contractor personnel and property (bags, purses, or other packages or parcels and vehicles) shall be subject to search and seizure upon entering and exiting the confines of the Arlington National Cemetery and the USSAHNC.

1.6.7.5. Cemetery Access: The Contractor shall be responsible for ensuring that all Contractor personnel authorized to perform work under this contract obtain cemetery access within ten

(10) workdays after contract award. The contractor shall submit the names of all personnel working under this contract to the COR. The Government will issue an ANC and USSAHNC identification badge. All Contractor employees shall have the badge visibly above the waist at all times. Changes of Contractor personnel list shall be submitted within 24 hours of changes to the list.

1.6.7.6. Security Training Requirements: Contractor shall ensure all personnel receive security-related training in accordance with applicable DoD, Army, and ANC policies or regulations. Policies and regulations will be provided upon contractor request. Training shall include, but may not be limited to, Antiterrorism Level I Training (AT I):

Antiterrorism (AT) Level I training will be conducted prior to contract performance, and annually thereafter. The Contractor may use their own training materials, providing the ANC security office review the materials, and approve prior to the Contractor conducting the training. The Government will not be responsible for the cost of developing AT training materials. Contractor-developed training shall include information on identifying and reporting suspicious activity based on the Army's iWatch program. The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training. All contractors providing services to ANC and USSAHNC are required to complete security training requirements.

1.6.7.6.1. Antiterrorism Level I Training (AT I): All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within ten (10) calendar days after completion of training by all employees and subcontractor personnel.

AT Level I Awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html

1.6.7.6.2. i Watch Training: All Contractor and associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the Arlington National Cemetery Antiterrorism Officer (ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training and reported results shall be completed within ten (10) calendar days of contract award and within five (5) calendar days of new employee’s commencing performance, with the results reported to the COR no later than ten (10) calendar days after contract award.

1.6.8. Special Qualifications: The Contractor shall be responsible for ensuring all employees possess all required state motor vehicle licenses for operating equipment and vehicles used in the execution of this contract.

1.6.8.1. Use of any chemicals shall meet Environmental Protection Agency EPA guidelines and laws for licensed applicator requirements. The Contractor shall not use any chemicals without prior review and consent of the COR.

1.6.8.1.1. The Contractor’s Applicator shall have a current State of Virginia or (certification recognized by the state) as a “Commercial Applicator” in order to perform work IAW this PWS at ANC. One (1) copy of certification shall be submitted ten (10) days of contract award and upon renewal.

1.6.8.1.2 The Contractor’s Applicator shall have a current District of Columbia certification (or certification recognized by the District) as a “Commercial Applicator” in order to perform work IAW this PWS at USSAHNC. One (1) copy of certification shall be submitted ten (10) days of contract award and upon renewal. (Note: The cemeteries do not have food service and/or processing areas).

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and written minutes will be recorded by the Government and signed by the Contractor and Contracting Officer and COR and distributed within five (5) working days after the meeting. The Contractor shall apprise the Government of problems, if any, being experienced and written minutes shall be recorded by the contractor and signed by the Contractor and Contracting Officer and COR and distributed within five (5) working days after the meeting. The Contracting Officer will take the appropriate action to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Point of Contact (POC) or Alternate: The Contractor shall provide a POC or alternate as required by the contract, which shall be responsible for competent performance in accordance with the PWS. The POC or Alternate shall be fluent in the English language (read, write, and speak). The POC or Alternate shall have full authority to act for the Contractor.

1.6.12. Identification of Contractor employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. The Contractor shall wear their ID Badges at all times during when the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall provide a listing of issued ID cards to the Contracting Officer ten (10) days after contract award and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings or working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractors shall also ensure all documents or reports produced by them are suitably marked as contractor products or that Contractor appropriately disclosed participation.

1.6.13. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.14. Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the cemetery Executive Director (who has authority such as an installation commander) has the authority to bar individuals from the cemetery. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.6.15. Recognition of Ceremonies: The Contractor shall ensure performance of this requirement does not affect any funeral, ceremony, procession, or visitation that could cause delays, altered or compromised the dignity or security of the event. The Contractor shall be responsible for staying abreast of all such upcoming events. The Contractor shall communicate with the COR, to ask questions and ensure he or she understands the off-limit areas - which will vary depending upon the event. (As a rule-of- thumb, work – especially with power equipment – is not acceptable within 1,000 feet of the funeral or ceremony.)

The Contractor shall assign tasks accordingly throughout the rest of the Cemetery – to avoid the nonproductive use of labor, equipment, and downtime. If the Contractor fails to re-direct employees away from an event in a timely fashion, the COR may then do so. The Contractor shall also visit with the COR on other issues of common cemetery etiquette, such as conduct with next-of-kin and when processions passes by.

1.6.16. Environmental Management System: Arlington National Cemetery has implemented an Environmental Management System (EMS), The Government will provide documents upon contractor’s request, to proactively deal with the environmental impacts of its processes, activities, and services. All Contractors performing work at ANC shall be aware of and understand ANC's Environmental Policy. Contractors shall be responsible for ensuring all subcontractors hired on their behalf are aware of and understand ANC's Environmental Policy. The Contractor shall be responsible to ensure that all goods and services used by the Contractor do not deviate from ANC's EMS. In the event of non-compliance with ANC's legal or other requirements, or non-conformance with the EMS, the Contractor shall be required to take immediate corrective action, perform a root-cause analysis and develop preventative action to keep the non-compliance/non-conformance from recurring. In addition, the Contractor shall ensure their employees are aware of their roles and responsibilities with regard to the EMS and how these requirements affect the work performed under this contract.

1.6.16.1. Environmental Protection: The Contractor and Contractor representative shall handle, transport, store, and dispose of all waste materials generated by any work performed under this contract IAW all applicable Federal, State, Local, or Cemetery laws, ordinances, regulations, court orders, or other types of rulings having the effect of the law, including, but not limited to Executive Order 12088, 13 October 1978; the Federal Water Pollution Control Act, as amended (33 U.S.C. 1251 ET SEQ); the Clean Air Act as amended (16 U.S.C. Sec 1531, ET SEQ); the Toxic Substances Control Act, as amended (15 U.S.C. Sec 2601, ET SEQ); the Solid Waste Disposal Act, as amended (16 U.S.C. Sec 469, ET SEQ); and Emergency Planning and Community Right-to- Know Act (42 U.S.C. 11011, ET.SEC.). In case of a conflict among these laws and regulations, the most stringent law or regulation shall apply.

1.6.16.2. Waste, Recycling, and Storage: The Contractor shall recycle waste materials to the extent practicable. The Contractor may use the Government-provided recycling bins for cardboard, paper, aluminum/metal cans, plastic, and glass jars/bottles. The Contractor shall immediately dispose of hazardous waste offsite; hazardous waste will not be stored onsite.

The Contractor shall furnish and store all hazardous materials, on sized secondary containment.

1.6.16.3. Storm Water Pollution Prevention: The Contractor shall implement measures to prevent storm water pollution in accordance with Federal, state and ANC Municipal Separate Storm Sewer System (MS4) requirements. The Contractor shall furnish, install, maintain and operate erosion and sediment control measures, such as silt fences, storm drain protection, soil retention blankets, etc., prior to the start of any work that could cause runoff or pollution to storm water. The Contractor shall keep paved roads, parking lots and walkways clear of dirt, debris and other material. The Contractor shall immediately remove any materials deposited onto these surfaces.

1.6.16.4. Air Quality: The Contractor shall take all necessary reasonable control measures to reduce air pollution by any material or equipment used to carry out the requirements of this contract. This includes, but is not limited to, wetting down dry materials as necessary to prevent blowing dust, and keeping volatile waste and materials in covered containers.

1.6.16.5. Identification and Certification of Mandatory Product Attributes: The Contractor shall comply with procurement requirements established by the Federal Acquisition Regulation (FAR) Subpart 23.7 "Contracting for Environmentally Preferable and Energy-Efficient Products and Services", Executive Order 13423, "Strengthening Federal Environmental, Energy, and Transportation Management” and Executive Order 13514 - Federal Leadership in Environmental, Energy, and Economic Performance."

1.7. Interface with Government Operations: Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS & ACRONYMS

2.1. Definitions: The following definitions and descriptions apply whenever the word or phrase in this specification is used.

2.1.1. ANC: Unless otherwise indicated, the term “ANC” refers to both the Arlington National Cemetery and the United States Soldiers and Airmen’s Home National Cemetery (USSAHNC).

2.1.2. Applicator/Operator: Any individual who applies pesticides or supervises the use of pesticides; and who has been authorized to do so by successfully completing a training program approved by the United States Environmental Protection Agency (USEPA), followed by formal certification by the Commonwealth of Virginia and the District of Columbia.

2.1.3. Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.4. Contractor Manpower Report (CMR): A secure Army data collection site where the Contractor shall report ALL Contractor manpower (including sub-Contractor manpower) required for performance of this contract.

2.1.5. Contracting Officer: A person who has the authority to enter into; administer, and/or terminate contracts; and make related determinations and findings on behalf of the Government. Note: The Contracting Officer is the only individual who can legally bind the Government to a contract.

2.1.6. Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7. Damage: A condition that impairs either value or use of an article; may occur in varying degrees. Property may be damaged in appearance or in expected useful life without rendering it unserviceable or less useful.

2.1.8. Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.9. Deliverable: Anything that the Contractor can physically delivered, but may include non- manufactured things such as meeting minutes or reports.

2.1.10. Government-Furnished Property (GFP) or Government Property (GP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.11. Integrated Pest Management (IPM): A planned program incorporating a wide variety of technological and management practices to achieve long-term and environmentally-sound pest suppression and prevention. IPM uses targeted, sustainable methods including education/communication, habitat modification, non-chemical control, biological control, and, where necessary, the use of pesticide compounds, formulations, and application methods that present the least potential hazard to humans and the environment. Federal Agencies are mandated by Public Law (Section 136r-1 of the Federal Insecticide, Fungicide and Rodenticide Act) to use IPM.

2.1.12. Material Safety Data Sheet (MSDS): A document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product

2.1.13. Occupational Safety and Health Administration (OSHA): The organization that oversees safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education, and assistance.

2.1.14. Performance Requirements Summary: The performance requirements summary is a graphic summary of the critical services or “outputs” that the Government use to measure the Contractor’s performance.

2.1.15. Performance Work Statement (PWS): PWSs defined requirements in a clear and concise manner. They define the work in terms of “what” is required rather than “how” the work is to be performed. They shall enable assessment of work performed against a measurable standard. PWS rely on the use of measurable performance standards and financial incentives in a competitive environment to encourage competitors to develop and institute innovative and cost effective methods of performing work.

2.1.16. Pests: Include invertebrate species such as cockroaches, fleas, bedbugs, flies, bees, wasps, ants, crickets, beetles, termites, aphids, borers, and canker worms and vertebrate species, such as snakes, bats, mice, rats, squirrels, skunks, foxes, opossum, raccoons, and deer. Wildlife species are Pest when and where their presence presents a risk to life, health, and safety, a risk to installation operations, or affects quality of life.

2.1.17. Pest Control: Regulation or management of a species defined as a pest.

Management can be by biological, chemical, mechanical or physical means.

2.1.18. Pest Control Response: Service that is provided by the Contractor within 24 hours from notification by the COR for pests that pose an immediate risk to life, health, or safety, present a disturbance to mission or high-visibility area of the installation.

2.1.19. Pest Control Work Plan (PCWP): A Contractor-developed document that describes how the requirements of this contract will be met. The PCWP establishes strategies and methods for conducting a safe, effective, and environmentally sound IPM program. The final PCWP includes the approved IPM Outlines.

2.1.20. Pesticide: Any substance or mixture of substances, including biological control agents, that may prevent, destroy, repel, or mitigate pests and is specifically labeled for use by the United States Environmental Protection Agency (USEPA). In addition, any substance or mixture of substances intended for use as a plant regulator, defoliant, desiccant, or biocide.

2.1.21. Physical Security: Actions that prevent the loss or damage of Government property.

2.1.22. Root –Cause Analysis: A method of problem solving that tries to identify the fundamental or primary factor of faults or problems. A root cause is a cause that once removed from the problem fault sequence, prevents the final undesirable event from recurring.

2.1.23. Quality Assurance: The Government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.24. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.25. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.26. Quality Control Plan: Document that records the process of quality control.

2.1.27. Subcontractor: A subcontractor is an individual or in many cases a business that signs a contract to perform part or all of the obligations of another's contract. The Government does not have privity of contract with the subcontractor.

2.1.28. United States Environmental Protection Agency (USEPA): The agency that has the responsibility of maintaining and enforcing national standards under a variety of environmental laws, in consultation with state, tribal, and local Governments.

2.1.29. Workday: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.30. Work Week: Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program / Quality Control Plan

SF Standard Forms

TE Technical Exhibit

USEPA United States Environmental Protection Agency

USSAHNC United States Soldier’s and Airman’s Home National Cemetery

U.S.C. United States Code

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program / Quality Control Plan

SF Standard Forms

TE Technical Exhibit

USEPA United States Environmental Protection Agency

USSAHNC United States Soldier’s and Airman’s Home National Cemetery

U.S.C. United States Code

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program / Quality Control Plan

SF Standard Forms

TE Technical Exhibit

USEPA United States Environmental Protection Agency

USSAHNC United States Soldier’s and Airman’s Home National Cemetery

U.S.C. United States Code

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

The Government will not supply any services, equipment, materials and any items required for the performance of this requirement.

3.1 Services: Not Applicable

3.2 Facilities: Not Applicable

3.3 Storage: Not Applicable

3.4 Water: The Government will supply water as needed to perform the requirements in this PWS.

PART 4 - CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND SERVICES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and non-personal services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Supplies: The Contactor shall supply all pesticides, baits, traps, and stations required during the performance of this contract; and all supplies shall be readily available or on hand for each visit to the Cemeteries. The Contractor shall use supplies that are IAW the type, composition, quality and rate standard in the professional industry for the satisfactory control and elimination of identified or reported pests.

4.2.1. All supplies shall be reported in writing to the COR and approved by the COR or alternate COR, prior to use. The Contractor shall provide monthly Labels and Material Safety Data Sheets (MSDS) to the COR.

4.3. Disposal: The Contractor shall remove all used containers and old stations/traps from the cemeteries and dispose of IAW Local, State, and DOD regulations and policy, upon completion of visit.

PART 5- SPECIFIC

TASKS

5. Specific Tasks:

5.1 Basic Service: The Contractor shall implement a multifaceted IPM program that coordinates pest management activities with sanitation, waste management, and structural maintenance using targeted, effective, economical, and environmentally sound methods to remove harborage, disrupt food and moisture availability, deny access, and directly eliminate infestations. Methods include, but are not limited to customer education, habitat modification, biological control, cultural control, mechanical control, physical control, and judicious pesticide use. The Contractor shall identify specific sites of actual or potential pest infestation(s), manage existing populations and/or areas vulnerable to infestation, keep detailed records, and evaluate tactic effectiveness. Pests to be managed and controlled include, but are not limited to, indoor arthropods such as roaches and ants, indoor and outdoor rodents, nuisance wild animals and red clover mites at the Memorial Amphitheater.

5.2 Inspection and Monitoring: Proactive monitoring and inspection practices are crucial to detect infestations, assess pest population levels, identify contributing factors, and limit populations. The Contractor is expected to proactively inspect and monitor for pest populations both inside and on the outside premises. The Contractor shall report findings to the COR and make detailed, site specific written recommendations/plans for timely corrective action.

5.2.1 Frequency of Inspections and Monitoring of Outdoor Areas: Exterior surfaces of all buildings as well as all areas within 20 feet of all buildings, columbarium, niche walls and outdoor structures shall be inspected at least monthly for evidence of any insect, rodent or other vertebrae pest activity, burrows, infestations, harborage, or other signs.

5.2.2 Frequency of Inspections and Monitoring of Indoor Areas: The contractor shall inspect the indoor areas for pest activity, signs, infestations, harborage, or other signs that meets the following surveillance schedule. More frequent inspections may be required for areas of high activity or infestation:

All interior areas of Building 123, Building 117, Warehouse, Administration Building, Administration Temporary Trailers, Welcome Center, Memorial Amphitheater, Temporary Office Buildings, and Lodge 2, shall be inspected weekly.

All interior areas of the vehicle maintenance bays and storage areas at the Facility Maintenance Complex shall be inspected once per month.

5.2.3 The contractor shall perform follow-up inspections of any areas of infestation, high activity, or any areas where new traps, bait stations, or pesticide applications where made. Follow-up inspections shall be performed as frequently as needed until the infestation is determined to be under control.

5.3 Outdoor Rodent Bait Stations: The Contractor shall establish the sufficient number of outdoor rodent bait stations within ANC and USSAHNC, within two weeks of contract award.

5.3.1 The Contractor shall provide the proper size stations, allowing for the entry and exit of rodents and small mammals. The Contractor shall properly secure and maintain installed bait boxes to reduce bait consumption risk by non-target species. .

5.3.2 The Contractor shall place bait boxes discreetly, and in a well-planned strategy. The Contractor shall map the location of all bait boxes and submit copies to the COR upon installation and following any location change(s). The Contractor shall immediately remove bait boxes from the premises if/when taken out of service.

5.3.3 Bait stations placed within the columbarium courts shall appear as decorative rocks.

5.3.4 The contractor shall provide the COR two keys for each type of bait station used.

5.4 Interior Maintenance Requirements: The Contractor shall set up, refill and/or replace remove indoor rodent and/or bait stations or traps at ANC and USSAHNC as needed or per consultation with COR. The contractor shall record the date the bait station was inspected or refilled on an inspection record card left inside the bait station. The contractor shall provide the COR two keys for each type of rodent bait station used.

5.4.1 Contractor shall submit a weekly maintenance report identifying services performed and pesticides applied to the COR.

5.4.2 Contractor shall submit monthly Labels and Material Safety Data Sheets (MSDS) to the COR.

5.5 Memorial Day: Due to the high visibility and high traffic usage in the Memorial Amphitheatre, the Contractor shall treat the facility for nuisance insects to include clover mites forty eight (48) to seventy two (72) hours preceding Memorial Day, unless otherwise informed by the COR.

5.6 Outdoor Maintenance: The Contractor shall visit ANC and USSAHNC as often as necessary to maintain the outdoor rodent bait stations throughout the contract period. The Contractor shall inspect, refill the bait stations, and replace damaged stations as necessary. All bait stations shall be inspected at least once every 2 weeks. Contractor will ensure that all bait stations are maintained with fresh bait and replace any damaged bait boxes as needed. The date each box was inspected and baits replaced will be recorded on an inspection card placed inside each station. The Contractor shall report to the COR or alternate prior to each visit to review the cemetery funeral and ceremony schedules, as well as any recent pest activity. The Contractor shall maintain and submit a maintenance and inspection weekly report.

5.7 Indoor Spot Pest Control: The Contractor shall monitor and provide spot pest control throughout the buildings and shops at both cemeteries as needed.

5.8 Spraying/Fogging: The Contractor shall spray or use fogging for insect control at ANC or USSAHNC as determined by the COR IAW Federal and State guidelines/regulations. The Contractor shall spray or use fogging only after other pest control methods have failed and as necessary to ensure the health and safety of people, and or the propriety of ceremonies or visits. Any spraying or fogging shall be approved by the COR.

5.9 Disposal: The Contractor shall remove all used containers and old stations/traps from the cemeteries and dispose of IAW Local, State, and DOD regulations and policy, upon completion of visit. Disposal guidance can be found at the Integrated Pest Management Program website.

5.10 Pest Control Response: The Contractor shall provide same day services for pest control emergencies upon notification by the COR.

5.11 Trap and Release Mammals: The Contractor shall set up the necessary number of traps, the day of notification, at areas identified by the COR or alternate COR for any suspected pests such as Raccoons, Foxes, Squirrels or any animals of that nature. The Contractor shall monitor the trap 2 times daily for five (5) consecutive calendar days subsequent to the trap(s) being set. The traps shall be of appropriate type for capturing identified species and shall not harm the animal(s) captured. The contractor shall remove or close the traps when the ambient temperature in the shade is above 90 degrees Fahrenheit, below 50 degrees Fahrenheit, or during periods of high winds or precipitation. The Contractor shall transport captured animals to a site off the cemetery property and humanely euthanize the captured animal(s) within 1- 2 hours after discovery. . The method of euthanasia shall comply with the American Veterinary Medical Association Guidelines for the Euthanasia of Animals (2013). The contractor shall dispose of animal remains off site from the cemetery.

5.12 Contractor Manpower Report (CMR): "The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for ANC via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

5.13 Liability and Responsibility for Damaged Property

5.13. 1 Accident Reporting: The Contractor shall maintain an accurate record of accidents resulting in injury or death and accidents resulting in damage to Government property, supplies, and equipment. The Contractor shall report accidents IAW the requirements indicated in AR 385-40, Accident Reporting and Records. The Contractor shall notify the Contracting Officer and COR within 1 to 24 hours depending on the severity of the incident.

5.13.2 Damage to Government Property: The Contractor shall be held liable for damage or destruction of Government property (e.g. buildings, vehicles, sidewalks, headstones, etc.)

caused by the Contractor, Contractor personnel or representatives of the Contractor in the performance of services in this contract.

5.13.3 Damage to Privately Owned Property: The Contractor shall be held liable for damage or destruction of privately owned property (e.g. privately owned vehicles), as defined in this PWS, caused by the Contractor, Contractor personnel or representatives of the Contractor in the performance of services in this contract. The Contractor shall take corrective action in a reasonable amount of time to repair damages or replace destroyed property.

5.13.4 Damage Reports: The Contractor shall submit a damage report to the COR or alternate COR with 24 hours of damage or destruction to Government property or privately owned property caused by the Contractor, Contractor personnel or representatives of the Contractor. The damage report shall detail the facts and the extent of damages or destruction and the corrective action taken by the Contractor to repair damages or replace destroyed property.

5.14 Safety: The Contractor shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the administration of this contract in accordance with Occupational Safety and Health Administration (OSHA). The Contractor shall be responsible and liable for, following all applicable OSHA Government mandates and guidelines; and ensuring safe work and otherwise safe actions, behavior, and conduct of employees while at ANC. The Contractor shall comply with the provision of AR 385-10, Army Safety Program. The Contractor shall have a designated safety representative who shall meet quarterly with the COR and the Safety Manager of ANC. The Contractor shall hold the Government harmless for any action on its part or that of its employees, sub- Contractors or Contractor’s representatives, which results in illness, injury, or death to anyone on the Cemetery grounds.

5.14.1 The Contractor shall have a company safety plan applicable to the work at ANC and USSAHNC. The Contractor shall submit the Safety Plan ten (10) days after award.

Revisions shall be submitted to the COR for approval five (5) calendar days prior to effective date of change. The Contractor shall have a designated safety representative who shall meet as necessary with the COR and the ANC Safety Office.

5.14.2 All safety violations identified by the ANC Safety Office POC shall be reported to the COR. In cases of life safety, the ANC Safety Office may act independently to mitigate the safety hazard and report to the COR when practical. In all cases of life safety issues, the Contractor shall report actions taken by the Contractor to the COR within one

(1) hour; in all other cases, the Contractor shall report the safety issue to the COR within eight (8) hours of the incident.

5.14.3 Occupational Safety and Health: The Contractor shall comply with the Occupational Safety and Health Administration (OSHA). The Contractor shall be responsible for ensuring adherence to all applicable State of Virginia, District of Columbia, and Federal rules and regulations.

PART 6 – APPLICABLE PUBLICATIONS

6.1. The Contractor (to include subcontractors) must abide by all applicable regulations, publications, manuals, local policies and…