PWS_-_TrapWire.docx

Performance Work Statement (PWS) For MDW Trap Wire Network, Training, and Reporting

PART 1

GENERAL INFORMATION

1. Background: In 2010, the Military District of Washington (MDW) was selected by the Headquarters Department of the Army, Office of the Provost Marshal General (OPMG) to serve as the Army’s “Test Bed” for the Trap Wire Pre-Attack Detection System. OPMG continues to fund the program with the expectation that MDW will continue to execute through contractual obligations.

1.1 Objectives: Maintain the current MDW Trap Wire Network by providing primary server licenses for five MDW locations, (Fort Myer, VA, Fort McNair, Washington DC, and Fort Belvoir to include Rivanna Station, VA, Fort AP Hill, VA, and Fort Meade, MD). The contractor must allow workforce access to iWATCH Army Mobile Apps and conduct 12, four hour training classes on Attack and Crime Prevention (ACP) and Surveillance Detection Courses (SDC). The Trap Wire Contractor shall provide updates to the threat interdiction system that maintains or enhances the ability for security and law enforcement personnel to detect patterns of behavior and anomalies indicative of pre-attack surveillance activity, and to issue threat warnings in sufficient time to prevent criminal activity or a terrorist attack.

1.2 Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, materials, supervision, and non-personal services necessary to perform The MDW Trap Wire Network, Training, and Reporting requirements as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.3 Scope: The contractor shall sustain the current Trap Wire Network (Fort Myer, Fort McNair, Fort Belvoir to include Rivanna Station, Fort AP Hill, and Fort Meade), and provide appropriate licenses, and training to new users via the Trap Wire User Course (TUC). Provide twelve, four hour training classes on Attack and Crime Prevention and Surveillance Detection Courses to Law Enforcement, Security, and Force Protection/Anti-Terrorism personnel as directed by the MDW Provost Marshal Protection Directorate. Provide iWATCH Army Mobile Application for licensed users and a compatible application for community members to immediately report incidents while in a mobile environment.

1.4 Period of Performance: The period of performance shall be for one (1), six month base period and four (4) 12-month option years. The Period of Performance reads as follows:

1.5 General Information

1.5.1 Quality Control Plan is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, at a minimum, shall address continuous process improvement(s); procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall provide to the Government their quality control documentation with the proposal. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed changes to their QCP.

1.5.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays: The Contractor is not required to provide services on the following holidays:

Inauguration Day (DC, VA, MD)

1.5.4 Hours of Operation/Place of Performance: The contractor is responsible for conducting artifact searches between the hours of 8:00 AM-8:00 PM, EST, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential

1.5.5 Type of Contract: The government anticipates award of a firm-fixed price contract.

1.6.6 Security Requirements: Contractor personnel performing work under this contract must have a Secret Security Clearance at the time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

1.6.6.1 PHYSICAL Security. N/A

1.6.6.2 Base Access. Contractor personnel and property shall be subject to search and seizure upon entering and exiting the confines of (Fort Myer, VA, Fort McNair, Washington DC, Fort Belvoir to include Rivanna Station, VA, Fort AP Hill, VA, and Fort Meade, MD). To access the installations, the personnel must provide a form of military identification and or an active state driver’s license with photo identification and if operating a vehicle proof of automobile insurance.

1.6.7. Badges. N/A

1.6.8. Key Control- N/A

1.6.8.1. In the event keys, other than master keys, are lost or duplicated- N/A

1.6.8.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees- N/A

1.6.9. Lock Combinations – N/A

1.6.10 Special Qualifications: The contractor shall provide employee(s) possessing the necessary skills, knowledge, and training to satisfactorily perform administration, operation, and maintenance services required by this contract. Personnel performing work under this performance work statement shall remain employees of the contractor and will not be considered employees of the Government. ALL contractor personnel shall be able to communicate FLUENTLY in English both verbally and in writing.

1.6.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12 Primary Point of Contact (POC). The Contractor shall provide a (Project manager, team lead, supervisor, etc.) who shall be responsible for the performance of the provided service or work. The name of this person and an alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC and alternate shall be designated in writing to the Contracting officer at least 24 hours after contract award.

1.6.13 Key Personnel: The following personnel are considered key personnel by the government: Project Manager. Projected replacement of key personnel must be submitted in writing to the COR and Contracting Officer for approval 30 days prior to a replacement. All key personnel must be able to communicate fluently in English both verbally and in writing. Qualifications for all key personnel are listed below:

1.6.14 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14.1. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

1.6.15 Contractor Travel: The contractor shall be required to travel to the above listed military installations in Virginia and Maryland to conduct assessments and training at the contractor’s expense.

1.6.16 Organizational Conflict of Interests: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 Contracting Officer’s Representative (COR): The COR will be nominated by the requiring activity and appointed by the contracting officer by separate letter. A copy of the COR’s appointment letter will be sent to the awarded Contractor, identifying the designated duties and limitations of the COR. The COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity, or other legal aspects of the resulting order.

1.6.18 Contract Manpower Reporting: : "The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract management and access to the MDW Trap Wire Network and training via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mill.

1.6.19 Phase In/Phase Out Period: N/A

PART 2

DEFINITIONS & ACRONYMS

NCR – National Capital Region

DoD – Department of Defense

IAW – In accordance with

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

If you are doing a Time and Materials or Labor Hours contract the below DEFININTION MUST be included and tailored to your acquisition if necessary:

Best Effort: That effort expended by the contractor to perform within the awarded ceiling price all work specified in this task order (TO) and all other obligations under this TO and the basic contract. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the Government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. The effort must be identical to the effort that would be expended if this were a firm-fixed price TO and the contractor’s profits were dependent upon reducing costs while meeting the Government’s requirements in terms and quality and schedule. Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1. Services: N/A

3.2 Facilities: The Government will provide training areas for instruction on the use of the Trap Wire Database portal/password protected system, Attack and Crime Prevention (ACP) and Surveillance Detection Courses (SDC). The contractor shall not use the property or services provided by the Government for any purpose other than in the performance of this contract. All requests for Government furnished property and services shall be approved by the Contracting Officer.

3.3 Utilities: The Government will provide the above facilities with appropriate electricity, heating/cooling and restrooms with running water in support of all training requirements. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount.

3.4 Equipment: The Government will provide necessary computers, projectors and screens required for classroom instruction.

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Part 3 of this PWS. The contractor shall install, activate, and perform software updates to the threat interdiction software system as applicable at each of the five MDW installations (see paragraph 1) and enable access to the MDW Trap Wire Network. The system must be capable of using the existing internet accessible computers (supplied by the respective sites) for accessing the threat interdiction system server as required, and integrating with each of the test bases/installations’ existing video management systems. Provide iWATCH Army Mobile Application for licensed users and a compatible application for community members to immediately report incidents while in a mobile environment.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment - TBD

4.3. Materials: The Contractor shall provide applicable reference material to support the required training courses.

4.4. Equipment: The Contractor shall provide the required IT type equipment necessary to support training courses.

PART 5

SPECIFIC TASKS

5.1 BASIC SERVICES. The contractor shall provide services for In Accordance With (IAW) Paragraphs 1.1-1.3 of this document.

5.2. Delivery & Set up: N/A

5.3. Service specifics. The contractor shall ensure the MDW installations listed in paragraph 1.1 have access to the MDW Trap Wire Network and personnel properly trained via the TUC to monitor, input data and run appropriate reports generated from the database. Provide twelve, four hour training classes on Attack and Crime Prevention and Surveillance Detection Courses to Law Enforcement, Security, and Force Protection/Anti-Terrorism personnel as directed by the MDW Provost Marshal Protection Directorate. Provide iWATCH Army Mobile Application for licensed users and a compatible application for community members to immediately report incidents while in a mobile environment. The contractor will coordinate with the COR and provide training schedules as appropriate.

5.4. Service completion, clean up, and closeout. When services or tasks are complete, provide status reports in the form of class rosters and class critiques to the COR.

5.5. The contractor will submit for contract payment using Wide Area Work Flow https://wawf.eb.mil/ . When all services have been deemed acceptable and there is documented, objective, quality evidence to support acceptable performance, the COR will accept the services provided and authorize payment to the Contractor. Acceptance and payment will be made by approving the Contractor’s Receiving Reports in Wide Area Workflow at https://wawf.eb.mil/ as an iRAPT Inspector, and/or Acceptor.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. Publications and forms applicable to this Performance Work Statement are listed below. The publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent (that is, a specific procedure in a paragraph, section, chapter or volume) specified in the Performance Work Statement. The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the Performance Work Statement. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 Regulations and Directives

Applicable Publications.

AR 525-13 FEB 17 Anti-Terrorism X

AR 525-2 DEC 14 The Army Protection Program X

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Method of Surveillance

PRS # 1.

Do all MDW installations have access to the MDW Trap Wire Network?

(PWS paragraph #1.1)

PRS # 2

Have new users completed the Trap Wire Users Course (TUC)?

(PWS paragraph # 1.3)

PRS # 3

Has the contractor conducted training IAW PWS? Provide twelve, four hour training classes on Attack and Crime Prevention and Surveillance Detection Courses and provide class rosters. (PWS Paragraph # 1.3, 5.4 )

PRS #4

Has the contractor provided an iWATCH Army Mobile Application for licensed users and a compatible application for community members to immediately report incidents while in a mobile environment?

(PWS Paragraph # 1.3 )

PRS #4

Has the contractor submitted for contract payment using Wide Area Work Flow?

(PWS Paragraph # 1.3 )

Types of Surveillance to select from:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure 100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e. monthly, quarterly, semi-annually etc.)

Validated Customer Complaint: Complaints must be validated.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Provide a training schedule prior to conducting training (PWS Para 5.3)

COR

Provide Class Rosters and critique forms for all training classes conducted.

(PWS Para 5.4)

Contractor Quality Control Plan PWS Para 1.6.1