Draft_Force_Management_Performance_Work_Statement.docx
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Performance Work Statement (PWS) For
JFHQ-NCR/USAMDW Force Management Services
PART 1
GENERAL INFORMATION
1.1 Objectives: The objective is to have a force management subject matter expert that can provides a full range of support for all matters pertaining to Army’s Force Development and Documentation Process, Total Army Analysis (TAA), Force Management System Web Site (FMSWeb), and all matters pertaining to joint force and manpower process. This level of execution can’t be achieved without the most knowledgeable personnel. The Force Management team provides the advantage required to procure authorization to afford the adequate force to face future missions.
1.2 Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, materials, supervision, and non-personnel services necessary to perform Force Management Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.
1.3 Scope: The scope of this contract is to provide all personnel, supervision, and other items necessary to provide technical and analytical support services in support of JFHQ-NCR/USAMDW’s Force Management Division mission. Support includes data collection, data analysis, data management, document integration, document integrator cross-training, organizational analysis, and other supporting functions. Contractor support under this PWS shall be available, as appropriate, to other elements of the DOD, Army Secretariat, Army Staff, Army Commands (ACOM), Army Service Component Commands (ASCC), Direct Reporting Units (DRU), Field Operating Agencies (FOA), and other Government Agencies as required. The contractor must successfully support the Force Development Process in all five phases (Develop capabilities, Design organizations, Develop organizational models, Determine organizational authorizations, and Document organizational authorizations).
1.4 Period of Performance: The period of performance shall be for one (1) Base period of 12 months and four (4) 12-month option periods. The Period of Performance reads as follows:
Base Year Option Year I
1.5 General Information
1.5.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirements of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in “Performance Requirements Summary”. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system. QC plan should be delivered within 7 working days after acceptance of contract.
1.5.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.5.3 Recognized Holidays: Contractor is not required to provide service during the below listed Federal holidays:
| New Year’s Day | Labor Day | ||
| Martin Luther King Jr.’s Birthday | Columbus Day | ||
| President’s Day | Veteran’s Day | ||
| Memorial Day | Thanksgiving Day | ||
| Independence Day | Christmas Day |
Inauguration Day
1.5.4 Hours of Operation/Place of Performance: Provide support normally from 0730-1630 Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.
1.5.5 Perform duties at the primary place of performance, JFHQ-NCR/USAMDW, Government buildings on Fort Lesley J. McNair, District of Columbia. However, the duties may also be performed at classified alternate locations within the NCR, not to exceed 50 miles from Fort McNair. Telework may be utilized during times when travel conditions inhibit standard travel or with prior coordination with project manager. Telework should be utilized on minimal basis and be approved through project manager whenever utilized.
1.5.5 Type of Contract: The government anticipates award of a Firm Fixed Price contract.
1.5.6 Security Requirements: Contractor personnel performing work under this contract must have a Secret clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254
1.5.6.1 PHYSICAL Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.
1.5.6.2 Base Access. Contractor personnel and property shall be subject to search and seizure upon entering Fort McNair and upon leaving the confines of Fort McNair. Contractor personnel must obtain a Common Access Card (CAC) in order to gain entry to Fort McNair.
1.5.7. Badges. Personnel I.D. badges shall be worn by contractor personnel to easily distinguish themselves from Government employees. Badge should contain name and contracting organization. Contractor will provide badge.
1.5.8. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.
1.5.8.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
1.5.8.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.
1.5.9. Lock Combinations. N/A
1.5.10 Special Qualifications: Former Army force manager (FA50) or former civilian force manager (CP26).
1.5.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.
1.5.12 Primary Point of Contact (POC). The Contractor shall provide a supervisor who shall be responsible for the performance of the provided service or work. The name of this person and an alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC and alternate shall be designated in writing to the Contracting officer at least 24 hours after contract award.
1.5.13 Key Personnel: The following personnel are considered key personnel by the government: supervisor. Projected replacement of key personnel must be submitted in writing to the COR and Contracting Officer for approval 30 days prior to a replacement. All key personnel must be able to communicate fluently in English both verbally and in writing.
1.5.14 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.5.14.1. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.
1.5.15 Contractor Travel: There is no expected travel associated with this contract.
1.5.16 Organizational Conflict of Interests: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.5.17 Contracting Officer’s Representative (COR): The COR will be nominated by the requiring activity and appointed by the contracting officer by separate letter. A copy of the COR’s appointment letter will be sent to the awarded Contractor, identifying the designated duties and limitations of the COR. The COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity, or other legal aspects of the resulting order.
1.5.18 Contract Manpower Reporting: : "The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the force management services via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/
Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mill.
PART 2
DEFINITIONS & ACRONYMS
ACOM - Army Commands ASCC - Army Service Component Commands CAC - Common Access Card DoD – Department of Defense DRU – Direct Reporting Units FOA – Field Operating Agencies FMSWeb - Force Management System Web Site IAW – In accordance with NCR – National Capital Region OCI - Organizational Conflict of Interests POC - Primary Point of Contact PWS – Performance Work Statement TAA - Total Army Analysis
DEFINITIONS
Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor
Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.
Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.
Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.
Contracting Officer. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3.1. Services: The Government will provide the following:
3.2 Facilities: The Government will provide the necessary workspace for the contractor to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.
3.3 Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount.
3.4 Equipment: The Government will provide access to, scanners, fax machines, printers, shipping crates, lighting and sound, every equipment necessary to accomplish the task outlined in the PWS.
3.5 Materials: The Government will provide all the materials, Standard Operating Procedures and Policies necessary to accomplish the task outlined in the PWS.
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.
4.2 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment
4.3. Materials. The Contractor shall furnish all materials, supplies, and equipment necessary to meet the requirements under this PWS.
4.4. Equipment. The Contractor shall provide all equipment to meet the requirements under this PWS.
PART 5
SPECIFIC TASKS
5. This requirement is for professional force management support services to JFHQ-NCR/USAMDW. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items necessary to provide technical and analytical support services in support of the JFHQ-NCR/USAMDW mission. Support includes data collection, data analysis, data management, document integration, document integrator cross-training, organizational analysis, and other supporting functions. Contractor support under this PWS shall be available, as appropriate, to other elements of the DOD, Army Secretariat, Army Staff, Army Commands (ACOM), Army Service Component Commands (ASCC), Direct Reporting Units (DRU), Field Operating Agencies (FOA), and other Government agencies as required.
5.1 The contractor shall analyze equipment and personnel aspects of Tables of Organization and Equipment (TOE), Basis of Issue Plan (BOIP), Modified TOEs (MTOE), Tables of Distribution and Allowance (TDA) and Augmentation TDAs (AUGTDA).
5.2 The contractor shall review Manpower Requirement Criteria (MARC) and Standards of Grade Authority (SGA) applicability to ensure TOE and MTOE equipment and personnel requirements are in accordance with approved DA doctrine, organizational concepts, staffing criteria, force management plans, and sound judgment for assigned documents.
5.3 The contractor shall draft, analyze, evaluate, and build requirements and authorizations for numbers and types of equipment Line Item Numbers (LIN) and personnel positions in MTOE, TDA, and AUGTDA. The contractor shall ensure that unit equipment and manpower requirements and authorizations are in conformance with standardization policy and do not exceed the allocation for a given force package. The contractor shall, subject to government approval, change, add, or delete equipment and manpower requirements or authorizations IAW HQDA approved equipment and manpower authorization criteria, allocation/staffing guides, manpower staffing standard survey reports and budget guidance.
5.4 The contractor shall maintain liaison with proponents on status of actions involving equipment and personnel portions of requirement and authorization, to permit maximum lead-time in planning proposed reorganization or other changes. The contractor shall provide advice, assistance and prioritization schedules on matters of organization, authorization, format and automated procedures and techniques during visits to proponents and field commands, agencies, and units. The contractor shall serve as a member of special task groups on high priority projects ranging from requirements and authorization documents preparation to impact analysis for organization/reorganization actions.
5.5 The contractor shall assist in the development of qualitative and quantitative equipment and personnel impact data for capability studies, identify organizational improvements, and staff all exceptions to MTOE and TDA standardization for approval ICW JFHQ-NCR/USAMDW task leaders.
5.6 The contractor shall assist with the review and restructure requirement and authorization documents to ensure accuracy (e.g. command control numbers, unit identification codes, and standard requirement codes, levels of organization, unit designations, effective dates, designated organization elements, position titles, equipment and personnel allocations and authorizations).
5.7 The contractor shall assist in developing recommendations for implementing Army policy for manpower staffing standards development. The contractor shall support coordination of Army availability and manpower productivity factors, positional manning factors, and manpower requirements.
5.8 The contractor shall assist in the analysis of organizations, processes, workload, and business practices. Contractor support will vary based on assigned projects in coordination between the PM and the COR. Specific tasks shall be scheduled as required by current regulatory guidance. Projects assigned may include Joint, Defense, International Military Commands, Joint - Defense Agencies, Multi-Service Organizations, Other Governmental Organizations with an affiliation to DOD or the Army, Army organizations, Other Service Organizations, including National Guard and Reserve organizations. Interagency work may also be required.
5.9 Supports the JFHQ-NCR/USAMDW force management subject matter experts. Provides a full range of support for all matters pertaining to Army’s Force Development and Documentation Process. To include, but no limited to; Total Army Analysis (TAA), Basis of Issue Plan (BOIP), Cost Benefit Analysis (CBA), Force Management Systems, Manpower Requirements Validation and Prioritization Process (MRVPP), Joint Manpower Program (JMP), Joint Table of Distribution (JTD), Joint Manning Document (JMD), Joint Table of Mobilization Distribution (JTMD), Joint Manpower Validation Process (JMVP), Joint Table of Allowances (JTA), Common Tables of Allowances (CTA) and Global Force Management (GFM) among other FM functions.
5.10 Contractor shall be prepared to review and prepare responses to reclamas. Coordinate recommendations with Secretariat and Department functional staff (Concur/ Nonconcur). Conduct interviews as necessary with functional staff to discuss and resolve reclama issue(s). Submit reclama package in specified format (delineating-responsible activity, JFHQ-NCR/USAMDW Special Projects Office and as may be appropriate JFHQ-NCR/USAMDW formatted response). The contractor shall provide final written reports as directed by the COR and/or task lead.
5.11 Provides a full range of consultant services to the JFHQ-NCR/USAMDW Staff on all force structure and organizational management issues. Applies a thorough knowledge of the Army's organization, organizational relationships, programs, missions, functions, policies and procedures, along with a knowledge of analytical and investigative techniques to conduct all types of force integration and organizational integration (manpower and equipment) determinations.
5.12 Supports the conduct of Army and Joint organizational integration and organizational management functions in accordance with the applicable regulations, policies, and procedures.
5.13 Provides documentation assistance to the JFHQ-NCR/USAMDW headquarters personnel and equipment structure for Tables of Distribution and Allowances (TDAs), Augmentation TDA (AUGTDAs), Modified Tables of Equipment (MTOEs), Joint Tables of Distribution (JTD) and Joint Table Mobilization Document (JTMD).
5.14 Coordinates the maintenance of current and future authorization documents. Ensures that timely and correct modifications are applied to the authorization documents. Manipulates The Army Authorization Documentation System (TAADS) database to review updated documents for correctness.
5.15 Reviews and make recommendations on force structure issues concerning all units operationally controlled by JFHQ-NCR/USAMDW.
5.16 Meetings will be held periodically as needed by the Government or contractor or as required, to discuss tasks accomplishments, deliverables, and progress toward task completion.
PART 6
APPLICABLE PUBLICATIONS
6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)
6.1. Publications and forms applicable to this Performance Work Statement are listed below. The publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent (that is, a specific procedure in a paragraph, section, chapter or volume) specified in the Performance Work Statement. The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the Performance Work Statement. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. All publications below can be found at http://armypubs.army.mil/
6.1.1 Regulations and Directives
Applicable Publications.
| NUMBER |
| DATED |
| DESCRIPTION |
| MANDATORY |
AR 71-32 JUL 13 Force Development and Documentation X
TECHNICAL EXHIBIT 1
Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective (The Service required—usually a shall statement)
| Standard |
| Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”) |
Method of Surveillance
PRS # 1.
Contractor shall provide support to all matters pertaining to the Total Army Analysis (TAA).
PWS paragraph 5.2
| Provide analysis/reports NLT due date suspense. |
| Not less than 98% on time reports. Performance in this area will be calculated monthly from contractor maintained workload logs. Calculation will be based on number of on-time reports divided by number of late reports. |
Random Sampling
PRS # 2
Provides documentation assistance to the JFHQ-NCR/USAMDW headquarters personnel and equipment structure for Tables of Distribution and Allowances (TDAs), Augmentation TDA (AUGTDAs), Modified Tables of Equipment (MTOEs), Joint Tables of Distribution (JTD) and Joint Table Mobilization Document (JTMD).
PWS paragraph 5.5
| Provide analysis/reports NLT due date suspense. |
| Not less than 98% on time reports. Performance in this area will be calculated monthly from contractor maintained workload logs. Calculation will be based on number of on-time reports divided by number of late reports. |
Random Sampling
Coordinates the maintenance of current and future authorization documents. Ensures that timely and correct modifications are applied to the authorization documents. Manipulates The Army Authorization Documentation System (TAADS) database to review updated documents for correctness.
PWS paragraph 5.6
| Provide analysis/reports NLT due date suspense. |
| Not less than 98% on time reports. Performance in this area will be calculated monthly from contractor maintained workload logs. Calculation will be based on number of on-time reports divided by number of late reports. |
| Random Sampling |
Types of Surveillance to select from:
Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.
Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure 100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e. monthly, quarterly, semi-annually etc.)
Validated Customer Complaint: Complaints must be validated.
NOTE: You may also use any surveillance method used in the commercial market to surveil the required service. (This will be discovered when market research is conducted).
Performance threshold can only be at 100% or no deviation if it deals with a regulation, law, or health and safety.
TECHNICAL EXHIBIT 2
DELIVERABLES SCHEDULE
| Deliverable |
| Frequency |
| # of Copies |
| Medium/Format |
| Submit To |
Forecast, PWS para 5 to 5.16 Daily
| N/A |
| Meeting |
Task Lead
Update Reports.
PWS para 5 to 5.16
| Weekly, every Thursday. |
| 1 |
| Electronic file by e-mail as an MS Word or Excel spreadsheet attachment. |
Task Lead
Contractor Quality Control Plan PWS Para 1.5.1
| Monthly, the last Thursday of every month. |
| 1 |
| Electronic file by e-mail as an MS Word or Excel spreadsheet attachment. |
COR and Contracting Officer
TECHNICAL EXHIBIT 3
ESTIMATED WORKLOAD DATA
Below are the descriptions and estimated annual labor hours for the requirements of this PWS based on historical data. These hours do not project actual requirements for the new contract, nor does it reflect hours required of subcontractors. The contractor is responsible for proposing the appropriate hours and labor mix to perform the requirements of this PWS. This data is provided for informational purposes only.
(Sample for the PWS Part 5 above)
ITEM
NAME
ESTIMATED QUANTITY
| 1 |
| Force Manager |
| 1880 |
| Labor Hours |
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Address:
POCName:
Phone:
Email:
Title:
Enter the date using the format DD-Mon-YYYY:
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