Capability Development Performance Work Statement FY24 (Final).pdf

PERFORMANCE WORK STATEMENT (PWS)

Combined Arms Support Command (CASCOM) Field Force Integration Directorate (FFID) United States Army Training and Doctrine Command Proponent Office (TRADOC)

Sustainment Mission Command (SMC) Capability Development and Data Integration Support Services

Part 1: General Information.

This is a non-personal services contract to provide capability development and data integration to the TPO SMC, Army Staff and agencies on behalf of the Army’s Senior Responsible Official, the Commanding General (CG) TRADOC, CASCOM in fulfilling its mission to synchronize, and integrate innovative Army and Joint Sustainment capabilities, concepts, and doctrine.

1.1. Description of Services/Introduction. The Contractor shall provide all personnel, needed supplies, transportation, supervision, and non-personal services necessary to perform requirements as defined in this PWS except for those items and services specified as being provided by the Government. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the U.S. Government. The Contractor shall perform to the standards in this contract.

1.2. Background. TPO SMC is the soldiers’ representative for all things related to the data integration of sustainment information systems. TPO SMC is a user advocate for current systems and coordinates, develops, integrates capabilities and requirements for future systems. The ideas for future systems come from Soldiers making recommendations from the field, as well as tried and tested systems in the commercial world. TPO SMC integrates and coordinates concepts and Doctrine, Organization, Training, Material, Leadership and Education, Personnel, and Facilities (DOTMLPF) solutions across the full range of military operations and synchronizes activities with the Army Staff and agencies on behalf of the Army’s Senior Responsible Official, the CG TRADOC.

TPO SMC develops and reviews the documents necessary to coordinate, integrate, describe the capabilities needed to be added or improved and see their progression through the Joint Capabilities Integration and Development System (JCIDS) and the Business Capability and Acquisitions Cycle (BCAC) processes. CASCOM requires Contractor knowledge, expertise, and support services for the SMC to develop capabilities in the areas of concepts, doctrine, force development, materiel systems and modeling, and simulations work that CASCOM is not resourced to perform in-house.

1.3. Scope. CASCOM requires a contract to support its integration and capability development initiative for sustainment information systems and communications platforms. This contract is necessary to strengthen CASCOM’s ability to develop sustainment support capabilities to Army Multi- Domain Operations (MDO) to ensure that the Army can fight not only in the land, sea, and air using combined arms, but also in all domains, including cyber, space, and the electromagnetic spectrum.

1.4. Period of Performance (PoP). The PoP shall be for a 11 month Base Period and four (4) 12-month Option Periods. The Period of Performance shall read as follows:

• Base Period: 13 September 2024 through 31 August 2025

• Option Period One (1): 1 September 2025 through 31 August 2026

• Option Period Two (2): 1 September 2026 through 31 August 2027

• Option Period Three (3): 1 September 2027 through 31 August 2028

• Option Period Four (4): 1 September 2028 through 31 August 2029

1.5. Federal Holidays. The days specified below are legal Federal holidays during which services shall not be required of the Contractor. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday. Federal holidays include those designated by Executive Order of the President.

Holiday Day of observation New Year’s Day January 1st Dr. Martin Luther King Jr.’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth National Independence Day June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.6. Hours of Operation. The Contractor is responsible for performing services between the hours of 8:00 a.m. to 5:00 p.m., Eastern Time (ET) Monday through Friday except federal holidays, including those designated by Executive Order of the President or Federal Law, or when the Government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings.

1.6.1 The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

The Contractor shall be responsible for performing the services noted herein with personnel that have the requisite technical expertise, experience, and skills. The Contractor shall also notify the Contracting Officer (KO) and Contracting Officer’s Representative (COR) of any real or potential deficiencies in the performance of the services required. This does not, however, relieve the Contractor of any performance requirements. The Contractor shall notify the COR of any changes in Contractor personnel during the execution of the contract. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to the performance of the services required.

1.7. Place of Performance. The primary place of performance is Fort Lee, VA, or Contractor designated remote site as workload permits. Performance may also be required at temporary duty (TDY) sites throughout the Continental United States (CONUS).

1.8. Program Manager (PM)/Contractor Point of Contact (POC). The Contractor shall provide a PM/POC to be responsible for the PWS. The name of this person and an alternate who shall act for the Contractor when the PM/POC is absent shall be designated in writing to the KO and the COR. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract available between the hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday.

The PM/POC shall be able to conduct an on-site visit on Fort Lee, VA within two (2) business days of request from the KO or COR. Upon notification the PM/POC shall respond to inquiries from the KO and the COR within one (1) business day. The PM/POC shall coordinate all aspects of this contract through the COR. The Contractor shall alert the KO and COR of any Government requested changes to this PWS that will impact scope (schedule/cost). Changes must be in-scope to be considered. The

Contractor shall not perform any services beyond what is specified in the PWS until a modification to the contract has been executed by the KO authorizing the requested changes.

2.0 Travel. The Contractor shall be required to travel during the performance of this contract to attend meetings, conferences, deemed necessary for mission support of this PWS. The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel shall be performed, and reservations made using the most economical means of transportation available and reimbursed in accordance with (IAW) Federal Acquisition Regulation (FAR) 31.205-46. All travel receipts including airfare, lodging, rental car, gas other miscellaneous expenses and an inclusion of per diem must be provided to the COR along with invoices for reimbursement for each multimedia support Contractor. Profit on travel is not authorized. The Contractor will be given two (2) weeks written notice (when possible) prior to any required travel to Government or other locations. All travel shall be approved by the COR prior to the travel occurring. The Contractor shall submit a written cost estimate of the travel to the COR prior to travel for approval. Extenuating circumstances (i.e. last minute requirements) may necessitate deviation from the written notice. These instances will be handled on a case-by- case basis with approval through the COR. All travel requires approval, authorization, and notification to the COR. A trip report shall be submitted to the COR within five (5) business days of return from the trip.

3.0 Identification of Contractor Employee(s).

3.1 Common Access Card (CAC). Each Contractor employee shall obtain a CAC issued by the Government. Each Contractor employee’s name, social security number, date of birth and email address will be entered into the Trusted Associate Sponsorship System (TASS) database by the COR/Trusted Agent (TA), which is operated by the Defense Manpower Data Center (DMDC).

TASS is an automated system to allow Contractors’ personal information to be verified when applying for a new or renewal Government identification card/CAC. Once the Contractor employee’s information is registered and the completed CAC request information is processed, TASS will electronically forward the information to the COR/TA for verification and approval. Once verified and approved, the COR/TA will authorize the Contractor employee via TASS the required CAC. The Contractor employee will be directed to go to the designated Real- Time Automated Personnel Identification System (RAPIDS) issuing facility and obtain the CAC. Failure, inability, or delay in obtaining the CAC does not relieve the Contractor from performing under the terms of the contract. Should an employee leave prior to the contract expiration, the Contractor shall ensure the employee turns-in his/her CAC at that time. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee.

3.2 Answering Telephones. Contractor personnel shall identify themselves as Contractor employees when answering Government telephones.

3.3 Utilizing Electronic Mail. When Contractor personnel performing on this contract are not using Government computers, all e-mail addressed to Government personnel shall be sent with the Contractor’s e-mail and shall include the Contractor Company’s name together with the person’s name. For Contractor personnel using a Government computer, the Government shall assign an e-mail address that includes CTR, for Contractor, after their name. The Contractor shall use the Government email system only for items regarding performance of services under this contract.

3.4 Personal Interactions. Contractor personnel shall identify themselves as such in all interactions with Government or other Contractor personnel during performance of this contract.

3.5 Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

3.6 Organizational Conflict of Interest (OCI). The Contractor and subcontractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the Contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5. The Contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest as established in Department of Defense (DoD) 5500.7-R, Joint Ethics Regulation (JER).

Additionally, the Contractor shall not employ any person who is an employee of the Department of the Army (DA), either military or civilian, unless such person seeks and receives approval in accordance with DoD 5500.7-R, JER. If there is any doubt it is highly recommended that the Contractor obtain legal counsel to determine if an actual or perceived conflict of interest exists.

The Contractor shall notify the Contracting Officer immediately whenever the Contractor becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

4.0. Security Requirements.

4.1. Classification Standards. The Contractor personnel will meet the personnel security requirements for access to classified information (no higher than Secret) while performing under this contract IAW AR 380-67, AR 380-5, and NISPOM. Contractor personnel will be U.S. citizens and have a valid investigation with Secret eligibility (or Interim Secret eligibility) in place at the start of this contract as verified by the Government Requiring Activity's servicing Security Office. The Contractor personnel must maintain this eligibility for the duration of the contract. The security requirements are in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification. Contractor personnel are subject to having access to classified information up to and including Secret, and through the compilation of sensitive unclassified information, at meetings on communications systems and cybersecurity, and through the analysis process of information pertaining to these systems and cybersecurity protocol. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “(Con)fidential,” and “(Sec)ret,” and requires contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor. All Contractor personnel performing services under this contract shall have a favorable National Agency Check with Inquiry (NACI), Tier 1 investigation (SF-85), and must maintain this level of security required for the duration of performance of services under this contract. The Contractor shall use only Government-provided Automated Information Systems (AIS) when be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

4.2. Anti-Terrorism (AT) Level I Training. The Contractor and sub-Contractor personnel requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 14 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter.

The Contractor shall submit certificates of completion for each Contractor and sub- Contractor personnel to the COR within five (5) business days after completion of training. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/. Once the training is completed by the Contractor personnel, the Contractor shall submit the completed certificate annually to the COR to ensure compliance with the terms and conditions of the contract.

4.3. Operations Security (OPSEC) Training. Per AR 530-1, Operations Security, Contractor employees must complete Level I OPSEC Awareness training within 30 calendar days of the start of the performance of services under this contract, and annually thereafter. This training can be found at https://securityawareness.usalearning.gov/.

4.4. Derivative Classification Training. Contractor personnel who work directly with classified information (i.e., SIPRNet users) complete the Derivative Classification course (IF103.16) and complete the exam (IF103.06) annually. Once training has been completed, the contractor ensures copies of the completed certificate are provided to the COR/Government Requiring Activity's Security Manager. Derivative Classification course can be accessed at the Center for Development of Security Excellence (CDSE) at: https:// security awareness.usalearning.gov/derivative/index.htm.

4.5. Threat Awareness and Reporting Program (TARP) Training. Per AR 381-12 Threat Awareness and Reporting Program (TARP), Contractor employees must receive annual TARP training by CI agent or other trainer as specified in 2-4b.

4.6. Information Assurance (IA)/Information Technology (IT) Training. All Contractor employees with access to Government information systems and networks shall successfully complete all required IA awareness training as specified in AR 25-2 and as specified by the Government requiring activity.

This includes training mandated in Army Chief Intelligence Officer (CIO)/G6 ALARACT message 293/2007, subject: Implementation of Standard DoD IA Awareness Training, dated 261800Z Dec 07.

Training is available at https://ia.signal.army.mil. The Contractor shall ensure that all Contractor employees requiring IA awareness training complete the training at start of the performance of services on this contract and annually thereafter for the duration of this contract.

4.6. iWATCH Training. The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the Requiring Activity (RA) Antiterrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than (NLT) 30 calendar days after contract award.

5.0. Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractor personnel shall comply with applicable installation, facility, area commander installation and facility access, as well as local security policies and procedures (provided by the government representative). The Contractor and all associated sub-contractor employees shall also provide all information required for background checks to meet installation access requirements to be https://jkodirect.jten.mil/ https://securityawareness.usalearning.gov/ accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

5.1. Visit Requests. Contractors shall ensure an owning relationship is established in the Joint Personnel Adjudication System (JPAS) for everyone performing duty in support of this performance work statement. Visit Requests shall be coordinated with the COR.

5.2. Disclosure of information. The Contractor shall not release any information to anyone outside the Contractor's organization regardless of medium (e.g., film, tape, or document), pertaining to any part of this contract or any program related to this contract, unless the KO has given prior written approval, or the information is otherwise in the public domain before the date of release.

5.3. Army Training Certification Tracking System (ATCTS). All Contractor employees with access to a Government information system (IS) shall be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Assurance Awareness prior to access to the IS and then annually thereafter. This training can be found at https://ia.signal.army.mil/.

6.0. Contractor Standards of Conduct.

6.1. Code of Conduct. The Contractor shall ensure that their written code of business ethics and conduct promotes an understanding of provisions within the Joint Ethics Regulation that govern their interactions with military and civilian employees. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army or CASCOM involving Contractor personnel, the Contractor will be notified and will be required to investigate the matter fully and provide corrective actions, if necessary to the COR. Any adverse or negative conduct will be reflected in the Contractor’s past performance via Past Performance Information Retrieval System (PPIRS) and/or Contractor Performance Assessment Reporting System (CPARs). The Contractor shall not employ nor provide any person whose performance of work would constitute a conflict of interest or an appearance of impropriety, within the meaning of the Standards of Ethical Conduct (5 Code of Federal Regulations (CFR) Part 2635). The Contractor is responsible for the conduct of its employees and shall take prompt, reasonable, and appropriate disciplinary action against employees for misconduct. The removal, detention, or prohibition to the site or installation does not relieve the Contractor of its obligation to perform all work contained in this PWS. Contractor personnel will be denied access to and/or removed and barred from worksites and or military installations when their presence is determined by the KO, COR or Military Police to be detrimental to security, health, welfare, or safety of any individual(s), or to the detriment of the accomplishment of work. The Government expressly reserves the right to remove, detain or prohibit access to a contract employee whose activity, on or off-site, endangers persons or property, or whose presence on-site presents an unacceptable risk to safety or security. In cases where Contractor personnel are removed or denied access to the post by other than the KO, the KO must be notified immediately. The KO shall advise the Contractor of the reason(s) in writing.

6.2. Interaction with Other Support Contractors. The Contractor shall normally interface directly with the COR. The Contractor shall not direct other support Contractor personnel and will not be directed by support Contractors. The Contractor shall fully cooperate with support contractors and Government employees regarding the performance of services under this PWS. If the Contractor believes that such cooperation would create an Organizational Conflict of Interest (OCI) or constitute a breach of a non-disclosure agreement (NDA) entered pursuant to this contract, the Contractor should immediately https://ia.signal.army.mil/ report that concern to the KO and COR.

6.3. Prohibition of Photography on the Installation. In accordance with All Army Activities (ALARACT) 087-2008, Commercial Imagery 1, Department of Defense Instruction Number 5200.08, 10 Dec 05, and Department of Defense 5200.08-R, Physical Security Program, 9 Apr 07, Contractors in support of government contracts shall not take photographs or videotape on the installation without the Senior Commander's written approval. Approval shall be coordinated in advance through the COR.

6.4. Employment Restrictions. The Government may restrict any Contractor personnel that they determine to be a potential threat to the health, safety, general well-being, or operational mission on the installation or its population from accessing Government facilities/installations. In the event this occurs, the Contractor is still required to perform the services and meet contract requirements.

7.0 Government Furnished Equipment (GFE).

7.1. Facilities and Equipment. The Government furnished items and services must be utilized in accordance with contract requirements. Accountability for Government furnished items will be conducted in accordance with AR 735-5. Government furnished items shall only be used for the performance of this contract and shall be returned in like condition, less fair wear, and tear, to the Government upon completion of work described in the PWS.

The Government will make available office space, desk, chair, as well as access to telephone, computer, printers, scanners, facsimile machines, and other business equipment for on-site Contractor personnel to accomplish the requirements identified in the contract. All utilities in the Government facility will be available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall provide its employees training/instruction in utility conservation practices.

8.0 Personnel Requirements.

8.1. Personnel Qualifications.

The Contractor personnel shall be able to work independently and as a member of a geographically dispersed group. Contractor personnel shall have excellent communication, presentation development, and customer interaction skills, both face-to-face and virtually. The Contractor shall hire replacement employees within 60 calendar days, so that performance is not adversely affected by the vacancy. This period shall include a minimum allowance of seven calendar days for the COR to determine whether a candidate for a key personnel position meets contract requirements.

8.2 Soldier Support Institute (SSI) Functional Analysis and Data Integration Capability Developer (4 CMEs). The Contractor shall have the ability to review all SSI related contents in Capability Requirements Documents (CRD), BCAC, and JCIDS documents to ensure that the equities are integrated for the Soldier Support Institutes Capability Development and Integration Directorate (CDID) and Training Development tasks and respective Program Executive Offices (PEOs). The Contractor personnel shall have a bachelor’s degree from an accredited college.

Contractor personnel shall have at least four (4) years of experience providing technical guidance and analyzing Human Resources (HR), Adjutant General (AG), and financial software applications and integration to enhance performance and capabilities. The Contractor shall have ability to collaborate with other teams to assist in creating test plans, analyzing test cases, identifying issues, and escalating them to appropriate teams. The Contractor shall have the ability to perform software integration and engineering of existing mission command and operational systems. The Contractor shall be capable of reviewing and providing comments on documentation that is staffed within

SMC.

8.3 Software Analysis and Data Integration Capability Developer -Optional Labor (1 CME).

The Contractor personnel shall have a bachelor’s degree in engineering, information technology, computer science, physical science, or a related discipline from an accredited college. Contractor personnel shall have at least five (5) years of experience conducting reviews of a wide variety of business situations and conducting complete, accurate, and astute business and systems analyses, utilizing business reporting and analysis tools. The Contractor shall have a strong technical background, and the ability to analyze and evaluate business processes and business technical requirements.

8.3.1. The Contractor shall be capable of providing technical expertise for evaluation of software applications and integration recommendations to enhance performance and compatibility. The Contractor shall be capable of collaborating with other teams to create test plans, analyze test cases, identify issues and escalate them to appropriate teams through coordination with the COR. The Contractor shall have the ability to perform software integration and engineering of existing mission command and operational systems and troubleshoot hardware and software issues and provide appropriate support to identify and solve problems. The Contractor shall have the ability to perform research and design of complicated computer systems as needed and write white papers on new technologies for insertion into program functions.

8.4 Human Factors (DO_LPF-P) Integration Capability Developer - Optional Labor (1 CME). The Contractor personnel shall have a bachelor’s degree from an accredited college.

Contractor personnel shall have at least two (2) years of experience reviewing capability development and integration efforts. The Contractor shall have experience developing, reviewing related contents of developed CRDs and JCIDS documents to ensure that the requirements are accurate and identify required capabilities needed to implement SMC concepts. The Contractor shall be capable of providing written recommendations to the COR for the TPO on SMC concepts and capability development issues.

8.4.1. The Contractor shall be capable of working with other members of TPO SMC to integrate Human Factor requirements and capability integration recommendations. The Contractor shall be capable of providing Human Systems Integration (HSI) and analyzing the process by which to design and develop systems that effectively and affordably integrate human capabilities and limitations to ensure that HSI is included as an integral part of a total system approach to systems development and acquisition. The Contractor shall have subject matter expertise in the following basic HSI areas: Human Factors Engineering, System Safety, Health Hazards, Personnel, Survivability, Manpower, Personnel Training, and Habitability. The Contractor shall be capable of reviewing and providing comments on documentation that is staffed within SMC.

9.0 Document and Task Analysis.

9.1. Specific Requirements. The Contract shall review and provide comments to documents requiring review in support of the TPO SMC mission. Documents requiring review and comment may include, but are not limited to, Joint Publications (JP), Tactics, Techniques, and Procedures (TTP), Army Technique Publication (ATP), Standard Operating Procedures (SOP), Army Regulations, DA Pamphlets, Common Operating Environment development standards directed by TRADOC, and other applicable capability development documents requiring review.

9.1a. Review documents prepared by other organizations in the Army’s automated systems development and acquisition community and shall recommend solutions for better defining data integration and interface requirements for automated systems developed by CASCOM that interface with Mission Command Center of Excellence (MCCoE), Army Materiel Command (AMC), and Joint systems.

The Contractor shall provide written comments and suggested changes as required to assure that the documents address and satisfy automated systems processing, and interface requirements or the corresponding Employment Readiness Program (ERP) solution identified by CASCOM.

9.1.b. Review documents prepared by other Army organizations with applicability towards Cross- Cutting Capabilities (CCC) in the Assistant Secretary of the Army for Acquisition, Logistics, and Technology (ASA-ALT) directives for MCCoE developments and DA G3/5/7 COE policies and directives for inclusion in Joint Battle Command-Platform Logistics (JBC-P LOG), Mounted Computing Environment (MCE) and other Mission Command system’s documentation.

9.1.c Review and provide recommended changes to related SMC Capability Description Documents, Capability Production Documents (CPD), Requirements Definition Packages, Capability Drops, War Fighting Function functional documentation and related architecture products that support the JCIDS products as required or if they exist.

9.1.d. Review and provide recommended changes to SMC Concept of Operations (CONOPS).

During the review, the Contractor shall determine that the document reflects proper hardware and allocation strategy.

9.1.e. Review Mission Command (MC) Common Operating Environment development initiatives as they apply to Program of Record (POR) that involve SMC or impact SMC efforts actions or initiatives to the JCIDS standard or as directed by TRADOC, DA G3/5/7 or ASA- ALT.

9.1.f. The Contractor shall provide comments on Comments Matrix, DA Form 2028 (Recommended Changes to Publications), directly into the document, using the “track changes functions” or other methods in coordination with the COR.

9.1.g. Identify, analyze and verify DOTMLPF as a result of business process changes and policy changes.

9.1.h. Participate in meetings, briefings, Workshops, Configuration Control Boards (CCB), Integrated Process Teams (IPT), Council of Colonels (CoC), In Process Reviews (IPR) and other meetings as required to accomplish the tasks in this contract. Meeting events may be local or off-site. The COR will provide the PM notice of a required meeting at least three (3) business days prior to the meeting.

9.1.i. Prepare and present briefings in support of the tasks contained in this Performance Work Statement within three (3) business days of briefing requirement.

9.1.j. Provide weekly input and technical support to progress reviews and ongoing projects and associated solutions with Government team members for line of effort briefings which provide updates on the status of projects, programs, or missions.

10. Deliverables.

10.1. Quality Control Plan (QCP). Quality Control (QC) is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government. The Contractor shall develop, implement, and maintain an effective Quality Control which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting performance to ensure all requirements are met.

10.2. The QCP shall be delivered within ten (10) business days after contract award. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting, and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non- conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent reoccurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide to the Government their quality control documentation. Quality Assurance (QA) practices in program management include, at a minimum, identification of quality control factors and processes, evaluation methods, earned value, process improvement, and risk management. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC plan.

10.2. In-processing Documentation. All in-processing documents shall be completed prior to the appointment with the COR for in-processing. The documents shall be completed TRADOC Reg. 350-18. The in-processing appointment shall be coordinated between the PM/POC and COR at least one (1) business day prior to the requested appointment. All required documents shall be completed prior to the in- processing appointment. The completed documentation shall be provided to the COR at the in-processing appointment.

10.3. Qualification Verification Form (QVF). The Contractor shall submit a QVF for each Contractor personnel performing services on this contract. All supporting qualification and certification documents shall be attached to the QVF. The QVF shall be provided by the PM to the COR one (1) business day prior to the in-processing appointment with the COR.

10.4. Monthly Status Report. The Contractor shall provide the COR a Monthly Status Report (MSR) that analyzes the current contract status and provides contract accounting information. The MSR must be submitted no later than the fifth (5th) business day following the reporting period.

The reports shall include a summary of work performed by each specific requirement area for the reporting period including at a minimum: a detailed summary of the significant activities/work performed, new discoveries (e.g. any shortcomings in the current SMC modernization improvements that could be implemented to streamline the data flow), if any, a summary of employee turn-over for the month (terminations and hires), a by-name roster of employees including contact information, and any outstanding training certificates, a brief description of requirements, anticipated timelines to accomplish the requirements and a brief summary of accomplishments during the reporting period, current or anticipated problems and the proposed resolution, lessons learned, a schedule of deliverables anticipated for the next reporting period, if applicable.

10.5. Trip Reports. The Contractor shall provide a trip report within five (5) business of the completion of each trip performed. The trip report will include, at a minimum, the following information:

• Traveler(s) name and title

• Travel request number

• Program name

• Company (i.e., Contractor name)

• Travel dates (start and end dates)

• Government personnel authorizing trip

• Purpose of the trip

• Trip destination

• Organizations contacted or worked with

• Projected cost of the trip

• Actual cost of the trip

• Results achieved (i.e., synopsis of meetings, issues discussed and resolved or outstanding, tasks performed, mission accomplished, assessment of the meeting as it relates to the FFID/TPO SMC mission and objectives).

10.6. After Action Reports (AARs)/Meeting Reports. The Contractor shall provide an AAR to the COR for meetings and events attended and briefings given within two (2) business days of the event completion. The AARs serve as a documentation of meetings, briefings, and events, and provide an overall synopsis of the discussion. This report shall include a summary of the meeting as well as all taskings generated during the meeting and the responsible agency for each task. If provided, a list of attendees shall be included with the meeting report when it is sent to the COR in Microsoft Word via email.

10.7. SIGACT Report. In addition to the meeting report, the Contractor shall provide input to the CASCOM Significant Activity (SIGACT) Report from the meeting notes. This input will contain a high-level synopsis on all meetings, conferences, etc., attended. The format of the SIGACT shall be in accordance with TRADOC guidance.

10.8. Service Contract Reporting (SCR). The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Sustainment Center of Excellence via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: www.sam.gov, click on the "Entity Registrations," and then click on the "Service Contract Reporting."

10.9. Schedule of Deliverables. All deliverables shall be provided via email to the COR. All deliverables shall contain the contract number and applicable title. If the Government provides a format for the deliverable, the format shall be followed unless an exception/revision to the format is approved in writing by the COR.

http://www.sam.gov/

PWS Paragraph Reference

Deliverable Transmittal Form and Quantity

Schedule

9.1.h. - 9.1.j Briefings and Presentati ons

MS Word and PowerPoint

Within three (3) business days of notification of briefing requirement

9.1.a. – 9.1. j. Results of Document Reviews

MS Word, Excel, and PowerPoint

TBD by internal suspense and shall be mutually agreed in writing with the

COR

10.1. QCP Microsoft (MS)

Word

Within ten (10) days of contract award to the KO and COR via email.

10.2. In-processing

documentation

IAW TRADOC

requirements

Completed documents shall be provided to the COR at the in-processing appointment that is coordinated between the COR and PM one (1) business day before the in-processing appointment

10.3. QVF Completed QVF

(Technical Exhibit Three (3)

Provided by the PM to the COR one (1) business day prior to the in-processing appointment with the COR

10.4.

MSR MS Word and PowerPoint

NLT five (5) business days after end of month following the reporting period

10.5. Trip Reports MS Word Within five business days

after completion of the trip

10.6. AARs/Meeting

Reports

MS Word Within two (2) business days of meeting completion

10.7.

SIGACT Report

IAW TRADOC

guidance

Internal suspense based on requirement and shall be mutually agreed in writing with the COR

10.8. Service Contract

Reporting

IAW www.sam.gov Reporting period will be the period of performance not to exceed 12 months ending 30 September of each Government fiscal year and shall be reported by 31 October of each calendar year http://www.sam.gov/

11. List of Technical Exhibits

11.1. Technical Exhibit One (1) - Performance Requirements Summary (PRS)

11.2. Technical Exhibit Two (2) - Estimated Workload Data

11.3. Technical Exhibit Three (3) - Qualification Verification Form

11.4. Technical Exhibit Four (4) – Example Non-Disclosure Agreement

11.1. Technical Exhibit 1 - PRS

Performance Objective

PWS

Paragraphs

Performance Standard

Maximum Allowable Deviation

Surveillance Method

Remedy amount of Total Monthly Price

PO 1 Section 1 and Section 10

The Contractor shall participate in all meetings, conferences, teleconferences, seminars, briefings, Workshops, Configuration Control Boards (CCB), Integrated Process Teams (IPT), Council of Colonels (CoC), In Process Reviews (IPR) and other meetings as required to accomplish the tasks in this contract.

One (1) missed meeting or event per month

Meeting Attendance Reports via Customer Feedback

$100 for every meeting or meeting event missed after the one (1) allowed deviation each month

PO 2 10.9. Schedule of Deliverables The Contractor shall submit deliverables as required in this task order PWS, on time and with a minimum number of defects.

Two (2) defects per month Defects include but are not limited to significant error in final content, such as misstatement of fact or an incorrect calculation, but does not include typographical or grammar mistakes that do not significantly affect meaning, or failure to meet deliverable deadlines.

When applicable, the COR will allow the Contractor a reasonable amount of time to resolve any defects prior to submitting a final deliverable.

100% Inspection $500 will be deducted from the cost paid to the Contractor at the end of the month for any document over five (5) business days late or not meeting standards of completion.

PO 3 Section 1 and Section 10

The Contractor shall perform in a professional and business-like manner, with no violations of standards or unresolved customer complaints.

Two (2) defects per Month

Defects include, but are not limited to, violations of the standards and validated, unresolved customer complaints.

Customer Feedback

3-5 Defects = Loss of 3%

6+ Defects = Loss of 5%

11.2. Technical Exhibit Two (2) Estimated Workload

Estimated Workload PWS Paragraph

Reference Services Average of Annual

Hours

8.2. SSI Data Integration and Functional

Analysis Services 1,912

8.2. SSI Data Integration and Functional

Analysis Services

1,912

8.2. SSI Data Integration and Functional

Analysis Services

1,912

Optional Support Services

8.3. Software Analysis Optional Support

Services

1,912

8.3. Software Analysis Optional Support

Services

1,912

8.4. Human Factors (DO_LPF-P) Capability

Development Optional Support Services

1,912

Average Total Annual Hours 11,472

11.3. Technical Exhibit Three (3) - Qualification Verification Form

QUALIFICATION VERIFICATION FORM (QVF)

Name: Position:

Qualifications of Contractor personnel as stated in this PWS must be verified PRIOR to starting work on this contract. Completion of this form, including PM signature, verifies that the Contractor employee has the minimum qualifications stated in the PWS. The QVF shall be provided via email to the COR one (1) business day prior to the in- processing appointment with the COR.

All Contractor personnel shall:

Be able to work independently and as a member of a geographically dispersed group.

Have excellent communication, presentation development, and customer interaction skills, both face-to-face and virtually.

The Soldier Support Institute (SSI) Functional Analyst and Integration Capability Developer shall:

Have the ability to review all SSI related contents in CRDs, BCAC, and JCIDS documents to ensure that the equities are integrated for the SSIs CDID and Training Development tasks and respective PEOs.

Have a bachelor’s degree from an accredited college.

Have at least four (4) years of experience providing technical guidance and analyzing (HR, AG, and financial software applications and integration to enhance performance and capabilities.

Have the ability to collaborate with other teams to assist in creating test plans, analyzing test cases, identifying issues and escalating them to appropriate teams.

Have the ability to perform software integration and engineering of existing mission command and operational systems.

Be capable of reviewing and providing comments on documentation that is staffed within

The Software Analysis and Data Integration Capability Developer shall:

Have a bachelor’s degree in engineering, Information Technology, Computer Science, Physical Science, or a related discipline from an accredited college.

Have at least four (4) years of experience conducting information systems planning to include requirement definition, implementation and planning.

Have experience and ability to undertake analysis supporting applications by defining, designing system scope and objectives, recommending modifications to processes to solve complex problems for interfaces to achieve desired results through the use of innovative technologies.

Be capable of developing DOTMLPF-P for inclusion in Business Case(s), with a focus on GCCS and those systems that support the warfighter.

Be capable of working with advanced information technology engineering companies that provide innovative products and services to Government and private industry, as well as independent institutions.

Be capable of supporting the TPO SMC and other stakeholders with Command and Control projects.

Be capable of providing engineering analysis and recommendations in support of sustainment information systems and other joint and service-level C5ISR systems and mission requirements.

Have the ability to perform software integration and engineering of existing mission command and operational systems.

Have the ability to troubleshoot software issues and provide appropriate support to identify and solve problems.

Be capable of performing research and design of complicated computer systems as needed, and writing white papers on new technologies for insertion into program functions.

The Human Factors (DO_LPF-P) Integration Capability Developer shall:

Have a bachelor’s degree from an accredited college.

Have at least two (2) years of experience reviewing capability development and Integration efforts.

Have experience developing, reviewing related contents of developed CRDs and JCIDS documents to ensure that the requirements are accurate and identify required capabilities needed to implement SMC concept.

Be capable of providing written recommendations to the COR for the TPO on SMC concepts and capability development issues.

Be capable of working with other members of TPO SMC to integrate Human Factor requirements and capability integration recommendations.

Be capable of providing HSI and analyzing the process by which to design and develop systems that effectively and affordably integrate human capabilities and limitations to ensure that HSI is included as an integral part of a total system approach to systems development and acquisition.

Have subject matter expertise in the following basic HSI areas: Human Factors Engineering, System Safety, Health Hazards, Personnel, Survivability, Manpower, Personnel Training, and Habitability.

Be capable of reviewing and providing comments on documentation that is staffed within

PROGRAM MANAGER SIGNATURE / DATE

11.4. Technical Exhibit Four (4) – Example Non-Disclosure Agreement

Non-Disclosure Agreement

Contractor Personnel’s Full Name

Organization

Contractor Company Name

Phone Number

Contract Number: Email

Reason for Access

Government Sponsor (Name, email, Phone Number, Position Title

1. I acknowledge that my official duties cause me to have access to information concerning the

. I am aware that unauthorized disclosure of this information to unauthorized persons could damage the integrity of this sensitive, pre- decisional information, and could subject me to prosecution under applicable laws and regulations.

2. I will not divulge, publish, forward or reveal by word, conduct, or any other means, such information or…