Draft_PWS_Procurement_Operations.pdf

PERFORMANCE WORK STATEMENT (PWS)

J8 Procurement Analyst and SharePoint Adminstration Services

1 MAY 2019

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide support to United States Southern Command (USSOUTHCOM) J8 Directorate. The J8 Directorate interfaces with the other USSOUTHCOM Directorates and subordinate commands to perform the planning, management and financial accountability of multilateral engagement activities with USSOUTHCOM’s partner nations. The Procurement Operations Contracting Support are required to maintain extensive data management capabilities to refine, consolidate and integrate information for reporting and accountability of contracted supply and services. This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, supervision, and other items and non-personal services necessary to perform SharePoint Administrator, Procurement Analyst services, and Financial Analyst services. Services support to the J8 Directorate as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: USSOUTHCOM is a unified combatant command of the U.S. Department of Defense. It is responsible for contingency planning, operations, and security cooperation in the USSOUTHCOM Area of Responsibility (AOR) which includes South America, Central America, and the Caribbean.

USSOUTHCOM J8 Resources and Analysis Directorate Manages the headquarters resourcing and requirements processes, allocates and executes funding, facilitates contracting services and provides critical analysis in order to deliver the most effective, necessary capabilities to the Command. As with all USSOUTHCOM Directorates, the J8 Directorate is heavily dependent on the use of SharePoint to manage information and workflows. USSOUTHCOM J8-54 Procurement Operations Contracting Supports maintains a contract database repository to account for the Command contract requirements and support the Command acquisitions strategies, process, verification, and validations of procurement requirements.

1.3 Objectives: The Contractor shall support accountability of the USSOUTHCOM contract requirements for the Procurement Operations Cell to a level of accuracy that is financially auditable, and reporting. Provide SharePoint Administrator shall provide administrative services to the SCJ8 Directorate SharePoint website pages.

1.4 Scope: The contractor shall provide accountability and data entry support to the Procurement Operations database to maintain 100% accountability of USSOUTHCOM contracts/procurement information in support auditing purposes.

SharePoint databases are a series of interrelated information management systems used by the U.S. Government on a daily basis. Under this contract, these systems are to integrated and maintained to provide accurate data on demand in support of the J8 Directorate.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) twelve (12) month option years.

1.6 General Information

1.6.1 Quality Control Plan (QCP) The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Operations Security (OPSEC) SOP/Plan Requirements. The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.1.4 Monthly Status Report. The Contractor will submit a monthly status report by 27th day of each month.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: Contractor is or is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730 – 1630, Monday thru Friday except Federal holidays or when the U.S. Government facility is closed due to local or national emergencies, administrative closings, or similar U.S Government directed facility closings. Contractor personnel will receive guidance from the COR and USSOUTHCOM on agency operations. U.S. Government estimate for this work will require a level of effort approximately equal to 160 hours per month. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the U.S Government facility is not closed for the above reasons. When hiring personnel, the Contractor must ensure the stability and continuity of the workforce.

1.6.5 Place of Performance: The work to be performed under this contract will be normally performed at USSOUTHCOM Headquarters. No remote log in will be authorized unless approved by the COR. Work will be performed at: Headquarters, United States Southern Command, 9301 NW 33rd St. Doral, Florida 33172

1.6.6 Type of Contract: The government intends to award a firm fixed price contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Government Representative while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the SECRET level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification”.

The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.4.1 Drug Testing: The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S.

residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk.

The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Un-cleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.9.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other U.S Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO and or COR will apprise the contractor of how the U.S. Government views the contractor's performance and the contractor will apprise the U.S. Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by a separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including U.S.

Government drawings, designs, specifications, monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following personnel are considered key personnel by the U.S.

Government: SharePoint Administrator, Procurement Analyst services, and Financial Analyst services. The Contract Manager shall have full authority to act for the contractor on all contract matters pertaining to daily operation of this contract. The COR will coordinate requirements with the team lead on site, as applicable. The Contract Manager shall be off site and be available via telephone and e-mail between 0730 ET and 1630 ET, Monday thru Friday except Federal Holidays or when the government facility is closed for administrative reasons.

1.6.10.1 SharePoint Administrator: The contractor shall provide a SharePoint Administrator who shall be responsible for the USOUTHCOM J8 Directorate SharePoint administration performance of the work. The name of this person and an alternate, who shall act for the contractor when the specialist is absent, shall be designated in writing to the contracting officer.

1.6.10.1.2 Experience: The SharePoint Administrator shall have 3 years of proven expertise with Microsoft SharePoint. SharePoint Administrator Proposed personnel possesses the knowledge and capability to utilize the Microsoft SharePoint 2010/2013/2016 Application independently as follows:

(1) Drive solutions by 3 years’ experience independently utilizing all Microsoft SharePoint

a. 2010/2013/2016 functions leveraging the SharePoint Features, Services, and

Service

b. Connection.

(2) Developing SharePoint look and feel through the modification of master pages, .css

a. files, and XML Files.

(3) Providing workflow process analysis and recommendations from that analysis.

(4) Design workflows and applications including user interface, site, and template design.

(5) Recommend to J8 senior leadership architectural structure related to respective workflow task.

1.6.10.1.3 Education: Business Administration or Information Technology Associate degree.

1.6.10.1.4 Certifications: Contractor shall possess a certification for Microsoft Office Specialist (SharePoint) and/or Microsoft Technology Associate Certification (Network & Database). A copy of the professional certificate(s) shall be submitted to the COR upon contract award and/or prior to beginning contract performance.

1.6.10.2 Procurement Analyst services. Contracted services shall provide support to account for USSOUTHCOM contract requirements, and record 100% of USSOUTHCOM contract, inter-agency agreement, and procurement actions within the Procurement Operations Contract Management database system. Procurement and acquisition contracting services pre-award packages shall be develop accurately IAW Federal Acquisition Regulations (FAR), Department of Defense Federal Acquisition Regulation (DFARS) and all other federal acquisition policies and directives and laws. The name of this person and an alternate, who shall act for the contractor when the specialist is absent, shall be designated in writing to the contracting officer.

1.6.10.2.1 Experience: Four years of experience in government contracting in pre-award and post-award function. Knowledge of FAR, DFARS, AFARS and other federal and local Procurement Policies/ Regulations. Two year of experience working with E-MALL, GSA Advantage, Army CHESS, Government Purchase Card procedures, and other Mandatory Sources. Proven experience working with GFEBS and Business Intelligence reports.

1.6.10.2.2 Education: A baccalaureate degree in any field of study with 24 credit hours in accounting, law, business, finance, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.

1.6.10.2.3 Certifications: Contracting Level 1 Certification with DAU on-line CLG 001, CLM 003, CLC 004, CLC 005, CLC 055, CLM 023, CON 237, CLG 001, CLC 020 or equivalent as defined by DAU, see: http://icatalog.dau.mil/student_info_H.asp. Personnel (1102) with certification prior to 2000 are exempt to education. Copies of certificate(s) shall be submitted to the COR upon contract award and/or prior to beginning contract performance.

1.6.10.3 Financial Analyst services. Contracted services shall provide support to account for USSOUTHCOM contract requirements, and record 100% of USSOUTHCOM contract, inter-agency agreement, and procurement actions within the Procurement Operations Contract Management database system. Assist in performing cost formulation work involving preparation of detailed analyses of annual and/or multi-year procurement estimates for assigned organizations/programs into a consolidated reports. The name of this person and an alternate, who shall act for the contractor when the specialist is absent, shall be designated in writing to the contracting officer.

1.6.10.3.1 Experience: Minimum three years of governmental financial experience. Three years of experience working with government Contracting Officer Representative and other government contract management personnel in the management of a government contracts. Two years of experience working with GFEBS and Business Intelligence reports. Knowledge of FAR, DFARS, AFARS and other federal and local Procurement Policies/ Regulations. Two years working with, E-MALL GSA Advantage, Army CHESS, Government Purchase Card procedures, and other Mandatory Sources.

1.6.10.3.2 Education: BS/BA Degree or years equivalent in computer science, information systems, business, or other related scientific or technical discipline.

1.6.10.3.3 Certifications: DAU on-line CON 121, CON 124, CON 127, CLM 003, CLC 004, CLC 005, CLC 055, CLM 023, CON 237, CLG 001, CLC 020 or equivalent as defined by DAU, see: http://icatalog.dau.mil/student_info_H.asp. Personnel (1102) with certification prior to 2000 are exempt to education. Copies of the certificate(s) shall be submitted to the COR upon contract award and/or prior to beginning contract performance.

1.6.10.4 Equivalency Program. Students can complete their program (training requirements for career field certification) by exercising the Equivalency Program. DAU provides the opportunity for other organizations (federal government agencies, colleges/universities, private vendors, and non-profits) to offer courses, programs, or certifications which DAU would accept as equivalent to one or more DAU courses if upon evaluation of the materials and standards, they adequately address the entire DAU course learning outcomes for a selected DAU course. It is the responsibility of the organization providing that instruction to request equivalency. It is DAU's policy to accept, without further assessment of the student, the equivalent course completions a student has pursued through other resources when fulfilling course prerequisite and/or program training requirements.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering U.S. Government telephones, email signatures, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are U.S.

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.11.1 Badging of Contractor Employees: Contractor personnel will be required to obtain and wear badges in the performance of this service. Badges shall be worn on the outer garment, in accordance with command policy, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. U.S. Government issued identification remains the property of the U.S. Government and shall be returned to the issuing office or other designated U.S. Government personnel upon transfer of Contractor employees from the contract.

1.6.11.2 Conduct of Personnel: Contractor personnel shall conduct themselves in a professional manner (i.e. timeliness, communication; spoken and written etc.). The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interests of the U.S. Government. In accordance with DoD 5500.7, Standards of Conduct and 18 U.S.C. 1382 (1972), the Commander has the authority to bar individuals from the Government facility. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS. The U.S. Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel. Contractor personnel are not authorized to carry or possess personal weapons to include, but not limited to, firearms and knives with a blade length in excess of three inches, while assigned under this contract.

1.6.11.3 Working Attire and Appearance. Contractor personnel shall present a professional appearance commensurate with standards delineated for U.S. Government civilian personnel acting in similar capacities. The U.S. Government reserves the right to review Contractor personnel qualifications. Upon request, resumes shall be provided to the KO prior to clearance approval, for review and acceptance by the COR. The intent is verification purpose and not for the U.S. Government to become the hiring authority.

1.6.12 Contractor Travel: Travel may be required of Contractor personnel in support of the requirements of this PWS. Such travel shall be approved in advance by the COR assigned overall responsibility for monitoring Contractor performance. All travel conducted under this contract will normally be done during normal working hours – Monday through Friday. No overtime or compensation time is authorized when Contractor personnel are on travel. During travel of Contractor personnel, the Contractor is not required to provide substitute personnel to fill-in at the USSOUTHCOM office. All travel shall be in accordance with the U.S. Government’s Joint Travel Regulation (JTR). Contractor shall submit to the COR a written estimate of travel costs at least 10 ten working days prior to the travel date. The COR will recommend approval or disapproval and forward the request to the KO for final approval. Should the Contractor travel without the proper authorization the U.S. Government reserves the right to deny reimbursement of any travel costs incurred. Travel vouchers and supporting documents shall be presented for payment within ten business days after completion of the authorized travel.

1.6.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.14. Non-Disclosure Requirements: Performance under this contract require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.14.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.15 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.15.1 At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S.

Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx , or All Partners Access Network (APAN) at https://community.apan.org/ , or other transmission means determined by the government must be used.

1.6.16 Organizational Conflict of Interest (OCI).

(a) Work under this contract may create a future organizational conflict of interest (OCI) in the way of unequal access to information that could prohibit the Contractor from competing for, or being awarded future Government contracts. It is not the intention of the 410th RCO Miami to foreclose a vendor from a competitive acquisition due to a perceived OCI. 410th RCO Miami Contracting Officers are fully empowered to evaluate each potential OCI scenario based upon the applicable facts and circumstances.

The final determination of such action may be negotiated between the impaired vendor and the Contracting Officer. The Contracting Officer's business judgment and sound discretion in identifying, negotiating, and eliminating OCI scenarios should not adversely affect the [insert RCO/location here]’s policy for competition. The 410th RCO Miami is committed to working with potential vendors to eliminate or mitigate actual and perceived OCI situations, without detriment to the integrity of the competitive process, the mission of the 410th RCO Miami the Army, or the legitimate business interests of the vendor community.

(b) Mitigation plans. The Contractor shall review its OCI mitigation procedures to avoid any potential OCI created by performance under this contract. The Contractor shall submit the reviewed OCI mitigation plan to the Contracting Officer no later than thirty (30) days after award. The 410th RCO Miami reserves the right to reject a mitigation plan, if in the opinion of the Contracting Officer, such a plan is not in the best interests of the 410th RCO Miami or the Army. Additionally, after award, the410th RCO Miami] will review OCI mitigation plans, as needed, in the event of changes in the vendor community due to mergers, consolidations, or any unanticipated circumstances that may create an unacceptable organizational conflict of interest.

(c) Potential Organizational Conflict of Interest. The following provides examples of situations where mitigation plans may or may not be required by the 410th RCO Miami. These examples are not intended to be all inclusive.

(1) Unequal access to information. Access to "nonpublic information" as part of the performance of an Army contract could provide the Contractor a competitive advantage in a later competition for another Army contract. Such an advantage could easily be perceived as unfair by a competing vendor who is not given similar access to the relevant information. If the requirements of the Army procurement anticipate the successful vendor may have access to nonpublic information, the successful vendor should be required to submit and negotiate an acceptable mitigation plan. Alternatively, the "nonpublic information" may be provided to all vendors.

(2) Biased ground rules. A Contractor in the course of performance of an Army contract has in some fashion established important "ground rules" for another Army contract, where the same Contractor may be a competitor. For example, a Contractor may have drafted the statement of work, specifications, or evaluation criteria of a future Army procurement. The primary concern of the Army in this case is that a Contractor so situated could slant key aspects of procurement in its own favor, to the unfair disadvantage of competing vendors. If the requirements of the Army procurement anticipate the Contractor may have been in a position to establish important ground rules, including but not limited to those described herein, the Contractor should be required to submit and negotiate an acceptable mitigation plan.

(3) Impaired objectivity. A Contractor in the course of performance of an Army contract is placed in a situation of providing assessment and evaluation findings over itself, or another business division, or subsidiary of the same corporation, or other entity with which it has a significant financial relationship. The concern in this case is that the Contractor's ability to render impartial advice to the Army could appear to be undermined by the Contractor's financial or other business relationship to the entity whose work product is being assessed or evaluated. In these situations, a "walling off" of lines of communication may well be insufficient to remove the perception that the objectivity of the Contractor has been tainted. If the requirements of the Army procurement indicate that the Contractor may be in a position to provide evaluations and assessments of itself or corporate siblings, or other entity with which it has a significant financial relationship, the affected Contractor should provide a mitigation plan that includes recusal by the vendor from the affected contract work. Such recusal might include divestiture of the work to a third party vendor.

(d) The Contractor shall provide information which concisely describes all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise), relating to the work to be performed and bearing on whether the offeror or Contractor has a possible OCI.

(e) If the Contractor does not disclose any relevant facts concerning an OCI, the Contractor, by signing the contract, warrants that to its best knowledge and belief no such facts exist relevant to possible OCI.

(f) Remedies for nondisclosure. The following are possible remedies should a Contractor refuse to disclose, or misrepresent, any information regarding a potential OCI:

(1) Refusal to provide adequate information may result in disqualification for award.

(2) Termination of the contract, if the nondisclosure or misrepresentation is discovered after award.

(3) Disqualification from subsequent 410th RCO Miami contracts.

(4) Other remedial action as may be permitted or provided by law or in the resulting contract.

1.6.17 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the fifteen day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.18 General Training Requirements

1.6.18.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel. For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within 10 calendar days after completion of the training.

1.6.18.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.18.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.

1.6.18.4 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and subcontractor employees requiring access to Government information systems must complete the DoD IA awareness training before issuance of network access and annually thereafter. All employees working IA/IT functions must comply with DoD and Army training requirements in Per DoD 8570.01, DOD 8570.01-M, and AR 25-2, within 30 days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.18.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies.

The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local Counter Intelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.

1.6.18.6 iWATCH Training: The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.18.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter.