FY16-2127_-_J3_REBs_PWS_-_DRAFT.pdf

PERFORMANCE WORK STATEMENT (PWS)

Operations Directorate (J3) Support Services

Regional Engagement Branch Support

Version 1

28 March 2016

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Operations Directorate (J3) Support Services as defined in this Performance Work Statement

(PWS) except for those items specified as government furnished property and services. The Contractor shall be required to provide support and surge personnel who have experience in addressing the full range of issues (i.e. military, social, political, economic, etc.) confronting SOCSO in its area of responsibility, which includes the huge and multi-national geographic area of the Caribbean Basin, Central America, and South America. Support and surge personnel must also have working experience with the

USSOUTHCOM IT Enterprise Command and Control (voice, data, video) and operating protocols throughout this theater, and must also be familiar with current and historical human rights issues, civil affairs/public affairs issues, and also have current familiarity with the ambient political and military climate of the approximately 38 countries comprising this region, as well as the issues affecting SOCSO planning and operations in order to provide accurate and timely situational awareness information and technical advice on a day-to-day basis to the CDR SOCSO and his staff.

1.2 Background: US Special Operations Command, South (USSOCSO) is a sub-unified command of US

Southern Command (USSOUTHCOM), and the theater functional component for special operations. It is responsible for all Special Operations Forces (SOF) in the theater to include Civil Affairs and

Psychological Operations forces. USSOCSO is composed of a joint headquarters, three permanently assigned operational units, and CONUS-based deployed SOF. The command manages over 200 SOF deployments per year with an average of 42 missions in 26 countries at any time. The USSOCSO mission is to plan, prepare for, and, when directed, conduct special operations in support of USSOUTHCOM strategies, plans and operations.

1.3 Objectives: The US Special Operations Command-South (SOCSO) requires certain highly specialized technical and operational related functions for the Current Operations Division (J33), Joint

Readiness and Training Division (JTREX), and the Command Center Operations to provide advanced professional, technical, and emergency management, comprehensive technology research, operational planning, readiness reporting, and continuity of critical operations activities.

1.4 Scope: This PWS defines specific tasks/outcomes necessary in support of the United States Special

Operations Command. As outlined in Part 5 of this PWS, services include support for the technical, operational, command control, and other specialized SME services including Regional Engagement

Branch (REB) support. Support services shall be provided not only to US Special Operations entities but also other participating federal agencies.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months.

The Period of Performance reads as follows: Base Year 8/22/2016 – 8/21/2017

1.6 General Information:

1.6.1 Quality Control Plan (QCP) The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the

Regional Engagement Branch Support

Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

The Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The Contractor, not the Government, is responsible to develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The Contractor’s QCP should assure that all work complies with the contract’s requirements. The CCoonnttrraaccttoorr sshhaallll pprroovviiddee aann oouuttlliinnee ooff tthheeiirr QQuuaalliittyy CCoonnttrraacctt PPllaann ((QQCCPP)) wwiitthhiinn 33 ddaayyss aafftteerr aawwaarrdd.. As a minimum, the Contractor shall develop quality control procedures that will include, but are not limited to the following: (1) an inspection system covering all the services stated in the PWS that specifies areas to be inspected on both a scheduled or unscheduled basis and the individuals who will perform the inspections. (2) A method of identifying deficiencies in the quality of services performed before the level of performance is unacceptable. If the Contracting Officer has any objections or concerns with the plan, the Contracting Officer will provide in writing their objections and concerns for the Contractor to address. Once a program is acceptable to the Contracting Officer, the

Contracting Officer will approve and accept the Contractor’s QCP in writing and will incorporate it into the contract. After the acceptance, the Contractor must get written approval from the Contracting Officer before making any changes to the program. The Contractor’s QCP outline shall be submitted to the

Contracting Officer three (3) days after contract award. The full plan will be due within 30 days after contract award.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall submit their QC Plan as part of the contractor’s proposal if QCP will be evaluated. The QCP shall be submitted within thirty (30) days of contract award.

After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

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1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Inspection System: N/A

1.6.1.4 Deficiency Prevention: N/A

1.6.1.5 Inspection Files: N/A

1.6.1.6 Complaints: N/A

1.6.1.7 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure

(SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or

Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This QASP is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

1.6.3 Recognized Holidays: Holidays in each calendar year are identified as follows.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation: The Contractor is responsible for conducting business, between the hours of

0800-1700, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

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Performance may be required for additional hours or days per week, including Saturdays, Sundays and Holidays. Approval for overtime must be approved by the COR at least 3 days prior to the commencement of overtime. Charges against the Overtime CLIN without prior COR authorization will not be reimbursed. Contractor shall notify the contracting officer when 75% of the "Not to Exceed" amount on the Overtime CLIN has been expended. Contractor shall not incur cost over the Not-to-Exceed amount.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at

Headquarters USSOCSO, 29401 SW125th Ave. Bldg 600, Homestead Air Reserve Base (HARB), Homestead, Florida 33039-0001.

1.6.6 Type of Contract: The government will award a firm fixed price contract in support of this requirement.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes clause of the contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the

Government may require changes in contractor security matters or process in accordance with DoDI

2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to

Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army

Physical Security Program.”

1.6.7.2.1 The Government has the right to remove any Contractor employee from the installation and to deny access to the installation by any Contractor employee who poses a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation or its population.

1.6.7.2.2 The Contractor shall provide a roster of personnel expected to perform services under this contract to the COR, no later than ten (10) workdays prior to commencing work. This personnel roster shall include the employee's full name and position to be held. The Contractor shall update this roster within ten (10) calendar days if personnel changes occur during the duration of the contract.

1.6.7.2.3 Installation Access and Control. Homestead Air Reserve Base is a closed Installation with access restrictions. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized

Government property. Contractor vehicles (Contractor-owned and personal), Contractor personnel, and their personal property shall be subject to inspections and searches upon entering or leaving the Installation as authorized in AFI91-207 Air Force Traffic Safety Program and Army Regulation (AR) 190-5, Motor

Vehicle Traffic Supervision. The Contractor may be subject to installation closure exercises that may have an impact on performance.

1.6.7.2.4 Contractor's personnel shall not be permitted access to any SOCSOUTH building on days or during hours when no work is scheduled, except when prior arrangements have been made between the

COR and Project Manager.

1.6.7.3 Escorts: N/A

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1.6.7.4 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the TOP SECRET or Interim Top Secret level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification”. The

Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program

Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.4.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause

252.223-7004, Drug-free Work Force; and local USSOUTHCOM/SOCSOUTH policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.4.2 The Contractor shall comply with Government personal identity verification procedures implemented in Homeland Security Presidential Directive - 12 (HSPD-12), Office of Management and

Budget (OMB) Guidance M-OS-24, and Federal Information Processing Standards Publication (FISP PUB)

Number 201.

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host

Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the

Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

Full birth name

Married name (if applicable)

SSN or local equivalent (ID card number)

Date of birth

Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

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(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a

Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures.

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the

Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with

Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The

Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial

CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled

NACI at the Office of Personnel Management.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of

Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation

Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility http://www.uscis.gov/e-verify

Regional Engagement Branch Support check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the

COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours [time period may be changed to match local policies and guidance] and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing.

The total cost of the replacement may be at the Contractor’s expense.

1.6.7.9.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security procedures and policies (Command Security Officer 786-415-2033). These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal

Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor

Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

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1.6.10 Key Personnel: The following table reflects personnel that are considered key personnel by the government. The Contractor shall provide a Senior Contract Project Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the

Contractor when the manager is absent shall be designated in writing to the contracting officer. The

Senior Contract Project Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during hours of normal operation Monday thru Friday, except Federal holidays or when the government facility is closed for administrative reasons.

Within the proposed team, each of the specific functional requirements should be able to be performed by two or more team members, either in tandem or in parallel, since the SOCSO OPTEMPO and deployment requirements will often demand extreme team flexibility. The minimum qualifications for all key personnel are as follows:

In addition to those requirements set forth in paragraph 1.1 above, personnel shall possess familiarity with

Joint Staff/Combatant Commands/DoD organizational structure and military operations. Shall possess comprehensive knowledge of SOF operations Joint Staff, Combatant Commands, DoD organizational structure and military operations, including a broad knowledge of Special Operations staff functions.

Additional specific qualifications for all key personnel are listed in the table below

Key Personnel # of

Personnel

Required

Qualifications Education /

Experience

Regional

Engagement

Branches

(REB)Support

Specialist

TBD by

Contractor

Shall possess one year of experience with, or working knowledge of USSOCSO AOR and its mission, demonstrating the skills, knowledge, experience, proficiency, and training to perform, at a minimum, the services outlined in paragraphs

5.2. – 5.2.5. Subject Matter Experts shall possess a high degree of relevant and current knowledge and situational awareness of Special Operations Forces

Shall possess a minimum of 1 year experience.

No college degree is required.

1.6.11 Special Qualifications or Certifications: N/A

1.6.11.1 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting

IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS

252.239.7001, and AR 25-2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. Contractor personnel will be issued a USSOCSOUTH picture identification badge which shall be worn and visible at all times while in Government facilities. All Contractor personnel shall comply with all applicable Federal, DOD, Command, and Unit security procedures, measures, requirements, regulations, and directives. Government issued identification remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor personnel from

USSOCSOUTH.

1.6.12.1 Badging of Contractor Employees: N/A

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1.6.12.2 Uniform: N/A

1.6.12.3: N/A

1.6.12.4: N/A

1.6.12.5: N/A

1.6.13 Contractor Travel: Contractor will be required to travel CONUS/OCONUS and within the

USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. CCoonnttrraaccttoorr sshhaallll ssuubbmmiitt ttoo tthhee CCOORR aa wwrriitttteenn eessttiimmaattee ooff ttrraavveell ccoossttss aatt lleeaasstt 1100 bbuussiinneessss ddaayyss pprriioorr ttoo tthhee ttrraavveell ddaattee..

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1.6.14 Other Direct Costs (ODC): N/A

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor and subcontractor to access data and information proprietary to a Government agency, another Government

Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data or information developed or obtained under performance of this contract, except to authorized Government personnel or upon written approval by the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law

93-579, and 5 United States Code (U.S.C.) Section 552a.

The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at

(http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.1. Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by

Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

Regional Engagement Branch Support

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery

Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The

Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.17 Organizational Conflict of Interest (OCI) Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The

Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the

30 days phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.18.1 Phase-In Period. The Phase-In will begin 3 days after contract award and will last until the contract effective date, but will be at least 30 days in duration, and will consist of two parts. Part 1 will consist of a 2-day orientation for the Contractor’s top management and working leader personnel to ensure that the Contractor is completely familiar with the working environment and equipment used in connection with this PWS. Part 2 will continue until the contract effective date. During Part 2, the

Contractor shall perform all administrative duties to include hiring personnel, transferring security clearances, writing and submitting plans, and purchasing equipment if necessary. On the effective date of the contract, the Contractor shall be expected to perform without Government involvement except when new task assignments require supplemental training which will be provided as appropriate. The joint inventory of Government-furnished property must be completed within one week after the contract effective date.

1.6.18.2 Phase Out Period. 30 days prior to the end of the contract, the current Contractor shall permit the succeeding Contractor and designated employees to observe all functions, procedures and operations under this contract. The Contractor shall complete ongoing work and otherwise prepare for an orderly transition to his successor. The Contractor shall assemble all working papers in an orderly and logical manner and deliver them to the successor. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or transferring such responsibility to the succeeding Contractor. The

Contractor shall fully cooperate with his successor and the Government so as not to interfere with their work or duties. The Contractor shall ensure that any Contractor-owned items or personal property of his employees are removed upon contract completion.

1.6.19 General Training Requirements:

1.6.17 Training Requirements:

http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

Regional Engagement Branch Support

1.6.19.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within

30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT

Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel.

For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the

COR or KO within 10 calendar days after completion of the training.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and

Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and

AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and subcontractor employees requiring access to Government information systems must complete the DoD IA awareness training before issuance of network access and annually thereafter. All employees working

IA/IT functions must comply with DoD and Army training requirements per DoD 8570.01, DOD 8570.01-

M, and AR 25-2, within 30 days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the Government Representative within

10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/.

Training must have been completed within the last 12 months and maintained yearly thereafter. If training https://ia.signal.army.mil/DoDIAA/default.asp https://ia.signal.army.mil/DoDIAA/default.asp

Regional Engagement Branch Support cannot be conducted on the website, the Contractor will coordinate with the local Counter Intelligence (CI)

Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.

1.6.19.6 iWATCH Training: The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The

Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.19.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-

110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local

OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

1.6.20 Overseas Training Requirements:

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Upon award of the contract, or within 30 days of employment of new personnel performing services under this contract, the

Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO, for AOR specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. This training will be updated as required by the supporting installation AT policies.

Verification of the training will be made available to the COR or KO upon request.

1.6.20.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available at http://jko.jten.mil. Completed training meets the requirement for three (3) years. Verification of the training will be made available to the KO or COR upon request.

1.6.21 Foreign (OCONUS) Requirements: All U.S. citizen or resident, and TCN contractor personnel must comply with the training requirements listed in the Foreign Clearance Guide (FCG). Verification of the training shall be made available to the COR or KO upon request. Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.21.1 Theater and Country Clearance Requirements: Contractor shall ensure all U.S. citizen or U.S.

resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign

Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit, or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E. Contractor personnel shall return all U.S. Government http://jko.jten.mil/ https://www.fcg.pentagon.mil/fcg.cfm

Regional Engagement Branch Support issued identification, to include the Common Access Card, to appropriate U.S. Government authorities within 5 days of the end of their travel or contractual duties.

1.6.21.2 Vetting: The Contractor Company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the

Government. If during a previous vetting process the company was barred from performing service for the

Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will be coordinated through the US Embassy's DOD Security Cooperation

Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements.