W91QEX-21-Q-0030 - Solicitation - HRI Secretariat Services.pdf

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HRI Secretariat Services - Solicitation
Solicitation number
W91QEX-21-Q-0030
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This is a solicitation for Human Rights Initiative Secretariat Services. The solicitation seeks proposals to provide non-personal services establishing and running a secretariat office to promote the USSOUTHCOM-sponsored Human Rights Initiative. Key services include advising on HRI strategy, promoting participation in new countries, supporting execution of HRI events, providing support to partner nation militaries, disseminating HRI information through a web page and bulletins, and reporting. The period of performance is one base year and four option years. The small business set-aside is for NAICS 813311 with a size standard of $30 million. Proposals are due by 10:00 AM on November 19, 2021. Award will be firm fixed price.

The solicitation provides details on required services and deliverables, applicable publications and regulations, inspection and acceptance terms, and contract administration information.

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SEE ADDENDUM

(No Collect Calls)

W91QEX21Q0030 19-Oct-2021

b. TELEPHONE NUMBER

305-437-2662

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 19 Nov 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QEX9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

LIAN PINO

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

410TH CSB RCO MIAMI

9301 NW 33RD ST

DORAL FL 33172

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91LMH 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

SOUTHCOM HUMAN RIGHTS OFFICE

LEANA BRESNAHAN

9301 NW 33RD ST

DORAL FL 33172

TEL: 305-437-1560 FAX:

FAX:

TEL: 305-437-0842 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$30,000,000

NAICS:

813311

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF85

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QEX21Q0030

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Human Rights Initiative Secretariat Svs

FFP

The contractor shall perform all requirements for Human Rights Initiative Secretariat Non-Personal Services IAW the Performance Work Statement (PWS).

FOB: Destination

PSC CD: R408

NET AMT

0002 1 Job Contractor Travel

COST

The contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training in accordance with the PWS. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

The Government will only pay for the actual costs of travel NTE $50,000.00. For solicitation pricing purposes, the Quoter shall insert the amount of $50,000.00 on this CLIN.

ESTIMATED COST

0003 1 Job Miscellaneous Conference Supplies

COST

Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government.

Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved expenditures to the COR with the monthly invoice and in accordance with the PWS.

For solicitation pricing purposes, the Offeror shall insert the amount of NTE $3,000.00 on this CLIN.

0004 1 Job DBA Insurance Premium

COST

The amount listed by the offeror on this contract line item number (CLIN) is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors). The DBA insurance premium varies with payroll and the nature of the services. The actual amount paid by the Government under this CLIN will be based on the amount of the stamped “PAID” receipt from an authorized DoL insurance carrier and submitted by the contractor after award for reimbursement. In the event premiums are recalculated by the authorized DoL insurance carrier based on actual payrolls, the contracting officer will adjust the DBA cost CLIN amount to reflect the actual premium amount paid. The US Government will NOT reimburse the contractor for DBA insurance purchased from a non- DoL authorized insurance provider.

1001 12 Months Human Rights Initiative Secretariat Svs

FFP

The contractor shall perform all requirements for Human Rights Initiative Secretariat Non-Personal Services IAW the Performance Work Statement (PWS).

1002 1 Job Contractor Travel

COST

The contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training in accordance with the PWS. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

The Government will only pay for the actual costs of travel NTE $50,000.00. For solicitation pricing purposes, the Quoter shall insert the amount of $50,000.00 on this CLIN.

1003 1 Job Miscellaneous Conference Supplies

COST

Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government.

Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved expenditures to the COR with the monthly invoice and in accordance with the PWS.

For solicitation pricing purposes, the Offeror shall insert the amount of NTE $3,000.00 on this CLIN.

1004 1 Job DBA Insurance Premium

COST

The amount listed by the offeror on this contract line item number (CLIN) is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors). The DBA insurance premium varies with payroll and the nature of the services. The actual amount paid by the Government under this CLIN will be based on the amount of the stamped “PAID” receipt from an authorized DoL insurance carrier and submitted by the contractor after award for reimbursement. In the event premiums are recalculated by the authorized DoL insurance carrier based on actual payrolls, the contracting officer will adjust the DBA cost CLIN amount to reflect the actual premium amount paid. The US Government will NOT reimburse the contractor for DBA insurance purchased from a non- DoL authorized insurance provider.

2001 12 Months Human Rights Initiative Secretariat Svs

FFP

The contractor shall perform all requirements for Human Rights Initiative Secretariat Non-Personal Services IAW the Performance Work Statement (PWS).

2002 1 Job Contractor Travel

COST

The contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training in accordance with the PWS. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

The Government will only pay for the actual costs of travel NTE $50,000.00. For solicitation pricing purposes, the Quoter shall insert the amount of $50,000.00 on this CLIN.

2003 1 Job Miscellaneous Conference Supplies

COST

Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government.

Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved expenditures to the COR with the monthly invoice and in accordance with the PWS.

For solicitation pricing purposes, the Offeror shall insert the amount of NTE $3,000.00 on this CLIN.

2004 1 Job DBA Insurance Premium

COST

The amount listed by the offeror on this contract line item number (CLIN) is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors). The DBA insurance premium varies with payroll and the nature of the services. The actual amount paid by the Government under this CLIN will be based on the amount of the stamped “PAID” receipt from an authorized DoL insurance carrier and submitted by the contractor after award for reimbursement. In the event premiums are recalculated by the authorized DoL insurance carrier based on actual payrolls, the contracting officer will adjust the DBA cost CLIN amount to reflect the actual premium amount paid. The US Government will NOT reimburse the contractor for DBA insurance purchased from a non- DoL authorized insurance provider.

3001 12 Months Human Rights Initiative Secretariat Svs

FFP

The contractor shall perform all requirements for Human Rights Initiative Secretariat Non-Personal Services IAW the Performance Work Statement (PWS).

3002 1 Job Contractor Travel

COST

The contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training in accordance with the PWS. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

The Government will only pay for the actual costs of travel NTE $50,000.00. For solicitation pricing purposes, the Quoter shall insert the amount of $50,000.00 on this CLIN.

3003 1 Job Miscellaneous Conference Supplies

COST

Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government.

Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved expenditures to the COR with the monthly invoice and in accordance with the PWS.

For solicitation pricing purposes, the Offeror shall insert the amount of NTE $3,000.00 on this CLIN.

3004 1 Job DBA Insurance Premium

COST

The amount listed by the offeror on this contract line item number (CLIN) is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors). The DBA insurance premium varies with payroll and the nature of the services. The actual amount paid by the Government under this CLIN will be based on the amount of the stamped “PAID” receipt from an authorized DoL insurance carrier and submitted by the contractor after award for reimbursement. In the event premiums are recalculated by the authorized DoL insurance carrier based on actual payrolls, the contracting officer will adjust the DBA cost CLIN amount to reflect the actual premium amount paid. The US Government will NOT reimburse the contractor for DBA insurance purchased from a non- DoL authorized insurance provider.

4001 12 Months Human Rights Initiative Secretariat Svs

FFP

The contractor shall perform all requirements for Human Rights Initiative Secretariat Non-Personal Services IAW the Performance Work Statement (PWS).

4002 1 Job Contractor Travel

COST

The contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training in accordance with the PWS. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

The Government will only pay for the actual costs of travel NTE $50,000.00. For solicitation pricing purposes, the Quoter shall insert the amount of $50,000.00 on this CLIN.

4003 1 Job Miscellaneous Conference Supplies

COST

Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government.

Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved expenditures to the COR with the monthly invoice and in accordance with the PWS.

For solicitation pricing purposes, the Offeror shall insert the amount of NTE $3,000.00 on this CLIN.

4004 1 Job DBA Insurance Premium

COST

The amount listed by the offeror on this contract line item number (CLIN) is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors). The DBA insurance premium varies with payroll and the nature of the services. The actual amount paid by the Government under this CLIN will be based on the amount of the stamped “PAID” receipt from an authorized DoL insurance carrier and submitted by the contractor after award for reimbursement. In the event premiums are recalculated by the authorized DoL insurance carrier based on actual payrolls, the contracting officer will adjust the DBA cost CLIN amount to reflect the actual premium amount paid. The US Government will NOT reimburse the contractor for DBA insurance purchased from a non- DoL authorized insurance provider.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

HUMAN RIGHTS INITIATIVE (HRI) SECRETARIAT SERVICES

08/15/2021

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as the Secretariat to the United States Southern Command (USSOUTHCOM)-sponsored Human Rights Initiative (HRI) as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract. The services shall consist of promoting HRI in the Area of Responsibility AOR; supporting and advising on HRI execution;

providing HRI support to military and security forces in the AOR; maintaining an HRI Web Page; providing academic and other types of HRI support; and providing specified written reports to the Contracting Officer Representative (COR).

1.2 Background: This is a follow-on requirement for HRI Secretariat Services in Latin America and the Caribbean.

The HRI is an outgrowth of the Human Rights (HR) Program established by USSOUTHCOM. USSOUTHCOM has sponsored the HRI since its inception in 1997. HRI is an innovative approach which supports the development of human rights programs within military and security forces. HRI improves civil-military relations, bridges the gap between the human rights community and military forces, produces action plans which lead to measurable results, and maximizes buy-in of Area of Responsibility (AOR) military leaders and soldiers and civil society alike.

1.3 Objectives: The primary objective of the HRI is to prevent a reoccurrence of the gross human rights violations which occurred in previous decades by supporting development of Partner Nation Military and Security Force capabilities to conduct their missions in accordance with international human rights law. The contractor must coordinate with the USSOUTHCOM Human Rights Office (SC-HRO) to execute events that support implementation of the HRI for Partner Nation Military and Security Forces in the USSOUTHCOM AOR. The USSOUTHCOM AOR includes the countries located in Central America, South America, and the Caribbean.

1.4 Scope: The contractor shall provide non-personal services consisting of establishing and running the HRI Secretariat office. Services to be provided include: promoting HRI with partner nation military and security forces in the USSOUTHCOM AOR; support and advise SC-HRO on execution of HRI events; provide HRI support to military and security forces in the AOR; maintain an HRI Web Page; provide academic and other types of HRI support to SC-HRO and partner nation military and security forces participating in HRI; and provide specified written reports to the COR. The contractor shall accomplish increased knowledge of international human rights norms by partner nation military and security forces participating in HRI; and shall accomplish support of SC- HRO’s planned promotion and event execution.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment.

The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: The HRI Secretariat is required to observe the following United States federal holidays.

New Year’s Day Labor Day Juneteenth Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 9:00 a.m. to 5:00 p.m, Monday through Friday, or hours associated with USSOUTHCOM-sponsored HRI seminars and conferences in CONUS or OCONUS locations to be determined, except for recognized national holidays for the country in which the office is located or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the contractor facility, and other locations provided by the SC-HRO or partner nation militaries to conduct HRI events in U.S.

(CONUS) or foreign (OCONUS) locations as directed and approved by the SC-HRO Contracting Officer Representative (COR).

1.6.6 Type of Contract: The Government anticipates the award of a Firm Fixed Price type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. Contractor personnel requiring access to the USSOUTHCOM complex for the purposes of performing temporary duty will be properly cleared through the USSOUTHCOM Security Office. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.” Contractor personnel will be required to observe the SC-HRO guidance as to the sensitivity of any documents produced in support of this contract. The contractor shall be required to clear any documents originated by USSOUTHCOM to be released to partner nation representatives through the USSOUTHCOM Foreign Disclosure Office.

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Not Applicable

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures.

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Not Applicable

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

1.6.7.7 Employment Eligibility: Not Applicable

1.6.7.8 Access to Government Information Systems: Not Applicable

1.6.7.9 Key Control: Not Applicable

1.6.7.10 Lock Combinations: Not Applicable

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government:

Program Manager/Contract Manager. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between normal working hours as described in paragraph 1.6.4.

Qualifications for all key personnel are listed below.

1.6.10.1 Program Manager/Contract Manager: The Program Manager shall serve as the Contract Manager. The Program Manager shall be knowledgeable in internationally recognized human rights, having completed specialized instruction in international human rights, and must have experience in working human rights issues with military and security forces in Central and South American and the Caribbean. At a minimum, the Program Manager must have a minimum of three (3) years of experience working with military and security forces in Latin America and the Caribbean on Human Rights Programs, such as curriculum development for human rights training, development of human rights doctrine and internal control systems, and conducting activities to encourage positive civil-military relations on human rights. The Program Manager shall also have completed a course of no less than four (4) weeks of full time study in International Human Rights. The Program Manager shall be proficient in Spanish to proficiency level 4 as specified in paragraph 1.6.11, and be conversant in English; to include being able to conduct a professional meeting/briefing in English without interpretation services

1.6.11 Special Qualifications or Certifications: The contractor must have extensive (a minimum of three years, but more is preferred) experience working with the military and security forces in Central and South America and the Caribbean, and must have established ties to the international human rights community. The contractor must also have experience supporting execution of human rights programs with Latin American military forces. All full-time contractor staff shall be fluent in Spanish to the Interagency Language Roundtable (ILR) scale full proficiency (S-4), and conversant in English, to include being able to conduct a professional meeting or briefing in English without interpretation services. The contractor shall be responsible for maintaining awareness of current human rights issues in the SOUTHCOM AOR ensuring all employees possess and maintain knowledge of current human rights issues to be able to convey accurate information to partner nation military and security forces during HRI events

1.6.11.1 IA/IT Training Certification: Not Applicable

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. On those occasions when visiting USSOUTHCOM or other United States Government (USG) locations, the contractor shall wear USG provided visitor badges. During HRI events when executing the event as part of a SC-HRO/Secretariat team, all contractor personnel will be identified by badges that includes the name of the Contractor organization. All documents or reports produced by contractors will be suitably marked as contractor products or will clearly disclose contractor participation in their creation.

1.6.12.1 Badging of Contractor Employees: Not Applicable

1.6.12.2 Uniform: Not Applicable

1.6.13 Contractor Travel: Contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training. HRI countries currently include: Bolivia, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Panama, Paraguay, Peru and Uruguay. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. Costs for transportation may be based upon mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge. Travel costs will be considered reasonable and allowable only to the extent they do not exceed, on a daily basis, the maximum per diem rates in effect at the time of travel. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

1.6.14 Miscellaneous Conference Supplies: Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government, only with the prior approval of the COR. Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved Miscellaneous Conference Supplies expenditures to the COR with the monthly invoice.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.19 General Training Requirements: Not Applicable.

1.6.19.1 Anti-Terrorism (AT) Level I Training: Not Applicable.

1.6.19.2 OPSEC Awareness: Not Applicable.

1.6.19.3 Information Assurance (IA) Training: Not Applicable.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: Not Applicable.

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Not Applicable.

1.6.19.6 iWATCH Training: Not Applicable.

1.6.19.7 OPSEC Training: Not Applicable.

1.6.20 Overseas Training Requirements: Not Applicable.

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Not Applicable.

1.6.20.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available at http://jko.jten.mil.

Completed training meets the requirement for three (3) years. Verification of the training will be made available to the KO or COR upon request.

1.6.21 Foreign (OCONUS) Requirements: All U.S. citizen or resident, and TCN contractor personnel not normally residing in the USSOUTHCOM AOR, must comply with the training requirements listed in the Foreign Clearance Guide (FCG). Verification of the training shall be made available to the COR or KO upon request. Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.21.1 Theater and Country Clearance Requirements: Contractor shall ensure all U.S. citizen or U.S. resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit, or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E.

1.6.21.2 Vetting : The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation : Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements.

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