Performance Work Statement (PWS) - Army Financial Improvement (AFI) Program.pdf

PERFORMANCE WORK STATEMENT (PWS)

Army Financial Improvement (AFI) Program

1. GENERAL: This is a non-personal service(s) contract as defined in Federal Acquisition Regulation Subpart

37.101 (effective Sept. 7, 2023) under which the personnel rendering the service(s) are not subject by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States Department of the Army (“Army”) requires the expertise of an organization to provide accounting, auditing solutions, and change management support, ultimately leading the Army to an unmodified audit opinion of its financial statements. This continuing effort over past decades requires a contractor with extensive financial audit and audit readiness/remediation experience with complex Department of Defense accounts and core financial/feeder systems.

1.1 Description of services/Introduction: This is a non-personal services contract to provide the Army with professional Federal accounting and auditing solutions and change management support to assist the Army to an unmodified audit opinion of its financial statements. The contractor shall (1) improve the completeness, accuracy, reliability and timeliness of Army financial data and information, (2) identify business process risk and establish an effective financial internal control environment, processes and procedures, (3) understand and improve the production of Army’s annual and quarterly Financial Statements and footnotes, (4) modernize capabilities through innovative technologies, business process re-engineering, and software development, and (5) provide alignment of strategy to efforts through governance, communications, and knowledge management.

This support requires primary coordination with the Office of the Deputy Assistant Secretary of the Army – Financial Operations and Information (ODASA-FOI), as well as coordination with Department of the Army Headquarters, the Office of the Under Secretary of Defense (Comptroller) (OUSD (C)), the Defense Information Systems Agency, the Defense Contract Management Agency, the Defense Logistics Agency, the Defense Finance and Accounting Service, and the uniformed services.

1.2 Background: Over the past several years the Army has established a robust Financial Improvement Program focusing in the areas of Accountability, Risk Management, Financial Reporting, and Audit Remediation that encompasses all Army Major Commands and crosses numerous functional components including service provider interface and coordination. The ODASA-FOI administers the monitoring and execution of the Army’s Risk Management and Internal Control (RMIC), Financial Reporting, and Audit programs. The program has matured from a “Discovery” phase to its current phase as an audit response, remediation, and sustainment-centric program.

The financial environment and related key internal controls are thoroughly tested for effectiveness, reliability, and sustainability. These efforts require a substantial investment in time and resources to assist the Army, its Commands and service providers to achieve its overall goal of creating a financial environment that is accurate, reliable, timely and auditable.

1.3 Objectives: The contractor shall:

Assist with the goals stated in 1.1 of the full scope audit with full transparency; prioritize and remediate findings; strengthen internal controls; and improve the accuracy of financial reports.

Support the Army in achieving Audit Roadmap milestones and objectives, including attaining and sustaining an unmodified opinion for the audit of its financial statements of the Army General Fund by the established roadmap date and an unmodified audit opinion for all DoD appropriated funds as mandated by

OUSD(C).

1.4 Scope: Contractor support is required to assist the Army financial and functional communities in accomplishing the tasks necessary to achieve and maintain the above objectives. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

The contractor shall possess knowledge of all aspects of the DoD business and financial processes and procedures for the internal control capabilities of the Army and its Commands. The contractor shall have a thorough understanding of the inter-relation between all fields of the ‘DoD/Army acquisition processes’, comprehensive knowledge of DoD financial processes, and guidance and directives, including applicable laws and regulations.

The contractor shall provide audit support in order (1) to access and reconcile data used in the Army’s annual financial statement audit; (2) to improve organizational financial management practices; and (3) to develop and implement solutions to address audit findings and deficiencies.

The contractor must have comprehensive knowledge of the audit processes and applicable generally accepted accounting principles (GAAP). The contractor must be able to apply this pivotal knowledge to support the Army’s financial statement audits, to develop and implement reliable and sustainable accounting solutions which address past deficiencies and resolve long-standing policy and internal control issues.

The range of required tasks to accomplish the Army’s requirement covers all aspects of Army financial management business processes, accounting operations, financial statement analysis, internal control environment, policies, procedures, and audit response efforts, as well as financial system evaluation and improved transaction universe and reconciliation capabilities. As described in more detail in Part 5, the range of required tasks includes:

5.2 Audit Facilitation

5.3 Audit Remediation Strategy and Implementation Support

5.4 Audit Strategic Communications, Training, and Change Management

5.5 Risk Management and Internal Controls

5.6 Financial Management Policy and Standardized Business Practices

5.7 Financial System Posting Logic and Annual General Ledger Updates

5.8 Federal Financial Management Improvement Act (FFMIA) Compliance

5.9 Enterprise Business Systems-Convergence Audit Support:

5.10 Capability Modernization

The specific actions and/or tasks required under this contract will be identified on individual task orders issued under this contract.

1.5 Period of Performance: This contract will have a three (3) year (36-month) ordering period.

1.6 General Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan (QCP) is the means by which it ensures that the work complies with the requirements of the contract. Three (3) copies of a comprehensive written QCP shall be submitted to the KO and COR within five (5) working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan describes how the Government will monitor contractor performance in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum/maximum acceptable defect rate(s). The Government has the right to perform inspections and performance evaluation at any time. If any aspect of the performance is not in conformance with the requirements of the contract, the Government will issue a Contract Discrepancy Report (CDR) to the Contractor. The Contractor shall explain in writing why performance was not in conformance with the requirements of the contract, how performance will be returned to conformance, and how recurrence of the problem will be prevented in the future. The Contractor shall complete and return the CDR to the COR within five working days after receipt of the CDR.

1.6.3 Observed Holidays: The contractor is not required to perform services on Federal Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus/Indigenous Peoples’ Day Presidents’ Day Veterans Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

Any other day designed by Federal law, Executive Order or Presidential Proclamation. The dates for Federal holidays may be obtained from the Office of Personnel Management website www.opm.gov.

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the Core Hours of 0800 – 1700 Monday thru Friday except Observed Holidays identified in 1.6.3 or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must manage its employees to ensure Core Hours are met, and the contractor must obtain advance approval from the Contracting Officer Representative with at least 5 (five) days’ advance written notice via email for deviations from the Core hours. For other than firm fixed price contracts, the contractor shall not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks ordered within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.6.5 Place of performance: The Government will only provide space for a limited number of contractor support personnel ordered within the National Capital Region (NCR). The contractor shall plan to provide accommodations for any additional personnel used to support this requirement through other means. A predominance of the work performed is anticipated to be performed at the contractor facilities, Army Command and Installations or Service Provider locations CONUS and OCONUS. The Government may require the contractor to travel to attend meetings and conferences. Travel locations, durations, and anticipated costs must be preapproved by the Contracting Officer’s Representative prior to commencement of travel. See DD Form 254 for locations.

Alternate Place of Performance – Contingency Only. As determined by the Contracting Officer’s Representative (COR) and Contracting Officer (KO), the contractor’s employees may be required to work at an alternate place of performance (e.g., home, the contractor’s facility, or another approved activity within the local travel area) in cases of unforeseen conditions or contingencies (e.g., pandemic conditions, exercises, government closure due to inclement weather.) The contractor shall prepare all deliverables and other contract documentation utilizing contractor resources.

1.6.6 Type of Contract: Hybrid Time and Materials (T&M) and Firm Fixed Price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) contract.

1.6.7 Personnel Security Clearance Requirements: At the time of proposal submission and throughout the period of performance, all contractor and applicable subcontractor personnel must possess a minimum of Interim SECRET security clearance in the Defense Information System for Security (DISS) and must be United States citizens. Select contractor personnel shall require access to Secret, Top Secret, and Top Secret/Sensitive Compartmented Information. These individuals are required to have a Top Secret/ Sensitive Compartmented Information clearance to fulfill these contract requirements. The contractor’s Facility Security Officer (FSO) shall verify and maintain security clearances of all contractor personnel, subject to inspection by the government. The FSO shall forward Visitor Access Requests (VAR) to a person designated by the COR for all personnel. All personnel shall also be required to sign an Army Non-Disclosure Statement prior to obtaining access to the Army Local Area Network (LAN). The contractor requires a Top-Secret Facility Clearance to perform under this contract in accordance with the DD254 attached to the solicitation and any resulting contract. The Contractor shall ensure that contractor and subcontractor employees performing services under this contract comply with FAR 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employees comply with the DoD Security Agreement (DD Form 441), and the NISPOM rule at 32 Code of Federal Regulation (CFR) Part 117, effective 24 February 2021. The NISPOM is the National Industrial

Security Program Operating Manual to which contractors must implement and comply.

1.6.7.1 Contractor Security Requirements: Within 10 calendar days of award of any task order, the Contractor shall provide the Primary COR a list with the names, location of performance and clearance requirements of all company employees assigned to the task order.

1.6.7.2 Listing of Employees: The Contractor shall maintain a current listing of employees. The list shall include the employee's name, social security number and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes.

1.6.7.3 Installation Access: Contractor personnel are subject to all local installation rules and procedures. Site-specific approval regarding access, issue of security badges, etc., shall be coordinated as required. The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel should be aware at all times of any unusual persons or packages in their work area and immediately report those to the building security staff. If contractor personnel become aware of any person seeking unauthorized access to classified materials, they shall immediately report this to the COR. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, DA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

All work under this effort is proprietary to the Army and DoD; the contractor shall not release any information regarding the work to anyone without written permission by the Government.

1.6.8 Common Access Card (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g., Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR with (insert number of days) after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.20.7.

1.6.9 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with the Army Physical Security Program (Army Regulation (AR) 190-13).

1.6.10 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. Contractor personnel should be aware at all times of any unusual persons or packages in their work area and immediately report those to the building security staff. If contractor personnel become aware of any person seeking unauthorized access to classified materials, they should immediately report this to the COR.

1.7 Key Control: The contractor shall establish and implement a key control program, as part of the Quality Control Plan, to ensure 100% accountability for keys (including access cards). The program shall also prohibit (1) misuse of keys, (2) use of the key by anyone but the key holder, (3) duplication of keys, and (4) use of the key to allow access by anyone but the key holder. The program must include accountability for loss of keys and must include a turn-in process when personnel no longer require access. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer Representative. The government shall determine whether re-keying is required and by whom (contractor or government) and whether the costs of rekeying shall be paid by the contractor. Costs to be paid by the contractor shall be deducted from the monthly payment due the contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The contractor shall attend post award conferences convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, shall meet periodically with the contractor to review the contractor's performance. The Government and the contractor shall develop a form for periodic performance reporting. At these meetings the contracting officer shall apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9 Contracting Officer’s Representative (COR): The Contracting Officer’s Representative (COR) shall be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. A Letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract, or any task order issued thereunder.

1.10 Key Personnel: The contractor shall maintain a list of all key personnel at all times. Key personnel cannot be substituted without prior Contracting Officer notification and adherence to the minimum qualification requirements applicable under the contract. The Contractor shall notify the COR in writing of all decisions relative to key personnel for informational purposes only, e.g., extended period of absence (more than three (3 consecutive days), corporate travel (more than 3 consecutive days), reassignments, vacations (more than 3 consecutive days), etc.

Award of a task order will constitute the Government’s approval of proposed Key Personnel. The contractor may propose individuals, regardless of labor category as “key personnel” whenever the individual performs a function(s) that is believed to be critical to successful performance on any segment of this contract.

1.10.1 Special Qualifications. The contractor shall provide qualified personnel capable of performing the work described in Part 5 and as specified in individual task orders. These qualifications must include:

Personnel who are knowledgeable of generally accepted accounting principles (GAAP) developed by the Financial Accounting Standards Advisory Board (FASAB), Generally Accepted Government Auditing Standards (GAGAS), Internal Control Over Financial Reporting (ICOFR), DoD financial management policies and procedures, and DoD and Army organizational structures.

Personnel who have experience in performing financial statement audits and audit readiness services within the Department, the Federal government, or similar enterprise organizations.

Personnel who are familiar with current trends in enhancing compliance with accounting and auditing standards within an Enterprise Resource Planning System (ERP) (e.g., SAP, Oracle).

Personnel who are familiar with applicable Office of Management and Budget (OMB) policies and federal financial management systems requirements.

Personnel who are familiar with DoD policies, systems and procedures for personnel, acquisition, inventory, property and material management.

Personnel who demonstrate competence in understanding, reading, speaking, and writing the English language.

Personnel who, at time of proposal submission and throughout the period of performance, possess a minimum of an Interim SECRET security clearance and are United States citizens.

Contractor personnel shall be required to maintain certain qualifications required to perform the described services. These certifications are detailed in PWS section 1.10.2 Requirements by Labor Categories.

Certified Public Accountant (CPA) certification Certified Defense Financial Manager (CDFM) certification Certified Government Financial Manager (CGFM) certification Certified Internal Auditor (CIA) certification Certified Information Systems Auditor (CISA) certification

1.10.2 Requirements by Labor Category: The following are the Government’s minimum education, experience, and certification requirements for personnel performing under the contract. The contractor shall propose current employees for all key positions and shall include letters of intent to employ the individual signed by the offeror and the employee. The Contractor shall ensure replacement resumes are provided within 5 days of departure of incumbent and ensure vacant support requirements are filled within 20 days of incumbent departure. The contractor shall notify the KO and COR in writing within 24 hours of any changes in Key Personnel, and within 48 hours for changes in any other personnel. For any change in Key Personnel after commencement of the contract, the contractor shall submit a resume to the KO and COR to verify compliance with its proposed education and experience requirements.

Director (Key Personnel): All Director personnel must hold a current CPA license. Director Minimum Qualifications: Master’s Degree in Accounting, Finance, Information Systems, or Business Management/Administration; one of the following active and current certifications issued by appropriate licensing authority: Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), Certified Government Financial Manager (CGFM), or Certified Defense Financial Manager (CDFM); twelve (12) years of experience with Federal financial management; six (6) years of Federal accounting experience.

Program Manager (Key Personnel): The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and three alternates who shall serve as primary Point of Contact (POC) for the contractor when the manager is absent shall be designated in writing to the contracting officer. The Program Manager and Alternates shall have full authority to bind the contractor on all contract matters relating to daily operation of this contract. The Program Manager or Alternate shall be available during Core Hours.

Program Manager Minimum Qualifications: Master’s Degree in Accounting, Finance, Information Systems, or Business Management/Administration; one of the following active and current certifications issued by appropriate licensing authority: Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), Project Management Professional (PMP), Certified Government Financial Manager (CGFM), or Certified Defense Financial Manager (CDFM); ten (10) years of experience with Federal financial management; four (4) years of Federal accounting experience.

Senior Manager I (Key Personnel): All Senior Manager I personnel must hold a current CPA license. Senior Manager I Minimum Qualifications: Master’s Degree in Accounting, Finance, Information Systems, or Business Management/Administration; one of the following active and current certifications issued by appropriate licensing authority: Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA), Certified Government Financial Manager (CGFM), or Certified Defense Financial Manager (CDFM); six (6) years of experience with federal financial management; three (3) years of Federal accounting experience.

Manager I (Key Personnel): Manager I Minimum Qualifications: Bachelor’s Degree in Accounting, Finance, Information Systems, or Business Management/Administration; four (4) years of experience with Federal financial management; two (2) years of Federal accounting experience.

Senior Consultant I: Master’s Degree in Accounting, Finance, Information Technology, or Business Management or CPA or CISA or PMP or CGFM or CDFM; two (2) years of experience with federal financial management.

Consultant I: Bachelor’s Degree in Accounting, Finance, Information Technology, or Business Management: one

(1) year of experience with federal financial management.

Research Assistant: Bachelor’s Degree in Accounting, Finance, Information Technology, or Business Management.

Senior Topical Expert: Experience of eight (8) or more years in related field. An advance degree or certification may be substituted for one year of experience. Holds a recognized standing, has a thorough knowledge, and formal training in applicable field. Provides professional expertise.

Junior Topical Expert: Experience of four (4) or more years in related field. An advance degree or certification may be substituted for one year of experience. Holds a recognized standing, has a thorough knowledge, and formal training in applicable field. Provides professional expertise.

Senior Inventory Analyst: Bachelor’s degree and (2) two years of professional experience with inventory management and/or financial management. An applicable advanced degree or professional certification may be substituted for one (1) year of experience. Primary responsibilities include the inventorying and review of real property, general equipment, operating materials and supplies and other Army assets and related documentation.

Inventory Analyst: Bachelor’s degree and one (1) year of professional experience with inventory management and/or financial management. Primary responsibilities include the inventorying and review of real property, general equipment, operating materials and supplies and other Army assets and related documentation

1.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall obtain and wear badges in the performance of this service while in a government facility.

1.12 Contractor Travel: The contractor shall be required to travel CONUS, OCONUS and/or within the NCR during the performance of this contract to attend meetings, conferences, and training. Travel is required to obtain information and complete the analysis of plans, discovery work and corrective actions. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS.

The contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and advance written notification to the COR and approval by the COR before travel begins.

Advance notification shall be provided to the appropriate Army point of contact to allow for clearances and site preparation. The contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in the contract.

Occasional meetings may be held at Army entity locations. Local travel, including to and from the Pentagon, and in the surrounding Washington D.C. area, performed in the course of delivery order performance, is considered the cost of doing business and shall not be reimbursed as a direct charge to the task order.

1.13 Other Direct Costs/Incidentals. The contractor’s Other Direct Costs/Incidentals includes travel as outlined in

1.12. The contractor may be required to provide incidental materials for the performance of this contract. These item(s) are considered "Open Market Items" and the contractor shall follow the procedures established in FAR 52.244-2 and FAR 52.244-5. The Contractor shall submit for approval any ODCs prior to incurring the obligation.

The COR can approve ODC purchases made by the contractor up to $25,000. KO shall be copied on all ODC requests and reserves the right to approve/disapprove even if within the COR threshold approval. All ODCs greater than $25,000.00 shall be submitted to the COR for validation with final approval provided by the KO. ODC requests shall include multiple quotes. All materials purchased by the contractor to support this contract become property of the government. The contractor shall document the transfer of the materials in accordance with established agency procedures.

1.14 Data Rights: All data and data rights associated with this effort shall be property of the Government. The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

The contractor shall not use, disclose, or reproduce any proprietary data, other than as required in the performance of this PWS. The contractor shall not divulge, or release data or information developed or obtained in the performance of this PWS and accompanying delivery orders except upon written approval from the Government Representative and/or the Contracting Officer’s Representation (COR).

1.15 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be averse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.17 Non-Disclosure Statements: The Army has a Use and Nondisclosure Agreement (NDA) requirement for each person supporting the Army, as prescribed by Defense Federal Acquisition Regulation Supplement (DFARS) 227.7103-7 and DFARS 252.227-7025. Contractor personnel shall complete and sign an NDA prior to commencement of contract award. This requirement extends to all subcontractors and teaming arrangements. The NDA shall be provided to the COR during the on-boarding process and prior to the start date and any direct involvement with the contract. The contractor shall obtain all necessary approvals prior to obtaining access to proprietary information in accordance with FAR 9.505-4(b). Because the contractor may obtain proprietary information of other contractors during performance of this contract, pursuant to FAR 9.505-4, firms must execute an agreement with other contractors that states that they will (1) protect the contractor’s information from unauthorized use or disclosure for as long as it remains proprietary, and (2) refrain from using the information for any purpose other than that for which it was furnished. This requirement shall flow down to all subcontractors.

1.18 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, or work statements, etc.) or perform evaluation services which may create an actual or apparent Organizational Conflict of Interest (OCI) as defined in FAR Subpart

9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

To prevent the improper release or disclosure of information, or any actual or perceived personal or organizational conflict of interest that might arise in the performance of this contract, the contractor shall bring any potential conflicting relationships or financial interests held by the contractor, its key employees, or others executing performance on behalf of the contractor to the attention of the Contracting Officer throughout the life of this contract. If the Contracting Officer determines that an unacceptable conflict or violation exists, the contractor shall take the actions necessary to mitigate or eliminate the conflict or violation.

1.19 Transition-In/Transition-Out Period: The contractor shall perform transition-in activities in accordance with the terms of the transition plan incorporated into the contract upon Government acceptance of the offeror’s successful proposal.

1.19.1 Transition-In Period: The transition-in activities shall occur prior to the end of the incumbent contract period of performance and shall not exceed 90 days. The incumbent contractor is required to comply with the terms of the clause at FAR 52.237-3, Continuity of Services. All Key Personnel shall begin performance on the first day of the transition-in period and all remaining, non-key employees shall begin performance no later than the 45th day of the transition-in period.

The transition-in activities shall be accomplished within no more than 90 days and shall:

1. Position the prime contractor to assume full contractual responsibility without disruption or degradation of performance by the final day of the transition period.

2. Identify and appropriately mitigate risks associated with the transition.

3. Follow a realistic, achievable and efficient transition schedule and staffing plan.

4. Ensure sufficient resources are on hand and available to begin work on the effort.

5. Ensure the availability of trained and qualified personnel.

1.19.1.1 Kick-Off Meeting: The Contractor shall attend a kick-off meeting in the National Capital Region (NCR), within 10 business days of contract award, with the members of the Government PMO, the COR(s), Deputy Assistant Secretary of the Army – Financial Operations and Information (ODASA-FOI) (FM&C) Requirements, Resources and Contracts (RRC) leadership, and other officials as designated by the Government.

1.19.2 Transition-Out Period: The Contractor shall conduct transition-out activities to assist the incoming contractor in areas described above starting no earlier than 90 days before the end of the period of performance. The transition-out shall be completed on the last day of the period of performance and in accordance with FAR 52.237-3 Continuity of Services. During transition-out, the contractor shall permit the designated employees of the succeeding contractor to observe any and all functions, procedures, and operations. The contractor shall complete ongoing work and otherwise prepare for an orderly transition to the successor. The contractor shall assemble all working papers in an orderly and logical manner and deliver them to the successor (such as drawings, charts, digital and hardcopies of all in progress working files, historical files, briefings, standards for completion, notes on work performed, as well as any information of an administrative nature that the successor may require). The contractor shall not defer any requirements for the purpose of avoiding responsibility or transferring such responsibility to the succeeding contractor. The contractor shall fully cooperate with his or her successor and the Government so as not to interfere with their work or duties.

1.20 Required Training: The following provides information on training requirements.

1.20.1 Anti-Terrorism (AT) Level I Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Government installations, facilities, and/or controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness training is available at the following website: https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

1.20.2 Anti-Terrorism (AT) Awareness Training for Contractor Personnel Traveling Overseas: US based contractor employees and associated sub-contractor employees are required to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13.

Specific AOR training content is directed by the combatant commander with the unit AT Officer (ATO) being the local point of contact.

1.20.3 Operational Security (OPSEC) Training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.20.4 iWatch Training: The Contractor and all associated sub-contractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.20.5 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated sub- contractor employees must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

1.20.6 Threat Awareness Reporting Program: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b of AR 381-12.

1.20.7 Personally Identifiable Information (PII): (If applicable) Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion ({Insert Deliverable #}). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html.

1.21 Government Property and Services: Refer to Part 3 of this PWS for Government Property (GP) for this contract. For any issued GP for this contract, the Contractor shall submit a Property Management Plan and the name of the Contractor Property Administrator to the Contracting Officer and the COR within 10 days after date of task order award.

1.22 Service Contract Reporting: System for Award Management (SAM) Service Contract Report (SCR): The contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the {Insert Component’s Name} via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address:

www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website.

From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

1.23 Duplication of Effort: The contractor shall ensure that there is minimum duplication of effort in the execution of all work specified in the PWS. The contractor shall build upon work previously accommodated by the Government, the contactor, or other contractors to the fullest extent practical.

1.24 Cooperation/Coordination with other Contractors: There may be multiple contractors (i.e. from more than one contract vehicle and/or company) supporting the Army, tasked to work on systems and processes that interface with applications within the financial statement family of systems and processes. The contractor shall work with these other contractors as required and approved by the Government to accomplish Government requirements, goals, and objectives as efficiently and effectively as possible. This may include, but is not limited to, sharing or coordinating information (as approved by the Government) resulting from the work required by this PWS or previous Government efforts, and/or working as a team to perform tasks in concert.

1.25 Contract Deliverables: The submission and review of information submitted under the Contract Deliverables Requirements List (CDRL) required by this PWS shall not limit the Government’s rights and remedies under other provisions of the contract. A full list of CDRLs will be included in Section J of the contract.

1.26 Supervision of On-Site Contract Employees: The contractor shall be solely responsible to manage and supervise contractor employees at all times. The contractor shall be responsible for management and administration of contractor personnel performing this task, and the contractor bears all responsibility for contractor performance.

All managerial duties for contractor personnel are the responsibility of the contractor, not the Government. The contractor will assign a Contractor Director as the main point of contact between the government and the contractor.

The contractor shall independently determine how to best complete the desired workload. The contractor shall independently, and not as an agent of the Government, exert its best efforts and furnish the necessary personnel to perform the work.

1.27 Scope Questions: If at any time during the performance of this contract, the contractor considers the work needed for successful completion of the task(s) is outside of the scope of the PWS requirements, they shall immediately notify the KO prior to performing the work.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart

202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property…