Performance_Work_Statement.docx

PERFORMANCE WORK STATEMENT

L3 GCS Hawkeye III Lite Terminal (VSAT) Maintenance

1. SCOPE:

This Performance Work Statement (PWS) specifies the requirements and deliverables for the Asymmetric Warfare Group, S-6 to acquire Maintenance Support for our L-3 GCS SATCOM terminals that are currently onsite (Fort Meade, 2270 Rock Avenue, Fort Meade MD 20755).

2. REQUIREMENTS:

The contractor shall provide the following:

· Telephonic support 24/7/365 from L-3 GCS-certified Technicians on the Maintenance and field repair of L-3 GCS Hawkeye III Lite terminals.

· Web-based manuals, configuration guides, and technical data access regarding L-3 GCS Hawkeye III Lite terminals to be provided as needed.

· Parts and equipment delivery when field repair is not possible:

· L3 GCS Hawkeye III Lite: Includes antennae, BUCs, LNB’s, ODU with iDirect Evolution Modems, cases, panels, arms, feed assemblies, and cabling originally included in the Hawkeye III Lite X/Ku Dual band system components list

· Depot Level repair and maintenance of L3 GCS devices:

· Will follow the standing L-3 GCS RMA process.

· Servicing of L-3 GCS-proprietary software, hardware, and accessories, as required by the manufacturer, to include restoring L3 GCS Hawkeye III Lite systems in accordance with L-3 GCS Quality Control standards.

3. Contractor will not be required to perform services at govt. location. No foreign travel will be required. Contractor will not have access to govt. network. Contractor will not be required to deliver equipment OCONUS. All maintenance and service shall be routed through the AWG S6 Maintenance shop. Any site visits made by the contractor shall be routed through the AWG SSO office to ensure that contractors meet all clearance requirements. Any visitors pursuant to this maintenance will be escorted on the AWG area by a member of the AWG S6.

4. CONTRACTOR MANPOWER REPORTING.

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the U.S. Army Asymmetric Warfare Group (AWG) via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DOD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2017. Contractors may direct questions to the help desk by clicking on “send an email” which is located under the help resources ribbon on the right side of the login page of the applicable service/component’s CMR website.

5. PERFORMANCE REQUIREMENTS

L-3 GCS will follow the standing RMA process for the repair of the L-3 GCS Hawkeye III Lite systems.

6. SECURITY / TRAINING / ID REQUIREMENTS

ID’s and the following training are not required for this contract as per paragraph 3, the contractor shall perform the required maintenance in their own facility and will not require access to a government installation. The terminals transmit data but do not retain data so clearances are not required.

All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 7 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

AT Awareness Training for Contractor Personnel Traveling Overseas. US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within XX calendar days of contract award and within YY calendar days of new employees commencing performance with the results reported to the COR NLT [insert number of calendar days] calendar days after contract award.

For Contracts that Require an OPSEC Standing Operating Procedure/Plan. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.