B08.02_Attachment_C_-_Job_Descriptions.pdf

JOB DESCRIPTIONS

J.1. JOB DESCRIPTIONS: The following job descriptions are for the labor categories identified in this solicitation and resultant contract, and establish the requirements for the experience and qualifications deemed necessary for this requirement. The labor categories are defined as follows:

J. 1.1 Engineer/Scientist J.1.2. Engineering Technician (30080, 30081, 30083, 30086) J.1.3. Computer Systems Analyst (14100, 14101, 14102, 14103) J.1.4. Knowledge Manager J.1.5. Environmental Health and Occupational Safety Specialist J.1.6. Project Manager J.1.7. Budget Analyst J.1.8. Administrative Assistant (01020) J.1.9 Personal Computer Support Technician (14160)

*The Service Contract Act applicable categories are denoted by the Department of Labor – labor category codes in parentheses.

J. 1.1 Engineer/Scientist General Tasks:

The Engineer/Scientist conducts civil and/or military research in their area of expertise. Requisite expertise will be further described in individual Task Orders. Technical requirements exist for Chemical, Civil, Electrical, Mechanical, Systems or Interdisciplinary Engineering and in the fields of Biology, Botany, Chemistry Geology, Geochemistry, Ecology, Physics, Geophysics, Mathematics, Statistics, and Computer Science. The work can include, but is not limited to, the following technical areas: Signature Physics, Terrain Properties and Processes, Biogeochemical Processes in Earth Materials, Environmental Fate and Transport Geochemistry, Maneuver Support and Sustainment, Cold Regions Infrastructure, Water Resources and Geospatial Applications, Hydrology and Hydraulics, Arctic Engineering, and sensor phenomenology. The work is conducted in a variety of settings including the office, laboratory, local test areas, and remote field sites. Position can be subject to frequent travel outside the state of New Hampshire and/or outside of the continental United States (OCONUS), including locations in a Department of State declared War Zone.

General Skills Requirements:

Level 0: The Level 0 or Entry Level Engineer or Scientist is required to be enrolled in and working toward a degree at an accredited college or university in the area of required expertise. The individual must possess basic knowledge, skills and abilities (KSA) in report writing, technical presentations, laboratory or field experiment conduct, data collection, reduction and analysis. Basic computational modeling skills are desirable.

Level I: The Level I Engineer or Scientist is required to have a college or university degree in the area of required expertise. Individuals filling this position may be recent college graduates or have graduated by the time contract performance is required. The individual must possess knowledge, skills and abilities (KSA) in report writing, technical presentations, laboratory or field experiment conduct, data collection, reduction and analysis.

Computational modeling skills are desirable.

Level II: The Level II Engineer or Scientist is required to have a Master’s degree in the required area of expertise, or have completed a college or university degree and at least three years of documented experience in a related professional field that support the required CRREL mission. Desirable knowledge, skills, and abilities for this position can include, but are not limited to, the following: published journal articles or reports, computational modeling/code development, field or laboratory test experience, project management, resource allocation, project safety, project proposals, and professional certifications in related field.

Level III: The Level III Engineer or Scientist is required to have a PhD degree in the required area of expertise or possess a lesser degree and at least six years of documented experience in a related professional field with KSA that support the required CRREL mission. Required knowledge, skills, and abilities for this position are: published journal articles or reports, recognized at a national level in field of expertise, computational modeling/code development, field or laboratory test experience, project management, resource allocation, project safety, project proposals, and professional certifications in related field.

J.1.2. Engineering Technician 30080 General Tasks:

To be covered by these definitions, employees must meet all of the following criteria: Be able to provide semi-professional technical support for engineers working in such areas as research, design, development, testing, or manufacturing process improvement. Work pertains to electrical, electronic, or mechanical components or equipment. These technicians are required to have some practical knowledge of science or engineering. Some positions may require a practical knowledge of mathematics or computer science. Included are workers who prepare design drawings and assist with the design, evaluation, and/or modification of machinery and equipment. The work is conducted in a variety of settings including the office, laboratory, local test areas and remote/austere field sites.

Position can be subject to frequent travel outside the state of New Hampshire and/or outside the continental United States (OCONUS), including locations in a Department of State declared War Zone. Individuals must have the physical ability to perform manual tasks to include lifting, up to 50 pounds.

Excluded are:

a. Production and maintenance workers, including workers engaged in calibrating, repairing, or maintaining electronic equipment (see Maintenance Electronics Technicians);

b. Model Makers and other craft workers;

c. Quality Control Technicians and Testers;

d. Chemical and other non-engineering laboratory technicians;

e. Civil Engineering Technicians and Drafters;

f. Positions (below Level I) which are limited to simple tasks such as: measuring items or regular shapes with a caliper and computing cross- sectional areas; identifying, weighing, and marking easy-to-identify items; or recording simple instrument readings at specified intervals; and engineers required to apply a professional knowledge of engineering theory and principles.

General Skills Requirements:

30081 Engineering Technician I: This technician performs simple routine tasks under close supervision or from detailed procedures. Work is checked in progress or on completion. This person performs one or a combination of such typical duties as:

a. Assembling or installing equipment or parts requiring simple wiring, soldering, or connecting.

b. Performing simple or routine tasks or tests such as tensile or hardness tests; operating and adjusting simple test equipment; records test data.

c. Gathering and maintaining specified records of engineering data such as tests, drawings, etc.; performing computations by substituting numbers in specified formulas; plotting data and draws simple curves and graphs.

30083 Engineering Technician II: The Engineering Technician II performs assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed, performs recurring work independently. Work is reviewed for technical adequacy or conformity with instructions. This technician performs at this level one or a combination of such typical duties as:

a. Constructing components, subunits, or simple models or adapts standard equipment; may troubleshoot and correct malfunctions;

b. Following specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.

c. Conducting various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment and records test data;

d. Extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc., processing data, identifying errors or inconsistencies, selecting methods of data presentation.

e. Assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts; developing information concerning previous operational failures and modifications, and using judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.

30086 Engineering Technician III: This technician independently plans and accomplishes complete projects or studies of broad scope and complexity, or serves as an expert in a narrow aspect of a particular field of engineering, e.g., environmental factors affecting electronic engineering. Complexity of assignments typically requires considerable creativity and judgment to devise approaches to accomplish work, resolve design and operational problems, and make decisions in situations where standard engineering methods, procedures, and techniques may not be applicable. Supervisor or professional engineer provides advice on unusual or controversial problems or policy matters. Completed work is reviewed for compliance with overall project objectives. This worker may supervise or train and be assisted by lower level technicians, and performs, one or a combination of the following:

a. Prepares designs and specifications for various complex equipment or systems (e.g., a heating system in an office building, or new electronic components such as solid state devices for instrumentation equipment).

b. Plans approach to solve design problems; conceives and recommends new design techniques; resolves design problems with contract personnel, and assures compatibility of design with other parts of the system.

c. Designs and coordinates test set-ups and experiments to prove or disprove the feasibility of preliminary design;

uses untried and untested measurement techniques; and improves the performance of the equipment. May advise equipment users on redesign to solve unique operational deficiencies.

d. Plans approach and conducts various experiments to develop equipment or systems characterized by (a) difficult performance requirements because of conflicting attributes such as versatility, size, and ease of operation; or (b) unusual combination of techniques or components. Arranges for fabrication of pilot models and determines test procedures and design of special test equipment.

J.1.3. Computer Systems Analyst (14101) General Tasks:

The Computer Systems Analyst analyzes business or scientific problems for resolution through electronic data processing, gathers information from users, defines work problems, and, if feasible, designs a system of computer programs and procedures to resolve the problems. This Worker develops complete specifications or enables other Computer Programmers to prepare required programs and analyzes subject-matter operations to be automated;

specifies number and types of records, files, and documents to be used and outputs to be produced; prepares work diagrams and data flow charts; coordinates tests of the system and participates in trial runs of new and revised systems; and recommends computer equipment changes to obtain more effective operations. The Computer Systems Analyst may also write the computer programs.

Positions are classified into levels based on the following definitions:

14101 Computer Systems Analyst I At this level, initial assignments are designed to expand practical experience in applying systems analysis techniques and procedures. This Analyst provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment. This Worker carries out fact finding and analyses as assigned, (usually of a single activity or a routine problem); applies established procedures where the nature of the system, feasibility, computer equipment and programming language have already been decided; may assist a higher level systems analyst by preparing the detailed specifications required by computer programmers from information developed by the higher level analyst, and may research routine user problems and solve them by modifying the existing system when the solutions follow clear precedents. When cost and deadline estimates are required, results receive closer review. The supervisor defines objectives, priorities, and deadlines. Incumbents work independently; adapt guides to specific situations;

resolve problems and deviations according to established practices; and obtain advice where precedents are unclear or not available. Completed work is reviewed for conformance to requirements, timeliness, and efficiency. This position may supervise technicians and others who assist in specific assignments. Work at a level above this is deemed Supervisory or Individual Contributor. The Technical Assistant supports the Principal Investigator and/or Engineer or Research Technician(s). The work is conducted in a variety of settings including the office, laboratory, local test areas and remote/austere field sites. Tasks can include, but are not limited to: maintaining a wide variety of both manual and electronically stored records and data and utilizing various automated systems which may include creating databases, developing tracking systems/spreadsheets, verifying statistical reports for accuracy, setting up files, compiling information, and resolving problems and/or discrepancies which may involve research and data collection.

14102 Computer Systems Analyst II This Analyst applies systems analysis and design skills in an area such as a record keeping or scientific operation. A system of several varied sequences or formats is usually developed, e.g. the analyst develops systems for maintaining depositor accounts in a bank, maintaining accounts receivable in a retail establishment, maintaining inventory accounts in a manufacturing or wholesale establishment, or processing a limited problem in a scientific project. This position requires competence in most phases of system 57 analysis and knowledge of pertinent system software and computer equipment and of the work processes, applicable regulations, workload, and practices of the assigned subject-matter area. Job duties require the incumbent to be able to recognize probable interactions of related computer systems and predict impact of a change in assigned system.

The Computer Systems Analyst II reviews proposals which consist of objectives, scope, and user expectations;

gathers facts, analyzes data, and prepares a project synopsis which compares alternatives in terms of cost, time, availability of equipment and personnel, and recommends a course of action; upon approval of synopsis, prepares specifications for development of computer programs. Duties also include the ability to determine and resolve data processing problems and coordinate the work with program, users, etc. This worker orients user personnel on new or changed procedures, may conduct special projects such as data element and code standardization throughout a broad system, working under specific objectives and bringing to the attention of the supervisor any unusual problems or controversies. In this position, the incumbent works independently under overall project objectives and requirements, and apprises supervisor about progress and unusual complications. Guidelines usually include existing systems and the constraints imposed by related systems with which the incumbent's work must be meshed. This worker adapts design approaches successfully used in precedent systems, works on a segment of a complex data processing scheme or broad system, as described for Computer Systems Analyst, level III, works independently on routine assignments and receives instructions and guidance on complex assignments. Work is reviewed for accuracy of judgment, compliance with instructions, and to insure proper alignment with the overall system. Completed work is reviewed for timeliness, compatibility with other work, and effectiveness in meeting requirements. This analyst may provide functional direction to lower level assistants on assigned work.

14103 Computer Systems Analyst III The Computer Systems Analyst III applies systems analysis and design techniques to complex computer systems in a broad area such as manufacturing, finance management, engineering, accounting, or statistics, logistics planning, material management, etc. Usually, there are multiple users of the system; however, there may be complex one-user systems, e.g., for engineering or research projects. This position requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas. Since input data usually come from diverse sources, this worker is responsible for recognizing probable conflicts and integrating diverse data elements and sources, and produces innovative solutions for a variety of complex problems. 58 The Computer Systems Analyst III maintains and modifies complex systems or develops new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. The incumbent guides users in formulating requirements, advises on alternatives and on the implications of new or revised data processing systems, analyzes resulting user project proposals, identifies omissions and errors in requirements and conducts feasibility studies.

This analyst recommends optimum approach and develops system design for approved projects, interprets information and informally arbitrates between system users when conflicts exist. This worker may serve as lead analyst in a design subgroup, directing and integrating the work of one or two lower level analysts, each responsible for several programs. Supervision and nature of review are similar to level II; existing systems provide precedents for the operation of new subsystems.

J.1.4. Knowledge Manager General Tasks:

The Knowledge Manager supports the Chief Knowledge Officer in oversight of data conversions and implementation of knowledge management initiatives. Tasks include but are not limited to implementing knowledge management systems and managing the information infrastructures. This position requires that the individual have strong technical skills in all areas related to the evolving industry of knowledge management. This position also requires skills and abilities in computer programming analysis such as: gathering facts from users to define their business or scientific problems, and to investigate the feasibility of solving problems through new or modified computer programs; developing specifications for data inputs, flow, actions, decisions, and outputs; and participating on a continuing basis in the overall program planning along with other EDP personnel and users

General Skills Requirements:

Level 0: The Level 0 or Entry Level Knowledge Manager is required to be working toward a degree from an accredited college or university in the field of Knowledge Manager.

Level I: The Level I Knowledge Manager is required to have a degree from an accredited college or university and at least five years of specialized experience in the field of Knowledge Management. Work requires the ability to use one or more OWL and DAML tools. Must have experience with software development and software development lifecycle (SDLC). Knowledge of XML and web-enabling technologies (e.g. –ASP, ASP.NET, C#, SQL, J2EE, EJB, Oracle, SQL Server, Visual Basic, etc.). Thorough understanding of taxonomies and ontologies and techniques to implement a semantic web solution required. The individual must also have related experience in Software development, Object oriented programming and database design. Delivery of data analysis, data models, database schemas, ERDs, data dictionaries and other data architecture-centric products critical to the development and maintenance of enterprise data models for large government agencies.

Level II: The Level II Knowledge Manager is required to have a Masters or equivalent graduate degree or two (2) full years of progressively higher level graduate education from an accredited college or university and ten years of Knowledge Management experience in the skills outlined for Level I. A PhD can be substituted for years of experience.

J.1.5. Environmental Health and Occupational Safety Specialist General Tasks:

The Environmental Health and Occupational Safety Specialist supports CRREL Management in the development and oversight of environmental and safety programs. Work is conducted in a variety of settings including the office, laboratory, local test areas and remote field sites. Position can be subject to frequent travel. Work requires familiarity with Federal laws, statues and Executive Orders, industrial processes and hazards, investigation and inspection techniques, and hazards relating to construction sites, electrical installation, compressed gases, and material handling. Individual will be expected to inspect worksites, machine and equipment operations, work practices, protective devices and equipment, and safety procedures, maintain records and prepare reports. This position requires technical knowledge associated with research and development and strong communication and organizational skills.

General Skills Requirements:

Level I: The Level I Environmental Health and Occupational Safety Specialist is required to have a degree from an accredited college or university in a relevant technical discipline and at least five years of experience in Environmental Health and Occupational Safety of technical laboratories and/or large installations such as CRREL.

Level II: The Level II Environmental Health and Occupational Safety Specialist is required to have a degree from an accredited college or university in a relevant technical discipline and at least ten years of experience in Environmental Health and Occupational Safety of technical laboratories and/or large installations such as CRREL.

J.1.6. Project Manager General Tasks:

The Project Manager supports the CRREL Management Team in the planning, execution, and closing of a project.

Requisite expertise for specific projects will be further described in individual Task Orders. The role requires strong communication and organizational skills. The individual must be able to create clear and attainable project objectives, schedule program milestones, manage resources, coordinate cross-project activities, prepare program reviews, adapt to changing priorities and requirements. The project manager must be able to communicate effectively and work well with all stakeholders, maintain program documentation, and facilitate and manage a variety of logistical program details. Position can be subject to frequent travel.

General Skills Requirements:

Level I: The Level I Project Manager is required to have a degree from an accredited college or university and at least five years of specialized experience in project management. Requisite technical expertise and/or professional licenses for specific projects will be further described in individual Task Orders.

Level II: The Level II Project Manager is required to have a Masters or equivalent graduate degree or two (2) full years of progressively higher level graduate education from an accredited college or university and ten years of experience in project management. Requisite technical expertise and/or professional licenses for specific projects will be further described in individual Task Orders. A PhD can be substituted for years of experience.

J.1.7. Budget Analyst General Tasks:

The Budget Analyst provides budgeting and accounting support services. Work requires knowledge of budgetary methods, practices, procedures, regulations, polices, and processes to formulate, justify, and execute assigned budget. Tasks require solid computer skills in automated data processing software programs to order to accomplish budget/funding tasks and to produce budget reports, plans, and schedules. Individuals must be detail oriented, organized, and able to work independently.

General Skills Requirements:

Level I: The Level I Budget Analyst is required to have at least four years of professional accounting experience or an associate’s degree in accounting or related field such as business administration, finance, or public administration from an accredited college or university. Must be able to demonstrate skill in gathering, assembling, and analyzing sources, such as accounting reports, payroll records, work reports, or inventory and supply data. Must be able to analyze and evaluate program effectiveness problems, trends, and significant program accomplishments.

Level II: The Level II Budget Analyst or Accountant is required to have a bachelor’s degree in accounting or in a related field from an accredited college or university and at least five years of experience involving complex knowledge and understanding of governing budgetary policies, precedent setting decisions, procedures and regulations. Experience in identifying, analyzing and resolving budgetary problems. Experience interpreting regulatory information. Skill in preparing written forms, schedules, and reports related to the obligation and expenditures of funds. Experience in briefing senior level management on budget related issues.

J.1.8. Administrative Assistant (01020) General Tasks:

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

J.1.9 Personal Computer Support Technician (14160) General Tasks:

The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations. This technician performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.