A02.01_-_W913E5-16-R-0001_Amendment_1.doc

Section B - Supplies or Services and Prices

Monthly Maintenance

FFP

Contractor shall perform monthly maintenance IAW with Section C, PWS.

FOB: Destination

PURCHASE REQUEST NUMBER: W81EWF53273811

ESTIMATED

NET AMT

Annual State Inspections

Contractor shall perform inspections IAW with Section C, PWS on four (4) passenger elevators and (1) freight elevator.

ESTIMATED

Routine Service Calls

Contractor shall perform routine service calls IAW with Section C, PWS.

ESTIMATED

Emergency Service Calls

Contractor shall perform emergency service calls IAW with Section C, PWS.

ESTIMATED

Unplanned Repairs Labor

Contractor shall perform unplanned repairs IAW with Section C, PWS.

ESTIMATED

Handicap Lift Inspections

Contractor shall perform handicap lift inspections IAW with Section C, PWS.

ESTIMATED

Job

Material

COST

Material is defined as any material or supply item(s) needed to complete any or all PWS tasks. Material pricing shall be IAW Section G, Paragraph G6. Material costs are not to exceed $4,000.00 per year.

ESTIMATED COST

3-Year Hydraulic Tests - 2016

Contractor shall perform elevator testing IAW with Section C, PWS.

ESTIMATED

Preventative Maintenance Plan (PMP)

Contractor shall develop a PMP IAW the Section C, PWS. A copy of the final PMP shall be provided to and approved by the TPOC prior to any additional work taking place under this contract.

ESTIMATED

FFP

Contractor shall perform monthly maintenance IAW with Section C, PWS.

ESTIMATED

FFP

Contractor shall perform elevator testing IAW with Section C, PWS on four (4) passenger elevators and (1) freight elevator.

ESTIMATED

FFP

Contractor shall perform routine service calls IAW with Section C, PWS.

ESTIMATED

FFP

Contractor shall perform emergency service calls IAW with Section C, PWS.

ESTIMATED

FFP

Contractor shall perform unplanned repairs IAW with Section C, PWS.

ESTIMATED

FFP

Contractor shall perform handicap lift inspections IAW with Section C, PWS.

ESTIMATED

Job

COST

Material is defined as any material or supply item(s) needed to complete any or all PWS tasks. Material pricing shall be IAW Section G, Paragraph G6. Material costs are not to exceed $4,000.00 per year.

ESTIMATED COST

FFP

ESTIMATED

FFP

Contractor shall perform inspections IAW with Section C, PWS on four (4) passenger elevators and (1) freight elevator.

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

Job

COST

Material is defined as any material or supply item(s) needed to complete any or all PWS tasks. Material pricing shall be IAW Section G, Paragraph G6. Material costs are not to exceed $4,000.00 per year.

ESTIMATED COST

FFP

ESTIMATED

FFP

Contractor shall perform inspections IAW with Section C, PWS on four (4) passenger elevators and (1) freight elevator.

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

Job

COST

Material is defined as any material or supply item(s) needed to complete any or all PWS tasks. Material pricing shall be IAW Section G, Paragraph G6. Material costs are not to exceed $4,000.00 per year.

ESTIMATED COST

FFP

Contractor shall perform elevator testing IAW with Section C, PWS.

ESTIMATED

FFP

ESTIMATED

FFP

Contractor shall perform inspections IAW with Section C, PWS on four (4) passenger elevators and (1) freight elevator.

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

FFP

ESTIMATED

Job

COST

Material is defined as any material or supply item(s) needed to complete any or all PWS tasks. Material pricing shall be IAW Section G, Paragraph G6. Material costs are not to exceed $4,000.00 per year.

ESTIMATED COST

FFP

Contractor shall perform elevator testing IAW with Section C, PWS.

ESTIMATED

CLIN MINIMUM/MAXIMUM QUANTITY AND CLIN VALUE

The minimum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not be less than the minimum quantity(s) and CLIN value(s) stated in the following table. The maximum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not exceed the maximum quantity(s) and CLIN value(s) stated in the following table.

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

12.00

5.00

24.00

6.00

24.00

4.00

5.00

1.00

12.00

5.00

24.00

6.00

24.00

4.00

12.00

5.00

24.00

6.00

24.00

4.00

12.00

5.00

24.00

6.00

24.00

4.00

5.00

12.00

5.00

24.00

6.00

24.00

4.00

5.00

CLIN DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND CLIN ORDER VALUE

The minimum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not exceed the maximum quantity and order value stated in the following table.

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

12.00

5.00

24.00

6.00

24.00

4.00

$25.00

160.00

$4,000.00

5.00

1.00

12.00

5.00

24.00

6.00

24.00

4.00

$25.00

160.00

$4,000.00

12.00

5.00

24.00

6.00

24.00

4.00

$25.00

160.00

$4,000.00

12.00

5.00

24.00

6.00

24.00

4.00

$25.00

160.00

$4,000.00

5.00

12.00

5.00

24.00

6.00

24.00

4.00

$25.00

160.00

$4,000.00

5.00

UNPLANNED REPAIRS PRICING

Unplanned Repairs Labor Pricing:

Insert a proposed firm fixed price (FFP) fully burdened hourly labor rate in the table below for the unplanned repairs labor associated with each year of contract performance. Requests for Quote (RFQs) will be issued for unplanned repairs requirements, and the resulting quotes will be priced from the below pricing schedule. The Contractor shall be responsible for providing both major and incidental materials at cost. Labor hours and material for each unplanned repair requirement will be determined via Contractor site visit. Individual unplanned repairs requirements will be issued and funded by task orders.

Unplanned Repairs Labor

*See Section L and M for instructions and evaluation criteria, which delineates how these prices will be evaluated Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

CRREL Elevator Maintenance and Repair

1. GENERAL: Contractor shall furnish all labor, supervision, tools, materials, equipment, incidental engineering, transportation, and any other items and services necessary to perform inspection, testing, maintenance, and repair, on four (4) passenger elevators, one (1) freight elevator, and 1 (one) handicap lift outlined under this contract’s PWS below. All elevators are located at the U.S. Army Corps of Engineers Cold Regions Research and Engineering Laboratory (CRREL) facility at 72 Lyme Road in Hanover, New Hampshire.

a. Responsibilities:

i. Government: Will furnish water and electricity from existing outlets for Contractor use in the performance of required work.

ii. Contractor: Shall furnish all tools, equipment, and materials for the performance of all work associated with this contract. Contractor shall be available 24 hours / 7 days a week, except for federal holidays. All maintenance and repair parts and components used under this award shall be new. Replacement units, parts, components, and materials shall be compatible with that of existing equipment on which it is used. Replacements shall be of equal or better quality than original equipment and used in accordance with original design and manufacturer’s intent. Items shall be of industry standard grade and quality.

iii. The Contractor shall provide for all supplies and parts required under the performance of this award. Costs, outside those defined in Paragraph 1.i, shall be itemized on each monthly invoice and listed on the annual Preventative Maintenance Program (PMP) report (Section 4.) for each elevator. Price paid for parts shall be based on established catalog or list prices in effect at the time material is furnished, less all applicable discounts and taxes. Prices shall not be in excess of Contractor’s sale prices to other customers or current market prices, whichever is lower. All parts shall be generic in nature for each application; no proprietary, custom, or “made for company” parts shall be used on elevators or controllers.

b. Performance & Evaluation: Responsiveness and execution of the PMP shall be continuously evaluated against the performance standards in Paragraph 11 Performance Requirements Summary.

c. Pre-Performance Meeting: Prior to beginning any work under this contract, the Contractor shall meet with the CRREL Technical Point of Contact (TPOC) at a mutually agreeable time, date, and location for the purpose of coordinating the initiation of work. The Contractor’s Authorized Representative shall be present at this meeting.

d. Submit Employee Licenses: Before any work starts on site, the Contractor shall provide a copy of each employee’s state license (See paragraph 3.b.) at the pre-performance meeting.

e. Work Schedule: Work shall be scheduled with the TPOC. Normal work hours are Monday thru Friday from 0700 to 1630, unless otherwise authorized in advance by the TPOC. Federal holidays are listed below:

There are 10 Federal holidays set by law. See U.S. Code Title 5 Section 6103. Holidays.

Under current definitions, four federal holidays are set by date:

New Year's Day January 1

Independence Day July 4;

Veterans Day November 11; Christmas Day December 25

If any of the above fall on a Saturday, then Friday may be observed as a holiday by various institutions. Similarly, if one falls on a Sunday, then Monday may be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January

Washington's Birthday Third Monday in February

Memorial Day Last Monday in May

Labor Day First Monday in September

Columbus Day Second Monday in October

Thanksgiving Fourth Thursday in November

f. Access to Mechanical Rooms: Upon entry onto the CRREL site, Contractor employees shall report to the Security Office to obtain the key to the elevator mechanical rooms. Key must be returned to the Security Office before the Contractor leaves the site.

g. Smoking Policy: There is a “No Smoking” policy on site except in designated areas. The TPOC will inform Contractor employees of the designated smoking area available for their use.

h. Speed Limit: Drivers shall adhere to the 10 mph speed limit while driving in the CRREL facility.

i. Non-billable Items: Contractor shall furnish all incidental parts or material, with a unit cost of less than $25.00 each (based on actual costs to Contractor), at no additional cost to the Government. Prices paid by Contractor shall be based on established catalog or list prices in effect at the time materials are furnished, less all applicable discounts and taxes. Non-billable items may include, but are not limited to, items such as relay contacts, door gibs, controller carbon, copper contact, contact insulators, contact springs, cable preservatives, copper braids, lights, buttons, oil additives, etc.

2. SAFETY AND REGULATIONS: Safety shall be in accordance with latest version of EM 385-1-1 US Army Corps of Engineers Safety & Health Requirements Manual (http://www.usace.army.mil/CESO/Documents/EM385- 1-1FINAL.pdf) applicable OSHA regulations, any other Federal, State, or local regulations which apply to this job, and with all safety procedures required by the CRREL Safety Office. All applicable state and federal safety regulations relating to protection of eyes, other extremities, and hearing protection shall be followed.

a. General Safety Practices: Adequate precautions shall be taken to protect employees, personnel, and property, both Government and Contractor, at all times. Applicable lock out procedures shall be used and proper signs posted when working on elevators. Tools and equipment brought onto the site shall be in good operating condition at all times and are the sole responsibility of the Contractor. They shall not cause any hazard to employees, personnel, or property, or block emergency egress at any time. Machinery and equipment shall be operated in accordance with manufacturer’s instructions and recommended guidelines.

b. Accident Prevention Plan (APP): Contractor shall provide the TPOC an Accident Prevention Plan (APP) for approval at the pre-performance meeting. The APP shall be similar to and shall contain, at a minimum, the applicable information in the example, solicitation Attachment A. Work shall not commence without an approved APP. The APP shall be updated whenever information changes and shall be kept available on site inside the mechanical room door of each elevator.

c. Environmental Protection: Contractor shall comply with all Federal, State, and local environmental laws, regulations, and ordinances applicable to this contract. Contractor is responsible for being informed of all changes in environmental laws, regulations, and ordinances. Contractor is responsible for violations or delays resulting from Contractor’s failure to comply with environmental laws, regulations and ordinances. In cases of an oil spill, the Contractor shall contact the TPOC immediately.

d. Hazardous Materials: Elevator generated hazardous waste material shall be properly removed and properly disposed of from the site by Contractor employees during the monthly maintenance or inspection in which it was generated.

3. ADDITIONAL CONTRACTOR REQUIREMENTS: Contractor shall plan, program, administer, manage, execute, and complete all work necessary to ensure CRREL elevators remain in peak operating condition. Contractor shall perform all administrative services, such as material procurement, quality control, financial control, Preventative Maintenance Program (PMP) execution, correspondence, and maintain accurate and complete records.

a. Administrative: Contractor shall assign an administrative single point of contact at the award of this contract. Contractor’s designated employee shall be available at all times, either physically or by telephone, to receive notices, reports, or other communications from the Government.

b. Employee Certification & Licensing: Contractor’s employees shall meet all licensing, qualification, and certification requirements of the State of New Hampshire. Monthly maintenance, service calls, emergency calls, and unplanned repairs shall be performed by a New Hampshire state licensed Elevator Mechanic. Testing and inspections shall be performed by a New Hampshire state licensed Elevator Inspector. Contractor is responsible for obtaining and maintaining all required licenses/certificates/permits to ensure compliance with all applicable federal, state, and local laws.

c. Record & Quality Control Program: Contractor shall establish a record and quality control program that ensures the requirements of the contract are accomplished. This program shall include, but is not limited to:

i. Quality control process addressing all services in this contract;

ii. System identifying and correcting deficiencies in the quality of service before the level of performance becomes unacceptable and/or the Government points out the deficiencies; and

iii. Plan containing Contractor administrative oversight of records of each elevator.

d. Records: As the PMP is executed under this contract, Contractor shall keep a written record including any recommendations for work needed outside normal PMP activity keeping each elevator in normal operating condition.

4. PREVENTATIVE MAINTENANCE PROGRAM (PMP): Contractor shall develop detailed site-specific PMP for each of the five elevators. A copy of the PMP shall be provided to and approved by the TPOC prior to any additional work taking place under this contract. The PMP shall be based on Contractor expertise, general engineering judgments, and shall be in accordance with the latest versions of ASME A17.1. The program shall include, at a minimum, the following:

a. Performance requirements found throughout this PWS;

b. A detailed preventive maintenance program, 24 hour service repairs, materials, mobile parts inventory, call-back services, after hours service, maintenance control program, quality control program, and testing of the elevators on site;

c. A maintenance tasks and records log allowing for:

i. A unique record of all maintenance tasks for each elevator.

ii. Readily available historical data for each elevator.

iii. List of all code-required tests and a place to record the results.

d. A detailed list of maintenance tasks clearly defined by equipment type so that maintenance personnel can visibly understand their responsibility for performing each required task.

5. PMP EXECUTION: The lift and all elevators shall be maintained in accordance with the PMP and requirements of these specifications. Elevators shall be capable of providing the rated maximum capacity, speed, and performance at all times. Other than normal maintenance, the Contractor shall not make any changes, alterations, or repairs to the existing elevators without first obtaining written authorization from the Government. All parts or components installed or improvements made to any of the five elevators become the property of the Government.

a. Monthly Requirements:

i. PMP Minimum Monthly Maintenance Tasks for Each Elevator:

1. Visual and/or hands-on operational inspections of all static and dynamic parts of the elevators (hydraulic power units, motors and pumps, motor controls), car controls and indicators, door rollers, cables, components in pits and over the tops of cars, belts, switches, buttons, emergency switches and devices, door operating mechanisms, sensors, electrical and plumbing connections, timing devices, and all safety devices;

2. Checking and cleaning off elevator control panels and components;

3. Lubricate all areas of each elevator;

4. Adjust functional devices to improve elevator performance, as necessary;

5. Polishing elevator car doors and interior panels as needed;

6. Checking complete system (car, pit, control room, transfer area) for alignment, inspection of seals, inspection of hydraulic fluids and oil leaks;

7. Checking oil catch cans and empting, as necessary;

8. Maintenance of all elevators, including oiling and cleaning machine, motor and controller, and other required items; cleaning of car tops and pits, hoist ways, relays, door tracks, and other hoist way equipment; greasing or lubricating guide rails; minor adjustments and parts replacement due to normal wear and tear of the elevators; door adjusting and roller replacement, bulb replacement, and lubrication;

9. Performance of housekeeping in all elevator equipment areas which includes electrical panels, mechanical rooms and pits. These areas shall be maintained in a neat and uncluttered condition, comparable to sanitation levels in hallways and stairs of the facilities. Comply with all Safety and fire codes relating to elevator operation.

a. Proper disposal of accumulated material in elevator machine rooms at each site.

ii. Schedule monthly maintenance execution in the third full week of each month;

iii. Provide a written account of activities after each monthly site visit i.e. “Service Report” [electronic report will not be accepted unless Government can accept work performed via electronic signature or Personal Id Number] and integrate a hard copy of records into the PMP.

b. Annual Testing/Inspections & Reports:

i. Provide all testing and inspection functions necessary to satisfy all State regulations and laws. Copy of the inspector’s license shall be provided to the Government 10 calendar days before the actual day of testing. These functions include, but are not limited to:

1. Annual State inspections on passenger and freight elevators. Fire service support is required for three of the four passenger elevators (April of each year),

2. 3-year hydraulic tests (due April 2016),

3. 5-year load test (due April 2020),

4. Coordination between the Contractor and the Fire alarm service is necessary. The TPOC will arrange the date and time.

5. Ensure forms for inspection and testing are filed promptly with the State and copies of the all forms are sent to the TPOC.

c. Handicap Lift Inspections:

i. Provide all quarterly testing and inspection functions necessary to satisfy all State regulations and laws.

d. Testing & Inspection: Contractor shall schedule inspections to be performed during the first week of the month in which the inspections are due. This allows ample time to correct any deficiencies found and still meet all deadlines. Upon failure of an inspection on any elevator, the failure shall be reported to the TPOC and a written quote shall be presented to the Government as an unplanned repair. Quotes shall follow the procedures defined for unplanned repair work in Paragraph 10.

e. Annual Report: Within 30 days of the end of each 12-month period of performance under this contract, Contractor shall produce & deliver, a bound hardcopy record of all PMP activity, repair or unplanned work, testing results and other related material for each elevator for that past year. Each record shall include any monthly reports, emergency & routine calls, repair work, and detailed recommendations for improving elevator efficiency.

6. SECURITY

a. Overview: All contractor personnel are required to follow all security regulations as directed by the CRREL Security Office, as written in this PWS, and as otherwise specified at the post award orientation. General disruption by the contractor is limited to the immediate work site. The Contractor is strictly responsible for the security of all products, materials, tools, and equipment used during the duration of each job.

b. United States Citizenship: All contractor employees entering the CRREL site must be U.S. citizens.

c. Identification: All contractor employees must have a positive picture I.D. (such as a valid picture driver’s license) to enter the site and must be prepared to show it at any time. The Security Office may require each contractor employee to wear a badge issued by the Security Office and also to sign in and out when entering and leaving the work site. The contractor is responsible for all badges issued to his employees and shall ensure they are returned to the Security Office upon completion of the work, when leaving the site, or when otherwise directed.

d. Weapons: Weapons of any kind are prohibited on the CRREL site.

e. Access and General Protection/Security Policy and Procedures: The contractor and all associated subcontractors’ employees shall comply with applicable installation, access and local security policies and procedures. Policies and procedures will be provided by the local Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and local policies. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

f. iWATCH Training: The contractor and all associated subcontractors shall brief all employees on the USACE iWATCH program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 45 calendar days of contract award and within 45 days of new employees commencing performance on the contract. The contractor shall provide certification of completion to the COR within 10 days of training completion. Training documents will be provided by the Security Office.

g. PERSONNEL SECURITY SCREENING: The Contractor shall conduct a security screening on every employee prior to their performance under this contract. The security screening shall cover the most recent five (5) years or since age 18, whichever is shorter, providing it includes the most recent two (2) years of the applicant's life. The security screening shall include, as a minimum, checks with former employers, former supervisors and personal references, along with a local record check with police departments. The Contractor shall furnish the Contracting Officer (KO) with a record of the results of each employee's security screening prior to entry on duty.

7. STANDARDS AND PROCEDURES: All work shall be done in compliance with the latest version of American Society of Mechanical Engineers (ASME) A17.1, any other law, ordinance, code, regulation, or rule applicable to any of the five elevators, according to manufacturer’s recommendations or maintenance procedures, and with the best practices of the trade. If codes, regulations, standards, or procedures conflict, the most stringent shall apply.

8. BUILDING & ELEVATOR EQUIPMENT INFORMATION:

9. REPAIR WORK: To restore malfunctioning systems and equipment to satisfactory working condition, there are two categories: Routine and Emergency. Shutting down an elevator during non-working hours is not considered an emergency condition and should be treated as a routine service call.

a. Routine Service Calls: Contractor shall respond (via telephone call to the TPOC) to routine service calls within three (3) hours of notification, unless otherwise scheduled by the TPOC at the time of notification. Routine service calls shall be done within normal working hours unless prior approval is received. The Contractor shall complete each routine service call within 48 hours from receipt of call unless otherwise arranged with the TPOC.

b. Emergency Service Calls: Emergency service calls are defined as any condition that presents an immediate danger to personnel or impairs the mission of the activity. Examples of an activity’s mission being impaired are: non- or improperly operating elevators during normal working hours or an elevator operating in an unsafe condition. Contractor shall respond (via telephone call to the TPOC) to emergency service calls immediately (5 minutes or less) and begin work on emergency service calls within one (1) hour of notification by TPOC or COR. Contractor shall ensure the availability of a certified/licensed elevator mechanic 24 hours a day, 7 days a week. When responding to an emergency service call, Contractor shall work continuously until the initial emergency situation is arrested. Once the initial emergency situation is arrested, remaining work required shall be carried out under a routine service call and/or unplanned repair and shall be scheduled and approved by the TPOC. Billing shall reflect the change in status.

10. UNPLANNED REPAIR WORK: Unplanned repair work is defined as any repair or replacement of systems or equipment found to be in serious deteriorating condition but that has not yet failed or caused the elevator to malfunction. The purpose of unplanned repair work is to prevent routine and/or emergency service calls and to maintain elevators in the best possible operating condition. If the Contractor discovers unplanned repair work, it shall be immediately reported to the TPOC and logged into the PMP; work shall not be performed unless directed to do so by the Government.

a. Quote Details for Work Needed: Contractor shall furnish the TPOC with a quote within seven (7) calendar days of the issuance of a request for quote (RFQ) for unplanned repair work. The quote shall detail the situation, necessity of work, labor rate, and prices/costs as outlined in the contract schedule. Quote shall follow contract specifications and list all labor in total man hours to complete repair, parts and/or materials, and any other associated costs. Travel times are not billable. Quote will be reviewed by the Government and no work shall be performed until the Contractor receives a written task order from the Contracting Officer authorizing the additional work. After award of a task order, work shall be coordinated between the Contractor and TPOC.

b. Government Furnished Parts: The Government reserves the right to provide the Contractor any or all parts and/or materials required for a particular repair.

11. PERFORMANCE REQUIREMENTS SUMMARY. A performance requirement summary (PRS) has been developed to evaluate contractor actions while implementing this PWS. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective.

The PRS provides a systematic method to evaluate the services the contractor is required to furnish. This PRS is based on the premise that the Government desires to maintain a quality standard in the performance of the required services and that a service contract to provide the service is the best means of achieving that objective.

The contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is implemented, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

SURVEILLANCE: Government quality assurance (QA) is performed by the COR. Contract Deficiencies will be reported to the Contractor’s site supervisor, or Quality Control Inspector (if identified as different from the site supervisor), for correction. Customer complaints, although not considered a method of surveillance, will be investigated to establish validity. All valid complaints will prompt an inspection of the deficiency. It should be noted that the method of surveillance identified in the PRS table is intended to represent the primary method(s) anticipated for each requirement. However, the Government reserves the right to conduct quality assurance by any means necessary to ensure the requirements of the contract are being fully satisfied. The Standard describes the minimum expectation for successful fulfillment of the objective. The Acceptable Quality Level (AQL) represents the maximum degree of deviation from the standard that can be reached without the performance being considered overall unsatisfactory for a particular performance objective. For example, an AQL of 100% means that any deviation from the standard would render the objective unsatisfactory. See the following table for the further details.

Emergency Service Calls

12. EMPLOYMENT EMPHASIS FOR U.S. ARMY CORPS OF ENGINEERS CONTRACTS

In addition to complying with the requirements outlined in FAR Part 22.13, FAR

Provision 52.222-38, FAR Clause 52.222-35, FAR Clause 52.222-37, DFARS 222.13 and Department of Labor regulations, U.S. Army Corps of Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract. While no set aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform services under this contract. The following resources are available to assist USACE contractors in their outreach efforts:

Federal Veteran employment information at http://www.fedshirevets.gov/index.aspx

Department of Labor Veterans Employment Assistance http://www.dol.gov/vets/

Department of Veterans Affairs–VOW to Hire Heroes Act http://benefits.va.gov/vow/

Army Wounded Warrior Program – http://wtc.army.mil/modules/employers/index.html

U.S. Chamber of Commerce Foundation–Hiring Our Heroes http://www.hiringourheroes.org/

Guide to Hiring Veterans – Reference Material http://www.whitehouse.gov/sites/default/files/docs/white_house_business_council_-

_guide_to_hiring_veterans_0.pdf Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

Section F - Deliveries or Performance

DELIVERY INFORMATION

31-MAR-2017

DEPARTMENT OF PUBLIC WORKS

SUPPLY SECTION

72 LYME ROAD

HANOVER NH 03755-1290

603-646-4175

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31-MAR-2017

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31-MAR-2017

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31-MAR-2017

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30-APR-2016

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31-MAR-2018

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31-MAR-2018

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31-MAR-2018

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31-MAR-2018

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31-MAR-2019

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31-MAR-2019

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31-MAR-2019

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31-MAR-2020

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30-APR-2019

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31-MAR-2021

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30-APR-2020

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CLAUSES INCORPORATED BY REFERENCE

Section G - Contract Administration Data

CONTRACT ADMINISTRATION INFO

G1. RESPONSIBILITY FOR ADMINISTRATION OF THE CONTRACT

ERDC-CRREL is responsible for the administration of this contract. The Contracting Officer alone is authorized to take action on behalf of the Government, which results in changes in the terms of the contract, including deviations from specifications, details, and performance schedules.

G2. RESPONSIBILITY FOR ISSUANCE OF TASK ORDERS AND FREQUENCY OF TASK

All task orders will be issued by the ERDC-CRREL Contracting Officer. Orders will be issued as needs arise. The Government is not obligated to pay for any unplanned repairs or material without the contractual coverage of a valid, fully executed task order.

G3. QUANTITY AND ORDER VALUE

The Contractor will only be paid for actual services rendered and materials ordered, received, and accepted by the designated Government inspector. The Government reserves the right to issue orders valued between the task order minimum and maximum stated in Section B and FAR clause 52.216-19 Order Limitations. However, the aggregate value of orders shall not exceed the maximum contract value of TBD.

G4. ORDERING PROCEDURES

An unplanned repair will be initiated at the Government’s discretion if an operational defect, potential or otherwise, is discovered by either the Contractor or the Government. If the Contractor is not on-site when the defect is discovered, either a routine or emergency service call will be placed by the TPOC for the Contractor to diagnose the defect. Once a diagnosis has been made, the Contractor has seven (7) business days to provide a quote for the repair. Quotes shall be provided to CRREL Contracting personnel.

G5. ORDER COMPLETION

The Contractor shall complete an order within ten (10) business days of order issuance, except in the case of a Government delay. Additional time may be negotiated depending on the circumstances of each requirement.

G6. PRICING AND TASKS

Task orders will be issued with firm fixed-price labor hours and cost-reimbursable material. Adjustments to order prices or estimated costs, due to any error in the Contractor’s estimation will not be allowable. Quotes for repair labor shall only include estimated labor hours to complete the repair. Pricing will be calculated using the fully burdened labor rates stipulated in the Section B pricing table. Material quotes shall be provided at cost. Government reserves the right to request supporting documentation to justify the material costs quoted.

G7. FUNDING

No funding will be obligated on the base requirements contract. All requirements will be funded at the task order level. The Government will execute the main task order for known requirements immediately after the base award, or any exercised option, is executed. All funding for unplanned repairs will be obligated on separate task orders as the need arises and can be funded

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (MAY 2013)

(a) Definitions. As used in this clause--

Department of Defense Activity Address Code (DoDAAC) is a six position code that uniquely identifies a unit, activity, or organization.

Document type means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

Local processing office (LPO) is the office responsible for payment certification when payment certification is done external to the entitlement system.

(b) Electronic invoicing. The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall--

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.acquisition.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this Web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through

WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via Web entry, Electronic Data Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor must use the following information when submitting payment requests and receiving reports in WAWF for this contract/order:

(1) Document type. The Contractor shall use the following document type(s).

Invoice (stand-alone)

(2) Inspection/acceptance location. The Contractor shall select the following inspection/acceptance location(s) in WAWF, as specified by the contracting officer.

Government

(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF

Data to be entered in WAWF

Pay Official DoDAAC

Issue By DoDAAC

Admin DoDAAC

Inspect By DoDAAC

Ship To Code

Ship From Code

____To be provided upon contract award.

Mark For Code

Service Approver (DoDAAC)

Service Acceptor (DoDAAC)

Accept at Other DoDAAC

LPO DoDAAC

DCAA Auditor DoDAAC

Other DoDAAC(s)

(4) Payment request and supporting documentation. The Contractor shall ensure a payment request includes appropriate contract line item and subline item descriptions of the work performed or supplies delivered, unit price/cost per unit, fee (if applicable), and all relevant back-up documentation, as defined in DFARS Appendix F, (e.g. timesheets) in support of each payment request.

(5) WAWF email notifications. The Contractor shall enter the email address identified below in the “Send Additional Email Notifications” field of WAWF once a document is submitted in the system.

To be provided upon contract award.

(g) WAWF point of contact. (1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity's WAWF point of contact.

To be provided upon contract award.

(2) For technical WAWF help, contact the WAWF helpdesk at 866-618-5988.

(End of clause)

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