PWS_2_IRT_Aloha_Gardens_for_Meals_FY17_Rev_1.docx

PERFORMANCE WORK STATEMENT (PWS)

For

Aloha Gardens Meal Contract (Oahu, HI)

1. General

1.1 Scope of Work: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform services, as defined in this PWS.

1.2 Background: In accordance with direction given in 10 May 2016 Memorandum, Subject National Guard Bureau (NGB) Fiscal Year 2013 Budget Guidance, has been determined the IRT requirements as mission critical for FY17.

1.3 Period of Performance (PoP). The Period of Performance shall be 04 June to 19 August 2017.

1.4 Delivery Date. The contents of the contract listed below in section 1.5 shall start no later than (NLT) 04 June 2017 and shall be finalized by the contractor at a date coordinated by COR and NLT 19 August 2017.

1.5 Place of Performance. Project site entrance nearest 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation

1.5.1 Operating Hours. The contractor shall provide the equipment throughout the duration of the PoP. The contractor shall have the meal times in coordination with the COR.

1.6 Quality Assurance (QA). The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.7 Post Award Conference / Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.8 Combating Trafficking in Persons. The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.9 Organizational Conflicts of Interest (OCI). The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2. Definitions and Acronyms. This section includes all applicable definitions and acronyms utilized in this PWS.

2.1 Definitions.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 Acronyms.

NGB National Guard Bureau

POP Period of Performance

3. Requirements. This contract is for IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation for 1 – 3 furnish meals per day, per individual for Unit Mission Training as designated by this Statement of Work to the IRT Aloha Gardens by directions/requirements of the Air National Guard and applicable Hawaii Regulations.

3.1. The contractor shall deliver 3 meals daily on 04 June 2017 and the final delivery will be on 19 Aug 2017.

3.2 The Contractor shall comply with all FDA and USAF Food Code guidelines. Contractor can request a copy of USAF Food Code guidelines if needed from the NGB Contracting FSS Support Staff.

3.3 The Contractor shall ensure the serving areas are clean before each meal and clean-up serving areas to include the serving line area after each meal.

3.4 Contractor will provide a 2 copies of the menu, 1) to the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation, no later than four days prior to the contracted date, posted on the Dining Facility Board for customers review. 2) The menu shall be e-mailed to michael.r.cain2.mil@mail.mil.

3.5 The Contractor shall provide a meal in accordance with the minimum servings contained within this PWS in Table A.

3.6 The Contractor shall provide the number of meals on the indicated days in Table B.

3.7 All meals shall be in duration of 60 minutes meal times. The contractor shall start the dinner time from 1730-1830 daily. All adjusted meal times shall be coordinated between the COR and the Contractor at least 24 hours in advance.

3.8 The contractor shall provide a varied menu to meet the requirements of this PWS. Food shall be purchased from approved vendors IAW the FDA Food Code guidelines. A list of food sources must be provided upon request.

3.9 The contractor shall provide cups, plates, napkins, eating utensils, serving pans & serving utensils, hot boxes (to keep food hot), and steam tables (for serving food). Ice will be provided by the Government for use by contractor.

3.10 The Contractor shall have all serving bars set-up and ready for serving no later than 15 minutes prior to scheduled starting time.

3.11 The Contractor shall coordinate with COR for meal planning (and site access requirements)

3.12 The Contractor shall purchase food for this requirement from only approved vendors in accordance with the FDA Food Code guidelines. The Contractors delivery vehicles transporting meals must be locked until the receipt inspection is performed.

3.13 The Contractors delivery vehicles transporting meals shall be locked until the receipt inspection is performed.

3.14 The Contractor shall secure the food preparation facility and will be inspected by the government for sanitation purposes for food security clearance prior to meals being served at IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation.

3.15 The Contractor shall cook and deliver the meals to the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation, and be ready to serve the food. When transporting the items to the site, insulated containers shall be used. These containers should be able to maintain the temperature of cold foods at 41 degrees Fahrenheit or lower and the temperature of hot foods at 135 degrees Fahrenheit or higher, and should be easy to clean and sanitize. Delivery vehicles must be kept clean so that food does not become cross-contaminated by dust, chemicals and other foreign objects. NO COOKING IS ALLOWED IN THE HELEMANO KITHCEN

3.16 The Contractor shall be inspected by the government to perform each meal delivery per Air Force Instruction 48-116, Food Safety Program, and Facility Supervisors/Managers: Para. 1.5.2. The Government shall inspect potentially hazardous food upon receipt for wholesomeness, age at time of delivery, packaging integrity, source approval, and sanitary condition of delivery vehicles. The temperature will be monitored and recorded when the Contractor arrives on site. If the food is not in the safe zone, the appropriate actions shall be taken to insure the safety of the US Military Personnel. If a situation should arise the Local USAF Public Health Office will be contacted immediately for the appropriate guidance.

3.17 The Contractor shall use shallow pans (4 inch) for all food items to keep hot foods at 140-160 degrees Fahrenheit and cold foods at 33-40 degrees Fahrenheit, in accordance with Public Health and Food Safety Requirements. This is done to prevent the spread of bacteria. All food/meals will remain on the property of the Government and must be left at the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation.

3.18 The Facility Manager/Supervisor will ensure proper food storage of foods leftover, including time/temperature and holding time requirements for food safety and in accordance with the Food Code. The contractor shall take all necessary measures to ensure that the projected meal count for servings is met. The Contractor is not responsible for foods once leftovers are turned over to the Government.

3.19 The Contractors shall do receipt inspections of food purchased from approved vendors IAW the FDA Food Code guidelines entering their facility and keep a log of such inspections. Inspections should ensure that the delivery trucks are clean, have the appropriate temperatures, and are locked and secure upon arrival. The vendor’s site should be the first site delivered to on the delivery trucks route.

Table A Menu Requirements: (Per Serving)

Menu Requirements: (Per Serving)

Lunch and Dinner 2 Required (4-6 oz ea) Poultry Fish/Seafood Beef Pork (one entrée must always be fish or poultry) 1 Required (4 oz ea) Potatoes, varied styles;

Rice, Varied styles Macaroni & Cheese White and Wheat Bread or dinner rolls

Serving Size 2 Ea Seasonal Variety Apples, oranges, bananas or grapes are good examples 2 Required (4 oz ea) Varied, Examples include Green Beans, Mixed Veg, Corn, Squash, broccoli, or Carrots.

Tea, sweetened & unsweetened

Breakfast Sausage Bacon to include the alternate turkey bacon or turkey sausage or a varied meat substitute Serving Size 2 Ea 1 Required (4 oz ea) Potatoes, varied styles;

Hash browns or Home Potatoes White and Wheat Bread or bagels or varied styles of bread substation allowed

Serving Size 2 Ea Seasonal Variety Apples, oranges, bananas or grapes are good examples All Required 2% Milk (white and chocolate) Orange juice Apple juice Coffee Cereal or Breakfast Bars

Serving Size 1 Ea

3.20 The Contractor shall provide for the Dinner and Lunch Meals: Lettuce and salad fixings and shall consist of a minimum of lettuce, cherry tomatoes, cucumbers, shredded cheddar cheese, and diced onions. No fewer than four choices of salad dressings. One salad dressing selection shall be fat free. Required flavors are French, Italian, Thousand Island and Ranch in individual serving packets supplied in bulk.

3.21 Dinner and Lunch Meals shall also include a desert item such as pudding, cobbler, cake, pie or cookies. Serving size is 4-6 oz per individual.

3.22 Contractor will provide all condiments in individual serving packets. (Mayonnaise, mustard, ketchup, margarine, steak sauce, hot sauce, salad dressings, butter, etc.) These are to complement the meal being served.

3.23 The Contractors shall use the following serving times:

BREAKFAST: 0630 – 0730

LUNCH : 1200 – 1300

DINNER: 1730-1830

3.24 The contractor shall have meal pricing to include all overhead delivery, and clean-up costs. Gratuity is prohibited. Clean-up will include the serving line area after every meal.

3.25 The contractor shall receive payment for meals served per day upon completion of each contracted period. All food/meals will remain the property of the Government and must be left at the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation. The Facility Manager/Supervisor will ensure proper food storage of foods leftover, including time/temperature and holding time requirements for food safety and in accordance with the Food Code. The contractor shall take all necessary measures to ensure that the projected meal count for servings is met. The Contractor is not responsible for foods once leftovers are turned over to the Government.

3.26 Scheduled Feeding dates: dates are subject to change with at least 14 days’ notice to Contractor:

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

3.1

The contractor shall deliver 1 – 3 meals on 04 June 2017 and the final delivery will be on 19 Aug 2017.

COR

3.2

The Contractor shall comply with all FDA and USAF Food Code guidelines. Contractor can request a copy of USAF Food Code guidelines if needed from the NGB Contracting FSS Support Staff.

The contractor shall comply with all FDA and USAF Food Code guidelines within 100% of established timeframe Failure to comply too the guidelines described in the FDA and USAF Food Code guidelines is failure to comply to the guidelines.

3.3

The Contractor shall ensure the serving areas are clean before each meal and clean-up serving areas to include the serving line area after each meal.

The contractor shall clean 98% during the establish time frames.

2% failure to clean during the established time frames.

3.4

Contractor will provide a 2 copies of the menu, 1) to the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation, no later than four days prior to the contracted date, posted on the Dining Facility Board for customers review. 2) The menu shall be e-mailed to michael.r.cain2.mil@mail.mil.

The contractor shall provide 98% of 2 copies of the menu in the establish timeframe.

2% failure of providing menu during established timeframe.

3.5 The Contractor shall provide a meal in accordance with the minimum servings contained within this PWS in Table A.

3.6

The Contractor shall provide the number of meals on the indicated days in Table B.

3.7 All meals shall be in duration of 60 minutes meal times. The contractor shall start the dinner time from 1730-1830 daily. All adjusted meal times shall be coordinated between the COR and the Contractor at least 24 hours in advance.

3.8 The contractor shall provide a varied menu to meet the requirements of this PWS. Food shall be purchased from approved vendors IAW the FDA Food Code guidelines. A list of food sources must be provided upon request.

The contractor shall provide 98% of food sources upon request.

2% failure to provide food sources upon request.

3.9 The contractor shall provide cups, plates, napkins, eating utensils, serving pans & serving utensils, hot boxes (to keep food hot), and steam tables (for serving food). Ice will be provided by the Government for use by contractor.

3.10 The Contractor shall have all serving bars set-up and ready for serving no later than 15 minutes prior to scheduled starting time.

The contractor shall provide 98% Of all the serving bars set up and ready to serve no later than the time established 2% failure to provide Lettuce, Salad Fixings and Dressings established.

3.11 The Contractor shall coordinate with COR for meal planning (and site access requirements)

The contractor shall coordinate 98% meal planning established.

2% failure to coordinate meal planning established.

3.12 The Contractor shall purchase food for this requirement from only approved vendors in accordance with the FDA Food Code guidelines. The Contractors delivery vehicles transporting meals must be locked until the receipt inspection is performed.

3.13 The Contractors delivery vehicles transporting meals shall be locked until the receipt inspection is performed.

3.14

The Contractor shall secure the food preparation facility and will be inspected by the government for sanitation purposes for food security clearance prior to meals being served at IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation.

The contractor shall secure 98% Of the established facility.

2% failure to secure the establish facility.

3.15 The Contractor shall cook and deliver the meals to the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation, and be ready to serve the food. When transporting the items to the site, insulated containers shall be used. These containers should be able to maintain the temperature of cold foods at 41 degrees Fahrenheit or lower and the temperature of hot foods at 135 degrees Fahrenheit or higher, and should be easy to clean and sanitize. Delivery vehicles must be kept clean so that food does not become cross-contaminated by dust, chemicals and other foreign objects. NO COOKING IS ALLOWED IN THE HELEMANO KITHCEN

The contractor shall deliver, serve 98% of meals established.

2% failure to deliver, serve meals established.

3.16 The Contractor shall be inspected by the government to perform each meal delivery per Air Force Instruction 48-116, Food Safety Program, and Facility Supervisors/Managers: Para. 1.5.2. The Government shall inspect potentially hazardous food upon receipt for wholesomeness, age at time of delivery, packaging integrity, source approval, and sanitary condition of delivery vehicles. The temperature will be monitored and recorded when the Contractor arrives on site. If the food is not in the safe zone, the appropriate actions shall be taken to insure the safety of the US Military Personnel. If a situation should arise the Local USAF Public Health Office will be contacted immediately for the appropriate guidance.

3.17

3.18

3.19

3.20

3.21

3.22 Contractor will provide all condiments in individual serving packets. (Mayonnaise, mustard, ketchup, margarine, steak sauce, hot sauce, salad dressings, butter, etc.) These are to complement the meal being served.

3.23 The Contractors shall use the following serving times:

BREAKFAST: 0630 – 0730

LUNCH : 1200 – 1300

DINNER: 1730-1830

3.24 The contractor shall have meal pricing to include all overhead delivery, and clean-up costs. Gratuity is prohibited. Clean-up will include the serving line area after every meal.

3.25 The contractor shall receive payment for meals served per day upon completion of each contracted period. All food/meals will remain the property of the Government and must be left at the IRT Aloha Gardens at 64-1510 Kamehameha Highway, Wahiawa, HI 96786 – Helemano Plantation. The Facility Manager/Supervisor will ensure proper food storage of foods leftover, including time/temperature and holding time requirements for food safety and in accordance with the Food Code. The contractor shall take all necessary measures to ensure that the projected meal count for servings is met. The Contractor is not responsible for foods once leftovers are turned over to the Government.