Attachment 2 - Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

REGIONAL COMMAND EAST (RC-E) KOSOVO FORCES (KFOR)

LAND MOBILE RADIO (LMR) MAINTENANCE AND REPAIR

September 2024

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide for the maintenance and repair of LMR equipment for the RC-E Kosovo Forces (KFOR) Government-Owned LMR equipment.

1.2 Background: Current steady state is 10 remote repeater sites and 2 mobile repeater sites. The average straight-line distance from Camp Bondsteel (CBS) is 26 km to the towers. Most sites are in mountainous areas and accessed through a combination of indirect improved and unimproved roads. There are 474 Motorola radios at the US Army base camps in Kosovo and a detailed list by serial number is in Attachment 4 Density List..

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this contract and under the direction of the Contracting Officer (KO).

The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable U.S. and local laws, regulations, standards, provisions, and directives. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this Contract may be performed at designated facilities, or portions of non-U.S. camps. Note, the Contractor may be responsible for the repair and maintenance of radios not listed on this PWS in the event the current radios undergo an upgrade or new radios are purchased. Additionally, Contractor will be responsible for the procurement and replacement of land mobile radio batteries, to include batteries for all radios and site batteries.

The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., Kosovo, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable Schedule (Attachment 3) presented in this PWS.

1.4 Objectives: The objective of the LMR Maintenance contract is to provide communications asset maintenance as defined in the PWS.

The Contractor shall perform all required services identified in the PWS in accordance with European commercial standards.

1.5 General Information

1.5.1 Quality Control Plan (QCP):

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 30 days after date of contract award (see Deliverables Schedule Attachment 3). The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have 3 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 30 days prior to the anticipated change and before implementation by the Contractor.

The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control)?

e. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

f. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?

DELIVERABLE #1: Quality Control Plan DELIVERABLE #2: Key Personnel Roster

1.5.1.1 RESERVED

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within 72 hours.

DELIVERABLE #3: Performance Issues Report

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth Day June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st and 2nd Christmas (Orthodox) January 7th Kosovo Independence Day February 17th Easter (Catholic) Year dependent Easter (Orthodox) Year dependent Constitution Day April 9th International Workers’ Day May 1st Europe Day May 9th Eid-al-Fitr Year dependent Eid-al-Adha Year Dependent Christmas (Catholic) December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0900 to 1700 hours (9:00am to 5:00pm) Monday through Friday, and Saturday from 0900 to 1200 hours (9:00 to 12:00 PM) except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Work shall be performed on HN holidays.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0900 to 1700 hours (9:00am to 5:00pm) Monday thru Friday, and Saturday from 0900 to 1200 hours (9:00 to 12:00 PM). The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.5.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor. Work shall be performed on HN holidays.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0900 to 1700 hours (9:00am to 5:00pm) Monday thru Friday, and Saturday from 0900 to 1200 hours (9:00 to 12:00 PM) including US and Host Nation holidays. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4.3.1 Contractor Work Plan: RESERVED.

1.5.5 Training Holidays: USAREUR-AF has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract is primarily at Bldg. 2080A Camp Bondsteel, Kosovo. The contractor will be required to support requirements throughout NATO Kosovo Force operations area of responsibility.

1.5.7 Functional Areas: The following items are considered functional areas in addition to priority jobs:

Functional Area One: Tactical Operations Center (TOC) Base Stations (Fixed Equipment)

Functional Area Two: Repeater Towers (Fixed Equipment)

Functional Area Three: Vehicular (mobile) radios (Non-Fixed Equipment)

Functional Area Four: Handheld (portable) radios (Non-Fixed Equipment)

Functional Area Five: Batteries (Non-Fixed Equipment) With approval from the COR, priorities can be adjusted.

1.5.8 Contractor Management:

The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Contract Manager (CM) physically present on-site during normal duty hours (see 1.5.4 Operating Hours). The CM shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. Within ten calendar days after execution of the contract, the Contractor shall submit to the COR, in writing, the name, title, office, business email address, home and mobile telephone number, and 24-hour service call number of the CM (see Deliverables Schedule Attachment 3). A contractor employee shall be designated to act for the CM during the CM’s absence (see Deliverables Schedule Attachment 3). Both the CM and the Contractor employee filling in for the CM, shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.5.9 Contractor Responsiveness: The CM or designated alternate shall be available for telephone communication or site attendance with the COR 24 hours a day/7 day a week. A personal answering service is permitted at other than normal contract workdays and work hours for receipt of COR response work requirements, provided that the CM or designee responds to all calls within a time not to exceed four hours after notification of the call by the answering machine and/or service. The CM and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

1.5.10 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The CM or designated representative shall attend meetings as requested by the Government.

Meeting attendees shall at times include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings that are situational in nature (i.e., emergencies) may start or end outside of regular duty hours (see 1.5.4 Operating Hours). Written minutes of any such meeting shall be provided by the CM/designated contractor employee and signed by the COR. If the COR does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the KO within 10 calendar days following receipt of the minutes.

1.5.11 Training Holidays: USAREUR-AF has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Contractor personnel performing work under this contract must have a minimum U.S. SECRET security clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the Department Of Defense Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link: http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf (The Government security monitor (requiring activity (RA)) is responsible for initiating this form.)

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the SECRET level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security requied for the life of the contract. The security requirements are IAW the Department of Defense Contract Security Classification Specification DD Form 254. (The Government security monitor RA is responsible for initiating this form.) The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with Federal Acquisition Regulation (FAR) 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the Department of Defense Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), and any revisions to DoD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control, (AE) Regulation 604- 1 for Germany specific contracts or Camp Bondsteel (CBS) Access Control Plan (ACP) 2023, will be grounds for denying access to U.S.

installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website: N/A

1.6.3.1 In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass access request within three days after contract award. Will coordinate with COR.

1.6.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 7 days.

1.6.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 5 days.

1.6.3.4 Common Access Cards (CAC): RESERVED.

1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors, shall consult with the responsible Security Office and Activity Manager applicable to location(s) associated with this

PWS.) The Contractor shall provide Background Checks in accordance with PWS 1.6.1 (Security Screening Requirements) and as determined by the Government.

1.6.4.1 RESERVED

1.6.4.2 Local Nationals and Third Country Nationals: The contractor shall provide full name and father’s full name for all LN employees needing access to Camp Bondsteel (CBS) NLT 14 working days prior to contract start date for initial screening. A template for providing this information will be provided upon contract award along with contact information for the screening office. Screening appointments will be made at least three days prior to employees starting work; this can be done by email or phone. The Contractor shall be required to escort all new LN personnel to the screening office; this is not the government COR’s responsibility. LN personnel will need 2 forms of photo identification, plus a local police agency check at the time of screening.

Contractor LN employees needing access to CBS shall complete in-processing NLT 5 working days prior to contract start date. Contractors need to plan at least 2 days for in-processing, one day for screening, and one day for base ID and CAC issue, this process shall be accomplished during phase-in.

A CAC may be required for LN personnel to utilize government computer systems. Prior to LN employees receiving a CAC card, they shall have fingerprint cards submitted and processed. The COR will notify the contractor when the LN employees have been approved for CAC issue.

1.6.4.3 U.S. Citizens: The contractor shall employ U.S. citizen technicians to perform maintenance and/or service on equipment covered in this contract. The use of Host Country National (HCN) technicians is authorized, if supervised by US citizens who will always safeguard Sensitive But Unclassified (SBU) encryption systems.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program

(AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.6.6.1 OPSEC Standing Operating Procedure (SOP) or Plan: The Contractor shall develop an OPSEC SOP or Plan within 90 calendar days of contract award (see Deliverables Attachment 3), to be reviewed and approved by the responsible Government OPSEC officer per AR 530-1, Operations Security. This SOP/Plan will include the Government’s critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The Contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1(see Deliverables Attachment 3).

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

DELIVERABLE #1: Quality Control Plan

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: U.S. Technical Lead and Contract Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent.

Curriculum Vitae (CV) for each of these individuals, shall be provided with the initial quote and as needed to the Contracting Officer should these individuals change during the period of performance.

DELIVERABLE #2: Key Personnel Roster (Acceptance of the CV by the Contracting Officer is required before these individuals are permitted to perform any task on this contract.) The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0900 to 1700 hours (9:00am to 5:00pm) Monday through Friday and Saturdays from 0900 to 1200 hours (9:00 am to 12:00 pm) including American federal and local national holidays. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: Minimum of 3 years’ experience in office management, organizing projects, supporting facilities planning and operations

b. USTechnical Lead: The lead technician shall possess at least 5 years of experience in operating, maintaining, installing, programming, troubleshooting, and repairing the various types of equipment covered under this contract. 5.1.2. An Associate’s degree in Computer Science and/or Information Technology may be substituted for only 2 years of experience. An associated degree from an accredited Technological Institution will be considered in a like manner. A Bachelor of Science degree in Computer Science and/or Information Technology may be substituted for only 3 years of experience.

1.10.1 The Contractor shall have personnel available in Building. 2080A for eight hours per day. The hours are from 0900 to 1700 hours (9:00am to 5:00pm) Monday through Friday and Saturdays from 0900 to 1200 hours (9:00 am to 12:00 pm) including American federal and local national holidays. At least one technician shall be available at the Contractor’s primary service facility during standard hours, unless responding to a priority trouble call. Exceptions to this must be approved through the COR.

1.10.2 The technician shall arrive at the site requiring repair within four hours (inclusive of travel time) following notification to the contract manager by the COR. Weather, Force Protection, extreme road conditions, and other conditions constituting excusable delays as defined in FAR 52.212-4 shall be incorporated. In the event of an excusable delay, the contractor shall provide written notice to the KO and COR within 24 hours and shall include an explanation of the reason for the contractor’s inability to meet the four-hour criteria.

1.10.3 Radio Equipment and Repeater Reduction: The Government constantly updates according to life cycle replacement programs, which may necessitate an increase or decrease of radio equipment on hand. As a result, the Density List (Attachment 4) may require a contract modification to increase or decrease the overall inventory. This contract modification would cover the resultant increase or decrease in the scope of the contract workload, which will result in a negotiated supplemental agreement modification to de-scope or increase the scope of the requirement based on the change in the number of equipment. The contractor shall be informed by the Contracting Officer if such a change is necessary.

1.10.4Special Qualifications: The contractor is responsible for ensuring all related professional accreditations and certifications required are valid during the execution of this contract and all training is always up to date at no extra cost to the Government. The contractor personnel performing the tasks specified here-in shall possess the following qualifications, as a minimum, listed below.

The Contractor is authorized to hire local national (LN) employees. The LN shall need to complete additional documentation for the screening process as dictated by the U.S. Government. Candidate shall possess the same experience as technician per paragraph 1.10.4.3 below. A technical degree is beneficial, but not required.

1.10.4.1 Contract Manager and Alternate Contract Manager at a minimum shall possess the qualifications in paragraph 1.10a.

1.10.4.2 Technical Lead at a minimum shall possess the qualifications in paragraph 1.10b.

1.10.4.3 Technician: The technician shall possess at least 5 years of experience and proficiency in operating, maintaining, installing, programming, troubleshooting, and repairing the various types of equipment covered under this contract 5.1.2. An Associate’s degree in Computer Science and/or Information Technology may be substituted for only 2 years of experience. An associated degree from an accredited Technological Institution will be considered in a like manner. A Bachelor of Science degree in Computer Science and/or Information Technology may be substituted for only 3 years of experience.

1.10.4.4 Technical Training: The Contractor shall ensure that field service technicians possess, or will obtain specialized training on servicing Motorola LMR equipment prior to the execution of the contract. The Contractor shall ensure employed technicians continuously receive proper technical information and training on all LMR equipment covered in this PWS at no additional cost to the Government.

Technicians should also be able to support redundant and diverse power systems such as solar/wind. As many of the repeater locations are in isolated mountainous areas, the technicians must be able to operate in adverse and potentially dangerous conditions. The technicians shall also be able to climb towers with the proper equipment to do so in a safe manner.

1.10.4.5 Medical Requirements: All contractor personnel under this contract shall be physically and mentally able to perform their assigned duties. They shall be in good physical and mental health and free of any physical and mental disabilities that would prevent them from performing their duties. They shall possess vision correctable to 20/30, shall be free of color blindness, and shall be capable of hearing normal conversations at five meters with either ear and without a hearing aid. Contractor employees working under this contract shall submit an initial, and thereafter annually, medical physical examination administered by a medical doctor certified by one of the 50 states of the U.S.A. or its territories, or an internationally certified medical doctor of a NATO member country. The Contractor shall provide the results to the COR within 30 days of contract start date IOT verify that the employee is fit for employment as defined.

1.10.4.6 Language Requirement: All personnel shall be capable of reading, writing, speaking, and understanding English to the extent required to perform the required duties under the government contract. The Contractor shall ensure that LN employees possess a Language Proficiency of Level II which states:

Language Proficiency Level II:

Speaking: Able to satisfy most work requirements with language usage that is acceptable and effective. Able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics.

Reading: Able to read and write within a normal range of speed and with almost complete comprehension a variety of material on unfamiliar subjects. Can comprehend a variety of forms pertinent to professional needs. Rarely misinterprets texts.

1.10.4.7 Medical Exam: The Contractor shall present an original completed medical certificate to the COR for each contract employee, certifying their physical well-being prior to the employee beginning work under this contract. The certificate shall be signed by a licensed medical doctor and shall not be more than 3 months old.

1.10.4.8 Alcohol and Drugs: The Contractor shall adhere to the current General Order #1. General Order #1 applies to all U.S. military, NATO military, DoD/DA civilians and contractors on CBS. General Order #1 prohibits the “introduction, possession, use, sale, transfer, manufacture, or consumption of any alcoholic beverage or controlled substance.” Contractors shall be subject to administrative actions as appropriate, to include a recommendation for termination.

1.10.4.9 Drug Testing: As a condition of employment, the prospective employee shall be administered and pass a drug test. This pre-employment screening for the use of illegal drugs shall be administered by a licensed 3rd party provider and will not be at the expense of the Government. Thereafter the Contractor is responsible for drug testing procedures and all costs associated with testing. The Contractor shall conduct random drug testing, twice annually. At a minimum, testing will determine if cannabis and cocaine are present in the employee's system. The test may include a third drug of choice, i.e., amphetamines, barbiturates, LSD, opiates, or other illicit chemicals.

1.10.4.10 All medical examinations and diagnostic tests shall be performed at the Contractor’s expense.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance 10 DAYS after contract award. Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor personnel changes.

DELIVERABLE #4: ID CARD ROSTER

1.13 Contractor Travel: (All travel (including travel pay, per diem, and associated expenses) required in the performance of this contract shall be at the contractor’s expense. The KFOR AOR is defined by the boundaries in the Balkans Theater, which encompasses Kosovo, North Macedonia, Albania, and Bosina and Herzegovina. Given current mission requirements, less than 5% of all travel is anticipated to occur outside of Kosovo.

1.14 Other Direct Costs (ODCs): RESERVED

1.15 Data Rights: RESERVED

1.16 Non-Disclosure Requirements: RESERVED

1.18 Non-Disclosure Statements: RESERVED

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the fifteen (15) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

Within five (5) days of Contract award, the Contractor shall negotiate, in good faith, a plan with the Government and the incumbent to determine the nature and extent of phase-in services required. A PI Plan shall be developed and implemented by the Contractor through the COR working in conjunction with the Incumbent Contractor. Refer to Technical Exhibit 2 for deliverable guidance. The Government will make required facilities and equipment accessible to the Contractor during the phase-in period. The Contractor's management personnel may be permitted to observe any on-going operations as coordinated through the COR and approved by the KO. Observation activities must not adversely impact the incumbent. During the phase-in period, the contractor as a minimum shall:

(1) Establish a Contractor's Project Management Office to coordinate phase-in tasks and be the point of contact for the Government during the phase-in;

(2) Recruit and hire necessary personnel;

(3) Obtain all required certification and clearances (Local National background check);

(4) Provide requested Installation Access Control System information;

(5) Obtain all required passwords and logins in coordination with the COR;

(6) Attend post-award meetings, as required;

(7) Provide names, addresses and phone numbers for all Contractor personnel working under this contract to the KO and the COR at least five calendar days prior to start of the base period of performance.

DELIVERABLE #5: PHASE-IN PLAN

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention: Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. The Government will ensure that Government-provided facilities comply with USAREUR-AF health and safety standards and will correct health and safety hazards as required.

1.21.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (DELIVERABLE #6: ACCIDENT PREVENTION PLAN). Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1).

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work.

(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen (15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase.

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt.

(ii) Long trousers.

(iii) Steel-toed safety boots.

(iv) Hard hat.

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes. In particular, within the requirements of the German Safety and Health Protection Regulation for Construction Sites, Baustellenverordnung (BaustellV) (current version in effect), the Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with host nation laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:

(a) Conditions of construction and operational activities to be considered include but are not limited to:

(i) For all construction activities meeting the following criteria: the work is scheduled to last longer than 30 working days and more than 20 workers are occupied simultaneously, or the volume of work is scheduled to exceed 500 person days, or the work presents particular tasks, e.g. excavations deeper than 5 meters, falls from a height of greater than 7 meters, exposures to hazardous chemical or biological substances, work at less than 5 meters from high voltage lines, underground earth works or tunnels, danger of drowning, diving, use of compressed air, work with ionizing radiation, explosives, or work involving assembly or dismantling of heavy prefabricated components (10 tons or greater).

(b) If the Contractor determines that the BaustellV, dated 10 June 1998, applies, the Contractor shall prepare a Safety and Health Protection Plan (SIGE) as required under that regulation. The SIGE shall be submitted two weeks prior to mobilization. In addition, the Contractor shall appoint a qualified Safety Coordinator who will ensure that safety measures are implemented during construction. The Safety Coordinator must meet minimum training and experience requirements required under Host Nation laws.

(c) The SIGE will be written in a comprehensive form and explained in language the workers understand and shall contain the following minimum information:

(i) Maintenance of tools and equipment.

(ii) Provisions for the storage and disposal of materials and waste, particular hazardous materials and substances.

(iii) Modifying performance periods for such work, taking into consideration the site conditions.

(iv) Organizing cooperation between different employers and Contractors without employees.

(v) Interaction between work at the site and other operational activities in the area, on which or near which the first identified work will be performed, and taking into consideration the instructions and advice of the coordinator as well as safety and health plans.

1.21.1.2 The Contractor shall complete and provide safety notifications required by host nation authorities and will provide documented proof to the Contracting Officer via the COR, no later than 3 days that such notifications were made.

1.21.1.3 Reservered

1.22 Environmental Compliance: Reserved

1.22.1 Environmental Compliance Plan and Program: Reserved

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within fifteen (15) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or ten (10 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion (DELIVERABLE #7: AT LEVEL I TRAINING) for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within five (5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training (DELIVERABLE #7: AT LEVEL I TRAINING) every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the…