Storefront Telecommunication Services Questions and Answers.pdf

Solicitation#: W912R1-21-Q-0017 Recruiting & Retention Storefront Telecommunication Service

Questions and Answers

QUESTIONS

ANSWERS

1. For the 200mb Internet. Do you only require connection to a DEMARC? Or, is additional wiring throughout the facility required?

The wiring through the DEMARC will be sufficient.

2. Is “guest wireless” and access point somewhere on premises? Is there existing wiring from DEMARC to this spot where the AP is located?

No, there will need to be a wireless access point provided; to include sufficient wiring.

3. For analog devices we connect service via our router providing the required Internet through to connect to our VoIP switch. The router connects to our ATA (analog telephone adapter) which is then wired to the existing 66 block. The cross over provides dial tone to the existing analog devices, including FAX. Is this acceptable?

Yes.

4. Do you require the analog phone device?

Yes, analog phone device is required

5. On the Price Template there is a column “Hrs”. What does that mean?

Hrs is an abbreviation for hours. It is the amount of time/level of effort you are proposing it will take to complete a certain task (i.e. telecommunication install). It is one of the methods the Government will use determine the fair and reasonableness.

6. Please also clarify the type of phone requested:

5.1.5 of the PWS states a cordless type instrument (similar to 4 line Vtech model)

1.10 > 0001 of the RFQ indicates a hands free cordless headset.

1.11 of the RFQ states a Desktop phone with hands free device

A standard VIOP phone system wired system will meet the need with the following requirement:

Voicemail, call queuing, mobile forwarding, and the ability to connect (through provided adapter) a hands free ear piece-microphone device.

7. The requirement states12 lines, 10 for the phone system, 1 fax, 1 backup.

Yes, 12 lines total (10 phone lines, 1 fax, 1 backup).

Solicitation#: W912R1-21-Q-0017 Recruiting & Retention Storefront Telecommunication Service

Questions and Answers

Do you need 10 phone lines or 4 lines that 10 phones can use? What is your end goal?

8. We can also provide, and alternate, a solution that we are currently delivering to the USAF Recruiting Service, the USMC Recruiting Divisions, and several other DoD entities. Our solution is capable of delivering all of the stated requirements without the need to purchase a phone system.

Your response should be in accordance with (IAW) what is stipulated in the RFQ.