Updated Q and A.pdf

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Attached to
ISO 9001-2015 REGISTRATION/AUDIT SERVICES
Solicitation number
W912QR24Q0078
Issued by

About this file

This document appears to be a set of Questions and Answers related to a federal contract opportunity for ISO 9001:2015 certification and audit services for the U.S. Army Corps of Engineers (USACE) Great Lakes and Ohio River Division (LRD) region.

The key details include:

  • The contract requires the contractor to provide personnel, equipment, and services to perform ISO 9001 certification and registration/audit services for the LRD region.
  • There are questions and answers regarding the audit sampling plan, number of sites, shift operations, open nonconformities, and quality system documentation.
  • The solicitation states there are currently 27 permanent sites where the work is controlled, down from 214 temporary construction sites previously.
  • The solicitation number is W912QR24Q0078 and the federal agency is the Department of the Army Corps of Engineers Engineering District Louisville.

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Other files

File Type Posted
Q and A.pdf PDF
W912QR24Q0078 Amendment 2.pdf PDF
W912QR24Q0078 Amendment 1.pdf PDF
W912QR24Q0078 (1).pdf PDF

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Q&A

1. LRD is reques ng a mul -site sampling plan be u lized. Please clarify if this Plan should be based on the Division (which would mean that some Districts are NOT audited each year) OR if the sampling plan based upon the Division SHOULD include each District being audited each year. The plan should be based on the Division (which would mean that some Districts are NOT audited each year)

2. How many nonconconformances have been issued by the current Cer fica on Body during the previous 3 years? 52 [majority of the nonconformi es were duplicates – (same issue that was wri en at mul ple districts instead of one nonconformity that captured the nonconformity since we only have one quality management system)]

3. How many MAJOR nonconformances have been issued by the current Cer fica on Body during the previous 3 years? 4 (all 4 majors was directed to how the District Management Review was missing components)

4. Does Management Review occur at the District level or the Division level? Management Review occur at the Division level

5. In Solicita on Amendment 1 it iden fies the bid requirement to be presented as per table below with Item 0001 to be Surveillance and Recer fica on Audit. The service should be for a 2025 delivery of service

- Is LINE ITEM 0001 for 2024 delivery or 2025 delivery of services?

6. From review if ISO 9001 Cer fica on on page 18 of Solicita on, it states issue date of 03/12/2024; The recer fica on audits were conducted January 9 – February 6, 2024

- When was the recertification audit conducted so the ISO Certification Body could release a new certificate on 3/12/2024. Please provide exact dates of the last ISO certification Body recertification audit. This will determine if line 0001 on the solicitation should be a recertification audit of a surveillance audit which a ects the pricing estimate for base year and each option year.

1. Provide the multisite audit sampling plan used by the current ISO Certification Body over the last 4 years. It is critical to have the multi site sampling plan for the proposal. Solicitation states: “The number of surveillance audits conducted annually for the LRD Division and all the seven districts, and their field sites have varied based on a sampling plan over the last 4 years.” We used to have 214 sites and in June of 2023, scope was reduced to only the construction area offices (location where the processes were controlled), 27 sites and thereby reducing the sampling plan. Prospective bidders are encouraged to develop the sampling plan based on ISO multi-site standards.

2. What sites have ALWAYS been audited annually by the current ISO Certification Body?

Cincinnati headquarters (Location where the Management Review is conducted)

3. What does the following “reduced quality scope statement” statement mean in the solicitation: “ There are currently 27 sites in the Lakes River Division that complete work under the “reduced quality scope statement”. Prior to June 2023 we had 214 (temporary construc on sites) sites now we have 27 (Permanent Site where the work is controlled).

4. Are there multiple shifts at each site locations No

a. What sites have multiple shifts ? none

b. How many shifts by site? 1

c. How many employees by shift? as listed in the solicitation.

5. Are there any open MAJOR nonconformities currently? No

6. Provide the last Certification Body Audit Report for each site audited. Sensitive Information, another contractor’s report. Please reference the certificate.

7. Provide High level quality system Organization Chart. (see below)

8. Are any processes outsourced in the quality system? If so, which ones? No

9. Are there any changes required to the scope statements for each district as listed on the current ISO Certification? Not at this time

1. As per the screenshot below under "Special Qualifications", can this requirement be waived for the prime contractor and having a qualified subcontractor fill this role?

From an accredita on perspec ve - as long the individual that signs the cer fica on and conducts the audits are an accredited body it does not ma er about the “prime contractor”.

Buffalo District

Military Integration Division

DIVISION TEAM

Regional Programs Directorate Senior Executive Service

Deputy Commander Colonel

Regional Business Directorate Senior Executive Service

Engineering and Construction

Division

Resource Management

Division

Business Management

Division

Water Management

Division

Civil Works Integration Division

Operations Division

Planning Division

Real Estate Division

Program Deliver and Analytics

Division

Pittsburgh DistrictNashville DistrictLouisville DistrictDetroit DistrictChicago District

Dam Safety Modification Mandatory Center of Expertise

**Planning Center of Expertise for Inland Navigation and Risk Informed Economics Division **Chief of Planning Division is over PCXIN-RED

Huntington District

Civil Works Mission Only Civil Works / Military Missions O-6 District Command

Great Lakes and Ohio River Division Commander Major General

Regional Contracting

Small Business

Safety

Readiness & Contingency Ops.

Public Affairs

Executive Office National Functions

Office of Counsel

CIO / G6

Human Resources Directorate

CPAC

SHARP

Internal Review

Logistics

Military HR

EEO

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Division Team

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