W912QR22Q0052.pdf
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- W912QR22Q0052
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SEE ADDENDUM
(No Collect Calls)
W912QR22Q0052 28-Apr-2022
b. TELEPHONE NUMBER
502.315.6197
8. OFFER DUE DATE/LOCAL TIME
10:00 AM 06 May 2022
5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
(SIGNATURE OF CONTRACTING OFFICER)
ADDENDA ARE
26. TOTAL AWARD AMOUNT (For Gov t. Use Only )
23.
CODE 10. THIS ACQUISITION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.
W912QR9. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
ADAM WANTLAND
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRINT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.
25. ACCOUNTING AND APPROPRIATION DATA
1. REQUISITION NUMBER
20.
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
. YOUR OFFER ON SOLICITATION
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
% FOR:SET ASIDE:UNRESTRICTED OR X
SMALL BUSINESSX
17a.CONTRACTOR/ CODE FACILITY
OFFEROR CODE
U. S. ARMY ENGINEER DISTRICT, LOUISVILLE
600 DR. MARTIN LUTHER KING, JR. PLACE
ROOM 821
LOUISVILLE KY 40202-2239
18a. PAYMENT WILL BE MADE BY CODE
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATING
CODE15. DELIVER TO CODE 16. ADMINISTERED BY
SEE SCHEDULE
12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFPX
502.315.6195 OR 6193FAX:
TEL: 502.315.6172 SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
8(A)
HUBZONE SMALL
BUSINESS
SIZE STANDARD:
$19,500,000
NAICS:
561720
X
OFFER DATED
29. AWARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
EMAIL:
TEL:
31c. DATE SIGNED
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
WOMEN-OWNED SMALL BUSINESS (WOSB)
ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
PAGE 2 OF121
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
W912QR22Q0052
Section SF 1449 - CONTINUATION SHEET
SPECIAL INSTRUCTIONS
This Request for Quote (RFQ) is to award a purchase order for janitorial services to be provided at Military Recruiting Stations throughout Illinois, Michigan, and Kentucky with the included specifications and Wage Determinations. The locations are listed on the Price Breakout Schedule.
This procurement is 100% set-aside for Small Business, NAICS 561720 ($19.5 million).
Method of Payment under this contract will be Electronic Funds Transfer (EFT) to a commercial bank account specified by the Contractor.
Note: The contract award will be based on Lowest Price.
One award will be made from this RFQ.
Quotes are due on 6 May 2022 at 10:00 AM Eastern Time.
Email submissions will be accepted.
Please submit quotes to adam.m.wantland@usace.army.mil via email. Fax submittals will not be accepted.
All contractors must be registered in the System for Award Management (www.SAM.gov) prior to submission of a quote.
All proposed contractors are highly encouraged to review FAR Clause 52.232-33 Payments by Electronic Funds Transfer – System for Award Management, which indicates “All payments by the Government under this contract shall be made by electronic funds transfer (EFT).” Those not currently registered can obtain registration by going to the website http://www.SAM.gov. Refer to www.SAM.gov for information formerly found in CCR, EPLS, ORCA and FedReg.
Please begin the registration process immediately in order to have an active registration prior to the solicitation closing date.
ALERT: You must submit a notarized letter appointing the authorized Entity Administrator before your registration will be activated. This requirement now applies to both new and existing entities. Effective 29 April 2018, the notarized letter process is now mandatory on all CURRENT registrants at SAM who have a requirement to update data on their SAM record. The notarized letter is mandatory and is required before the GSA Federal Service Desk (FSD) will activate the entity's registration.
Effective 29 June 2018, vendors creating or updating their registration can have their registration activated prior to the approval of the required notarized letter. However, the signed copy of the notarized letter must be sent to the GSA Federal Service Desk (FSD) within 30 days of activation or the vendor risks no longer being active in SAM.
Vendors can check whether an account is active by performing a query by their CAGE or Unique EntityIdentifier (known as DUNS). The new registration process may now take several weeks, so vendors are highly encouraged to begin registering as soon as possible to avoid any possible delays in future contract awards. Remember, there is no cost to use SAM. To find out additional information about the changes of the SAM registration process, contractors should visit the Frequently Asked Questions (FAQ) link located at the top of the SAM homepage (www.sam.gov).
PLEASE NOTE: SAM is completely free of charge for both registrants and users.
NOTE: Page numbering in this document may not be accurate.
PRICE BREAKOUT SCHEDULE
NOTE: THE PRICING FOR THE JANITORIAL SITES BELOW WILL BE FOR THE BASE AND ONE
OPTION YEAR.
QUOTES WILL NOT BE ACCEPTED FOR QUANTITIES LESS THAN SPECIFIED.
Base Period – 1 May 2022 (or award date) thru 31 May 2022 Item Description Monthly Cost X 1 = Annual Cost 0001 4111 N. Dixie Hwy; Elizabethtown, KY 4,228 sq ft
Exclusive Restrooms: 2 ________________ X 1 = ____________
0002 7131 S. Jeffrey Ave, Ste A01; Chicago, IL 4,000 sq ft Exclusive Restrooms: 2 ________________ X 1 = ____________
0003 1795 E. Sherman Blvd; Muskegon, MI 6,400 sq ft Exclusive Restrooms: 2 ________________ X 1 = ____________
0004 4077-4079 N. Perryville Rd; Loves Park, IL 1,849 sq ft
Exclusive Restrooms: 2 ________________ X 1 = ____________
0005 317 N. Lincoln Rd, Ste 1; Escanaba, MI 2,018 sq ft
Exclusive Restrooms: 1 ________________ X 1 = ____________
0006 1070-1074 S. Stephenson Ave, Bays 14 & 15, Iron Mountain, MI 2,916 sq ft
0007 337 W. Townline Rd; Mundelein, IL 1,00 sq ft
Exclusive Restrooms: ________________ X 1 = ____________
0008 6170 W. Grand Ave, Ste 121; Gurnee, IL 1,659 sq ft
Option Period 1 - 1 June 2022 thru 31 May 2023
Item Description Monthly Cost X 12 = Annual Cost 0001 4111 N. Dixie Hwy; Elizabethtown, KY 4,228 sq ft
Exclusive Restrooms: 2 ________________ X 12 = ____________
0002 7131 S. Jeffrey Ave, Ste A01; Chicago, IL 4,000 sq ft Exclusive Restrooms: 2 ________________ X 12 = ____________
0003 1795 E. Sherman Blvd; Muskegon, MI 6,400 sq ft
Exclusive Restrooms: 2 ________________ X 12 = ____________
0004 4077-4079 N. Perryville Rd; Loves Park, IL 1,849 sq ft
0005 317 N. Lincoln Rd, Ste 1; Escanaba, MI 2,018 sq ft
Exclusive Restrooms: 1 ________________ X 12 = ____________
0006 1070-1074 S. Stephenson Ave, Bays 14 & 15, Iron Mountain, MI 2,916 sq ft
0007 337 W. Townline Rd; Mundelein, IL 1,00 sq ft
Exclusive Restrooms: ________________ X 12 = ____________
0008 6170 W. Grand Ave, Ste 121; Gurnee, IL 1,659 sq ft
Specification Guide for Janitorial Services
General
A. The specifications outline herein are to be provided for various recruiting stations throughout Illinois, Kentucky, and Michigan. Janitorial cleaning services shall be provided on a three day per week schedule unless it conflicts with standard services provided by the Lessor to other tenants, or as circumstances may warrant for more cleaning days.
All janitorial cleaning shall be performed between the hours of 8:00 a.m. and 4:00 p.m. local time, Monday through Friday, or by appointment scheduled in advance, with each recruiting service. The Contractor shall notify the designated Military Service Representative(s) (MSR) of any deviation to the previously agreed upon appointment and schedule an alternate appointment for cleaning. No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.
B. The MSR shall unlock doors for the Contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment.
It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show by the Contractor shall be reported immediately via the military chain of command to the Real Estate Point of Contact (POC) and must be recorded on the janitorial checklist. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC. No cleaning shall be accomplished on Federal Holidays. If a Federal Holiday occurs on one of the regularly scheduled cleaning days, the Contractor shall perform the cleaning on the next scheduled cleaning day.
The Contractor shall ensure that cleaning services occur at least twice per week.
The eleven Federal Holidays are as follows: New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.
Please note that most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a nonworkday -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday).
C. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time. The Contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled carpet cleaning, the MSR should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning. A MSR must be physically present during carpet cleaning.
D. The Janitorial Service Checklist (see enclosed) shall be posted in each Service space and common areas. The checklist shall be completed by the janitorial Contractor and signed at the completion of each week’s cleaning. The MSR will also sign signifying that the specified work has been completed in a satisfactory manner. This checklist shall be used by the Contractor. Do not sign off in advance of anticipated completed work.
E. The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally-friendly products for all maintenance and cleaning. Use of recycled materials is highly encouraged.
F. The following table of services should be used as a guide and bid form in obtaining janitorial services for recruiting facilities in compliance with above guidance:
SCHEDULE OF JANITORIAL SERVICES
SERVICE ITEM DESCRIPTION STANDARD
Trash Removal (3x weekly) Empty all trash/waste baskets from all offices, common areas and restrooms an remove all trash from the facility. Contractor will provide dumpster, if necessary. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets Provide and replace each visit 100% recycled trash can liners.
Vacuuming (3x weekly) Vacuum all carpets, rugs/mats, and hard surfaced floors, upholstered furniture, window sills, restroom facilities, entryways, common area, and storage closets to remove all dust, cob webs and visible particles, including edges of carpets and baseboards, and spot clean stains as needed with chemical cleaner. Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a High-efficiency particulate arrestance (HEPA) filter vacuum).
Hard Surface Cleaning (3x weekly) Damp mop all ceramic, tile, or vinyl tiles areas with an appropriate chemical cleaner. All non-carpeted floors shall be cleaned and maintained in accordance with the Performance Work Statement. All common areas must be cleaned to the same standards.
Restrooms (3x weekly) Disinfect all restroom fixtures with environmentally-friendly antibacterial chemical disinfectant cleaner and disinfect all floors, toilets and sinks so no encrustation or water rings are present. Furnish restroom supplies as required. Clean with earth-friendly antibacterial disinfectant all surfaces, floors and fixtures, replace paper products with 100% recycled toilet paper and paper towels; and environmentally-friendly soap, etc., as needed.
Miscellaneous Cleaning (3x weekly) Includes removal of fingerprints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that are highly noticeable including furniture or doors.
Drinking fountain – clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. The drinking fountain shall be free from stains, spots, smudges, scale and obvious soil. Use cloth with cleaner to remove smears, fingerprints, smudges, etc.
Clean with antibacterial, environmentally-friendly disinfectant all hard surfaces and fixtures.
Dusting (Once per Month) Dust all surfaces, including; chairs, desks, cabinets, furniture, window sills, blinds, to include mini-blinds, base-boards, woodwork, Heating, Ventilation, and Air Conditional (HVAC) vents, light fixture lens, or any surface where dust may collect and is visible to the eye. Dusting with a damp/chemical treated cloth is required.
Clean Glass Surfaces (Once per Month) All interior and exterior window surfaces (weather permitting 38 degrees and above) must be cleaned inside and out with an appropriate cleaner leaving no streaks, working around window clings that may be present. Clean all windows with appropriate cleaner that is streak-free as weather permits, including wiping off sills, inside and outside, being careful not to damage blinds, Light Emitting Diode (LED) lights, and safety window films which may be present.
Note: Exterior windows & glass doors without window clings can be cleaned with an appropriate chemical cleaner that is wet, non-abrasive, without strong solvents or alcohol, and has a pH value between 3.0 and 11.0; a cloth or sponge can be used. Do not use pressure washing. Interior side of exterior windows with fragment retention film and exterior windows and glass doors with perforated window wrap should not use anything other than water/soap (baby shampoo is recommended for cleaning windows with fragmentation film).
Wash Trash Receptacles (Once per Month) Dirty trash containers shall be washed inside and out and shall be odor free. Use soap and water or acceptable chemical cleaner to remove any buildup and smell.
De-scale Toilet Bowls and Urinals (Once per Month) Toilet bowls and urinals shall be de-scaled in order to remove any accumulated hard deposits. After de-scaling, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, mineral deposits and rust stains.
Provide and Maintain Walk-off Mats (Once per month) Provide walk-off mats for main entrances and exits. Clean or replace existing mats monthly.
Walk-off mats shall be provided for main entrances and exits, and shall be maintained to ensure maximum effectiveness and professional appearance.
Clean HVAC Intakes (Once per Quarter) Clean HVAC return, diffuser and grilles. Contractor shall ensure removal of al dust, dirt and other buildup.
Carpet Cleaning Twice per year; (April & October) or as scheduled in advance.
Must be performed after normal working hours based on local time. Only the high-performance hot water extraction systems commonly called “Steam Cleaning” be used. High traffic areas and troublesome spots should be pre-treated. The process consists of spraying a chemical cleaning solution with water into the pile and using a powerful vacuum, recovering the solution and soil into a holding tank. Should only be done by a truck-mounted unit outside the facility with only the hose and wand brought inside. No “Rug Doctor” machines or this type of machine is acceptable for use.
Caution: Water/Steam temperatures should never exceed 120°F. Do not allow foot traffic on the carpet until it is dry. Place fans on wet areas during cleaning and allow carpets to dry as long as possible. Complete procedure with a thorough pile lifting. Professional carpet cleaners who use hot-water extraction and are rated and certified by the Institute of Inspection Cleaning and Restoration Certification (IRCRC) with the “Master Cleaner” certification/designation shall be used.
Spot cleaner should be applied prior to general cleaning.
Clean Light Fixtures (Once per year in October) Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed.
After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease and other foreign matter.
Contractor shall clean light fixtures in conjunction with an already scheduled cleaning appointment.
Special Cleaning (As needed) Cleaning services include any work identified in paragraph 12 of Performance Work Statement.
The Contractor shall respond within a half day, if at all practicable. The Contractor shall perform Special Cleaning for instances such as leftover remodel debris, excess soiling of office, or other occurrences requiring corrective action to restore an area to its normal state of cleanliness and appearance.
Re-lamping (As needed) Replace all burned out and blinking light bulbs, fluorescent tubes, as needed and required. Some offices may have special lighting (i.e. track lighting or spot lights). Use of energy efficient Compact Fluorescent Lamps and Tubes (F28T8 GE Ultra-max lamps or equivalent) or Light Emitting Diode (LED) Lamps and Tubes (LED T8 lamps that are ballast compatible or equivalent) will be used.
Bulbs shall match wattage and color of other bulbs in the office (so that all bulbs are uniform color temperature of cool white). Replace as required.
Contractor MUST ensure that LED tubes and lamps used are compatible with the existing ballast hardware.
In the event of a no-show by the cleaning Contractor, the normal cleaning daily items may be deducted from any amounts due and owing under this contract.
JANITORIAL SERVICES
Performance Work Statement (PWS) (Government's minimum acceptable standards for janitorial services)
SCOPE OF WORK: The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S. Army Corps of Engineers leased space. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.
1. QUALITY CONTROL: The Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 calendar days after contract award. The Contractor will maintain the QCP throughout the contract performance; at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review.
The QCP shall include, as a minimum, the following:
1.1 An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it will be accessible to recruiters on site (such as on the back of the janitorial closet door). It shall specify areas to be cleaned and inspected on a ‘per cleaning’ basis and satisfaction of compliance by recruiters on site.
1.2 The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.
1.3 A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.
1.4 Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.
2. PERFORMANCE EVALUATION MEETINGS: The Contractor shall meet with the MSR as often as determined necessary by the Real Estate POC or its designated representative. A mutual effort will be made to resolve any and all problems identified.
3. CERTIFICATION OF SERVICES: Once a month (the first working day) the Contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, an inspection form. The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed that day.
Additionally, space shall be provided for the Contractor’s supervisor to make periodic general comments concerning services performed and a space for each MSR on site and the Contractor’s supervisor to sign acceptance of the job performed that month. The Janitorial Services Checklist is enclosed. These forms shall be retained by the Contractor and a copy provided to the Real Estate POC. The forms shall be received by the Real Estate POC within 5 working days from the end of the month for which services are being provided.
4. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the MSR on site and the Contractor doing the cleaning on site. When the Contractor’s performance is considered to be unsatisfactory, a report shall be completed via email or in the remarks section of the Janitorial Services Checklist and sent to the USACE POC via the MSR chain of command. The USACE POC will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The staff shall have the ability to read, write, speak and understand the English language. All Contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.
5. PERFORMANCE STANDARD: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or it’s equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC.
6. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT FACILITIES: All Contractors, subcontractors, or personnel working at or in any Federally-Controlled facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition, the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place and be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.
7. BACKGROUND INVESTIGATIONS: All contractors, subcontractors, or personnel working at or in any Federally-controlled facility shall have a background check investigation and an identification card. The cost of criminal history checks will be the responsibility of the contractor for all contract employees and sub-contract employees. Requests for criminal history checks shall be accomplished prior to work being accomplished.
7.1 Local Background Checks. Most, if not all police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.
7.2 Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.
7.3 Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee.
This program is currently available to employers in several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1- 888-464-4210.
8. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below.
Additional definitions are in FAR 52.212-4(e) or common sense considerations and industry standards.
8.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.
8.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.
8.3 Contractor. The term “Contractor”, as used herein, refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.
8.4 Real Estate POC. The term Real Estate POC refers to a designated USACE employee appointed to manage real estate matters to include contracts involving this PWS.
8.5 Military Service Representative (MSR). The MSR is any person, military or government civilian, who is assigned to a leased-property recruiting office. The MSR represents the military service of the office being serviced and monitors the work being performed.
8.6 Contracting Officer Representative (COR). The COR is an appointed USACE employee who represents the Contracting Officer. The COR evaluates the work performed by the Contractor IAW the Quality Assurance Surveillance Plan (QASP).
8.7 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.
8.8 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved antibacterial environmentally friendly chemical agent to destroy microorganisms. Contractor shall defer to Center for Disease Control (CDC) guidelines on proper facility disinfecting. Alcohol solutions with at least 70% alcohol and most EPA-Registered household disinfectants or Clorox disinfecting wipes are allowed.
8.9 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.
8.10 Frequency of Service.
8.10.1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of April.
8.10.2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.
8.10.3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.
8.10.4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the first week of the month.
8.10.5 Three times Weekly (3X - Week). Services performed 3 times per week, specifically the days of Monday, Wednesday and Friday.
8.10.6 Two times Weekly (2X - Week). Services performed 2 times per week, normally performed on the days of Tuesday and Thursday or Monday and Wednesday.
8.11 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.
8.12 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.
8.13 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 4:00 p.m. local time Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Real Estate POC. Later times and days may be permitted for carpet cleaning. No keys or PIN numbers to Government leased facilities are to be provided to Contractors under any circumstances.
8.14 Regular Working Days. A “Working Day” is a day that adheres to the times of the “Working Hours” outline above. The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 4:00 p.m. local time Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Real Estate POC. Later times and days may be permitted for carpet cleaning.
8.15 Re-lamping. A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking (fluorescent tubes or LED), and compact fluorescent lamps (fluorescent or LED) as may be required for proper operation of lights and exit signs.
The tubes and compact lamps (fluorescent or LED) replaced shall be of the same type, wattage and voltage as those removed and shall be a uniform color temperature (cool white) as the other lights in the office. Re-lamping shall also include any specialty lighting, such as track lighting or accent lighting. Contractor MUST ensure that LED tubes and lamps used are compatible with the existing ballast hardware.
8.16 Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.
8.17 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.
9. GOVERNMENT FURNISHED PROPERTY AND SERVICES:
9.1 Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.
9.2 Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor.
9.3 Availability of Utilities. The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, and sewage service. Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.
10. CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all equipment, tools, materials, supplies, services, and transportation to perform the requirements of this contract. Contractor will provide office space and operational facilities as needed.
11. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.
11.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.
11.2 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that weekly services will be performed and when less than weekly services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified.
The initial work schedule shall be submitted to the Real Estate POC and MSR on site for approval within 15 calendar days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Real Estate POC and MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements.
11.3 Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in Section 8, "DEFINITIONS". In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after normal working hours (e.g. professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.
11.4 Special Cleaning. Upon notification by the Contracting Officer Representative, the Contractor shall respond or complete prior to the next scheduled working day, if at all practical. The Contractor shall perform Special Cleaning for instances such as leftover remodel debris, excess soiling of office, or other occurrences requiring corrective action to restore an area to its normal state of cleanliness and appearance. Special cleaning will be 100% inspected and shall be compensated upon completion in accordance with requested item and submitted on a separate invoice.
11.5 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.
11.6 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended.
Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.
11.7 If work is not performed by the Contractor personally, then a bona fide supervisor with full authority to represent the Contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist. The supervisor or equivalent representative must be someone other than the person performing the work.
11.8 Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The Real Estate POC may require the Contractor to discontinue using any employee or subcontractor, determined by the Real Estate POC/MSR on site, to be unsatisfactory.
11.9 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the performance of janitorial services at the above address, via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.sam.gov.
Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2022. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/
12. JANITORIAL SERVICES REQUIREMENTS: The Contractor shall provide basic janitorial services described herein. A description of the areas to receive janitorial services is included in each contract.
12.1 Basic Services. Basic services shall be performed in the frequencies shown in the PWS and the Schedule of Services, and shall consist of the services listed for the specified spaces. Locations for the Janitorial Services will be located within Illinois, Kentucky, and Michigan in accordance with the Specification.. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:
12.1.1 Space Cleaning. Space cleaning shall consist of the following services three times per week.
12.1.1.1 Floor Maintenance. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor shall provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor shall move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position.
12.1.1.2 Vacuuming. The Contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust and soil. The Contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner. Upholstered furniture shall be free of dust, dirt, lint, other stains and discoloration and shall be kept free of all visible lint, litter, soil and embedded grit.
12.1.1.3 Trash Removal. All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, shall be emptied and returned to their initial location with Contractor provided 100% recycled liners. Any obviously soiled or torn trash receptacle liners in such receptacles shall be replaced.
Boxes, cans, and paper placed near a trash receptacle that is marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag shall be removed prior to new liner replacement.
Trash shall be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers shall also be removed by the Contractor. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be removed from facility. Contractor will provide dumpster, if necessary. Unless otherwise indicated, trash shall be emptied from all wastebaskets.
12.1.1.4 Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale and other obvious soil.
12.1.1.5 Spot Cleaning Windows. The Contractor shall spot clean the entrance door (s) glass and all interior glass in order to remove fingerprints, smudges or other debris. Windows should look consistently clean (i.e. should not have a clean spot with the rest of the glass remaining dirty).
12.1.2 Restroom Services. Restroom services shall consist of the following three (3) times per week. The Contractor shall maintain each facility to the standards established in this contract. This may require Contractor services at more frequent intervals, such as supplying the stock to the latrines to ensure adequate supplies are available.
12.1.2.1 Cleaning of Restrooms. All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. The Contractor shall maintain each facility to the standards established in this contract.
This may require Contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot-free and disinfected. (Floors may require waxing or sealing monthly between damp mopping).
12.1.2.2 Clean and Disinfect. Completely damp clean and disinfect all surfaces of mop sinks, wash bowls, toilet bowls and seats, urinals, lavatories, dispensers, plumbing fixtures, partitions, door, walls, polished exposed piping, mirrors, and other such surfaces, using environmentally-friendly germicidal detergent. If a facility has showers, ensure that the showers and shower mats are appropriately damp cleaned and disinfected. Disinfect all surfaces of partitions, stalls, stall doors, entry doors (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. After cleaning, receptacles will be left free of deposits, dirt, smudges and streaks, soap film, dust, soils, graffiti, scum, and odors. All bright metal finishes such as faucets; pipes, fittings and hardware shall be kept in a bright and clean condition.
12.1.2.3 Sweep and Mop Floor. After sweeping and mopping, the entire surface shall be free from litter, dust, and foreign debris, including grout. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirls, marks, detergent residue, or any evidence of soil, stain, film, or standing water. Easily moveable items shall be tilted or moved aside to sweep and damp mop underneath.
12.1.2.4 Trash Removal. Refer to paragraph 12.1.1.3.
12.1.2.5 Servicing/Re-supplying Restrooms. Servicing restrooms shall include inspecting, replenishing and cleaning supply dispensers. Contractor shall ensure restrooms are stocked so that supplies {Strongly recommended to use 100% recycled paper hand towels, 100% recycled toilet tissue, and environmentally friendly soap (hand, liquid or foam)} and soap deodorants for the urinals and toilet bowls do not run out and that dispensers are in working order.
Each restroom shall be stocked during each cleaning, or more frequently if needed. Supplies shall be stored in designated areas or off-site at Contractor’s facility. No overstocking shall be allowed. If supplies run out prior to the next service date, the Contractor shall replenish within one day of notification or next scheduled cleaning appointment time at no additional cost to the Government. Factory rejected paper products shall not be used.
12.1.3 Periodic Cleaning.
12.1.3.1 Clean/Shampoo Carpets. A professional carpet-cleaning Contractor shall accomplish all cleaning/shampoo by “steam cleaning or hot water” deep dirt extraction methods twice per year, specifically in the months of April and October. Apply a heavy-duty spot remover in heavily soiled areas. Apply required amount of cleaning solution with the extractor machine, extract, and allow carpet to dry before use and use drying fans as needed for drying.
After shampooing, the carpeted area will be uniform in appearance and be free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.
Chairs, trash receptacles, and easily movable items shall be moved to clean carpets underneath, and returned to their original location. No heavy desks, file cabinets or other large furniture will be moved for carpet cleaning.
12.1.3.2 Spot Clean Carpets. The Contractor shall spot clean/shampoo carpets that are stained over an area of 2 square feet (sq. ft.) or less. Spot cleaning shall be accomplished with vacuuming service (per para 12.1.1.2) as needed, or as directed by the Real Estate POC.
12.1.3.3 Dusting. Damp dusting shall be performed once per month, during the first week of each month, and includes all horizontal surfaces, such as window sills, window blinds, hand rails, wood strips, door frames, exposed piping, light fixtures, covers and diffusers, ceiling and walls within six (6) feet from the top of the finished floor.
Surfaces shall be free of lint, dust, dirt, cobwebs, marks, finger prints, smudges, and other accumulated soils. Items on furniture tops are to be dusted and replaced; however, items on desktops such as papers are not to be disturbed.
12.1.3.4 High Dusting/Cleaning. High cleaning shall be performed once per year in October and includes cleaning horizontal and vertical surfaces above 6'-0" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings.
Ceilings are to be free of cobwebs and loose dirt.
12.1.3.5 Cleaning Light Fixtures. Globes, reflectors, covers, diffusers, and side panels shall be removed and washed once (1) per year in October. After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.
12.1.3.6 Cleaning Exterior Glass Surfaces. This service shall be performed monthly and includes all exterior glass surfaces, window frames, sills and sashes, from the ground line up.
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