E.)_SPWS-_JH_Kerr_Lake-_North_Bend_6.pdf

SPECIFIC POSITION WORKSTATEMENT (SPWS) -John H Kerr Lake NORTH BEND DAY USE ATTENDANT (North Bend 6)

2016 (Option Year 2017)

1. Number of Contracts & Schedule: One (1) park attendant contract, North Bend-6.

*North Bend-6: 26 April to 13 September 2016

• Total Number of Working Days: 21.(including 3 paid training days)

• Option 2017: 25 April to 5 September 2017

• Total Work Days: 67 (including 3 paid training days)

• See Calendars for Actual Working and Training Days for 2016 and 2017.

2. Gatehouse Hours:

• Gatehouse Hours: 8 a.m. to 10 p.m. (One person of 2-person team must be in gatehouse .)

*Please see attached calendars for actual work days for 2016-2017.

3. Park Description: North Bend Park is located at John H Kerr Dam, 13 miles east of Boydton, Virginia. North Bend Park has one of the largest campgrounds in the Corps. The Day Use Area has two boat ramps, a swim beach and picnic area, 3 picnic shelters (two reservable), & a Universally Accessible Fishing Pier. (Also accessed through the main entrance gate are: a group camping area, an Amphitheater, a Special Event Staging Area used by fishing tournaments, and Area A of the campground. Separate contractors manage all the camping facilities.) The maintenance compound is also located behind the main entrance to North Bend. North Bend is located at the entrance to the Visitor Assistance Center (the Corps' management center); a nature center is within 1 mile. Rangers and deputies patrol daily. There are two gatehouses at the entrance-one for camping and one for day use. There is a restroom located inside the Day Use gatehouse (not for public). Park Attendants' routine patrol of the day use area is approximately 1 mile.

4. Area Specific Requirements: The following are in addition to the duties in the "General Specifications for Park Attendant Services":

A. Fee Collection.

• North Bend Day Use operates on a cash register.

• Attendants shall provide start-up money and change, $100 minimum.

• A safe is provided in the gatehouse.

• Prepare and pre-sell Day Use Passes to Fishing Tournament Directors according to prescribed procedures.

B. Attendants shall

• Provide customer service to visitors, hand out information provided by COR and rangers. Direct campers and camping visitors to park in available spaces and go to campground booth to register.

• Patrol I check Day Use Area, Main Boat Ramp and A Boat Ramp once per day and report problems to the

Ranger on Duty . Record vehicles' license plates that are without receipts or Annual Passes and provide to rangers each day.

• Serve as weekend and night shifts' Point of Contact for Rangers on Duty over the radio; radio shall remain in the ON position and volume level audible. Contractor shall respond to Ranger calls as immediately as possible. (This is a shared duty with No1ih Bend Campground attendants).

• Serve as Point of Contact for Law Enforcement personnel and 9-1-1 by telephone in cases of emergencies, for the purpose of relaying information. Contractors shall maintain contact with rangers by radio during emergencies. (This is a shared duty with North Bend camping attendants.)

• Answer the gatehouse telephone when camp attendants are unavailable and provide information to the public.

• Close/lock and Open/unlock gates at posted hours and/or special user groups according to prescribed procedures. This includes the Special Event Area, the Old Picnic Area gates (located within 0.5 mile from gatehouse).

• Collect blue camping passes and red visitor passes from departing public (checking out) and notify Campground Attendant across street by walking over or by intercom.

• Pick up life jackets off beach at end of day before dark; return to gate house "Boats US jackets" and those marked "gate"; return to tree the others. Maintain LJ inventory at gate house.

• Report Water Safety contacts and Visitors, as applicable, according to procedures.

• Check out the 2 fishing poles & tackle according to procedures.

• Check Lake Level by phone each morning and provide when requested.

• Assist Rangers by placing orange road cones at entrance at closing time and busy checkout times as requested.

• Place "Reserved" sign on Osage Shelter. (Osage shelter is less than half a mile from gatehouse.)

• Stock brochures at gate house rack; keep brochure rack free from debris/webs.

5. Uniforms: Contractor shall provide own nametags as follows:

• Plastic, Red with White lettering, 1" x 3" size:

JANE SMITH JOHN SMITH

Park Attendant Park Attendant

• Contractors shall wear the prescribed uniform while on duty (See General Specifications).

• Attendant may wear white OR green polo shirt. Corps of Engineers patches will not be available. Hats will not be provided.

6. Office Supplies:

A. Government-Furnished: In addition to the items in Section IX, the Government will supply colored markers, stapler, staples, and tape dispenser with tape. The Government will supply the trash can liners/garbage bags for the trash cans in the gatehouse.

B. Contractor-Furnished: refer to General Specifications Section VIII.

7. Physical Address and Mail: Mailboxes are provided. North Bend Park addresses are as follows:

• North Bend 5: 649 North Bend Drive, Boydton, VA 23917

• North Bend 6: 655 North Bend Drive, Boydton, VA 23917

• North Bend Gatehouse Telephone Number is: (434) 738-0059.

8. Training: Training will be conducted at the Visitor Assistance Center, 1930 Mays Chapel Road, Boydton, VA 23917, 9 AM -4 PM. Refer to calendar for dates.

9. Golf Carts: Must meet specifications as referenced in General Specifications for Park Attendant Services, Section VIII-B. The Operations Project Manager and the CO have final approval on acceptability.