CSG PWS Itlay Draft V1 15 NOV 24 V2 1 (1).pdf

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PERFORMANCE WORK STATEMENT (PWS)

USAG-Italy (Vicenza and Livorno) Security Guard Services

As of 15 November 2024

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide armed security personnel employed under this contract to provide installation access control, roving security patrols, electronic security systems (CCTV) monitoring of the access control points (ACP), entry control points (ECP), pass and badge control, vehicle inspections, static security, or any other security related function associated with the protection of U.S. Government installations, materials, property, and personnel. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: The U.S. Government requires the contractor to provide armed security guard services to ensure compliance with DOD and U.S. Army mandates for physical security on Army installations in Italy to include host nation policies and directives.

1.3 Scope: The Contractor shall provide non-personal armed security guard services specified by this PWS and those Special Guard Orders applicable to each Access Control Point (ACP) throughout United States Army Garrison- Italy (USAG-Italy) installations. The Contractor shall provide all personnel, tools, materials, transportation, equipment, labor, and supplies unless identified as U.S.

Government Furnished Property. This PWS, workload data, and special guard orders set forth the overall duties, guard post locations, the operating hours at each post, the number (where mandated) and types of services, the specific equipment, and facilities to be provided by the Contractor.

1.3.1 Personnel employed under this contract shall be used to provide static installation access control, visitor processing and vetting, roving security patrols, alarm activation response, static personal security, or any other security related/access control function, to include special events/missions associated with the protection of U.S. Government leased installations, materials, property, and personnel.

1.4 Objectives: These guard services shall be performed in order to prevent unauthorized access to installations, designated facilities, activities or assets, and to prevent criminal activity (e.g. Damage, sabotage, espionage, and theft/pilferage, etc.) against U.S. Government property and personnel.

The contractor shall ensure only properly vetted persons are permitted unescorted access to U.S.

Government installations and facilities. The contractor shall apply the instructions found at each specific post for allowing access to those persons who will be escorted on to the U.S. Government installations/facilities by personnel authorized to escort guests. In the instance of non-access control

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Government property, facilities, installations, and persons from acts of theft, sabotage, damage, trespassing, and pilferage.

1.5 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel. To assist the COR in administering this contract, the U.S. Government may appoint more than one COR to ensure proper oversight.

1.5.1 Whenever the Contracting Officer becomes aware of any noncompliance with these requirements or any condition that pose a serious or imminent danger to the health or safety of the public or Government personnel, the Contracting Officer shall notify the Contractor orally, with written confirmation, and request immediate initiation of corrective action. This notice, when delivered to the Contractor or the Contractor's representative at the work site, shall be deemed sufficient notice of the noncompliance and that corrective action is required. After receiving the notice, the Contractor shall immediately take corrective action. If the Contractor fails or refuses to promptly take corrective action, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken.

1.6 General Information: All reports, forms, and correspondence required by this PWS and generated by the contractor shall be prepared in the English language. Reports, forms, and correspondence shall be clear, concise, accurate, and in the proper format.

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within thirty (30) days after date of contract award. The Government (COR and Quality Assurance Specialist, KO) will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor will receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO (through the COR) no later than thirty (30) days prior to

Version – September 2024 Page 3 of 59 the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP shall include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance complies with all deliverables (timelines, deadlines, goals, etc.)

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance.

e. How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.15 Key Control).

f. How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials.

g. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

h. How the Contractor will file and save all Quality Control related documents for the life of the contract plus five (5) years.

DELIVERABLE #1: Quality Control Plan

1.6.1.1 Optional addendum to the QCP: An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period or Task Order.

DELIVERABLE #2: Quality Control Plan Analysis

1.6.1.2 Quality Issues: The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within five (5) days.

1.6.1.3 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.7 Place of Performance: The work to be performed under this contract will be performed at locations listed below and further outlined in Attachment 3. Based on operational necessity, the U.S.

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Government may open or close locations, or posts, in Italy to fulfill missions as assigned by the National Command Authority. Any new locations, or posts, added in which performance is required within Italy in support of the U.S. Army will be considered to be within the scope of this contract, unless specifically excluded.

1.7.1 Vicenza Military Community (VMC). Guard services specified in this location shall be performed at Caserma Ederle, Caserma Del Din, Villaggio Military Housing Community, Caserma Matteo Miotto, Ammunition Support Activity #7 (Tormeno), Torri Di Quartesolo Compound, and Lerino Compound.

1.7.2 Darby Military Community (DMC). Guard services specified in this location shall be performed at Camp Darby (Livorno), U.S. Army Depot (Livorno), and the Pisa Ammunition Storage Area (PASA).

1.8 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.8.1 Military Work Schedule: The military work schedule may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants (through the COR) will be necessary or the work in affected facilities shall be rescheduled.

1.8.2 Contractor Support Hours: The Contractor is responsible for conducting business, between the hours of 0001 and 2400 Monday through Sunday. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when U.S.

Government facilities are not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8.2.1 Under no circumstances shall an employee on this contract work longer than the maximum number of hours specified in the region/state’s legislation for armed security guard’s in which the labor is performed. The maximum number of hours that an employee may normally work in a one-month period will be determined as stipulated by the HN region/state’s legislation.

1.8.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.8.4 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Labor Day 1st Monday in September Independence Day July 4th Veteran’s Day November 11th Columbus Day 2nd Monday in October Thanksgiving Day 4th Thursday in November Christmas Day December 25th

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1.8.5 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer, to include Patron Holidays (22 May Santa Giulia Livornia & 17 June Saint Ranieri Pisa) / 8 September Saint Mary Vicenza).

New Year’s Day January 1st Epiphany (Three Kings Day) January 6th Easter Sunday Easter Monday Liberation Day April 25th International Worker’s Day May1st Republic Day June 2nd Assumption Day August 15th All Saints’ Day November 1st Immaculate Conception December 8th Christmas Day December 25th St Stephen’s Day December 26th

1.8.6 Training Holidays: USAREUR-AF has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary.

1.8.7 Government Facility Office Hours: RESERVED.

1.8.8 Government Facility Operating Hours: RESERVED.

1.9 Contractor Work Plan: RESERVED.

1.10 Pre-Employment documents: The Contractor shall submit pre-employment documents to the COR within ten (10) days of contract award. This contract shall be stipulated and made effective in strict compliance with this PWS, AR 190-56 qualification standards and with all applicable Italian Laws. All contract personnel shall be citizens of Italy or European Union (EU) member countries, and qualified as a ‘Guardia Particolare Giurata’ (Private Security Guard). Proof of citizenship (Passport/National Identification Card) shall be provided to the Contracting Officer’s Representative (COR) prior to an employee beginning duties under this contract. All guards shall be in possession of a valid weapon permit (designated specifically for Guardia Particolare Giurata) issued by the Italian Authority for the area they are to work in IAW the Italian law dated 1931, “Italian Police Consolidation Act.” and IAW the requirements of the Prefecture in the area where work is to be performed. In all the military areas owned by the Italian state and granted use to the USAG-Italy Command by the Italian Ministry of Defense, guards shall perform their duties armed in accordance with AR 190-56, the Consolidation Act for Public Safety, and Italian Military Regulations.

DELIVERABLE #3: Pre-Employment Documents

1.11 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) days phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The new contractor shall gradually assume the responsibilities of the incumbent contractor, in an orderly manner. The new contractor may assume responsibilities either by installation or by gate in a phased manner. The transition period is designed for the new contractor to “shadow” or follow the incumbent contractor to observe how the incumbent contractor executes the work, and then create a plan to accomplish the mission based on observing the incumbent contractor. The transition period will be to ensure an orderly transition between contractors, and

Version – September 2024 Page 6 of 59 ensure a constant level of security at all installations. The two contractors shall cooperate to the extent necessary to maintain security, and to ensure the safety of all guards providing security services.

1.12 Mobilization Plan: The contractors accepted mobilization plan is summarized below (NOTE: “A” is the Award date and “+”# is the number of days beyond the award date.

Example: If contract is awarded on January 01, 2021, then A+1 would be January 02, 2021):

1.12.1 A+0 – Award Date, full transition begins

1.12.2 A+4 – Pre-performance Conference. Government provides Access Control Procedures

1.12.3 A+7 – AM meeting to discuss new requirements

1.12.4 A+10 – Submit Quality Control Plan to the COR for review and acceptance

1.12.5 A+30 – Reliability Program Requirements Complete

1.12.6 A+30 – Prepared to begin services

1.13 Post Award Conference: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5 and Army Regulation 70-13. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government has assessed the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.14 Security Requirements: The following information is provided on security related matters.

1.14.1 Security Program: Contractor personnel performing work under this contract are not required to hold a U.S. government security clearance.

1.14.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract will not require a personal security clearance. All contract personnel shall be citizens of Italy or European Union (EU) member countries. Exceptions to this requirement are U.S. citizens possessing dual citizenship of EU member countries (native born or naturalized are considered eligible). Proof of citizenship (Passport/National Identification Card), or other required documentation, will be shown to the alternate COR (ACOR) prior to the employee beginning duties under this contract. The Contractor shall not employ/use any Active Duty service member under the provisions of this contract. The Contractor shall provide a copy of work and residence permit for any foreign national to the COR for nationality verification prior to beginning duties under this contract per Army in Europe Regulation (AER) 190-16.

1.14.3 Background Checks: The Contractor will provide all information required for background checks to meet installation-access requirements to be accomplished by USAG-Italy host nation counterparts through the Director of Emergency Services. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In

Version – September 2024 Page 7 of 59 addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the U.S. Government may require changes in contractor security matters or processes. The Contractor shall follow these instructions for completing background checks for all persons working on this contract.

1.14.3.1 All background checks will be initiated automatically by the Installation Access Control Office (IACO) upon submission of required installation pass requests IAW AER 190-16.

1.11.3.2 If results of any security checks reveal derogatory information, the COR will evaluate the information and determine if the employee may work under this contract. If negative and/or derogatory information is found during any subsequent security check, the Contractor will immediately remove the employee from work under this contract. A renewal for installation access must be conducted every three years as long as a contractor employee is performing duties outlined in Part 5 of this PWS. Contract employees who perform administrative duties outside VMC or DMC do not require an installation access request.

1.14.3.3 Special Checks: If more specific checks are required, they will be identified and the procedures provided by the COR or as an attachment hereto. The Contractor shall provide a copy of work and residence permit for any foreign national to the COR for nationality verification prior to beginning duties under this contract.

1.14.4 United States Citizen: National Crime Information Center (NCIC) Check – Interstate Identification Index (NCIC-III). (THIS APPLIES TO U.S. CITIZEN EMPLOYEES ONLY). Once the contractor agrees to employ this person, the Contractor shall provide the full name, social security number, date and place of birth of each U.S. citizen employee to the COR or ACOR. The COR or ACOR will initiate the NCIC-III check IAW AR 190- 56 paragraph 2-3, and an Army in Europe (AE) Form 190-45D, Military Police Record Check. U.S. Citizens will not be employed under this contract until a favorable NCIC-III and local record check has been completed. The results of the NCIC-III check will be used to determine the reliability and trustworthiness of the employee. If subsequent NCIC-III checks or the AE Form 190-45D check turns up derogatory information on any employee, the Contractor shall immediately remove the employee(s) from performing duties under this contract.

A NCIC-III check must be conducted every three years as long as a contractor employee is performing under this contract.

1.14.5 Local Nationals and Third Country Nationals: For all contractors in Italy (to include U.S.

Citizens who are dual citizenship), AE Form 190-16A (Installation Access Request), with instructions shall be used IAW AE Regulation 190-16 to conduct security checks. The Contractor shall complete the form for each of his employees assigned to perform under this contract and submit to the COR for processing along with a copy of the contractors’ current Italian weapons permit, host nation identity card, and any other documents requested by the IACS office. The contractor shall only work on this contract once the Installation Pass Request process is completed within their respective communities (i.e. VMC/DMC). Employees on the USEUCOM Installation Access Control System (IACS) watch list and identified as unfit for installation access will not be allowed to perform under this contract.

1.15 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations

Version – September 2024 Page 8 of 59 and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

Should anything in this paragraph conflict with AE Regulation 190-16 or AE Regulation 604-1, the regulation takes precedent.

1.15.1 The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.15.2 Installation Pass. The Contractor shall be able obtain and maintain a Defense Biometrics Identification System (DBIDS) installation access pass once installation access is approved. The Contractor will have five (5) days to obtain a DBIDS pass upon time of installation access approval.

1.15.2.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within five (5) days after contract award. The log must at a minimum contain the following information: Full name, date of birth, place of birth, country of citizenship, ID Type, ID #, start date. The log shall be updated as employees are added or removed.

The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

DELIVERABLE #4: Installation Pass Log

1.15.2.2 Installation Pass Collection: The Contractor shall collect Defense Biometrics Identification System (DBIDS) installation access passes the same day employment of an individual has expired or has been terminated. The contractor shall return installation access pass to the issuing office within three (3) days.

1.15.3 Common Access Cards (CAC): The Contractor shall be able obtain and maintain a CAC.

The Contractor shall submit the Mission Partner Identity and Access Management (MP ICAM) registration request (provided by the COR) to the COR within fifteen (15) days after award (unless circumstances require otherwise and as directed by the KO). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under paragraph 1.29.7. Web site https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/.

DELIVERABLE #5: MP ICAM registration request

1.15.3.1 Common Access Card Log: The Contractor shall provide a CAC log to the COR within the first 30 days after contract award and within five (5) days after changes have been made unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and shall be accounted for.

DELIVERABLE #6: Common Access Card Log

1.15.3.2 Common Access Cards Collection : The Contractor shall collect CAC’s the same day employment of an individual has expired or has been terminated. The contractor shall return installation access pass to the issuing office within three (3) days.

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1.15.4 The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access. Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and CACs and return them to the issuing office within three (3) days.

1.15.5 Contractor Identification: Contractor personnel shall be easily identifiable through the display of badges IAW AR 190-56. Contract personnel shall wear the installation pass provided by the U.S. Government for access, as outlined above, while on duty at all times. These badges shall be worn in a uniform manner on the outer garment in full view. Badges may be attached to the outer shirt or jacket pocket by means of a clip or button or worn around the neck secured by an appropriate identification card chain. Installation passes shall be utilized in accordance with existing U.S.

Government regulations and shall be used only during the duty period of the particular guard. The contractor is also responsible for returning all issued badges of personnel who no longer employed under this contract and at contract completion. Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by U.S. Government representative).

1.15.5.1 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.16 Key Personnel: The following personnel are considered key personnel by the Government:

1.16.1 The contractor shall submit a Key Personnel Roster within five (5) calendar days of contract award. The U.S. Government considers the following personnel to be Key Personnel:

Program/Contract Manager, Area Manager, Supervisor, and Senior Guard. All Key Personnel shall meet the minimum requirements outlined in Para 5.7. They will be fluent (Level 4, as described in Attachment 6 of this PWS) in English and in the host nation language, be well versed with the requirements of this contract, and be familiar with applicable U.S. military regulations and host nation laws. All Key personnel shall be provided sign in privileges in order to support Motorized Escorts, as described in para 5.19 in this PWS. The contractor shall not remove or replace any personnel designated as key personnel, for this Contract without the written concurrence of the Contracting Officer. Furthermore, any proposed substitute shall have the same characteristics, experience and credentials of the individual it is substituting. Prior to utilizing other than personnel specified in the contract, the contractor shall notify the Contracting Officer and the COR. This notification shall be no later than ten (10) days in advance of any proposed substitution and shall include justification.

1.16.2 Program/Contract Manager (Chief of Guards): The Contractor shall provide a person to serve as Program/Contract Manager. The Program/Contract Manager shall be the central point of contact with the COR and be stationed at USAG Italy HQ Vicenza. Program/Contract Manager, and Area Manager in their absence, shall be responsible for the overall management and have full authority to act for the Contractor on all matters relating to the overall operations of this contract. The name of this person, and any alternates who shall act for the Contractor when the manager is absent, shall be designated in writing to the COR and prior to permanent replacement of the primary at any time during the execution of this contract. The Program/Contract Manager or alternate shall be

Version – September 2024 Page 10 of 59 available between 0800 – 1700, Monday thru Friday except host nation holidays and will have email capability in the office. The Program/Contract Manager shall have a minimum five (5) years of armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years to successfully perform this requirement. The Project Manager is overall responsible for contract performance described within this PWS. The Program/Contract Manager shall be fluent (Level 4, as described in attachment 6 of this PWS) English, able to speak, read, and write in English and Italian, as well as have a good knowledge of the work terms in the Italian language, of the terminology used in this contract, of the U.S. military access control regulations, and of the Italian legislation.

1.16.3 Area Manager (Operations/Training Officer): The contractor shall provide one Area Manager at Vicenza Military Community and one Area Manager at Darby Military Community. The Area Manager shall be responsible for contractor performance, training, and guard operations and scheduling at their associated areas of responsibility. Refer to paragraph 1.5.5 and Attachment #4 for place of performance. The Area Manager will manage and perform duties that are focused on ensuring the Contractor meets Individual Reliability Program requirements IAW AR 190-56, is prepared for random surveillance of those requirements and will ensure that all employees within their area of responsibility complete initial, quarterly, annual, and other refresher proficiency training required by this PWS. Area Managers shall have a minimum five (5) years of armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years to successfully perform this requirement. The Area Managers are responsible for effectively managing the security operations and training described within this PWS and will have email capability in the office. The Area Managers shall be fluent (Level 4, as described in attachment 6 of this PWS) in English, able to speak, read, and write in English and Italian, as well as have a good knowledge of the work terms in the Italian language, of the terminology used in this contract, of the U.S. military access control regulations, and Italian legislations.

1.16.4 Supervisor: The contractor shall ensure that an adequate number of supervisory personnel are always available during the contract duty performance. A supervisor shall physically check each guard post at least once every 4 hours between 0600 and 2400 hours and once every two hours between 2400 and 0600 hours, unless otherwise specified in the Special Guard Orders, and will record all deficiencies noted and make record available to the COR if called upon. The supervisor shall have to be physically present on the duty site, easily contacted via telephone or radio communication by Military Police, the security guard force, the COR, and shall be capable of personally responding to emergency calls upon notification. Supervisors shall not perform duties as a regular guard unless the COR authorizes it. Supervisors shall have a good working Knowledge (Level 3, as described in attachment 6 of this PWS) of English, be able to speak, read, and write in English and Italian, as well as have a good knowledge of the work terms in the Italian language, of the terminology used in this contract, of the U.S. military access control regulations, and of the Italian legislation. According to this contract, personnel filling in supervisory positions shall have to be qualified and trained as security guards. Supervisors must have a minimum of two (2) years’ armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years.

DELIVERABLE #7: Key Personnel Roster

1.17 Periodic Progress Meetings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart

Version – September 2024 Page 11 of 59 necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may end outside of regular duty hours. The Contractor shall submit meeting minutes notes to the COR for review within ten (10) after the day of the meeting. The COR will review and either notify the Contractor in writing of acceptance of the meeting minutes or return with their comments to the Contractor within three (3) days. If the Government has provided comments, the Contractor shall have three (3) days to submit a final meeting minutes.

DELIVERABLE #8: Meeting Minutes

1.18 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.18.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the COR within ten (10) days of contract award. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

DELIVERABLE #9: Non-Disclosure Agreement

1.19 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.20 DoD Commercial Use of Imagery Guidelines: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.21 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.22 Contractor’s Workspace: Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure

Version – September 2024 Page 12 of 59 that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) days after contract award. Workspace sign location shall be coordinated with the COR.

Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name.

Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

DELIVERABLE #10: Contractor Workspace Sign

1.23 Government Property and Services: For all issued Government Property for this contract, the Contractor shall submit a Property Management Plan to the KO and the Industrial Property Management Specialist (also known as a Property Administrator) via the COR within ten (10) days after date of contract award. The plan shall address the requirements as listed in part 3 of this PWS.

1.24 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. The contractor shall develop and implement a key control plan as required by AR 190-11 and Appendix D of AR 190-51, Security of Unclassified Army Property - Sensitive and Non-sensitive, for accountability and security of all sensitive keys and locks in use under the contract.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. Master Key systems are prohibited. Any lost, stolen, and damaged keys shall be reported to the ACOR/COR as soon as possible. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the KO or COR by submitting a Lost Key Report with the details of the event. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

DELIVERABLE #11: Lost Key Report

1.25 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

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1.26 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.26.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236- 13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

1.26.2 Accident Prevention: In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal, State and Local requirements governing safety and health protection on construction sites and any other applicable occupational safety codes.

The Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

1.26.2.1 This project falls under the provisions of Italian Safety Law DLGS 81/2008 art.26. The Contractor shall submit to the COR all the information requested with Attachment 3 “Suitability of contractor for service contracts – MD0266”, paragraph B2 and B3, within five (5) days after award, for the preparation of the DUVRI by the Italian Safety Office, in accordance with the Italian regulation above.

DELIVERABLE #12: Suitability of Contractor

1.26.2.2 The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with host nation laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:

a. Conditions of construction and operational activities to be considered include but are not limited to:

i. For all construction activities meeting the following criteria: the work is scheduled to last longer than 30 working days and more than 20 workers are occupied simultaneously, or the volume of work is scheduled to exceed 500 person days, or the work presents particular tasks, e.g. excavations deeper than 5 meters, falls from a height of greater than 7 meters, exposures to hazardous chemical or biological substances, work at less than 5 meters from high voltage lines, underground earth works or tunnels, danger of drowning, diving, use of compressed air, work with ionizing radiation, explosives, or work involving assembly or dismantling of heavy prefabricated components (10 tons or greater).

b. The Contractor shall prepare a Safety and Health Protection Plan (SIGE) as required. The SIGE shall be submitted two weeks prior to mobilization. In addition, the Contractor shall appoint a qualified Safety Coordinator who will ensure that safety measures are implemented during construction. The Safety Coordinator must meet minimum training and experience requirements required under Host Nation laws.

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c. The SIGE will be written in a comprehensive form and explained in language the workers understand and shall contain the following minimum information:

i. Maintenance of tools and equipment.

ii. Provisions for the storage and disposal of materials and waste, particular hazardous materials and substances.

iii. Modifying performance periods for such work, taking into consideration the site conditions.

iv. Organizing cooperation between different employers and Contractors without employees.

v. Interaction between work at the site and other operational activities in the area, on which or near which the first identified work will be performed and taking into consideration the instructions and advice of the coordinator as well as safety and health plans.

1.26.3 Safety Notifications: The Contractor shall report to the Contracting Officer and the safety offices located on the installations by telephone any accident involving injury, death, damage to Government property, or accidental loss of Government property resulting from the activities of the Contractor, his sub-contractors, his agents, or employees within 24 hours after the date of occurrence. A written accident report shall be forwarded to the COR immediately upon the occurrence of an accident. In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation or higher command.

1.26.4 Italian Safety Law Decreto Legislativo (DLGS) 528/99: This project falls under the provisions of Italian Safety Law DLGS 528/99. The Contractor shall comply with all requirements enforced by this Safety Law, and in particular, but not limited to, before any work can start, and no later than ten (10) days from Notice of Award, Contractor shall provide the documentation listed in:

art. 8 a) and b) and the "Operational Safety Plan" (Piano Operativo di Sicurezza) set forth in art. 2 f-ter) of DLGS 528/99.

1.26.4.1 The Contractor shall establish an approved safety plan that can be verified by the COR and KO. The plan will be in accordance with Safety Law 81/2008 and operational work plan (Piano Operativo). The safety plan shall be submitted to the COR and KO for approval within thirty (30) calendar days after contract award

DELIVERABLE #13: Safety Plan

1.27 Environmental Compliance Plan and Program: RESERVED.

1.27.1 Hazardous Material / Substances: RESERVED.

1.28 Special Guard Orders: Special Guard Orders are provided by USAG-Italy (DES) thru the COR to the contractor and pertain to the guards’ general post or patrol duties. The Contractor shall refer to Special Guard Orders train and instruct each guard so they thoroughly understand their duties.

1.29 Required Training: The following provides information on training requirements. The Contractor will ensure that all personnel employed under this contract meet the training requirements

Version – September 2024 Page 15 of 59 of this PWS and will ensure that personnel are continuously evaluated for proficiency and effectiveness.

1.29.1 Training Record/IRP Packet: The Contractor shall develop and maintain an overall training record for each employee. Training records shall be available to the COR (30) thirty days after award and for new employees on a continuing basis throughout the life of this contract. All Guards and Supervisors shall meet host nation requirements to be qualified as ‘Guardia Particolare Giurata’ and be issued security guard training/certification for employment under this contract. A copy of the renewal of the weapon permit every two years in accordance with the Italian Laws and regulations will be provided. A copy of the renewal of the weapon permit shall be kept and filed by the Area Manager and be available for inspection upon COR request.