B08-SOLAMD0001_W912PF21Q0006_20210408_FINAL.pdf

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MAINTENANCE AND REPAIR OF FOOD SERVICE EQUIPMENT AT CASERMA EDERLE, CASERMA DEL DIN, AND CAMP DARBY, VICENZA, ITALY
Solicitation number
W912PF21Q0006
Issued by

About this file

This is a solicitation for maintenance and repair services for food service equipment located at various facilities in Vicenza, Italy, including Caserma Ederle, Caserma Del Din, and Camp Darby. The solicitation requires the contractor to perform both scheduled preventative maintenance and unscheduled repair services for kitchen appliances such as refrigerators, stoves, and serving lines. The contractor must also manage the equipment inventory and warranty programs. The period of performance is a one-year base period starting in June 2021 with four optional one-year extensions. The solicitation includes pricing tables for estimated labor hours for unscheduled repair work. Quotes are due by April 22, 2021 and are to be submitted electronically to the listed points of contact. The selected contractor must meet experience qualifications and Italian legal and licensing requirements.

The key requirements are for maintenance and repair of food service equipment at various Army locations in Italy, with a base period of one year and optional extensions. The contractor must perform both scheduled preventative maintenance and unscheduled repairs, and also manage equipment inventory and warranty programs. Pricing information is included for estimated labor on unscheduled repairs. Quotes are due in April 2021 and must be submitted electronically. Qualifications and Italian legal compliance are also addressed.

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File Type Posted
B08-SOL_21Q0006_20210319_FINAL.pdf PDF
B08_RFQ_TECHNICALEXBTC4DARBYMENSA_ 20210218.xlsx XLSX spreadsheet
B08-_RFQ_TECHNICALEXBTC2EDERLEMENSA_ 20210218.xlsx XLSX spreadsheet
B08_TECHNICALEXBTC3DELDINDFAC_20210218.xlsx XLSX spreadsheet
B08_RFQ_TECHNICALEXBTC1EDERLEDFAC _20210218.xlsx XLSX spreadsheet
B08_RFQ_TECHNICALEXBTC5EDERLESSMO_ 20210218.xlsx XLSX spreadsheet

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W912PF21Q0006

0011616178

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to answ er questions from intrested parties.

Extend the quote due date to: 22 April 2021.

See continuation sheet for details

1. CONTRACT ID CODE PAGE OF PAGES

J 1 33

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 09-Apr-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912PF21Q0006

X 9B. DATED (SEE ITEM 11)

19-Mar-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

08-Apr-2021

CODE

414TH CSB RCO ITALY

414TH CSB - RCO ITALY

VIA DELLA PACE #197

VICENZA 36100

W912PF 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Q1. When will the site visit take place?

A2. Quoters are invited to a site visit which will be held at 10:00 am 14 April 2021 at Caserma Ederle.

Interested vendors will contact Mr. Ricky Hamrick, Comm: +39-0444- 712280; Email:

ricky.m.hamrick.civ@mail.mil prior to 13 April 2021 at 12:00 PM to secure access.

Q2. About the scheduled Maintenance (CLINs 0001, 0002, 0003, 0004, 0005 for repairs under €500), have you set a maximum limit of monthly interventions for each CLIN?

A2. A limit to monthly interventions is not set.

Q3. About the scheduled Maintenance (CLINs 0001, 0002, 0003, 0004, 0005 for repairs under €500), who will decide when a repair is actually needed on an equipment and based on what criteria? IAW para 5.1.1.1

A3. Para 5.1.1.1.Scheduled maintenance is changed to read:

5.1.1.1 Scheduled Maintenance is defined as the performance of maintenance tasks as recommended by the original equipment manufacturer. Corrective actions required to maintain appliance safety and function for which the repair cost is €500.00 or less in labor and materials is also considered scheduled maintenance.

The COR is authorized to determine if the corrective action is required.

Q4. About the scheduled Maintenance (CLINs 0001, 0002, 0003, 0004, 0005 for repairs under €500), will new equipment be added to be maintained over the years? If yes, a readjustment of the related CLIN with a new price will be granted?

A4. The Government may purchase new equipment to replace existing equipment or to increase food service capacity. As it is changed, the Government will modify the contract to update the equipment list and adjust the cost of the contract as required.

Q5. With reference to paragraph 5.10.3 Publications Maintenance, Will the management of the documentations be carried out only on the material that you will supply for each individual equipment?

A5. Paragraph 5.10.3 Publications Maintenance is changed to read:

5.10.3 Publications Maintenance The contractor shall create and maintain a library of current operator’s and maintenance manuals for all food service equipment which shall be maintained electronically. An index of all publications on hand and on-order shall be maintained and updated NLT the 5th of each month for delivery to the COR. Initial index shall be submitted to the COR within ten (10) calendar days of contract start date (DELIVERABLE 0016).

10.3.1 Standard: The contractor shall create and maintain current library of maintenance manuals for all food service equipment which shall be maintained electronically in a manner accessible by the COR and Contracting Officer 24/7.

Q6. In relation to paragraph 1.6.1 about QCP, Italian legislation usually requires the company to have an ISO 9001 certification to indicate that it is able to correctly manage all the processes relating to the QCP. In this solicitation there is no reference to ISO 9001 certification, is it correct?

A6. IWA Para 5.10.5.1 Standard: The Contractor shall ensure total compliance with all aspects of Italian Law as it pertains to this food service equipment maintenance contract.

Q7. The company and all its technicians that will work under this contract often handling refrigerant fluids and for Italian legislation both must be F-GAS certified. In this solicitation there is no reference to F-GAS certification, is it correct?

A7. The quoter shall use the equipment listings in Technical Exhibits C-1 through C-5 to determine the technical and licenses required.

IAW Para 1.4.1 Special Qualifications The contractor shall be qualified to perform the efforts specified in this contract prior to starting work. Contractor employees identified as technicians shall have relevant work experience and credentials, i.e. Manufacture’s certifications to preform scheduled maintenance and repair of food service equipment. Copies of Zanussi and Eletrolux certifications shall be submitted to the COR within 7 calendar days of contract award (DELIVERABLE 0001). Contractor employees identified to administer property accountability will have relevant work experience managing industrial property.

IWA Para 5.10.5.1 Standard: The Contractor shall ensure total compliance with all aspects of Italian Law as it pertains to this food service equipment maintenance contract

Q8. With reference to F-GAS certification, exhaust gas and any other waste must be handled in accordance with ISO 14001 Certification. In this solicitation there is no reference to F-GAS certification, is it correct?

A8. Please see answer A7.

Q9. Must CLIN 0006, 0007, 0008 be filled in with the exact amount shown in exhibit D, or must they be estimated by us and will be evaluated by price?

A9. CLINS 0006, 0007, and 0008 and respective option CLINS shall be priced in accordance with Technical Exhibit D, which is pricing for labor hours.

Q10. Past performances are usually required in contracts like this one to verify that the company has experience of similar contracts and similar entity. Are the past performances required?

A10. By submission of a quotation the quoter is certifying the capability to deliver products and services as specified in the solicitation. Before awarding, the Government will make a responsibility determination by analysing whether the apparent successful quoter complies with the requirements of FAR Subpart 9.104.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 19-Apr-2021 10:00 AM to 22-Apr-2021 10:00 AM.

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Maintenance and Repair of Dining Facility (DFAC) and Mensa Kitchen Equipment at Caserma Ederle, at Del Din DFAC, and Italian Mensa at Livorno Camp Darby, Italy.

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. This services contract is to provide Preventative Maintenance, Unscheduled Repair, Inventory and Warranty Administration service for food service equipment for the 405th Army Field Support Brigade, Logistics Readiness Center, Vicenza, Italy and US Army Garrison – Italy.

1.1 Description of Services/ Introduction: This is a non-personal service(s) contract to provide preventative maintenance, unscheduled repair, inventory and warranty administration service for food service equipment at three dining facilities located at Caserma Ederle and Caserma Del Din, in Vicenza and at Camp Darby in Livorno, Italy;

and refrigeration units in the Subsistence Supply Management Office (SSMO) located at Caserma Ederle.

1.2 Background: The mission of the 405th AFSB, LRC is to conduct food service operations in support of the US Army mission in Italy. This includes operating and maintaining dining and subsistence management facilities located within the US Army Garrison – Italy. Maintenance and administration of the food service equipment is critical to mission success.

1.3 Scope: The contractor shall provide all necessary management, supervision, personnel, and equipment necessary to perform scheduled maintenance and repairs on food service equipment as listed on the inventory/density list. The contractor shall maintain an equipment inventory, maintain a current library of operator and maintenance manuals and manage the equipment warranty program. This does not include purchasing new equipment. The contractor shall possess adequate maintenance and repair facilities to allow repairs to be carried out on several items of equipment and at varying locations simultaneously in accordance with this requirement. All work performed by the Contractor shall be in accordance with all applicable, U.S. and Italian Nation laws and regulations; and U.S. Army Regulations. This includes any required certification by authorized technicians in Italy (UNI- CEE regulations).

1.4 Objectives/Personnel Qualifications: The contractor shall provide all labor, management, tools, supplies, supervision, and other items in order to:

1.4.0.1 Perform scheduled maintenance of food service equipment in accordance with the manufacturer’s suggested procedures and schedule. Maintain a list and schedule of scheduled services. Services shall be performed by technicians certified by the manufacturer.

1.4.0.2 Perform unscheduled repairs of food service equipment as required and authorized by the COR. Repairs shall be performed by technicians certified by the manufacturer using manufacture’s authorized parts.

1.4.0.3 Maintain an inventory of food system equipment including make, model, serial number, age, estimated replacement date.

1.4.0.4 Maintain a library of current operator’s and maintenance manuals for all food service equipment.

1.4.0.5 Administer the product warranty program as specified in para 5, Specific Tasks.

1.4.0.6 Create and administer the work order program as specified in para 5. Specific Tasks.

1.4.1 Special Qualifications: The contractor shall be qualified to perform the efforts specified in this contract prior to starting work. Contractor employees identified as technicians shall have relevant work experience and credentials, i.e. Manufacture’s certifications to preform scheduled maintenance and repair of food service equipment. Copies of Zanussi and Eletrolux certifications shall be submitted to the COR within 7 calendar days of contract award (DELIVERABLE 0001). Contractor employees identified to administer property accountability will have relevant work experience managing industrial property.

1.4.2 The contractor’s personnel, and all subcontractors (if applicable) shall perform all services in accordance with this Performance Work Statement (PWS).

1.5 Period of Performance: The anticipated period of performance will be for one (1) Base Period of twelve (12) months, and four (4) option periods of twelve (12) Months.

The Periods of Performance read as follows:

Base Period: From 18 June 2021 to 17 June 2022 Option Period One: From 18 June 2022 to 17 June 2023 Option Period Two: From 18 June 2023 to 17 June 2024 Option Period Three: From 18 June 2024 to 17 June 2025 Option Period Four: From 18 June 2025 to 17 June 2026

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within seven (7) calendar days after contract award (DELIVERABLE 0002).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) calendar days. If the Government has provided comments, the Contractor shall then have three (3) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance complies with all deliverables (etc.

timelines, deadlines, and goals).

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials.

e. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

f. How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.6.3.1 U.S. Holidays: The Mensas are closed The Mensa's are closed on local national holiday's and rest days.

Dinining facilities, (DFAC) are open for to serve soldiers every day and the contractor shall be prepared to respond to DFAC emergency work-orders as directed by the COR. Work shall not be performed during American holidays, unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in

November Christmas Day December 25th

1.6.3.2 Host Nation Holidays: The Mensas are closed on host nation holidays. Dinning facilities, (DFAC) are open for to serve soldiers every day and the contractor shall be prepared to respond to DFAC emergency work-orders as directed by the COR Work shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

ITALIAN HOLIDAYS DATE

New Year's Day 1 January Epiphany Day 6 January Easter Monday Varies yearly Liberation Day 25 April Labor Day 1 May Republic Day 2 June Assumption Day 15 August Local Holiday * 8 September * All Saints’ Day 1 November Immaculate Conception Day 8 December Christmas Day 25 December Saint Stephen’s Day 26 December

1.6.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following:

1.6.4.1 Government Facility Office Hours: The Government facility office hours are Monday through Friday from 08:00 hours through 17:00 hours except Italian and U.S. Holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.2 Government Facility Operating Hours: The Government facility operating hours are Monday through Friday from 08:00 hours through 17:00 hours except Italian and U.S. Holidays identified in paragraph 1.6.3.1 and

1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.3 Contractor Support Hours: The Contractor shall provide support Monday through Friday from 08:00 hours through 17:00 hours except Italian and U.S. Holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall respond to emergency work orders as directed by the COR. The

Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.). The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within seven (7) calendar days after date of contract award (DELIVERABLE 0003). The Government will review and either accept or return their comments to the Contractor within 10 calendar days. The Contractor shall then have three (3) calendar days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation.

The timeline noted above shall apply for review and acceptance for proposed changes.

1.6.5 Training Holidays: Reserved.

1.6.6 Place of Performance: The work to be performed under this contract will be performed throughout the United States Army Garrison (USAG) Vicenza and Camp Darby, Livorno, Italy in accordance with PWS Para 5, Performance Requirements.

1.7 Security Requirements: The following information is provided on security related matters.

1.7.1 Security Program: Reserved.

1.7.2 Personnel Security Clearance Requirements: Reserved.

1.7.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 can be found on the following website: https://media.defense.gov/2017/Apr/27/2001921546/-1/- 1/0/AER190-16.pdf

1.7.3.1 Installation Pass Log: The Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within Seven (7) calendar days after contract award (DELIVERABLE 0004). The log must at a minimum contain the following information:

a. Name and address of each employee

b. Identification Document of each employee

c. Copy of personnel register

d. “Centro per l’impiego” Identification Document

e. The contractor shall furnish a list of private and commercial vehicles which will be used in conjunction with contract work. The contractor vehicles shall be clearly marked with the contractor’s name or company logo. The contractor shall maintain all contractor furnished vehicles in an operational condition. All vehicles shall meet all requirements as per Italian “Codice della Strada”. The contractor personnel shall comply with all standard signs and regulations in regard to parking on the Government installations. The list of such vehicles shall be submitted together with the list of personnel and shall contain:

(1) Make of vehicle;

(2) Model and year of manufacture; and

(3) License Plate Number.

The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

1.7.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within seven (7) calendar days.

1.7.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within seven (7) calendar days.

1.7.3.4 Common Access Cards (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial Reserved.

1.7.3.5 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.7.4 Background Checks: Reserved, Pertains to contractors that work or teach youth under the age of 18. Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.7.4.1 U.S. Citizen: Reserved.

1.7.4.2 Local Nationals and Third Country Nationals: Reserved.

1.7.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8 Key Control: Reserved.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 Meeting and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager/Alternate Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent, shall be provided in writing to the COR no later than seven (7) calendar days after contract award (DELIVERABLE 0005). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

The Contract Manager or Alternate Contract Manager shall be available between 08:00 and 17:00, Monday through Friday except Italian and Federal holidays or when the Government facility is closed for administrative reasons.

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include as a minimum, the company’s name and the employee’s last name. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee.

1.13 Contractor Travel: Reserved.

1.14 Other Direct Costs (ODCs): Reserved.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract.

All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Reserved.

1.17 Non-Disclosure Statements: Reserved.

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.)

or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall submit a plan to the Contracting Officer to avoid or mitigate any such OCI within seven (7) calendar Days (DELIVERABLE 0006). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: Reserved.

1.20 Safety: The following provides information pertaining to Safety and Accident Prevention.

1.20.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Alternate I, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

1.20.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal, State and Local requirements governing safety and health protection on construction sites and any other applicable occupational safety codes. The Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

1.20.1.2 This project falls under the provisions of Italian Safety Law DLGS 81/2008 art.26. The Contractor shall submit to the COR all the information requested with Attachment 3 “Suitability of contractor for service contracts – MD0266”, paragraph B2 and B3, within seven (7) calendar days after award, for the preparation of the DUVRI by the Italian Safety Office, in accordance with the Italian regulation above (DELIVERABLE 0007).

1.20.1.3 Safety Plan: The Contractor shall establish an approved safety plan that can be verified by the COR and KO. The plan will be in accordance with Safety Law 81/2008 and operational work plan (Piano Operativo). The safety plan shall be submitted to the COR and KO for approval within seven (7) calendar days after contract award

(DELIVERABLE 0008).

1.20.1.4 Whenever the Contracting Officer becomes aware of any noncompliance with these requirements or any condition that poses a serious or imminent danger to the health or safety of the public or Government personnel, the Contracting Officer shall notify the Contractor orally, with written confirmation, and request immediate initiation of corrective action. This notice, when delivered to the Contractor or the Contractor's representative at the work site, shall be deemed sufficient notice of the noncompliance and that corrective action is required. After receiving the notice, the Contractor shall immediately take corrective action. If the Contractor fails or refuses to promptly take corrective action, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken.

1.20.1.5 Reporting Accidents: The Contractor shall report to the Contracting Officer and the safety offices located on the installations by telephone any accident involving injury, death, damage to Government property, or accidental loss of Government property resulting from the activities of the Contractor, his sub-contractors, his agents, or employees within 24 hours after the date of occurrence. A written accident report shall be forwarded to the Contracting Officer within two working days after the date of occurrence (DELIVERABLE 0009). In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation or higher command.

1.21 Environmental Compliance: The contractor shall be responsible for the correct disposal of all controlled or hazardous waste produced as a result of this effort in accordance with EPA regulations.40 CFR Part 260 contains all of the RCRA regulations governing hazardous waste identification, classification, generation, management and disposal. The contractor must comply with local European requirements, including waste recycling requirements.

1.21.1 Environmental Compliance Plan and Program: Reserved.

1.22 Required Training: The following provides information on training requirements.

1.22.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR after completion of this training by all employees and subcontractor personnel (DELIVERABLE 0010). AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR after completion of the training.

1.22.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 calendar days of employment under this contract. Verification of the training shall be provided to the COR within after completion of the training (DELIVERABLE 0011). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months Verification of the training shall be provided to the COR after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR after completion of the training.

1.22.3 Cyber Awareness Training: Reserved.

1.22.3.1 Contractor Access to Government Information Systems: Reserved.

1.22.4 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR after the contract is awarded and after new employees commence contract performance (DELIVERABLE 0012). Verification of the training shall be provided to the COR after completion of the training. Training slides can be found on the

Army OneSource website:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.22.5 Common Access Card Issuance: Reserved.

1.22.5.1 CAC Process: Reserved.

1.22.7 Personally Identifiable Information (PII): Reserved.

1.23 Reserved.

1.24 Notice to Proceed: Reserved.

1.25 Electromagnetic Compatibility Directive: Reserved.

1.26 Government Property and Services: Reserved.

1.27 Conventional Forces Europe (CFE) Treaty Verification Inspection: Contractor-owned or controlled structures and containers located on U.S. Government installations are subject to short-notice inspections by CFE treaty inspection teams. The Government will endeavor to provide the Contractor as much notice as possible in the event of such inspections. The contractor shall provide access to such structures and containers at the request of the Government. The Contractor shall report such inspections to the KO through the COR in writing within ten (10) calendar days of completion of the inspection. Contractor-owned or controlled structures and/or containers on U.S.

installations may have to be inspected to comply with the CFE treaty even if Contractor personnel are unavailable to provide access. Any costs borne by the Contractor or any impact on contract performance as a result of the inspection will be a matter of negotiation between the Contractor and the KO.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Department of Defense Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

Contractor-acquired property – means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property – means property furnished to the contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property – means all property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator – means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel;

to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day – The number of hours per day the Contractor provides services in accordance with the contract.

Work Week – Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished…

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