PerformanceWorkStatementApril2019.pdf

PDF 303 KB Posted Apr 5, 2019

Attached to: Readiness and Resiliency Coordinator, Darby Military Community, Italy
Solicitation number: W912PF-19-Q-0038
Issued by: Department of the Army Materiel Command Expeditionary Contracting Command Regional Contracting Office Vicenza-Africa 414th CSB

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Performance_Work_Statement_Para.1.7_Updated.pdf	PDF	Apr 24, 2019
PerformanceWorkStatementPara.1.8.5.Updated.pdf	PDF	Apr 23, 2019
SOP.pdf	PDF	Apr 5, 2019
HazardsGeneralList.pdf	PDF	Apr 5, 2019

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Performance Work Statement Readiness and Resiliency Coordinator

Darby Military Community, Livorno, Italy

PART 1

GENERAL INFORMATION

1.0 This is a non-personal services contract providing Readiness and Resiliency (R2) coordination to military personnel, DOD civilians and their family members in the United States Army Garrison Italy Military Community, Darby Military Community. The contractor shall assist in providing R2 knowledge and technical guidance to the USAG Italy Command. The contractor shall assist in developing and publicizing information on R2 initiatives and available services. The contractor shall facilitate R2 working group meetings to establish priorities, initiatives, compile data, coordinate marketing of R2 resources and community events in accordance with (IAW) Army Regulation (AR) 600-63. The contractor shall integrate working group efforts into the USAG Italy Commander’s Ready and Resilient Council (CR2C) process.

1.1 Introduction: This is a non-personal services contract providing R2 coordination and integration into the USAG Italy CR2C process. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor, who in turn is responsible to the Government.

1.2 Education and Experience: To qualify, the contractor shall possess the following combination of education and experience:

• Education: a minimum of a Bachelor’s Degree (from an accredited university) in one of the following fields:

o Business, Marketing, Organizational Management o Allied Health (i.e. health promotion, health education, nursing, or substantially similar degree based on health/medicine.)

o Community or public health

• Experience: a minimum two (2) years of equivalent work experience or one year at the GS-09 equivalent level.

1.2 Background: The contractor shall research trends, statistics and collecting existing data necessary to track the impact of the R2 programs and initiatives for the Darby Military Community. This will involve developing research methodologies, collecting, organizing, analyzing, interpreting, reporting, communicating and disseminating high quality data and information regarding installation characteristics, activities and operations. This position requires administrative and organization skills to include production of weekly reports, meeting agendas and minutes, power point presentations, information papers, as well as facilitating and attending meetings, assisting with organization and marketing of community events, and continually looking for opportunities to partner with members of the community. This position also requires a level of independence and autonomy to produce deliverables. The primary focus of the position is to support the USAG Italy Community Readiness and Resiliency Integrator (CR2I) and integrate R2 initiatives within the Darby Military Community into the larger CR2C process IAW AR 600-63.

Services shall be performed in support of military personnel, Family members, and Department of Defense (DOD) civilians and their Family members in the USAG Italy Military Community.

1.4 Responsibilities: The contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period.

1.4.1 Work Responsibility: The contractor shall perform all work and assume responsibility for planning, facilitating, managing, and executing all functions necessary to provide the services specified in this PWS. The contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), Italian and local laws, regulations, standards, provisions, and directives. The contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this contract may be performed at designated facilities, or portions of installations, by in-house Government personnel or by other contractors. The contractor shall also provide services to the CR2I as outlined below. The contractor shall have access to all ACS/MWR facilities and command training facilities within USAG Italy to fulfill contractual requirements. The contractor shall be available by cell phone (provided by the contractor) during normal duty hours.

1.4.2 Administrative Responsibility: The contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., Italian and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

Note: Status of Forces Agreement (SOFA) status CANNOT be guaranteed to the contractor as a condition of this contract.

1.5 Travel:

1.6 Functional Areas:

• Facilitation of the Darby R2 working group within Darby Military Community to include, but not limited to, the 5 areas of personal readiness: Physical, Family, Social, Psychological, and Spiritual.

• Integration of R2 initiatives, challenges, and data into the overall CR2C process

• Project management of R2 initiatives

• Development and monitoring of R2 Resources in a Darby specific Community Resource Guide.

• Development and evaluation of program effectiveness/conduct surveys

• Assist with USAG Italy CR2C

• Assist with administrative duties associated with the service delivery

1.7 Period of Performance: The Period of Performance shall be for one (1) Base Year of 12 months and three (3) 12-month Option Years. The Period of Performance reads as follows:

Base Year 01 May 2019 through 30 Apr 2020 Option Year 1 01 May 2020 through 30 Apr 2021 Option Year 2 01 May 2021 through 30 Apr 2022 Option Year 3 01 May 2022 through 30 Apr 2023

Note: contractor personnel must be available to start work at Darby Military Community by the first day of the performance period.

1.8 Management and Administration:

1.8.1 Phase In /Phase Out Period: RESERVED

1.8.2 Contractor Management: The contractor shall perform continual management of the functional areas contained in this PWS and be physically present on-site during normal duty hours. The contractor shall conduct overall management coordination and shall be the central Point of Contact (POC) with the Government for performance of all work under the PWS.

1.8.3 NOT USED.

1.8.4 Meetings, Conferences, and Briefings: The contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The contractor or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

1.8.5 Hours of Operation: The contractor will have access to the MWR buildings for the purpose of providing services as set forth in this PWS. Facilities will be available during normal duty hours, 0800-1700 hours, Monday through Friday unless an alternate schedule is approved by the COR. Regular work is mostly performed Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Occasionally the contractor may be required to provide the deliverables identified in this PWS (outside of the normal duty hours), with 72 hours prior notice from the COR. For other than firm fixed price contracts, the contractor shall not be reimbursed when the Government facility is closed for the above reasons. While outside of the office during the specified duty hours, the contractor personnel shall be available by cell phone (provided and maintained by the contractor).

The contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8.6 Recognized Holidays: The contractor is not required to provide office services on U.S. Federal holidays.

NAME OF AMERICAN HOLIDAY DATE

New Year Day January 1st

Martin Luther King Memorial Day 3rd Monday in January President Day 3rd Monday in February

Memorial Day Last Monday in May Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11 th

Thanksgiving Day 4 th Thursday in November Christmas Day December 25 th

1.8.7 Training Holidays: USAREUR/ USAG Italy has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled for after the training holiday.

1.8.8 Quality Control: The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which he/she assures himself/herself that his/her work complies with the requirement of the contract. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements. The contractor shall provide a QCP plan in accordance with performance work standards within 30 days of contract award. The QCP plan will be reviewed monthly with the CR2I for compliance. The QCP plan will include, but is not limited to: how training will be scheduled, how training will be tracked, how training will be delivered, how training will be documented. After acceptance of the QCP plan, the contractor shall receive the COR’s acceptance in writing of any proposed change to the QCP plan.

1.8.9 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8.10 Place of Performance: The work to be performed under this contract shall be performed at the Darby Military Community, office to be assigned.

1.8.11 Type of Contract: The Government intends to award a Firm-Fixed Price contract (FFP).

1.8.12 Security Program: The contractor shall consent to, and complete the forms for the following background checks: Army Central Registry, Criminal Investigative Division (CID) Central Records Check, Installation Military Police, Army Alcohol and Substance Abuse Program, Civilian Misconduct Action Authority, and have initiated the Child National Agency Check with Inquiries (CNACI), which includes fingerprinting. The contractor will be allowed to begin their work under the Line of Sight Supervision (LOSS) prior to CNACI clearance. These background checks will verify that the contractor has not been identified as a perpetrator of family violence or other assaultive behavior. Award shall not be made to an Offeror who fails to receive a security clearance or fails any of the background checks.

1.8.13 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.8.14 Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced, and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the QCP plan.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the COR, re-key or replace the affected lock or locks. However, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP plan.

1.8.15 Special Qualifications:

1.8.15.1 AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 15 calendar days after the contract start-date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned, within two calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at.

1.8.15.2 Access and General Protection/Security Policy and Procedures. The contractor and all associated sub-contractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force https://atlevel1.dtic.mil/at protection condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.8.15.3 iWATCH/iSALUTE Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR within 30 calendar days after the contract is awarded.

1.8.15.4 DFARS 252.225-7043 clause will be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor's compliance with combatant commander and subordinate task-force commander policy and directives.

1.8.15.5 Contractor Employees Who Require Access to Government Information Systems.

All contractor employees with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCST) at commencement of services, and must successfully complete DOD Information Assurance Awareness training before access to the information system, within 30 days after contract award, and then annually thereafter.

1.8.15.6 IAW AR 530-1, new contractor employees shall complete Level I OPSEC training within 30 calendar days after they report for duty. All contractor employees shall complete annual OPSEC awareness training.

1.8.15.7 Information Assurance (IA)/Information Technology (IT) Training.

All contractor employees and associated subcontractor employees shall complete DOD information assurance awareness training before issuance of network access and annually thereafter, within 30 days after contract award.

All contractor employees working IA/IT functions must comply with DOD and Army training requirements in DODD 8570.01, DOD 8570.01-M, and AR 25-2 within 6 months after being employed.

1.8.15.8 Information Assurance (IA)/Information Technology (IT) Certification.

According to DFARS 252.239.7001, DOD 8570.01-M, and AR 25-2, contractor employees supporting IA/IT functions will be appropriately certified on contract award. The baseline certification as stipulated in DOD 8570.01- M must be completed on contract award.

1.8.15.9 The contractor shall comply with FAR Clause 52.204-2 within 15 days of contract award. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors shall to comply with The Security Agreement (DD Form 441), including DOD 5220.22-M and any revisions, notice of which has been provided to the contractor.

1.8.15.10 Access and General Protection/Security Policy and Procedures: The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures provided by the COR and FAPM. The contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contracts, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.15.11 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the KO and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of contractor personnel. A Letter of Appointment issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in performance dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.8.15.12 The COR must approve of all contractor employees prior to commencing work to ensure they are qualified in accordance with the contract. The contractor shall provide documentation to support that employees are qualified personnel for the duration of Period of Performance, including Options, if exercised. If a current contractor employee becomes unavailable, the contractor shall provide fully qualified replacement personnel that meets all qualifications listed above.

1.8.15.13 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors shall are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.8.15.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.8.15.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.8.15.16 Safety: The contractor shall conform to all safety requirements identified by the COR or ACSD.

Contractor shall retain and maintain the local minimum vehicle insurance policy required by law for transport of non- related personnel. Contractor shall comply with all host nation and U.S. laws and local policies; for examples, but not limited to alcohol and controlled substances and driver regulations. Contractor shall be held to the post laws when performing the duties of this contract.

1.8.15.17 Safety Plan and Program: RESERVED

1.8.15.18 Environmental Compliance: RESERVED

1.8.15.19 Environmental Compliance Plan and Program: RESERVED.

1.9 CONTRACTOR MANPOWER REPORTING (CMR) (CLIN 7500, 7501, 7502).The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the subject contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ and then click on “Department of the Army CMRA” or the icon of the DOD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government http://www.ecmra.mil/ fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website. Reference CDRL 0006 under Exhibit 5.3. For further directions on submission.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Sub-Contractor - One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the sub-Contractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations COB Close of Business CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CR2C Commander’s Ready and Resilient Council CR2I Community Readiness and Resilience Integrator DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DRARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense EPC Emergency Placement Care EPCC Emergency Placement Care Coordinator FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program R2 Readiness and Resilience SOP Standing Operating Procedure TE Technical Exhibit USAREUR United States Army Europe WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services:

3.1.1. AT Level I Training.

3.1.2. Access and General Protection/Security Policy and Procedures

3.1.3. iWATCH/iSALUTE Training

3.1.4. DFARS 252.225-7043

3.1.5. Army Training Certification Tracking System (ATCST)

3.1.6. Level I OPSEC Training

3.1.7. Information Assurance (IA)/Information Technology (IT) Training.

3.1.8. Information Assurance (IA)/Information Technology (IT) Certification.

3.1.9. FAR Clause 52.204-2

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The contractor shall have access to telephone/fax for local and long distance calls, a photocopy and scanning machine, and printers to meet contract deliverables. The Government will provide basic materials for contract completion (paper, pens, tape, binders, etc.).

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: RESERVED

4.4 Equipment: RESERVED

PART 5

SPECIFIC TASKS

5.1 Basic Services: This contract is to provide R2 coordination and integration into the USAG Italy CR2C in support of the CR2I. The CR2I is responsible for the overall integration of all R2 functions and data collection across USAG Italy and providing all evidence of delivery documents to higher headquarters IAW AR 600-63. The contractor shall coordinate R2 activities and working groups within the Darby Military Community and integrate these efforts into the overall CR2C process and other duties as assigned by the CR2I.

5.1.a Performance Task 1: The contractor shall manage the Darby R2 Working Group process. This includes scheduling a monthly working group. The contractor shall ensure membership is comprehensive and includes a variety of members of the community (Soldiers, Family members, Civilians, Retirees, Local Nationals, Volunteers, etc…) IAW 600-63. New members shall be continuously sought out to support initiatives of the group. The purpose of the group will be to identify community needs based on data/trends, command guidance, etc., identify and validate challenges and viable solutions, and prepare recommendations to be considered by senior leadership.

Community needs in the 5 areas of personal readiness (Family, Physical, Psychological, Social, and Spiritual) will be assessed IAW Army Resiliency Directorate’s Enduring Personal Readiness OPORD, AR 600-63, AR 350-53. A working group agenda and meeting minutes, to include attendees, will be provided to the CR2I every month IAW

AR 600-20, AR 250-1.

5.1.b Performance Task 2: The Contractor shall attend the monthly Darby Commander’s Huddle to provide working group information and initiatives to tenant unit commanders as well as to take issues and concerns from the commanders back to the Darby Working Group. During the last Darby Commander’s Huddle before the USAG Italy CR2C, the Contractor shall consolidate feedback from all tenant units into a single slide that will be briefed by commanders at the USAG Italy CR2C.

5.1.c Performance Task 3: The Contractor shall attend the USAG Italy CR2C Executive Board (CEB) and CR2C quarterly in Vicenza, either in person or via VTC or telephonically, in order to integrate the Darby R2 Working Group into the overall CR2C process. The Contractor shall prepare slides to brief at the at the CR2C that reflect Darby working group initiatives, data/trends, challenges, recommendations, and requests for assistance. The Contractor shall provide all slides in advance for the CR2I to review IAW ARD’s Enduring Personal Readiness

OPORD, AR 600-63, AR 350-53, AR 600-20, AR 250-1.

5.1.d Performance Task 4: The Contractor shall develop and manage a Darby-specific Community Resource Guide and assist with the Vicenza Community Resource Guide. This includes cataloging resources available in the Darby Military Community and documenting resource information; such as description of service, phone number, email address, physical location, hours of operation, intended population, etc… This information will be uploaded at https://crg.amedd.army.mil, which is linked to the USAG Italy website. The Contractor shall ensure both guides remain current, updated at least quarterly, to ensure accuracy and update any new resources as needed IAW AR 600- 63.

5.1.e Performance Task 5: The Contractor shall regularly communicate with the CR2I, at a minimum weekly, to provide updates either in person or via telephone, review deliverables, status, challenges, etc… The contractor shall contact the CR2I in person or via email or phone with any questions, concerns, and issues at any time and as soon as possible. In the absence of the CR2I, the contractor shall be able to answer questions as needed regarding the CR2C process. The Contractor shall also regularly communicate, face-to-face, with the Darby Garrison Manager, at a minimum monthly, to provide updates on working group status and initiatives and discuss challenges that he/she may need to be aware. The Contractor shall provide an executive summary of this meeting each month to the CR2I in the weekly report.

5.1.f Performance Task 6. The Contractor shall perform other duties nominated by the working groups, and approved by the COR, that relate to working group initiatives requiring independent research, professional contact with federal and civilian agencies. The Contractor shall demonstrate professional judgment and knowledge and original thought for development of innovative and unique methods of problem solving and evaluation, well developed skill in preparing clear and concise written reports. The Contractor shall summarize all duties performed in a weekly report that is deliverable to the CR2I each week, before noon on Fridays IAW AR600-63, AR 250-1.

5.2 Recurring Services: RESERVED

5.3 On-Demand Services: RESERVED

5.4 Functional Areas: RESERVED

5.5 Contractor Tasks and Requirements:

5.5.1 The contractor shall become knowledgeable, within 30 days after contract award, of the Enduring Personal Readiness OPORD, AR 600-63, and the regulations, procedures, and requirements necessary to perform the services described in the contract. The contractor shall become knowledgeable of mission and organization structures, the USAG Italy chain of command, various community resources and support within the garrison. The COR and the CR2I will provide organizational charts and community resource information.

5.5.2 Qualifications for all key personnel are listed below:

a. Contractor shall apply for installation access no more than 3 working days after contract award date.

b. Contractor shall initiate the process to obtain a Computer Access Card (CAC) no more than 3 working days after contract award date.

c. Contractor shall possess a valid driver’s license for the duration of the contract.

d. Contractor shall have experience in preparing correspondence and maintaining files, and have competent computer skills, not limited to, but including the following: MS Word, Outlook, Excel, Power Point, and Publisher.

5.6 Contractor Travel:

5.6.1 Travel: On an as-needed basis, the contractor is required to attend the quarterly Commander’s Ready and Resilient Executive Board in Vicenza, Italy and will be required to prepare a slide to brief to senior leadership at this forum. If weekend travel is required, the contractor shall use a flex schedule to fulfil the 20-hour weekly requirement. No overtime costs will be reimbursed under this contract.

5.6.2 Travel compensation: Compensation for travel from Darby to Vicenza will be paid out at a lump sum price per using a daily rate (CLIN 0002/1002/2003). This flat rate will cover all travel costs to include lodging, transportation (fuel, tolls, etc...), and food.

Note: Contractor relocation expenses are unallowable.

5.7 Reporting

5.7.1 Not Used.

5.7.2 Not used.

5.7.3 The contractor shall complete any required reports IAW established protocols and ensure suspense dates are met for any TASKORD or OPORD actions.

5.7.4 The contractor shall maintain rosters, sign-in sheets and statistics for all meetings, working groups, briefings, information booth participation, etc. The contractor shall provide this information to the CR2C.

PART 6

APPLICABLE PUBLICATIONS

6.1 Applicable Publications (Current Editions): Enduring Personal Readiness OPORD, AR 600-63, AR 600-20, AR 350-53, AR 600-85.

6.2 Contractor Adherence: The contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures as contained in the AR 600-63.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. 1 Attachment/Technical Exhibit List:

7.2 Attachment 1/Technical Exhibit 1 – Quality Assurance Surveillance Program

7.3 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE OBJECTIVE STANDARD PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

1) PWS Part 1 Section 1.6 Management and Administration Contractor shall comply with PWS provisions relating to Management and Administration operations.