AMENDMENT_01_MAINT_FSE.pdf

0011148031

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1) Address the offerors' questions;

2) Replace Technical Exhibit 04 "Inventory Mensa Ederle" w ith Technical Exhibit 4a "UPDATED Inventory Mensa Ederle";

3) Amend paragraph 2.3.1.2 Materials, of the Performance Work Statement.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 21

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 31-May-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912PF18Q0006

X 9B. DATED (SEE ITEM 11)

04-May-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

01-Jun-2018

CODE

414TH CSB - PARC AFRICA

VIA DELLA PACE #197

VICENZA (VI) 36100

W912PF 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912PF18Q0006

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

Q&AS

QUESTIONS AND ANSWERS

Q1. Caserma Ederle DFAC - is the main water softener included in equipment to be maintained?

R1. Yes, see line 74 on Technical Exhibit 02 "Inventory DFAC Ederle".

Q2. Caserma Ederle SSMO - is SSMO excluded form preventive maintenance visits or is included in Ederle DFAC one?

R2. Preventive maintenance on the SSMO is not required. The equipment is included in Technical Exhibit 02 "

Inventory DFAC Ederle " (lines 83 and 84).

Q3. Caserma Ederle MENSA - is the main water softener included in equipment to be maintained?

R3. The water softener has been incorporated with this amendment. See Technical Exhibit 4a “NEW UPDATED

Inventory Mensa Ederle” (line 50).

Q4. Caserma Del Din DFAC - are the washing machines included in equipment to be maintained?

R4. Yes, they are included. See lines 106 and 107 of Technical Exhibit 01 "Inventory DFAC Del Din".

Q5. Paragraph 2.3.1.1 of the PWS: does this paragraph means that the Government will pay all spare parts and the maintenance fee (CLINs 0001, 0002, 0003, 0004) only covers the work hours?

R5. The Government’s intent is for the vendor to provide Firm-Fixed pricing for the scheduled maintenance and all parts and materials related to the scheduled maintenance (as recommended by the manufacturer). Any parts or materials necessary to conduct a repair that is not a part of the scheduled maintenance will utilize the Time and

Materials CLINs (0005,0006,0007,0008 and related option yearCLINs). The vendor will not be reimbursed separately for labor related to unscheduled maintenance repairs and must include this in Firm-Fixed Price CLINs

0001, 0002, 0003, 0004, and related option year CLINs.

Q6. Concerning the site visit of 24th May on Camp Darby Mensa, we have some questions to submit to you:

a) is the walk-in cooler included in equipment to be maintened?

b) are the dishwashers included in equipment to be maintened?

R6. The walk-in cooler is not part of this contract; the dishwashers are (see Technical Exhibit 03 "Inventory Mensa

Camp Darby").

Q7. Unscheduled Maintenance (point 2.2.1.1 - PART 2, SPECIFIC TASKS): in my opinion, if, during a

Preventive Maintenance Visit, the technician finds some spare part to be replaced (excluded consumable:

screws, bolts, ecc.) if the cost is under € 500,00, he can replace it, and the spare part cost will be charged in ITEM NO 0005/0006/0007/0008, with no authorization of the COR. Is this observation correct?

R7. See answer to Q5 above and paragraph 2.3.1.1 of the PWS.

Q8: What type of payment is provided for invoices? 30 days?

R8. Invoices are paid within 30 days from the COR acceptance date in WAWF.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT

(PWS)

Maintenance and Repair of Food Service Equipment

(FSE) 405

th

AFSB, LRC-Italy

UNIT 31412, Box 14

APO AE 09630

PART 1

GENERAL

INFORMATION

1. Introduction: This is a non-personal services contract to provide Preventive

Maintenance (PM) and Unscheduled Repair of Food Service Equipment (FSE). The

Government shall not exercise any supervision or control over the service providers performing the services herein.

1.1 Background: The 405th Army Field Support Brigade, Logistics Readiness Center, Vicenza, Italy has a requirement for Preventative Maintenance and Unscheduled Repair for

Food Service Equipment for U.S. Army in Europe (USAREUR) Dining Facilities at Vicenza

(Caserma Ederle and Del Din), Mensa facilities for Local Nationals, in Vicenza and Camp

Darby, Livorno and Subsistence Supply Management Office (SSMO) refrigerator units. The contractor shall provide all necessary management, supervision, personnel, and reporting necessary to perform preventive maintenance and on-call repairs on equipment as listed on the inventory/density list. This does not include buying any new equipment. The contractor shall have adequate maintenance and repair facilities to allow repairs to be carried out on several items of equipment and at varying locations simultaneously in accordance with this requirement.

1.2 Responsibilities: The contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The contractor shall perform as specified in this Contract under the direction of the Contracting Officer (KO) or

Contracting Officer’s Representative (COR). See also Paragraph 1 Introduction.

1.2.1 Work Responsibility: The contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), Italian, and local laws, regulations, standards, provisions, and directives to include applicable publications in Part 4. The contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents.

1.2.2 Administrative Responsibility: The contractor shall perform all related administrative actions required to provide services or perform work such as, Quality Control (QC), meetings, and correspondence. The contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., Italian, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

1.3 Objectives: The purpose of this requirement is to provide preventive maintenance

(PM), on-call repairs, and inventory and labeling for Food Service Equipment (FSE).

1.4 Scope: The contractor shall perform the service in strict compliance with the terms and conditions of this Contract, the PWS, any attachment related to it, and the latest applicable

Italian and European Standards, Laws and Regulations.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of

12 months and two (2) 12-month option years, in accordance with the “Delivery

Information” section specified in the contract.

1.6 General Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall submit his/her Quality Control Plan (QCP) to the COR for approval within seven (7) calendar days after contract award. Upon acceptance of the QCP, any proposed change to the QCP shall be submitted to the COR for written approval.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level.

1.6.3 Recognized Holidays: The contractor is not required to perform on-site services on the holidays listed below.

NAME OF AMERICAN HOLIDAY DATE

New Year Day January 1 st

Martin Luther King Memorial Day 3 rd

Monday in January President Day 3 rd Monday in February

Memorial Day Last Monday in May

Independence Day July 4 th

Labor Day 1

Monday in September Columbus Day 2 nd Monday in October

Veteran’s Day November 11

Thanksgiving Day 4

Thursday in November Christmas Day December 25

NAME OF ITALIAN HOLIDAY DATE

New Year Day January 1

Epiphany Day January 6

Easter Monday varies yearly

Liberation Day April 25

Labor Day May 1

Republic Day June 2 nd

Assumption Day August 15

Local Holiday* September 8

All Saints’ Day November 1

Immaculate Conception Day December 8

Christmas Day December 25

Saint Stephen’s Day December 25

*Local holiday occurs in the region/state where contract performance takes place: Vicenza: 8 September, Livorno 17

June. As Italian holidays vary, holiday schedules shall be coordinated with the COR.

1.6.4 Hours of Operation: For regular repair calls the contractor is responsible for conducting business between the hours of 0800 to 1700, Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor shall maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Equipment being serviced and/or repaired must be available at Contractor site during regular work hours (0800 – 1700), Monday thru Friday, for inspection by the U.S. Government except on Federal American and Italian holidays.

1.6.5 Training Holidays: USAREUR has historically granted military personnel Training

Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with the COR will be necessary or the work in affected facilities shall be rescheduled after the training holiday.

However, announced training holidays or exodus of military personnel may provide the contractor with an opportunity for unrestricted access to facilities and areas. To the maximum extent practical, the contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at the contractor’s facility or at the U.S. Government facility where the equipment is located. The place of work will be determined on the work-order. If the contractor determines that the repair needs to be performed at the contractor’s location, transportation and all other costs related to transporting parts and equipment will be at contractor’s expense.

U.S. Government facility addresses are as follow:

DFAC Vicenza

BLDG 10

Via Aldo Moro

Caserma Ederle

Mensa Vicenza

BLDG 300

SSMO

BLDG 304

DFAC Del Din

BLDG 10

Viale Ferrarin

Caserma Del Din

Mensa Camp Darby

BLDG 5156

Via Aurelia

Loc. Tombolo

1.6.7 Type of Contract: The Government intends to award a hybrid contract with Firm

Fixed Price (FFP) and Time and Materials/Labor Hour CLINs for Unscheduled Repairs.

1.6.8 Training and Security Requirements:

1.6.8.1 Combat Trafficking in Persons: IAW FAR 52.222-50 The United States

Government and the United States Department of Defense (DOD) has adopted a zero tolerance policy regarding trafficking in persons. Contractors, subcontractors and their employees shall not: Engage in any forms of trafficking in persons during the period of performance of the contract, procure commercial sex acts during the period of performance of the contract, or use forced labor in the performance of the contract.

1.6.8.2 Physical Security: The contractor shall be responsible for safeguarding all

Government equipment, information and property provided for contractor use and all equipment removed from the facility for repairs. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting

Officer, COR, and other Government personnel, will meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the

Government.

1.6.10 Contracting Officer's Representative (COR): The COR will be identified by separate correspondence. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the contractor concerning technical aspects of the contract, monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies and provide site entry of contractor personnel. A Letter of Designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11 Key Personnel: The contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the contractor shall submit to the COR, in writing, the name, title, office, home and mobile telephone number of the Project Manager. If required, a contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project

Manager’s absence. The Program Manager and anyone filling the role in his/her absence must be able to speak, read, and write English. Both the Project Manager and the contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all contract performance matters relating to daily operation of this contract.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor will provide a badge stating, at a minimum, the company’s name and the employee’s last name. The Badge will be worn on the employee outer garment and shall be visible at all times. All documents or reports produced by contractors shall be suitably marked as contractor products.

1.6.13 Access and General Protection/Security Policy and Procedures: The contractor will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

Contractor shall apply for installation access prior to work performance.

1.6.14 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication from 0800 to 1700 hours, Monday through Friday. In addition, as required by the Contracting Officer or Contracting Officer’s Representative, the

Project Manager or designated alternate shall be able to respond in-person to the specific site(s) as described in Paragraph 1.6.6, within 2 hours following telephone notification.

1.6.15 Special Qualifications:

1.6.15.1 Licenses: The contractor shall comply with applicable Italian and U.S. laws and regulations for equipment listed in Technical Exhibits #1 to 4, (e.g. environmental laws, etc.) and accepted commercial standards and practices.

The offeror shall be a company authorized by the manufacturer to perform maintenance and repair services for all makes, models, and manufacturers indicated on the attached equipment inventory lists.

1.6.15.2 Maintenance Technicians: Maintenance Technicians designated after award shall be designated in writing and at a minimum, a copy of their service certification(s) for

Zanussi and Electrolux equipment. Designation with certifications shall be submitted to the

COR within ten (10) calendar days. It is the contractor’s responsibility to ensure that all required work will be performed by specialized, knowledgeable, empowered, personnel only and in compliance with the Italian and U.S. regulations.

1.6.17 Safety Plan and Program: The contractor shall, at all times, keep the work area free from accumulations of waste materials. Before completion of the work, the contractor shall remove from the work area and premises any rubbish, tools and materials that are not the property of the US Government. Upon completion of the work, the contractor shall leave the work area in a clean, neat, and orderly condition satisfactory to the Government.

PART 2

SPECIFIC TASKS

2.1 Basic Services: The contractor shall provide all necessary management, supervision, personnel, tools, parts, materials, service vehicles, general and specialized test/analysis equipment, electronic communication and reporting necessary to perform preventive maintenance and on-call repairs on equipment as listed on the inventory/density list. This requirement does not include buying any new equipment. All chemical substances and products used during PM/Italian Law Inspections (ILI) and/or repair visits shall be authorized by the Italian Food Hygiene regulation and Technical Bulletin (TB) MED 530. The US

Government cannot be held liable for any changes in the industry standards, due to change of laws, regulations, rules, standards and guidelines during the duration of the contract. The current information must be verified by the respective contractor and shall be subject to technical changes.

2 .2 Recurring Services:

2.2.1 Preventive Maintenance: The contractor shall develop and maintain a Preventive

Maintenance Plan (PMP). Any changes to the PMP require approval by the COR. The contractor is required to develop the PMP in strict accordance with each of the manufacturer’s recommended preventive maintenance schedule. At a minimum, regardless of the manufacturer’s recommendation, each piece of equipment shall receive a documented visual inspection no less than every 6 months.

2.2.1.1 Unscheduled Maintenance (PM): The contractor shall perform minor repair and maintenance of food service equipment, food service support equipment, and refrigeration equipment. The contractor shall perform minor plumbing, as well as provide electrical support, to ensure proper operation and service for equipment to meet performance requirements. The contractor shall perform preventive maintenance as scheduled and document it in detail on a WO.

The scheduled minor repair and maintenance includes but is not limited to:

- Inspection, replacing parts with a value up to and including €500.00, cleaning, adjusting, realignment, lubrication, calibration, tightening screws and bolts.

- Refilling of all refrigerants and lubricants independently from the cost, and making repairs as necessary to keep equipment in operation and manufacturer’s standards.

2.2.1.2 PM Schedule: The contractor shall maintained the PMP for the entire contract period on a Microsoft Excel spreadsheet, with changes electronically submitted to the COR within seven (7) calendar days of the change. The plan shall specify when preventive maintenance will be accomplished. The COR will approve or disapprove the proposed schedule within five

(5) calendar days after submission. If disapproved, the contractor shall resubmit corrections within two (2) calendar days. The contractor shall not deviate from the approved maintenance schedule without prior approval of the COR or authorized U.S. Government representative.

2.2.1.3 PM Service List: At the end of each month the contractor shall provide the COR a listing of equipment by building, date, serial number and model number of all the equipment which was serviced. PM shall be scheduled and performed IAW the Italian Engineering

Federation, manufacturer specifications, and approved PM schedule. During PM the contractor shall identify any defects and overdue safety inspections to avoid costly and serious problems.

2.2.1.4 Equipment Repairs Estimates: The contractor shall identify equipment requiring repairs and submit Parts Order Requests estimate in writing, including a cost breakdown, to the COR. If the contractor and Government point of contact determine property is beyond economical repair, the contractor shall recommend to the COR, in writing, that such property be replaced.

2.2.1.5 Inoperable Equipment: The contractor shall disconnect and tag all inoperable or unserviceable equipment, place an estimated date when the equipment will become operational and notify the COR within four (4) hours after tagging the equipment. The contractor shall connect and disconnect all utility lines to property when required and provide maintenance for the utility line connections.

2.2. Italian Law Inspections (ILI): The contractor is responsible to determine the ILI frequency required, and to ensure that all ILIs are completed in a timely manner. In addition, the contractor shall also support in the event that there is an unscheduled ILI (e.g. surprise inspection) In both cases, a work certificate (see Para. 2.4.1) needs to be created by the contractor as described in this PWS. If possible, PM visits and ILI should be done at the same time. Documentation (test protocol) needs to be provided to the owner of the equipment and to the COR, along with the work certificate (see Para. 2.4.1). Test protocols can be either a print out from a digital test instrument or a handwritten inspection sheet. If a handwritten sheet will be used, the most current version of the test protocol shall be used in accordance with the applicable regulation.

2.3 Repair Calls: Repairs will be performed on a per call basis within three working days from receiving authorization of the COR and documented on the work certificate in

English. The Facility Manager or the COR will sign the form after completion of repair.

If it is discovered that the repair cannot be completed on Government premises and removal of the equipment to the contractor’s repair facility is necessary, the contractor shall sign a hand receipt which will be provided by the Facility Manager or the COR. The resulting transportation cost will be the responsibility of the contractor.

2.3.1 Repair Calls: Calls for repairs will be placed during normal working hours (0800-

1700 hrs), Monday thru Friday, excluding holidays. The authorized personnel will fax, email, or phone in repair calls. The contractor will provide the COR with a phone and fax number, and e-mail address where to place the repair calls within seven (7) calendar days from contract award. The contractor's response time to a repair call is within 24 hours from its receipt.

If a call is placed on a Friday or on a day preceding an official holiday, the contractor shall respond to the site the next working day at the latest. Calls will also be placed to remove refrigerants/hazardous liquids in preparation for disposal. Response to a repair call is provided when, upon receiving the request, the contractor’s technician inspects the equipment on site and identifies the type of work needed to be performed.

2.3.1.1 Price Estimate: When the cost of each spare part exceeds 500€ the contractor shall provide a price estimate for the spare part and submit it to the COR for approval/disapproval within three (3) working days of receiving the request. Upon request of the COR, THE

CONTRACTOR, BEFORE EXECUTING REPAIRS, SHALL SUBMIT THREE QUOTES TO

THE COR, FOR each spare part IN EXCESS OF € 500.00.

The COR will then validate whether or not pricing is appropriate for the spare part to be replaced using various tools at his disposition. If the COR decides that the price estimate is excessive, the contractor will be required to justify the price estimate to the COR. The work shall not be started until the COR has approved the price estimate.

The contractor will furnish all parts, materials and refrigerants used in connection with repair calls; repair work will be performed within three (3) working days from the COR authorization.

When the cost of each spare part does not exceed €500.00, the contractor will not require pre approval from the COR. The contractor Project Manager will perform the price estimate and the repair work will be performed within three (3) working day from the notification.

Any deviance from this procedure shall be approved by the COR and Contracting Officer.

2.3.1.2 Materials. The contractor shall provide all the materials and spare parts of the same type and brand of the components to be replaced, or compatible, in accordance with the manufacturer’s recommendations.

The replacement of any light bulbs and fluids (i.e refrigerants, lubricant oils) shall be considered as part of the preventive maintenance (CLINs 0001-0002-0003-0004 and related option CLINs).

2.3.2 Inventory and Labeling: The COR will provide the contractor with an inventory list after the start of services (Technical Exhibits # 1 through 4). It is the contractor’s responsibility to inventory and label new equipment. The inventory list will identify all equipment on which the contractor is to perform PM and repair services. All replacement equipment shall be added to the inventory and to the contractor’s preventative maintenance schedule/plan. There will be no additional cost to the

Government for the contractor to maintain and repair replaced equipment.

2.3.3 Labeling of Equipment: During contract performance and upon request of authorized U.S.

Government representative, the contractor shall label all equipment listed on the inventory as well as items added to the list at a later time. The label shall contain at a minimum the Serial Number, and must be able to remain affixed to the equipment through extreme heat, extreme cold, steam, moisture, and any other conditions that may be present in the area where the equipment is stored and/or utilized. Also, the label shall correspond with a tracking system. The contractor shall provide labels and the tracking system at no additional cost to the Government.

2.4 Work Document Procedures:

2.4.1 Work Certificate: The contractor shall document the services provided under the provisions of this contract by completing a work certificate in English. A work certificate shall be issued for either PM or repair calls listing the equipment maintained or repaired.

One copy will be used as a supporting document to the contractor’s invoice. Each work certificate requires the printed name as well as the signature from the Facility Manager or the COR and the repair call number assigned, when the repair quote is requested. This number will also need to be listed on the invoice. The contractor’s format is acceptable.

2.4.2 Distribution of Work Certificates: The contractor shall complete all work certificates at the equipment location, sign them, and obtain the customer's printed name and signature before submitting them for certification and payment. The distribution of the work certificates is as follows:

One copy shall remain with the Facility Manager or the COR.

One copy of the work certificate shall be emailed by the contractor to the COR within three (3) working days after completion of work.

2.5 Technical Manuals:

2.5.1 Availability of Manuals: The contractor shall obtain published technical manuals

(e.g. repair part identification list, explosion view) pertinent to the equipment which needs to be maintained and repaired at the contractor’s own expense. In addition, upon demand, the contractor shall provide these technical manuals to the COR.

2.5.2 Non-Availability of Manuals: If manuals for equipment are not available at all, the contractor shall maintain and repair the equipment in accordance with current best commercial industrial practice of Italian/European or American standards.

2.6 Subcontractor: If the prime contractor is in need of a subcontractor for certain type of repairs and/or maintenance, it is the responsibility of the prime contractor to guarantee the following:

The subcontractor must have the same qualifications as the primary to perform required repairs and/or maintenance as described in this contract to keep/bring the equipment in a safe and operational condition.

PART 3

DEFINITIONS

Definitions:

contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does

NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Disposal: Returning equipment to the Government for proper turn in. The disposal of replaced repair parts and refrigerants during repair process and/or PM/ILI visits shall be contractor’s responsibility and completed at no additional cost to the US Government.

Installation – Connecting equipment to already existing electric-, gas-, water-, pneumatic and drainage lines to a condition that the equipment is in a safe and operational condition.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

Removal: Disconnecting equipment from all existing supply as well as drainage lines to a condition that the equipment can be transported.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

PART 4

APPLICABLE PUBLICATIONS

4. Applicable Publications (Current Editions): The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures for equipment.

4.1 Contractor Adherence: e.g. AER 385-29, USAREUR Pamphlet 690-70, environmental laws, etc. and accepted commercial standards and practices.

4.2 Technical Bulletin (TB) MED 530: Tri-Service Food Code

PART 5

ATTACHMENT/TECHNICAL EXHIBIT LISTING

5. Technical Exhibits:

5.1 Attachment 1 Performance Requirements Summary

5.2 Attachment 2 Deliverables Lists

5.3 Technical Exhibit 1 Ederle Equipment Inventory

5.4 Technical Exhibit 2 Del Din Equipment Inventory

5.5 Technical Exhibit 3 Mensa Vicenza Equipment Inventory

5.6 Technical Exhibit 4 Mensa Livorno Equipment Inventory

ATTACHMENT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance

Objective

PWS

Paragraph

Performance Standard Method of

Surveillance

Corrective

Measures/Remedies

PRS #1.

Quality Control

Plan

1.6.1

The contractor shall develop and submit the QCP to the COR for review and acceptance no later than seven (7) days after contract award. The contractor shall maintain the accepted QCP throughout the life of the agreement. Any proposed change to the QCP shall be submitted to the contracting officer for written approval.

Periodic Inspection

First non-compliance:

Re-perform to agreement terms and standards. Any subsequent non-compliance will result in a 10% withhold from each invoice until performance is in compliance.

PRS #2.

Combating

Human

Trafficking

1.6.9.4

The contractor shall notify its employees of the US

Government’s policy prohibiting trafficking in persons and the actions that will be taken against employees or agents for violations of this policy.

Periodic Inspection

Refer to FAR Clause

52.222-50 (e)

PRS#3.

Key Personnel 1.6.12

At the Post Award conference, the contractor shall submit to the COR, in writing, the name, title, office, home and mobile telephone number of the

Project Manager.

Periodic Inspection

The contractor will be allowed up to three (3) additional days for documents to be submitted.

Thereafter, the non-compliance will be documented in the file and the related invoice will not be approved until the performance standard is met.

PRS#4.

Maintenance

Technicians

1.6.16.2

The Maintenance Technicians shall be designated in writing and a copy of their certification(s) shall be provided to the COR 10 days after contract award.

Periodic Inspection

The COR will notify the

KO and allow the contractor up to three (3) additional days for documents to be submitted.

Thereafter, the non-compliance will be documented in the file and the related invoice will not be approved until the performance standard is met.

PRS#5

Preventive

Maintenance

2.2.1.2

The contractor shall develop and maintain a

Preventative Maintenance Plan (PMP). Any changes to the PMP require approval by the

COR. The contractor is required to develop the PMP in strict accordance with each of the manufacturer’s recommended preventative maintenance schedule. At a minimum, regardless of the manufacturer’s recommendation, each piece of equipment shall receive a documented visual inspection no less than every 6 months.

Periodic Inspection

The COR will notify any non-compliance to the

KO The non-compliance will be documented in the file and the related invoice will not be approved until the performance standard is met.

PRS#6

Repair Calls 2.3.1

The contractor's response time to a regular repair call must be within 24 hours from its receipt

(excluding holidays).

Periodic Inspection

Response to a repair call is intended as a technician visiting the facility and examining the equipment.

Each late occurrence will be documented and if contractor is late in 5% or more of instances a 2% penalty will be applied to maintenance fees for the month in which each subsequent infraction occurs.

PRS#7

Price Estimate 2.3.1.1

The contractor shall provide three (3) price estimates for the repair parts with cost in excess of 500€ and submit it to the COR for approval/disapproval within three (3) working days of receiving the repair request.

Periodic Inspection

Noncompliance is defined as the contractor not providing the price estimates and/or quotes within the established time frame. After five (5) instances of non-compliance, for any subsequent non-compliance 2% will be withheld from each invoice.

PRS#8

Contractor

Manpower

Reporting (CMR)

2.7

The contractor shall fully comply with CMR.

Periodic Inspection

Re-perform to standard.

Non-compliance will be documented in the file and the related invoice will not be approved until the performance standard is met.

ATTACHEMENT 2

DELIVERABLES

SCHEDULE

Deliverable Submittal # of Copies Medium/Format Submit To Required certification and clearances, including police good conduct certificate and training certificates for personnel working under this contract.

Once for each new

Employee at the time of the Pass

Request.

1 Print out Contracting Officer and COR

Attend post award meetings

As required N/A N/A N/A

Name, title, office, home and mobile telephone number of the Project Manager

At Post Award

Conference

1 Word document and/or print out

Contracting Officer and COR

Quality Control Plan 7 days after contract award

1 Word document and/or print out

Contracting Officer and COR

List of qualified technicians

10 days after contract award

1 Word document and/or print out

Contracting Officer and /or COR

Telephone number and an e-mail address for service calls

7 days after contract award

1 Word document and/or print out

COR and authorized

US Government representative

PMP Submitted with offer

1 Excel spreadsheet Changes approved by

COR

Cost estimate Always required for spare parts over

500€

1 E-mail or

Memorandum

COR

Invoice Five days after the end of the month in which the task is performed

1 WAWF COR

CMR NLT 31 October of each calendar year

Electronically COR

The following have been deleted:

END ADDENDUM TO 52.212-1

(End of Summary of Changes)