PerformanceWorkStatementSpecialSystemsM R.pdf

Performance Work Statement

Special System Maintenance/Repair 4-Feb-16

PERFORMANCE WORK STATEMENT (PWS)

FOR

SPECIAL SYSTEM MAINTENANCE &

REPAIR

AFSBn-AFRICA

FEBRUARY 2016

TABLE OF CONTENTS

SECTION PARAGRAPH TITLE

I Description of Services

1. General requirements

1.1 Project overview

1.2 Limitation of working space

2 Scope of work

2.1 General

2.2 Repair responsibilities

2.2.1 Complete maintenance and parts replacement

2.2.2 Monthly maintenance inspection

2.2.3 Emergency Maintenance

2.3 Special Maintenance requirements

2.3.1 Compressed Air System

2.3.1.1 Monthly

2.3.1.2 Specific Requirements

2.3.2 Oil Distribution System

2.3.3 Anti-Freeze Recycling System

2.3.3.1 Monthly

2.3.4 Wash Facility High Pressure Wash System

2.3.3.1 Monthly

2.4 Submittals

2.4.1 Initial schedule

2.4.2. Monthly Work schedule

2.4.3 Monthly reports

2.4.4 Equipment

2.4.5 Safety

2.4.6 Material

2.4.7 Preventive Maintenance Plan

II Service delivery summary

4. Table

III General Information

5.1 Contractor qualification

5.1.1 Management

5.1.2 Identification

5.1.3 Contractor Employees

5.2 Quality Control Plan (QCP)

5.2.1 QC Authority

5.3 Quality assurance

5.3.1 Quality Assurance Surveillance Plan

5.4 Safety

5.5 Contractor Manpower Reporting

5.6 Physical Security

5.7 Hours of Operations

SECTION I

DESCRIPTION OF SERVICE

NOTE TO QUOTERS:

The Contractor is not a United States Government employee and will operate independently with no supervision in performing these tasks. Government employee rights and benefits or other conditions of employment are not applicable to the Contractor.

These aspects are found solely in the provisions of the individual’s Government contract. The Contractor is responsible for his/her own continuing education or training requirements and is expected to have the requisite skills to perform work specified on contract immediately and in accordance with Performance Objective Standard. While interaction is required to obtain task requirements, the Contractor will utilize their own skills and initiative to accomplish these task requirements. The Contractor will communicate with the designated Contracting Officer’s Representative (COR) for task assignments and any questions in regard to the work place.

1. GENERAL REQUIREMENTS

1.1 PROJECT OVERVIEW

This project consists of maintenance services including all parts, required testing and certifications for equipment within the facilities used by AFSBn-Africa to perform maintenance and supply of military vehicles/equipment within the Camp Darby

Livorno, Depot area. The work includes, but is not limited to, routine, preventive, and emergency maintenance, cleaning, minor repair, replacement, adjustment and disposal of used parts, testing and certifications. Contractor will provide to the COR all parts certifications, required reports prepared by qualified personnel, and disposal authorizations. This project will keep all facility apparatuses into full compliance of all current codes and standards as well as provide 100% operational equipment with full capabilities for AFSBn-Africa during AFSBn-Africa operating hours. The Contractor must also prepare and maintain technical data sheets (approved by the COR) on all facility equipment maintenance as required by the COR.

The work shall be performed in accordance with O&M manuals, AFSBn-Africa, and all current U.S. codes and Italian regulations. All maintenance material used must be approved by the COR. No spare part that can be determined to be substantially equivalent to the standards specified in the operat ion and maintenance manuals may be used without COR approval. A complete list of repair parts must be provided to COR for approval prior to installation.

1.2 LIMITATION OF WORKING SPACE

The location of the job site mobilization will be determined by COR and will be approved in writing. The availability of storage and working areas is limited. The Contractor must not interfere with on-going activities of AFSBn-Africa and in the event conflicts arise, the Contractor must advise the COR immediately. Due to ongoing activities of the Directorate of

Maintenance, a maintenance work schedule must be submitted and updated as requested by the COR.

The Contractor shall, except where required for service connections or other special reasons confine his operations strictly within the boundaries of the site. Workmen will not be permitted to trespass onto adjoining property. Any operations or use of space outside the boundaries of the site shall be by arrangement with all interested parties prior to commencing work. It must be emphasized that the Contractor must take all practical steps to prevent his workmen from entering adjoining property and in the event of trespassing; the Contractor will be held entirely responsible.

2. SCOPE OF WORK

2.1 GENERAL

This section covers a basic overview of project requirements. The Contractor will perform all maintenance and necessary repairs in accordance with original manufacturer's recommendations of all equipment and system components, replacing used or damaged parts, performing required certifications, testing, adjusting, and balancing and making sure all used parts are properly disposed. The contractor will provide proper maintenance schedules, reports, data cards, inventories, and other maintenance reporting as required. The Contractor will ensure AFSBn-Africa can continue to operate successfully, to original equipment specifications, and within all required codes, regulations, and permit requirements. The end-state for serviceability of this equipment is fully functional equipment that when used for their intended purposes meet the industrial safety standards contained in the applicable host nation and US Army regulation for shop equipment in the industrial facility.

The Contractor is responsible for cleaning and removing all maintenance and material, unusable material, garbage, scrap material and other debris that is a result of performing equipment maintenance. It will be the Contractor’s responsibility to properly dispose of all unused materials (i.e., used filters, metals, cardboard, paper, and wood) as well as proper disposal of all hazardous materials/waste. Disposal and handling of hazardous material must be in accordance with USAG Vicenza regulations and requirements and all coordination will be made with USAG Vicenza Environmental office via the COR. The Contractor will submit a detailed report based on COR and Livorno DPW Environmental office requirements outlining all required technical information of each hazardous material handled, safe and proper handling of this material and a complete disposal plan to be approved by the COR.

The Contractor will provide:

a) Provide proper documentation attesting that contractors is fully authorized to work on Ceccato/ RAASM equipment.

b) qualified personnel to perform electrical, mechanical, and specialized tasks as required

c) licensed Engineer/Technician qualified to prepare required certification documentation, testing, and training as required

d) qualified electrical technician capable of certifying all electrical work performed on all systems

e) qualified mechanical technician capable of certifying all mechanical work performed on all systems

f) original spare parts compatible with the ones indicated by the factory for equipment

g) maintenance reports outlining maintenance performed, critical repairs completed, and critical repairs required

h) monthly schedule showing dates of required maintenance inspections, preventive maintenance activities, scheduled repairs, and any other scheduled events as required by the COR.

i) preventive maintenance plans and schedule.

j) disposal of used hazardous parts by certified/qualified personnel (certification must be provided after disposal)

k) continual updates to maintenance plan including description of all repair parts, maintenance parts, and equipment

2.2. REPAIR RESPONSIBILITIES

The Contractor assumes full responsibility for the maintenance and repair of all equipment and systems located in bldgs, 5150 and 5881, as they are included in this statement of work and for ensuring in its entirety is fully compliant in respects to all Italian and US codes and regulations. At all times, all facilities and surrounding area must be kept clean with minimum disruptions for

AFSBn-Africa personnel. Safety requirements must be considered at all times. All requirements found within this SOW are meant to maintain equipment at full operating condition, respecting all US and Italian regulations, safety, environmental, and permitting requirements.

2.2.1 COMPLETE MAINTENANCE AND PARTS REPLACEMENT

The contractor will provide maintenance cycles as required and all equipment covered under this PWS. Schedule of maintenance cycles will be coordinated in conjunction with COR and all maintenance schedules must be approved by COR prior to execution.

Maintenance must be completed as per this performance work statement, O&M manuals, US and Italian regulation, industrial safety, and permitting requirements. All replacement parts and material must be approved by the COR prior to purchase and installation. Maintenance plans must be approved by the COR prior to execution. These plans will include inspection reports, check-lists, inventory and material requirements, testing and certification requirements, and quality control procedures. The contractor is required to certify all work performed and provide certification and testing documentation as required by the COR.

At completion of each maintenance cycle, the contractor will be required to provide detailed reports outlining maintenance performed, deficiencies found and resolved, replacement parts, and other information as deemed necessary. The Contractor will provide all material as required respecting this performance work statement and system O&M manuals.

2.2.2 MONTHLY MAINTENANCE INSPECTION

The contractor will complete monthly maintenance requirements as defined in the O&M manuals as part of this contract. Material for normal monthly maintenance is also provided as part of this contract. The Contractor will perform monthly inspections and at completion of inspection and any required maintenance, provide a detailed report to the COR listing deficiencies found, and proposed resolution.

The contractor will also perform monthly inspections and resolve problems that are preventing any and all equipment from operating successfully and safely. Equipment covered under this PWS must remain operational at all times and is the responsibility of the contractor to ensure this is achieved. The only acceptable downtime for the equipment is during schedule maintenance cycles or emergency repairs. Equipment must be operational within 24 hours of identified failures unless written approval received by the COR. For approval, the Contractor must identify the failure, cause of the failure, and reason for delay in rendering the equipment operational. Contractor will use specific forms, “Libretti”, and reporting formats as found throughout this PWS, as requested by the COR, and as suggested by the Contractor with approval from the COR. In addition, the Contractor will use the “Registro Di Controllo Attrezzature”, D.M 11 aprile 2011 e D.Lgs.9 aprile 2008, n. 81 for reporting monthly inspection and maintenance performed. The COR will provide a copy of this “Registro” for review but it will be the responsibility of the contractor to obtain one “registro” per piece of equipment, update, and complete with each monthly inspection/maintenance performed as part of this contract.

2.2.3 WARRANTY AND UNSCHEDULED REPAIRS

2.2.3.1 WARRANTY REPAIRS

When maintenance and repairs are successfully completed respecting O&M maintenance requirements, OSHA, ANSI/ASME, US and Italian permitting requirements, US and Italian Industrial Safety requirements and this PWS, 100% operational equipment is achieved. Warranty repair requirements are considered to be a failed inspection/maintenance on the part of the contractor and are covered under this contract with no additional cost to the government for these repairs.

This PWS requires that the contractor provides for 100% operational equipment in accordance with O&M manuals, US and

Italian regulation, industrial safety, and permitting requirements as well as to provide annual, quarterly and monthly inspections and minor maintenance. Due to safety concerns of the equipment the Contractor must respond to warranty repair items and stabilize the equipment/deficiency within 8 working hours of being notified until complete repair can be achieved. In the event the contractor cannot respond within 8 working hours, justification must be provided to the COR for approval. Repairs must be completed within 24 hours of being notified. In the event repairs cannot be completed within 24 hours, the contractor must justify cause of delay for approval from the COR.

2.2.3.2 UNSCHEDULED REPAIRS

When repairs are required outside of O&M maintenance requirements, and not considered to be a failed inspection/maintenance by the Contractor the work item is considered Unscheduled Repairs and will require an approval from the COR prior to continuing work. The Contractor must provide a detailed report describing cause of failure, time required to resolve, method of resolution, repair parts required, along with labor and single item material costs. Unscheduled Repairs must be approved by the

Contracting Officer prior to execution. If required by the COR, the Contractor will provide three proposals for each replacement part exceeding 500 Euro to verify best value to the Government.

Within 30 days after contract award, the contractor must provide to the COR a complete and comprehensive analysis of the current operating conditions for all equipment. The Contractor shall submit a detailed report for all equipment using documents as listed throughout this PWS as well as a comprehensive “repair plan” listing all required parts, quantities, and costs. It is possible that some repairs are required even though equipment is still operational and thus, within these first 30 days after contract award, it is critical that the contractor list these repairs, justify, and provide a detailed cost proposal. Included within the analysis should be a preventive maintenance plan and schedule, along with listing all O&M requirements.

2.3 SPECIAL MAINTENANCE REQUIREMENTS

The Contractor is required to consider full maintenance and required inspections and testing, respecting O&M manuals, AFSBn-

Africa mission, and specific safety and permitting requirements for the compressed air system, oil distribution system and anti-freeze recycling system used by AFSBn-Africa maintenance personnel. The equipment shall be maintained to meet 100% operational. All required testing and certifications must be completed by a licensed tecnician. Within 30 days after contract award, the contractor must provide to the COR a complete and comprehensive analysis of the current operating conditions for all equipment. Included within the analysis should be a preventive maintenance plan and schedule, along with listing all O&M requirements.

2.3.1 COMPRESSED AIR SYSTEM

The Contractor shall inspect and test the entire compressed air system to ensure operation at designed standards. All system components shall be checked for locations of potential system failures or leakage. The Contractor shall repair or replace any airlines, pumps, compressors, connections, tanks, gauges, or cutoff valves as required to return the system to an operational condition. There are high pressure compressed air supply systems as part of the equipment to be maintained under this contract.

The Contractor’s PM program shall be developed based on manufacturers’ recommended procedures.

The Contractor is required to consider full maintenance and replacement along with all required testing and certifications for all complete compressed air system. The Contractor is required to submit a preventive maintenance plan, schedule, and all other documentation as required. Contractor must provide confirmation and verification of all material purchases with original manufacturer requirements and receive approval from the COR prior to purchase.

2.3.1.1 MONTHLY: The Contractor will inspect the complete compressed air system and all equipment monthly and provide a detailed inspection report to the COR at completion. This report will include items inspected, minor maintenance performed, testing conducted and any other deficiencies preventing any component of the system from operating successfully and safely.

Monthly inspection reports along with any identified deficiency must be signed by the appointed licensed technician.

Maintenance inspections and associated material based on O&M requirements is covered under this contract. Any item that fails inspection or testing must be repaired/services by the contractor as part of the monthly preventive maintenance requirements and is included within this contract.

The Contractor must provide maintenance schedule and preventive maintenance plans. Monthly maintenance and associated material is covered under this contract. The Contractor is required to complete maintenance based on O&M manuals, US and

Italian safety, AFSBn-Africa mission, and Local Government permitting requirements. All maintenance and material must be approved by the COR prior to purchase and installation. Contractor must provide a written report listing all equipment and verifying compliance with original manufacturer requirements. Substitutions can only be approved by the COR. At completion of monthly maintenance, the Contractor must provide all certification and testing documentation as required and ensure the proper labels, tags, and decals have been placed on the equipment. Maintenance logs and inspection sheets will be securely affixed to the equipment and must be dated and signed by a licensed technician. The Contractor must implement and document a preventive maintenance program with contractor’s maintenance plan and checklists being approved by the COR.

The following is to be used as minimum requirements for preventive maintenance inspections and controls for the Ceccato CSB

40, 13 Bar air compressors. The Contractor must develop a preventive maintenance plan and schedule utilizing at a minimum the below industrial standard for compressed air systems checklist. O&M, AFSBn-Africa usage, age of equipment, and US and

Italian Industrial Safety for Equipment requirements must be considered to develop a complete maintenance and inspection checklist:

2.3.1.2 SPECIFIC REQUIREMENTS

The Compressed Air system is composed of the following major end items. As part of the PWS, the contractor must inventory the entire system and ensure all components comprising the complete system are identified ensuring a complete list of item, model number, quantity, location, serial number, manufacture, and any other information as requested by the COR.

Air Compression Systems Model Number Qty Location Manufacturer

Air compressor CSB 40/13 4 Bldg 5881 North/South mezzanine floors Ceccato SpA

Air dryer CDX 41 4 Bldg 5881 North/South mezzanine floors Ceccato SpA

Air Tank RC10 4 Bldg 5881 North/South mezzanine floors TERMEC Cordivari

Air compressor connections 20 Bldg 5881 Bay Area Wurth

Air Compressor CS D75 2 BLDG 5150 CECCATO

Air Dryer CD X77 1 BLDG 5150 CECCATO

Air Tank 2 BLDG 5150 SC SRL

Air REELS 31 BLDG 5150 RAASM

Water/oil separator FOD 213 31 BLDG 5150 CECCATO

Bldg 5150 is supported by 2 air compressor that are serviced by one air dryer, the Contractor is required to install a new air dryer

CECCATO model CDX 77. Substitutions can only be approved by the COR. The contractor is required to perform any required modifications to existing system in order to successfully install the new air dryer.

2.3.2 OIL DISTRIBUTION SYSTEM

The Contractor shall inspect and maintain including all necessary repairs to oil distribution systems to ensure proper operation, and maximize useful life, including hoses, nozzles, gauges and any item required to make the system fully functional.

The Contractor is required to consider full maintenance and replacement along with all required testing and certifications for all complete oil distribution system. The Contractor is required to submit a preventive maintenance plan, schedule, and all other documentation as required. Contractor must provide confirmation and verification of all material purchases with original manufacturer requirements and receive approval from the COR prior to purchase.

2.3.2.1 MONTHLY: The Contractor will inspect all equipment comprising the oil distribution system monthly and provide a detailed inspection report to the COR at completion. This report will include items inspected, minor maintenance performed, testing conducted and any other deficiencies preventing any component from operating successfully, safely, and within

Environmental requirements. Monthly inspection reports along with any identified deficiency must be signed by the appointed licensed technician. Monthly maintenance and associated material is covered under this contract. Any item that fails inspection or testing must be repaired/services by the contractor as part of the monthly preventive maintenance requirements and is included within this contract.

The Contractor must provide maintenance schedule and preventive maintenance plans. Monthly maintenance and associated material is covered under this contract. The Contractor is required to complete maintenance based on O&M manuals, US and

Italian safety, AFSBn-Africa mission, and Local Government permitting requirements. All maintenance and material must be approved by the COR prior to purchase and installation. Contractor must provide a written report listing all equipment and verifying compliance with original manufacturer requirements. Substitutions can only be approved by the COR. At completion of monthly maintenance, the Contractor must provide all certification and testing documentation as required and ensure the proper labels, tags, and decals have been placed on the equipment. Maintenance logs and inspection sheets will be securely affixed to the equipment and must be dated and signed by a licensed technician. The Contractor must implement and document a preventive maintenance program with contractor’s maintenance plan and checklists being approved by the COR.

The oil distribution system is comprised of the following major components. As part of the PWS, the contractor must inventory the entire system and ensure all components comprising the complete system are identified ensuring a complete list of item, model number, quantity, location, serial number, manufacture, and any other information as requested by the COR. Maintenance is required for all hose reels, hose lines, connections, valves, pumps, and all other parts comprising the complete system.

Oil Distribution/Recycling System Model No. Qty Location Manufacturer

Digital Meter 30 Bldg 5881 Bay Area RAASM

Hose Reels/Hose/Nozzle 30 Bldg 5881 Bay Area

Pump E5PP2RA29A 1 Bldg 5881 Bay Area VerseMatic

Vehicle Oil Storage Tanks – 5000 L. 3 Bldg 5881 Hardstand Area CORDAVARI

Vehicle Used Oil Storage Tank – 5000 L. 1 Bldg 5881 Hardstand Area CORDAVARI

Digital Meter 51 BLDG 5150 RAASM

Hose Reels/Hose/Nozzle 51 BLDG 5150 RAASM

PUMP 11505-9100 3 BLDG 5150 RAASM

Pump AB340NBR7060 1 BLDG 5150 RAASM

Vehicle Oil Storage Tanks - 1000 L 1 BLDG 5150

Vehicle Oil Storage Tanks - 5000 L 2 BLDG 5150

Waste Oil Storage Tanks - 5000 L 2 BLDG 5150

Oil Distribution maintenance bays building 5881:

Pump and Digital Meter/alarm. Note that there are an additional three Gartec Digital Meters for the oil storage tanks included within maintenance requirements of this

PWS.

Pumps servicing oil storage tanks. Total of four included within maintenance requirements of this contract.

2.3.3 ANTI-FREEZE RECYCLING SYSTEM

The Contractor shall inspect, maintain, and make all necessary repairs to the anti-freeze recycling system to ensure proper operation, and maximize useful life, including hoses, nozzles, gauges and any item required to make the system fully functional.

The Contractor is required to consider full maintenance and replacement along with all required testing and certifications for all equipment comprising the anti-freeze recycling system in accordance with equipment O&M manuals, as well as US and Italian safety requirements. The Contractor is required to submit a preventive maintenance plan, schedule, and all other documentation as required. Contractor must provide confirmation and verification of all material purchases with original manufacturer requirements and receive approval from the COR prior to purchase.

2.3.3.1 MONTHLY: The Contractor will inspect all equipment comprising the anti-freeze recycling system monthly and provide a detailed inspection report to the COR at completion. This report will include items inspected, minor maintenance performed, testing conducted and any other deficiencies preventing any component from operating successfully and safely. Monthly inspection reports along with any identified deficiency must be signed by the appointed licensed technician. Monthly maintenance and associated material is covered under this contract. Any item that fails inspection or testing must be repaired/services by the contractor as part of the monthly preventive maintenance requirements and is included within this contract.

The Contractor must provide maintenance schedule and preventive maintenance plans. Monthly maintenance and associated material is covered under this contract. The Contractor is required to complete maintenance based on O&M manuals, US and

Italian safety, AFSBn-Africa mission, and Local Government permitting requirements. All maintenance and material must be approved by the COR prior to purchase and installation. Contractor must provide a written report listing all equipment and verifying compliance with original manufacturer requirements. Substitutions can only be approved by the COR. At completion of monthly maintenance, the Contractor must provide all certification and testing documentation as required and ensure the proper labels, tags, and decals have been placed on the equipment. Maintenance logs and inspection sheets will be securely affixed to the equipment and must be dated and signed by a licensed technician. The Contractor must implement and document a preventive maintenance program with contractor’s maintenance plan and checklists being approved by the COR.

The anti-freeze distribution system is comprised of the following major components. As part of the PWS, the contractor must inventory the entire system and ensure all components comprising the complete system are identified ensuring a complete list of item, model number, quantity, location, serial number, manufacture, and any other information as requested by the COR.

Maintenance is required for all hose reels, hose lines, connections, valves, pumps, and all other parts comprising the complete system.

Anti-Freeze Distribution/Recycling System Model No. Qty Location Manufacturer

Coolant recycling system BE55C 50R 1 Bldg 5881 Hardstand area Finish Thomson

Digital Meter K400 10 Bldg 5881 Bay Area RAASM

Hose Reels/Hose/Nozzle 10 Bldg 5881 Bay Area

Pump E5PP2RA29A 1 Bldg 5881 Bay Area VerseMatic

Anti-freeze Recycling Storage Tanks 2 Bldg 5881 Hardstand Area

Coolant recycling System 1 Bldg 5150 Finish Thomson

Digital Meter 17 Bldg 5150 RAASM

Hose Reels/Hose/Nozzle 17 Bldg 5150 RAASM

Pump 11505-9100 1 Bldg 5150 RAASM

Pump AB34ONBR7060 1 Bldg 5150 RAASM

Anti-Freeze Recycling Storage Tanks 1000 L 2 Bldg 5150

Anti-Freeze Recycler:

RAASM Pump: RAASM Digital Dispenser

2.4 SUBMITTALS

2.4.1 INITIAL SCHEDULE: The Contractor shall submit to the COR a general schedule of planned performance of work for the contract period. The schedule shall indicate the day or days of the week that weekly or more frequent services will be accomplished, the week of the month that items of less than weekly frequency will be accomplished, the location to receive services, and the services to be accomplished. The contractor shall make changes to this report as required.

2.4.2. MONTHLY WORK SCHEDULE: The Contractor shall develop a monthly work schedule for all recurring work under this contract. The schedule shall be submitted to the COR at least five working days prior to the start of the schedule month.

Any changes to the approved monthly work schedule shall be reported in advance to the COR. The schedule shall be organized by annex and sub-annex and changes made as required by the COR.

2.4.3 MONTHLY REPORTS: The Contractor shall submit a monthly report to the COR containing the following information at a minimum. No payment requests will be accepted without the monthly report and invoices included.

a. Detailed description of maintenance performed, deficiencies resolved, and method of resolution

b. Man-hours to complete each work item

c. Complete list of parts and materials used along with individual cost of the material/parts

d. Additional information as deemed necessary by the COR

2.4.4 EQUIPMENT: A report that provides accurate and detailed records of each piece of equipment which includes equipment related data, such as serial number, last maintenance performed, next maintenance due, certifications required, date of last certification, date of next certification, safety procedures, inspection, specification data (name plate), equipment downtime, and related documentation. Data plates as required by the COR will be affixed to the equipment.

2.4.5 SAFETY: Equipment safety plans tracking hazardous materials for multiple equipment and locations. Safety information should be available for reference, tracking ratings for health, flammability, contact, and Material Safety Data sheets for hazardous materials. The Contractor should define lock-out/tag-out procedures when equipment is non operational, allowing tagout procedures to be associated to hazards or directly to locations, equipment, and safety plans or work item. The COR will approve procedures and make changes as required to ensure safety for the Contractor and AFSBn-Africa personnel.

2.4.6 MATERIAL: The Contractor will track material used for equipment repairs including delivery and cost data. This capability will allow improved visibility of issues for work planning and efficiency. In turn, it will better track critical delays that impact the mission of AFSBn-Africa. This report will be used in order to prevent redundant parts ordering and nonstandard procurement practices.

2.4.7 PREVENTIVE MAINTENANCE PLAN: The Contractor shall perform Preventive Maintenance services including but not limited to:

a. All preventive maintenance such as replacing filters, lubrication, cleaning, replacing and/or adjusting belts, etc., as recommended by the equipment manufacturer.

b. Replace minor parts such as fuses, relays, quartz lamps, coils, contactors, belts, jacks, stands, motors, etc., which are found to be defective during inspections

c. Notification to the COR of all major parts certified to be defective, and coordinate a schedule for replacement.

The Contractor shall establish a Preventive Maintenance Plan for all equipment. The PM plan shall be organized to prevent disruption of services and/or damages. The plan shall require a schedule for PM, monitoring and recording all preventive maintenance (PM) tasks, time and date for each task, personnel requirements, costs (labor and material) and when each PM is to take place (monthly, weekly, quarterly and/or annually). PM schedules for equipment shall be set in accordance with manufacturer’s recommended time periods, certification and testing requirements, AFSBn-Africa’s use and mission requirements, and US and Italian regulations and this PWS. This plan shall be submitted to the COR for approval not later than thirty (30) days after award of the contract. PM shall be performed in accordance with the manufacturer’s printed instructions

(O&M manuals).

SECTION II

SERVICE DELIVERY SUMMARY

REQUIRED SERVICE PWS

PERFORMANCE

STANDARD

SURVEILLANCE

PERFORMANCE

COMPLIANCE

REMEDIES

Verification Withholding 100% from invoice

Verification Withholding 100%

SECTION III

GENERAL INFORMATION

5.1 CONTRACTOR QUALIFICATION: The Contractor shall be responsible for obtaining any necessary licenses and permits to comply with any applicable U.S. and host nation laws, codes and regulations. The Contractor shall ensure that employees have current and valid professional certifications before starting to work as required in this PWS.

5.1.1 MANAGEMENT: The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide an adequate staff with the necessary management expertise to assure performance objectives and standards are met. Insufficient personnel, material and equipment or failure to anticipate and resolve scheduling conflicts does not relieve the Contractor of any responsibility to fully perform contract requirements. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein.

5.1.2 IDENTIFICATION: The Contractor shall provide each employee with a photo identification badge that shall be worn on the right or left upper front pocket. The company's name and employee's name shall be of a contrasting color and shall be distinguishable from a distance of three (3) meters. Vehicles used during the administration of this contract, such as on-site personnel, shall have clear and recognizable markings to indicate the Contractor vehicle which can quickly be identified from a distance. The Contractor is reminded that this is a secure area and due to the nature of the work and the security required, the

Contractor must coordinate access to the site for all work. Unlimited access shall not be provided and the Contractor shall manage schedules accordingly. The Contractor shall provide the COR, a Personnel Plan, a complete list of employees who will require access to the AFSBn-Africa facilities prior to commencement of work under this contract. This list shall be kept current at all times, and anyone reporting to the AFSBn-Africa facilities for the Contractor shall provide to the U.S. Government, within seven

(7) days of award, the names, addresses and home telephone numbers of the Facilities manager and the alternate Contractor personnel with authority to act for the Contractor if the Facility Manager cannot be contacted.

5.1.3 CONTRACTOR EMPLOYEES: The Contractor is reminded that this is a secure area and due to the nature of the work and the security required, the Contractor must coordinate access to the site for all work. Unlimited access shall not be provided and the Contractor shall manage schedules accordingly. The Contractor shall provide the COR, a Personnel Plan, a complete list of employees who will require access to the AFSBn-Africa facilities prior to commencement of work under this contract. This list shall be kept current at all times, and anyone reporting to the AFSBn-Africa facilities for the Contractor shall provide to the

U.S. Government, within seven (7) days of award, the names, addresses and home telephone numbers of the Facilities manager and the alternate Contractor personnel with authority to act for the Contractor if the Facility Manager cannot be contacted.

5.2 QUALITY CONTROL PLAN (QCP): The Contractor shall provide a Quality Control Plan along with the offer and shall describe in detail the Contractor’s Quality Control. The plan will be adopted as compliance document after review and acceptance by the Contracting Officer. The Contractor shall develop and maintain a Quality Control Program to assure that the requirements of the contract are met as specified herein, and that they are all accomplished in a professional, workmanlike, and timely manner.

The Contractor shall maintain an internal inspection system as part of his internal standard operating procedures.

As a minimum the Contractor’s QCP shall address the following areas:

1) Identification and clearly defined authority of all personnel under the Contractor’s organization.

2) Provide an organizational chart showing key supervisory, management personnel, licensed technicians, etc. assigned to this contract.

3) Provide a quality control inspection system covering general and specific tasks included in this contract. It shall specify tasks or areas to be inspected on either a scheduled or unscheduled basis, and the manner and frequency in which inspections are to be conducted. The system shall include methods for identifying deficiencies in the quality of service performed before the level of performance becomes unacceptable. The Contractor shall provide names and qualifications of all individuals tasked to perform inspections, and the extent of their authority.

4) Provide information specifying the proposed test methods, including names of technicians and qualified testing laboratories to be used, if applicable. Testing types must be specified and approved by the COR.

5) The Contractor shall provide a method to identify, track and manage deficiencies in the work. As a minimum the Contractor shall:

a) establish an inspection system to find deficiencies

b) record deficiencies on a tracking list

c) identify the worker that performed the deficient work

d) determine the best reason why the deficient work occurred; i.e., lack of competence, training, proper tools, time, materials

e) document the reason

f) order re-works to correct the deficiency

g) inspect when the re-work is complete

h) annotate the Deficiency Tracking List to close the deficiency

5.2.1 QC AUTHORITY: The Contractors’ QC program shall include identification and clearly defined authority of the personnel under the Contractor’s organization. The quality control inspection system shall encompass general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on both a scheduled or unscheduled basis, and the manner in which inspections are to be conducted. A method of documenting and enforcing quality control operations for prime or subcontractor work, including inspection and testing shall be established. The Contractor’s QC plan must consider the importance of successful maintenance on all equipment listed in this PWS due to life safety requirements imposed by both Italian and US standards. The Contractor is required to maintain this equipment, certify as required, and ensure all equipment is 100% operationally safe. The QC program must ensure this Contract requirement is met.

5.3 QUALITY ASSURANCE: The Government will evaluate the Contractor’s performance under this contract according to the “Inspection of Services-Fixed Price” clause.

5.3.1 QUALITY ASSURANCE SURVEILLANCE PLAN: This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate Contractor actions while implementing this Performance Work Statement (PWS). It is designed to provide an effective surveillance method of monitoring Contractor performance for each listed objective on the Performance Requirement

Summary (PRS) in this maintenance contract. The QASP provides a systematic method to evaluate the services the Contractor is required to furnish. This QASP is based on the premise the government desires to maintain a quality standard in operating, maintaining, and repairing facilities and that this service contract to provide the service is the best means of achieving that objective. The Contractor, and not the government, is responsible for management and quality control actions to meet the term of the contract. The role of the government is quality assurance to ensure contract standards are achieved. In this contract the

Quality Control (QC) program is the driver for product quality. The Contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensure a “self-correcting” contract is to ensure that the QC program approved at the beginning of the contract provides the measures needed to lead the Contractor to success. Once the QC program is approved, careful application of the process and standards in the remainder of this document will ensure a robust Quality

Assurance (QA) program.

The Government’s COR will utilize random checks to monitor Contractor’s performance. Only the COR is allowed to approve work unless specified otherwise within this document. Recurring inspections will be verified and checked IAW Contractor’s approved inspection plan. Contractor’s performance of this contract will be measured on the required tasks and Industry

Standards. Contractor’s performance of these tasks will be documented on a past-performance report card with strict attention being paid to Contractor’s performance that exceed or fail to meet the standard. The Contractor will be afforded the opportunity to document its reasons for failure to meet the standard on the past-performance report card and explain what measures were taken by the Contractor to rectify problems and measures taken to prevent recurrence of failed standards.

See Attachment E for Listing of QASP standards:

5.4 SAFETY: AFSBn-Africa shall inform the contractor in matter of risks through the “Installation Emergency Management

Evacuation Procedures” and the “Single Document for the Assessment of Interferential Risks” (DUVRI) attached to the contract.

The Contractor shall comply with the requirements contained in the “Single Document for the Assessment of Interferential Risks”

(DUVRI).

The Contractor shall fill up the “CONTRACTOR INFORMATION ACTIVITIES” attached to the DUVRI.

Work in the AFSBn-Africa areas shall not begin by the contractor prior to the preliminary meeting in which requirements of this document are confirmed or eventually properly modified and signed by both parties. During the meeting the contractor shall inform AFSBn-Africa on risks resulting by the work activities to be performed.

SAFETY ATTACHMENTS: The following documents are added as attachments: 1) Single document for the assessment of interferential risks (Documento Unico di Valutazione dei rischi da Interferenze) (D.U.V.R.I) ; 2) Standard Operating Procedure review: Emergency Plan for the Evacuation of injured People for USAG/Camp Darby Livorno (Aggiornamento della procedura operativa: Piano di Pronto intervento per l’evacuazione delle persone infortunate per la comunita’ USAG/Camp

Darby di Livorno); 3) Hazard General List (Matrice delle Interferenze e delle misure di prevenzione e protezione adottate).

5.5 CONTRACTOR MANPOWER REPORTING (CMR) (CLIN 7500): The Contractor is responsible for providing input into CMR system in accordance with the information provided herein.

The Contractor is required to report all Contractor manpower required for performance of this contract. The Contractor is required to completely fill in all the required fields in the reporting system using the following web address:

https://contractormanpower.army.pentagon.mil/ .

The requiring activity will assist the Contractor with the reporting requirement as necessary. The Contractor may enter reports at any time during the reporting period, which is defined as the period of performance not to exceed 12 months ending 30 September of each Government fiscal year. Reporting must be completed no later than 31 Oct. for every year for which the contract is in place. Failure to comply with this reporting requirement will result in contract termination. Contract shall notify the COR in writing on the last business day of October of each year with status of the CMR compliance or non-compliance as stated in paragraph 1.10. Notification may be submitted via E-mail. Reference CDRL 0002 under Exhibit 3 of this PWS for further direction on submission.

5.6 PHYSICAL SECURITY

5.6.1 General

The Contractor shall be responsible for safeguarding and protecting all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured. The Contractor shall immediately report to the COR any occurrences of lost or duplicated keys. In the event the keys are lost or duplicated the Contractor shall be required, upon direction of the COR to re-key or replace the affected lock(s) without cost to the Government. The Contractor shall develop procedures covering key control and lock combination control that shall be included in the Quality Control Plan.

Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the

Government may require changes in contractor security matters or processes. It will be the Contractor’s responsibility to complete this action, receive proper signatures, and deliver to the Camp Darby Pass & Badge Office.

5.6.2 ANTITERRORISM/OPERATIONS SECURITY

a. AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 30 calendar days after the contract start-date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor will https://contractormanpower.army.pentagon.mil/ submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, prior to issuance of Installation Access Passes. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at.

b. Access and General Protection/Security Policy and Procedures. The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The contractor will also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

c. iWATCH/iSALUTE Training. The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR.

d. Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a

Government information system must be registered in the Army Training Certification Tracking System

(ATCTS) at commencement of services, and must successfully complete DOD information assurance awareness training before access to the information system and then annually thereafter

e. For Contracts That Require OPSEC Training. According to AR 530-1, new contractor employees must complete Level I

OPSEC training within 30 calendar days after they report for duty. All contractor employees must complete annual OPSEC awareness training.

5.7 HOURS OF OPERATIONS:

Normal hours: The Contractor shall perform the services required under this contract during the following hours:

Monday to Friday 08:00 – 17:00. Duty hours listed in this PSW do not include transportation time to and from work.

Recognized Holidays: Unless otherwise stated in this PSW, the Contractor is not required to provide service on

U.S. Federal holidays.

Extended Service Hours: RESERVED

SECTION IV

CONTRACT DATA REQUIREMENTS LIST

5.0. Required Data

Form Approved

OMB No. 0704-0188

The public reporting burden for this collection of information is estimated to average 440 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing the burden, to the Department of Defense, Executive Services Directorate

(0704-0188). Respondents should be aware that notwithstanding any other…