Draft_PWS_W912PB25RA006 v1.docx

Performance Work Statement (PWS)

Base Operations and Maintenance Contract Maintenance and Monitoring Services at the

USAG Bavaria – TB Grafenwoehr

Sanitary Landfill

Table of Contents

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...…… 20-21

5.0 COMMON LEVELS OF SUPPORT (CLS) respectively Attachment 01 ..………

6.0 DELIVERABLES ………………..…………… 23-25

1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison Bavaria at Grafenwoehr-Tower Barracks (TB) including the measuring of Landfill Gas, Cleaning and Camera Inspection of underground Leachate Water Lines, Maintenance and Inspection of the Landfill Degassing Station as well as the Control and Maintenance of the Landfill Gas Wells. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1 Background.

Based on a Landfill permit and a variety of safety regulations and guidelines, Landfills have to be monitored and controlled. Permits are given and controlled by the respective State Government. The observance of the determined mandatory requirements for the operation of a Sanitary Landfill is controlled by the executive organizations of the State Government, the LfU – Landesamt fuer Umweltschutz (State Office for Environmental Protection) and BImA – Bundesanstalt fuer Immobilien und Liegenschaften (Federal Agency for Sale and Mamagement of the Public Estate) and the Bavarian State Office of Weights and Measures (Bayerisches Landesamt fuer Maß und Gewicht). Violations will be punished by the court.

1.2 Objectives.

The objective of this contract is to provide complete and full maintenance, inspection, monitoring and repair work of the Landfill systems, equipment and devices.

Monitoring includes all inspections, testing, routine service, and maintenance in accordance with the Landfill Permit, manufacturer guidelines and safety regulations. Contractor shall perform, coordinate and complete the requirements of the contract in cooperation with any other contractors or trades performing work at USAG Bavaria promptly and diligently as required by the standards of this contract.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. N/A

1.4 Facility Access.

The Contractor will have access to all systems and equipment to be serviced under this contract during the regular operation hours as determined under Paragraph 2.2.3.2.

1.4.1 Key Issue / Key Control

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan, and the Contractor’s Security Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer (KO), re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan

1.5 Restoration of Landscape Damage.

Trees or other landscape features, and irrigation systems damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

2.0 Requirements

2.1 Description of Services. Reference is made to Attachment 01 – Common Level of Support CLS 411, Paragraph 5.1 – 5.11 for the specific description of services to be accomplished under this contract respectively Performance Work Statement

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1/2.2.2 Transition (Phase In/Phase Out).

Phase in and Phase out transition periods will not be used for this contract.

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance.

The work to be performed under this contract will be performed at USAG Bavaria Military Community Tower Barracks Grafenwoehr, Central Recycling Center, Deponie Haderbuehl.

USAG Bavaria Tower Barracks Grafenwoehr is located between the towns Nürnberg and Weiden in der Oberpfalz app. 90 km north-east of Nürnberg, Federal Republic of Germany.

2.2.3.2 Hours of Operation.

The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

Government Facility Office Hours: The Government facility office hours are from 07.30 hours through 16.00 hours, Monday through Friday except U.S. Holidays identified in paragraph 2.2.3.6, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Government Facility Operating Hours: The Government facility operating hours occur between the hours of 07.30 hours through 16.00 hours, Monday through Friday.

The Government facility is the Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 2.2.3.5. The Government facility may close due to local or national holidays, emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the COR to the Contractor.

Contractor Support Hours: The Contractor shall provide support between the hours of 07.30 hours through 16.00 hours, Monday through Friday when the facility is open during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal or US holiday (Refer to para. 2.2.3.5), and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 Federal Holidays.

U.S. Holidays:

Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. Contractor is not required to work on U.S. holidays which falls on the same day as the Host Nation Holidays.

Host Nation Holidays:

Work shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

German national and local holidays are:

2nd Christmas December 26th

Training Holidays:

USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR the same day the accident happened. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. (Deliverable A001)

2.3.2 Accident Reporting.

The Contractor shall provide a verbal report to the KO or designated Government representative/COR the same day the accident happened. A typed original report shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs. (Deliverable A002)

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5.. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. The Contractor shall record each meeting and provide notices within 10 days to the government free of charge.

2.4.1.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours. If no post-award conference is conducted, contractor shall provide all Post-Award deliverables within 10 days after contract award.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO or designated Government representative within five (5) days after contract award. These key personnel shall be available as specified within Paragraphs 2.4.3.1 and 2.4.3.1.1. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language. Within the presentation to the Government a Personnel Organization Chart shall be established including all the contract designated contractor’s employees. (Deliverable A003)

2.4.3.1 Project Manager.

The Contractor shall nominate a Contract Manager (CM) and an Alternate Contract Manager (A/CM) who shall act for the Contractor when the CM is absent. CM and A/CM shall be responsible for conducting continual overall management and coordination for all places of performance outlined in Para 2.2.3.1. The CM and A/CM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available/reachable during the specified operation hours. (Refer to Paragraph 2.2.3.6). A yearly availability forecast including planed vacation of both Point of contacts (POC’s) shall be delivered as noted in 2.4.3.

2.4.3.2 Quality Control Manager (QCM)

The Contractor shall designate a QCM performing on-site inspection during normal duty hours. As a minimum, the QCM shall possess work experience in process control, quality data analysis, quality auditing, statistical sampling, and subcontractor quality control. The QCM shall have at least two (2) years of relative experience, and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan. A resume shall be provided to the KO or designated Government representative within five (5) days after contract award to validate two (2) years of experience. (Deliverable A019)

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency. - N/A

2.4.4.2 Certain administrative personnel will require a Common Access Card (CAC). - N/A

2.4.4.3 Qualification Standards.

The Contractor shall monitor, inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.3.1 Special Qualifications / Certifications / Experience Requirements:

The contractor shall be certified according to DIN EN ISO 9001 – Quality Management Standards. Certification shall be valid at the time of submission as well as throughout the entire contract POP.

The contractor shall be certified according to Paragraph 18 of the German State Ground Protection Law. German: Bundes-Bodenschutzgesetz – BBodSchG.

Investigating body according to Art. §18 BBodSchG (sampling: solid matter, water, soil vapor)

(a) Sampling of solid matter, inorganic parameters

(b) Sampling of solid matter, organic parameters

(c) Sampling of solid matter, dioxins and furans

(d) Sampling and on-site analysis of groundwater, leachate and surface water

(e) Sampling and on-site analysis of soil vapor and landfill gas

(Deliverable A004)

Contractor shall have a minimum of two (2) years’ experience in Landfill decommissioning and aftercare, specific fields of Landfill monitoring services In German: Deponienachsorge.

Such as Emission Measurement via FID (German: Flammenindikationsdetektor), Gas Analytic, Gas Security, Landfill Degassing, Leachate Water Treatment, Evaluation of the Landfill Surface and Infra Structure, Maintenance and Controlling of Leachate Water Collection Basins, Landfill Gas Torch - Maintenance and Adjustment.

Craft trade tasks as flushing the channels shall be furnished as minimum of a craft firm that meets the qualification requirements of the Federal Republic of Germany to be a registered craft enterprise in the craft register.

(Deliverable A005)

2.4.4.4 Contractor Identification.

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all correspondence, documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.5 Work Management.

Work requirements and timelines shall include coordination with the COR and DPW Utilities Branch.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the COR/ Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.3 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.4 As-Built Drawings.

The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the KO or designated Government representative/COR.

2.5.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.6 Installation Recycling Program

The Installation Recycling Program is a resources conservation effort managed and operated by the USAG Bavaria DPW-Utilities and Service Contract Management Branch.

2.5.7 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the COR.

2.5.8 New Components.

New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation.

2.5.9 Energy Conservation Standards.

The Contractor shall provide material and equipment (such as lamps) which meets all Environmental Standards. Electrical equipment and fixtures shall be high efficiency Energy Star rated equipment.

2.6 Demand Maintenance Orders (DMOs). N/A

2.7 Security

2.7.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DOD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.7.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.7.3 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration. Contractor Vehicle List shall be provided to the COR within ten (10) days after contract award. (Deliverable A006)

2.7.4 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.8 Security Training.

2.8.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil. (Deliverable A007)

2.8.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by USAG Bavaria Grafenwoehr Tower Barracks ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.8.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the USAG Bavaria ATO to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the USAG Bavaria Military Communities, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. (Deliverable A008) Training slides can be found on the Army OneSource web site: http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

2.8.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the

Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: http://cdse.edu/catalog/elearning/GS130.html. (Deliverable A009)

2.9 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

2.9.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees.

2.9.2 Host Nation Safety/Health Laws and Regulations:

Contractor, subcontractors as well as any other performing personnel shall observe, adhere and comply with all applicable laws, regulations, technical, health and safety regulations and manufacturer’s guidelines in their latest current version valid during the term of contract.

2.9.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for persons, including outside Contractors and property managers, who manage, supervise, and perform hot work. It covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.

The Contractor shall be responsible for obtaining all the necessary permits for hot work or welding. The Contractor shall coordinate with the installation Fire Department. The contractor shall advise the COR of any anticipated hot work (welding) so that the required advanced approval may be obtained.

2.9.3.1 A Hot Work Permit Log shall be issued by the individual Local Fire Department; it will be maintained and presented to the KO or designated Government representative/COR upon request. The Contractor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The KO and COR shall be notified of deficiencies beyond the terms of this contract.

2.10 Training, Physical Requirements, or other Expertise Required.

2.10.2 New Facilities Equipment Training.

During the life of contract occasionally new systems have to incorporate into the contract and existing system will become an upgrade. At the time new or upgraded systems are turned over to the customer, the contractor shall attend the technical instruction and the technical final inspection. The contractor will get paid labor hours actual attended on the technical instructions and final inspections.

2.10.3 Environmental Compliance.

The Contractor shall comply with all Host Nation - Federal, State, local, and installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available upon request from the KO or designated Government representative/COR.

2.10.3.1 For materials that have Material Safety Data Sheets (MSDS) associated with them, the Contractor shall submit the SDS to the designated Government representative/COR for approval five (5) business after contract award. The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials.

2.10.3.2 Employees handling hazardous or toxic materials shall be properly trained under 29 CFR 1910.1200 Hazard Communication (HAZCOM) and documentation of training provided to the KO and COR within 30 calendar days of the start of the contract. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are provided to the KO and COR within 24 hours prior to employees commencing performance.

2.10.4 Hazardous Waste. N/A

2.10.4.3 All other wastes generated by the Contractor shall be disposed of by a third party Contractor IAW applicable Host Nation, State and Federal Standards and Regulations.

2.10.5 Environmental Management System (EMS).

Conformance with Environmental Management System (EMS): USAG Bavaria Environmental Division has implemented an Environmental Management System (EMS) to proactively deal with the environmental impacts of its processes, activities and services. All personnel performing work for or on behalf of USAG Bavaria Military Communities must be aware of and understand USAG Bavaria Environmental Division Environmental Policy. Upon request the policy can be obtained at USAG Bavaria Environmental Office Grafenwoehr-Tower Barracks, DPW Property.

2.10.5.1 The Contractor is also responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from USAG Bavaria Environmental Division Environmental Policy.

2.10.5.2 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable Federal, State, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), and European DIN, VDE and ISO regulations. Contractor shall immediately report any conflicts between applicable Federal, State, local environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the KO and COR. Any questions regarding EMS may be directed to the Installation EMS Coordinator or Contracting Officer’s Representative.

2.10.6 Spill Plan.

Any spillage caused by the contractor during work performance has to be handled, cleaned and disposed of by the contractor and to the contractor’s expense.

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award (Deliverable A010). The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation.

3.2.1 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Key Issue/Key Control

Part 2.0 Requirements Para 2.4.4.3.1 Special Qualifications/Certifications

Contractor Discrepancy (CDR) Report to KO for further Action Re-Performance up to AQL Level

Security Training

>Re-Performance up to AQL Level

Quality Control

>Re-Performance up to AQL Level

Contractor Discrepancy (CDR) Report to KO for further Action Re-Performance up to AQL Level

Tasks – Performance Schedules

Contractor Discrepancy (CDR) Report to KO for further Action Re-Performance up to AQL Level

Part 5.0 PWS -Common Level of Support Attachment No 01 – CLS 411 Para 5.4 On-Call Repair Services / Troubleshooting

Contractor Discrepancy (CDR) Report to KO for further Action

Part 5.0 PWS -Common Level of Support Attachment No 01 – CLS 411 Para 5.3 & 5.5 Cost Estimates Submit Cost Estimates within determined Timer Frame

Work Certificates

Documentation/ Maintenance-, Inspection Reports / Work Certificates

>Re-Performance up to AQL Level

>Re-Performance up to AQL Level

Re-Performance up to AQL Level

5.0 Common Levels of Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, inspect, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications and specific tasks IAW Attachment 01, Common Level of Support CLS 411, Paragraphs 5.1 – 5.11

6.0 Deliverables

A001 PWS Para 2.3.1 Emergency Medical Treatment

A002 PWS Para 2.3.2 Accident Report

A003 PWS Para 2.4.3 Contractor Key Personnel

A004 Contractor Certification PWS Para 2.4.4.3.1 With Submission of Contractor’s proposal

A005 Qualification of Work Force PWS Para 2.4.4.3.1 With Submission of Contractor’s proposal

A006 Contractor Vehicle Registration PWS Para 2.7.3

A007 AT Level I Training PWS Para 2.8.1 Within thirty (30) calendar days after contact award and within 30 calendar days after employment of new personnel

A008 iWATCH Training PWS Para 2.8.2 Within thirty (30) calendar days after contact award and within 30 calendar days after employment of new personnel

One (1) Electronic Copy and

One (1) Hard Copy

A009 OPSEC Awareness Training PWS Para 2.8.3 Within thirty (30) calendar days after contact award and within 5 calendar days after employment of new personnel

One (1) Electronic Copy

A010 Quality Control Plan (QCP) PWS Para 3.2

Within thirty (30) calendar days after contact award One (1) Electronic Copy

MS Word / Excel (.pdf)

COR

A011 Documentation / Test Results PWS, CLS Para 5.2.1.3

Either MS Word / Excel (.pdf)

DIN A4

COR

A012…