02 Attachment I PWS revised 19 Apr 22.pdf

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ATTACHMENT I

Performance Work Statement (PWS) For

Snow & Ice Removal at

USAG Ansbach – Military Communities

>Katterbach (Airfield) >Illesheim (Airfield) >Kaserne Areas (USAG Ansbach wide) >Army Family Housing Areas (USAG >Ansbach wide)

19 April 2022

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Table of Contents

1.0 INTRODUCTION…………………………………………………..………………………… 4

1.1 Background…………………...…………………………………..……………………4

1.2 Objectives……………………………………………...…………..…………………..4

1.3 Climatic Conditions N/A..………………………………..…………………….. 4

1.4 Facility Access…………...……….………………………………......…….…………4

1.5 Traffic Flow N/A………………….………………………………………….…..……5

1.6 Drainage N/A………………………………………………………………………… 5

1.7 Restoration of Landscape Damage……………………………………......……….. 5

1.8 Dust Suppression N/A………………………………………………………......…….5

1.9 Utility Location N/A …………………………………………………………...……..5

1.10 Excavation Permits N/A……………………..………...………………...…………...5

2.0 REQUIREMENTS……………………………………………….……………………………. 5

2.1 Description of Services…………………………………………………………… 5

2.2 General Information……………………………………………………………..…..5-7

2.3 Emergency Services.…………….………………………………...…….……………7

2.4 Contract Administration and Management...………………………………… 7-11

2.5 Work Management........................................................................................11-13

2.6 Demand Maintenance Orders (DMOs) N/A…………………………………….. 13

2.7 Preventive Maintenance Orders (PMOs) N/A………..………………………… 14

2.8 Operations Work Orders (OWOs) N/A……………..…………………………… 14

2.9 Project Work Orders (PWOs) N/A…………………………………...………… 14

2.10 Warranty Program N/A… ………………………..…………………………….. 14

2.11 Technical Document Library Operation N/A………………………………………14

2.12 Maintain As-Built N/A…………………………………………………………… 14

2.13 Historic Property or Archeological Site N/A……………………………………… 14

2.14 Security……………………………………,,…………………………………… 14-15

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2.15 Security Training……………………………………………………………… …15-16

2.16 Safety……..………………………..………………………….………………… … .16

2.17 Training, Physical Requirements, or other Expertise Required………………16-17

2.18 Environmental Requirements……………………..…………………………… 17-19

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………19

3.1 Quality Assurance……………………………..……………………………………. 19

3.2 Quality Control Plan……………………………………………………………...…. 19

3.3 Service Contract Reporting – System for Award Management (SAM) 20-21

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...………… 21-24

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..… ...25-26

6.0 DELIVERABLES ………………..…………… 27-28

7.0 RELATED DOCUMENTS………..…………………...………….………………………...

7.1 Definitions and Acronyms……………………………………….......……… … 28-39

7.2 Applicable Directives, Publications…………..……………..………...….… … 40

7.3 Technical Exhibit (TE) Index…………….………………………………… 40

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE) N/A……………..…40-41

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)……….… 41-42

7.6 U.S. Department of Labor Wage Determination (DOL WD) N/A……….. 42-43

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1.0 Introduction.

This is a non-personal services contract to provide Snow and Ice Removal Services for the U.S. Army Garrison Ansbach at Ansbach Katterbach Barracks and Airfield, Ansbach Bismarck Kaserne Barracks, Ansbach Barton Barracks, Ansbach Urlas – Army Family Housing, Shipton Kaserne Area, Illesheim Storck Barracks – Army Family Housing and Illesheim Airfield. The Government will not exercise any supervision or control over the contract service providers.

The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1 Background.

The contractor shall be solely responsible for the snow and ice removal from the areas identified in this PWS. The snow and ice removal includes airfield runways, aprons, helipads, taxi ways, roads, sidewalks and parking areas.

1.2 Objectives.

The objective of this service contract is to guarantee safest movement conditions for the users of roads, walkways, parking areas, as well as taxi ways, airfield runways, aprons, and helipads during the winter season.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. N/A

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes.

1.4.1 Key Issue / Key Control

1.5 Traffic Flow. N/A

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1.6 Drainage. N/A

1.7 Restoration of Landscape Damage.

Trees or other landscape features, and irrigation systems damaged by the Contractor’s operations shall be restored to the original state at Contractor’s expense and at no additional cost to the Government. The restoring work shall be performed upon coordination with the COR in a workmanlike manner.

1.8 Dust Suppression. N/A

1.9 Utility Location. N/A

1.10 Excavation Permits. N/A

2.0 Requirements

2.1 Description of Services. Reference is made to Attachment II – Common Level of Support (CLS) 408, for the specific description of services to be accomplished under this contract respectively Performance Work Statement

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out). N/A

2.2.2 Phase-out. N/A

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

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The work to be performed under this contract will be performed at USAG Ansbach Katterbach, Katterbach & Bismarck Kaserne, Ansbach Barton Barracks, and Illesheim Storck Barracks.

USAG Ansbach Katterbach, Katterbach & Bismarck Kaserne are located between the towns Nürnberg and Ansbach app. 40km south-west of Nürnberg, Federal Republic of Germany

USAG Ansbach Storck Barracks Illesheim is located between the towns Ansbach and Neustadt an der Aisch app. 75km south-west of Nürnberg,

2.2.3.2 Government Hours of Operation.

The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

2.2.3.2.1 Government Facility Office Hours: The Government facility office hours are from

07.30 hours through 16.00 hours, Monday through Friday except German and U.S. Holidays identified in paragraph 2.2.3.6 or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

2.2.3.2.2 Government Facility Operating Hours: same as paragraph 2.2.3.2.1

2.2.3.2.3 Contractor Support Hours: The project manager or designated alternate shall be available for telephone communication or site attendance, with the COR, as required by the COR, Monday through Sunday from 0300 hours thru 2200 hours, also on German and American holidays.

The contractor shall ensure that the necessary service work will be performed during the contract period from Monday through Sunday from 0300 thru 2200 hours. Within one (1) hour after the COR or inspector called, performance of work shall be started.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor will not be reimbursed when the Government facility is closed for the above reasons.

Notice: Snow and ice removal services shall also be performed on German and American holidays.

2.2.3.3 Installation Closures. N/A

2.2.3.4 Inclement Weather Delay N/A

2.2.3.5 N/A

2.2.3.6 Federal Holidays.

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U.S. Holidays:

Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the COR. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

Host Nation Holidays:

Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the COR.

German national and local holidays are:

New Year’s Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st Ascension Day Varies Whit Monday Varies Corpus Christ Varies Assumption Day August 15th Day of German Unity October 3rd All Saints’ Day November 1st 1st Christmas Day December 25th 2nd Christmas Day December 26th

2.2.3.7 Travel/Temporary Duty. N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the COR the same day the accident happened. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. (Deliverable # A001)

2.3.2 Accident Reporting.

The Contractor shall provide a verbal report to the COR the same day the accident happened.

A typed original report shall be delivered to the COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

(Deliverable # A002)

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend any post award conference convened by the contracting activity or

- 8 -contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

2.4.1.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

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A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO or designated Government representative within five

(5) days after contract award. These individuals designated as key personnel shall be able to understand, speak and write the English language AEP 69070 language for requirements (Deliverable # A003)

2.4.3.1 Project Manager.

The Contractor shall nominate a Contract Manager (CM) and an Alternate Contract Manager (A/CM) who shall act for the Contractor when the CM is absent. CM and A/CM shall be responsible for conducting continual overall management and coordination for all places of performance outlined in Para 2.2.3.1. The CM and A/CM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available/reachable during the specified operation hours. (Refer to Paragraph 2.2.3.2.3)

2.4.3.1.1 Site Foreman

The Contractor shall assign a Site Foreman (SF) for each individual place of performance who is the first POC for the COR for the daily operation of the Contract. SF shall have the authority to act on or make decisions for the Contractor on all matters pertaining the day-to-day business of this contract and work performance. The site foreman shall be available by

- 10 -telephone, fax and electronic mail communications during the specified operation hours.

2.4.3.2 Operations and Maintenance Superintendent (O&M Superintendent) N/A

2.4.3.3 Quality Control Manager (QCM)

The Contractor shall designate a QCM performing on-site inspection during normal duty hours.

As a minimum, the QCM shall possess work experience in process control, quality data analysis, quality auditing, statistical sampling, and subcontractor quality control. The QCM shall have at least two (2) years of relative experience, and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan.

2.4.3.4 Quality Control Inspectors (QCI) N/A

2.4.3.5 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator. N/A

2.4.3.5.1 GFEBS Certification. N/A

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency. N/A

2.4.4.2 Certain administrative personnel will require a Common Access Card (CAC) N/A

2.4.4.3 Qualification Standards. N/A.

2.4.4.3.1 Special Qualifications / Certifications:

German Driver’s License Class CE:

- The offeror shall provide copies of the driver’s licenses from personnel conducting the services outlined in this PWS within five (5) days after contract award and ten (10) days after employment of new personnel .

(Deliverable # A004).

Experiences:

- The offeror shall demonstrate at least three (3) years of experience in performing services of the same/similar scope to this PWS within the last five (5) years, in the amount of no less than a total amount of 800,000.00 Dollar per year. Up to (3) contracts (including customer or organization name, contracting value, and description of service) shall be provided.

(Deliverable # A005).

2.4.4.4 Contractor Identification.

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify

- 11 -themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all correspondence, documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Manual Operations. N/A

2.4.7 Interactive Customer Evaluation (ICE). N/A

2.5 Work Management.

Work requirements and timelines shall include coordination with the COR and DPW Buildings & Grounds Branch.

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2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Directorate of Public Works, Operations & Maintenance Division – Point of Contact / individual in chargewhere the work is to be done.

2.5.2 Work Clearance. N/A

2.5.3 Work Status. N/A

2.5.4 General Fund Enterprise Business System (GFEBS). N/A

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed.

Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials).

Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.6.1 The Contractor shall comply with Executive Order 13693, Planning for Federal Sustainability in the next Decade, for diversion of construction and demolition (C&D) materials and debris from landfills. N/A

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2.5.7 Environmental Requirements.

The Contractor shall comply with all Environmental (ENV) Standards and Regulations.

2.5.7.1 Particulate Matter. N/A

2.5.7.2 Construction (Storm Water) permits.

When the Contractor activities result in soil disturbance, the Contractor shall meet the requirements of all Federal and State Environmental Laws.

2.5.7.3 Utility Clearances. N/A

2.5.7.4 As-Built Drawings.

The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the KO or designated Government representative/COR.

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the USAG Ansbach, DPW Environmental Branch.

2.5.7.7 Actions and Delivery. N/A

2.5.7.8 N/A

2.5.7.9 New Components. N/A

2.5.7.10 Energy Conservation Standards N/A

2.6 Demand Maintenance Orders (DMOs). N/A

2.7 Preventive Maintenance Orders (PMOs). N/A

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2.8 Operations Work Orders (OWOs). N/A

2.9 Project Work Orders (PWOs). N/A

2.10 Warranty Program. The DPW PM Plan within GFEBS N/A

2.11 Technical Document Library Operation. N/A

2.12 Maintain As-Builts. N/A

2.13 Historic Property or Archaeological Site. N/A

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DOD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles. N/A

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration. Contractor Vehicle List shall be provided to the COR within ten (10) days after contract award. (Deliverable # A006)

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2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.14.5 Contractor and Vendor Access. N/A

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training

All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within thirty (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) days after employment of new personnel.

Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within three (3) days after completion of this training by all employees and subcontractor personnel [Deliverable B.013]. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training [Deliverable B.014] every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided within three (3) days after completion of the training.(Deliverable # A007).

2.15.2 iWATCH Training The Contractor shall brief the local iWATCH program (training standards provided by the USAG Bavaria ATO to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report

- 16 -suspicious activity to the USAG Bavaria Military Communities, Police Department and the COR.

The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. (Deliverable # A008) Training slides can be found on the Army OneSource web site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

2.15.3 Operational Security (OPSEC) Awareness Training

All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) days of employment under this contract. Verification of the training shall be provided to the COR within three (3) days after completion of the training [Deliverable B.015]. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every twelve (12) months. Verification of the training shall be provided to the COR within three (3) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer.

Verification of the training shall be provided to the COR within three (3) days after completion of the training (Deliverable # A010)

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees.

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations.

2.16.3 Reporting of Fire and Safety Hazards. N/A

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certified.

The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the state of Germany. The Contractor shall ensure

- 17 -its employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required.

2.17.2 New Facilities Equipment Training.

During the life of contract occasionally new systems have to incorporate into the contract and existing system will become an upgrade. At the time new or upgraded systems are turned over to the customer, the contractor shall attend the technical instruction and the technical final inspection. The contractor will get paid labor hours actual attended on the technical instructions and final inspections.

2.17.3 Asbestos Awareness Training. N/A

2.17.4 Child Abuse Prevention, Identification and Reporting. N/A

2.18 Recycled Content Materials.

2.18.1 Green Procurement. N/A

2.18.2 Construction and Demolition Diversion N/A

2.18.2.1 C&D Diversion - N/A

2.18.3 Environmental Compliance.

The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available upon request from the KO or designated Government representative/COR.

2.18.3.1 For materials that have Material Safety Data Sheets (MSDS) associated with them, the Contractor shall submit the SDS to the KO or designated Government representative/COR for approval five (5) business after contract award. The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials.

2.18.3.2 Employees handling hazardous or toxic materials shall be properly trained under 29 CFR 1910.1200 Hazard Communication (HAZCOM) and documentation of training provided to

- 18 -the KO and COR within 30 calendar days of the start of the contract. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are provided to the KO and COR within 24 hours prior to employees commencing performance.

2.18.4 Hazardous Waste.

The Installation is regulated by the EPA as a large quantity generator of hazardous wastes and holds the appropriate permit issued under Part A of the Resource Conservation and Recovery Act (RCRA).

2.18.5 Environmental Management System (EMS).

Conformance with Environmental Management System (EMS): USAG Bavaria Environmental Division has implemented an Environmental Management System (EMS) to proactively deal with the environmental impacts of its processes, activities and services. All personnel performing work for or on behalf of USAG Ansbach Military Communities must be aware of and understand USAG Ansbach Environmental Division Environmental Policy. Upon request the policy can be obtained at USAG Ansbach Environmental Office Katterbach (Bismarck Kaserne

2.18.5.1 The Contractor is responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from USAG Ansbach Environmental Division Environmental Policy.

2.18.5.2 The Contractor is also responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from USAG Bavaria Environmental Division Environmental Policy.

2.18.5.3 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable Federal, State, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), and European DIN, VDE and ISO regulations. Contractor shall immediately report any conflicts between applicable Federal, State, local environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the KO and COR. Any questions regarding EMS may be directed to the Installation EMS Coordinator or Contracting Officer’s Representative.

2.18.6 Perform Hazardous Material Work. N/A

2.18.7 Spill Plan.

Any spillage caused by the contractor during work performance has to be handled, cleaned and disposed of by the contractor and to the contractor’s expense.

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2.18.8 Energy and Utilities Conservation Programs. N/A

2.18.9 Contractor Participation. N/A

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation. (Deliverable # A009)

3.2.1 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

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3.3 Service Contract Reporting - System for Award Management (SAM)

3.3.1 System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address: www.SAM.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria.

Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service

Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

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1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant

The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

In the event the Contractor has not reported the required data accurately and on time, a Non- Conformance Report (NCR) shall be issued.

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Required Services/ Contract Part No In accordance with (IAW)

Performance Standard

Acceptable Quality

Level (AQL)

Method of Surveillance

Deduct Schedule

# 1 The contractor shall use only snowplow shields with rubber lips that will not damage the surface and is in accordance with the applicable safety regulations.

CLS 408

Para. 5.1.2

Due to the fact that helicopter are parked at the airfield, a safety distance of six

(6) m from the equipment shall be kept.

Snow accumulation on roads and parking areas shall not exceed more than ten (10) cm.

Accumulated snow shall be loaded and transported to an area where space is available and the snow does not cause interference with the flow of traffic, parking cars or pedestrians.

= >95 % total overall

PRS

Inspection Checklist Compliant Rate

= 100% Inspection Using COR Inspection Checklist

- 22 -

# 2 Clearing of position lights.

Clearing of position lights shall be performed manually.

CLS 408

Para 5.2.1

Position lights shall be kept clear during the entire snow removal service. The location of all position lights is marked with yellow/black marking stakes.

Damages and/or missing marking stakes shall be replaced by the contractor.

For cleaning of the position lights, only equipment that will not damage the position lights shall be used.

Ground position lights along both sides of runway shall be cleared from snow and ice manually.

Snow accumulations shall be removed by means of suitable equipment i.e.

snow blowing machine – to the adjacent grass surfaces up to a maximum height of 50

cm. Grass areas shall be passed over with any vehicle and / or equipment.

= >95 % total overall

PRS

Inspection Checklist Compliant Rate

= 100% Inspection Using COR Inspection Checklist

N/A

# 3 Airfields: (Technical exhibit 1 and Technical exhibit 2)

CLS 408

Para 5.3.1

Priority 1:

Runways (Safeway

= >95 % total overall

PRS

= 100% Inspection Using COR

N/A

- 23 -runway de-icing) Priority 2: Taxiways (Safeway runway de-icing) Priority 3: Hangar Aprons (Safe way runway de-icing) Priority 4: Hot Fuel Point (Safeway runway de-icing) Priority 5: Parking Pads (Safeway runway de-icing) Priority 6: Entrance road to Illesheim Airfield (100% Salt)

Inspection Checklist Compliant Rate

Inspection Checklist

# 4 Paved Roads and Access Control Points (ACP). The Contractor shall clear roads and ACPs.

CLS 408

Para.

5.2.1.1.1

The Contractor shall clear primary roads to support the safe movement of emergency vehicles. The Contractor shall ensure all ACPs are operational at all times, regardless of storm intensity. The Contractor shall deploy the assets necessary to ensure the road network is trafficable IAW the Snow & Ice Removal Plan. Once

= >95 % total overall

PRS

Inspection Checklist Compliant Rate

= 100% Inspection Using COR Inspection Checklist

>N/A

- 24 -removal operations commence, the Contractor shall continue these operations until snow and ice is removed from the full width of streets, including intersections.

The Contractor shall clear all primary roads

NLT 0600

hours. The

COR/ACOR

will inform the Contractor of the revised clearance times, should there be a delay in opening or closure.

Recurring Services OMA

# 5 Kaserne Areas / Army Family Housing Areas:

Priority 1: Main roads. ACP’s.

CDC Parking Area Priority 2: Sidewalks, Parking Areas

Para. 5.3.2

Areas shall be free of snow and ice as of 0500 hours and shall be kept clear of snow/ice until 2200 hours

= >95 % total overall

PRS

Inspection Checklist Compliant Rate

= 100% Inspection Using COR Inspection Checklist

>N/A

# 6 De-icing Material/Salt on roads,sidewalks and parking lots.

Only spreading / de-icing material Safeway KF HOT Runway de-icing solution shall be used on Airfields.

Para. 5.4

Technical product specifications:

- based on a unique formulation of potassium acetate and corrosion inhibitors.

- clear, colorless, mobile liquid, free from

= >95 % total overall

PRS

Inspection Checklist Compliant Rate

= 100% Inspection N/A

- 25 -matters in suspension

- non-flammable freezing point:

less than –60 o C miscibility with water:

complete

- pH – undiluted: 10,8

– 11,2

- pH – 10 % m/m solution in distilled water:

8,4 – 8,8

- BOD5:

0,295 – 0,325 g O2/g 96 h

LC50: 1000

mg/liter efficiency: up to –29 ° C

Quantities used per square meter depends on the outside temperatures:

material shall be used in accordance with manufacturer’ s instructions.

5.0 Common Levels of Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, inspect, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

- 26 -

The Contractor shall ensure that all work meets or exceeds the specifications and specific tasks IAW Attachment 01, Common Level of Support CLS 408, Paragraph 5.1 – 5.2.3.1

CLS Service Title Attachment No.

408 Snow and Ice Removal Attachment II

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6.0 Deliverables

Deliverable Frequency # of Copies Medium/Format Distribution

A001 PWS Para 2.3.1 Emergency Medical Treatment

Same day accident happened

N/A Email or Phone COR

A002 PWS Para 2.3.2 Accident Report

Within five (5) business days of occurrence

One (1) Electronic

Copy

MS Word / Excel

PDF

COR

A003 PWS Para 2.4.3 Contractor Key Personnel

Within five (5) days after contract award

One (1) Electronic

Copy

MS Word COR

A004 Special Qualifications;

Certificates PWS Para 2.4.4.3.1

Within five (5) days after contract award and Ten (10) days after employment of new personnel

One (1) Electronic

Copy

MS Word COR

A005 Special Qualifications;

Experience PWS Para 2.4.4.3.1

With the offer One (1) Electronic

Copy

MS Word / Excel

PDF

KO

A006 Contractor Vehicle Registration PWS Para 2.14.4

Within five (5) days after contract award

One (1) Electronic

Copy

MS Word / Excel

PDF

COR

A007 Anti-Terrorism (AT) Level I PWS Para 2.15.1

Within thirty (30) calendar days after contact award

One (1) Electronic

Copy

MS Word / Excel

PDF

COR

A008 iWATCH Training PWS Para 2.15.2

Within thirty (30) calendar days after contact award and within 30 calendar days after employment of new personnel

One (1) and

One (1) Hard

MS Word / Excel PDFw

COR

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Deliverable Frequency # of Copies Medium/Format Distribution

A009 OPSEC Training PWS Para 2.15.3

Within thirty (30) calendar days after contact award

One (1) Electronic

Copy

MS Word / Excel

PDF

COR

A010 Quality Control Plan (QCP) PWS Para 3.2

Within thirty (30) calendar days after contact award

One (1)

MS Word / Excel

PDF

COR

7.0 Related Documents

7.1 Definitions and Acronyms

7.1.1 Definitions.

Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in…