PWS for NB Catholic Musician_c.pdf

Performance Work Statement (PWS)

Catholic Music Service Support

(Tower Barracks/Netzaberg Community Chapel)

Department of the Army, United States Army

Garrison Bavaria

Unit 28130, APO AE 09114

23 January 2020

Table of Contents

1.0 INTRODUCTION…………………………………………………..…………………….……4

1.1 Background…………………...…………………………………..……………….……4

1.2 Objectives……………………………………………...…………..……………….…..4

1.3 Climatic Conditions…………...………………………………..………………….…...4

1.4 Facility Access…………...……….………………………………......…….…….……4

2.0 REQUIREMENTS……………………………………………….……………………….…….5

2.1 Description of Services………………………………………………………………...5

2.2 General Information…………………………………………………………….....…..5

2.3 Emergency Services.…………….………………………………...…….……………6

2.4 Contract Administration and Management...…………………………………….….7

2.5 Work Management

2.6 Security………………………………………………………………………..………11

2.7 Security Training…………………………………………………………..…………13

2.8 Safety……..………………………..……………………….…………………….…..14

2.9 Training, Physical Requirements, or other Expertise Required…………………..15

2.10 Environmental Requirements……………………..………………………..……

2.11 Contingency Plans………………...…………………………….…………………...16

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………17

3.1 Quality Assurance……………………………..…………………………………….17

3.2 Quality Control Plan……………………………………………………………...….17

3.3 Customer Feedback Program

3.4 Quality Assurance Surveillance Plan (QASP) …………………..……………….17

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...………………18

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..………

6.0 DELIVERABLES - PROVIDED AS ATTACHMENT X………………..…………….…..21

7.0 RELATED DOCUMENTS………..…………………...………….………………….……...21

7.1 Definitions and Acronyms……………………………………….......……………...21

7.2 Applicable Directives, Publications…………..……………..………...….………..29

7.3 Technical Exhibit (TE) Index…………….…………………………………….……31

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………..…….33

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)……….……..34

7.6 Enterprise Contractor Manpower Reporting Application (ECMRA).………….....……...35

7.7 ECMRA Reporting Labor Hours…………………………………..………………….…….35

1.0 Introduction.

This is a non-personal services contract to provide Catholic Music Support (Tower

Barracks/Netzaberg) for the U.S. Army Garrison Bavaria, APO AE 09114. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents. The

Contractor shall perform all related administrative actions required or requested by USAG

Bavaria RSO to provide services or perform work in the PWS.

1.1 Background.

This is a non-personal service(s) contract to provide Catholic Music Service Support (Tower

Barracks/Netzaberg). Contractor shall play the Organ/Piano for all scheduled regular and special worship services and rehearsals. Special worship services include memorials.

1.2 Objectives.

The Contractor shall ensure all music supports accomplished in the performance of this PWS.

Services rendered under this contract will provide Catholic music support for Tower Barracks /

Netzaberg Catholic Community in USAG Bavaria, Germany. Services provided shall be conducted in accordance with AR 165-1.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the

Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the

Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the

Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions.

The music service will be rendered mostly to a Catholic religious services in the form of the catholic congregation’s worship form. But in a case of memorial service, the music service must be matched with the nature of the memorial service which may be neutral in religious collar.

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the USAG

Granfenwoehr Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which requires USAG

Granfenwoehr Fire Department inspection. The Fire Department will reset alarm systems to operational status.

2.0 Requirements

2.1 Description of Services. This is a non-personal service(s) contract to provide Catholic

Music Service Support (Tower Barracks/Netzaberg).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart

37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Hours of Operation.

The contractor is responsible for conducting business during the regular weekly services and special services according to a set service schedule, typically between the hours of 0830 –

1330 Sundays except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The

Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

2.2.2 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the

Contractor shall communicate with the chapel pastor and COR, and coordinate to reschedule the work according to the rescheduling of the chapel service.

2.2.3. Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the chapel pastor, USAG Bavaria RSO and KO/COR three (3) hours prior to curtailing chapel services due to inclement weather. The Contractor shall obtain an approval or agreement of the chapel pastor or KO/COR to resume the scheduled music service.

2.2.4 The Contractor shall coordinate with USAG Bavaria RSO (Religious Support Office) and

KO in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor may be called upon to deliver a wide variety of services to the installation through an emergency DMO/PWO in support of emergency response. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the RSO, however emergency response requirements will take precedence over normal DMO/PWO activities.

2.2.5 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below.

Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C.

6103).

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

2.2.6 Travel/Temporary Duty. N/A

2.3. Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated

Government representative/COR no later than (NLT) two (2) hours of the incident. The

Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of

Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4. Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or

Contract Administration Office as agreed upon and stated in the contract award document. The

KO, COR and RSO management will meet monthly with the Contractor to review the

Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the

Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the

Government and the Contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1. Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2. Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction

(DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative

(COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3. COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The

COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4. COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of

America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO at the start of the contract. These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.3.1. Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.3.2. Quality Control Manager (QCM)

The responsibility of quality control of the contracted music service is under the contactor of this contract. The contractor must be a self-governed quality control manager for one’s own professional music service for the religious service. COR shall assist the contractor in one’s quality control on the management and implementation of one’s professional music service.

2.4.3.3. Quality Control Inspectors (QCI)

As a professional musician, the contractor shall be a self-governed quality control inspector for one’s own music performance, maintaining the music equipment and selecting the music for the service. The contractor can get guidance or advice from the community chaplain or the chaplain who provides a chapel service with the contractor. Also COR can monitor the contractor’s quality control on one’s work that is to be assured compliance with Government requirements.

2.4.4 Contractor Requirements.

2.4.4.1. U.S. Residency/Citizen.

Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring

Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within 10 days of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

2.4.4.2. Local Nationals and Third Country Nationals: Local national and third country national

Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity Manager. As a minimum prior to beginning performance, Contractors employing local national and third country nationals shall furnish the

Contracting Officer via the COR and the Requiring Activity Manager a Polizeiliches

Fuehrungszeugnis, issued within the previous four months, no later than five (5) days after contract award. Forwarding correspondence from the Contractors shall identify the associated contract number. The Requiring Activity Manager will determine the favorability of the

Polizeiliche Fuehrungszeugnis and notify the Contractor. The Contractor shall forward a copy of unfavorable Polizeiliche Fuehrungszeugnis to the Contracting Officer via the COR and the

Requiring Activity Manager within 10 days of receipt, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens when results of background check are unfavorable.

2.4.4.3. Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The

Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.4. Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5. Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Identification of Contractor.

The contractor personnel attending meetings, answering Government telephones, and working in other situations where one’s contractor status is not obvious to third parties must identify oneself as such to avoid creating an impression in the minds of members of the public that he/she is a Government official. The Contractor shall ensure that all government employees and the public in the chapel community know that he/she is not Government employees.

However, the contractor does not require a contractor Identification badges in religious services.

2.4.7 Interactive Customer Evaluation (ICE).

The Contractor shall obtain access to the ICE system, shall respond to all ICE comments addressed to contractor, shall provide replies to initiators of ICE comments and shall provide updates in the ICE reporting system within 72-hours of receipt of comment. The Contractor shall provide quarterly ICE data and reports, or as requested by the Government.

2.5 Work Management.

2.5.1 Contractor Work Plan.

Contractor is not required to carry a work plan for this contract.

2.5.2 As a means to document all work performed, the Contractor shall ensure to record applicable labor hours and cost. The Contractor shall be responsible for submitting all invoice data into the WaWf system.

2.5.3 Work Standards. The professional specifications within this PWS define the quality music service accomplished under this Contract.

2.6 Security

2.6.1 Background Checks

Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for

U.S. and Host Nation Contractors (GERMANY) (For locations outside of Germany, RA shall consult with the responsible Security Office and Activity Manager applicable to location(s) associated with this PWS.)

2.6.2 Access and General Protection/Security Policy and Procedures.

The Contractor shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the

Force Protection Condition (FPCON) at any individual facility or installation changes.

2.6.3 Rules, regulations, direction, and requirements issued by the Commander apply to the

Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information

Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.6.3 Government Vehicles. N/A

2.6.4 Contractor Vehicle Registration.

Currently there is no requirement to register Contractor owned vehicles with the Provost

Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.6.4.1 Contractor shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW

Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost

Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force

Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.6.5 Contractor Access.

To Tower Barracks/Netzaberg Catholic Community in USAG Bavaria, the contractor’s privately-owned vehicles or motorcycles or music equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.6.5.1 The contractor personnel requesting access to Tower Barracks/Netzaberg Catholic chapel in USAG Bavaria will enter through the designated Visitor Control Center (VCC). The contractor personal will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the

Tower Barracks/Netzaberg Catholic chapel in USAG Bavaria.

2.6.6 Physical Security. (Only applicable to Government Furnished Property (GFP) and

Facilities).

The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security

Checklist), which will be forwarded to the KO/COR, no later than (NLT) the 10th of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. The Contractor, as a general rule, shall not have access to classified information; however, should Contractor personnel find classified documents in a waste basket and or recycle container, the Contractor shall immediately contact the KO or designated Government representative/COR for disposition instructions.

2.7 Security Training.

2.7.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete

Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The

Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site:

http://jko.jten.mil.

2.7.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by USAG Bavaria ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.7.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Rock http://jko.jten.mil/

Island’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the USAG Bavaria, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion.

Documentation to be used by the COR to satisfy this requirement can be found at:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

2.7.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC

Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the

Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html.

2.7.4 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.7.5 The Contractor must complete the DoD Cybersecurity Awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8140.01 & 8570.01-M and AR 25-2 within six (6) months of appointment to Cybersecurity IA/IT functions. Per DoD

8140.01 & 8570.01-M and AR 25-2, the Contractor employees supporting Cybersecurity IA/IT functions shall be appropriately certified within 30 calendar days after contract award. The baseline certification as stipulated in DoD 8140.01 & 8570.01-M must be completed upon contract award.

2.8 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The

Contractor shall comply with AR 385-10, The Army Safety Program.

2.8.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx http://cdse.edu/catalog/elearning/GS130.html http://cdse.edu/catalog/elearning/GS130.html after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

2.8.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health

Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.8.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor.

2.8.3.1 A Hot Work Permit Log shall be issued by the USAG Bavaria Fire Department; it will be maintained and presented to the KO or designated Government representative/COR u p o n r e q u e s t . The Contractor shall take corrective action to remedy reported deficiencies

IAW the terms of this contract. The KO and COR shall be notified of deficiencies beyond the terms of this contract.

2.9 Training, Physical Requirements, or other Expertise Required.

2.9.1 Certified. N/A

2.9.2 New Facilities Equipment Training.

The Contractor shall inspect new equipment and systems upon notification by the COR that the equipment has been accepted by the Government; a signed form DD1354 will be provided to document date of receipt. The Contractor shall inspect and evaluate new equipment for compliance with the manufacturer's specifications and shall notify the KO or designated

Government representative/COR of all deficiencies noted during this inspection. The Contractor shall attend scheduled training of new equipment and maintenance meetings with the

Government as requested by the KO/COR as part of accepting a newly built or renovated facility.

2.9.3 Child Abuse Prevention, Identification and reporting.

All Contractor employees working in support of the Child, Youth and School Service (CYSS) at the Child Development Center (CDC), and/or the Youth Activity Center shall be escorted at all times. The Contractor employees shall check in with the front desk and not proceed until escorted by a staff member to the work area. The escort will remain with the contract worker at all times. If the escort leaves or is not available the contractor shall stop work and wait at the front desk.

2.9.4 The Government owned computers. N/A

2.10 Environmental Requirements. N/A

2.11 Contingency Plans.

2.11.1 General.

The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within 30 business days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the

Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation contingency, emergencies, mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO and COR for approval.

2.11.2 Disaster Contingency Plan.

This plan shall establish procedures, personnel, and means of maintaining performance of all

PWS requirements in the event of a disaster. The Contractor shall submit a Disaster

Contingency Plan within 30 business days of contract award, and updated annually thereafter.

The plan shall be approved by the KO and COR prior to the start of work.

2.11.3 Mobilization Contingency Plan.

If applicable, this plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within

30 business days of contract award, and updated annually thereafter. The plan shall be approved by the KO and COR prior to the start of work.

2.11.4 Labor Dispute Contingency Plan.

This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks.

b. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike, and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan 30 business days after contract award date.

2.11.4.1 The services shown in TE 2, USAG Bavaria Mission Essential Services, are identified as essential during the performance of this contract.

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the

Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements

Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The

Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the

Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality

Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation.

3.3 Customer Feedback Program.

The Contractor shall establish and operate a customer feedback program as part of the QCP.

3.4 Quality Assurance Surveillance Plan (QASP).

USAG Bavaria RSO developed an internal document which is a “Service Rendered Form” (7.3.5 Technical Exhibit 5) as a surveillance process document and applies to Performance- Based Service Contracting (PBSC). In order to ensure and manage Contractor performance assessment and quality that meets the required standards for each objective in the PWS, the contractor shall fill out the all service hours on the form and obtain a signature of the chaplain who served the chapel with the contractor. After that, the contractor shall submit it to USAG RSO CRM office. This QASP action must be done as the contractor submits one’s invoice on WaWf system. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS).

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs)

4.0.1 Standards (STDs) of Music Service

The Contractor shall provide services for Catholic Music Service Support (Tower Barracks /

Netzaberg) according to a standard for measurement of the USAG Bavaria RSO’s religious support plan and requirements.

4.0.1.1 Standards (STDs) for Weekly Services.

The contractor shall provide or obtain the Hymn numbers for weekly services from the chapel office during the work week prior to the service/program. Be well groomed, neat and give a professional appearance at all times when exercising the tasks of this contract. Be at the chapel

15 minutes prior to the beginning of the service/program. Begin playing music five minutes prior to the start of the service/program as people arrive. Play the Piano for the prelude, choral call to worship, praise choruses, congregational hymns, special music arrangements, prayer time instrumental music, choral amen, and the postlude i.e. music related to the style of worship during these services. The Contractor shall provide a qualified alternate musician when unable to personally perform for worship services or rehearsals. The contractor shall coordinate with

COR/Chapel Pastor two (2) days prior to the scheduled services. The contractor shall provide the name and telephone number of the alternate musician. In the event that the alternate musician is a U.S. military member or DoD civilian, the contractor shall brief them to obtain prior proper approvals before performing. The Contractor shall provide a Contract Pay Invoice for

Services Rendered (CPISR) to USAG Bavaria RSO as putting a pay invoice into WaWf system as an action to affirm the number of the contracted services have been completed and performed in accordance with the terms of the contract.

4.0.1.2 Standards (STDs) for Choir / Praise Team Rehearsals.

The contractor shall provide or obtain the Hymn numbers for rehearsals from the chapel office during the work week prior to the service/program. Be at the chapel 15 minutes prior to the beginning of the service/program. Begin playing music five minutes prior to the start of the service/program as people arrive. The Contractor shall provide a qualified alternate musician when unable to personally perform for worship services or rehearsals. The contractor shall coordinate with COR/Chapel Pastor two (2) days prior to the scheduled services. The contractor shall provide the name and telephone number of the alternate musician. In the event that the alternate musician is a U.S. military member or DoD civilian, the contractor shall brief them to obtain prior proper approvals before performing. The Contractor shall provide a

Contract Pay Invoice for Services Rendered (CPISR) to USAG Bavaria RSO as putting a pay invoice into WaWf system as an action to affirm the number of the contracted services have been completed and performed in accordance with the terms of the contract.

4.0.1.3 Standards (STDs) for Special Services.

The contractor shall provide or obtain the Hymn numbers for special services from the chapel office prior to the special service/program. Be well groomed, neat and give a professional appearance at all times when exercising the tasks of this contract. Be at the chapel 15 minutes prior to the beginning of the service/program. Begin playing music five minutes prior to the start of the service/program as people arrive. Play the Piano for the prelude, choral call to worship, praise choruses, congregational hymns, special music arrangements, prayer time instrumental music, choral amen, and the postlude i.e. music related to the style of worship during these services. The Contractor shall provide a qualified alternate musician when unable to personally perform for worship services or rehearsals. The contractor shall coordinate with COR/Chapel

Pastor two (2) days prior to the scheduled services. The contractor shall provide the name and telephone number of the alternate musician. In the event that the alternate musician is a U.S.

military member or DoD civilian, the contractor shall brief them to obtain prior proper approvals before performing. The Contractor shall provide a Contract Pay Invoice for Services Rendered

(CPISR) to USAG Bavaria RSO as putting a pay invoice into WaWf system as an action to affirm the number of the contracted services have been completed and performed in accordance with the terms of the contract.

5.0 Common Levels of Support (CLS)

5.0.1 Outline the Tasks.

The Contractor shall provide musical accompaniment for regular worship services and special services. The musical accompaniment includes preludes, postludes, offertories, congregational hymns, and other music as selected during the worship hour; music performed by the choir, and soloists as coordinated by the choir director to include “warm-ups” of fifteen minutes or less prior to the service. The weekly music rehearsals scheduled by the choir director or Pastor of the service includes meeting with the choir in coordination with the choir director to practice and familiarize oneself with the selected pieces and performing the cantatas during the designated service. Total number of rehearsals shall not exceed 52.

5.0.2 Outline on the Required Services and the Performance Surveillance

Required

Services

PWS Para

Performance

Standard

Acceptable

Quality Level

(AQL)

Method of

Surveillance

# 1. Priority

Scheduled Weekly

Music Support

Services

Overarching

PWS,

paragraph

4.0.1.1

Complete 100% of scheduled music support services

100%

Compliant.

Service

Rendered

Form” (7.3.5

Technical

Exhibit 5)

# 2. Priority

Scheduled

Choir/Praise Team

Rehearsals

Overarching

PWS,

paragraph

4.0.1.2

Complete all

Priority 2

100%

Compliant.

Service

Rendered

Form” (7.3.5

Technical

Exhibit 5)

# 3. Priority

Demanded

Special Music

Services

Overarching

PWS,

paragraph

4.0.1.3

Complete all

Priority 3

100%

Compliant.

Service

Rendered

Form” (7.3.5

Technical

Exhibit 5)

#4. Coverage

Absence: To provide a Qualified

Musician in

Absence

Overarching

PWS

paragraph

2.5.3

Complete all

Priority 4

100%

Compliant.

Chapel

NCOIC’s

Report

#5. Monthly

Service Rendered

Record. To provide a monthly Service

Rendered Record to RM office

Overarching

PWS

paragraph

7.3.5

Complete all

Priority 5 each month

100%

Compliant.

100% inspection

#6. Pay Invoices Overarching

PWS,

paragraph

2.5.2

Complete it monthly

100%

Compliant.

100% inspection

#7 Government

Furnished Music

Equipment.

Contractor shall comply with PWS provisions relating to Government

Furnished Items and Services

Overarching

PWS,

paragraph

7.4

Maintain its quality and report to Chapel

NCOIC its necessary care

100%

Compliant.

Chapel

NCOIC’s

Report

6.0 Deliverables

Deliverable Frequency # of Copies Medium/Format Distribution

A001 (PWS, para. 4.0.1.2) Music selections designated or approved by the service pastor

Weekly

1 Print or electronic delivery via email .pdf of document upon completion

To the service pastor and COR

A002 (PWS, para. 4.0.1.3) Recommended music for memorial services

As service is provided

1 Print To the chaplain and COR in charge of the memorial service directly

A003 (PWS, para. 7.3.5) Service-Rendered Invoice Form

Monthly 1 Print or electronic delivery via email .pdf of document upon completion

To USAG Bavaria CRM and COR

7.0 Related Documents.

7.1 Definitions and Acronyms

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S.

Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

7.1.1.4 Child, Youth and School Services (CYS). Overarching naming convention for Child

Development Center (CDC), Youth Activity Center, and School Age Services (SAS). CYS is used when referencing all programs.

7.1.1.5 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.6 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.7 Contract Discrepancy Report (CDR). Also known as Non Conformance Report

(NCR). A report used to document other than satisfactory Contractor performance. The CDR or NCR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.8 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

7.1.1.9 Contractor Acquired Property (CAP). Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains title.

7.1.1.10 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the

Government. Note: The only individual who can legally bind the Government.

7.1.1.11 Contracting Officer’s…