PWS_19Q3199_(final).pdf

409th CSB Ver 5 20180730

PERFORMANCE WORK STATEMENT (PWS)

Atlantic Resolve – European Reassurance Initiative 2019 United States Army Europe (USAREUR)

For Deployment Chartered Bus Transportation

Part 1 General Information

1. General: This is a non-personal service contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service contract to provide Chartered Bus Transportation Services to include drivers in support of Atlantic Resolve - European Reassurance Initiative in or around Poland.

1.2 Background: Chartered bus transportation services are required to support the movement of hundreds of personnel for training initiatives with the host nation. Personnel need to be transported to training at Bemowo Piskie Training Area (BPTA) and adjacent training areas as well as in and around those areas as specified in Attachment 1 of this Performance Work Statement (PWS).

1.3 Scope: The contractor shall provide Transportation Services consisting of Personnel Movement Support Services utilizing Chartered Buses for transportation in and around BPTA, Wierzbiny and Elk Military Hospital. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents. The bus services will be provided in various locations in Poland to include: in and around BPTA, Wierzbiny Motor Pool, and Elk Military Hospital in accordance with (IAW) the schedule in Attachment 1 of this PWS.

1.4 Objectives: The objective of this contract is to provide timely and reliable transportation for U.S. Soldiers training at Bemowo Piskie Training Area (BPTA) in Bemowo Piskie, Poland as well as adjacent training areas. These vehicles must be capable of meeting mission requirements. The primary mission requirement for this contract is, but not limited to, the transportation of U.S. Forces from BPTA to the Unit’s tracked vehicle motor pool located in Wierzbiny, Poland. The execution of this contract shall consist of twenty-four (24) hour availability for emergency transportation requirements with contracted drivers capable of beginning transport within thirty (30) minutes after notification. The contractor shall provide daily, routine transportation requirements set forth in subsequent sections within this document. The Contractor must be able to provide commercial buses with a combined capability to transport 200 personnel and baggage capacity of 50 kg per person during the course of one (1) bus run. The contractor must maintain an outside of normal duty hour’s helpline for emergency assistance 24-hours a day, 7 days a week throughout the duration of the contract.

1.4 General Information

1.4.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review and written acceptance within ten (10) days after date of contract award (A001).

After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items? If applicable.

f. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?

g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus five (5) years?

1.4.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.4.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall be performed on U.S. holidays unless otherwise directed by the Contracting Officer.

When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st Epiphany, January 6th

Easter Sunday, April 21st Easter Monday, April 22nd

May Day, May 1st Constitution Day, May 3rd

Pentecost Sunday, 7th Sunday after Easter Corpus Christi, 9th Thursday after Easter Assumption of Blessed Virgin Mary, August 15th All Saints’ Day, November 1st

Independence Day, November 11th Christmans Day, December 25th

Second Day of Christmastide, December 26th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: Reserved.

1.5.4.2 Government Facility Operating Hours: Reserved.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support in accordance with (IAW) the Schedule of Bus Services (Attachment 1) and Part 5 of this PWS. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4.3.1 Contractor Work Plan: Reserved.

1.5.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be performed at but not limited to the following:

• Poland o Wierzbiny Motor Pool (53° 47.008’ N 21° 59.100’ E) 7.7 km from BPTA Sports Complex o Bemowo Piskie Training Area (BPTA) Sports Complex (53° 43.903' N 22° 3.878' E) o Elk Military Hospital (53° 49.215’ N 22° 21.860’ E) 32.6 km from BPTA Sports Complex

1.6 Security Requirements: The following information is provided on security related matters:

1.6.1 Security Program: Reserved

1.6.2 Personnel Security Clearance Requirements: Reserved.

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor and Contractor personnel performing work under this contract shall be a Polish Ministry of Defense (MOD) approved company, able to access BPTA, Wierzbiny, and Elk, Poland at time of the submission of quote, and shall maintain the level of security required for the life of the contract. The Contractor/vendor shall have the Polish MOD approved vendor ID Number to be awarded this contract. Contractor personnel performing work under this contract require access to Polish Military installation and shall comply with the Local National Screening Program in for necessary access. Before access is authorized to any Military Site/Installation, the Contractor shall provide the following information to the COR a minimum of one (1) day prior to contract start date for all employees seeking access to the base (A002):

a. Last name and first name;

b. Passport or ID card number;

c. Date of Birth (DOB);

d. Place of Birth (POB);

e. Company name;

f. Purpose of access;

g. Job position;

h. Vehicle type and license plate number, if any.

The Contractor is responsible for being aware of and complying with the requirements associated with Installation Access Control to Polish military bases. Contractors(s) shall contact Polish MOD, in order to confirm access to the bases prior to submitting a quote for this contract. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control (IAC) processing requirements. Contractor personnel shall travel within Polish bases only to locations necessary to perform contracted duties. No authority to use base facilities or make purchases is included in this agreement. Contractors may be searched upon entry and departure of airbases.

1.6.3.4 Common Access Cards (CAC): CAC not required for the performance of this contract.

1.6.4 Background Checks: Reserved.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: Reserved.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager (CM) and Alternate Contract Manager (ACM). The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, shall be provided in writing to the COR within 3 days after contract award (A003).The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate

Contract Manager shall be available between 0800-1700 hours, Monday through Friday, or when the Government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: Must have two (2) years of experience with this size of personnel movement. Must be level 3 English proficient and provide a certificate of the required English level qualification to the COR within 3 days after contract award (A003).

b. Qualifications: The Contractor and Contractor personnel performing work under this contract shall be a Polish

MOD approved company, able to access Polish Military bases at time of the submission of proposal, and shall maintain the level of security required by the Polish MOD for the life of the contract. Evidence of the MOD approved company shall be submitted to the COR within 3 days after contract award (A003).

c. Licensing Requirements: Contractor must possess current valid qualifications (Commercial drivers licenses and commercial vehicle registrations) required to operate contracted equipment (bus / trailers / etc.) on Polish Roads (A003).

d. Language Proficiency: Contractor personnel who will be in contact with customers shall have English Language Proficiency Level II. Language Proficiency certificates shall be submitted to the COR within 3 days after contract award (A003). English Language Proficiency Level II is considered to be the following:

i. Speaking: Able to satisfy most work requirements with language usage that is acceptable and effective.

Able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social and professional topics.

ii. Reading: Able to read within a normal range of speed and with almost complete comprehension, a variety of material on unfamiliar subjects. Can comprehend a variety of styles and forms pertinent to professional needs. Rarely misinterprets text.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes. (A004)

1.13 Contractor Travel: Reserved.

1.14 Other Direct Costs (ODCs): Reserved.

1.15 Data Rights: Reserved.

1.16 Non-Disclosure Requirements: Reserved.

The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.17 Non-Disclosure Statements: Reserved.

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI (A005). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: Reserved.

1.20 Safety: Contractor’s work environment(s) and labor shall meet all Occupational Safety and Health Administration (OSHA) requirements. For any work performed, the Contractor shall be responsible for all damages to persons or property that occur as a result of the contractor’s fault or negligence. The contractor shall also be responsible for all material needed and work performed until completion and acceptance of the entire work.

1.20.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (A006). Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1).

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work.

(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within 15 calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than 15 calendar days prior to initiation of work on each major phase.

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt.

(ii) Long trousers.

(iii) Steel-toed safety boots.

(iv) Hard hat.

1.20.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes. In particular, within the requirements of the German Safety and Health Protection Regulation for Construction Sites, Baustellenverordnung (BaustellV) (current version in effect), the Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with host nation laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:

(a) Conditions of construction and operational activities to be considered include but are not limited to:

(i) For all construction activities meeting the following criteria: the work is scheduled to last longer than 30 working days and more than 20 workers are occupied simultaneously, or the volume of work is scheduled to exceed 500 person days, or the work presents particular tasks, e.g. excavations deeper than 5 meters, falls from a height of greater than 7 meters, exposures to hazardous chemical or biological substances, work at less than 5 meters from high voltage lines, underground earth works or tunnels, danger of drowning, diving, use of compressed air, work with ionizing radiation, explosives, or work involving assembly or dismantling of heavy prefabricated components (10 tons or greater).

(b) If the Contractor determines that the BaustellV, dated 10 June 1998, applies, the Contractor shall prepare a Safety and Health Protection Plan (SIGE) as required under that regulation. The SIGE shall be submitted two weeks prior to mobilization. In addition, the Contractor shall appoint a qualified Safety Coordinator who will ensure that safety measures are implemented during construction. The Safety Coordinator must meet minimum training and experience requirements required under Host Nation laws.

(c) The SIGE will be written in a comprehensive form and explained in language the workers understand and shall contain the following minimum information:

(i) Maintenance of tools and equipment.

(ii) Provisions for the storage and disposal of materials and waste, particular hazardous materials and substances.

(iii) Modifying performance periods for such work, taking into consideration the site conditions.

(iv) Organizing cooperation between different employers and Contractors without employees.

(v) Interaction between work at the site and other operational activities in the area, on which or near which the first identified work will be performed, and taking into consideration the instructions and advice of the coordinator as well as safety and health plans.

1.20.1.2 The Contractor shall complete and provide safety notifications required by host nation authorities and will provide documented proof to the Contracting Officer via the COR, no later than three (3) business days (A007) that such notifications were made.

1.21 Environmental Compliance: The following provides information on Environmental Compliance.

1.21.1 Environmental Compliance Plan and Program: The Contractor shall comply with all local Host Nation and applicable U.S. federal environmental laws, policies, and regulations. The use, handling, storage, and disposal of all toxic, hazardous, special or radiological wastes/materials shall be IAW all U.S. and local HN environmental regulations and procedures. Personnel shall be trained IAW with the Polish Government procedures.

1.22 Required Training: The following provides information on training requirements:

1.22.1 Anti-Terrorism (AT) Level I Training: Reserved.

1.22.2 OPSEC Training: Reserved.

1.22.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) days after the contract is awarded and within thirty (30) days after new employees commence contract performance, with the results reported to the COR within thirty (30) days after the contract is awarded and within thirty (30) days after new employees commence contract performance. Verification of the training shall be provided to the COR within thirty (30) days after completion of the training. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx. Deliverable (A008)

1.22.4 Information Assurance (IA) Training: Reserved.

1.22.5 Personally Identifiable Information (PII): Reserved.

1.23 Conventional Forces Europe (CFE) Treaty Verification Inspection: Contractor-owned or controlled structures and containers located on U.S. Government installations are subject to short-notice inspections by CFE treaty inspection teams.

The Government will endeavor to provide the Contractor as much notice as possible in the event of such inspections. The contractor shall provide access to such structures and containers at the request of the Government. The Contractor shall report such inspections to the KO through the COR in writing within ten (10) calendar days of completion of the inspection.

Contractor-owned or controlled structures and/or containers on U.S. installations may have to be inspected to comply with the CFE treaty even if Contractor personnel are unavailable to provide access. Any costs borne by the Contractor or any impact on contract performance as a result of the inspection will be a matter of negotiation between the Contractor and the KO.

PART 2

DEFINITIONS & ACRONYMS

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Department of Defense Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart

202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property - means property furnished to the contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS).

It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Sunday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense

FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USAREUR U.S. Army Europe UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services: Government furnished property, equipment, or services shall not be provided for the performance of this contract.

3.1 Services: Reserved

3.2 Facilities: Reserved

3.3 Utilities: Reserved

3.4 Equipment: Reserved

3.5 Special Tooling and Test Equipment: Reserved

3.6 Materials: Reserved

3.7 Training: Reserved

3.8 Common Access Cards (CAC): Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this PWS. The Contractor, in entering into this contract, affirms that all necessary licenses, and permits necessary to perform this contract have been, or will be, met before performance begins. All taxes and fees associated with conducting business in Poland are the responsibility of the Contractor.

4.2 Secret Facility Clearance: Reserved.

4.3 Materials: The Contractor is responsible for ordering and maintaining sufficient materials/repair parts to ensure vehicles are serviceable during the times needed. Contractor shall provide fuel and maintenance of vehicles.

4.4 Vehicles and Equipment: The Contractor shall furnish serviceable personnel transportation vehicles to meet the requirements under this PWS. The Contractor shall furnish all necessary personnel, tools, test/diagnostics equipment, materiel, repair/replacement parts, and service vehicles to perform the services specified in this PWS. Contractor shall ensure that the insurance and licensing of vehicles is up to date.

4.4.1 The Contractor shall provide buses in good working order with no significant body damage that would hinder safe usage in order to meet operational, service, and maintenance requirements.

4.4.1.2 The Contractor shall provide licensing, registration, inspection fees, insurance, tolls, fuel, maintenance and any other costs associated with buses and baggage trucks.

4.5 Vehicle License: The Contractor shall posess current qualification required to operate buses and trailers or other equipment on Polish roads.

4.6 Vehicle Maintenance/Repair: The Contractor shall repair or replace non-operational vehicles within one (1) hour of notification of a maintenance issue or vehicle breakdown by the COR. Vehicle recovery services shall be provided as required for disabled vehicles at no additional cost to the Government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services as specified throughout Part 5 and corresponding Attachments 1. On certain days during the performance period, the Government may not need bus transportation to all locations listed in Attachment 1 Table A. On those days, the Government will coordinate with the Contractor to use the available buses for other locations specified on the table. Shuttle service schedule is subject to change with 24-hours’ notice to Contractor POC.

5.1.1 Emergency/Stand-By Bus Services: Contractor POC shall be available via telephone 24 hours a day, 7 days a week to respond to emergency service requests. Emergency service must be capable of transporting 200 Soldiers and baggage capacity of 50 kg per person, limited to two emergencies per month. The U.S. Government will only accept invoices for actual services used and verified by the COR. Buses may be stored on BPTA to facilitate this response time, however the US Government will not be responsible for the security of the buses. Weekday and Weekend changes to the shuttle service schedule shall be coordinated between the COR and Contractor POC no later than 24-hours prior to the requested service.

5.2. Considerations: Contract requirements may vary related to the number of personnel to be transported reference Attachment 1, Table A. Every effort will be made to ensure the Contractor is provided with a 24 hour notice of pickup and drop off times as information becomes available. The Government will not be billed for services (transport) not executed in Table. A. If cancelations and/or changes are required, preapproval shall be granted by the Contracting Officer. The Contracting Officer’s Representative (COR) will communicate all cancelations and/or changes to the Contractor POC.

5.2.1 Every effort will be made to:

1) Notify the Contractor of times of pickup/drop off at least 24 hours prior;

2) Eliminate and/or minimize cancelations made with less than 24 hours’ notice to the Contractor; and

3) Eliminate and/or minimize schedule changes made with less than 24 hours’ notice to the Contractor.

5.2.2 The Contractor shall provide drivers with a current and valid license required to operate their assigned bus. Drivers shall be in possession of a current and valid license at all times while operating their assigned bus. The Contractor shall repair or replace non-operational vehicles within one hour of notification of a maintenance issue or vehicle breakdown by the COR. Vehicle recovery services shall be provided as required for disabled vehicles at no additional cost to the Government. For the purposes of vehicle recovery, the Contractor shall provide an after duty hours, on-call POC, to COR at the time of contract award and within 24 hours of any change.

5.2.3 Recurring Services: The Contractor shall provide services for Shuttle Bus Transportation in accordance with Attachment 1. Shuttle Bus Schedule

5.2.3.1 On-Demand Services. Several factors may have an effect on the estimated schedule and could cause short notice, transportation requests, schedule changes and cancellations. As a result, the Contractor shall be prepared to adjust chartered bus services as required, with less than 24 hours’ notice of request, change, or cancellation. Additionally contractor may be required to provide additional buses given availability of assets and when offered at fair and reasonable price at the direction of the Contracing Officer (KO).

5.2.3.2 Vehicle Recovery / Replacement. The Contractor shall repair or replace non-operational vehicles within one (1) hour of notification of a maintenance issue or vehicle breakdown by the COR. Vehicle recovery services shall be provided as required for disabled vehicles at no additional cost to the Government. For the purposes of vehicle recovery, the Contractor shall provide an after duty hours, on-call, Point of Contact to the COR. This person shall speak and comprehend English language; the PM or Alternate PM can serve in this position.

5.2.4 Contractor Manpower Reporting

5.2.4.1 Enterprise-Wide Contractor Manpower Reporting Application (eCMRA): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for theChartered Bus Services via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with the current FY 18. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at:

mailto:dod.ecmra-army-support-desk@mail.mil or mailto:usarmy.pentagon.hqda-asa-mra.mbx.samr-fm- cmra@mail.mil. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the eCMRA requirement.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant (A009)

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.10 Information Assurance (AR 25-2)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Schedule of Bus Services

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE OBJECTIVE STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE QUALITY

LEVELS (AQLs)

METHOD OF SURVEILLANCE

1) PWS Part 1 General Information Contractor shall comply with PWS provisions relating to Management and Administration

Inspection Checklist and Surveillance Summary Report Pass / Fail criteria Document Number:

>100% Percent Total Overall PRS Inspection Checklist Compliant Rate

100% Inspection Using COR Inspection Checklist and Surveillance Summary Report

2) PWS Part 3 Government Property and Services Contractor shall comply with PWS provisions relating to Government Furnished Item and Services

Inspection Checklist and Surveillance Summary Report Pass / Fail criteria Document Number:

>95 Percent Total Overall PRS Inspection Checklist Compliant Rate

100% Inspection Using COR Inspection Checklist and Surveillance Summary Report

3) PWS Part 4 Contractor Furnished Items and Services Contractor shall comply with PWS provisions relating to Contractor Furnished Items and Services

Inspection Checklist and Surveillance Summary Report Pass / Fail criteria Document Number:

>95 Percent Total Overall PRS Inspection Checklist Compliant Rate

100% Inspection Using COR Inspection Checklist and Surveillance Summary Report

4) IAW 5.2.2 The Contractor shall provide drivers with a current and valid license required to operate their assigned bus. Drivers shall be in possession of a current and valid license at all times while operating their assigned bus

Inspection Checklist and Surveillance Summary

Report Pass / Fail criteria Document Number:

No deviation from standard

100% Inspection Using COR Inspection Checklist and Surveillance Summary Report

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies…