PWS_JMRC_Washrack_Services_(Final)_20180530.pdf

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Attached to
JMRC Washrack Services Federal contract opportunity
Solicitation number
W912PB-18-Q-3111
Issued by
Department of the Army Materiel Command Expeditionary Contracting Command Regional Contracting Office Bavaria 409th CSB

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Performance Work Statement (PWS)

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PERFORMANCE WORK STATEMENT (PWS)

Hohenfels Centralized Wash Facility Operations

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Introduction: This is a non-personal service contract to provide service and sustainment for the JMRC Wash rack (WR880). The Government shall not exercise supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.2 Background: The Centralized Wash Facility (CWF) is a vehicle wash rack that enables tank and vehicle cleaning after being used in the Hohenfels Training Area. This wash rack is highly mechanized, equipped with a high tech sludge treatment facility, drainage systems, and state of the art high pressure spray stands.

The CWF was constructed in FY 2005. The system received limited maintenance for the first five (5) years. It was determined in May 2017 to have the CWF repaired and made operational. The CWF will support the additional 291 Soldiers coming to JMRC.

1.3 Scope: The Contractor shall provide non-personal services to operate, sustain, and maintain the CWF WR880 to support the Joint Multinational Readiness Center (JMRC) in washing vehicles and equipment after rotational training exercises.

1.4 Objective: Successfully operate, sustain, and maintain the CWF WR 880 to wash vehicles and equipment after rotational training exercises.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years.

1 August 2018 - 31 July 2019 (Base Year) 1 August 2019 - 31 July 2020 (Option Year 1) 1 August 2020 - 31 July 2021 (Option Year 2)

1.6 General Information:

1.6.1 Quality Control: The contractor shall develop and maintain a Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. At a minimum, the QCP must include the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the contractor's Quality Control Team.

b. How the contractor will monitor work to ensure that performance complies with all timelines, deadlines, and goals.

c. How the contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the contractor will monitor and ensure staff qualifications remain current and valid throughout contract performance.

e. How the contractor will ensure all keys issued will remain controlled items

f. How the contractor will inventory and track maintenance of all Government Provided Equipment / Materials.

g. How the contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future

h. How the contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

An analysis of quality control and timeliness reports shall be sent to the COR within ten (10) calendar days after the end of each Task Order. A final QCP shall be submitted to the KO through the COR for review and acceptance within 5 calendar days after date of contract award. After acceptance of the QCP, the contractor will receive the KO’s acceptance in writing. Any changes to the accepted QCP will be required to be resubmitted for acceptance within 5 calendar days.

The Contractor shall bring identified issues or potential problems that might affect future performance to the attention of the COR as soon as possible. Verbal reports will be followed up by written reports within 5 calendar days.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Hours of Operation: WR880 will be operational during all designated Recover Days following a training rotation. Each rotation has on average five (5) rotational days. This requires the facility to be operational forty (40) days per fiscal year (320 hours). Times are from 0730 – 0430 daily during rotational recovery days. In the event there are changes to operational times based on the training rotation calendar, the COR shall provide the information to the contractor in order to make adjustments. The COR will publish changes to that requirement to the contractor on the first week of each quarter (starting 1 July 2018) and will inform the contractor about the new operational times if changes were made from previous quarter.

OPTION: There must be flexibility to add twenty (20) additional days of operation during the fiscal year because of unforeseen additional rotations or possible required overtime. A day is defined as eight (8) hours during a 24 hour period. If twelve (12) hours are conducted in a 24 hour period then that will be 1.5 days of operation and work time.

Contractor shall not work overtime unless first approved in writing by the COR or KO.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Recognized Holidays: The contractor is required to perform work on holidays and weekends when required due to the JMRC rotational exercise training schedule.

1.6.5 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at the Hohenfels Training Area with the WR880 facility.

1.6.7 Type of Contract: The government anticipates award of an Indefinite Delivery Type (IDT) – Requirements Contract

1.7 Security Requirements:

1.7.1 Security Program: Reserved

1.7.2. Personnel Security Clearance Requirements: Reserved

1.7.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control, will be grounds for denying access to U.S.

installations and controlled areas. The Contractor is responsible to ensure that any subcontractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16, the regulation takes precedent.

The Contractor is responsible for being aware of and complying with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control (IAC) processing requirements.

The Contractor is responsible for returning installation passes to the issuing Installation Access Control Office (IACO) when the contract is completed or when a Contractor employee no longer requires access.

AE Regulation 190-16 (and AE 190-16-G German translation) can be found on the following website:

http://www.eur.army.mil/aepubs/ This website is part of the IACS clause of the contract.

Below is the responsible Organizational Sponsor & Installation Access Control Office for this contract:

Organizational Sponsor: Joint Multinational Readiness Center (JMRC) Location: Hohenfels Training Center, Building 1 DSN Phone No: 314 520 5918 Commercial Phone No: +49 (0)9472-83-5918 Installation Access Control Office: IAC (Pass Office) Location: Gate 1, Hohenfels Training Area DSN Phone No: 314-466-2889 Commercial Phone No: +49 (0)9472-83-2889

Upon the termination of employment or termination/cancellation of this contract, the Contractor is responsible to collect the installation access passes. The Contractor shall collect the installation access passes the same day employment of an individual has expired/terminated, and shall return them to the issuing office within three (3) workdays.

1.7.3.1 The Contractor shall provide the Initial Installation Pass Log within 30 after contract award. The log shall be updated as employees are added or removed and the Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) calendar days after any changes to the log.

1.7.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 5 calendar days.

1.7.3.3 Upon termination or cancellation of this contract, the Contractor is responsible for collection of all outstanding installation access passes and returning them to the issuing office within 5 calendar days.

1.7.3.4 Common Access Cards (CAC): Reserved

1.7.3.4.1 The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within 5 calendar days after changes have been made (unless circumstances require otherwise and as directed by the

1.7.4 Background Checks: The following provides information pertaining to background checks for U.S. and Host Nation Contractors.

1.7.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The activity manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check.

The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the activity manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the activity manager. The Contractor also agrees to replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the activity manager. The activity manager shall forward a copy to the Contracting Officer of each favorable background check within 10 calendar days of receipt by the activity manager, identifying such with the appropriate contract number. Activity managers shall forward a copy of unfavorable background check within 10 calendar days of receipt by the activity manager, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.7.4.2 Local Nationals and Third Country Nationals: (GERMANY) Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the activity manager. As a minimum prior to beginning performance, local national and third country national Contractors shall furnish the activity manager a Polizeiliches Fuehrungszeugnis issued within the previous four months no later than 10 calendar days. Forwarding correspondence from the Contractor shall identify the associated contract number. The activity manager will determine the favorability of the Polizeiliches Fuehrungszeugnis. The activity manager shall forward a copy to the Contracting Officer of each favorable Polizeiliches Fuehrungszeugnis within 10 calendar days of receipt by the activity manager, identifying such with the appropriate contract number.

Activity managers shall forward a copy of unfavorable Polizeiliches Fuehrungszeugnis within 10 calendar days of receipt by the activity manager, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (above).

1.7.5 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW AR 190-13, “The Army Physical Security Program.”

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. If applicable, government issued access badges shall not be worn outside designated facilities where visible to the general public. The Contractor shall immediately report suspicious activities to security personnel.

1.8 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE:

All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan, and the Contractor’s Security Plan [if applicable]. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan [if applicable].

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.11 Key Personnel: The following personnel are considered key personnel by the government: Contract manager / alternate contract manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. Award conference but not later than 10 days after contract award date, the Contractor shall submit to the COR, in writing, the name, title, email address, office, home and mobile telephone number of the Contract Manager and the alternate Contract Manager (See TE#2 Deliverable Schedule). Both the Contract Manager and the alternate Contract Manager shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract. Contractor shall provide a list of contractor employees, subcontractors, subcontractor employees and vehicles for identification (name, passport No., age, vehicle license No.) not later than the Post Award conference. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the COR, in writing, the name, title, office, home and mobile telephone number of the Project Manager. A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both the Project Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

1.11.1 Special Qualifications: Operation of the system requires thorough technical knowledge not only from the various technical subparts installed but the interactive communication between the different machines. WR880 is a unique wash facility manufactured to meet the specific military requirements of JMRC and the environmental challenges of the Hohenfels Training Area. A like system does not exist. All electrical work must be performed by a certified electrician and all mechanical must be performed by a certified plumber. A copy of certificates for these specialties will be provided with contract bid. Supervisor during the operational hours must be able to speak English and communicate effectively.

1.11.2 Subcontractor Management: The contractor shall be responsible for any subcontract management necessary to integrate work performed on this contract and shall be responsible and accountable for subcontractor performance on this contract. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations (FAR Subpart 9.5).

1.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to obtain and carry badges on their person in the performance of this service. Contractor personnel identification shall be easily identifiable through the display of badges IAW AER 27-715 Contractor Identification.

1.13 Contractor Travel: Reserved

1.14 Other Direct Costs: Reserved

1.15 Data Rights: Not Applicable for this requirement.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/dodimagery/commercialuse.html. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.17 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.18 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: No phase in or phase out period required. We expect the service to be fully operational on the first day.

1.20 Safety: The contractor shall comply with all safety and fire regulations as prescribed in applicable US, European, and Host Nation German safety and fire prevention and protection codes, regulations, rules, and ordinances.

In the event of an accident or injury, the contractor shall forward one completed copy of an accident report (local contractors submit copy of locally required accident report; American contractors submit copy of DA Forms 285, 285-A, 285-AB, 285-b, 285-O, 285-W, United States Army Accident Investigation Report) to the Contracting Officer NLT three (3) contractor workdays after occurrence for all personal injury accidents.

1.20.1 Safety Plan and Program: Reserved

1.21 Environmental Compliance: The contractor shall ensure that all systems covered under this contract operate IAW local, State, Federal, and DA air and water pollution control requirements. If handling POL or other environmental sensitive products they shall establish a spill Prevention and Cleanup Plan for handling POL, spill prevention and spill cleanup in cooperation with the Community Spill Coordinator and the fire department. The contractor shall notify the COR within one (1) hour upon spilling of hazardous materials. The contractor shall be responsible for the prompt and proper cleanup and disposal of hazardous materials spills.

1.21.1 The contractor shall be responsible for disposal of unserviceable material at an authorized disposal site and IAW legal host nation waste disposal laws.

1.22 Environmental Compliance Plan and Program: The contractor shall comply with the USAG Hohenfels Spill Prevention and Response Plan.

1.23 Required Training:

1.23.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within [Thirty (30)] calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or [Thirty (30)] calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within [Thirty (30)] calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within [ten (10)] calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel must complete refresher training every twelve

(12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the Requiring Activity/COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within [ten (10)] calendar days after completion of the training.

1.23.2 OPSEC Training: Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) calendar days of employment under this contract. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer.

Verification of the training shall be provided to the COR within 10 calendar days after completion of the training.

1.23.3 iWATCH Training: The Contractor and all associated subcontractors will brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within [Thirty (30)] calendar days after the contract is awarded and within [Thirty (30)] calendar days after new employees commence contract performance, with the results reported to the COR within [Thirty (30)] calendar days after the contract is awarded.

1.23.4 Information Assurance (IA) Training: Reserved

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CWS Centralized Wash Facility DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services: Not Applicable

3.1 Services: Not Applicable

3.2 Facilities: Not Applicable

3.3 Utilities: Not Applicable

3.4 Equipment: Not Applicable

3.5 Materials: Not Applicable

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: The contractor shall provide all parts and materials to perform work under this contract.

4.3.1 Any material necessary to connect contractor furnished equipment or material either reimbursed or non-reimbursed to Government furnished utilities.

4.3.2 The contractor shall obtain at contractor expense, the required manufacturer’s operation and maintenance manuals for each type of system, however, most manuals are located on site and will be provided to the contractor if needed.

4.3.3 In the event the contractor cannot obtain the required manufacturer’s operation, maintenance, and repair manuals, the contractor shall develop, at contractor’s expense, operation, maintenance, and repair procedures detailing inspection intervals, inspection methods, repair, and testing of each type of system no later than 20 days after contract start date. The operation, maintenance, and repair procedures shall be comparable to commercial standards in the trade.

4.4 Equipment: The Contractor shall provide all equipment to perform work under this contract, which includes, but is not limited to the following:

4.4.1 Hand tools

4.4.2 Hand power tools

4.4.3 Conventional and special measuring and testing equipment

4.4.4 Vehicles, as required to perform all tasks described under this contract

4.4.5 General, special, or auxiliary equipment such as lifting platforms, cranes, scaffolding, ladders, stages, personnel protection equipment of any type as required performing all tasks described under this contract.

4.4.6 Operating, measuring, testing, maintaining, parameterizing, repair and other auxiliary equipment, computer hardware and software, including licenses for each type of device to be adopted, upgraded, parameterized, reconfigured, programmed, operated, inspected, maintained, or repaired.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The contractor shall provide operational services (General Tasks), recurring maintenance services (Recurring Services), and repair services (On demand) for all systems associated with WR880.

5.1.1 General Information: Services of the contractor comprise all labor and incidental costs which arise for the administration, control, supervision, planning, operation, inspection, calibration, testing, transportation, maintenance, trouble-shooting, repair, and replacement of parts and material. All labor involved in washing the vehicles will be conducted by the Soldiers and civilians from JMRC.

5.1.2 Right of Alternate Performance. The Government reserves the right to have the contractor not perform, partially perform, or simultaneously perform recurring maintenance services and on-demand services if deemed to be in the best interest of the Government. The contractor is not entitled to perform all on-demand services within the timeframe of recurring maintenance.

5.1.3 Payment for work performed only. The contractor will be paid for recurring maintenance services and on-demand services only if approved by the KO/COR and if actually accomplished. Recurring services and on-demand services not executed shall not entitle the contractor a claim for loss of profit.

5.1.4 General Tasks:

5.1.4.1 Contractor Response Time:

5.1.4.1.1 For ROUTINE REPAIRS the contractor shall provide a written cost estimate to the KO/COR for approval within three (3) days after the repair requirement is identified/confirmed.

5.1.4.1.2 For EMERGENCY REPAIRS the contractor shall provide a verbal repair cost estimate to the KO/COR for approval within two (2) hours after the repair requirement is identified/confirmed, but shall be followed up with written cost estimate to the KO/COR for approval within one (1) contractor work day after the repair requirement is identified/confirmed.

5.1.4.2 Content of Cost Estimate. Contractor’s written repair cost estimate, as minimum, shall include the following:

5.1.4.2.1 Number of personnel and man-hours to perform the repair work.

5.1.4.2.2 Estimated start and completion date after receipt of government approval to perform recommended repairs.

5.1.4.2.3 If applicable, parts/material list containing:

5.1.4.2.4 Part/material name

5.1.4.2.5 Part number

5.1.4.2.6 Catalog name, number, and date

5.1.4.2.7 Part availability (in stock or order)

5.1.4.2.8 Delivery time

5.1.4.3 Ordering of Parts

5.1.4.3.1 Contractor Ordering Time

5.1.4.3.1.1 For ROUTINE REPAIRS the contractor shall order required parts within three (3) workdays after Government written approval.

5.1.4.3.1.2 For EMERGENCY REPAIRS the contractor shall order required parts within one (1) workday after Government written or verbal approval.

5.1.4.3.2 Contractor Ordering Progress Report. For each system that it not operational due to parts being on order, the contractor shall provide a weekly progress report to the KO/COR until the system is operational no later than the last work day of the week no later than 1200 local time. The progress report shall have the applicable system information identified, the list of parts on order, and the estimated deliver date for each part.

5.1.4.4 Record of Service. Within five (5) workdays after recurring maintenance and/or on-demand services, the contractor shall submit to the KO/COR a record of service with the information as required.

5.1.4.5 Provision of technical reports/protocols. Within five (5) workdays after recurring maintenance and/or on-demand services, the contractor shall submit to the KO/COR all technical reports/protocols of inspection, calibration, test, measuring, maintenance, trouble-shooting and repair reflecting the condition of the system, operability, and possible damages or deficiencies per facility, system, or equipment as described in this contract.

5.1.4.6 Cleaning of job sites. The contractor shall clean Government facilities, equipment, and work sites minimally at the end of each workday. Contamination of work areas by the contractor during performance of recurring maintenance and/or on-demand services shall be cleaned immediately in accordance with federal, state, and local environmental laws and regulations at no additional cost to the government.

5.1.4.7 Removal and disposal of parts. All replaced/defective parts shall be removed and be properly disposed of by the contractor.

5.1.4.8 High pressure spray stand

5.1.4.8.1 Contractor will operate the hydraulic systems on the high pressure spray stand. This includes controlling and adjusting cleaning times according to degree of sludge on vehicles. This does not include washing the vehicles.

5.1.4.8.2 This will be done during all operational hours and should result in vehicles that are free of any sludge.

5.1.4.9 Removal of waste material

5.1.4.9.1 Remove all biological and organic material from all screens and wash drums. All material will be relocated to QV 0470 5750, a HAZMAT storage area located Southwest of the Albertshof wash rack. The contractor will be responsible for the transportation of all HAZMAT or any waste material to this location.

5.1.4.9.2 Screens and wash drums should be able to function properly during operation with no operational impact.

5.1.4.10 Channels, pumps, and pressure gauges

5.1.4.10.1 Control the sludge channels, pumps, and pressure gauges during operations. Allows for the proper flow of wash water and waste water supporting the cleaning of the vehicles.

5.1.4.10.2 Includes the sustainment, maintenance, and repair of sludge channels, pumps, and pressure gauges for a fully operational wash rack during operational hours.

5.1.4.11 Chemical Dozing

5.1.4.11.1 Adjust the chemical dozing stations to allow for proper water drainage of the different sludge fractions.

5.1.4.11 High pressure filter press equipment

5.1.4.11.1 Operate and adjust the high pressure filter press equipment during hours of operation.

5.1.4.11.2 Sustain, maintain, and repair the high pressure filter equipment so it is fully operational during hours of operation.

5.1.4.12 Supervise

5.1.4.12.1 Observe and supervise the wash process and ensure all operations are being performed safely.

5.1.4.12.2 Correct safety deficiencies on the spot and report repeat offensives to the COR/KO within twelve (12) hours followed by a written report NLT 3 days.

5.1.4.12.3 Check that environmental compliance standards are being followed IAW local, State, Federal, and DA air and water pollution control requirements. Report deficiencies immediately to the COR/KO.

5.2 Recurring Services: The contractor shall provide recurring services which shall include the following:

5.2.1 Recurring Maintenance Schedule. The contractor shall develop a Recurring Maintenance (RM) schedule for WR880 according to the manufacturer’s guidelines or as contractor-developed procedures following the recognized high standards of the particular industry which is predominant in the trade.

5.2.1.1 Within ten (10) workdays after contract start date and within ten (10) workdays after an option year is exercised the contractor shall provide the final RM schedule to the KO/COR for final approval. For scheduling conflicts, the government will unilaterally determine the dates and times if no agreement can be reached.

5.2.2 Performing Recurring Maintenance. All parts and material used in recurring maintenance services shall be included under the respective lump sum for material. The contractor shall submit a cost estimate IAW para 5.1.4.2 (Cost Estimates) to the KO/COR.

5.2.2.1 The contractor shall perform recurring maintenance service as tasked by the KO/COR according to approved RM schedule and according to the manufacturer’s guidelines or as contractor-developed procedures following the recognized high standards of the particular industry which is predominant in the trade.

5.2.2.2 The contractor shall provide all services as specified as recurring maintenance work and will be reimbursed under the respective lump sum for maintenance work.

5.2.2.3 A maximum lead time of fourteen (14) calendar days for recurring maintenance services shall be sufficient for contractor planning purposes. For scheduling conflicts, the Government will unilaterally determine the dates and times if no agreement can be reached. With prior documented KO/COR approval, the completion of recurring maintenance may exceed the scheduled allotted time.

5.3 On-Demand Services: The contractor shall provide services for trouble-shooting of unknown faults and routine/emergency repairs.

5.3.1 Trouble-Shooting Service

5.3.1.1 The contractor shall perform trouble-shooting services if the washrack hours of operation cannot be sustained or becomes in jeopardy of failing or if tasked by KO/COR.

5.3.1.2 Trouble-shooting services shall be performed IAW manufacturer’s procedures or contractor-developed procedures IAW PWS Para 4.3.3.

5.3.1.3 For trouble-shooting services required labor hours will be reimbursed under the respective labor hour for repair work CLIN and paid for the duration of work until faults are diagnosed and labor hours and material cost for repair can be defined. COR may limit designated labor hours spent for trouble-shooting. Contractor shall provide cost estimate.

5.3.2 Trouble-shooting response time

5.3.2.1 Trouble-shooting service shall be performed immediately if contractor is already on site while performing recurring maintenance services, other on-demand services, or any general task.

5.3.2.2 Regular trouble-shooting service shall be performed within two (2) contractor workdays if contractor needs to arrive separately.

5.3.2.3 Emergency trouble-shooting service shall be performed within two (2) hours if contractor needs to arrive separately.

5.3.3 Repair service:

5.3.3.1 The contractor shall perform repair services based on submitted cost estimate only if approved by the

KO/COR.

5.3.3.2 Repair services shall be performed IAW manufacturer’s procedures or contractor-developed procedures IAW PWS Para 4.3.3.

5.3.3.3 The contractor shall order parts IAW para 5.1.4.3 (Ordering of Parts).

5.3.3.4 Contractor shall announce in writing via email minimum two (2) days in advance the start of repair services to the KO/COR.

5.3.4 Scheduling of Commencement and Completion of Repair Services

5.3.4.1 Routine repair service shall be scheduled for commencement within five (5) contractor workdays after receipt of required parts IAW para. 5.1.4.3 (Ordering of Parts) and work shall be continued until repair completed but not later than three (3) contractor workdays after commencement.

5.3.4.2 Emergency repair service shall be scheduled for commencement within two (2) hours after receipt of required parts IAW para 5.1.4.3 (Ordering of Parts) and work shall be continued until repair completed but not later than three (3) days after commencement.

5.3.4.3 With prior documented KO/COR approval, the repair start time may exceed the limit.

5.3.4.4 All services as specified as Routine/Emergency repair work will be reimbursed under the respective time CLINs for Routine/Emergency repair work and material CLINs.

5.3.4.5 After completion of repair service, contractor shall perform a functional test for proper operability of the equipment’s designated function.

5.5 Enterprise-Wide Contractor Manpower Reporting Application (eCMRA): The contractor shall ensure ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site.

The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported (e.g., if DISA awards a contract for an Air Force requiring activity, the contractor shall load the required reporting data in the “Department of Air Force CMRA” tool). While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool.

eCMRA User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/ Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions):

The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1 Laws/regulations/ordinances/rules:

6.1.1 All applicable European…

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