Revised_Refuse_Removal_Service_Mark_Twain.pdf

REFUSE REMOVAL SERVICES

PERFORMANCE WORK STATEMENT

FOR

CLARENCE CANNON DAM

AND

MARK TWAIN LAKE

AT

MARK TWAIN LAKE, MISSOURI

8 February, 2018

Table of Contents

1.0. Description of Services

1.1. Dumpster Services

1.2. Fish Cleaning Station Services

1.3. Temporary/Special Event Services

2.0. Service Delivery Summary

2.1. Quality Control Plan

2.2. Quality Assurance

2.3. Performance Assessment

3.0. Government-Furnished Equipment, Materials, and Supplies

3.1. General

3.2. Utilities

3.3. Keys

4.0. Contractor-Furnished Equipment, Materials, and Supplies

4.1. General

4.2. Property Storage

4.3. Vehicles

4.4. Communications

4.5. Refuse Collection Equipment

4.6. Dumpsters

4.7. Dumpster Paint

4.8. Fish Cleaning Station Collection Basket

4.9. Sustainability

5.0. General Information

5.1. Scope of Work

5.2. Safety

5.3. Accident Prevention Plan (APP)

5.4. Activity Hazard Analysis (AHA)

5.5. Emergency Medical Treatment

5.6. Reports

5.7. Meetings

5.8. Location and Contract Limits

5.9. Access

5.10. Unusual Conditions

5.11. Security

5.12. Service Schedule

5.13. Personnel Requirements

5.14. Environmental Protection

5.15. Permits and Responsibilities

5.16. ERGO Data

5.17. Identification Signs

5.18. Payment

5.19. Changes

5.20. Work Plan

5.21. Contract Duration

5.22. Post Award Conference

5.23. Omissions

6.0. Appendices

Appendix A – Definitions and Acronyms Appendix B – Contract Area Maps Appendix C – Facility Inventory Appendix D – Schedule of Services Appendix E – Vehicle Sign Appendix F – Accident Prevention Plan Appendix G – Master Work Plan Appendix H – Sample Fish Cleaning Station Basket

1.0. Description of Services. The Contractor shall supply refuse dumpsters and fish cleaning station collection baskets, remove refuse, clean, service and maintain sanitary conditions at all refuse dumpsters and fish cleaning stations in accordance with specifications, drawings and schedules contained herein. The Contractor shall remove all refuse collected from Government property and properly dispose of materials in accordance with Federal, State, and local regulations and commercial standards. The contractor’s performance will be based on the Contracting Officer’s (KO), Contracting Officer’s Representative (COR), and Quality Assurance Personnel (QA) evaluations and the results required by the Service Delivery Summary (SDS). The evaluation of results will be based on COR based on COR performance assessment, tenant satisfaction, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. See Appendix C & D for the number and types of facilities and schedule of services for each area.

1.1. Dumpster Services.

1.1.1. Dumpster Placement. Refuse dumpsters shall be delivered and placed in areas specified in Appendix B by the morning that each area is scheduled to open. Areas already open shall have dumpsters delivered and in place the first morning of the contract period. Dumpsters shall remain in place until the last scheduled service in the area, the end of the contract period, or until notified to be removed by the Contracting Officers Representative. Per the open and closing schedule, if a dumpster is no longer on the service schedule (Appendix D) and is not removed from an open area then the contractor shall continue services for that dumpster at their own expense.

1.1.2. Service Refuse Dumpsters. The Contractor shall remove all refuse from refuse dumpsters as well as maintain sanitary conditions in and around each dumpster.

1.1.3. Area Cleanup. The Contractor shall remove all refuse on and within ten feet (10’) of the surface of the dumpster pad and shall place it in the refuse truck each time a refuse removal service is performed. The Contractor shall replace and center all dumpsters within the designated area and shall insure that all container lids are properly closed.

1.1.4. Landfill Receipts. Official signed and dated landfill receipts shall be submitted with the Contractors monthly submittal of invoice for payment, showing that all refuse collected from Government containers at Mark Twain Lake was deposited at a legal landfill.

1.1.5. Refuse Dumpster Movement. “General Dumpster Locations” are shown in Appendix B but may be moved within service areas, with Government approval, to accommodate visitor requirements. The Contractor shall insure that dumpsters remain in their proper locations. In the event dumpsters are moved, the Contractor shall return them to their proper location at each regularly scheduled service or within 24 hours after notification by the Contracting Officers Representative. The Contractor shall collect and dispose of refuse spilled on both land and water due to a dumpster’s unauthorized movement when the dumpster is returned to its proper location.

Dumpsters located within the flood pool elevations of Mark Twain Lake shall be moved by the Contractor to a safe location due to rising lake levels within 6 hours of being notified by the COR.

The Government reserves the right to move and relocate the Contractors dumpsters during flooding conditions to accommodate visitor requirements or construction activities. The Contractor shall return the dumpsters to their designated locations as soon as the water levels drop to safe levels when notified by the Contracting Officers Representative.

1.2. Fish Cleaning Station Services.

1.2.1. Fish Basket Placement. Fish cleaning station collection baskets shall be delivered and placed in areas specified in Appendix B by the morning that each area is scheduled to open. Areas already open shall have fish cleaning station baskets delivered and in place the first morning of the contract period. Fish cleaning station collection baskets shall remain in place until the last scheduled service in the area, the end of the contract period, or until notified to be removed by the Contracting Officers Representative.

1.2.2. Service Fish Cleaning Stations. The Contractor shall remove all fish parts and maintain sanitary conditions at all fish cleaning stations. Items to be cleaned shall include the entire fish cleaning station, light fixtures, working surfaces, base slabs, collection baskets, holding tanks, drain gates and screens, uprights, recesses and eaves. The above items shall be cleaned with sustainable disinfectants, cleaning solutions, degreasers, and odor control agents. Reference Paragraph 4.9.

1.2.3. Fish Removal. The Contractor shall collect all fish parts, litter, debris, and associated refuse from, on, and within the fish cleaning station tank, structure and slab including 10’ surrounding the station. Waste materials shall be removed from Government property and disposed of in accordance with all Federal, State, and local regulations each time the fish cleaning stations are serviced.

1.2.4. Fish Station Drain Screens. The Contractor shall keep all drain screens in the down position at all times. Fish parts and debris shall not be allowed to enter drains.

1.2.5. Fixtures. The Contractor shall check and clean light bulb covers on fish cleaning stations during each service. If a light bulb is not working the Contractor shall replace the bulb with one that is of equal wattage and quality of the original. If the fixture is not working the Contractor shall immediately notify the COR.

1.3. Temporary/Special Event Services.

1.3.1. Temporary/ Special Event Services. The Contractor shall provide additional 6-cubic yard dumpsters for temporary services and special events held on the project. The Contractor will be notified of specific quantities, schedules of services, and locations no less than seventy-two (72) hours prior to delivery date of additional dumpsters. The number of required temporary/special event dumpsters will not exceed ten at any given time. NOTE: Dumpster service schedule may be daily during special events.

2.0. Service Delivery Summary.

2.0.1. Service Delivery Summary (SDS). The contract service requirements are summarized in performance objectives that relate directly to requirements. The maximum number of defective items in a lot that can be considered satisfactory is called the performance threshold. The performance threshold for each service to be performed can be found in the chart below. When the number of defects for a specified service (or lot) is below the performance threshold, the work will be considered satisfactory. However, the Contractor is still required to correct the deficiencies if possible. Each service that is performed will be determined acceptable or deficient according to the inspection rating that is received. The SDS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided.

Performance Objective

Performance Threshold

Method of Assessment Remedy

See Description of Work

1.0. Through 1.3.1.

No more than zero

(0) defects per month Periodic Validations

Re-Performance Administer quality control program including subcontractor management in accordance with

SDS

The contractor is in compliance with the

QCP 100% of the time

Periodic Validations

2.1. Quality Control Plan. Prior to commencement of work the Contractor shall submit his Quality Control Plan. The Plan shall identify personnel, procedures, instructions, records and forms to be used.

The Plan shall include a description of the quality control organization, name, duties, responsibilities and authorities of each person assigned a quality control function and a copy of the letter to the quality control manager signed by an authorized official of the firm which describes the responsibilities and delegates the authorities of the quality control manager.

2.2. Quality Assurance. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with the requirements set forth in this contract. The KO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

2.3. Performance Assessment.

2.3.1. Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. The number of times that a service is provided by the Contractor for a given bid item during a specific time period, (day, week, etc.) is called a “lot”. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the CO or COR.

Failing to meet the performance threshold as outlined in the SDS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO.

Failing to meet the performance threshold as outlined in the SDS of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period shall constitute a deduction.

3.0. Government-Furnished Equipment, Materials, and Supplies.

3.1. General. The Government will supply to the Contractor, for use only in connection with this contract, the following described materials in amounts and at times necessary for the use by the Contractor to provide the necessary work described herein. The Contractor will receive Government-furnished materials at the Mark Twain Lake Project Office, 20642 Highway J, Monroe City, Missouri. The Contractor shall evidence receipt of such materials by signing ENG Form 4900, Property Control Receipt. All unused materials shall be returned to the Government as soon as practicable after the completion of work.

3.2. Utilities. The Government will supply water and electricity required in the performance of servicing fish cleaning stations. Water and electricity can be obtained by the Contractor from sources within work areas or from other approved sources.

3.3. Keys. The Government will furnish the necessary keys for access to recreation areas and facilities. The Contractor shall evidence receipt of such materials by signing the project’s key control sheet. NOTE:

DUPLICATION OF GOVERNMENT-FURNISHED KEYS IS NOT PERMITTED. The Contractor shall immediately report the loss of keys to the Contracting Officer. In the event that a Government-furnished key is lost, the Contractor is responsible for reimbursement of all costs incurred by the Government for replacement of entire lock systems throughout the lake project, which are affected by the lost key. Contractor costs shall include, but not be limited to, Government labor, replacement lock costs, replacement key costs, tumbler reworking and all contracted labor costs required to replace lock systems. All lock systems required to be replaced will be equal quality to lock systems presently in place. The Government will determine the specific replacement lock system.

4.0. Contractor-Furnished Equipment, Materials, and Supplies.

4.1. General. All Contractor-furnished equipment and materials used in the performance of this contract shall be of size, type and quality for the intended use. Contractor-furnished equipment shall be inspected daily by the Contractor and maintained in a safe and good working condition. The Contracting Officer reserves the right to inspect any and all equipment, materials, and supplies prior to award of this contract and during the course of this contract. All materials used in the performance of this contract will become the property of the Government.

4.2. Property Storage. The Contractor will not be allowed to store any property on Government property unless approved in advance by the Contracting Officer. If approval is given for property storage, the Government assumes no responsibility for the safety or security of property left on Government property.

Property shall be removed from the work site as soon as possible after the completion of the work described herein.

4.3. Vehicles. The Contractor shall provide all vehicles necessary to perform all services under this contract. The Contractor shall keep all vehicles clean and in safe operating condition. Vehicles shall be clearly marked with an identification sign showing, in 2 inch or larger letters, the Contractor’s name, type of business and address as shown in Appendix E.

4.4. Communications. The Contractor shall provide crew leaders a communication system with numbers furnished to the Government. The system provided shall insure communications between the Government and the Contractor crew leader(s) during all hours of scheduled work.

4.5. Refuse Collection Equipment. The Contractor shall haul all refuse collected from dumpsters in an enclosed packer-type truck capable of properly servicing the front or rear load design dumpster units. The refuse collection equipment shall be designed so that no refuse or effluent can escape or leak from the unit.

The equipment shall be kept free of odors.

4.6. Dumpsters. Refuse dumpster units shall be furnished by the Contractor and shall be two and four-cubic yard capacity per container as specified in Appendix C. Containers shall be of standard manufacturer’s design and in compliance with safety standards. The Contracting Officer may require that casters be installed or removed from dumpsters at specific locations in order to insure safety and security of both equipment and visitors. Dumpsters located in the proximity of boat ramps shall not be equipped with casters. The Contractor will be allowed to display safety or warning labels on dumpster containers such as “No Playing In or Around”, “No Hazardous Wastes.” or “No Dumping of Household Wastes". Advertising will not be permitted on refuse dumpsters.

4.7. Dumpster Paint. All dumpsters furnished under this contract shall be a uniform brown color and shall be new or freshly painted prior to being placed into service under this contract. Color samples shall be submitted to the Contracting Officer for review. Dumpsters shall be painted or touched-up during the term of the contract to provide a neat, clean appearance.

4.8. Fish Cleaning Station Collection Basket. Fish station collection baskets shall be furnished by the Contractor. The maximum basket size shall be 24” x 30” x 27” in height. The maximum mesh size is 1/4 inch by 1 inch in diameter. See Appendix H for a sample basket plan. The Contractor shall submit custom basket designs to the Contracting Officer for review. If the basket does not meet contract requirements the Contractor shall be required to provide an alternate basket style for review and trial use.

4.9. Sustainability. In accordance with (IAW) the U.S. Army Corps of Engineers (USACE) Acquisition Instruction (UAI), USACE shall advance sustainable acquisition and the Army Green Procurement Guide by ensuring that all applicable new contract actions include relevant, federally mandated, sustainability requirements.

4.9.1. EPA Designated. Under the Comprehensive Procurement Guidelines (CPG) program the EPA designates products that are, or can be made with recovered materials, and recommends practices for buying these products. Any designated product that is being offered or supplied under this contract shall meet the minimum recommended content levels as identified under the CPG program. The contractor is encouraged to visit http://www.epa.gov/epawaste /conserve/tools/cpg/products for a complete list of designated products and the associated recommended content levels. Offerors must be able to demonstrate that each offered product meets minimum content levels upon request.

4.9.2. Safer Choice. The contractor shall provide Safer Choice labeled product under this contract, as applicable. The contractor is encouraged to visit http://www2.epa.gov/saferchouice/products for updated lists of qualifying products.

4.9.3. Water Sense. The contractor shall provide Water Sense labeled products under this contract, as applicable. The contractor is encouraged to visit http://www.epa.gov/watersense for complete product specifications as updated lists of qualifying products.

4.9.4. Bio-Based. The United States Department of Agriculture (USDA) designates certain bio-based products for federal procurement and specified minimum bio-based content levels for those products. Any designated product that is being offered or supplied under this contract shall meet USDA BioPreferred’s minimum bio-based content level. Visit the BioPreferred website for the complete list of designated products and the associate minimum bio-based content level requirements.

4.9.5. Energy Star. As required in clause 52.223-15 Energy Efficiency in Energy-consuming Products, the contractor shall only provide products that earn the ENERGY STAR label and meet ENERGY STAR specifications for energy efficiency. The contractor is encouraged to visit http://www.energy star.gov for complete product specifications.

4.9.6. FEMP. As required in clause 52.223-15 Energy Efficiency in Energy-consuming Products, the contractor shall only provide products that meet Federal Management Program (FEMP) purchasing specifications for energy efficiency under this contract, ass applicable. Covered product categories and the applicable energy efficiency requirements can be found at http://energy.gov?eere?femp/covered-products-categories.

http://www2.epa.gov/saferchouice/products http://www.epa.gov/watersense

5.0. General Information.

5.1. Scope of Work. Work shall consist of furnishing all labor, equipment, materials and supplies necessary to supply and service refuse dumpsters and fish cleaning stations and maintain sanitary conditions at Clarence Cannon Dam and Mark Twain Lake in accordance with the work schedule, specifications and drawings contained herein.

5.2. Safety. This paragraph applies to contracts and purchase orders that require the Contractor to comply with EM 385-1-1 (e.g., contracts that include the Accident Prevention clause at FAR 52.235-13 and/or other safety provisions). EM 385-1-1 and its changes are available at http://publications.usace.army.mil/publications/eng-manuals/ (at the HQ homepage, select Safety and Occupational Health). The Contractor shall be responsible for complying with the current edition and all changes posted on the web as of the effective date of this solicitation. The Government may inspect all equipment and materials. Any equipment or material found not in conformity with the requirements of this contract shall be removed from Government property immediately. The Contractor shall develop and submit an Accident Prevention Program using the forms located in Appendices F-1, F-2, F-3and F-4 together with a copy of the Company Policy on Safety.

5.2.1. References. The publications listed below form a part of this specification to the extent referenced. The publications are referred to within the test by the basis designation only.

NATIONAL FIRE PROTECTION ASSOCIATION (NFPA)

NFPA 10 (2010) Portable Fire Extinguishers

U.S. ARMY CORPS OF ENGINEERS (USACE) EM 385-1-1 (2008)

Safety – Safety and Health Requirements

U.S. NATIONAL ARCHIVES AND RECORDS

ADMINISTRATION (NARA) 29 CFR 1910

Occupational Safety and Health Standards

5.2.2. Site Safety and Health Officer (SSHO). Site Safety and Health Officer (SSHO) shall be provided at the work site at all times to perform safety and occupational health management, surveillance, inspections and safety enforcement for the Contractor. The Contractor Quality Control (QC) person can be the SSHO on this project. The SSHO shall meet the following requirements.

5.2.2.1. Work on similar projects.

5.2.2.2. 10-hour OSHA safety class or equivalent within the last three (3) years.

5.2.2.3. Competent person training as needed.

5.3. Accident Prevention Plan (APP)

5.3.1. Accident Prevention Plan. The Contractor shall use a qualified person to prepare the written site-specific APP. Prepare the APP in accordance with the format and requirements of USACE EM 385-1-1 and as supplemented herein. Cover all paragraphs and subparagraph elements in USACE EM 385-1-1, Appendices F-1, F-2, F-3, and F-4, ‘Minimum Basic Outline for Accident Prevention Plan”. Specific requirements for some of the APP elements are described http://publications.usace.army.mil/publications/eng-manuals/ http://publications.usace.army.mil/publications/eng-manuals/ below. The APP shall be job-specific and shall address any unusual or unique aspects of the project or activity for which it is written. The APP shall interface with the Contractor’s overall safety and health program. Any portions of the Contractor’s overall safety and health program referenced in the APP shall be included in the applicable APP element and made site-specific. The Government considers the Prime Contractor to be the “controlling authority” for all work site safety and health of the subcontractors. Contractors are responsible for informing their subcontractors of the safety provisions under the terms of the contract and the penalties for noncompliance, coordinating the work to prevent one craft from interfering with or creating hazardous working conditions for other crafts, and inspecting subcontractor operations to ensure that accident prevention responsibilities are being carried out. The APP shall be signed by the person and firm (senior person) preparing the APP, the Contractor, the on-site superintendent, the designated site safety and health officer and any designated CSP and/or CIH.

5.3.2. APP Submission. Submit the APP to the Contracting Officer’s Representative (COR) for acceptance following award and prior to the post award conference for acceptance. Work cannot proceed without an accepted APP.

5.3.3. APP Enforcement. Once accepted by the COR, the APP and attachments will be enforced as part of the contract. Disregarding the provisions of this contract or the accepted APP will be cause for stopping of work, at the discretion of the COR, until the matter has been rectified.

5.3.4. APP New Hazard Notification. Once work begins, changes to the accepted APP shall be made with the knowledge and concurrence of the COR, project superintendent, SSHO and quality control manager. Should any hazard become evident, stop work in the area, secure the area, and develop a plan to remove the hazard. Notify the COR within 24 hours of discovery.

Eliminate/remove the hazard. In the interim, all necessary action shall be taken to restore and maintain safe working conditions in order to safeguard onsite personnel, visitors, the public and the environment.

5.3.5. APP Review/Updates. Copies of the accepted plan will be maintained at the Mark Twain Lake Project Office. The APP shall be continuously reviewed and amended, as necessary, throughout the life of the contract. Unusual or high-hazard activities not identified in the original APP shall be incorporated in the plan as they are discovered.

5.4. Activity Hazard Analysis (AHA).

5.4.1. AHA Format. The Activity Hazard Analysis (AHA) format shall be in accordance with USACE EM 385-1-1. Submit the AHA to the COR for review following award and prior to the post award conference. Format subsequent AHAs as amendments to the APP. The analysis should be used during daily inspections to ensure the implementation and effectiveness of the activities safety and health controls.

5.4.2. AHA Review. The AHA list will be reviewed periodically and updated as necessary when procedures, scheduling or hazards change.

5.4.3. AHA Development. The activity hazard analyses shall be developed for activities being performed. The AHAs will be developed by the contractor, supplier or subcontractor and provided to the prime contractor for submittal to the COR.

5.5. Emergency Medical Treatment. Contractors will arrange for their own emergency medical treatment. Government has no responsibility to provide emergency medical treatment.

5.6. Reports.

5.6.1. Accident Reports. For recordable injuries and illnesses, and property damage accidents resulting in at least $2,000 in damages, the Prime Contractor shall conduct an accident investigation to establish the root cause(s) of the accident, complete USACE Accident Report Form 3394 and provide the report to the COR within Two (2) calendar days of the accident. The COR will provide copies of any required special forms.

5.6.2. Accident Notification. Notify the COR as soon as practical, but not later than Four (4) hours, after any accident meeting the definition of Recordable Injuries or Illnesses or High Visibility Accidents, or property damage equal to or greater than $2,000. Information shall include contractor name; contract title; type of contract; name of activity, installation or location where accident occurred; date and time of accident; names of personnel injured; extent of property damage, if any; extent of injury, if known, and brief description of accident (to include type of equipment used, PPE used, etc.). Preserve the conditions and evidence on the accident site until the Government investigation team arrives on-site and Government investigation is conducted.

5.6.3. Monthly Exposure Reports. Monthly exposure reporting to the COR is required to be attached to the monthly billing request. This report is a compilation of employee-hours worked each month for all site workers, both prime and subcontractor. The COR will provide copies of any special forms.

5.7. Meetings.

5.7.1. Post Award Conference.

5.7.1.1. Attendance. Contractor representatives who have a responsibility or significant role in accident prevention on the contract shall attend the post award conference. This includes the project superintendent, site safety and health officer, quality control supervisor, or any other assigned safety and health professionals who participated in the development of the APP (including the Activity Hazard Analyses (AHAs) and special plans, program and procedures associated with it).

5.7.1.2. Review. The Contractor shall discuss the details of the submitted APP to include incorporated plans, programs, procedures and a listing of anticipated AHAs that will be developed and implemented during the performance of the contract. This list of proposed AHAs will be reviewed at the conference and an agreement will be reached between the Contractor and the COR as to which phases will require an analysis. In addition, a schedule for the preparation, submittal, review and acceptance of AHAs shall be established to preclude delays.

5.7.1.3. Revisions. Deficiencies in the submitted APP will be brought to the attention of the Contractor at the post award conference and the Contractor shall revise the plan to correct deficiencies and resubmit it for acceptance. Work shall not begin until there is an accepted APP.

5.7.2. Safety Meetings. Shall be conducted and documented as required by EM 385-1-1.

5.8. Location and Contract Limits. All work areas are located at Clarence Cannon Dam and Mark Twain Lake, Monroe and Ralls Counties, Missouri. General locations of work sites and services are shown in Appendix B. Work areas are located in administrative and heavily used recreation areas.

5.9. Access. The Contractor shall be responsible for access to, into and through all locations. Access to locations may or may not be through locked barricades or gates on Government property and shall be by routes approved by the Contracting Officer in advance prior to entry. The Contractor shall lock all Government gates or barricades when entering and leaving a closed area. All gates that are to be left open during or after a service shall be locked in the open position.

5.10. Unusual Conditions. The Contractor shall inform the COR of any unusual conditions such as dumping or vandalism. NOTICE: The Contractor shall be required to cooperate with, and coordinate with the COR any operations in and around, any other Contractor’s work crews, or Government employees which may be working within the contract limits.

5.11. Security. The Contractor shall be responsible for maintaining recreation area security during the performance of this contract and at all times that facilities are to be closed to the public. The Contractor shall lock gates to recreation areas that are closed to the public while in areas and upon departure from areas.

5.11.1. Suspicious Activity Reporting Training. The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

5.11.2. Pre-screen candidates using E-Verify Program. The Contractor must pre-screen employees using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Contractor must ensure that the employee has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible employees must be provided to the COR no later than 3 business days after the initial contract award.

5.12. Service Schedule. The Contractor shall perform all work at frequencies noted and within time-frames shown in Appendix D, in accordance with the open and closing schedule. All services shall be performed during the hours of 8 a.m. and 3 p.m. except, when the “F” service, as defined in Appendix D “Schedule of Service”, is to be performed on fish stations the contractor shall perform the first service between the hours of 8 a.m. and 12 p.m. The second service shall be performed between the hours of 2 p.m. and 6 p.m. Services will be performed on holidays except: Thanksgiving Day, Christmas Day, and New Years' Day. The COR in consultation with the Contractor will select alternate dates of service for these holidays.

5.13. Personnel Requirements.

5.13.1. Labor Required. The Contractor shall furnish all employees required to satisfactorily perform the work described herein. Due to increased security measures and visitor safety, the contractor is required to perform background screenings for all employees, to include criminal and sexual crimes, prior to performing any work under this contract. Copies of employee background results shall be submitted to the Contracting Officer or the contracting officer’s representative. Any person having felonious or sexual crimes will be prohibited from performing the tasks required for this contract. Background screenings can be done through the Missouri State Highway Patrol, https://www.machs.mshp.dps.mo.gov/MACHSFP/home.html.

5.13.2. Supervision. The Contractor shall provide adequate supervision of his employees to ensure compliance with the contract specifications. The Contractor shall furnish a telephone number and mailing address through which he can normally be contacted on a daily basis and must supply in writing the name(s) of his designated supervisor(s) who can be contacted on a daily basis. The Contractor shall provide the Contracting Officer a list of the names of all employees authorized by the Contractor to obtain access to closed recreation areas to be serviced. Under no circumstances will other than representatives of the Contractor, subcontractor, Government employees or other individuals on official business be permitted to enter the buildings or closed recreation areas for any purpose during work period time.

https://www.machs.mshp.dps.mo.gov/MACHSFP/home.html

5.13.3. Contractor’s Employees. The majority of work will be performed in the presence of the general public; thus the conduct of all employees is critical and will be closely monitored. The contractor or his/her employees while working on this contract shall consume no alcoholic beverages, or illegal drugs. The Contracting Officer may require the Contractor to immediately remove from the worksite any employee of the Contractor who endangers persons or property or who is uncooperative with members of the public, Government contractors, or Government employees. Notification shall be by telephone or in person and shall be confirmed in writing as soon as possible. No such removal will reduce the Contractor’s obligation to perform all work required under this contract.

5.14. Environmental Protection.

5.14.1. Protection of the Environment. This paragraph prescribes actions required for the prevention of environmental pollution during, and as the result of operations under this contract.

For the purpose of this specification, environmental pollution is defined as the presence of chemicals, physical, or biological elements or agents which adversely affect human health or welfare; unfavorably alter ecological balances of importance to human life; affect other species of importance to man; or degrade the utility of the environment for aesthetic and recreational purposes. The control of environmental pollution requires consideration of air, water and land;

and involves noise, solid waste management of radiant energy and radioactive materials as well as other pollutants.

5.14.2. Protection of Land Resources. The work areas, on which the work is to be performed under this contract, and the land resources adjacent thereto, shall be preserved in their present condition.

5.14.3. Protection of Water Resources.

5.14.3.1. Contamination of Water. Lakes, ditches, rivers, canals, waterways, or reservoirs shall not be polluted with fuels, bitumens, calcium chloride, insecticides, herbicides, or other similar materials harmful to fish, shellfish or wildlife, or materials, which may be detrimental to outdoor recreation or the environment.

5.14.3.2. Disposal of Materials. The methods and locations of disposal of materials wastes, effluents, trash, garbage, oil, grease, chemicals, etc., within the right-of-way limits shall be such that harmful debris will not enter project lands, lakes, ditches, rivers, canals, waterways, or reservoirs.

5.15. Permits and Responsibilities. The Contractor shall be responsible for obtaining any necessary licenses and permits, and for complying with any applicable Federal, State, and Municipal laws, codes, and regulations, in connection with the execution of the work. The Contractor shall be similarly responsible for all damages to persons or property that occur as a result of his/her fault or negligence;

shall take proper safety and health precautions to protect the work, the public, and all the property of others; shall also be responsible for all materials delivered and work performed until completion and acceptance of the contract.

5.16. ERGO Data. The Contractor may be required to participate in ERGO, (Environmental Review Guide for Operations). This review shall ensure environmental compliance during the performance of contract requirements. This review shall be performed by the Contractor at no additional cost to the Government.

5.17. Identification Signs. After this contract is awarded, the Government will post the name, address, and telephone number of the Contractor in highly visible locations within various recreation areas.

5.18. Payment. Each invoice shall include the information as contained in 52.212-4 (g)(1). In addition, all man-hours worked shall be included on the invoice.

5.19. Changes. During the contract period, it may be necessary to change the number and/or frequency of services due to construction, maintenance repairs, variations in public visitation, flooding of areas, complete or partial closure of recreation areas, or other circumstances. In the event changes occur, the Contracting Officer or the authorized representative (COR) will notify the Contractor by telephone a minimum of 24 hours prior to the changes, followed by written confirmation. Changes in the number and/or frequency of services may require an increase or reduction in the total contract amount on the basis of the contract unit price.

5.20. Work Plan. At the post-award conference and work site inspection, the Contractor shall furnish a work plan to the Contracting Officer for approval. Any changes to the approved work plan shall be submitted to the Contracting Officer for approval twenty-four (24) hours prior to implementation of the work plan change. NOTE: THE CONTRACTOR’S INITIAL WORK PLAN AND ANY CHANGES

MUST BE APPROVED BY THE CONTRACTING OFFICER BEFORE COMMENCEMENT OF

ANY WORK. The initial and monthly work plans shall include as a minimum the information shown in Appendix G.

5.21. Contract Duration. The work under this contract shall be performed during the contract/work period of 1 January 2018 (or date of award, whichever is later) through 31 December 2022.

5.22. Post Award Conference. A post award conference will be scheduled approximately 5 days after contract award. The Contractor is required to attend this meeting.

5.23. Omissions. This contract may duplicate or not cover all specified activities, steps, and/or procedures required to accomplish contract work. In case of omission, the normal industry standards, practices, specifications and/or guides shall prevail. In no instance shall an omission be a reason to perform inferior work, produce a less than acceptable product or service, or refuse to perform an intended activity.

6.0. Appendices

Appendix A – Definitions and Acronyms Appendix B – Contract Area Maps Appendix C – Facility Inventory Appendix D – Schedule of Services Appendix E – Vehicle Sign Appendix F – Accident Prevention Plan Appendix G – Master Work Plan Appendix H – Sample Fish Cleaning Station Basket