A22_-_Solicitation_16-R-0009.pdf

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Attached to
Employee Assistance Program (EAP) Services Federal contract opportunity
Solicitation number
W912P8-16-R-0009
Issued by
Department of the Army Corps of Engineers Engineering District New Orleans

About this file

This will be a small business set-aside procurement for Employee Assistance Program services. NAICS 624190. Quotes are due at 10 00am CST on February 4 2016. The solicitation documents for this procurement will be posted on Army Single Face to Industry (ASFI). You can access these files from a link located on FedBizOpps (www.fbo.gov). You will need the Adobe Acrobat Reader for .pdf files (www.adobe.com) in order to open most files posted by the New Orleans District. You are encouraged for marketing.

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A22_-_Solicitation_Amendment_01_16-R-0009.pdf PDF

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SEE ADDENDUM

(No Collect Calls)

W912P8-16-R-0009 21-Jan-2016

b. TELEPHONE NUMBER

504-862-1333

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 04 Feb 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912P89. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

STEPHANIE N MBELU

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W42HEM53433376

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, CONTRACTING DIVISION

ATTN: CEMVN-CT, ROOM 172

7400 LEAKE AVE.

NEW ORLEANS LA 70118-3651

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE B2F0000 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

CIVILIAN PERSONNEL ADVISORY CR

CORPS OF ENGINEERS P. O. BOX 60267

NEW ORLEANS LA 70160-0267

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$11.0 Mil

NAICS:

624190

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF84

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912P8-16-R-0009

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job

BASE YEAR

FFP

The Contractor shall provide Employee Assistance /Crisis Intervention Services for the Emplyees at the New Orleans, District, in accordance with the attached Scope of Work and the terms and condition of this Contract. 1 MAR 16 - 28 FEB FOB: Destination

MILSTRIP: W42HEM53433376

PURCHASE REQUEST NUMBER: W42HEM53433376

NET AMT

0002 1 Job

OPTION OPTION YEAR ONE (1)

FFP

The Contractor shall provide Employee Assistance /Crisis Intervention Services for the Emplyees at the New Orleans, District, in accordance with the attached Scope of Work and the terms and condition of this Contract. 1 MAR 17 - 28 FEB FOB: Destination

0003 1 Job

OPTION OPTION YEAR TWO (2)

FFP

The Contractor shall provide Employee Assistance /Crisis Intervention Services for the Emplyees at the New Orleans, District, in accordance with the attached Scope of Work and the terms and condition of this Contract. 1 MAR 18 - 28 FEB

0004 1 Job

OPTION OPTION YEAR THREE (3)

FFP

The Contractor shall provide Employee Assistance /Crisis Intervention Services for the Emplyees at the New Orleans, District, in accordance with the attached Scope of Work and the terms and condition of this Contract. 1 MAR 19 - 29 FEB

0005 1 Job

OPTION OPTION YEAR FOUR (4)

FFP

The Contractor shall provide Employee Assistance /Crisis Intervention Services for the Emplyees at the New Orleans, District, in accordance with the attached Scope of Work and the terms and condition of this Contract. 1 MAR 20 - 28 FEB

SOW

Performance Requirement Summary for NOD EAP Contract and Scope of Work

Requirement Reference Standard Max

Allowable Degree Of Deviation

(AQL)

Surveillance Method

Deduction from Contract Price Exceeding the

AQL

District Office Open daily from 9 AM to 1 PM (4 hours)

4. a. Actual Clock Hours for Working Days

1 Hour

100% Inspection of monthly reports and customer complaints

1% of Monthly Office Charges for each unauthorized office closure exceeding 2 hours.

Perform site visits to remote locations as directed

4.b. Visit with Lockmaster and site employees as directed

0%

Inspection of monthly reports

1% of Monthly Office Charges

Provide after hours acute crisis counseling as required.

4.c Provide client contact as required at nonstandard hours and locations

Inspection of monthly reports and customer complaints

1% of Monthly Office Charges for each complaint

Provide 24/7 telephonic

4.d Provide client contact in

3 customer service

100% Inspection

1% for each complaint feedback within 1 hour response to after hour phone calls complaints a month of monthly reports and customer complaints exceeding 3 per month

Provide education services

4.e Provide informational services at a minimum of once per quarter

Inspection of monthly reports

1% of Monthly Office Charges

Organize and participate in Support Groups

4.f Provide proactive support to CPAC

Inspection of monthly reports

1% of Monthly Office Charges

Drug Prevention Training/Drug Testing Program

4.g 4.h

Provide Proactive support to CPAC

Inspection of monthly reports

1% of Monthly Office Charges

Weekly newsletter articles

4. i Provide educational EAP articles

1 missed article

100% Inspection of monthly reports and articles

.5% of Monthly Office Charges for each weekly article missed

Current EAP Website

4. j Keep EAP website current

0% 100% Inspection of Attendance Records

.5% of Monthly Office Charges if not corrected within 3 days after notification.

Provide Monthly utilization reports by the 5th of each month

6.a Provide required monthly reports

Inspection of monthly reports

1% of Monthly Office Charges

Attend Monthly Meetings as required

6.b Provide proper representation at designated meetings

Inspection of attendance

1% of Monthly Office Charges

Employee Assistance Program Services And Critical Incident Response Services

Scope of Work

1. SCOPE: Provide confidential assessment, counseling, and referral services, supervisory training and mental health education for the approximately 1000 employees of the U. S. Army Corps of Engineers, New Orleans District (NOD), including as directed visits to remote sites (in and around the areas Baton Rouge, Lafayette, Vidalia, Morgan City, Lake Charles, and Venice.) Professional counseling services shall be provided, but not limited to those areas of social, economic, and vocational health concerns such as: alcohol and drug dependency, trauma, gambling, depression, grief, co-dependency, stress management, workplace violence, personal and workplace relationships, child/spousal abuse, crisis intervention and other topics that relate to employees. Contractor will periodically proactively meet employees and supervisors at their work station to communicate support and build a trusting employee/counselor relationship and to assess educational/training needs of employees and supervisors.

2. SERVICES: Each Corps employee (client) and his or her family members (spouse, children, live-in parents) may request services, at no personal cost. This service shall be limited to no more than three (3) one hour confidential counseling sessions per incident. When requested, the contractor shall provide referral services for diagnosis, treatment, and assistance, plus case monitoring and follow-up services, including but not limited to:

a. INPATIENT REFERAL SERVICES:

i. Detoxification/Stabilization

ii. Psychiatric Treatment

iii. Chemical Dependency Treatment

b. OUTPATIENT REFERAL SERVICES

i. Intensive services for Chemical Dependency

ii. Drug and Alcohol Education

iii. Marital and Family Therapy

iv. Aftercare follow-up

v. Individual Therapy

vi. Back-to-Work Conference

vii. Awareness Training Sources

viii. Child care and elder care problems

ix. Family illness matters

x. Financial and legal difficulties

xi. Workplace violence issues

xii. Critical incident stress management

xiii. Redeployment and workforce restructuring

c. COMMUNITY RESOURCES

i. State alcoholism, drug abuse and mental health authorities

ii. Councils on Alcoholism and Drug Abuse

iii. Alcoholics Anonymous, Al-Anon and Alateen

iv. Other self-help groups for medical / behavioral / emotional problems

(e.g. Gamblers Anonymous and Narcotics Anonymous)

v. Local mental health associations

vi. Hospital and other inpatient treatment facilities

vii. Clinics and other outpatient treatment facilities

viii. Family counseling services

ix. Financial counseling services

x. State and local vocational rehabilitation officials

xi. Legal counseling services

3. THE ON-SITE AND OFF-SITE SERVICES:

a. Contractor shall provide part-time counselor services at NOD and additional counselor services to offsite field offices as described in Paragraph 1.

Contractor must provide transportation to and from all offsite visits.

b. Contractor shall provide consultation with, training of, and assistance to work organization leadership (managers, supervisors, and union stewards) seeking to manage the troubled employee regarding typical reactions to the event, reasonable expectations for performance, and strategies to facilitate recovery;

enhance the work environment, and improve employee job performance; and outreach to and education of employees and their family members about availability of EAP services.

c. Contractor shall provide licensed specialists to hold private conversations with individuals to offer support and help develop strategies to help employee reach optimum mental health. Assessment for suicidal and/or homicidal risk occurs during these responses.

d. Large Group/Small Group Support Sessions: Specialists meet with groups of similarly impacted employees to build cohesion, educate, support and provide resiliency / recovery strategies. Examples of groups may be, but are not limited to:

i. Smoking Cessation

ii. Parenting Skills

iii. Depression

iv. Stress

v. Anxiety/Grief/Loss

vi. Marital Relations

vii. Work/Life Issues

viii. Financial

ix. Children/Adolescents

x. Anger

xi. Soft-Skill Competencies

xii. Alcohol/Drugs

xiii. Gambling

xiv. Suicide Prevention

4. TIME AND LOCATION OF SERVICES

a. Services shall be provided daily, Monday through Friday (excluding federal holidays) by advanced scheduled appointment and/or walk-ins between the hours of 9:00 am and 1:00 pm at the designated location at the Corps of Engineers District. Corps of Engineers will provide Government furnished facilities and equipment including a furnished office, computer, printer and phone with local and long distance services at the New Orleans District Headquarters for Contractors’ use. Additional space will be provided upon request to facilitate private counseling.

b. Contractor will make as directed site visits to field sites in and around the areas of New Orleans, Baton Rouge, Lafayette, Vidalia, Morgan City, Lake Charles and Venice.

c. Should a client request counseling outside of business hours and appears to be experiencing an acute crisis, as determined by the contractor and/or Civilian Personnel Advisory Center (CPAC), services shall be provided by the contractor.

d. Contractor shall provide continuous 24/7, toll free, telephone contact number with licensed clinical social worker or mental health provider. This provider must be certified in critical incident response for crisis intervention purposes.

A contact number (during standard business hours) for clients to schedule routine visits will be provided. Should a customer service complaint arise the contractor will be held accountable according to the table listed on Page 1. A complaint is defined as a customer’s expression of unsatisfactory or unacceptable service.

e. Contractor shall provide educational in-services with up-to-date information using latest videos, dvd's, power point presentations as needed and a minimum of quarterly and as determined by the CPAC

f. Contractor shall proactively organize and participate in support groups in conjunction with the CPAC.

g. Contractor shall assist in drug prevention training as needed by the CPAC.

h. Contractor shall assist in the District Drug Testing Program to include, but not limited to the following: provide EAP counseling, assist client in outpatient drug rehabilitation placement, aftercare therapy, case management and follow-up care.

i. Contractor shall publish weekly articles in MVN (Mississippi Valley – New Orleans) newsletter on topics that are relative to the employees and their families as a tool to educate and advertise the EAP.

j. Contractor shall provide content to keep the EAP website current as determined by the CPAC Examples: Contractor shall have a website with confidential mental health risk assessments, self-help guides that apply to results of personal assessment, online counseling and Q&A's within 24 hours of online request.

k. Normal services as described in Paragraph 4 may be reduced or canceled for a specific date if requested by Contractor and approved by the Contracting Officer. Examples would include liberal leave dates when a small number of employees are on site.

l. Contractor is required to review the current edition of the ER 690-1-710 (Civilian Personnel Employee Assistance Program Regulation) and ensure that all requirements are satisfied throughout the terms of this contract.

5. CONFIDENTIALITY REQUIREMENTS: Contractor shall not, during the contract performance period or at any time thereafter, divulge to anyone, by any means, any communication between the client and the contractor, including but not limited to, assessment date, diagnosis, evaluation, treatment or referral, and all documentation thereof. Exceptions to these confidentiality requirements are limited to those imposed by Court Order or as otherwise required by law for abuse, neglect, life threatening situations, information authorized by the client for referral purposes only.

The EAP coordinator will be advised of significant events / situations involving District employees or their families in matters that affect the welfare of the District.

Contractor will provide a Conflict of Interest document within 30 days of contract award, ensuring work performance will not lead to misuse/abuse of employees personal information.

6. REPORTING REQUIREMENT:

a. Monthly utilization reports shall be furnished to CPAC on the fifth of the following month. Report shall include:

i. Number of assessments-month and year-to-date

ii. Referrals-to whom and how many

iii. Type and number of relevant topics

b. Contractor and/or lead counselor shall meet with CPAC the first week of the month after each quarter in the fiscal year for an hourly meeting.

7. INSURANCE REQUIREMENTS: Contractor shall obtain and carry in full force during the period of this contract such permits, licenses, bonds and insurance required by state, municipal, and federal law pertaining to the scope of professional practice described herein. Proof of insurance shall be provided to the Contracting Officer within two weeks of contract award date.

a. The Contractor shall procure, submit evidence of, and maintain throughout the entire period of performance under this contract, the following minimum level of insurance:

i. Worker's Compensation and Employer's Liability Insurance. The Contractor shall comply with all applicable workers’ compensation statutes of the State of Louisiana, and shall furnish evidence of the Employer's Liability Insurance in the amount of not less than $100,000.

ii. General Liability Insurance. Bodily injury liability insurance in limits of $500,000 per occurrence on the comprehensive form of policy.

iii. Automobile Liability Insurance. Minimum limits of $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. All vehicles to be used in the performance of this contract shall be expressly designated in the insurance policy. A copy of the list of such vehicles shall be submitted to the Contracting Officer. In the event that the Contractor acquires a new vehicle for use on this contract after his insurance policy has been obtained, he shall immediately amend his policy to reflect the inclusion of the new vehicle on the policy.

iv. The Contractor shall submit all required insurance documentation by no later than seven calendar days after receipt of Notice of Award.

8. CREDENTIAL REQUIREMENTS: Proposed employees working on this contract must possess the following credentials:

a. Masters or Doctoral degree in mental health field for Contractor’s MVN EAP Program Administrator

b. Licensed/ Certified Clinical Social Worker or Mental Health Provider

c. Certified with Employee Assistance Program Administration

d. US Department Of Transportation qualified, trained and tested Substance

Abuse Professional (SAP) Certified Critical Incident Response with at least 1 year of experience in critical incident response services.

9. SUBCONTRACTOR REQUIREMENT: Crisis Response/Deployment. Contractor or qualified constitute will be a member of the Crisis Activity Team in the event of natural disaster or other crisis. Counselor will be required to deploy with Crisis Action Team to a designated location and remain during the duration of the crisis.

Counseling will be provided to members of Crisis Action Team as well as NOD employees. If required to deploy or perform site visits to remote locations as needed, Contractor will be reimbursed lodging, subsistence, and mileage at the standard Joint Travel Regulations (JTR) rates.

10. PERIOD OF PERFORMANCE:

a. Base Year: 1 Mar 2016 – 28 Feb 2017

b. Option Year 1: 1 Mar 2017 – 28 Feb 2018

c. Option Year 2: 1 Mar 2018 – 28 Feb 2019

d. Option Year 3: 1 Mar 2019 – 29 Feb 2020

e. Option Year 4: 1 Mar 2020 – 28 Feb 2021

11. PAYMENT: Payment shall be made on a monthly basis as incurred.

12. POINT OF CONTACT: Contact names will be provided in the contract.

13. SECURITY: The subsequent specifications must be completed.

a. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

b. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

c. The contractor and all sub-contractors employees will be issued a CAC only if duties involve one of the following:

i. Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

ii. Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

iii. Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity (MVN), an interim CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

d. The contractor and all associated sub-contractors shall receive a brief/training (provided by MVN Security Office) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training. This training will be provided by the MVN Security Office.

e. All contractor employees with access to a government info system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter in accordance with personnel security standards listed in AR 25-2 (Information Assurance), an appropriate background investigation will be conducted prior to accessing the government information systems.

f. All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https://www.iad.gov/ioss or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the MVN OPSEC Officer in presentation form which will be documented via memorandum.

g. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

h. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

14. SAFETY: All work performed under this contract shall be in accordance with the requirements of the U.S. Army Corps of Engineers Safety Manual – EM 385-1-1.

Contractor is required to review the current edition of the EM 385-1-1 and ensure that all requirements are satisfied.

INSTRUCTIONS AND EVALUATIONS

Instructions, Conditions, and Notice to Offerors or Respondents

A. General

1. The Contracting Officer is the sole point of contact for this acquisition. Address questions or concerns to

Stephanie Mbelu, Contract Specialist, at (504) 862-1333 or e-mail Stephanie.N.Mbelu@usace.army.mil.

Questions must be submitted by 10am CST 1/27/16. Questions must be submitted in writing to the POC in the email listed above by the due date/time stated.

2. The Offeror’s proposal shall be clear, concise and include sufficient detail to enable the Government to fully evaluate and determine the proposal’s technical acceptability as set forth in this solicitation. Any proposal that modifies or fails to conform to the essential requirements of this Request for Proposal will be considered unacceptable.

3. Proposals shall be submitted on standard 8 ½ x 11” white paper and font size 12. Margins are one inch (head and foot of page), one half inch on the sides of the page. Graphs, organization charts and process charts may be smaller front size, as long as they are legible.

4. Proposals shall be submitted by email no later than the time and date on the SF 1449. In the subject line include “Solicitation W912P8-16-R-0009” and the name of the company. Send to the following email address:

Stephanie.N.Mbelu@usace.army.mil.

B. Proposal Content

Volume 1 -Technical, Past Performance and Price will have only one Volume.

Technical shall contain the documentation of the following credential requirements:

a. Masters or Doctoral degree in the mental health field for the EAP program administrator

b. Licensed/ Certified Clinical Social Worker or Mental Health Provider Certified with Employee Assistance Program Administration

c. US Department of Transportation qualified, trained and tested Substance Abuse Professional (SAP)

d. Certified Critical Incident Response.

Past Performance shall contain a staffing plan that demonstrates how the contractor will ensure counselor/counselors will be available to meet the scheduled and unscheduled hours set forth in the solicitation.

This requirement also applies to all proposed subcontractors. Item a. below is a mandatory item that must be included in the solicitation. Item b. is desired by the Government for evaluation purposes but is not a mandatory requirement.

a. Offeror shall submit its past performance reference listing for all relevant commercial and government contracts citing the contract number, name and phone number of the contact, dollar amount, type of contract, period of performance and brief description of performance of related functions as defined in this solicitation on commercial and government contracts within the past three years. The same applies to each subcontractor.

Offerors with no relevant performance history will be rated as neutral

b. Offeror shall submit the past performance questionnaire (located as Addendum 3 to this solicitation) to references of same or similar services required in this solicitation. Offeror shall instruct their references to send past performance questionnaire responses by email directly to: Stephanie.N.Mbelu@usace.army.mil.

Past performance questionnaires must be received by the Contracting Office no later than the date and time stated on the SF 1449 for receipt of proposals. Contractor is required to verify if questionnaire has been received. Please email Stephanie Mbelu at Stephanie.N.Mbelu@usace.army.mil.

c. If an offeror does not have any past performance information to submit as the entity under which the proposal is being submitted, then the offeror may submit past performance data for similar work under which the offeror’s key personnel have worked.

Price and Proposal Documentation

a. SF 1449 and Pricing Schedule: The offeror shall insert its proposed price for each CLIN or subCLIN in the spaces provided in SF 1449 and Pricing Schedule.

b. Complete all required representations and certifications.

c. Amendment(s) Acknowledgment – Include fully executed copies of amendments, if applicable.

Please note* Price should be placed last in the Volume.

Evaluation Factors for Award

1. Basis for Contract Award.

A. For a proposal to result in an awardable contract, the proposal must at least meet all Scope of Work requirements, conform to all required terms and conditions, and include all required certifications. An assessment will be made of each offeror’s proposal in the areas of Technical Acceptability, Past Performance, and Price. The Government intends to make award without discussions. However, the Government reserves the right to enter into discussions if required.

B. Lowest Priced Technically Acceptable (LPTA). The award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors. Subjective judgment is implicit throughout this process. The application of the LPTA technique in contract award and selection and approval process is as follows:

1. A decision on the technical acceptability of each offeror’s proposal shall be made. Only those offerors determined to be technically acceptable, either initially or as a result of discussions, if discussions are held, will be considered for award.

2. The Governments’ intentions are to award without discussion, but reserves the right to discuss.

3. Award will be made to the lowest-priced offeror with acceptable technical and performance assessment.

There are no tradeoffs between technical, past performance, or price.

2. Evaluation Factors: The Government will award based on the lowest price technically acceptable per

FAR 52.212-2

A. Technically Acceptable Proposal B. Past Performance C. Price

There is no ranking of factors in the lowest-priced technically acceptable solicitation. All offerors proposals must have an acceptable technical and performance confidence assessment to be considered for award at lowest price.

3. Factor and Rating Techniques:

A. Technical Factor:

1. An acceptable technical proposal is one that provides the following documentation:

a. Masters or Doctoral degree in mental health field for the EAP program administrator

b. Licensed/ Certified Clinical Social Worker or Mental Health Provider Certified with Employee Assistance Program Administration

c. US Department of Transportation qualified, trained and tested Substance Abuse Professional (SAP)

d. Certified Critical Incident Response.

2. An acceptable staffing plan that realistically demonstrates how the contractor will ensure a counselor will be available to meet the scheduled and unscheduled hours with concurrent site visits set forth in the solicitation. The staffing plan should include how Contractor will fulfill all other requirements listed in Paragraph 4 of Scope of Work, example, 24/7 telephone lines.

3. In order to ensure Corps’ employees confidence in the Employee Assistance Program and maintain their confidentially, the offerors must provide a professional office facility within a 25 mile radius of 7400 Leake Avenue, New Orleans, LA. Mileage will be validated using Map Quest.

B. Past Performance Factor: The offeror’s and proposed team member/subcontractor’s past performance will be evaluated through the accomplishment of a confidence assessment rating based on assessing performance risk.

1. This factor identifies and reviews relevant present and past performance, and then makes an overall assessment of the Government’s confidence that the offeror will successfully perform this contract. The Government may utilize information from sources within and outside the government and is not limited only to those references provided by the offeror.

2. In evaluating past performance, the Government will focus on the offeror’s performance record as it is relevant to all requirements of this solicitation. The Offeror’s proposal will be rated on a pass or fail basis.

3. The Government may also consider the offeror's (this includes proposed subcontractors and proposed key personnel) past performance record with regard to staffing, quality, timeliness, performance results, business relations, customer satisfaction, contract type, partnering, interaction with other contractors, phase-in, management of personnel and subcontract management.

4. During evaluations, the Government will assign each proposal one of the following overall performance confidence assessment ratings:

C. Price Factor: The price factor is evaluated to determine whether the lowest price is fair and reasonable. The techniques and procedures described under FAR 15.404(b) will be the primary means of assessing proposal reasonableness.

PAST PERFORMANCE QUESTIONNAIRE

SOURCE SELECTION SENSITIVE – SEE FAR 3.104

(ONCE FILLED IN)

PART 1: INSTRUCTIONS. The company who has provided your name is participating in a Request for Proposal (RFP) with US Army Corps of Engineers New Orleans District for Employee Assistance Program services. We would greatly appreciate you taking the time to complete this form. Please provide an honest assessment and immediately return to the following address or fax not later than 3 Mar 2006. Due to continuing mail problems in the New Orleans area, we strongly suggest that questionnaires be faxed to 504-862-2892.

This completed form is to be provided directly to the email address below:

Stephanie.N.Mbelu@usace.army.mil

PHONE 504-862-1333

PART 2: GENERAL INFORMATION

1. Company's Name and Address (Contractor and/or sub being evaluated)

NOTE: offeror fill out before forwarding

2. Respondent Organization Name and Address

3.

a. Evaluator’s Name

b. Evaluator’s involvement with contractor:

c. Title/Telephone Number:__________________________________________________

d. Fax number ____________________________________________________________

4. Contract Number ______________________________________________________

5. Contract Value (Basic and Options)

6. Award Date __________________________________________________________

7. Contract or Task Order Completion Date (Include extensions): __________________

8. Contract Type: Firm Fixed Price (FFP) _____________________________________

Cost Plus Fixed Fee (CPFF)__________________________________ Cost Plus Award Fee (CPAF)_________________________________ Other (Please Specify)______________________________________

Note: If an award fee contract, please provide a synopsis of available award fee pool and percentage of that pool awarded the contractor each evaluation period over the life of the contract.

9. Brief description of YOUR contract requirements:

PART THREE: PERFORMANCE RATING. Please summarize performance in each of the rating factors.

Determine the rating that most nearly represents your experience with this company and indicate your assessment by placing the appropriate rating in the space provided. Please include descriptive comments to supplement ratings provided.

Ratings are defined below and should be used as a reference in assessing performance.

Rating “E” for Exceptional – Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Rating “G” for Very Good – Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Rating “S” for Satisfactory – Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Rating “M” for Marginal – Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Rating “U” for Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective action appear or were ineffective.

Rating "N/A" for Not Applicable - was not required to perform in this area

1. Demonstration of ability to work independent of outside (government or other) guidance

2. Exhibited knowledge of and compliance with government (or other) regulations and industry standards

N/A U M S VG E

3. To your knowledge, has contractor had any contracts terminated for default? (If YES, please explain in

“REMARKS”)

4. Has your organization ever elected to not exercise an option due to contractor’s poor performance? (If YES, please explain in “REMARKS”)

5. Home office responsiveness to government requests

6. Have there been any indications that the contractor has experienced financial problems? (If YES, explain in

“REMARKS”)

7. Has there been any indication that the contractor failed to plan/obtain adequate funding for your contract? (If YES, explain in “REMARKS”)

YES NO

8. Have there been any disputes/claims relative to the contract? (If YES, explain in “REMARKS”)

9. Have contract concessions/changes ever been made due to contractor’s failure to accurately estimate costs? (If YES, explain in “REMARKS”)

10. Contractor’s Overall Cooperation

11. Contractor’s Overall Performance

12. Would you award similar contracts to this contractor? (If

NO, explain)

13. Please list other DoD or federal contracts of which you are aware where this contractor performs or has performed.

ADDITIONAL REMARKS:

THANK YOU IN ADVANCE FOR YOUR ASSISTANCE

PRICE SCHEDULE

PRICE SCHEDULE

* Quantities listed are estimates to be used for evaluation of quotes only.

Item Description Qty. Unit Unit Price Amount

0001 Basic Year Requirements:

000101 Monthly service 12 month $______ $______ (See Performance Work Statement 4 a, e, f, g, h, i, j)

000102 Perform site visits to remote 5 year $______ $______ locations as directed *may not be needed

(See Performance Work Statement 4 b)

000103 After Hours Acute Crisis Care 50* hour $______ $______ (See Performance Work Statement 4 c.)

000104 After hours telephone counseling 12 month $______ $______ services available 24/7 (See Performance Work Statement 4 d.)

Total for Base Year $______

0002 First Option Year Requirements:

000201 Monthly service 12 month $______ $______ (See Performance Work Statement 4 a, e, f, g, h, i, j)

000202 Perform site visits to remote 5 year $______ $______ locations as directed *may not be needed

(See Performance Work Statement 4 b)

000203 After hours Acute Crisis Care 50* hour $______ $______

4c.)

000204 After hours telephone counseling 12 month $______ $______ services available 24/7 (See

Total for 1st Option Year $______

0003 Second Option Year Requirements:

000301 Monthly service 12 month $______ $______ (See Performance Work Statement 4 a, e, f, g, h, i, j)

000302 Perform site visits to remote 5 year $______ $______ locations as directed *may not be needed

(See Performance Work Statement 4 b)

000303 After hours Acute Crisis Care 50* hour $______ $______ (See Performance Work Statement 4 c.)

000304 After hours telephone counseling 12 month $______ $______ services available 24/7 (See Performance Work Statement 4 d)

Total for 2nd Option Year $______

0004 Third Option Year Requirements:

000401 Monthly service 12 month $______ $______ (See Performance Work Statement 4 a, e, f, g, h, i, j)

000402 Perform site visits to remote 5 year $______ $______ locations as directed *may not be needed

4 b)

000403 After Hours Acute Crisis Care 50* hour $______ $______ (See Performance Work Statement 4 c.)

000404 After hours telephone counseling 12 month $______ $______ services available 24/7 (See Performance Work Statement 4 d.)

Total for 3rd Option Year $______

0005 Fourth Option Year Requirements:

000501 Monthly service 12 month $______ $______ (See Performance Work Statement 4 a, e, f, g, h, i, j)

000502 Perform site visits to remote 5 year $______ $______ locations as directed *may not be needed

(See Performance Work Statement 4 b)

000503 After Hours Acute Crisis Care 50* hour $______ $______ (See Performance Work Statement 4 c.)

000504 After hours telephone counseling 12 month $______ $______ services available 24/7 (See

Total for 4th Option Year $______

Total of Base plus all 4 Option Years $______

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A Government 0002 N/A N/A N/A Government 0003 N/A N/A N/A Government 0004 N/A N/A N/A Government 0005 N/A N/A N/A Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 01-MAR-2016 TO

28-FEB-2017

N/A CIVILIAN PERSONNEL ADVISORY CR

CORPS OF ENGINEERS P. O. BOX 60267

NEW ORLEANS LA 70160-0267

B2F0000

0002 POP 01-MAR-2017 TO

28-FEB-2018

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 01-MAR-2018 TO

28-FEB-2019

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 01-MAR-2019 TO

29-FEB-2020

N/A (SAME AS PREVIOUS LOCATION)

0005 POP 01-MAR-2020 TO

28-FEB-2021

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.212-1 Instructions to Offerors--Commercial Items OCT 2015 52.212-4 Contract Terms and Conditions--Commercial Items MAY 2015 52.217-5 Evaluation Of Options JUL 1990

52.237-2 Protection Of Government Buildings, Equipment, And Vegetation

APR 1984

52.244-6 Subcontracts for Commercial Items DEC 2015 52.246-1 Contractor Inspection Requirements APR 1984 52.247-34 F.O.B. Destination NOV 1991 252.204-7004 Alt A System for Award Management Alternate A FEB 2014

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

1. Technical Acceptability 2. Past Performance 3. Price

Once offers are determined to be technically acceptable, the Government will select the lowest priced offer.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2015)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site accessed through http://www.acquisition.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (p) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

Inverted domestic corporation means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

Manufactured end product means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

Service-disabled veteran-owned small business concern--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

"Small business concern" means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

Small disadvantaged business concern, consistent with 13 CFR 124.1002, means a small business…

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