W912P5-13-T-0001.pdf

CONTRACTING DIVISION (JEC)

JAMES.E.CHOATE@USACE.ARMY.MIL

(615) 736-7946

(615) 736-7124

NASHVILLE TN 37202

615-736-7946 615--736-7124

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

$7.0M

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

W912P5-13-T-0001 25-Oct-2012

b. TELEPHONE NUMBER

(615) 736-7674

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 26 Nov 2013

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

W912P5

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE W912P5 16. ADMINISTERED BY

MID-CUM.AREA,DALE HOLLOW LAKE

SONDRA CARMEN

U.S. ARMY CORPS OF ENGRS RESOURCE MGR, DA

CELINA TN 38551-9708

TEL: 931-243-3136 FAX:

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JAMES W PURCELL

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

721211

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W38XDD22770787

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

4 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO SUBMIT AN OFFER

1. Please read and follow these instructions to submit an offer for the Willow Grove Campground Park Attendants at Dale Hollow Lake.

2. PLACE OF PERFORMANCE: Willow Grove Campground at Dale Hollow Lake, Clay County, Tennessee.

3. PERIOD OF PERFORMANCE: A base year period with the work to be performed during the recreation season and two one-year option periods if exercised at the Government’s interest.

4. SITE VISIT: PROSPECTIVE PARK ATTENDANTS ARE URGED TO INSPECT THE RECREATION

AREAS BEFORE THEY SUBMIT A BID IN ORDER TO BECOME FAMILIAR WITH THE SIZE AND SCOPE OF THE DIFFERENT AREAS AND THEIR REQUIRED DUTIES. The Resource Manager or his representative will accompany the prospective attendants on this inspection. An appointment for an inspection tour should be arranged with the Resource Manager prior to arrival at the project. For an on-site inspection contact:

Resource Manager, Dale Hollow Lake 540 Dale Hollow Dam Rd.

Celina, TN 38551 Phone: (931) 243-3136 Attn: Sondra Carmen

5. SYSTEM FOR AWARD MANAGEMENT REGISTRATION. All contractors must be registered in the System for Award Management and obtain a DUNN’S number. To register, go to www.sam.gov.

6. WHAT, WHEN & WHERE TO SUBMIT YOUR OFFER. Your offer must include all information including:

Part I - TECHNICAL PROPOSAL. Submit the following as the Technical Proposal:

a) Resume.

b) Complete “Attachment A, Experience Data For Park Attendant Contract.”

c) Color photo of your camping trailer or motor home

PART II - PRICE. Complete and sign the “Schedule of Prices”.

PART III – Standard Form 1449. Complete block 17a, 30a, 30b and 30c and submit the form.

PART IV – Offeror Representations and Certifications—Commercial Items. In provision 52.213- 3(b)(2), indicate if you have completed your annual representations and certifications electronically by writing “NONE” in the blank after “ ….except for paragraphs________”, and submit with your offer.

If you have completed your annual representations and certifications electronically, but need to amend any of them, indicate which paragraphs are amended in the blank, complete the appropriate changes, and submit with your offer.

If you have not completed your annual representations and certifications electronically, complete the applicable blocks and fill-in blanks of paragraphs (c) through (o) of provision 52.212-3 and submit with your offer.

Submit the above information as your proposal. Proposals must be received no later than 2:00 pm Central Time on 26 November 2013 at:

http://www.sam.gov/

H3EXCJWP

Typewritten Text

H3EXCJWP

Typewritten Text

H3EXCJWP

Typewritten Text

H3EXCJWP

Typewritten Text

W912P5-13-T-0001

If sending by postal service:

U.S. Army Corps of Engineers Nashville District Contracts Office, Attn: J. W. Purcell P.O. Box 1070 Room 682 – Mail Center Nashville, TN 37202

If sending by delivery service:

Nashville District Contracts Office, Attn: J. W. Purcell 801 Broadway Room 682 – Mail Center Nashville, TN 37203

If you have questions, please contact:

Nashville District Contracts Office J. W. Purcell, Contract Specialist

Phone: 615-736-7674 Email: james.w.purcell@usace.army.mil mailto:james.w.purcell@usace.army.mil

SCHEDULE OF PRICES

PARK ATTENDANT SERVICES

DALE HOLLOW LAKE

Provide Park Attendant Services at Willow Grove Campground, on Dale Hollow Lake in accordance with the Performance Work Statement during the period approximately May 17, 2013 through September 03, 2013. The government will award one contract for the area. The Performance Work Statement describes the duties and schedule requirements. There are two option years that may be exercised at the government’s convenience and dates for those years are May 16 – September 2, 2014 and May 15 – September 8, 2015. Prices are based on PRICE PER DAY. All contractors must register in the System for Award Management, www.sam.gov, the replacement for Central Contracting Registration.

Estimated Unit Quantity Unit Price Total

BASE YEAR – 2013 Recreation Season 0001 Willow Grove Campground 95 Day $ _________ $ ______________

0002 Orientation - Base Year (if needed) 1 Day $ _________ $ ______________

Total for Base Year $ ______________

OPTION YEAR ONE – 2014 Recreation Season 1001 Willow Grove Campground 95 Day $ _________ $ ______________

OPTION YEAR TWO – 2015 Recreation Season 2001 Willow Grove Campground 101 Day $ _________ $ ______________

TOTAL WILLOW GROVE CAMPGROUND: BASE YEAR + TWO

OPTION YEARS $ __________________

QUANTITY VARIATION AUTHORIZED NOT TO EXCEED OR BE LESS THAN FOURTEEN (14) DAYS OF

THE LISTED QUANTITY

PROSPECTIVE PARK ATTENDANTS ARE URGED TO INSPECT THE RECREATION AREAS BEFORE

THEY SUBMIT A BID IN ORDER TO BECOME FAMILIAR WITH THE SIZE AND SCOPE OF THE

DIFFERENT AREAS AND THEIR REQUIRED DUTIES. The Resource Manager or his representative will accompany the prospective attendants on this inspection. An appointment for an inspection tour should be arranged with the Resource Manager prior to arrival. For an on-site inspection contact:

Resource Manager, Dale Hollow Lake 540 Dale Hollow Dam Rd.

Celina, TN 38551 Phone: (931) 243-3136 Attn: Sondra Carmen

To submit an offer or bid, refer to INSTRUCTIONS TO SUBMIT A PROPOSAL (BID) for full details on the information that is required in addition to completing and signing this Schedule of Prices. You may submit a proposal for other campgrounds or day use areas that are currently being advertised, but may be awarded only one contract, the recreation area selected to be the most advantageous to the government. The Government intends to award a Purchase Order contract to the best value to the government, with price and other factors, such as experience and performance, being considered. Two adult park attendants are required for the contract.

Name (Print) Signature Date

ATTACHMENT A

EXPERIENCE DATA FOR PARK ATTENDANT CONTRACT

(Complete all applicable information, attach additional sheets if needed, with photo of camping equipment and return with bid package)

NAMES: ________________________________________

ADDRESS: ________________________________________

PHONE: ______________________ Email address:________________________________________

PRESENT OCCUPATIONS: _____________________________________

COMPANY EMPLOYED BY: _____________________________________

BRAND, LENGTH, MODEL & YEAR OF CAMPER OR MOTORHOME:

THIS DATA SHEET SHOULD BE RETURNED WITH EXPERIENCE DATA ATTACHED TO

SUBSTANTIATE THE FOLLOWING:

a. Knowledge / experience in campground or day use operation.

List the names and addresses of campgrounds or day use areas which you have worked.

b. Ability to deal courteously and tactfully with the public.

c. Ability to effectively communicate orally.

d. Ability to keep records.

e. Knowledge / Experience with Computers:

f. Three references from individuals knowledgeable of your work experience (relatives excluded). Please include addresses, telephone numbers, and email addresses of references.

(1) __________________________________________________________________________________

(2) __________________________________________________________________________________

(3) __________________________________________________________________________________

PERFORMANCE WORK STATEMENT

PARK ATTENDANTS

DALE HOLLOW LAKE

WILLOW GROVE CAMPGROUND

1. GENERAL.

a. These specifications are for resident Park Attendants for Willow Grove Campground at Dale Hollow Lake. The Park Attendants shall provide all of the personnel, materials, supplies, parts, tools, equipment, and vehicles except as otherwise specified herein, to perform these services. The Park Attendants shall be camping couples (two adults with no minor children) to serve as live-in park attendants. No persons other than the two adults required shall live with the attendants. The attendants shall provide and reside in a self-contained camper or camping motor home and live in the park during their work assignment. Park Attendants are required to operate a computer system, linked to a contracted national reservation service; the National Recreation Reservation Service (NRRS). It is possible that modifications in the operation of the software and/or sales channels may be necessary as the national reservation service contract changes. Skills and abilities needed include operating a Windows based computer program, record keeping, dealing with the public and an understanding of quality customer service. The attendants will receive an orientation of Corps regulations, operating procedures, computer operation and fee collecting instructions. Attendants shall be responsible for performing the work in accordance with applicable regulations, procedures, and instructions.

b. Schedule. The contract will be on a per day basis with six (6) work days per week. Payment will not be made for the attendant’s day off. If emergency situations such as severe storms, high water, reduced funding, etc., require the government to close an area for an extended period of time, the government will make payment only for the days worked.

c. Site visit. Prospective Park Attendants are encouraged to visit the area to become familiar with the scope and size of the facility before they submit their bid. Visits to the area may be arranged by contacting Ranger Sondra Carmen, Resource Manager's Office, 540 Dale Hollow Dam Road, Celina, Tennessee 38551, Phone: (931) 243- 3136. General information and site photos can be found at www.recreation.gov.

d. Bonds. The Park Attendants must be bonded and are required to furnish to the Resource Manager proof of such bond in the minimum amount of $5,000.00. The Contractor will not begin work until proof of such bond is furnished. The Park Attendant has the option, in lieu of furnishing a surety bond, of:

1) Depositing certain United States bonds or notes in amount equal, at their par value, to the penal sum of the bond, or

2) Furnishing a certified cashier's check, bank draft, postal money order, or currency in the amount equal to the penal sum of the bond, or

3) Furnishing an irrevocable, unconditional letter of credit.

These services are available through local insurance companies or banks.

2. SCOPE OF WORK AND RESPONSIBILITIES.

a. Hours of Registration Center Operation:

1) The Campground Registration center shall be open and staffed with at least one person ac-cording to the following hourly schedule, with the exception of weeks with holiday work shown below. These hours are the minimum, core hours of operation. Any changes to this schedule must be approved by the government. The Resource Manager may change the schedule provided the total number of hours per week remains the same.

Day Hours Schedule Monday 8 9am – 5pm Tuesday 0 Closed/Off-day Wednesday 8 9am – 5pm Thursday 11 9am – 8pm Friday 14 8am – 10pm Saturday 12 8am – 8pm Sunday 9 8am – 5pm

Total 62

2) Additional time. Additional time outside the office hours will be needed for campground operation assignments such as opening/closing gates, campground patrol, delivering messages, dealing with inquiries, responding to customer complaints, verifying that day visitors have departed the campground, documenting vehicle license numbers of non-registered campers, and running remittance/deposit reports. Park attendants are not required to perform work such as opening the office, registering campers, or other duties during their time off, but should be courteous, professional and provide the registration hours if the public contacts them while they are in the campground.

3) Holiday Work: For the three summer holidays, the Campground Registration center shall be open and staffed extra hours for a four-day period: Thursday 8am-8pm, Friday 8am-10pm, Saturday 8am-8pm, and Sunday 8am-7pm. This period shall be Thursday, Friday, Saturday, and Sunday for Memorial Day, and Labor Day. The Fourth of July schedule will be determined based on the reservation arrivals and/or anticipated campground workload and coordinated with the government.

b. Scope of Position. The Park Attendant will be the on-site administrator of the campground and collect user fees during the hours the campground registration center is open. Assignments include, but are not limited to, assisting with Corps sponsored events, managing the campground and/or day use area through the registration of campers and visitors to campers, collecting and accounting fees generated including day use fees and washer/dryer collections, providing on-site reservations through a contracted reservation service-the NRRS, selling items such as Annual Day Use Passes, transmitting funds through designated channels, forwarding all associated reports, assuring proper use of park facilities, maintaining quiet-hours, locking and unlocking gates daily, providing visitor information, maintaining a board of occupied/available sites, checking in/out life jacket loaners, and assisting with volunteers assigned to the campground.

c. Residency.

1) The attendants shall reside in a self-contained RV or motor home and live in the park during their work assignment. Pick-up campers, tents, home-built campers such as restored buses, or mobile homes typically used as permanent residences, shall not be used.

2) Maintain the area where their camper/motor home is parked in a clean, sanitary, and professional looking condition at all times. Park Attendants shall be responsible for placing their own garbage in the dumpsters. Certain types of small house pets may be permitted with approval of the government. Pets shall be under physical restraint at all times. Pets are not allowed in the registration center. No pet pens will be allowed. No household type furniture or appliances shall be placed outside of the attendant residence on the site pad in view of the public.

d. Conduct:

1) Park attendants are the front line public relations point of contact on behalf of the Corps of

Engineers. Attendants shall conduct themselves in a business-like and professional manner while on duty, and during off-duty times while in the park. The personal appearance of the Park Attendants shall be neat and clean at all times. The appropriate uniform, provided by the attendant, will be worn while on duty. Off-duty attire, while in the campground, will be neat and professional. Complaints from the general public concerning these requirements may be grounds for immediate removal of the attendant from the area.

2) All Park Attendants shall conduct themselves in an orderly manner so as not to disrupt the visiting public. Like the visiting public, attendants are subject to the rules and regulations posted in Title 36.

3) No alcoholic or intoxicating beverages, illegal drugs or controlled substances not prescribed by a physician shall be possessed, consumed, or be under the influence of any such substance while on duty. Park Attendants shall not possess, display, use or maintain firearms, fireworks or any other type of weapon or explosive in the campground.

e. Registration Center Operation:

1) The registration center is a government office for conducting official business only. No one other than the park attendant, Corps employees or those handling business on behalf of the Corps are to be inside the registration center. Volunteer day use hosts may enter for the purpose of secure processing of collected day use fees and other official volunteer related responsibilities.

2) Smoking or use of tobacco products within the registration center is prohibited. Pets are not allowed inside the registration center. The Park Attendant shall keep the interior and exterior of the registration center in a clean and sanitary condition at all times. No refrigerators or other large household items shall be located within the registration center or outside on the Park Attendant site pad.

3) The Park Attendant shall water as necessary all ornamental plants within the vicinity of the entrance and/or registration center.

4) Park Attendants shall not make or post any signs or barricades, or perform alterations to the registration center, campsites, restrooms, shower houses, or any other facilities without prior approval from the government. This includes placing signs in the registration center windows, mounting satellite dish, installing cables, attaching structures to cabinets, etc. inside or outside any structure.

f. Overview of Duties:

1) The Park Attendants will perform specific duties daily to oversee operation of the campground and implement the reservation program in accordance with established and provided procedures. Duties include, but are not limited to, registering campers and visitors of campers, maintaining current on-site records, posting reservations on reservable facilities such as picnic shelters, checking site availability for customers, providing visitor information, answering telephone inquiries and locking and unlocking gates daily. Attendants may be asked to contact customers with reservations whose sites are unusable and notify existing campers of emergency situations such as pending inclement weather. Anticipate customers making inquiries during office closed hours and briefly provide customer assistance if the attendant chooses to be in the vicinity after the office has closed.

2) Management of the campground recreation use fee collection will be in accordance with the contracted National Recreation Reservation Service Operating Procedures Manual and the Nashville District Policy on Campground Administration and Recreation Use Fee Collection Procedures. A copy of each will be made available. The reservation contractor will provide advance reservation services for campsites, and other reservable facilities within the reservation inventory and forward this information to the campground. Park Attendants shall not reserve campsites except through the reservation system as directed by the government. Park Attendants will be oriented and trained on all aspects of the campground management program by the government or designated representative.

3) All customers are to receive their receipt copy of the transaction and registration hang tag.

Distribute plastic trash bags to all in-coming campers and ensure that campers place the trash bags in the centralized dumpster.

4) Advise all park users of campground regulations, utilize developed facilities, and to park and operate vehicles and camping equipment only on designated roads and pullouts or at other designated areas.

Attendants shall not make their own rules for the campground. They shall defend and support all Federal regulations/policies. Park Attendants shall not make exceptions to established regulations/polices without prior instructions to do so from the government. As Park Attendants are the onsite administrator of the campground/day use area, they should attempt to address general operation issues, such as tents or vehicles on the grass, loud noise complaints, etc., with campers as soon as possible. Noncompliance issues can be forwarded to a ranger.

5) Attendants shall have sufficient personal cash on hand (not to exceed $150) to make change.

g. Collections:

1) For the purposes of this contract, the term “user fees” or “collections” will pertain to any fee collected. Park Attendants shall be accountable for the collection and security of user fees and associated paperwork/reports. They shall ensure that amounts collected balance with the receipts of transactions made.

2) Collect and remit all recreation use fees and transaction reports a minimum of once a week.

When attendants transfer collections to authorized personnel, the attendant for their records will maintain a receipt or a signed copy of the deposit report as verification they have transferred the funds appropriately. Fee handling procedures are subject to the guidelines found in the National Recreation Reservation Service Operating Procedures Manual and the Nashville District Policy on Campground Administration and Recreation Use Fee Collection Procedures. As it is possible that these procedures will receive updates, fee collection procedures are subject to change.

3) Under current policy, a separate cashiers check or money order will be obtained for each collection processed and sent to the designated bank in a separate envelope. All fees associated with processing collections, such as the cost of cashier’s checks/money orders and stamps, are the responsibility of the Park Attendant.

4) Weekly, turn in all computer generated deposit reports, credit card slips, summaries and other required paperwork to the Use Fee Cashier.

h. Be audited as deemed necessary by the government.

i. Attendants shall open the campground and/or Day Use entrance gate each morning at 6 am and close the gate each evening at 10 pm. Attendants shall require all visitors to leave by 10 pm and maintain quiet hours from 10 pm until 6 am. Attendants shall allow registered campers to leave and re-enter the area regardless of the hour. If desired facilities are unavailable, direct them to other Corps parks or to other nearby campgrounds.

j. Access to the camping area will be limited to campers and their visitors. Campers will be allowed a maximum of people and vehicles per site as established in the reservation inventory. Park Attendants must verify that each visitor to camper is visiting a registered camper before allowing entry. Each visitor vehicle and pedestrian visitor shall be charged a visitor's fee. Visitors must depart the area by 10 pm each night.

k. Cooperate with Corps employees who are on duty, and those individuals who have contracts with the

Corps such as cleaning caretakers, mowing crew, etc. Allow Corps employees or contractors to use, for government business, phones furnished by the government. Park attendants are not responsible for contracted routine services such as cleaning restrooms, mowing or major maintenance.

l. During times that the park attendant is out of the building, such as mid-day campground patrols or restroom breaks, a sign will be posted in the window informing visitors that the attendant is in the park and will return. Attendants will not have an extended absence from the office during office hours.

m. Park Attendants in campgrounds with adjacent day use facilities may be called upon to collect, count, and process day user fees from honor vaults and cash registers and post picnic shelter reservations on the reservation bulletin board in the day use area.

n. Inspections: Inspect the entire park area (campground and day use areas) a minimum of three (3) times daily (immediately after opening gates, at least once during high activity periods in the park, and prior to official quiet hours). Campground inspections may be conducted by vehicle drive-through with the primary purpose of providing customer service and compliance of park policies. Campground inspections shall include verifying all registered campers/visitors display proper registration hang tag form, document vehicle license information of any non-registered camper, ensure that all visitors have left the campground by 10 pm, that all pets are leashed or are otherwise under physical control, that official quiet hours are maintained, all camping equipment is located on the designated site pad, all vehicles and trailers are parked in designated areas, and all other applicable rules and regulations are observed. Campground inspections shall also include, but are not limited to, checking each site for litter or garbage not properly disposed of, checking restrooms and shower houses for proper operation and sanitary conditions, ensuring that playground equipment and swim areas are free from hazards, that gray water and sewage is being properly contained, and inspecting any other areas designated by the government.

o. Safety & Security:

1) Park Attendants shall not allow campers, visitors, or any other unauthorized persons to enter the registration center. Secure and lock the registration center when it is left unattended.

2) Attendants shall be responsible for safeguarding the fees collected, the original receipt copy, credit card receipts, reports, and all unsold Annual Passes, in an approved field safe, be in the possession of authorized personnel, or otherwise safeguarded in a manner approved by the government. until turned over to authorized personnel. The field safe should be locked when the attendant is away from the office and the combination should not be shared.

3) Report all disturbances that cannot be diplomatically controlled to a park ranger or local law enforcement officers. Attendants shall not attempt to apprehend any violators.

4) Security of the Park Attendant's living quarters and all personal property shall remain their responsibility throughout the duration of the contract. The government accepts no responsibility for, nor will it be liable for damage or theft occurring to the Contractor's property.

5) Notify existing campers of any potential emergency situation such as severe weather or possible flooding.

p. Reports/Requests:

1) Immediately advise the government of any safety hazards and maintenance needs. In the event of an emergency or situation of immediate danger, contact both the Resource Manager’s Office and Sheriff’s Department.

2) Log times (in and out) and dates of local law enforcement patrols, cleaning and mowing crews, persons on contract business such as inspectors and beach/wastewater monitoring, all Corps personnel, etc. through the campground.

3) Upon request, reports or summaries will be generated from the computer program and submitted to the Use Fee Cashier.

4) A written mishap/incident report will be completed and forwarded for instances of injury, drowning, theft, damage, law enforcement actions, etc. Additional written records, such as complaints and criticism of park facilities, shall also be forwarded.

q. Maintenance. Corps or Contractor representatives will conduct maintenance of park facilities.

Attendants shall attempt to reset tripped circuit breakers, turn off water valves to broken, continually running or clogged fixtures or facilities, or assist with minor issues that can be easily and quickly resolved. Where these measures are unsuccessful, close or lock the facility, post as out-of-order, and direct users to alternate facilities and report the item to facilities maintenance staff. When campers provide comments to attendants of maintenance needs, attendants should verify the actual need before reporting the issue.

r. Vacated Sites: Daily, the park attendant will provide a copy of a list of sites, which were occupied since the last cleaning, to be cleaned (Outgoing Camper report) to the caretakers and additional copies to the contractor and Corps contract inspector. Only sites utilized since prior cleaning and/or in need of service will be identified.

s. Marketing: Park Attendants will positively promote the campground and the Corps of Engineers. Marketing and water safety materials will be distributed to campers as necessary. Social media internet sites, provided by the Corps, will be updated as necessary from the campground by the attendant. Attendants will be advised of procedures and criteria related to social media. Promote water safety by issuing upon request life jacket loaners and record necessary documentation.

3. SUPPLIES.

a. The Contractor shall supply:

1) All materials, other than those described in “The government shall provide” point b. below , necessary to perform the park attendant services, including but not limited to, note paper, felt markers, ink pens, paper clips, rubber bands, tape, scissors, stapler, stamps, envelopes, money orders/cashier’s check, office cleaning supplies, and transportation necessary for campground patrols and depositing fees.

2) The Contractor shall also provide a uniform as approved by the government. Attendants shall provide their own professional looking uniform which must consist of solid colored slacks, shorts or skirt, a white shirt or blouse and shoes. Shorts should be no shorter than six (6) inches above the knee. Shirts must have a collar and sleeves and be buttoned. Knit polo type shirts are acceptable.

T-shirts will not be acceptable. Shirts with tails shall be tucked in. Belts shall be worn on attire having belt loops. All uniform items shall fit appropriately, be unstained, clean, and wrinkle free and presentable at all times.

3) Attendants may have a golf cart to use for campground patrols; however a golf cart is optional and not required by this contract. Since campers are not allowed to have golf carts in the park unless they are licensed per Title 36, park attendants desiring a personal golf cart must have it marked “Park Attendant-Official Business Only” to distinguish it as a part of their job.

b. The government shall provide:

1) Pre-work orientation and necessary training to perform the required duties if needed. The estimated quantity of days worked as listed on the “Schedule or Prices” does not include a training or orientation day. Most training can successfully be achieved prior to arrival or “on-the-job” training during office hours. If a training/orientation day is deemed necessary, the government will call for the extra day and the contractor will be instructed to enter it on their invoice.

2) A campsite at each campground with electrical and potable water hookup and a proper method of sanitary waste disposal for Park Attendants. Campsites and associated facilities will not normally be modified for the convenience of the Park Attendants.

3) A logbook, sale items and forms such as vehicle hang tags, and Annual Passes, and other handout material such as information pamphlets, copies of Federal Regulations, campground maps and authorized signage.

4) Office telephone and telephone capability at the attendant campsite.

5) An automated computer system with report printer, credit card collection terminal, and receipt printer. Satellite or another mode of connectivity will be provided to interface the campground computer with the National Recreation Reservation Service.

6) Supplies to support the computer systems: 8 ½ x 11 ream paper, carbon receipt printer paper, ink cartridges for report and receipt printer.

7) Paper shredder.

8) Keys necessary to access the registration center, bulletin boards, and restroom facilities.

9) Plastic trash bags.

10) Identification nametags.

11) A safe for securing the fees collected and accountable items until they are turned over to authorized personnel.

12) Life jackets for loaner purposes.

13) Two ratings (mid-point and closeout) of Contractor to evaluate their performance. Evaluations will be conducted more frequently if deemed necessary.

c. The Contractor shall be responsible for the proper storage, inventory, maintenance, and safeguarding and security of all government furnished Items. Upon completion of the contract, the campsite and registration center will be left clean and in good repair.

4. SAFETY.

The Contractor shall comply with all current provisions of the Occupational Health and Safety Act (OSHA) in addition to the requirements of the Corps of Engineer Safety Manual, EM 385-1-1, Revised Nov., 2008.

5. PAYMENT.

The contractor shall be paid monthly, upon submission of proper invoices, the bid prices stipulated herein for services rendered and accepted. The Park Attendant shall submit an invoice with original signature, showing name, address, contract number, unit cost and total cost to the Resource Manager by the 5th of the month for the prior month's work. Invoice information must match the data exactly as entered in theSystem for Award Management (www.sam.gov), which replaced the Central Contractor Registration. Should the Contractor fail to service the areas designated by the contract, the government shall have the right to deduct the cost thereof from payment due the Contractor. Deductions will be based on the work schedule, or the government's cost to provide the services. Should the contractor fail to provide services designated by the contract, , the government shall have the right to deduct the cost thereof from payment due the Contractor. Deductions will be based on the Schedule of Prices, or the cost to the government to provide the services. Acceptance of payment shall be final and conclusive.

6. DEFICIENCIES AND TERMINATION.

a. The Contractor will be notified verbally and/or in writing of any serious or recurring minor deficiency in service. Upon receipt of official notification of deficiency in service, the Contractor shall immediately correct the deficiency and/or take steps to prevent recurrence of the deficiency.

b. Either party may terminate this contract for cause by written notification to the other party with a minimum two-week's notification.

c. Actions, deemed by the government, such as criminal activity or anything considered to be of a serious nature, or otherwise referenced in this contract under the section on conduct is cause for immediate termination.

http://www.sam.gov/

7. SPECIAL PROVISIONS:

a. The telephone and satellite connection provided by the government is for business use only, such as administering the reservation program or in cases of emergency. Park Attendants may install a private telephone, DSL or satellite dish at their own expense for personal use. The Contractor or Park Attendants shall not use the government telephone or satellite connectivity to conduct business unrelated to this contract. Long distance calls not related to the operation of the campground are unauthorized.

b. The Contractor shall be responsible for any damage to government property due to Contractor's negligence or abuse.

c. It is the desire of Corps to provide for park attendant services during the dates specified in this contract.

However, contracts may be reduced in time or terminated if the government determines park attendant services are no longer needed due to unforeseen closures of a park or its major facilities. Unforeseen closures would include those resulting from budget limitations, droughts, floods, storm damage, infrastructure failure and previously unknown safety hazards. Payment will not be made for days not worked.

d. Park Attendants will have one full day off per week and are encouraged to leave and take a break from the campground. During the day off, attendants are not required to open the registration center or conduct patrols of the campground. Prior to the day off, certain daily reports will need to be pre-printed and left in the registration center. Attendants who desire to be away overnight must make prior arrangements for gate opening and closing.

Attendants will need to coordinate with volunteers who may open and close the gates. In this circumstance, the gates will be “dummy locked” as there will be no one in the immediate vicinity of the gate for emergency exit.

Attendants who choose to be away from the campground overnight will be responsible upon return to work to check the campground for new arrivals, register new campers, and resolve any issues that may have arisen during their absence. Attendants will notify the government of nights they plan to be away from the campground. In the event volunteers are not available to assist, coordinate with the government. for alternatives.

e. While residing in the campground, attendants may have personal visitors. Attendant visitors should not interfere with the execution of this contract. Infrequent day visitors to the attendant will not be charged a day visitor fee. Infrequent overnight visitors staying with the park attendant, and not exceeding site limits, will not be charged a fee. Visitors to the attendant who will utilize a separate campsite will be charged the established rate for the campsite and all camping regulations will apply. These criteria will also apply to volunteers.

8. DESCRIPTION OF AREA.

WILLOW GROVE RECREATION AREA

Location: This area is located approximately 20 miles from Livingston, Tennessee off highway 294.

The area contains 83 campsites each containing a picnic table, grill or fire ring, and camping pad. Many sites are equipped with water and electric hookups. Other facilities located within the campground and day use area include four washhouses/restrooms, dumping station, one boat ramp, two parking lots, amphitheater, volleyball court, playground, picnic shelter, nature/hiking trail and a swimming beach. The campground is located adjacent to privately owned Willow Grove Marina. To view site data visit www.recreation.gov.

The day use is attached to the campground and contains a picnic shelter and small parking lot. Day users will be allowed to utilize the campground restroom, volleyball court and playground. No day use fees are charged. Picnic shelter reservations will be posted by the park attendant.

QUALITY ASSURANCE AND SURVEILLANCE PLAN

DALE HOLLOW LAKE PARK ATTENDANTS

GENERAL: This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this Performance Work Standard (PWS). It is designed to provide an effective surveillance method of monitoring contractor performance. The QASP provides a systematic method to evaluate the services the contractor is required to furnish.

The QASP is based on the premise the Government desires to maintain a quality standard in operating recreation facilities and that a service contract to provide the service is the best means of achieving that objective.

The contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for product quality. Careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

RELATED DOCUMENTS: General provisions of the contract, including Exhibits and General and Supplementary Conditions, apply to work specified in this section.

DESCRIPTION OF WORK: The Park Attendants shall provide all of the personnel, materials, supplies, and vehicles except as otherwise specified in the contract, to perform the services. The resident Park Attendants shall provide and reside in a self-contained camper or motor home and live in the park during their work assignment.

Duties include but are not limited to the collection of use fees, operation of a computer, maintaining a status of occupied sites, register of visitors, furnishing visitors information and brochures, assuring proper use of the park facilities, and maintaining quiet-hours.

SURVIELLANCE: The Contracting Officer’s Representative (COR) will inspect and review the work to assure compliance with the contract requirements. The COR will also receive complaints, if any, from the public and Government personnel. The contractor shall be notified and take action for correction.

STANDARD: The Contractor shall fulfill the contract requirements and use Exhibit A in the contract as a guideline for performance parameters including cleanliness, diplomacy, courtesy towards public, public comments, registration procedures, cooperation with Corps employees and contractors, proper care and use of supplies, equipment and materials, appearance of gatehouse, duty time, problems recognized and resolved, user permit forms and fees properly handled, and daily entries into record book.

The COR shall notify the Contracting Officer for appropriate action in accordance with FAR 52.212.4, Contract Terms and Conditions-Commercial Items or the appropriate Inspection of Services clause, if there are any problems with the services.

PROCEDURES: Any Government employee that observes unacceptable services, either incomplete or not performed, should immediately contact the COR and the COR will complete appropriate documentation to record the complaint. The COR will consider the customer compliant valid upon receipt from the customer. The COR should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the COR if not corrected. The COR will consider customer complaints as resolved unless notified otherwise by the customer. The COR shall verbally notify the Contractor of the customer complaint. The Contractor will correct the unacceptable performance. If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the COR will conduct an investigation to determine the validity of the complaint. If the COR determines the complaint is invalid, he will document the written complaint of the findings and notify the customer. The COR will retain the annotated copy of the written complaint for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the Contractor and he/she will correct the defect.

The COR will file the complaint for monitoring future recurring performance. If a repeat customer compliant is received indicating the same deficiency during the contract period, the COR should contact the Contracting Officer for appropriate action.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 17-MAY-2013 TO

03-SEP-2013

N/A MID-CUM.AREA,DALE HOLLOW LAKE

SONDRA CARMEN

U.S. ARMY CORPS OF ENGRS RESOURCE

MGR, DA

CELINA TN 38551-9708

931-243-3136 FOB: Destination

W912P5

0002 N/A N/A N/A N/A

1001 POP 16-MAY-2014 TO

02-SEP-2014

N/A MID-CUM.AREA,DALE HOLLOW LAKE

SONDRA CARMEN

U.S. ARMY CORPS OF ENGRS RESOURCE

MGR, DA

CELINA TN 38551-9708

931-243-3136

2001 POP 15-MAY-2015 TO

08-SEP-2015

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.212-1 Instructions to Offerors--Commercial Items FEB 2012 52.212-4 Contract Terms and Conditions--Commercial Items FEB 2012 52.225-4 Buy American Act--Free Trade Agreement--Israeli Trade Act

Certificate

JUN 2009

52.225-25 Prohibition on Engaging in Sanctioned Activities Relating to Iran--Certification.

NOV 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights JAN 2009 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7008 Export-Controlled Items APR 2010 252.232-7010 Levies on Contract Payments DEC 2006 252.243-7001 Pricing Of Contract Modifications DEC 1991

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors, listed in order of importance, shall be used to evaluate offers:

(1) Experience. The offer will be evaluated on the experience with campground/dayuse operation, work and volunteer services at Corps lakes and the lake in this solicitation; public relations including courtesy and oral communication; keeping records; and computer skills including with NRMS and ORMS.

(2) Past Performance. Offerors will be evaluated on their past performance. The Government may contact some of the references that are provided in the offeror’s resume and information obtained from other sources.

(3) Price. The importance of price is approximately equal to Factors 1 and 2 combined.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (APR

2012)

An offeror shall complete only paragraph (b) of this provision if the offeror has completed the annual representations and certifications electronically via https://www.acquisition.gov. If an offeror has not completed the annual representations and certifications electronically at the ORCA website, the offeror shall complete only paragraphs (c) through (o) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or https://www.acquisition.gov/

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Inverted domestic corporation, as used in this section, means a foreign incorporated entity which is treated as an inverted domestic corporation under 6 U.S.C. 395(b), i.e., a corporation that used to be incorporated in the United States, or used to be a partnership in the United States, but now is incorporated in a foreign country, or is a subsidiary whose parent corporation is incorporated in a foreign country, that meets the criteria specified in 6 U.S.C.

395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).