Delivering_Leadership_Mentoring_Program-PWS.docx

Performance Work Statement (PWS) Deliver Leadership Mentoring Program

Description of Services Contractor shall fully qualify 12 members of the 131st Bomb Wing to facilitate a world-class mentoring and feedback program for all members of the wing using a curriculum and course material developed by a recognized industry leader in the area of leadership development.

1 Introduction The 131st Bomb Wing is a unit of the Missouri Air National Guard, stationed at Whiteman Air Force Base, Missouri with more than 1,200 members. It is an associate unit of the active-duty 509th Bomb Wing, and also has geographically separated units assigned to Jefferson Barracks in St Louis, Missouri. The 131 BW mission is to train and equip skilled Airmen who provide full spectrum, expeditionary, global strike and combat support capabilities to geographic commanders and the US Strategic Command combatant commander. The wing also organizes, trains, and prepares a community-based force of ready Citizen-Airmen to defend and serve the people of Missouri.

1.1 Background

Leadership mentoring has been identified as a priority in the Air Force, however the currently available tools and techniques across the Air National Guard are not designed to address the unique nature of the 131 BW following its realignment from the 131 FW in St Louis. The unit does not have an existing culture of successfully developing the mentoring skills of its Citizen-Airmen and is well behind its partners in the 509 BW. Additionally, geographically separated units at Jefferson Barracks have not historically received adequate development opportunities as they have gone through many transitional periods. By providing world-class training in mentoring skills and techniques the 131 BW will establish a community capable of mutual support, encouragement and feedback.

2 Scope The intent of this acquisition is to procure services to deliver a proven leadership mentoring program to all members of the 131 BW by training a small cadre of unit members to facilitate the delivery of the program via workshops conducted during Regularly Scheduled Drill weekends at Whiteman AFB and Jefferson Barracks. This program will augment formal Professional Military Education by delivering insight into mentoring tools and techniques used by leading civilian organizations.

2.1 Contractor Qualifications

Contractor must demonstrate the capability to successfully deliver training of the highest quality. Samples of courseware, proposed agendas and details of facilities and training techniques must be included in the bid. Strong preference will be given to contractors willing to facilitate tours of their facilities. Examples of past performance with other government agencies and Fortune 500 companies are also required. Contractors must also demonstrate financial stability and instructor availability to deliver requirements on the required schedule.

2.2 Curriculum

Contractor shall provide a world-class results-based curriculum focused on the development of positive mentoring relationships and candid feedback that has been used successfully by other US government agencies and Fortune 500 companies. Course content shall be developed by an organization widely recognized as being in the top tier of the corporate leadership training industry. Strong preference will be given to material developed by organizations currently ranked in the top 5 by an industry trade association or business publication. At a minimum the curriculum shall include instruction on mentoring styles and applied methods of giving and receiving candid feedback in order to help protégés achieve their full potential. Practical steps for initiating and sustaining healthy mentoring relationships are a critical component of the requirement therefore techniques for identifying a protégé’s preferred mentoring style and leveraging that style to achieve optimal outcomes must also be included. The curriculum shall also incorporate industry-recognized self-assessment tools to help trainees identify their own preferred mentoring styles. To make maximum use of training time, the self-assessments may be considered prerequisite work at the contractor’s discretion.

Due to the limited time available to train Drill Status Guardsmen the curriculum must be adaptable to a workshop model deliverable in one 8-hour training day at various locations. Successful bids will include a sample agenda outlining the specific training being proposed as well as the delivery technique. Preference will be given to proposals with a format designed to be interactive and give trainees opportunities to practice what they’re learning. Any course prerequisites such as self-assessments, videos or pre-reading shall be limited to 2 hours and be accessible to trainees at their assigned duty location.

2.3 Facilitator Training

Training for cadre members to become workshop facilitators shall be limited to 40 hours of classroom time, with a minimum of 24 hours. Any course prerequisites must be limited to 4 hours and be available in a distributed learning format accessible from home or duty location. Cadre training is required to be conducted in person at a dedicated educational facility with the intent of reducing distractions and barriers to learning. Training shall give cadre members the opportunity to sit through a workshop as students and then equip them with the knowledge and tools such as facilitator guides, presentations or videos needed to successfully facilitate future workshops. Time will be allocated for cadre members to practice delivering elements of the course material. Preference will be given to proposals that include innovative instructional methods including but not limited to providing video feedback of cadre members’ delivery techniques. Upon successful completion cadre members shall be issued course completion certificates. In addition to those being trained, the wing shall have the option to send up to 4 personnel to observe all or part of the training for quality control. Observers will not actively participate in the training or become certified to facilitate workshops.

2.4 Follow-on Support

Contractor shall provide follow-on support for cadre facilitating their first two workshops for other members of the wing by auditing the workshops in person and providing guidance to the newly trained cadre. This requirement certifies that the workshops meet the contractor’s quality standards and insures the long-term success of the program. Contractor shall send representatives to audit workshops at both Whiteman AFB and Jefferson Barracks on two successive Regularly Scheduled Drill weekends for a total of 4 days. A total of up to 100 students will be trained by the new cadre during follow-on support. Upon successful facilitation of two workshops by each member of the cadre contractor shall provide certification that the member is fully qualified to facilitate future workshops without support.

2.5 Courseware

Courseware for the workshops shall be delivered in a physical format and may include booklets, worksheets and pamphlets. Contractor shall prepare, print and bind sets of courseware for the initial 100 workshop participants during the follow-on support, with options for additional purchases of up to 1,200 sets in the future. Additional electronic copies or online access may be provided as supplemental courseware at the contractor’s discretion but will not be substituted for physical courseware. If prerequisites are delivered online the material must be accessible from government computers with no additional software installation or firewall changes required. Courseware shall also include job aids designed to reinforce mentoring techniques learned in the course and assist with proper application of the techniques taught. These job aids may be delivered in a creative way such as a smartphone app but must also be available in a physical format for members without access to a smartphone on the job.

2.6 Period of Performance

Contractor shall make arrangements with the Contracting Officer Representative (COR) to deliver facilitator training within 30 days of contract award. Follow-on support to cadre shall be provided during the next two Regularly Scheduled Drills following delivery of the facilitator training, typically the first weekend of the month not falling on a federal holiday. Workshop courseware shall be delivered within 60 days of contract award or by the first date scheduled for follow-on support to cadre whichever comes first.

3 General Requirements This section describes the general requirements for this program.

3.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer Representative (COR) immediately.

3.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

3.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

3.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at Whiteman AFB and Jefferson Barracks and the contractor's corporate offices.

3.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

3.3.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

3.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

3.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall deliver the contracted services by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. Contractor shall provide instructors with advanced degrees and/or a minimum of 10 years of teaching experience in mentoring and leadership development who have taught the proposed course curriculum before. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

3.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work at a contractor facility and Government facilities on Whiteman AFB, MO and Jefferson Barracks, MO. Contractor shall determine normal workdays at contractor facility. Normal workdays on Government facilities are Monday through Friday with Regularly Scheduled Drills normally on Saturday and Sunday. Workers typically work eight (8) hours per day. Normal hours of work are from 0700 to 1600 daily with a break for lunch typically at 1100 hours. All employees are expected to be available during normal hours. In the event of cancellations due to weather or security incidents, contractor shall make arrangements to reschedule as necessary.

3.7 Travel / Temporary Duty (TDY)

All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy & procedures), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR).

3.8 Contractor Manpower Reporting (CMR)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for ARMY collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil/.

Unit Identification Code (UIC) for the requiring activity: FA6251

4 Quality Assurance Surveillance Plan The Government will monitor the Contractor's performance under this contract using the surveillance methods identified in the Quality Assurance Surveillance Plan. The Contractor will be given the opportunity to correct or address any adverse findings resulting from the Government’s surveillance consistent with the Inspection/Acceptance clause in the contract. Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non-acceptance of the services by the Government. Failure to meet the standards of this performance work statement may result in a deduction of price equal to the value of the unperformed or poorly performed services. Failure to provide services in accordance with this contract could also result in termination of the contract for cause and/or adversely impact the Contractor’s ability to be selected for future contracts as documented in the Contractor Performance Assessment Report System (CPARS).

4.1 Quality Assurance Performance Objectives

5 Special Requirements This section describes the special requirements for this effort.

5.1 Operational Security

Contractor shall follow operational security standards including but not limited to refraining from publishing or otherwise advertising names of military members or dates and locations of training events to anyone without a need to know. This requirement applies to all forms of media including web sites, email, social media and other forms of electronic communication. No access to classified material is required by contractor. Access to classified material shall not be requested by the contractor or granted by the Government.

5.2 Base Access

Contractor personnel conducting follow-on support must meet the requirements to obtain passes for Whiteman AFB and Jefferson Barracks.

5.3 Government Furnished Materials

The Government will make available the training facilities needed to host the mentoring workshops delivered by 131 BW cadre.

6 Deliverables The contractor shall provide deliverables as described in the table below.

CLIN 0004

(Option)